LG TE365 User Manual

TE365 User Guide
ENGLISH
Bluetooth QD ID B014200
LIMITED WARRANTY STATEMENT
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship, according to the following terms and conditions:
1. The limited warranty for the product extends for ONE (1) year beginning on the date of purchase of the
2. The limited warranty extends only to the original end user of the product and is not assignable or
transferable to any subsequent purchaser/end user.
3. This warranty is good only to the original end user of the product during the warranty period as long
as it is in Canada.
4. Upon request from LG, the consumer must provide information to reasonably prove the date of
purchase.
5. During the applicable warranty period, LG will repair or replace at LG’s sole option, without charge to
the original end user, any defective component part of the phone or accessory.
6. LG may use rebuilt, reconditioned or new parts or components when repairing any product or replace a
product with a rebuilt, reconditioned or new product.
2. WHAT THIS WARRANTY DOES NOT COVER:
1. Defects or damages resulting from use of the product in other than its normal and customary manner.
2. Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation or other acts which are not the fault of LG, including damage caused by spills of food or liquids.
3. Breakage or damage to antennas unless caused directly by defects in material or workmanship.
4. The fact that the Customer Service Department at LG was not notified by the original end user of the
alleged defect or malfunction of the product, during the warranty period.
5. Products which have had their serial numbers removed or made illegible.
6. Damage resulting from use of non-LG approved accessories.
7. All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal
customer use.
8. Products serviced by non-authorized persons or companies.
Notes:
1. This limited warranty supersedes all other warranties, expressed or implied either in fact or by
operations of law, statutory or otherwise, including, but not limited to any implied warranty of merchantability or fitness for a particular purpose.
2. Shipping damage is the sole responsibility of the shipping company.
3. EXCLUSION OF LIABILITY:
No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS CANADA, INC. SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY APPLICABLE TO THIS PRODUCT.
4. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call the following telephone number from anywhere in Canada:
LG Electronics Canada, Inc. Tel. 1-888-542-2623 http://www.lg.com/ca_en (see links to “Support > Mobile Phone Support”)
with your PC.
Electronics Canada Inc. Mississauga, Ontario
Some of the contents in this manual may differ from your phone depending on the software of the phone or your service provider.
TE365 User Guide
Contents
For Your Safety ................................4
Safety Guidelines ........................10
Getting to know your
phone .............................................30
Open view ..................................... 31
Installing the SIM card and
battery ............................................ 33
Memory card ................................ 37
Your standby screen .................. 39
General Functions ...................... 40
Making a Call ........................................... 40
Adjusting the Volume .......................... 41
Answering a Call .................................... 41
Entering Text ...........................................42
In-Call Menu .................................45
During a Call ............................................ 45
Conference Calls .................................... 46
Menu Tree .....................................48
Rogers Mall ...................................50
Media .............................................. 51
Images ....................................................... 51
Sounds....................................................... 51
Videos ........................................................ 51
Documents ..............................................51
Others ........................................................ 51
External memory ................................... 52
Games&Apps ...............................53
Games ........................................................ 53
Applications ............................................ 53
Network prole ......................................53
Call History ....................................54
All calls ....................................................... 54
Missed calls .............................................. 54
Dialled calls .............................................. 54
Received calls .......................................... 54
Internet ..........................................55
Messages ....................................... 56
Tools ................................................ 63
MP3 player ............................................... 63
Camera ..................................................... 67
FM radio ................................................... 73
Voice recorder .........................................73
Alarm clock ............................................. 74
Calendar .................................................... 75
Memo......................................................... 76
Calculator ................................................ 76
Stopwatch ............................................... 76
Unit converter ......................................... 77
World clock .............................................. 77
Contacts .........................................78
Search ........................................................ 78
New contact ............................................ 78
Speed dials ............................................... 78
Groups ....................................................... 78
Copy all...................................................... 78
Delete all ................................................... 79
Settings ..................................................... 79
Information .............................................. 79
Settings ..........................................80
Rogers IM .......................................89
MobileMail ....................................94
Friends ............................................96
PC Sync ...........................................97
Accessories .................................101
Trouble Shooting ......................102
For Your Safety
Important Information
This user guide contains important information on the use and operation of this phone. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the phone. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
Before You Start
Safety Instructions
WARNING
To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as the bathroom, swimming pool, etc.
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Always store your phone away from heat. Never store your phone
in settings that may expose it to temperatures less than 32°F (0 °C) or greater than 104°F (40 °C), such as outside during extreme weather conditions or in your car on a hot day. Exposure to excessive cold or heat will result in malfunction, damage and/or catastrophic failure.
Be careful when using your phone near other electronic devices. RF
emissions from your mobile phone may affect nearby in adequately shielded electronic equipment. You should consult with manufacturers of any personal medical devices such as pacemakers and hearing aides to determine if they are susceptible to interference from your mobile phone.
Turn off your phone in a medical facility or at a gas station. Never place your phone in a microwave oven as this will cause the battery to explode.
IMPORTANT! Please read the TIA SAFETY INFORMATION on page 10 before using your phone.
Safety Information
Read these simple guidelines. Breaking the rules may be dangerous or illegal. Further detailed information is given in this user guide.
Never use an unapproved battery • since this could damage the phone and/or battery and could cause the battery to explode.
Never place your phone in a • microwave oven as it will cause the battery to explode.
Do not dispose of your battery by • fire or with hazardous or flammable materials.
Make sure that no sharp-edged • items come into contact with the battery. There is a risk of this causing a fire.
Store the battery in a place out of • reach of children.
Be careful that children do not • swallow any parts such as rubber plugs (earphone, connection parts of the phone, etc.). This could cause asphyxiation or suffocation.
Unplug the power cord and charger • during lightning storms to avoid electric shock or fire.
When riding in a car, do not leave • your phone or set up the hands-free kit near to the air bag. If wireless equipment is improperly installed and the air bag is activated, you may be seriously injured.
Do not use a hand-held phone while • driving.
Do not use the phone in areas where • its use is prohibited. (For example: aircraft).
Do not expose the battery charger or • adapter to direct sunlight or use it in places with high humidity, such as a bathroom.
Never store your phone in • temperatures less than -4°F (-20 °C) or greater than 122°F (50 °C).
Do not use harsh chemicals (such • as alcohol, benzene, thinners, etc.) or detergents to clean your phone. There is a risk of this causing a fire.
For Your Safety
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For Your Safety
Do not drop, strike, or shake your • phone severely. Such actions may harm the internal circuit boards of the phone.
Do not use your phone in high • explosive areas as the phone may generate sparks.
Do not damage the power cord by • bending, twisting, pulling, or heating.
Do not use the plug if it is loose as it • may cause a fire or electric shock.
Do not place any heavy items on the • power cord. Do not allow the power cord to be crimped as it may cause fire or electric shock.
Do not handle the phone with wet • hands while it is being charged. It may cause an electric shock or seriously damage your phone.
Do not disassemble the phone.• Do not place or answer calls while •
For Your Safety
charging the phone as it may short­circuit the phone and/or cause electric shock or fire.
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Only use the batteries, antennas, • and chargers provided by LG. The warranty will not be applied to products provided by other suppliers.
Only authorized personnel should • service the phone and its accessories. Faulty installation or service may result in accidents and consequently invalidate the warranty.
Do not hold or let the antenna come • in contact with your body during a call.
An emergency call can be made • only within a service area. For an emergency call, make sure that you are within a service area and that the phone is turned on.
Use accessories, such as earphones • and headsets, with caution. Ensure that cables are tucked away safely and do not touch the antenna unnecessarily.
Memory card information and care
Always insert/ remove the memory • card while the handset power is off. If you remove it while the power is on, it may be damaged.
If a damage cannot be fixed, format • the memory card.
The memory card cannot be used for • recording copyright protected data.
Do not write forcefully on the memo • area.
Carry and store the memory card in • its case.
Do not allow the memory card to • get wet.
Do not leave the memory card in • extremely hot location.
Do not disassemble or modify the • memory card.
FCC RF Exposure Information
WARNING
Read this information before operating the phone.
In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies.
The design of this phone complies with the FCC guidelines and these international standards.
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For Your Safety
CAUTION
Use only the supplied and approved antenna. Use of unauthorized antennas or modifications could impair call quality, damage the phone, void your warranty and/or result in violation of FCC regulations. Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with skin, a minor burn may result. Contact your local dealer for a replacement antenna.
Body-worn Operation
This device was tested for typical body-worn operations with the back of the phone kept 0.79 inches (2cm) between the user’s body and the back of the phone. To comply with FCC RF exposure requirements, a minimum separation distance of 0.79 inches (2cm) must be maintained between
For Your Safety
the user's body and the back of the phone. Third-party belt-clips, holsters, and similar accessories containing metallic components should not be used.
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Body-worn accessories that cannot maintain 0.79 inches (2cm) separation distance between the user's body and the back of the phone, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided.
Vehicle Mounted External Antenna (optional, if available)
A minimum separation distance of 8 inches (20cm) must be maintained between the user/bystander and the vehicle mounted external antenna to satisfy FCC RF exposure requirements. For more information about RF exposure, visit the FCC website at www.fcc.gov
FCC Part 15 Class B Compliance
This device and its accessories comply with part 15 of FCC rules and ICES-003 Class B digital apparatus requirements for Industry Canada. Operation is subject to the following two conditions:
(1) This device and its accessories
may not cause harmful interference, and (2) this device and its accessories must accept any interference received, including interference that may cause undesired operation.
Cautions for Battery
Do not disassemble.• Do not short-circuit.• Do not expose to high temperature: •
60°C (140°F). Do not incinerate.•
Battery Disposal
Please dispose of your battery • properly or bring to your local wireless carrier for recycling.
Do not dispose in fire or with • hazardous or flammable materials.
Adapter (Charger) Cautions
Using the wrong battery charger • could damage your phone and void your warranty.
The adapter or battery charger is • intended for indoor use only.
Do not expose the adapter or battery charger to direct sunlight or use it in places with high humidity, such as the bathroom.
Avoid damage to your hearing
Damage to your hearing can occur • if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.
If you are listening to music whilst • out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is particularly imperative when attempting to cross the street.
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Safety Guidelines
TIA Safety Information
Provided herein is the complete TIA Safety Information for Wireless Handheld phones. Inclusion of the text covering Pacemakers, Hearing Aids, and Other Medical Devices is required in the owner’s manual for CTIA Certification. Use of the remaining TIA language is encouraged when appropriate.
Exposure to Radio Frequency Signal
Your wireless handheld portable telephone is a lowpower radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with
Safety Guidelines
safety levels for handheld wireless phones.
Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies:
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ANSI C95.1 (1992) * NCRP Report 86 (1986) ICNIRP (1996) Those standards were based on
comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).
* American National Standards
Institute; National Council on Radiation Protection and Measurements; International Commission on Non-Ionizing Radiation Protection
The design of your phone complies with the FCC guidelines (and those standards).
Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations.
Phone Operation
NORMAL POSITION: Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder.
Tips on Efficient Operation
For your phone to operate most efficiently:
Do not touch the antenna • unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.
Driving
Check the laws and regulations on the use of wireless phones in the areas where you drive. Always obey them. Also, if using your phone while driving, please:
Give full attention to driving - driving • safely is your first responsibility;
Use hands-free operation, if available;• Pull off the road and park before •
making or answering a call if driving conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of six (6’) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers:
Should ALWAYS keep the phone • more than six inches from their pacemaker when the phone is turned ON;
Should not carry the phone in a • breast pocket.
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Safety Guidelines
Should use the ear opposite the • pacemaker to minimize the potential for interference.
If you have any reason to suspect • that interference is taking place, turn your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this
Safety Guidelines
information.
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Health Care Facilities
Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may use equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle.
You should also consult the manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your phone while in the air. Turn your phone OFF before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a blasting areas or in areas posted: ‘Turn off two-way radio’. Obey all signs and instructions.
Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, marked clearly.
Potential areas may include: fueling areas (such as gasoline stations); below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles (such as grain, dust, or metal powders); and any other area where you would normally be advised to turn off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
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Safety Information
Please read and observe the following information for safe and proper use of your phone and to prevent damage. Also, keep the user guide in an accessible place at all the times after reading it.
Charger and Adapter Safety
The charger and adapter are • intended for indoor use only.
Battery Information and Care
Please dispose of your battery • properly or take it to your local wireless carrier for recycling.
The battery does not need to be fully • discharged before recharging.
Use only LG-approved chargers • specific to your phone model since they are designed to maximize
Safety Guidelines
battery life. Do not disassemble or impact the •
battery as it may cause electric shock, short-circuit, and fire. Store the battery in a place out of reach of children.
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Keep the battery’s metal contacts • clean.
Replace the battery when it • no longer provides acceptable performance. The battery can be recharged several hundred times before replacement.
Recharge the battery after long • periods of non-use to maximize battery life.
Battery life will vary due to usage • patterns and environmental conditions.
Use of extended backlighting, MEdia • Net Browsing, and data connectivity kits affect battery life and talk/ standby times.
The self-protection function of the • battery cuts the power of the phone when its operation is in an abnormal state. In this case, remove the battery from the phone, reinstall it, and turn the phone on.
Actual battery life will depend on • network configuration, product settings, usage patterns, battery and environmental conditions.
Explosion, Shock, and Fire Hazards
Do not put your phone in a place • subject to excessive dust and keep the minimum required distance between the power cord and heat sources.
Unplug the power cord prior to • cleaning your phone, and clean the power plug pin when it is dirty.
When using the power plug, ensure • that it is firmly connected. If it is not, it may cause excessive heat or fire.
If you put your phone in a pocket • or bag without covering the receptacle of the phone (power plug pin), metallic articles (such as a coin, paperclip or pen) may short­circuit the phone. Always cover the receptacle when not in use.
Do not short-circuit the battery. • Metallic articles such as a coin, paperclip or pen in your pocket or bag may short-circuit the + and – terminals of the battery (metal strips on the battery) upon moving. Short­circuit of the terminal may damage the battery and cause an explosion.
General Notice
Using a damaged battery or placing • a battery in your mouth may cause serious injury.
Do not place items containing • magnetic components such as a credit card, phone card, bank book or subway ticket near your phone. The magnetism of the phone may damage the data stored in the magnetic strip.
Talking on your phone for a long • period of time may reduce call quality due to heat generated during use.
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Safety Guidelines
When the phone is not used for • a long period time, store it in a safe place with the power cord unplugged.
Using the phone in proximity to • receiving equipment (i.e., TV or radio) may cause interference to the phone.
Do not use the phone if the antenna • is damaged. If a damaged antenna contacts skin, it may cause a slight burn. Please contact an LG Authorized Service Centre to replace the damaged antenna.
Do not immerse your phone in • water. If this happens, turn it off immediately and remove the battery. If the phone does not work, take it to an LG Authorized Service Centre.
Do not paint your phone.•
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The data saved in your phone might • be deleted due to careless use, repair of the phone, or upgrade of the software. Please backup your important phone numbers. (Ring tones, text messages, voice messages, pictures, and videos could also be deleted.) The manufacturer is not liable for damage due to the loss of data.
When you use the phone in public • places, set the ring tone to vibration so as not to disturb others.
Do not turn your phone on or off • when putting it in your ear.
FDA Consumer Update
The U.S. Food and Drug Administration Centre for Devices and Radiological Health Consumer Update on Mobile Phones.
1. Do wireless phones pose a health hazard?
The available scientific evidence
does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radio frequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the standby mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been
confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results.
2. What is the FDA’s role concerning the safety of wireless phones?
Under the law, the FDA does not
review the safety of radiation emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radio frequency energy (RF) at a level that is hazardous to the user. In such a case, the FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace, or recall the phones so that the hazard no longer exists.
Although the existing scientific
data do not justify FDA regulatory actions, the FDA has urged the wireless phone industry to take a number of steps, including the
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following:
Support needed research into possible biological effects of RF of the type emitted by wireless phones;
Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and
Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health.
The FDA belongs to an interagency
working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group:
Safety Guidelines
National Institute for Occupational Safety and Health
Environmental Protection Agency
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Occupational Safety and Health Administration (Administración de la seguridad y salud laborales)
Occupational Safety and Health Administration
National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working group activities, as well.
The FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. The FCC relies on the FDA and other health agencies for safety questions about wireless phones.
The FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones.
Base stations are thus not the subject of the safety questions discussed in this document.
3. What kinds of phones are the subject of this update?
The term ‘wireless phone’ refers
here to handheld wireless phones with built-in antennas, often called ‘cell’, ‘mobile’, or ‘PCS’ phones. These types of wireless phones can expose the user to measurable radiofrequency energy (RF) because of the short distance between the phone and the user’s head. These RF exposures are limited by FCC safety guidelines that were developed with the advice of the FDA and other federal health and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically lower because a person’s RF exposure decreases rapidly with increasing distance from the source. The so-called ‘cordless phones,’ which have a base unit connected to the telephone wiring in a house, typically operate at far lower
power levels, and thus produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has
produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of radiofrequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer causing chemicals so as to be predisposed to develop cancer in the absence of RF exposure. Other studies exposed the animals to RF for
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up to 22 hours per day. These conditions are not similar to the conditions under which people use wireless phones, so we don’t know with certainty what the results of such studies mean for human health. Three large epidemiology studies have been published since December 2000. Between them, the studies investigated any possible association between the use of wireless phones and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless phone RF exposures.
However, none of the studies can
answer questions about longterm
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exposures, since the average period of phone use in these studies was around three years.
5. What research is needed to decide whether RF exposure from wireless phones poses a health risk?
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A combination of laboratory studies
and epidemiological studies of people actually using wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological studies can provide data that is directly applicable to human populations, but 10 or more years follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing agent and the time tumors develop - if they do may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone is held, or which
model of phone is used.
6. What is the FDA doing to find out more about the possible health effects of wireless phone RF?
The FDA is working with the U.S.
National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radiofrequency energy (RF). The FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The project has also helped develop a series of public information documents on EMF issues. The FDA and the Cellular Telecommunications & Internet Association (CTIA) have
a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. The FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA funded research is conducted through contracts with independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world.
7. How can I find out how much radiofrequency energy exposure I can get by using my wireless phone?
All phones sold in the United
States must comply with Federal Communications Commission (FCC) guidelines that limit radiofrequency energy (RF) exposures. The FCC established these guidelines in consultation with
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the FDA and the other federal health and safety agencies. The FCC limit for RF exposure from wireless telephones is set at a Specific Absorption Rate (SAR) of
1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with the safety standards developed by the Institute of Electrical and Electronic Engineering (IEEE) and the National Council on Radiation Protection and Measurement. The exposure limit takes into consideration the body’s ability to remove heat from the tissues that absorb energy from the wireless phone and is set well below levels known to have effects. Manufacturers of wireless phones must report the RF exposure level for each model of phone to the FCC. The FCC website
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(http://www.fcc.gov/oet/rfsafety) gives directions for locating the FCC identification number on your phone so you can find your phone’s RF exposure level in the online listing.
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8. What has the FDA done to measure the radiofrequency energy coming from wireless phones?
The Institute of Electrical and
Electronic Engineers (IEEE) is developing a technical standard for measuring the radiofrequency energy (RF) exposure from wireless phones and other wireless handsets with the participation and leadership of FDA scientists and engineers. The standard, ‘Recommended Practice for Determining the Spatial- Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques,’ sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless phone users. The test method uses a tissuesimulating model of the human head. Standardized SAR test methodology is expected to greatly improve the consistency of measurements
made at different laboratories on the same phone. SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a small part of the body. It is measured in watts/ kg (or milliwatts/g) of matter. This measurement is used to determine whether a wireless phone complies with safety guidelines.
9. What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone?
If there is a risk from these products
- and at this point we do not know that there is - it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radiofrequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure. If you must conduct extended conversations by wireless phone every day, you
could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna. Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use.
10. What about children using wireless phones?
The scientific evidence does not
show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radiofrequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the
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Safety Guidelines
distance between the user and the RF source will reduce RF exposure. Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists.
11. What about wireless phone interference with medical equipment?
Safety Guidelines
Radiofrequency energy (RF) from
wireless phones can interact with some electronic devices. For this reason, the FDA helped develop a detailed test method to measure electromagnetic interference (EMI) of implanted cardiac pacemakers
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and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by the FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. The FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for hearing aids and wireless phones so that no interference occurs when a person uses a ‘compatible’ phone and a ‘compatible’ hearing aid at the same time. This standard was approved by the IEEE in 2000. The FDA continues to monitor the use of wireless phones for
possible interactions with other medical devices. Should harmful interference be found to occur, the FDA will conduct testing to assess the interference and work to resolve the problem.
12. Where can I find additional information?
For additional information, please
refer to the following resources:
FDA web page on wireless phones
(http://www.fda.gov/cdrh/phones/ index.html)
Federal Communications
Commission (FCC) RF Safety Program (http://www.fcc.gov/oet/rfsafety)
International Commission on Non-
lonizing Radiation Protection (http://www.icnirp.de)
World Health Organization
(WHO) International EMF Project (http://www.who.int/emf)
National Radiological Protection
Board (UK) (http://www.nrpb.org.uk/)
10 Driver Safety Tips
Your wireless phone gives you the powerful ability to communicate by voice almost anywhere, anytime. An important responsibility accompanies the benefits of wireless phones, one that every user must uphold.
When operating a car, driving is your first responsibility.
When using your wireless phone behind the wheel of a car, practice good common sense and remember the following tips:
1. Get to know your wireless phone and its features such as speed dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most phones offer, including automatic redial and memory. Also, work to memorize the phone keypad so you can use the speed dial function without taking your attention off the road.
2. When available, use a handsfree device. A number of handsfree wireless phone accessories are
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Safety Guidelines
readily available today. Whether you choose an installed mounted device for your wireless phone or a speaker phone accessory, take advantage of these devices if available to you.
3. Position your wireless phone within easy reach. Make sure you place your wireless phone within easy reach and where you can reach it without removing your eyes from the road. If you get an incoming call at an inconvenient time, if possible, let your voicemail answer it for you.
4. Suspend conversations during hazardous driving conditions or situations. Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow and ice can be hazardous, but so is
Safety Guidelines
heavy traffic. As a driver, your first responsibility is to pay attention to the road.
5. Do not take notes or look up phone numbers while driving. If you are reading an address book or business card, or writing a “to-do”
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list while driving a car, you are not watching where you are going. It is common sense. Don’t get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles.
6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light or otherwise stationary. But if you need to dial while driving, follow this simple tip — dial only a few numbers, check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mix; they are distracting and even dangerous when you are behind the wheel of a car. Make people you are talking with aware you are driving and if
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