LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be
free from defects in material and workmanship, according to the following terms and conditions:
1. The limited warranty for the product extends for ONE (1) year beginning on the date of purchase of the
product by the original end user.
2. The limited warranty extends only to the original end user of the product and is not assignable or
transferable to any subsequent purchaser/end user.
3. This warranty is good only to the original end user of the product during the warranty period as long
as it is in Canada.
4. Upon request from LG, the consumer must provide information to reasonably prove the date of
purchase.
5. During the applicable warranty period, LG will repair or replace at LG’s sole option, without charge to
the original end user, any defective component part of the phone or accessory.
6. LG may use rebuilt, reconditioned or new parts or components when repairing any product or replace a
product with a rebuilt, reconditioned or new product.
2. WHAT THIS WARRANTY DOES NOT COVER:
1. Defects or damages resulting from use of the product in other than its normal and customary manner.
2. Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect,
abuse, accident, alteration, improper installation or other acts which are not the fault of LG, including
damage caused by spills of food or liquids.
3. Breakage or damage to antennas unless caused directly by defects in material or workmanship.
4. The fact that the Customer Service Department at LG was not notified by the original end user of the
alleged defect or malfunction of the product, during the warranty period.
5. Products which have had their serial numbers removed or made illegible.
6. Damage resulting from use of non-LG approved accessories.
7. All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal
customer use.
8. Products serviced by non-authorized persons or companies.
Notes:
1. This limited warranty supersedes all other warranties, expressed or implied either in fact or by
operations of law, statutory or otherwise, including, but not limited to any implied warranty of
merchantability or fitness for a particular purpose.
2. Shipping damage is the sole responsibility of the shipping company.
3. EXCLUSION OF LIABILITY:
No other express warranty is applicable to this product.
THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS
CANADA, INC. SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE,
LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR
INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY,
INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY APPLICABLE TO THIS PRODUCT.
4. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call the following telephone number from anywhere in Canada:
LG Electronics Canada, Inc.
Tel. 1-888-542-2623
http://www.lg.com/ca_en (see links to “Support > Mobile Phone Support”)
with your PC.
Electronics Canada Inc.
Mississauga, Ontario
Some of the contents in this
manual may differ from your phone
depending on the software of the
phone or your service provider.
PC Sync ...........................................97
Accessories .................................101
Trouble Shooting ......................102
For Your Safety
Important Information
This user guide contains important
information on the use and operation
of this phone. Please read all the
information carefully for optimal
performance and to prevent any
damage to or misuse of the phone.
Any changes or modifications not
expressly approved in this user guide
could void your warranty for this
equipment.
Before You Start
Safety Instructions
WARNING
To reduce the possibility of
electric shock, do not expose your
phone to high humidity areas,
such as the bathroom, swimming
pool, etc.
For Your Safety
4
LG TE365| User Guide
Always store your phone away
from heat. Never store your phone
in settings that may expose it to
temperatures less than 32°F (0 °C)
or greater than 104°F (40 °C), such
as outside during extreme weather
conditions or in your car on a hot day.
Exposure to excessive cold or heat will
result in malfunction, damage and/or
catastrophic failure.
Be careful when using your phone
near other electronic devices. RF
emissions from your mobile phone
may affect nearby in adequately
shielded electronic equipment. You
should consult with manufacturers
of any personal medical devices such
as pacemakers and hearing aides to
determine if they are susceptible to
interference from your mobile phone.
Turn off your phone in a medical
facility or at a gas station. Never place
your phone in a microwave oven as
this will cause the battery to explode.
IMPORTANT! Please read the TIA
SAFETY INFORMATION on page 10
before using your phone.
Safety Information
Read these simple guidelines.
Breaking the rules may be dangerous
or illegal. Further detailed information
is given in this user guide.
Never use an unapproved battery •
since this could damage the phone
and/or battery and could cause the
battery to explode.
Never place your phone in a •
microwave oven as it will cause the
battery to explode.
Do not dispose of your battery by •
fire or with hazardous or flammable
materials.
Make sure that no sharp-edged •
items come into contact with the
battery. There is a risk of this causing
a fire.
Store the battery in a place out of •
reach of children.
Be careful that children do not •
swallow any parts such as rubber
plugs (earphone, connection parts
of the phone, etc.). This could cause
asphyxiation or suffocation.
Unplug the power cord and charger •
during lightning storms to avoid
electric shock or fire.
When riding in a car, do not leave •
your phone or set up the hands-free
kit near to the air bag. If wireless
equipment is improperly installed
and the air bag is activated, you may
be seriously injured.
Do not use a hand-held phone while •
driving.
Do not use the phone in areas where •
its use is prohibited. (For example:
aircraft).
Do not expose the battery charger or •
adapter to direct sunlight or use it in
places with high humidity, such as a
bathroom.
Never store your phone in •
temperatures less than -4°F (-20 °C)
or greater than 122°F (50 °C).
Do not use harsh chemicals (such •
as alcohol, benzene, thinners, etc.)
or detergents to clean your phone.
There is a risk of this causing a fire.
For Your Safety
5
For Your Safety
Do not drop, strike, or shake your •
phone severely. Such actions may
harm the internal circuit boards of
the phone.
Do not use your phone in high •
explosive areas as the phone may
generate sparks.
Do not damage the power cord by •
bending, twisting, pulling, or heating.
Do not use the plug if it is loose as it •
may cause a fire or electric shock.
Do not place any heavy items on the •
power cord. Do not allow the power
cord to be crimped as it may cause
fire or electric shock.
Do not handle the phone with wet •
hands while it is being charged.
It may cause an electric shock or
seriously damage your phone.
Do not disassemble the phone.•
Do not place or answer calls while •
For Your Safety
charging the phone as it may shortcircuit the phone and/or cause
electric shock or fire.
6
LG TE365| User Guide
Only use the batteries, antennas, •
and chargers provided by LG.
The warranty will not be applied
to products provided by other
suppliers.
Only authorized personnel should •
service the phone and its accessories.
Faulty installation or service may
result in accidents and consequently
invalidate the warranty.
Do not hold or let the antenna come •
in contact with your body during
a call.
An emergency call can be made •
only within a service area. For an
emergency call, make sure that you
are within a service area and that the
phone is turned on.
Use accessories, such as earphones •
and headsets, with caution. Ensure
that cables are tucked away safely
and do not touch the antenna
unnecessarily.
Memory card information and
care
Always insert/ remove the memory •
card while the handset power is off. If
you remove it while the power is on,
it may be damaged.
If a damage cannot be fixed, format •
the memory card.
The memory card cannot be used for •
recording copyright protected data.
Do not write forcefully on the memo •
area.
Carry and store the memory card in •
its case.
Do not allow the memory card to •
get wet.
Do not leave the memory card in •
extremely hot location.
Do not disassemble or modify the •
memory card.
FCC RF Exposure Information
WARNING
Read this information before
operating the phone.
In August 1996, the Federal
Communications Commission
(FCC) of the United States, with its
action in Report and Order FCC
96-326, adopted an updated safety
standard for human exposure to radio
frequency (RF) electromagnetic energy
emitted by FCC regulated transmitters.
Those guidelines are consistent with
the safety standard previously set by
both U.S. and international standards
bodies.
The design of this phone complies
with the FCC guidelines and these
international standards.
For Your Safety
7
For Your Safety
CAUTION
Use only the supplied and approved
antenna. Use of unauthorized
antennas or modifications could
impair call quality, damage the phone,
void your warranty and/or result
in violation of FCC regulations. Do
not use the phone with a damaged
antenna. If a damaged antenna comes
into contact with skin, a minor burn
may result. Contact your local dealer
for a replacement antenna.
Body-worn Operation
This device was tested for typical
body-worn operations with the back
of the phone kept 0.79 inches (2cm)
between the user’s body and the back
of the phone. To comply with FCC RF
exposure requirements, a minimum
separation distance of 0.79 inches
(2cm) must be maintained between
For Your Safety
the user's body and the back of the
phone. Third-party belt-clips, holsters,
and similar accessories containing
metallic components should not be
used.
8
LG TE365| User Guide
Body-worn accessories that cannot
maintain 0.79 inches (2cm) separation
distance between the user's body and
the back of the phone, and have not
been tested for typical body-worn
operations may not comply with FCC
RF exposure limits and should be
avoided.
Vehicle Mounted External
Antenna (optional, if available)
A minimum separation distance of 8
inches (20cm) must be maintained
between the user/bystander and the
vehicle mounted external antenna to
satisfy FCC RF exposure requirements.
For more information about RF
exposure, visit the FCC website at
www.fcc.gov
FCC Part 15 Class B Compliance
This device and its accessories comply
with part 15 of FCC rules and ICES-003
Class B digital apparatus requirements
for Industry Canada.
Operation is subject to the following
two conditions:
(1) This device and its accessories
may not cause harmful interference,
and (2) this device and its accessories
must accept any interference received,
including interference that may cause
undesired operation.
Cautions for Battery
Do not disassemble.•
Do not short-circuit.•
Do not expose to high temperature: •
60°C (140°F).
Do not incinerate.•
Battery Disposal
Please dispose of your battery •
properly or bring to your local
wireless carrier for recycling.
Do not dispose in fire or with •
hazardous or flammable materials.
Adapter (Charger) Cautions
Using the wrong battery charger •
could damage your phone and void
your warranty.
The adapter or battery charger is •
intended for indoor use only.
Do not expose the adapter or battery
charger to direct sunlight or use it in
places with high humidity, such as the
bathroom.
Avoid damage to your hearing
Damage to your hearing can occur •
if you are exposed to loud sound for
long periods of time. We therefore
recommend that you do not turn on
or off the handset close to your ear.
We also recommend that music and
call volumes are set to a reasonable
level.
If you are listening to music whilst •
out and about, please ensure that
the volume is at a reasonable
level so that you are aware of your
surroundings. This is particularly
imperative when attempting to cross
the street.
For Your Safety
9
Safety Guidelines
TIA Safety Information
Provided herein is the complete
TIA Safety Information for Wireless
Handheld phones. Inclusion of the text
covering Pacemakers, Hearing Aids,
and Other Medical Devices is required
in the owner’s manual for CTIA
Certification. Use of the remaining
TIA language is encouraged when
appropriate.
Exposure to Radio Frequency
Signal
Your wireless handheld portable
telephone is a lowpower radio
transmitter and receiver. When it is ON,
it receives and also sends out radio
frequency (RF) signals.
In August, 1996, the Federal
Communications Commissions (FCC)
adopted RF exposure guidelines with
Safety Guidelines
safety levels for handheld wireless
phones.
Those guidelines are consistent with
the safety standards previously set by
both U.S. and international standards
bodies:
10
LG TE365| User Guide
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
Those standards were based on
comprehensive and periodic
evaluations of the relevant scientific
literature. For example, over 120
scientists, engineers, and physicians
from universities, government health
agencies, and industry reviewed the
available body of research to develop
the ANSI Standard (C95.1).
* American National Standards
Institute; National Council
on Radiation Protection and
Measurements; International
Commission on Non-Ionizing
Radiation Protection
The design of your phone complies
with the FCC guidelines (and those
standards).
Antenna Care
Use only the supplied or an approved
replacement antenna. Unauthorized
antennas, modifications, or
attachments could damage the phone
and may violate FCC regulations.
Phone Operation
NORMAL POSITION: Hold the phone as
you would any other telephone with
the antenna pointed up and over your
shoulder.
Tips on Efficient Operation
For your phone to operate most
efficiently:
Do not touch the antenna •
unnecessarily when the phone is in
use. Contact with the antenna affects
call quality and may cause the phone
to operate at a higher power level
than otherwise needed.
Driving
Check the laws and regulations on the
use of wireless phones in the areas
where you drive. Always obey them.
Also, if using your phone while driving,
please:
Give full attention to driving - driving •
safely is your first responsibility;
Use hands-free operation, if available;•
Pull off the road and park before •
making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is
shielded from RF signals.
However, certain electronic equipment
may not be shielded against the RF
signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers
Association recommends that a
minimum separation of six (6’) inches
be maintained between a handheld
wireless phone and a pacemaker to
avoid potential interference with the
pacemaker.
These recommendations are
consistent with the independent
research by and recommendations of
Wireless Technology Research. Persons
with pacemakers:
Should ALWAYS keep the phone •
more than six inches from their
pacemaker when the phone is
turned ON;
Should not carry the phone in a •
breast pocket.
Safety Guidelines
11
Safety Guidelines
Should use the ear opposite the •
pacemaker to minimize the potential
for interference.
If you have any reason to suspect •
that interference is taking place, turn
your phone OFF immediately.
Hearing Aids
Some digital wireless phones may
interfere with some hearing aids. In
the event of such interference, you
may want to consult your service
provider.
Other Medical Devices
If you use any other personal medical
device, consult the manufacturer of
your device to determine if they are
adequately shielded from external
RF energy. Your physician may be
able to assist you in obtaining this
Safety Guidelines
information.
12
LG TE365| User Guide
Health Care Facilities
Turn your phone OFF in health care
facilities when any regulations posted
in these areas instruct you to do so.
Hospitals or health care facilities may
use equipment that could be sensitive
to external RF energy.
Vehicles
RF signals may affect improperly
installed or inadequately shielded
electronic systems in motor vehicles.
Check with the manufacturer or its
representative regarding your vehicle.
You should also consult the
manufacturer of any equipment that
has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility
where posted notices so require.
Aircraft
FCC regulations prohibit using your
phone while in the air. Turn your
phone OFF before boarding an
aircraft.
Blasting Areas
To avoid interfering with blasting
operations, turn your phone OFF
when in a blasting areas or in areas
posted: ‘Turn off two-way radio’. Obey
all signs and instructions.
Potentially Explosive
Atmosphere
Turn your phone OFF when in any
area with a potentially explosive
atmosphere and obey all signs and
instructions. Sparks in such areas could
cause an explosion or fire resulting in
bodily injury or even death.
Areas with a potentially explosive
atmosphere are often, but not always,
marked clearly.
Potential areas may include: fueling
areas (such as gasoline stations);
below deck on boats; fuel or chemical
transfer or storage facilities; vehicles
using liquefied petroleum gas
(such as propane or butane); areas
where the air contains chemicals or
particles (such as grain, dust, or metal
powders); and any other area where
you would normally be advised to turn
off your vehicle engine.
For Vehicles Equipped with an
Air Bag
An air bag inflates with great force.
DO NOT place objects, including
either installed or portable wireless
equipment, in the area over the air
bag or in the air bag deployment area.
If in-vehicle wireless equipment is
improperly installed and the air bag
inflates, serious injury could result.
Safety Guidelines
13
Safety Guidelines
Safety Information
Please read and observe the following
information for safe and proper use of
your phone and to prevent damage.
Also, keep the user guide in an
accessible place at all the times after
reading it.
Charger and Adapter Safety
The charger and adapter are •
intended for indoor use only.
Battery Information and Care
Please dispose of your battery •
properly or take it to your local
wireless carrier for recycling.
The battery does not need to be fully •
discharged before recharging.
Use only LG-approved chargers •
specific to your phone model since
they are designed to maximize
Safety Guidelines
battery life.
Do not disassemble or impact the •
battery as it may cause electric
shock, short-circuit, and fire. Store
the battery in a place out of reach of
children.
14
LG TE365| User Guide
Keep the battery’s metal contacts •
clean.
Replace the battery when it •
no longer provides acceptable
performance. The battery can be
recharged several hundred times
before replacement.
Recharge the battery after long •
periods of non-use to maximize
battery life.
Battery life will vary due to usage •
patterns and environmental
conditions.
Use of extended backlighting, MEdia •
Net Browsing, and data connectivity
kits affect battery life and talk/
standby times.
The self-protection function of the •
battery cuts the power of the phone
when its operation is in an abnormal
state. In this case, remove the battery
from the phone, reinstall it, and turn
the phone on.
Actual battery life will depend on •
network configuration, product
settings, usage patterns, battery and
environmental conditions.
Explosion, Shock, and Fire
Hazards
Do not put your phone in a place •
subject to excessive dust and keep
the minimum required distance
between the power cord and heat
sources.
Unplug the power cord prior to •
cleaning your phone, and clean the
power plug pin when it is dirty.
When using the power plug, ensure •
that it is firmly connected.
If it is not, it may cause excessive
heat or fire.
If you put your phone in a pocket •
or bag without covering the
receptacle of the phone (power
plug pin), metallic articles (such as
a coin, paperclip or pen) may shortcircuit the phone. Always cover the
receptacle when not in use.
Do not short-circuit the battery. •
Metallic articles such as a coin,
paperclip or pen in your pocket or
bag may short-circuit the + and –
terminals of the battery (metal strips
on the battery) upon moving. Shortcircuit of the terminal may damage
the battery and cause an explosion.
General Notice
Using a damaged battery or placing •
a battery in your mouth may cause
serious injury.
Do not place items containing •
magnetic components such as a
credit card, phone card, bank book
or subway ticket near your phone.
The magnetism of the phone may
damage the data stored in the
magnetic strip.
Talking on your phone for a long •
period of time may reduce call
quality due to heat generated during
use.
Safety Guidelines
15
Safety Guidelines
When the phone is not used for •
a long period time, store it in a
safe place with the power cord
unplugged.
Using the phone in proximity to •
receiving equipment (i.e., TV or radio)
may cause interference to the phone.
Do not use the phone if the antenna •
is damaged. If a damaged antenna
contacts skin, it may cause a
slight burn. Please contact an LG
Authorized Service Centre to replace
the damaged antenna.
Do not immerse your phone in •
water. If this happens, turn it off
immediately and remove the battery.
If the phone does not work, take it to
an LG Authorized Service Centre.
Do not paint your phone.•
Safety Guidelines
16
LG TE365| User Guide
The data saved in your phone might •
be deleted due to careless use,
repair of the phone, or upgrade
of the software. Please backup
your important phone numbers.
(Ring tones, text messages, voice
messages, pictures, and videos could
also be deleted.) The manufacturer
is not liable for damage due to the
loss of data.
When you use the phone in public •
places, set the ring tone to vibration
so as not to disturb others.
Do not turn your phone on or off •
when putting it in your ear.
FDA Consumer Update
The U.S. Food and Drug
Administration Centre for Devices and
Radiological Health Consumer Update
on Mobile Phones.
1. Do wireless phones pose a health
hazard?
The available scientific evidence
does not show that any health
problems are associated with using
wireless phones. There is no proof,
however, that wireless phones are
absolutely safe. Wireless phones
emit low levels of radio frequency
energy (RF) in the microwave range
while being used. They also emit
very low levels of RF when in the
standby mode. Whereas high levels
of RF can produce health effects
(by heating tissue), exposure to
low level RF that does not produce
heating effects causes no known
adverse health effects. Many studies
of low level RF exposures have
not found any biological effects.
Some studies have suggested that
some biological effects may occur,
but such findings have not been
confirmed by additional research.
In some cases, other researchers
have had difficulty in reproducing
those studies, or in determining the
reasons for inconsistent results.
2. What is the FDA’s role concerning
the safety of wireless phones?
Under the law, the FDA does not
review the safety of radiation
emitting consumer products such
as wireless phones before they can
be sold, as it does with new drugs
or medical devices. However, the
agency has authority to take action
if wireless phones are shown to emit
radio frequency energy (RF) at a
level that is hazardous to the user. In
such a case, the FDA could require
the manufacturers of wireless
phones to notify users of the health
hazard and to repair, replace, or
recall the phones so that the hazard
no longer exists.
Although the existing scientific
data do not justify FDA regulatory
actions, the FDA has urged the
wireless phone industry to take
a number of steps, including the
Safety Guidelines
17
Safety Guidelines
following:
• Support needed research into
possible biological effects of RF
of the type emitted by wireless
phones;
• Design wireless phones in a way
that minimizes any RF exposure to
the user that is not necessary for
device function; and
• Cooperate in providing users of
wireless phones with the best
possible information on possible
effects of wireless phone use on
human health.
The FDA belongs to an interagency
working group of the federal
agencies that have responsibility
for different aspects of RF safety to
ensure coordinated efforts at the
federal level. The following agencies
belong to this working group:
Safety Guidelines
• National Institute for Occupational
Safety and Health
• Environmental Protection Agency
18
LG TE365| User Guide
• Occupational Safety and Health
Administration (Administración de
la seguridad y salud laborales)
• Occupational Safety and Health
Administration
• National Telecommunications and
Information Administration
The National Institutes of Health
participates in some interagency
working group activities, as well.
The FDA shares regulatory
responsibilities for wireless phones
with the Federal Communications
Commission (FCC). All phones that are
sold in the United States must comply
with FCC safety guidelines that limit RF
exposure. The FCC relies on the FDA
and other health agencies for safety
questions about wireless phones.
The FCC also regulates the base
stations that the wireless phone
networks rely upon. While these base
stations operate at higher power than
do the wireless phones themselves,
the RF exposures that people get
from these base stations are typically
thousands of times lower than those
they can get from wireless phones.
Base stations are thus not the subject
of the safety questions discussed in
this document.
3. What kinds of phones are the
subject of this update?
The term ‘wireless phone’ refers
here to handheld wireless phones
with built-in antennas, often called
‘cell’, ‘mobile’, or ‘PCS’ phones.
These types of wireless phones
can expose the user to measurable
radiofrequency energy (RF) because
of the short distance between
the phone and the user’s head.
These RF exposures are limited by
FCC safety guidelines that were
developed with the advice of the
FDA and other federal health and
safety agencies. When the phone
is located at greater distances from
the user, the exposure to RF is
drastically lower because a person’s
RF exposure decreases rapidly with
increasing distance from the source.
The so-called ‘cordless phones,’
which have a base unit connected
to the telephone wiring in a house,
typically operate at far lower
power levels, and thus produce RF
exposures far below the FCC safety
limits.
4. What are the results of the
research done already?
The research done thus far has
produced conflicting results, and
many studies have suffered from
flaws in their research methods.
Animal experiments investigating
the effects of radiofrequency
energy (RF) exposures characteristic
of wireless phones have yielded
conflicting results that often cannot
be repeated in other laboratories. A
few animal studies, however, have
suggested that low levels of RF
could accelerate the development
of cancer in laboratory animals.
However, many of the studies
that showed increased tumor
development used animals that
had been genetically engineered
or treated with cancer causing
chemicals so as to be predisposed
to develop cancer in the absence
of RF exposure. Other studies
exposed the animals to RF for
Safety Guidelines
19
Safety Guidelines
up to 22 hours per day. These
conditions are not similar to the
conditions under which people use
wireless phones, so we don’t know
with certainty what the results
of such studies mean for human
health. Three large epidemiology
studies have been published since
December 2000. Between them, the
studies investigated any possible
association between the use of
wireless phones and primary brain
cancer, glioma, meningioma, or
acoustic neuroma, tumors of the
brain or salivary gland, leukemia, or
other cancers. None of the studies
demonstrated the existence of any
harmful health effects from wireless
phone RF exposures.
However, none of the studies can
answer questions about longterm
Safety Guidelines
exposures, since the average period
of phone use in these studies was
around three years.
5. What research is needed to
decide whether RF exposure from
wireless phones poses a health
risk?
20
LG TE365| User Guide
A combination of laboratory studies
and epidemiological studies of
people actually using wireless
phones would provide some of
the data that are needed. Lifetime
animal exposure studies could be
completed in a few years. However,
very large numbers of animals
would be needed to provide reliable
proof of a cancer promoting effect if
one exists. Epidemiological studies
can provide data that is directly
applicable to human populations,
but 10 or more years follow-up
may be needed to provide answers
about some health effects, such as
cancer.
This is because the interval
between the time of exposure to
a cancer-causing agent and the
time tumors develop - if they do
may be many, many years. The
interpretation of epidemiological
studies is hampered by difficulties
in measuring actual RF exposure
during day-to-day use of wireless
phones. Many factors affect this
measurement, such as the angle at
which the phone is held, or which
model of phone is used.
6. What is the FDA doing to find out
more about the possible health
effects of wireless phone RF?
The FDA is working with the U.S.
National Toxicology Program
and with groups of investigators
around the world to ensure that
high priority animal studies are
conducted to address important
questions about the effects of
exposure to radiofrequency
energy (RF). The FDA has been a
leading participant in the World
Health Organization International
Electromagnetic Fields (EMF)
Project since its inception in 1996.
An influential result of this work
has been the development of a
detailed agenda of research needs
that has driven the establishment
of new research programs
around the world. The project
has also helped develop a series
of public information documents
on EMF issues. The FDA and the
Cellular Telecommunications &
Internet Association (CTIA) have
a formal Cooperative Research
and Development Agreement
(CRADA) to do research on wireless
phone safety. The FDA provides
the scientific oversight, obtaining
input from experts in government,
industry, and academic
organizations. CTIA funded research
is conducted through contracts
with independent investigators.
The initial research will include both
laboratory studies and studies of
wireless phone users. The CRADA
will also include a broad assessment
of additional research needs in
the context of the latest research
developments around the world.
7. How can I find out how much
radiofrequency energy exposure
I can get by using my wireless
phone?
All phones sold in the United
States must comply with Federal
Communications Commission (FCC)
guidelines that limit radiofrequency
energy (RF) exposures.
The FCC established these
guidelines in consultation with
Safety Guidelines
21
Safety Guidelines
the FDA and the other federal
health and safety agencies. The
FCC limit for RF exposure from
wireless telephones is set at a
Specific Absorption Rate (SAR) of
1.6 watts per kilogram (1.6 W/kg).
The FCC limit is consistent with the
safety standards developed by the
Institute of Electrical and Electronic
Engineering (IEEE) and the National
Council on Radiation Protection
and Measurement. The exposure
limit takes into consideration the
body’s ability to remove heat from
the tissues that absorb energy from
the wireless phone and is set well
below levels known to have effects.
Manufacturers of wireless phones
must report the RF exposure level
for each model of phone to the FCC.
The FCC website
Safety Guidelines
(http://www.fcc.gov/oet/rfsafety)
gives directions for locating the
FCC identification number on your
phone so you can find your phone’s
RF exposure level in the online
listing.
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LG TE365| User Guide
8. What has the FDA done to
measure the radiofrequency
energy coming from wireless
phones?
The Institute of Electrical and
Electronic Engineers (IEEE) is
developing a technical standard
for measuring the radiofrequency
energy (RF) exposure from
wireless phones and other wireless
handsets with the participation
and leadership of FDA scientists
and engineers. The standard,
‘Recommended Practice for
Determining the Spatial- Peak
Specific Absorption Rate (SAR)
in the Human Body Due to
Wireless Communications Devices:
Experimental Techniques,’ sets
forth the first consistent test
methodology for measuring the
rate at which RF is deposited in the
heads of wireless phone users. The
test method uses a tissuesimulating
model of the human head.
Standardized SAR test methodology
is expected to greatly improve
the consistency of measurements
made at different laboratories
on the same phone. SAR is the
measurement of the amount of
energy absorbed in tissue, either by
the whole body or a small part of
the body. It is measured in watts/
kg (or milliwatts/g) of matter. This
measurement is used to determine
whether a wireless phone complies
with safety guidelines.
9. What steps can I take to reduce
my exposure to radiofrequency
energy from my wireless phone?
If there is a risk from these products
- and at this point we do not know
that there is - it is probably very
small. But if you are concerned
about avoiding even potential
risks, you can take a few simple
steps to minimize your exposure
to radiofrequency energy (RF).
Since time is a key factor in how
much exposure a person receives,
reducing the amount of time
spent using a wireless phone will
reduce RF exposure. If you must
conduct extended conversations
by wireless phone every day, you
could place more distance between
your body and the source of the
RF, since the exposure level drops
off dramatically with distance. For
example, you could use a headset
and carry the wireless phone away
from your body or use a wireless
phone connected to a remote
antenna. Again, the scientific data
do not demonstrate that wireless
phones are harmful. But if you are
concerned about the RF exposure
from these products, you can use
measures like those described
above to reduce your RF exposure
from wireless phone use.
10. What about children using
wireless phones?
The scientific evidence does not
show a danger to users of wireless
phones, including children and
teenagers. If you want to take steps
to lower exposure to radiofrequency
energy (RF), the measures described
above would apply to children and
teenagers using wireless phones.
Reducing the time of wireless
phone use and increasing the
Safety Guidelines
23
Safety Guidelines
distance between the user and the
RF source will reduce RF exposure.
Some groups sponsored by other
national governments have advised
that children be discouraged from
using wireless phones at all. For
example, the government in the
United Kingdom distributed leaflets
containing such a recommendation
in December 2000. They noted
that no evidence exists that using
a wireless phone causes brain
tumors or other ill effects. Their
recommendation to limit wireless
phone use by children was strictly
precautionary; it was not based on
scientific evidence that any health
hazard exists.
11. What about wireless phone
interference with medical
equipment?
Safety Guidelines
Radiofrequency energy (RF) from
wireless phones can interact with
some electronic devices. For this
reason, the FDA helped develop a
detailed test method to measure
electromagnetic interference (EMI)
of implanted cardiac pacemakers
24
LG TE365| User Guide
and defibrillators from wireless
telephones. This test method is now
part of a standard sponsored by the
Association for the Advancement
of Medical instrumentation (AAMI).
The final draft, a joint effort by the
FDA, medical device manufacturers,
and many other groups, was
completed in late 2000. This
standard will allow manufacturers
to ensure that cardiac pacemakers
and defibrillators are safe from
wireless phone EMI. The FDA
has tested hearing aids for
interference from handheld wireless
phones and helped develop a
voluntary standard sponsored
by the Institute of Electrical and
Electronic Engineers (IEEE). This
standard specifies test methods
and performance requirements for
hearing aids and wireless phones
so that no interference occurs
when a person uses a ‘compatible’
phone and a ‘compatible’ hearing
aid at the same time. This standard
was approved by the IEEE in 2000.
The FDA continues to monitor
the use of wireless phones for
possible interactions with other
medical devices. Should harmful
interference be found to occur, the
FDA will conduct testing to assess
the interference and work to resolve
the problem.
12. Where can I find additional
information?
For additional information, please
refer to the following resources:
FDA web page on wireless phones
(http://www.fda.gov/cdrh/phones/
index.html)
Federal Communications
Commission (FCC) RF Safety
Program
(http://www.fcc.gov/oet/rfsafety)
(WHO) International EMF Project
(http://www.who.int/emf)
National Radiological Protection
Board (UK)
(http://www.nrpb.org.uk/)
10 Driver Safety Tips
Your wireless phone gives you the
powerful ability to communicate by
voice almost anywhere, anytime. An
important responsibility accompanies
the benefits of wireless phones, one
that every user must uphold.
When operating a car, driving is your
first responsibility.
When using your wireless phone
behind the wheel of a car, practice
good common sense and remember
the following tips:
1. Get to know your wireless phone
and its features such as speed dial
and redial. Carefully read your
instruction manual and learn to take
advantage of valuable features most
phones offer, including automatic
redial and memory. Also, work to
memorize the phone keypad so
you can use the speed dial function
without taking your attention off
the road.
2. When available, use a handsfree
device. A number of handsfree
wireless phone accessories are
Safety Guidelines
25
Safety Guidelines
readily available today. Whether you
choose an installed mounted device
for your wireless phone or a speaker
phone accessory, take advantage of
these devices if available to you.
3. Position your wireless phone within
easy reach. Make sure you place
your wireless phone within easy
reach and where you can reach it
without removing your eyes from
the road. If you get an incoming call
at an inconvenient time, if possible,
let your voicemail answer it for you.
4. Suspend conversations during
hazardous driving conditions or
situations. Let the person you are
speaking with know you are driving;
if necessary, suspend the call in
heavy traffic or hazardous weather
conditions. Rain, sleet, snow and
ice can be hazardous, but so is
Safety Guidelines
heavy traffic. As a driver, your first
responsibility is to pay attention to
the road.
5. Do not take notes or look up
phone numbers while driving. If
you are reading an address book or
business card, or writing a “to-do”
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LG TE365| User Guide
list while driving a car, you are not
watching where you are going. It is
common sense. Don’t get caught
in a dangerous situation because
you are reading or writing and not
paying attention to the road or
nearby vehicles.
6. Dial sensibly and assess the traffic;
if possible, place calls when you are
not moving or before pulling into
traffic. Try to plan your calls before
you begin your trip or attempt to
coincide your calls with times you
may be stopped at a stop sign, red
light or otherwise stationary. But
if you need to dial while driving,
follow this simple tip — dial only a
few numbers, check the road and
your mirrors, then continue.
7. Do not engage in stressful or
emotional conversations that
may be distracting. Stressful or
emotional conversations and
driving do not mix; they are
distracting and even dangerous
when you are behind the wheel of
a car. Make people you are talking
with aware you are driving and if
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