LG STB-5500 User Manual

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Page 1

STB-5500

HD Commercial Interface Set-top Box

Commercial Mode Setup Guide

Interactive Pro:Centric

Functionality

•

RF or IP Content Delivery

EXPERIENCED INSTALLER

EZ-Manager Wizard pages 17 – 26

Custom Master STB Setup pages 42 – 44

Cloning Procedures pages 45 – 51

•

P/N: 206-4310 (Rev A)

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For Customer Support/Service, please call:

1-888-865-3026

The latest product information and documentation is available online at:

www.lg.com/us/business

MODEL and SERIAL NUMBER The model and serial numbers of this STB are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here:

Model No._________________ Serial No._______________

WARNING

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNING:

TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the

presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important

operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

WARNING:

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.

NOTE TO CABLE/TV INSTALLER:

This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code (U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of the cable entry as practical.

REGULATORY INFORMATION:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION:

Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

COMPLIANCE:

The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: 1-201-816-2000

Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.

1000 Sylvan Avenue, Englewood Cliffs, NJ 07632

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IMPORTANT SAFETY INSTRUCTIONS

PORTABLE CART WARNING

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination in order to avoid injury from tip-over.

13.

Refer all servicing to qualied service personnel.

Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

14. Never touch this apparatus or antenna during a thunder or

lightning storm.

15. When mounting an STB on the wall, make sure that none of the electrical cabling bears any of the weight of the STB. Install in accordance with the manufacturer’s instructions.

16. Power Cord Caution: Check the STB specifications in the Owner’s

Manual to determine power requirements.

Periodically examine the cord of your appliance, and if its

appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer. Protect the power cord from physical or mechanical abuse, such as twisting, kinking, or pinching or being closed in a door or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.

Do not use a damaged or loose power cord. Be sure to grasp

the plug when unplugging the power cord. Do not pull on the power cord to unplug the STB.

Do not stick metal objects or any other conductive material

into the power cord. Do not touch the end of the power cord while it is plugged in.

17. Overloading Do not connect too many appliances to the same AC power

outlet as this could result in fire or electric shock. Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of

these conditions could result in re or electric shock.

18. Outdoor Use/Wet Location

Warning: To reduce the risk of re or electrical

shock, do not expose this product to rain, moisture or other liquids.

Do not touch the STB with wet hands. Do not install this

product near ammable objects such as gasoline or candles or

expose the STB to direct air conditioning.

Do not expose to dripping or splashing and do not place

objects lled with liquids, such as vases, cups, etc., on or over

the apparatus (e.g., on shelves above the unit).

19. Grounding (Except for devices that are not grounded) Ensure that you

connect the earth ground wire to prevent possible electric shock (i.e., an STB with a three-prong grounded AC plug must be connected to a three-prong grounded AC outlet). If ground-

ing methods are not possible, have a qualied electrician install

a separate circuit breaker. Do not try to ground the unit by connecting it to telephone wires, lightning rods, or gas pipes.

20. Disconnect Device The power plug is the disconnecting device. The power plug

must remain readily accessible.

As long as this unit is connected to the AC wall outlet, it is not

disconnected from the AC power source even if the unit is turned off.

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IMPORTANT SAFETY INSTRUCTIONS

(Continued from previous page)

21. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the

product, follow the precautions below.

An outdoor antenna system should not be located in the

vicinity of overhead power lines or other electric light or power circuits or where it can come into contact with such power lines or circuits as death or serious injury can occur.

Be sure the antenna system is grounded so as to provide

some protection against voltage surges and built-up static charges.

Article 810 of the National Electrical Code (NEC) in the U.S.A.

provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

Antenna Grounding According to NEC, ANSI/NFPA 70

Ground Clamp

Electric Service

Equipment

Antenna Lead in Wire

Antenna Discharge Unit (NEC Section 810-20)

Grounding Conductor (NEC Section 810-21)

Ground Clamps

Power Service Grounding Electrode System (NEC Art 250, Part H)

26. Keep the product away from direct sunlight.

27. Do not install this product on a wall if it could be exposed to

oil or oil mist. This may damage the product and cause it to fall.

28. Do not allow an impact shock or any objects to fall into the

product.

29. Do not touch the ventilation openings, as they may become

hot while the STB is operating. This does not affect the performance of the product or cause defects in the product.

30. Do not use high voltage electrical equipment near the STB

(e.g., a bug zapper). This may result in product malfunction.

22. Cleaning When cleaning, unplug the power cord and wipe gently with

a soft cloth to prevent scratching. Do not spray water or other liquids directly on the STB as electric shock may occur. Do not clean with chemicals such as alcohol, thinners or benzene.

23. Transporting Product Make sure the STB is turned Off and unplugged and that

all cables have been removed. Do not press against or put stress on the STB.

24. Ventilation Install the STB where there is proper ventilation. Do not

install in a conned space such as a bookcase. Do not cover

the STB with cloth or other materials (e.g., plastic) while it is plugged in. Do not install in excessively dusty places.

25. If you smell smoke or other odors coming from the STB or

hear strange sounds, unplug the power cord, and contact an authorized service center.

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Table of Contents

Safety Warnings .................................. 2

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4

Table of Contents ................................. 5

STB-5500 Introduction / Setup Checklist............. 6

Introduction .................................... 6

Setup Checklist ................................. 6

STB-5500 Cabling Connections .................7 – 10

Before You Begin ............................... 7

Connect the STB to the Display Panel ............... 8

STB-5500 Cabling Diagram ...................... 10

Commercial Mode Overview ...................11 – 13

Pass-through Mode..............................11

FTG Mode.................................... 12

Determining the STB Operating Mode . . . . . . . . . . . . . . 13

Pro:Centric Operation ........................14 – 15

Pro:Centric Interactive Menu Features .............. 14

Pro:Centric Interactive Menu Navigation ............ 14

Pro:Centric Setup .............................. 15

Setting the Video Output Resolution ............... 16

EZ-Manager Wizard ..........................17 – 26

Before You Begin .............................. 17

Initiate Configuration or Exit the EZ-Manager Wizard .. 18

STB Configuration Options ....................... 19

Zones and Room Number Assignments............. 19

Configure Pro:Centric Settings .................... 21

USB Configuration ............................. 25

Ez Download Utility ..........................27 – 30

Before You Begin .............................. 27

Accessing and Using the Ez Download Utility ........ 27

Installer Menu ...............................31 – 41

Accessing the Installer Menu ..................... 31

Using the Installer Menu ......................... 32

Exiting the Installer Menu and Activating Settings ..... 32

Detailed Descriptions of Installer Menu Items ........ 35

Custom Master STB Setup ................... 42 – 44

Before You Begin .............................. 42

Clonable STB Setup Menu Features ............... 42

Custom Master STB Setup Procedure .............. 43

Cloning Procedures ..........................45 – 51

Exporting a Clone File .......................... 45

Importing a Clone File........................... 47

FTG File Manager Utilities Overview.............52 – 57

Creating an FTG Configuration File ................ 52

FTG File Manager Main Screen ................... 54

FTG Channel Map Configuration Utility ............. 55

FTG Channel Map Editor ........................ 56

FTG Installer Menu Configuration Utility............. 57

IP Environment Setup ........................58 – 65

Accessing the IP Environment Menu ............... 58

Network Configuration .......................... 58

Pro:Centric Setup .............................. 62

Media Share Setup ............................. 64

Pre-loaded Applications ......................... 65

References

Updating STB Software using a USB Memory

Device......................................67 – 68

Downloading Background Images using a USB

Memory Device...............................69 – 70

Display Panel Specifications ....................... 71

STB Aux Input Configuration ....................... 72

Auto Input(s) Sensing Feature ...................73 – 74

Enabling or Disabling the MTI Protocol on the STB ...75 – 76

Restoring Factory Defaults on the STB(s) ............. 77

Using the STB’s Zoning Features ................78 – 81

Using Media Share Features ....................82 – 86

STB-5500 Jack Panels............................ 87

External IR Receiver Specications................... 88

External Audio Line Out Specications ................ 89

Installer Remote Typical Key Functions ............... 90

STB Installer Remote ............................. 91

Troubleshooting ..............................92 – 94

General Troubleshooting......................... 92

STB Quick Check ...............................93

Commercial Mode Check ........................ 94

Glossary of Terms ............................... 95

Document Revision History / Open Source Software Notice 96

Back Cover..................................... 97

Notes

• Installer Menu content is intended for use primarily by qualied TV electronics technicians.

• Refer to the STB-5500 Owner’s Manual for additional information on STB installation, specications, maintenance, and safety instructions.

• Design and specications subject to change without prior notice. This document provides examples of typical screen displays. Your displays

may vary from those shown in this document.

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STB-5500 Introduction / Setup Checklist

Introduction

The STB-5500 set-top box is designed to be connected to a compatible commercial display panel to

create a system that can provide Pro:Centric ® functionality, as well as either RF or IP content delivery.

The STB-5500 may be used with LG Commercial Hospitality TVs (LP645H, LT670H, etc.) that support Multiple Protocol Interface (MPI), or the STB-5500 may be used with LG Commercial Public Display TVs (LD450C, LT560C, etc.) or LG Commercial Monitors (M3203CCBA, M3204C, etc.) that support the TV-Link Monitor (TLM) interface. The STB-5500 may also be used with commercial non-LG TVs that support SONIFI’s Multiple Television Interface (MTI) protocol.

Setup Checklist

See also the STB-5500 Owner’s Manual for information on STB installation and hardware and cable connections.

Installation and Setup

__ Unpack the STB and all accessories.

Accessories provided:

• AC/DC Power Adapter

• HDMI Cable

• MPI/MTI Cable (proprietary cable for LG MPI or SONIFI MTI control of display panel)

• TLM Cable (proprietary cable for LG TLM control of display panel)

• A/V Adapter Cable

__ Obtain an LG Installer Remote for configuration purposes.

If you are connecting the STB to an LG display panel, the LG remote provided with the display should be sufficient. If you are connecting the STB to a non-LG display panel or if you intend to use multiple STBs/displays in a single room installation environment, an LG Installer Remote dedicated to STB control is available for purchase. For additional information and/or to purchase an STB Installer Remote, contact your LG service representative. See also Reference section, “STB Installer Remote.”

__ Determine the installation location for the STB and display panel stand or mount.

__ Determine mounting and installation requirements, for example, AC power source outlet, antenna/cable

service connectors, any external equipment required for system operation, all necessary cables, wires, and connectors, and any other additional required hardware, etc.

__ Install the display panel on VESA mount or stand. Note: It may be advisable to make all cable connections before installing on VESA mount or stand.

Hardware Connections

__ Install any additional hardware as appropriate to your institution, LAN, etc.

Cable Connections

__ Make all required connections to the STB jack panels, as described in this document.

Commercial Mode Setup

__ Complete appropriate procedures as described in this document for Commercial Mode operation.

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STB-5500 Cabling Connections

This section describes how to connect the STB-5500 to establish communication with a compatible commercial display panel (LG Hospitality TV, LG Public Display TV, LG Commercial Monitor, or commercial non-LG TV with MTI support).

Before You Begin

Refer to the appropriate subsection(s) below before proceeding to connect the STB. In particular, make sure each display panel is in the proper, known state.

LG Display Panel Prerequisites

• The display panel should be in a known state. That is, the display panel should be either in a

factory default state or custom congured (in its default mode) with selected settings, for example, the aspect ratio, that you wish to use in conjunction with the STB.

• For newer LG Public Display TVs, when you power ON the TV for the rst time, a Welcome

Wizard will be displayed, and you will need to complete the rst two steps of the wizard before

you can successfully connect the STB. First, you will need to select the Language (Step 1), and then you will need to select the Mode Setting (Step 2). For Step 2, you MUST select “Home Use.” After this, you can either continue with the wizard and select additional desired conguration settings, or you can use the EXIT key on the remote to exit the wizard.

Commercial Non-LG Display Panel Prerequisites

• The display panel must be in a known state; however, note that you may need to perform initial steps to configure the display (i.e., the TV) and/or its MTI port for MTI communication. Refer to the manufacturer’s documentation for further information.

Note: You also will need to perform steps to enable the MTI protocol (disabled by default) in the STB as part of the Commercial Mode setup AFTER the STB is connected to the display panel. See Reference section, “Enabling or Disabling the MTI Protocol on the STB” for further information. In order to complete these steps, you need to see the STB’s HDMI video output. Use the display panel’s IR remote to manually switch the display panel to the appropriate HDMI input.

• It is highly recommended that you set the display’s start channel/Power On source to HDMI1 since, when Television/Display Control communication is established, the STB default conguration automatically sends Television/Display Control commands to switch the connected display panel to its HDMI1 input. Because some non-LG displays default to an RF channel at turn ON (or at loss of communication), setting the Power On source to HDMI1 will eliminate the potential for momentary signal interruption from the STB each time the STB/display is turned ON. This will also eliminate the potential for temporary signal interruption from the STB when the STB’s PTC is being updated.

LG Installer Remote

• An LG Installer Remote (not supplied) is required to complete the procedure below, as well as

STB/display panel conguration procedures in this document. If you are connecting the STB to an LG display panel, the LG remote provided with the display should be sufcient. However, if you

are connecting the STB to a non-LG display panel or if you wish to take advantage of the STB’s multi-code feature, LG’s STB-dedicated Installer Remote will be required. See Reference sections, “Installer Remote Typical Key Functions” and “STB Installer Remote,” for further information.

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STB-5500 Cabling Connections (Cont.)

Connect the STB to the Display Panel

This procedure only describes the essential STB/display panel connections. See Reference section, “STB-5500 Jack Panels,” for further information on the additional jack panel ports and connectors.

1. Turn ON the display panel.

2. Refer to the STB-5500 Cabling diagram on page 10, and complete the following connections:

Make the appropriate Television/Display Control connection between the STB-5500 and the

display panel.

• For LG Hospitality TVs: Use the MPI/MTI cable provided to connect MPI/MTI TELEVISION CONTROL on the STB-5500 front jack panel to the MPI port on the rear jack panel of the display.

• For LG Public Display TVs or LG Commercial Monitors: Use the TLM cable provided to connect RS-232C TELEVISION CONTROL on the STB-5500 rear jack panel to the DB9 RS-232 CONTROL connector on the rear jack panel of the display.

• For commercial non-LG TVs: Use the MPI/MTI cable provided to connect MPI/MTI TELEVISION CONTROL on the STB-5500 front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of the display.

Note: Commercial interfaces and their respective cables (MPI/MTI or TLM as specified above) support IR pass-through.

Use the HDMI cable provided to connect HDMI OUT on the STB-5500 rear jack panel to the HDMI1 input connector on the rear jack panel of the display.

Note: When Television/Display Control communication is established, the STB default conguration automatically sends Television/Display Control commands to switch the connected display panel to its HDMI1 input.

For RF delivered content, connect a 75 ohm coaxial wire from the Antenna/CATV wall jack to ANTENNA/CABLE IN on the STB-5500 rear jack panel. For IP delivered content, connect an RJ-45 Ethernet (CAT5) cable from the institution’s network to the LAN port on the STB-5500 rear jack panel.

Insert the DC power plug of the AC/DC power adapter provided into the POWER connector on the rear jack panel of the STB-5500, and then plug the AC/DC adapter into a standard 120V 60 Hz AC power outlet.

When power is applied to the STB-5500, the LED on the STB’s front jack panel will light steadily, indicating that the STB is in standby mode. Also, the display panel will be turned OFF by the STB as soon as the STB is powered and establishes Television/Display Control communication with the display.

Note: Once Television/Display Control communication is established between the STB-5500 and the display panel, the STB-5500 will be in control of the display panel, and certain resident panel functions, like panel buttons, typically will no longer operate.

Note: If connected to an LG Hospitality TV, the STB also will change several of the TV’s Installer Menu settings in order to facilitate communication and functionality. See table following this procedure for a listing of all Hospitality TV Installer Menu items that will be changed by the STB.

3. Use the Installer Remote to turn ON the STB/display panel.

(Continued on next page)

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STB-5500 Cabling Connections (Cont.)

(Continued from previous page)

While the STB is turning ON and sending the turn ON command to the display, the STB LED blinks at a constant rate. Once both the STB and the display panel are ON, the STB LED

remains lit but blinks off twice in rapid succession every ve seconds. The rst image you should

see on the display panel is a prompt to select the video output resolution (see “Setting the Video Output Resolution” on page 16).

Note: If you are using a commercial non-LG TV as the display panel, and you do not see video on the display, verify the display panel is on the appropriate HDMI input so that you can complete step 4. Also, see Reference section, “Enabling or Disabling the MTI Protocol on the STB,” and make sure to enable the MTI protocol as part of the Commercial Mode setup.

4. Select the video output resolution (i.e., the STB’s video output format), and complete the appropriate Commercial Mode setup procedures, as described in this document.

Note: It is recommended that you complete STB-5500 Commercial Mode setup procedures before you make external equipment connections to the STB-5500.

The following table is only valid for LG Hospitality TVs that are used with the STB-5500. The table lists the Installer Menu items on the TV that are changed by the STB when Television/Display Control communication is established. See also step 2 of procedure above.

Note: The total number of Installer Menu items may vary by Hospitality TV model. Some items listed below are not available on/applicable for all Hospitality TVs.

Installer Menu Item on LG Hospitality TV (Display Panel)

007 STRT VOLUME 63 Based on the setting of STB Installer Menu item 111

008 MIN VOLUME 0 Minimum allowable volume is set on the display.

009 MAX VOLUME 63 Maximum allowable volume is set on the display.

010 MUTE DISABLE 0 * Display’s mute function is enabled.

040 AUTO CAMPORT 0 Camport is disabled on the display.

041 SIMPLINK EN 0 SIMPLINK is disabled on the display.

042 AUTO INPUTS 0 Auto-sensing disabled on the display.

046 STRT AUX SRCE 3 Based on the setting of STB Installer Menu item 100

047 AUX STATUS 1 MPI Aux source will be reported as channel number.

053 DIS. CH-TIME 1 Display’s native Channel-Time display disabled.

090 KEY LOCK 1 * Key Lock is enabled on the display.

118 POWER SAVINGS 1 b-LAN module is always powered on the display.

119 DATA CHANNEL 0 Data Channel is disabled on the display.

STB-5500 will set the value to:

Comments

PANEL VOL PRE. Maximum setting is recommended.

VIDEO INTERFAC. Display’s start channel source set to HDMI1.

* This is the default setting. If the equivalent setting (i.e., the setting for the item of the same name) is changed

in the STB’s Installer Menu, the STB will update the value in the TV’s Installer Menu accordingly.

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STB-5500 Cabling Connections (Cont.)

STB-5500 Cabling Diagram

See also step 2 of procedure above.

STB-5500 Front Panel

a) Connect MPI/MTI

TELEVISION CONTROL to LG

Hospitality display panel MPI

port or to commercial non-LG

display panel MTI (DATA) port. *

b) Connect HDMI OUT

on STB to HDMI IN on

display panel. **

POWER

OUT

IN 1

OPTICAL

DIGITAL

AUDIO OUT

IN 2

AUDIO

LINE OUT

USB IN 2

USB IN 1

AV IN

IR IN

RS-232C

TELEVISION

CONTROL

MPI/MTI

TELEVISION

CONTROL

SERVICE

EXTERNAL

MPI CONTROL

STB-5500 Rear Panel

ANTENNA/

CABLE IN

a) Connect RS-232C TELEVISION CONTROL to LG Public Display or Commercial Monitor display panel DB9 RS-232 connector. *

LAN

c) & d) Complete STB Power and Antenna/Cable connections.

* Only one Television/Display Control connection should be used. The proper connection depends on the type of display panel to be controlled.

** The STB default conguration automatically sends Television/Display Control commands to switch the connected display panel to its HDMI1 input.

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This document describes how to set up the STB-5500 for Commercial Mode operation. STB-5500 functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the STB’s CPU or Protocol Translation Controller (PTC) or it resides externally from the STB (i.e., in a device from the solution provider). The STB-5500 is capable of Free-To-Guest (FTG) Mode operation via the STB CPU. Alternatively, the STB can be configured for Pass-through Mode (default). When in Pass-through Mode, the STB-5500 may also be controlled externally via its EXT MPI CONTROL port.

Commercial Mode Overview

PTC INSTALLER MENU

STB_5500 CPU

CTV

000 INSTALLER SEQ 000

UPN 000-000-000-000 SW 5331 7F60

PTC V#.##.### CPU V#.##.##.##

Pass-through Mode

This mode allows you to configure individual STBs for Pro:Centric and/or FTG Mode operation. This mode also allows external control via the EXT MPI CONTROL port on the STB jack panel. There are two methods for configuring individual STBs that are currently in Pass-through Mode: either using the EZ-Manager Wizard or the Custom Master STB Setup procedure.

EZ-Manager Wizard

When the STB is in a factory default state, the EZ-Manager Wizard provides automated and manual options for conguring essential items for Pro:Centric operation and also provides an option for using a USB

memory device to congure the STB. Use the Installer Remote to make

selections and complete each step. See “EZ-Manager Wizard” on pages 17 to 26 for detailed information.

Custom Master STB Setup

The Custom Master STB Setup procedure enables you to create a customized Master STB Setup for Pass-through Mode or FTG Mode configuration purposes. Use the Installer Remote to congure Installer Menu items as required for STB operation and set up STB features (Picture, Sound, Channels, etc.). See “Custom Master STB Setup” on pages 42 to 44 for detailed information.

Installer Menu

To create a Master STB Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required. If necessary, familiarize yourself with the Installer Menu and how to make and save changes. Refer to pages 31 to 41 for information on accessing the Installer Menu and for detailed descriptions of the Installer Menu items.

STB Setup Menus

On-screen setup menus control the features of the STB/display. Use the Installer Remote to access the STB setup menus, and set the STB/display features to the desired configuration for the end user.

Typical Installer Menu

STB Setup Menus (Quick Settings)

Picture

PICTURE

Sound

Aspect Ratio

16:9

Channels

General

Safety

Accessibility

STB Setup Menus (Advanced Settings)

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Commercial Mode Overview (Cont.)

Cloning

Cloning refers to the process of using a Master STB Setup to configure a Target STB. Both STBs must be identical models. The Master STB’s clonable setup menu features should be configured as part of the Master STB Setup. If there are features in the Master STB’s setup—channel icons or labels, digital font options, etc.—that are not set or that are set incorrectly, those features also will not be set or will be set incorrectly in the Target STBs. Refer to pages 45 to 51 for detailed information on cloning requirements and procedures.

External MPI Control

To control the STB using an external MPI control device, you must use the STB’s EXT MPI CONTROL port for communication purposes.

Note: The STB-5500 is not equipped with an MPI card slot.

FTG Mode

In this mode, the STB’s CPU is congured with an FTG Channel Map, and the CPU controls and restricts the tuning operation of the STB based on this FTG Channel Map. The FTG Channel Map enables the

decryption of each Pro:Idiom ® encrypted channel and also provides logical channel mapping of physical

RF channels (analog and digital), IP channels, and Aux inputs. In addition, depending on the types of channels included in the FTG Channel Map, FTG Mode provides the option to select either logical or physical tuning (see note below) during configuration.

Note: Logical channel mapping of physical RF channels eliminates dash tuning (for example, physical 19-3 can be mapped to logical channel 9). It also allows physical RF channels, IP channels, and Aux inputs to be listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that you include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0 through 137-0).

Note: Physical channel tuning is not available when IP channels are included in the FTG Channel Map.

FTG Mode Features

FTG Mode provides the following features:

• Logical or physical tuning of physical RF channels and Aux inputs.

• Logical tuning of IP channels.

• Mapping of RF channels with minor (program) numbers up to 999.

• FTG Channel Map of up to 600 channels.

• Start Channel set for RF, Aux input, or IP delivered content.

• Pro:Centric data delivery over RF or IP.

• STB Zoning and Wi-Fi Zoning options for location-specic conguration.

LG’s FTG File Manager PC software enables you to create an FTG Conguration (.tlx) le, which may be used to congure the CPU for FTG Mode. FTG File Manager utilities enable you to create/edit an FTG Channel Map and congure Installer Menu settings. You can also create a Clone (.tlx) le from a Master STB Setup that may be used to congure the CPU for FTG Mode.

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Page 13

Commercial Mode Overview (Cont.)

In this mode, the STB’s CPU must be congured with an FTG Channel Map and FTG Installer Menu settings using one of the following processes:

• Local: Congure an individual STB-5500 via its USB port using a USB memory device / “.tlx” le. The le

may be either a Clone le (see “Cloning Procedures” on pages 45 to 51) or an FTG Conguration le (see “FTG File Manager Utilities Overview” on pages 52 to 57).

• Remote: Congure all STB-5500s at the site using a Pro:Centric server head end device (Example:

PCS200S). Refer to the Pro:Centric Server Admin Client User Guide for further information.

While the STB is in FTG Mode:

• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items

will be read-only.

• Any FTG conguration changes must be made using a “.tlx” le (typically edited in the FTG File Manager).

The FTG File Manager’s FTG Channel Map Conguration and FTG Installer Menu Conguration Utilities enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as necessary. See information on local conguration in this document or refer to documentation for the server for information on remote management.

• If it becomes necessary to restore the STB to Pass-through Mode, there are several options that will

enable you to do so. See Reference section, “Restoring Factory Defaults on the STB(s),” for further information.

Pages 52 to 57 provide overviews of the utilities that comprise the FTG File Manager. Refer to the Free- To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager.

Remote Management in FTG Mode

When the STB is configured for FTG Mode, remote management of the FTG Channel Map and FTG Installer Menu settings is provided by a Pro:Centric server, via a Clone/Conguration (.tlx) file loaded on the Pro:Centric server Admin Client. See the Pro:Centric Server Admin Client User Guide for further information.

Determining the STB Operating Mode

To determine the operating mode of the STB, press MENU on the Installer Remote. The menu displayed depends on the operating mode. See examples below. If the Function Menu appears, the STB is in a mode (FTG, PPV, etc.) that does not allow the end user to change the fundamental STB setup. If the STB setup menus appear, the STB is in Pass-through Mode.

Aspect Ratio

ASPECT RATIO

Sound Out

Aspect Ratio

16:9

Audio Mode

General

Safety

Accessibility

Function Menu

Indicates the STB is not in Pass-through Mode . While the STB is in this mode, Installer Menu settings can be accessed as read-only.

STB Setup Menus

Shows that the STB is in Pass-through Mode .

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Pro:Centric Operation

Pro:Centric Interactive Menu Features

LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive channel guide, check the daily weather, and view hotel and surrounding amenities via custom billboards and points-of-interest maps.

Pro:Centric application features include:

• Portal and information screens/pages (including a “Welcome” page) that include branding logos.

• An optional customized user interface (custom “skins”).

• Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local attractions and businesses, restaurants, news, events, etc.

• An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.

• An interactive channel guide that provides a channel list with channel icons. An electronic program guide (EPG) is an optional feature that displays up to three days of programming information viewable by channel and time.

• Video spooling that enables the hotel to deliver a video le to guest TVs for promotion and information purposes.

The Pro:Centric server Admin Client web editor/content wizard is provided for customer conguration of

portal messages and billboards/maps.

Note: Customized content is typically dened by the service integrator and/or hotel administrators. LG does not provide hotel-specic content.

Pro:Centric Interactive Menu Navigation

An LG Pro:Centric-capable remote control provides access to both interactive menus and regular STB/ display features. Press PORTAL on the remote to access the interactive menus.

Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. The following are default interactive menus.

Channel Guide

Shows available TV networks and logical channels. When available, EPG data provides additional channel and program information.

Information

Typically displays information on hotel amenities, for example, restaurants, in-room dining, business centers, facilities, etc., as well as information on local weather and attractions.

Help

Provides help for navigating the interactive menus.

Watch TV

Removes the interactive menu from the screen and returns to the previously tuned TV channel.

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Pro:Centric Operation (Cont.)

Pro:Centric Setup

Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide. This document describes only those settings that must

be specied on the STB to enable Pro:Centric remote management and/or the Pro:Centric application.

• Remote management (E-Z Installation): The Pro:Centric server Admin Client provides remote management facilities for downloading software/firmware updates as well as facilities for downloading a Clone/Configuration (.tlx) file for FTG Mode configuration.

• Pro:Centric application: The application, which operates in conjunction with FTG and PPV Modes, comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric application settings are managed via the Pro:Centric server Admin Client.

The Pro:Centric server settings can be congured using one of the methods described below.

STB in Factory Default State

When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual

options for conguring the Pro:Centric server settings.

The EZ-Manager Wizard also provides a USB Conguration option that enables you to congure an STB for

FTG Mode using a Clone/Configuration (.tlx) le stored on a USB memory device. The “.tlx” le incorporates FTG Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL, which are used to set up the STB’s Pro:Centric feature.

Refer to “EZ-Manager Wizard” on pages 17 to 26 for further information on the EZ-Manager Wizard options.

Note: If Pro:Centric data delivery will be over IP and there is a Domain Name System (DNS) server at the site, you can create a “procentric.local” DNS entry for the Pro:Centric server that will enable automated

Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you will need to manually enter the Pro:Centric server IP address and port number during conguration.

STB in Pass-through Mode

If the STB is in Pass-through Mode, either:

• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values. See Installer Menu information on pages 31 to 41 for further details. Also, as necessary, refer to “Custom Master STB Setup” on pages 42 to 44 and/or cloning information on pages 45 to 51.

• Congure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You must use this option, in particular, if you wish to congure IP settings for the Pro:Centric server. See “Accessing the IP Environment Menu” on page 58 and “Pro:Centric Setup” on pages 62 to 64 for further information.

Note: When the STB is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu item 119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel Auto Search feature to set the DATA CHANNEL value. See item 119 description on page 40 for additional information.

STB in FTG Mode

If the STB is in FTG Mode, use the FTG File Manager software to update Installer Menu items #98 Pro:Centric and #119 Data Channel (along with their afliated elds). Then, transfer the FTG Installer Menu settings to the STB. Refer to the FTG Mode overview on pages 12 to 13 for further information on FTG Mode operation and conguration. Also, see note above regarding the option to use the STB’s Data Channel Auto Search feature to set the DATA CHANNEL value.

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Setting the Video Output Resolution

The first time you turn ON the STB/display panel, a Please Select Video Output Resolution menu will be displayed, and you will need to select the appropriate option—720p, 1080p, 1366 x 768, or 2160p—for the STB’s video output format. You cannot proceed with STB configuration until you make a selection.

Refer to documentation for the applicable display panel(s) to determine the appropriate setting. The selected resolution should be compatible with the display panel’s native video resolution. For example, 2160p requires a UHD display panel.

PLEASE SELECT VIDEO OUTPUT RESOLUTION

Note: After it is turned ON, the STB

720p

1080p

begins an initialization process, and it may take several minutes for the Please Select Video Output Resolution menu to be displayed.

1366 x 768

2160p

1. Use the Up/Down arrows on the Installer Remote to select the appropriate video output

resolution option, and then press OK.

The STB’s default video output resolution is 720p. If you select this option, the Please Select

Video Output Resolution menu will close and the EZ-Manager Wizard Welcome screen will be displayed (see pages 17 to 26 for information on the EZ-Manager Wizard). Proceed with Commercial Mode setup as required.

If you select one of the other three resolution options (1366 x 768 is selected/highlighted as the recommended resolution), a Changing Video Output Resolution message will be displayed, and the STB will reboot within a few seconds to change the resolution per your selection. Continue with step 2.

2. When the STB reboot is complete (it may take a few minutes), you will be prompted to conrm

the new video output resolution. Use the arrow keys on the Installer Remote to select YES in the

conrmation screen, and then press OK on the Installer Remote.

Note: If there is no user interaction within 10 seconds, or if you select “NO” in the conrmation

screen, the STB will reboot and revert to the default resolution. After this reboot is complete, the Please Select Video Output Resolution menu will be redisplayed.

Once you select and conrm the video output resolution, the EZ-Manager Wizard will be displayed. Proceed with Commercial Mode setup as required.

Note: If required at a later time, you can also change the video output resolution in the STB Installer Menu (item 105 VID OUT FORMAT) or via USB memory device / “.tlx” le. In either case, the STB will need to reboot (see item 105 description on page 39 for additional information).

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EZ-Manager Wizard

The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or manual) of conguring the essential Installer Menu items for Pro:Centric operation. The wizard is initiated once the video output resolution is set (see previous page) and subsequently each time the STB/display panel is turned ON, until one of its configuration methods has been completed or the wizard is exited. Use the Installer Remote to make selections and complete each wizard step.

While the EZ-Manager Wizard is intended primarily for Pro:Centric-related conguration, the wizard also offers Zoning as well as USB conguration options.

• STB-5500s support the STB Zoning and Wi-Fi Zoning features, both of which enable location-

specic settings (see Reference section, “Using the STB’s Zoning Features,” for further information).

The EZ-Manager Wizard enables you to set the STB Zone # and/or the Wi-Fi Zone # in the STB as

part of the conguration process.

• The EZ-Manager Wizard also enables you to access the STB Manager / USB download options as part of the conguration process, if desired, to perform USB conguration and/or update functions.

Caution: Do NOT unplug the STB power cord or remove the antenna cable or, if

applicable, the LAN cable during the conguration process, as doing so will interrupt the current step and may corrupt the conguration data.

Before You Begin

• If you plan to create a Master STB Setup using the procedure described on pages 42 to 44, be sure to exit the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom

setup procedure. See also “Initiate Conguration or Exit the EZ-Manager Wizard” on the following

page.

• If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be reactivated; however, this requires that you restore the STB to a factory default condition. See Reference section, “Restoring Factory Defaults on the STB(s),” for further information.

• Each wizard step is allotted a time frame after which the wizard proceeds without user interaction. If

the Pro:Centric server is congured on the system and if no location-specic settings are required

in the STB, for example, STB Zone, Wi-Fi Zone, Label, and/or Room Number settings, you can simply turn ON the STB/display, and once initiated, the wizard will proceed through each of the

conguration steps with no further user interaction.

• If any of the conguration steps fails, you will see a “Diagnostics” screen with an indication of the failure. You will then have the opportunity to reinitiate the conguration process from the previous

screen or exit the EZ-Manager Wizard.

• If you would like to enable the DIAL and/or SoftAP Media Share features or select pre-loaded/

Smart Launcher applications on an STB that will eventually be congured for FTG Mode, you will need to use the IP Environment Menu to do so before the STB is congured for FTG Mode. Refer

to “IP Environment Setup” on pages 58 to 65 for information on the IP Environment Menu. See also “Custom Master STB Setup” on pages 42 to 44.

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EZ-Manager Wizard (Cont.)

Initiate Conguration or Exit the EZ-Manager Wizard

The Welcome screen provides a brief introduction to the EZ-Manager Wizard.

WELCOME TO THE EZ-MANAGER WIZARD



Use the EZ-Manager Wizard to conﬁgure the STB for Pro:Centric operation or to conﬁgure the STB using a USB memory device.



If a Pro:Centric server will not be installed, you may select NO PRO:CENTRIC below to disable the Pro:Centric feature of this STB and exit the EZ-Manager Wizard.



If you simply wish to exit the EZ-Manager Wizard, select

Select NEXT to continue. This wizard will start automatically in 10 seconds.

NOPRO:CENTRIC

in the top right corner of the screen.

Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the

rst conguration step. Once the wizard has proceeded, it is not possible to return to the Welcome

screen; however, if you simply wish to exit the wizard, you can do so by selecting the

button from

the subsequent screen(s).

From the Welcome screen, you have the following options:

• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/ highlight NEXT, and then press OK. Then, continue to the “STB Conguration Options” section on the following page.

• To exit the wizard, but retain the use of the Pro:Centric remote management feature on this STB (i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys

on the Installer Remote to select/highlight the

button at the top right of the screen, and then

press OK. In the conrmation pop-up window, select EXIT, and then press OK once more on the Installer Remote.

• If you do not intend to install a Pro:Centric server on this system and you do not wish to use the

wizard’s Zoning or USB conguration options, exit the wizard as follows: Use the arrow keys on

the Installer Remote to select/highlight NO PRO:CENTRIC, and then press OK. This will disable the Pro:Centric feature of this STB (i.e., Installer Menu item 119 DATA CHANNEL will be set to

0) and exit the wizard. In the conrmation pop-up window, select EXIT, and then press OK once more on the Installer Remote.

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EZ-Manager Wizard (Cont.)

STB Conguration Options

From the STB Conguration Options screen, you can choose how to proceed with the conguration

of this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time).

Note: If you intend to use the Zoning feature(s) on the STB for location-specic conguration purposes, select the “Zones & Room Number” option from this screen

and assign the appropriate STB Zone # and/or the Wi-Fi Zone # in the STB BEFORE

you continue with additional conguration.

STB CONFIGURATION OPTIONS



To conﬁgure the STB for Pro:Centric operation, select NEXT.



To set the optional Zoning features, select ZONES & ROOM NUMBER.

ZONES & ROOM NUMBER



To conﬁgure the STB using a USB memory device, select USB CONFIGURATION.

USB CONFIGURATION

This wizard will continue automatically in 60 seconds.

Note: If there is no user action in this screen within one minute, the wizard will automatically

continue to the next conguration step.

Use the Up/Down arrow keys on the Installer Remote to navigate between options on this screen.

• To continue with Pro:Centric conguration, select NEXT (default) and press OK on the Installer Remote. See “Congure Pro:Centric Settings” on pages 21 to 25 for additional information.

• To set the Zoning feature(s) on the STB, select ZONES & ROOM NUMBER. See “Zones and Room Number Assignments” below for further information.

• To access the STB Manager / USB download options, select USB CONFIGURATION. See “USB Conguration” on pages 25 to 26 for further information.

Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to save any settings made by selecting SAVE & EXIT in the exit conrmation pop-up window. Or, you can exit the wizard without saving any settings by simply selecting EXIT in the conrmation pop-up window.

Zones and Room Number Assignments

You may complete one or more of the elds in the Zones, Label, and Room Number screen or leave them at their default settings (STB Zone and Wi-Fi Zone) or blank (Label and Room Number), as desired. However, if you intend to use either of the Zoning features—STB Zoning and/or Wi-Fi Zoning—on this STB, you MUST specify the appropriate values in the STB Zone and/or Wi-Fi Zone elds as described on the following page. See also Reference section, “Using the STB’s Zoning Features,” for further information.

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EZ-Manager Wizard (Cont.)EZ-Manager Wizard (Cont.)

Note: Zoning features are only applicable for STBs that will be congured using a “.tlx” le (local or

remote conguration).

ZONES, LABEL, AND ROOM NUMBER



Wi-Fi Zone

STB Zone

Label

Room Number

-----

If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone # (1-99) based on the Wi-Fi Zone in which this STB is installed.



If creating Zones for Installer Menu settings and/or Channel Mapping, select the appropriate STB Zone # (0-8) based on the Zone in which

this STB is installed. (See Commercial Mode Setup Guide for more information.)



Select a Label and/or input the Room Number, as required.



When done, select SAVE to continue.

BACK

SAVE

1. Complete the appropriate eld(s) as described below. Use the Left/Right arrow keys on the

Installer Remote to navigate between each of the elds.

• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be congured with a

particular access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security key) may be provided in a Clone/Conguration (.tlx) le.

To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone eld at the top left of the screen, and use

the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).

• STB Zone: Enables you to set an STB Zone # so that the STB can be congured with

Installer Menu and/or Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or Setup Menu settings may be provided in a Clone/Conguration (.tlx) le. If the STB is being congured for FTG Mode, the STB Zone # setting also allows the STB to omit channels that have been restricted in the FTG Channel Map.

To change the STB Zone from its default value (0), navigate to the STB Zone eld, and use the Left/Right arrow keys to specify the desired STB Zone # (1–8).

• Label: Allows you to select a North, South, East, or West text label for this STB. In the Label

eld, use the Left/Right arrow keys to select the applicable label.

• Room Number: Allows you to specify the number of the room—up to 16 characters—in which

the STB is located. To enter a room number, navigate to the Room Number eld and press

OK. You can then use the number keys on the Installer Remote to direct enter a room number, or you can use the arrow keys to select the appropriate alphanumeric character(s) from the pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

Note: The STB name (default: STB’s serial number) will be changed to the room number specied here. See “Media Share Setup” on pages 64 to 65 for further information on the STB name.

2. When you are ready to continue, use the arrow keys to select SAVE, and then press OK on the

Installer Remote to return to the STB Conguration Options screen. Then, proceed as required; i.e., select NEXT to congure Pro:Centric settings or select USB CONFIGURATION to use a USB memory device to complete the conguration.

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EZ-Manager Wizard (Cont.)

Congure Pro:Centric Settings

Once you select “NEXT” from the STB Conguration Options screen, the Searching for Pro:Centric Server screen is displayed.

Note: Select the “BACK” button, where available, to check previous settings, as necessary.

SEARCHING FOR PRO:CENTRIC SERVER...

This step automatically searches for the Pro:Centric server. If there is no Pro:Centric server installed, you do not need to continue with this procedure. In this case, you can either select PRO:CENTRIC below to enter the Pro:Centric server settings manually.

Status: Tuning channel 30 STB is now searching the pre-deﬁned channels for the data channel...

in the top right corner of the screen to exit or select MANUAL

BACK

MANUALPRO:CENTRIC

You have the following options:

• You can allow the EZ-Manager Wizard to proceed with a series of automated steps to congure the STB for Pro:Centric operation and then to look for the Pro:Centric application and maintenance

(E-Z Installation) les to download. In this case, the wizard uses a search algorithm to determine

the Data Channel and the Pro:Centric Application Mode to set in the STB.

Continue with the “Automated Pro:Centric Conguration” subsection below.

• If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need

to be congured in order for the STB to connect to the Pro:Centric server and/or if the Pro:Centric

server is not yet installed, you may expedite the setup process by entering this data manually.

Continue with the “Manual Pro:Centric Conguration” subsection on page 23.

Automated Pro:Centric Conguration

Note: If the server is not yet congured on the system, use the manual conguration option to congure the Pro:Centric operation. See also note below.

Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated

Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you must use the manual conguration option to congure the Pro:Centric IP operation.

Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the Processing the Pro:Centric Conguration screen, which shows the progress of the data downloads (see example on following page). Note that some steps may require a few minutes.

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(Continued on next page)

Page 22

EZ-Manager Wizard (Cont.)

(Continued from previous page)

If the process is successful, no further user interaction is required, though, in some instances, where the option (for example “NEXT”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process.

PROCESSING THE PRO:CENTRIC CONFIGUR...

Downloading the Pro:Centric application ﬁles takes a few minutes. Please wait...

Retrieving ﬁles from data channel 70

Application ﬁles In progress... Maintenance Files Synchronizing...

Warning - Do not remove AC power or the signal cables during these steps.

Note: If, after completing the search, the STB is unable to nd the Pro:Centric data channel (while

the Searching for Pro:Centric Server screen is on display), the wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the

conguration) or exit the wizard.

When the Pro:Centric Conguration is complete, an EZ-Manager Conguration Complete screen is

displayed (see example below), and after 10 seconds, the wizard exits, and the STB turns OFF.

EZ-MANAGER CONFIGURATION COMPLETE

STB will turn o in 10 second(s)

Installed Components

Pro:Centric Application GEM application downloaded Maintenance Files STB-5500_Conﬁg.tlx

REBOOT

Pro:Centric Application GEM application downloaded Maintenance Files LY970H_Conﬁg.tlx

TURNOFF

Installed Components

Note: With the EZ-Manager Conguration Complete screen on display, you can also manually turn off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press OK on the Installer Remote.

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Page 23

EZ-Manager Wizard (Cont.)

Manual Pro:Centric Conguration

1. With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on

the Installer Remote to select MANUAL PRO:CENTRIC at the bottom right of the screen, and then press OK.

In the Pro:Centric Manual Conguration screen (see examples below), you will be able to

congure the appropriate Pro:Centric settings in the STB. Use the Up/Down arrow keys on the Installer Remote to navigate between elds.

PRO:CENTRIC MANUAL CONFIGURATION

Pro:Centric Mode

Media Type

Data Channel

Signal Strength

Signal Quality

BACK

CONFIGURATION ONLY

data channel not found

PRO:CENTRIC MANUAL CONFIGURATION

Pro:Centric Mode

Media Type

Server Address

IP Address

IP Port

BACK

CONFIGURATION ONLY

IP server not found

IP Address

0 0 0

Pro:Centric Manual Configuration Screen with RF Media Fields

Note: By default, the Pro:Centric Manual

Conguration screen initially shows RF conguration elds.

Pro:Centric Manual Configuration Screen with IP Media Fields

2. In the Pro:Centric Mode eld, use the Left/Right arrow keys to select the appropriate Pro:Centric

Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY.

Note: For remote management only, select CONFIGURATION ONLY. The STB will search for E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.

3. Refer to the appropriate subsection below, depending on the Pro:Centric server conguration, to

complete the remaining elds.

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(Continued on next page)

Page 24

EZ-Manager Wizard (Cont.)

(Continued from previous page)

RF Conguration

a) In the Media Type eld, use the Left/Right arrow keys to select RF.

b) In the Data Channel eld, use the Left/Right arrow keys to select the RF channel number

that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 1 to 135. *

IP Conguration

a) In the Media Type eld, use the Left/Right arrow keys to select IP.

Note: When you select “IP” as the Media Type, the default RF Data Channel and Signal

Strength/Quality elds are replaced with Server Address, IP Address, and IP Port elds.

b) The Server Address eld provides the option to specify the domain name of the Pro:Centric

server instead of the server’s IP address. Use the Left/Right arrow keys to select the desired

option—IP Address or Domain Name—for dening the server.

c) Depending on your selection in the previous step, either:

• Enter the Pro:Centric server IP address in the IP Address eld. The IP address must match

the IPv4 multicast address that is set in the Pro:Centric server.

• Enter the Pro:Centric server domain name in the Domain Name eld. Note that in order

for the domain name to be resolved to an IP address, there must be a DNS entry for the domain name.

For each data entry eld: Use the arrow keys to select the eld and press OK. Then, you can either use the number keys on the Installer Remote to direct enter data values, or you can use the arrow keys to select the appropriate number(s)/alphanumeric character(s) from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

d) Enter the Pro:Centric server port number in the IP Port eld. The port number must match the

port number that is set in the Pro:Centric server.

4. Once all elds are completed as required, you have two options:

• To save the data entered and exit the wizard, use the arrow keys to select the

button at the

top right of the screen, and then press OK. In the subsequent pop-up conrmation window, select SAVE & EXIT, and then press OK once more. The Pro:Centric application and/or E-Z Installation data will be downloaded to the STB at a later time. This option is useful, in particular,

if the Pro:Centric server has not yet been congured.

• To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the

arrow keys to select SEARCH and press OK to verify the conguration data provided in step 3. When the data is veried, the “SEARCH” button becomes a “NEXT” button. Select NEXT and press OK to continue (see also note below).

Note: With RF conguration, Pro:Centric server data must be present on the RF channel

selected as the STB’s Data Channel in order for you to select “NEXT” (you will see a “data

channel found” message below the Signal Quality indicator). With IP conguration, Pro:Centric

server data must be present via the wired LAN cable connection in order for you to select

“NEXT” (you will see a “IP server found” message below the IP Port eld).

* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.

(Continued on next page)

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EZ-Manager Wizard (Cont.)

(Continued from previous page)

If you opt to initiate a real-time download in the last step, the EZ-Manager Wizard will proceed with the Pro:Centric application and/or E-Z Installation data downloads (see Processing the Pro:Centric

Conguration screen example on page 22). When the Pro:Centric conguration is complete, an EZ-Manager Conguration Complete screen (see example on page 22) is displayed, and after

10 seconds, the wizard exits, and the STB turns OFF.

USB Conguration

STB Manager / USB download options enable you to download conguration or software les individually from a USB memory device to the STB. You can also use the Ez Download utility

available from the menu to select multiple types of les to be downloaded at one time using one

process.

Each of the USB download functions requires that you have the appropriate le(s) loaded on a USB memory device. If you wish to perform a software update or download background image

les, the software update/image le(s) must be stored in a folder named “LG_DTV” in the root directory of the USB memory device. Clone/Conguration (.tlx) les should simply be stored in the

root directory of the USB device.

The procedure below assumes the desired le(s) is/are already loaded onto the USB device. For further information on the STB Manager / USB download options and le requirements, and/or for information on creating Clone/Conguration (.tlx) les, refer to the appropriate section(s) in this

document.

Before You Begin

• If you intend to use the Zoning feature(s) on this STB, make sure to assign the appropriate STB Zone # and/or Wi-Fi Zone # in the EZ-Manager’s Zones, Label, and Room Number screen

BEFORE continuing with USB Conguration. See “STB Conguration Options” on page 18 for

further information.

• Ensure the USB device to be used has been formatted with FAT format.

• When creating les to be downloaded, avoid using special characters (?, &, @, etc.) in lenames.

• Refer to “Ez Download Utility” on pages 27 to 30 for further information on the Ez Download utility.

• Refer to “Custom Master STB Setup” on pages 42 to 44 for information on creating a Clone (.tlx) file, and/or refer to “Creating an FTG Conguration File” on pages 52 to 53 for information on

creating a FTG Conguration (.tlx) le for FTG Mode conguration.

• See Reference section, “Downloading Background Images using a USB Memory Device,” for background image guidelines.

• See Reference section, “Updating STB Software using a USB Memory Device,” for further information on software updates.

USB Conguration via EZ-Manager Wizard

With either the STB Conguration Options or the Zones, Label, and Room Number screen on display, proceed as follows to congure the STB/display using the USB memory device.

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EZ-Manager Wizard (Cont.)

1. Insert the USB memory device with the appropriate le(s) into either of the STB’s USB ports.

2. Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press

OK.

You will be redirected to the STB Manager / USB download options.

STB MANAGER

Ez Download

Device Name

USB 1:

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Diagnostics

Select the ﬁle(s) to download, and then select UPDATE below.

Insert Background Image(s)

None

Update STB Software

STB_CPU_SW.epk

Update PTC Software

STB_PTC_SW.txt

Import Clone File

STB_IM.tlx

Image1

.jpg Image2.jpg Image3.jpg

Image4

.jpg Image5.jpg Image6.jpg

USBDEVICE

UPDATE

Note: You can select the

Image7

.jpg Image8.jpg Image9.jpg

button at the top right corner of the screen and press OK on the

Installer Remote at any time to return to the EZ-Manager Wizard.

Note: Ez Download is always selected by default when you initially access the STB Manager. Also note that Diagnostics is for service use only.

3. If more than one USB memory device is currently connected to the STB, be sure to select the

USB device that contains the le(s) you wish to use. If necessary, use the arrow keys on the

Installer Remote to select/highlight the USB DEVICE button at the top right of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices displayed at the top of the screen.

4. Select the appropriate option from the STB Manager, and initiate the desired download(s).

Update progress will be shown on the screen. Do NOT remove the USB device while updates are in progress. When the update process is complete, the STB will reboot. Upon restart, depending on the type of update(s) completed, either the EZ-Manager STB Configuration Options screen will be redisplayed (software and/or image updates only) or the STB will tune according to the Start Channel setting in the Installer Menu (STB configured with Clone/Configuration file).

Note: If the STB Configuration Options screen is redisplayed (software and/or image updates only), you can either proceed with configuration via the EZ-Manager Wizard or exit the EZ-Manager Wizard, as required.

Note: If you updated the STB configuration with a Clone/Configuration file that included a change to Installer Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be prompted to conrm the new video output resolution. See item 105 description on page 39 for further information.

5. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are

resident on the STB.

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Ez Download Utility

The Ez Download utility, available from the STB Manager, enables you to select multiple les at one time from the les loaded on a USB memory device. You may use this utility to download any

one or all of the following to an STB:

• One Clone or FTG Conguration (.tlx) le

• One STB (CPU) software update

• One PTC software update

• Up to 12 background images

Before You Begin

• Ensure the USB device has been formatted with FAT format.

• Software update and background image les must be stored in a folder named “LG_DTV” in the root directory of the USB memory device. Clone/Conguration (.tlx) les should simply be stored in the root directory of the USB device.

• If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, you can use

the wizard’s “USB Conguration” option to access the Ez Download utility (see “STB Conguration Options” and/or “USB Conguration” on pages 19 and 25, respectively, as necessary).

• If the STB is currently in Pass-through Mode and you intend to use the Zoning feature(s) on this STB for location-specic conguration purposes, make sure to assign the appropriate STB Zone # and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below.

• When creating les to be downloaded, avoid using special characters (?, &, @, etc.) in lenames.

• See Reference section, “Downloading Background Images using a USB Memory Device,” for background image guidelines.

• See Reference section, “Updating STB Software using a USB Memory Device,” for further information on software updates.

Caution: Do not unplug the STB power cord or remove the USB memory device during a data download, as doing so may cause the STB to malfunction or harm the USB device, respectively.

Accessing and Using the Ez Download Utility

1. If it is not ON already, turn ON the STB/display panel.

2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you

turn ON the STB/display:

• If the wizard is displayed, you can access the Ez Download utility via the wizard, as indicated above (see “Before You Begin”). However, to continue with this procedure and access the Ez Download utility from the STB menus, exit the EZ-Manager Wizard. Then, continue with step 3.

• If the wizard is not displayed, go directly to step 3.

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Page 28

Ez Download Utility (Cont.)

(Continued from previous page)

3. If the STB is currently in Pass-through Mode, you would like to transfer (import) a “.tlx” le to

the STB via the Ez Download utility, and you intend to use one or both of the STB’s Zoning feature(s), assign the appropriate STB Zone # and/or Wi-Fi Zone # in the STB at this time. See Reference section, “Using the STB’s Zoning Features,” for further information.

Note: In order for the proper location-specic STB Zone and/or Wi-Fi Zone prole

data to be applied, the Zone designation(s) must be assigned in the Target STB(s) BEFORE you continue with the Ez Download utility.

4. Insert the USB memory device with the appropriate le(s) into either of the STB’s USB ports.

5. To access the STB Manager from the STB menus:

• Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through Mode) or the Function Menu (STB is not in Pass-through Mode).

• If the Quick Settings Menu is displayed at the right of the screen (i.e., the STB is in Passthrough Mode), select the All Settings menu icon and press OK to access the advanced STB setup menus.

• Use the arrow navigation keys to select/highlight either the General menu icon from the STB setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times.

Note: Ez Download is always selected by default when you initially access the STB Manager. Also note that Diagnostics is for service use only.

STB MANAGER

Ez Download

USB 1:

Device Name

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Diagnostics

Select the ﬁle(s) to download, and then select UPDATE below.

Insert Background Image(s)

None

Update STB Software

STB_CPU_SW.epk

Update PTC Software

STB_PTC_SW.txt

Import Clone File

STB_IM.tlx

UPDATE

Image1

.jpg Image2.jpg Image3.jpg

Image4

.jpg Image5.jpg Image6.jpg

Image7

.jpg Image8.jpg Image9.jpg

6. If more than one USB memory device is currently connected to the STB, be sure to select the

USB device that contains the le(s) you wish to use. If necessary, use the arrow keys on the

USBDEVICE

(Continued on next page)

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Ez Download Utility (Cont.)

(Continued from previous page)

USB Device

USB 1: Device 1 USB 2: Device 2

7. If it is not currently selected, use the arrow keys to select Ez Download, and then press OK.

As illustrated in the example above, when Ez Download is selected, a list of les/le types is

displayed on the screen. Remember that Background Image, STB Software (CPU) and PTC Software les must be stored in the LG_DTV folder and the Clone/Conguration (.tlx) les must be stored in the root directory on the USB device.

Note: Press on the Installer Remote or select the

screen to exit the STB Manager (if accessed from the STB menus, you may also press EXIT on the Installer Remote to exit). If you accessed the STB Manager via the EZ-Manager Wizard,

you will be returned to the last screen on display before you selected the “USB Conguration”

option. If you accessed the STB Manager via the STB menus, you will be returned to program viewing.

8. To select a le:

• Use the arrow keys on the Installer Remote to select/highlight the appropriate le type eld,

and then press OK. A list of available les will be displayed to the right of the le type elds.

• Then, use the arrow keys to select the desired le.

Note: With the exception of background image les, the utility will only allow you to select one of each le type for downloading. For example, if there are two les in the Ez Download “Import Clone File” list, you can only select one or the other of those two les.

Note: The initial default value for each le type is “None.” After the Ez Download utility is run, a le is automatically created and stored on the USB device that was used. The le, which will have a “.dzm” le extension, maintains a history of the le(s) previously used with the Ez

Download utility. The next time(s) you use this USB device with the Ez Download utility, the le(s) selected for the last download will be pre-selected for the current download, thus facilitating the

process of conguring additional STB-5500s using the same USB device.

Note: The current STB software (CPU) or PTC software version is always displayed above the

listing of available STB software and PTC software les, respectively. Ensure the software version of the selected le is the correct version before applying the update to this STB.

9. If a Clone/Conguration (.tlx) le that includes an FTG Channel Map is selected, a Channel Tuning / Channel Banner Display eld will be displayed at the right of the screen. If the FTG

Channel Map comprises RF channels and Aux inputs only (the latter designated by 130-0 through 137-0), you can choose the format for the channel tuning/banner display. Use the arrow keys on the Installer Remote to select Logical tuning or Physical tuning. A checkmark will appear at the left of the selected option. Logical tuning is selected by default.

Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if

the selected “.tlx” le does not include an FTG Channel Map, the message, “No Channel Map in Clone le,” will be displayed at the right of the screen.

button in the top right corner of the

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Page 30

Ez Download Utility (Cont.)

(Continued from previous page)

10. When you are ready to continue, use the arrow keys on the Installer Remote to select UPDATE,

and then press OK.

Update progress will be shown in a new screen. Do NOT remove the USB device while updates are in progress. When the Ez Download process is complete, an overview of the

results will briey be displayed and then, the STB will reboot.

11. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are

resident on the STB.

Note: If you updated the STB configuration with a Clone/Conguration file, upon restart (and, if applicable, conrmation of new video output resolution—see note below), the STB tunes according to the Start Channel setting in the Installer Menu. If a Start Channel is specied, the STB will

tune to that channel, though in the case of FTG Mode conguration, a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map (depending on your selection in step 9, the channel banner will display either the Start Channel’s logical channel number or physical RF channel number). Otherwise, the STB will either return to the last channel tuned (STB in Pass-through Mode) or tune to the rst channel in the FTG Channel Map (STB in FTG Mode). In the latter case, remember that the channels in the FTG Channel Map are always arranged in logical order, regardless of your selection in step 9.

Note: If you updated the STB configuration with a Clone/Conguration file that included a change to Installer Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be prompted to conrm the new video output resolution. See item 105 description on page 39 for further information.

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Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit the Installer Menu on location; however, you should also refer to the Installer

Menu descriptions in this document if you are conguring the STB using an FTG Conguration (.tlx) le created using LG’s FTG File Manager software.

Refer to the table on pages 33 to 35 for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing.

Accessing the Installer Menu

1. Turn ON the STB/display panel.

If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, exit the wizard.

2. Using an Installer Remote, press MENU repeatedly until the on-screen display of the setup menus (if the STB is in Pass-through Mode) or the Function Menu (if the STB is not in Pass-through Mode) no longer toggles, and then press the STB Installer Menu entry sequence (e.g., 9-8-7-6) + EXIT to access the STB Installer Menu.

Note: The default Installer Menu entry sequence is “9876”; however, if Installer Menu item 000

INSTALLER SEQUENCE has been modied, the entry sequence may be one of three additional

options. See Installer Menu detailed descriptions for further information.

The Installer Menu opens with item 000 INSTALLER SEQ 000.

Installer Menu

PTC INSTALLER MENU

STB_5500 CPU

CTV

000 INSTALLER SEQ 000

UPN 000-000-000-000 SW 5331 7F60 PTC V#.##.### CPU V#.##.##.##

PTC Version

CPU Version

Typical Installer Menu

The menu header identies this as the

STB-5500 Installer Menu. In the Installer Menu footer, you can see the current software versions of the STB, as indicated.

Note: If the password (entry sequence) is not entered or registered correctly, you will see the message “ENTER STB PASSWORD 0000” at the top of the screen instead of the STB Installer Menu header. Once you re-enter the correct password (e.g., press 9-8-7-6 + EXIT), the STB Installer Menu will display.

Note: If an LG Hospitality TV (for example, LP645H, LT670H, etc.) is being used as the display panel (connected to MPI/MTI TELEVISION CONTROL on the STB) and you press the TV Installer Menu entry sequence + OK, you will access the TV’s Installer Menu instead of the STB’s Installer Menu. The TV’s Installer Menu is accessible as read-only.

Note: If the STB is not in Pass-through Mode, the Installer Menu is accessible as read-only. Also,

the STB Zone # will be indicated in the Installer Menu header under the conguration mode indicator

described on the following page.

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Installer Menu (Cont.)

As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to

indicate the STB’s current conguration mode. The table below lists all possible mode identiers

for the STB-5500.

Acronym Description

CPU-CTV Pass-through Mode with Channel Lineup in CPU

CPU-FTG FTG Mode via CPU

CPU-P:C Application Tuning Mode via CPU

MPI-EXT External MPI Control

PTC-CTV Pass-through Mode with Channel Map in PTC

Using the Installer Menu

Refer to the table starting on the next page for an overview of the available Installer Menu items, including their item numbers, functions, value ranges, and default values.

Installer Menu items not relevant to the STB are not present in the Installer Menu; therefore, some numbers are missing. For example, item 006 will not appear. In addition, items that are dependent on other Installer Menu item settings will not be initially accessible. For example, item 046 STRT AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0. See Installer Menu detailed descriptions for further information.

Navigation within the Installer Menu

Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items, or access an item directly by keying in the item number and then pressing MENU. For example, to access the SLEEP TIMER option, which is item 015, press 0-1-5 + MENU.

Changing Installer Menu Settings

To change an Installer Menu item value, use the Left/Right arrow keys on the Installer Remote, or enter a valid value directly. To save the new setting, press OK, or use the Up/Down arrow keys to navigate to a new Installer Menu item if you have additional items to edit. Note that invalid values will not be saved.

Exiting the Installer Menu and Activating Settings

After you have adjusted all required Installer Menu item settings, press OK once on the Installer Remote to save your changes; then, press OK again to exit the Installer Menu. Any changes you make will be stored in non-volatile memory.

Note: Each time you exit the Installer Menu in Pass-through Mode, all V-Chip (Parental Control) settings in the STB are reset to their default values; that is, the Lock System, if previously enabled from the Safety Menu, will now be disabled, and the individual Parental Control settings will be restored to default values.

Caution: Installer Menu settings may affect options available from the STB setup menus or the Function Menu.

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Installer Menu (Cont.)

Installer Menu Items 000 through 069

Item Function Value Range Default Value Brief Description of Function

000 INSTALLER SEQ 0 – 3 0 Leave default set to 0.

001 POWER MANAGE 0 – 7 0

002 AC ON 0 – 3 0

003 BAND/AFC 0 – 3 1 Selects Tuning Band: 0=Broadcast, 1=CATV, 2=HRC, 3=IRC

004 STRT CHANNEL 0 – 127, 253, 255 255

005 CHAN LOCK 0 / 1 0 If set to 1, cannot tune from current channel.

007 STRT VOLUME 0 – 63, 255 255

008 MIN VOLUME 0 – 63 0 Sets minimum allowable volume setting.

009 MAX VOLUME 0 – 63 63 Sets maximum allowable volume setting.

010 MUTE DISABLE 0 / 1 0 Set to 1 to disable Mute Function.

011 KEY DEFEAT 0 / 1 0

015 SLEEP TIMER 0 / 1 1 Set to 1 to enable Sleep Timer.

016 EN. TIMER 0 / 1 0 Set to 1 to enable On/Off Timers.

017 ALARM 0 / 1 1 Set to 1 to enable Alarm.

020 FEATURE LEVEL 0, 16 – 24 0 Determines an additional IR code scheme to which the STB will respond.

021 V-CHIP 0 / 1 1 Set to 1 to enable V-Chip (Parental Control) functions.

022 MAX BLK HRS 0 – 99 12 Sets number of V-Chip blocking hours.

023 CAPTION LOCK 0 / 1 0 Set to 1 to retain caption setting set before STB/display panel turned OFF.

028 CH. OVERIDE 0 / 1 1

029 OLD OCV 0 / 1 0 Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x.

030 ACK MASK 0 / 1 0 If set to 1, enables ACK feature of MPI.

031 POLL RATE 20 – 169 94 Selects poll rate for MPI.

032 TIMING PULSE 186 – 227 207 Sets baud rate for MPI.

035 HDMI1 ENABLE 0 – 2 1

039 REAR AUX EN. 0 / 1 1 Set to 1 to enable display panel AV input jack.

041 SIMPLINK EN 0 / 1 0 Determines the status of the SIMPLINK feature. (See detailed descriptions.)

042 AUTO INPUTS 0 – 255 0

046 STRT AUX SRCE 1, 3, 5, 7, 255 255 Sets the starting Aux source (if item 004 STRT CHANNEL is set to 0).

047 AUX STATUS 0 / 1 0

049 DIS. AUDIO M. 0 – 9 0

053 DIS. CH-TIME 0 / 1 0 Set to 1 to disable the STB’s native Channel-Time display.

069 EN. CH-T COL. 0 / 1 1 Set to 1 to enable custom color for MPI display characters.

Selects the number of hours of inactivity allowed before the STB automatically

turns itself OFF. Set to 0 to disable Power Management.

Set to 1 to enable STB/display panel to turn ON when AC power is applied. Set to

2 or 3 to enable Instant ON when AC power is applied. (See detailed descriptions.)

Channel tuned when STB/display panel is turned ON. (Set to 255 to tune to

channel tuned before STB/display turned OFF.)

Volume level when STB/display panel is turned ON. (Set to 255 to use

volume level before STB/display turned OFF.)

If set to 1, menu navigation buttons/functions on LG Hospitality and commercial

non-LG display panels are not functional/available. N/A for LG Public Displays or

LG Commercial Monitors.

If set to 0, users can only tune to channels that are included in the PTC

Channel Map. (See detailed descriptions.)

Set to 0 to disable HDMI 1. Set to 1 (DTV Mode) or 2 (PC Mode), as

applicable, to enable HDMI 1.

Determines the Aux inputs for which auto-sensing is enabled. (See detailed

descriptions.)

Set to 1 for MPI Aux source to be reported as a channel number instead of

Channel 0.

Determines the availability of the Sound Out (Audio) Menu in the STB menus, as

well as the default Audio Mode when STB is turned ON. (See detailed descriptions.)

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Installer Menu (Cont.)

Installer Menu Items 070 through 116

Item Function Value Range Default Value Brief Description of Function

070 FOR. CH-TIME 0 – 7 2 Chooses custom foreground color for MPI display characters.

071 BCK. CH-TIME 0 – 7 2 Chooses custom background color for MPI display characters.

073 CH NOT AVBLE 0 / 1 0

075 REVERT CH 0 / 1 0 If set to 1 and loss of MPI communication occurs, STB tunes to Start Channel.

078 UPN MSB 0 – 255 0 User programmable number, most significant byte.

079 UPN MSB-1 0 – 255 0 User programmable number, most significant byte - 1.

080 UPN MSB-2 0 – 255 0 User programmable number, most significant byte - 2.

081 UPN LSB 0 – 255 0 User programmable number, least significant byte.

082 CHKSM ERROR 0 / 1 1 Enforces rigid MPI checksum.

083 HANDSHK TIME 0 – 5 5 Relaxes MPI timing to be compatible with PC-based Windows-controlled systems.

084 PERMANENT BLK 0 / 1 0 Removes block hours setting for Parental Control and makes block permanent.

086 V. MUTE TIME 0 – 50 0 Use to extend the normal video mute time during channel change.

088 EN NOISE MUTE 0 / 1 1 (Analog channels only) If set to 1, audio is muted if no signal is present.

090 KEY LOCK 0 / 1 1

091 HDMI2 ENABLE 0 – 2 1

092 HDMI3 ENABLE * 0 – 2 1

094 SAP MENU EN 0 / 1 1 Set to 1 to enable SAP feature in Function Menu.

096 DEF. ASP. RATIO 0 – 4 2 Sets default aspect ratio at power up. See detailed descriptions and item 106.

097 AUDIO OUTPUT 0, 9, 10

098 PRO:CENTRIC 0 ~ 3

100 VIDEO INTERFAC 3 – 5 3 Selects HDMI connection for display panel: 3 = HDMI1, 4 = HDMI2, 5 = HDMI3

101 IR FEEDBACK 0 / 2 0 Set to 2 to disable the STB’s MMR feature.

102 ATSC BAND 0 ~ 4 4 Selects ATSC band.

103 ATSC TUNE MODE 0 / 1 1 Set to 1 (default) for Physical Channel scan. Set to 0 for Virtual Channel scan.

104 START MINOR CH 0 – 255 0 Selects Minor Start Channel. Set to 0 for NTSC.

105 VID OUT FORMAT 1, 4, 5, 6 1 Sets format for video output: 1 = 720p, 4 = 1080p, 5 = 1366 x 768, 6 = 2160p

106 ASP RATIO LOCK 0 / 1 0

107 BANNER SELECT 0 / 1 1 Selects the type of banner to display during channel change.

108 PANEL COM 0 – 3 2 Sets display panel baud rate: 0 = 1200, 1 = 2400, 2 = 9600, 3 = 115200

109 PANEL HNDSHAKE 0 / 1 1 Set to 1 to enable handshaking.

110 PANEL DELAY 0 – 15 8 Sets the display panel communication delay time.

111 PANEL VOL PRE 0 – 100 100 Determines a preset fixed volume level to set in the display panel.

113 PANEL TYPE 0 – 4 4 Sets display panel communication command set. (See detailed descriptions.)

116 VIDEO MUTE EN 0 / 1 0

* HDMI 3 port on expansion interface connector.

If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT

AVAILABLE” message is displayed if user attempts to direct tune a channel that

is not included in the channel lineup.

If set to 1, all LG Hospitality and commercial non-LG display panel button

functions are locked. N/A for LG Public Displays or LG Commercial Monitors.

Set to 0 to disable HDMI 2. Set to 1 (DTV Mode) or 2 (PC Mode), as

applicable, to enable HDMI 2.

Set to 0 to disable HDMI 3. Set to 1 (DTV Mode) or 2 (PC Mode), as

applicable, to enable HDMI 3.

Set as required in accordance with external audio equipment connected to the

STB. (See detailed descriptions.)

Set to 0 to disable Pro:Centric operation. Set to 1 for Flash Mode. Set to 2 for

GEM (Java Application) Mode. Set to 3 for HTML Mode.

To retain set aspect ratio on power cycle, set to 1. Set to 0 for default ratio on

power cycle.

(Analog channels only) If set to 1, video mutes (blank screen) when no

signal is present.

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Installer Menu Items 117 through 122

Item Function Value Range Default Value Brief Description of Function

117 FACT DEFAULT 0 / 1 0 Set to 1 to restore the factory default settings of all Installer Menu items.

119 DATA CHANNEL

121 UPDATE TIME HR 0 – 23, 128 128

122 UPDATE TIME MN 0 – 59, 255 0 Sets the minute for Wake For Update. (See detailed descriptions.)

0 – 135, 253,

255

Detailed Descriptions of Installer Menu Items

Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by

the Pro:Centric server as its data channel. Set to 255 to use Auto Search to

find the Pro:Centric RF channel. (See detailed descriptions.)

Sets the Wake For Update hour. The value “128” is displayed as “OFF.” Directly

entering 128 turns the Wake For Update feature OFF.

000 - INSTALLER SEQUENCE

Species entry sequence to the Installer Menu.

0 = 9876 1 = 4321 2 = 1478 3 = 3698

001 - POWER MANAGE (Power Management)

Energy saving feature. Determines the number of hours, in the range 1 to 7, of inactivity allowed, either at the display control panel or from the remote, before the STB automatically turns itself OFF. If set to 0, Power Management is disabled.

002 - AC ON (AC Power Switchable)

Set to 0 (default) for standard STB/display turn ON/OFF operation.

If set to 1, this allows the STB/display panel to turn ON when AC power is applied. Pressing the POWER button is not necessary. This is desirable if the STB is plugged into a switched AC outlet. Though note that if the Pro:Centric application is loaded (i.e., item 98 PRO:CENTRIC is not set to 0), the STB will reboot and initiate an update event once every 24 hours. During the update event, the STB checks for and downloads any available updates from the Pro:Centric server (item 119 DATA CHANNEL set from 1 to 135 or

253). The time at which this event occurs depends on the setting of

item 121 UPDATE TIME HR. See item 119 and 121 descriptions for further information. Once the update cycle is complete, the STB completes the reboot and resumes its ON state.

Note: If set to 1, the STB does not respond to ON/OFF commands from the remote, and the SLEEP TIMER is also nonfunctional.

Set to 2 or 3 to enable the Instant ON feature (see additional information below).

The Instant ON feature allows the STB to turn ON when AC power is applied, while the display panel remains OFF. The STB retains its ON status, and the POWER button only toggles the display On and Off.

• If this item is set to 2, the STB will reboot and, if applicable (i.e.,

item 119 set from 1 to 135 or 253), check for and download any available updates from the Pro:Centric server each time the display panel is turned OFF. This setting is not recommended if

the STB will be congured with a resident application.

• If this item is set to 3, the STB will not reboot to check for and

download updates each time the display panel is turned OFF,

with the following exception: the rst time the display is turned

OFF after this item is set to 3, the STB will reboot and initiate an update event (Data Channel Auto Search and/or check for and download of updates—see also paragraph below). This setting

is recommended if the STB will be congured with a resident

application. In this mode, the standard check for and download

of updates is under application control. Refer to your site-specic documentation for further information on conguring the STB with

a resident application.

When this item is set to 2 or 3, the STB also will reboot and initiate an update event once every 24 hours. During the update event, the STB, as applicable, performs a Data Channel Auto Search (item 119 set to 255) and/or checks for and downloads any available updates from the Pro:Centric server (item 119 set from 1 to 135 or

253). The time at which this event occurs depends on the setting of item 121. See item 119 and 121 descriptions for further information. Once the update cycle is complete, the STB completes the reboot and resumes its ON state with the display panel OFF.

003 - BAND/AFC (Band/Automatic Frequency Control)

There are four possible settings for this option:

0 = Broadcast 1 = CATV (default) 2 = HRC 3 = IRC

If some channels were not found by Auto Tuning (Channel Search), select the appropriate Band setting here, and add the channels using the Channel Edit option in the Channel Menu.

004 - STRT CHANNEL (Start Channel) If active, this function allows you to determine the initial Major Start Channel number when the STB/display panel is turned ON. This feature is useful for an in-house information channel, since the STB/display would always select that channel when it is turned ON. If set to 255, the last channel tuned before the STB/ display was turned OFF will be the channel tuned when the STB/ display is turned ON again.

Note: For a digital Start Channel, always remember to set item 104 to the Minor Start Channel number.

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Installer Menu (Cont.)

0 = Aux 127 = Map to Major CH 4 1 – 125 = Major Ch. # 253 = IP Start Channel 126 = Map to Major CH 3 255 = Last Channel

Note: 126 and 127 are mapped only in SONIFI PPV Mode.

Note: If setting this item to 0 (Aux), make sure to also set item 046

STRT AUX SRCE to the appropriate value.

Note: The IP Start Channel shown above can only be set in the

FTG File Manager, which is used to congure STB CPUs for FTG

Mode. The same applies for the additional Major Channel number range of 128 – 135 in Physical tuning and 128 – 999 in Virtual tuning mode. This means that these values, if set, will only be visible in the read-only Installer Menu when the STB is in FTG Mode. The read-only display also will show additional information about the channel, for example, the IP address and port number, etc.

005 - CHAN LOCK (Channel Lock)

Channel Lock is ideal if the system must always be on the same channel. Changing channels with the Channel Up/Down or keypad numbers is impossible. Channel Lock is inactive if set to 0 (default).

Generally, this feature is used in connection with item 004 STRT CHANNEL where the Start Channel may, for example, be set to 3 or 4. If the Start Channel is 3, then the STB will remain locked on channel 3.

NOTE: For items 007, 008, and 009 For legacy reasons, the scale used is 0 – 63. The PTC software will translate this to the 0 – 100 scale used by the STB.

To translate an STB volume level to the Installer Menu value, use the following formula:

Installer Value = STB Value x 63 100

Enter only the whole number (disregard fractions).

009 - MAX VOLUME (Maximum Volume)

This function determines the maximum volume level allowable with the Volume (VOL) Up/Down control. In this way, for example, someone cannot set the volume level high enough to disturb others. The value range is 0 to 63, with 63 as the default, which gives the user the full range of volume control, if item 008 MIN VOLUME is set to 0. It is recommended to set the same value on every STB.

Note: The maximum volume level cannot have a value setting lower than the minimum volume level (described above).

010 - MUTE DISABLE

Enables or disables sound mute function. If set to 1, sound cannot be muted. If set to 0, sound can be muted.

011 - KEY DEFEAT

Applicable for LG Hospitality and commercial non-LG display panels only. If set to 1, Key Defeat is enabled, which means that end users cannot access or navigate within the STB’s on-screen menu(s) from the display panel; i.e., menu navigation buttons will not function. Set to 0 to disable Key Defeat. Note that all IR features remain functional regardless of this setting; users can always access the STB’s menus by pressing MENU on the remote.

Note: This feature does not apply to LG Public Displays or LG Commercial Monitors since the STB will always disable those displays’ panel buttons and the processing of IR.

015 - SLEEP TIMER

If set to 1, the Sleep Timer feature may be used. If set to 0, the Sleep Timer is not available.

016 - EN. TIMER (Enable On/Off Timers) If set to 1, the Timer function is available to the end user and enabled continuously. Set to 0 to disable On/Off timers.

Note: The STB clock must be set in order for timers to be used.

007 - STRT VOLUME (Start Volume)

This function allows the Installer to determine the initial volume level setting when the STB/display panel is turned ON. This feature is useful for an in-house information channel, since the STB/display will always select that volume level when it is turned ON. The range of values is 0 to 63, 255. If set to 255, the last volume level before the STB/display was turned OFF will be the current volume level when the STB/display is turned ON again.

008 - MIN VOLUME (Minimum Volume)

This function determines the minimum volume level allowable with the Volume (VOL) Up/Down control. In this way, for example, someone cannot set the volume too low to hear. The value range is from 0 to 63. The factory default is 0, which provides the full range of volume control, if item 009 MAX VOLUME is set to 63. It is recommended to set the same value on every STB.

Note: The minimum volume level cannot have a value setting higher than the maximum volume level (described below).

017 - ALARM Gives the installer the option of making the Alarm function available to the end user. If set to 1, the Alarm function is available to the end user. Set to 0 to disable the Alarm function.

Note: The STB clock must be set before the Alarm function will work.

020 - FEATURE LEVEL

Determines an additional IR code scheme to which the STB will respond, allowing for the use of unique IR codes based on “bed number” in a multi-STB/display single room installation. First determine the IR mode; then select the bed number.

Values IR Mode Bed #

0 Disabled N/A

16 – 24 Multi-code Remote 1 – 9

Note: The STB-dedicated Installer Remote is required for use of this feature. For further information, see Reference section, “STB Installer Remote.”

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Installer Menu (Cont.)

021 - V-CHIP (Parental Control)

Set to 1 to activate V-Chip (Parental Control) and have it available to the end user to lter and control or otherwise restrict programming content that can appear. Set to 0 to turn the V-Chip feature Off (not available to user); no programming restrictions can be set.

022 - MAX BLK HRS (Maximum Block Hours)

Sets hours from 0 to 99 for the maximum V-Chip (Parental Control) block hours. Default setting is for 12 blocking hours.

Note: This item is not available in the Installer Menu when item 021 V-CHIP is set to 0 or when item 084 PERMANENT BLK is set to 1.

023 - CAPTION LOCK

If set to 0, captions are OFF when the STB/display panel is turned

ON. Set to 1 to use the caption setting congured before the STB/

display was turned OFF when the STB/display is turned ON.

028 - CH. OVERIDE (Channel Override)

This item either allows or restricts tuning of channels that are NOT in the PTC Channel Map. If set to 1, end users can tune channels that are not in the PTC Channel Map by direct keypad entry. If set to 0, users are restricted to only the channels that are in the PTC Channel Map. In the case of CPU-CTV Mode, there are no channels in the PTC Channel Map; therefore, direct keypad entry is not available. Also, when this item is set to 0, the PTC Channel Map (PTC-CTV Mode)/CPU channel lineup (CPU-CTV Mode) is locked, and user access to channel settings in the STB setup menus is restricted.

Note: This item is not applicable when the STB is in FTG Mode.

029 - OLD OCV (On Command Video™)

Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy OCV) to direct tune Aux inputs. See also Reference section, “STB

Aux Input Conguration.”

030 - ACK MASK

MPI Communication Parameter. When set to 1, enables ACK feature of MPI.

031 - POLL RATE MPI Communication Parameter. Selects poll rate for MPI. Step size of 16 ms. Changing from default may affect communication via MPI.

032 - TIMING PULSE MPI Communication Parameter. Sets baud rate for MPI. Step size of 4.3 uS. Changing from default may affect communication via MPI.

035 - HDMI1 ENABLE

Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI 1 input.

039 - REAR AUX EN. (Rear Aux Enable) Set to 1 to enable display panel rear Aux (AV) input. Set to 0 to disable display panel rear Aux (AV) input.

041 - SIMPLINK EN

Set to 0 to disable the SIMPLINK feature. Set to 1 to enable SIMPLINK functionality (does not enable remote control access to the SIMPLINK Menu).

Note: When both this item and item 042 AUTO INPUTS are enabled in the Installer Menu, HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.

042 - AUTO INPUTS

Determines the Aux inputs for which auto-sensing is enabled. Set to 0 to disable auto-sensing for all available inputs. Set to 255 to enable auto-sensing for all available inputs. For information on options for individual input settings, see Reference section, “Auto Input(s) Sensing Feature.”

Note: In order for auto-sensing to be enabled for an input, that input must also be enabled in the Installer Menu. For example, to enable auto-sensing for HDMI 1, item 035 HDMI1 ENABLE must also be set to 1 or 2. Also, see note above regarding STB operation when both this item and item 041 SIMPLINK EN are enabled.

046 - STRT AUX SRCE (Start Aux Source) Sets the starting Aux source. When turned ON, the STB/display panel will tune to starting Aux source if item 004 STRT CHANNEL is set to 0.

1 = AV 3 = HDMI 1 5 = HDMI 2 7 = HDMI 3 255 = Last Aux

Note: Above is applicable only if all Aux sources are enabled. Note: This item is not available in the Installer Menu unless item

004 STRT CHANNEL is set to 0.

047 - AUX STATUS Set to 1 for MPI Aux source to be reported as a channel number

instead of channel 0. Set to 0 to disable Aux identication change.

Controls MPI status channel response for Aux inputs.

049 - DIS. AUDIO M. (Disable Audio Menu) Determines the availability of the Sound Out (Audio) Menu in the STB menus. Also determines the default Audio Mode when STB is turned ON. See the table below and set as required.

Note: If a SIMPLINK-enabled device is connected to the STB and item 041 SIMPLINK EN is set to 1 (enabled), the SIMPLINK device Audio Mode will have priority over the setting of this item when the STB/display is turned ON.

Note: When this item is set to 6 or 7, the Bluetooth Sound Sync Media Share feature is not available. If Bluetooth Sound Sync is currently enabled in the IP Environment / Media Share Menu, it will be disabled.

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Installer Menu (Cont.)

Value

0 (default) Enabled Display Speaker

1 Disabled Display Speaker

2 Enabled External Speaker (Optical*/HDMI ARC*)

3 Disabled External Speaker (Optical*/HDMI ARC*)

4 Enabled LG Sound Sync (Optical*)

5 Disabled LG Sound Sync (Optical*)

6 Enabled LG Sound Sync (Wireless*/BT*)

7 Disabled LG Sound Sync (Wireless*/BT*)

8 Enabled Display Speaker + Audio Out (Optical *)

9 Disabled Display Speaker + Audio Out (Optical*)

* Connect to/via STB.

Sound Out Menu Status

Default Audio Mode at STB Turn ON

053 - DIS. CH-TIME (Disable Channel-Time Display)

Set to 1 to disable the STB’s native Channel-Time display, when a custom channel label/channel information will be provided by the MPI command. Set to 0 to enable the STB’s native Channel-Time display.

069 - EN. CH-T COL. (Enable Display Characters Custom Color) Set to 1 to enable custom color for MPI display characters. Set to 0 to disable custom color for MPI display characters.

075 - REVERT CH (Revert to Start Channel) If set to 1 and loss of MPI communication occurs, the STB

automatically tunes to the specied Start Channel.

Note: This item is not available in the Installer Menu when item 004 STRT CHANNEL is set to 255.

078 - UPN MSB (UPN Most Signicant Byte)

User programmable number, most signicant byte readable by

MPI command. Note: Not linked to serial number.

079 - UPN MSB-1 (UPN Most Signicant Byte-1)

User programmable number, most signicant byte-1 readable by

MPI command. Note: Not linked to serial number.

080 - UPN MSB-2 (UPN Most Signicant Byte-2)

User programmable number, most signicant byte-2 readable by

MPI command. Note: Not linked to serial number.

081 - UPN LSB (UPN Least Signicant Byte)

User programmable number, least signicant byte readable by

MPI command. Note: Not linked to serial number.

082 - CHKSM ERROR (Checksum Error) Enforces rigid MPI checksum validation. Set to 1 for validation. Set to 0 to disable (does not check checksum on MPI async port). SPI is always checked.

070 - FOR. CH-TIME (Display Characters Foreground Color)

Set the foreground color for MPI display characters according to the following color chart:

0 = Black 2 = Green 4 = Red 6 = Yellow 1 = Blue 3 = Cyan 5 = Violet 7 = White

If the foreground and background colors for the display characters are the same, the background will be transparent.

Note: This item and item 071 BCK. CH-TIME also apply to the “Channel Not Available” message if item 073 CH NOT AVBLE is set to 1 (enabled).

Note: Items 070 FOR. CH-TIME and 071 BCK. CH-TIME are only available in the Installer Menu when item 069 EN. CH-T COL. is set to 1.

071 - BCK. CH-TIME (Display Characters Background Color)

See description for item 070 FOR. CH-TIME above. The color chart is the same for both items.

073 - CH NOT AVBLE (Channel Not Available)

If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT AVAILABLE” message is displayed when a user attempts to direct tune a channel that is not included in the channel lineup.

Note: This item is not available in the Installer Menu when item 028 CH. OVERIDE is set to 1.

Note: This item is only applicable when the STB is in PTC-CTV Mode.

083 - HANDSHK TIME (Handshake Time) Adds an additional delay to the handshake time which is 64 msec, thus relaxing MPI timing requirements to be compatible with PCbased Windows controlled systems. Range is 0 - 5.

(Timeout = 25.5MS + [25.5 MS* Handshake time].)

084 - PERMANENT BLK (Permanent Block) Allows Lock (Parental Control) blocking schemes to be permanent by disabling the blocking hours function. Set to 1 to install Parental

Control restrictions permanently. Set to 0 for user-specied hours

control of blocking schemes.

Note: This item is not available in the Installer Menu when item 021 V-CHIP is set to 0.

086 - V. MUTE TIME (Video Mute Time) Use to extend the normal video mute time during channel change. For example, you may wish to extend the normal video mute time to prevent the display of encrypted video (i.e., from a Pro:Idiom encrypted channel) that has not yet been decrypted. When set to 0, the normal video mute time is not extended. Set from 1 to 50 to increase the normal video mute time in 100 ms step increments up to a maximum of 5 seconds (e.g., the value of 25 represents 2.5 seconds, or 25 x 100 ms = 2.5 seconds).

088 - EN NOISE MUTE (Enable Noise Mute) Applicable for analog channels only. If set to 1, audio mutes if no signal is present.

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Installer Menu (Cont.)

090 - KEY LOCK

Applicable for LG Hospitality and commercial non-LG display panels only. If set to 1 (default), Key Lock is enabled, which means that all display panel button functions will be locked, i.e., non-functional. Set to 0 to disable Key Lock.

Note: This feature does not apply to LG Public Displays or LG Commercial Monitors since the STB will always disable panel buttons and the processing of IR on those displays.

091 - HDMI2 ENABLE

Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI 2 input.

092 - HDMI3 ENABLE *

Set to 1 to enable HDMI 3 input in DTV Mode. Set to 2 to enable HDMI 3 input in PC Mode. Set to 0 to disable display panel HDMI 3 input.

094 - SAP MENU EN (2nd Audio Program)

Set to 1 to enable the SAP feature in the Function Menu, when the Function Menu is available (i.e., STB is not in Pass-through Mode). Set to 0 to disable the SAP feature in the Function Menu, when the Function Menu is available.

096 - DEF. ASP. RATIO (Default Aspect Ratio)

Selects default aspect ratio at power up:

0 = Set By Program 2 = 16:9 (default) 4 = Zoom 1 = 4:3 3 = Just Scan

Note: This item is not available in the Installer Menu unless item 106 ASP RATIO LOCK is set to 0.

097 - AUDIO OUTPUT

Determines availability of the analog audio output to be used by external audio equipment connected to the Audio Line Out jack on the STB. Set to 0 to disable audio output. Set to 9 (default) to enable xed line level (typically 400 mVrms ± 100 mVrms @10KΩ) output. Set to 10 to enable volume control of audio output. See also Reference section, “External Audio Line Out Specifications.”

098 - PRO:CENTRIC

Selects the Pro:Centric Application Mode. Set to 0 (default) to disable the Pro:Centric application. Set to 1 for Flash Mode. Set to 2 for GEM (Java Application) Mode. Set to 3 for HTML Mode.

In order to retrieve the Pro:Centric application, when enabled (for Flash, GEM, or HTML Mode), the STB must be turned OFF/ON two times. Once you exit the Installer Menu, turn OFF the STB/display panel for at least one minute. When you turn the STB/display back ON, the STB will start the appropriate library based on the setting of this item.

Wait until TV programming appears on the display, and then turn the STB/display back OFF, this time for a few minutes, to initiate the application download. When you turn the STB/display back ON, press the PORTAL key on the Installer Remote, and verify that the Pro:Centric application appears on the display.

Note: This item is not available in the Installer Menu when item 119 DATA CHANNEL is set to 0.

100 - VIDEO INTERFAC Selects the HDMI port on the display panel to be used for HDMI input from the STB. Set to 3 for HDMI 1 (default). Set to 4 for HDMI 2. Set to 5 for HDMI 3.

If you change the value of this item, make sure to reconnect the HDMI cable from the STB to the appropriate HDMI port on the display panel once you have exited the Installer Menu.

101 - IR FEEDBACK

If set to 0, the STB’s MMR (Magic Motion Remote) feature is enabled (default), and a compatible LG MMR (not supplied) may be used with the STB. If set to 2, the MMR feature is disabled.

102 - ATSC BAND Sets up STB to receive different types of incoming signals.

0 = Broadcast 1 = CATV 2 = HRC 3 = IRC 4 = Same as NTSC

103 - ATSC TUNE MODE

Sets ATSC tuning mode. Default set to 1 for Physical Channel scan. Set to 0 for Virtual Channel scan.

104 - START MINOR CHANNEL

Sets Minor Start Channel number at power up. 0 = NTSC. If not 0, number selected is the digital channel’s Minor Start Channel number.

Note: This item is not available in the Installer Menu when item 004 STRT CHANNEL is set to 0 or 255.

105 - VID OUT FORMAT

Selects the format for video output (i.e., the resolution):

1 = 720p (default) 5 = 1366 x 768 4 = 1080p 6 = 2160p

If you change the video output format on location, once you exit the STB Installer Menu, a Changing Video Output Resolution pop-up banner will appear at the bottom of the display screen, and then the STB will reboot to change the resolution per your

selection. When the reboot is complete, a conrmation pop-up

banner for the new video output resolution will be displayed. To conrm the new video output resolution, use the arrow keys on the Installer Remote to select YES in the conrmation banner, and then press OK on the Installer Remote.

* HDMI 3 port on expansion interface connector.

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Installer Menu (Cont.)

If there is no user interaction within 10 seconds of the prompt for

conrmation, or if you select “NO” in the conrmation banner, the

STB will reboot and revert to the former resolution.

Note: If this item is updated via a Clone/Conguration (.tlx) le loaded on a Pro:Centric server, no conrmation is required.

Note: Refer to documentation for the applicable display panel(s) to determine the appropriate resolution setting. The selected resolution should be compatible with the display panel’s native video output resolution. If necessary/desired, you can use STB Zone designations to create multiple proles to differentiate item 105 settings by display panel brand. See Reference section, “Using the STB’s Zoning Features,” for further information on STB Zones.

106 - ASP RATIO LOCK (Aspect Ratio Lock) Set to 1 to retain previous aspect ratio with power off. Set to 0 to retain default aspect ratio with power off. See item 096 DEF. ASP. RATIO above.

107 - BANNER SELECT

Selects the type of banner to display during channel change. Set to 1 for channel label display, plus channel information (full banner). Set to 0 for channel label display only (small banner).

108 - PANEL COM (Panel Communication)

Applicable only for LG Public Display TVs and Commercial Monitors that use the RS-232C TELEVISION CONTROL port for STB-to-display panel communication. Sets the display panel baud rate:

0 = 1200 1 = 2400 2 = 9600 (default) 3 = 115200

109 - PANEL HNDSHAKE

Determines if communications includes handshaking. This setting is only applicable for LG Public Display TVs and Commercial Monitors that use the RS-232C TELEVISION CONTROL port for STB-to-display panel communication. Set to 1 to enable handshaking. Set to 0 to disable handshaking.

110 - PANEL DELAY

After the STB sends the turn ON command to the display panel, the display panel requires time to complete its power on sequence before it begins accepting commands from the STB. This item sets the time, in seconds, to delay the STB’s initial communication with the display panel. The default value is 8 seconds.

Note: The amount of time required for the display’s power on sequence varies by display panel brand/model. Thus, depending on the brand/model of display panel connected to the STB, you may be able to decrease or you may need to increase the Panel Delay value, accordingly. For example, if you are using the STB with an LG PW1000 or PW1500 projector, it is recommended that you set the delay to 10 or more seconds.

Note: This item does not apply to LG Hospitality display panels.

111 - PANEL VOL PRE (Panel Volume Preset)

Determines a preset xed volume level (gain) to set in the display

panel. The audio signal (volume level) is dynamically controlled in the STB. The default value is 100 to provide a typical 1:1 ratio of volume level to sound output when the STB is connected to an LG display panel.

Note: Sound output may vary by display panel brand/model. Thus, depending on the brand/model of display panel connected to the STB, you may need to adjust the preset volume level to achieve the desired sound output.

113 - PANEL TYPE

Sets the TLM command set to communicate with the display panel. This setting is only applicable for LG Public Display TVs and Commercial Monitors that use the RS-232C TELEVISION CONTROL port for STB-to-display panel communication.

The default value (4) will be appropriate for most current display models. See Reference section, “Display Panel Specications,” to determine the appropriate setting for the display panel being used.

116 - VIDEO MUTE EN (Video Mute Enable)

Applicable for analog channels only. If set to 1, video mutes (blank screen) when no signal is present.

117 - FACT DEFAULT (Factory Default) Set to 1 and press OK to restore the factory default settings of all Installer Menu items. Once complete, the value returns to 0.

Caution: If set to 1, this clears all STB Installer Menu custom settings and restores the factory default settings. It also clears the channel lineup, including any assigned channel icons and custom text labels.

Note: See also Reference section, “Restoring Factory Defaults on

the STB(s),” for further information.

119 - DATA CHANNEL

Set to 0 to disable. Set from 1 to 135 to match the RF channel number that will be used by the Pro:Centric server as its data channel. If left at the default value (255), the STB’s Data Channel Auto Search feature will be enabled (see additional information below). *

* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.

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Installer Menu (Cont.)

Data Channel Auto Search feature: When this item is set to 255 (default), once every 24 hours, the STB will initiate a search of 10

predened channels (10, 20, 30, ... 100) and then, if necessary,

perform a complete search of the RF channels (1 to 135) in an

attempt to nd the RF channel used by the Pro:Centric server as

its data channel. If the Pro:Centric RF channel is found, the DATA CHANNEL value will be changed from 255 to match the server’s RF channel number. The time at which the Auto Search occurs depends on the setting of item 121 UPDATE TIME HR. See item 121 description for further information.

Note: Pro:Centric updates are downloaded from the Pro:Centric server to the STB when the STB/display panel is turned OFF. While Pro:Centric updates are in progress, it is not possible to turn ON the STB/display.

Note: The Data Channel is automatically set to “253” if Media Type is set to “IP” either in the EZ-Manager Wizard or in the STB’s IP Environment / Pro:Centric Menu (see “EZ-Manager Wizard” on pages 17 to 26 or “Pro:Centric Setup” on pages 62 to 64, respectively) or if Installer Menu item #119 Data Channel is set to “IP Address” in the FTG File Manager, which is used to

congure STB CPUs for FTG Mode operation. It is not possible to

change the value to “253” directly in the Installer Menu.

121 - UPDATE TIME HR

Based on the settings of this item and item 122 UPDATE TIME MN, the Wake For Update feature wakes the STB once daily to check for and, if applicable, download updates from the Pro:Centric server.

Set the Wake For Update hour from 0 to 23. This item uses the 24-hour clock format. The value “128” (default) is displayed as “OFF.” Directly entering 128 resets the default value (OFF) for this item, though note that this setting does not mean the STB will not initiate update events—see additional information below.

Under standard STB/display panel OFF/ON operating conditions (i.e., item 002 AC ON is set to 0), a Wake For Update event occurs when the STB/display is OFF and causes the STB to temporarily turn ON, perform the update cycle, and then turn back OFF, all while the display remains OFF. If item 002 AC ON is set to 2 or 3 for Instant ON, then the STB is always ON and Wake For Update occurs when the display is OFF. The Wake for Update event causes the STB to reboot in order to perform the update cycle and then return to its ON state with the display panel OFF. See also description for item 002.

Random Distribution of Update Time: If this item is set to 128 (OFF), the time at which a Data Channel Auto Search (item 119 set to 255) and/or an Instant ON update (item 002 set to 2 or 3) occurs is determined as follows: Each STB initiates the search and/or checks for updates during the 2 AM hour (if the STB clock is set) or after two hours of elapsed time from when AC power

was applied (if the STB clock is not set). Also, in this case, a xed

update time minute from 0 to 59 that has been assigned to each STB is used. (The intention of this feature is to prevent all of the installed STBs from performing updates at the same time; however, note that in installations that have a large quantity of STBs with this feature, there will be some STBs that have the same update minute assignments.) The update time for the STB is displayed at the right of this item in the Installer Menu, for example:

121 UPDATE TIME HR OFF 02:34

If the display is ON when a Wake For Update is to occur, the update will take place the next time the display is turned OFF.

Note: This item is not available in the Installer Menu when item 119 DATA CHANNEL is set to 0, except when item 002 AC ON is set to 2 or 3 for Instant ON.

Note: The STB clock must be set in order for a Wake For Update event to occur at the precise time of day in accordance with item 121 and item 122 settings.

122 - UPDATE TIME MN

Set the Wake For Update minute from 0 to 59. If item 121 is NOT set to 128 and you wish to invoke the “random” minute assignment on the STB, set this item to 255. See also description for item 121 UPDATE TIME HR above.

Note: This item is not available in the Installer Menu unless item 121 UPDATE TIME HR is set from 0 to 23.

Note: The STB clock must be set in order for a Wake For Update event to occur at the precise time of day in accordance with item 121 and item 122 settings.

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Page 42

Custom Master STB Setup

This section describes how to create a customized Master STB Setup for cloning purposes when the STB is in Pass-through Mode. All cloning (export and import) processes on the STB are performed via USB memory device / “.tlx” le. The Master STB Setup may be exported to a Clone (.tlx) file, which can then be used (i.e., imported) to configure either STBs that are to remain in Pass-through Mode or STBs that are to be configured for FTG Mode.

Cloning requirements and procedures are described in detail on pages 45 to 51.

Note: You can also use the FTG File Manager to create an FTG Conguration (.tlx) le for FTG Mode conguration/cloning purposes, if desired (see pages 52 to 53). However, it is not possible

to customize STB setup menu settings in the FTG File Manager. If you wish to include customized

STB setup menu settings in the STB conguration, in addition to the channel lineup and Installer Menu settings, perform the Master STB Setup procedure to create a Clone (.tlx) conguration le.

Before You Begin

• It is recommended that you disconnect all Aux inputs if you intend to run Auto Tuning (Channel

Search). Under certain conditions, Auto Tuning is disabled if there is an Aux input active.

• A Clone (.tlx) le comprises Installer Menu settings, IP Environment Menu settings (with the

exception of unique STB attributes and settings), and all STB sources’ (analog, digital, AV1, HDMI, etc.) clonable setup menu settings. See also “Clonable STB Setup Menu Features” list below.

• If the “.tlx” le (either a Clone or FTG Conguration le) to be imported on the Target STB(s)

contains an FTG Channel Map, the Target STB(s) will be congured for FTG Mode, though as part of the import process, depending on the types of channels included in the Channel Map, you may have the option to select either logical or physical channel tuning. If you would like the Target STB(s) to remain in Pass-through Mode, the “.tlx” le should not include an FTG Channel Map.

Clonable STB Setup Menu Features

Sound

Sound Out

Channels

Channel Tuning

Channel Manager

Channel Label

General Language Time & Date

− Clock Mode (Auto/Manual)

− Time Zone

Timers (No Signal Power Off)

Note: Some menu options vary between analog and digital channels and Aux inputs.

Note: The Quick Settings Menu is initially displayed when you press MENU on the Installer

Remote. Select the All Settings menu icon to access the advanced STB setup menus. Several advanced settings are duplicated in the Quick Settings Menu.

Accessibility

Pointer Options Menu Transparency Closed Captions

Audio Guidance STB Power Sound

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Custom Master STB Setup (Cont.)

Custom Master STB Setup Procedure

1. Turn ON the STB/display panel.

The next step depends on whether the EZ-Manager Wizard appears on the screen when you turn ON the STB/display:

• If the wizard is displayed, the STB is in the required factory default state. Exit the wizard, and then continue with step 2.

• If the wizard is not displayed, restore the STB to a factory default condition before continuing with this procedure. See Reference section, “Restoring Factory Defaults on the STB(s),” as necessary, for further information.

2. Set Installer Menu items.

This step provides specic instruction only on the Installer Menu items

that should be set on a Master STB. Refer to pages 31 to 41 for detailed information on all Installer Menu items.

a) Use the Installer Remote to access the Installer Menu (see

“Accessing the Installer Menu” on page 31 for further information).

b) Set Installer Menu item 003 BAND/AFC, as appropriate.

• Broadcast: Set to 0. • HRC: Set to 2.

• CATV: Set to 1 (default). • IRC: Set to 3.

c) Set any other Installer Menu items that affect your TV programming

network to the required conguration. For example, set the panel display type (if applicable), enable/disable Aux inputs, set a Start Channel, etc.

d) After you have adjusted all Installer Menu item settings as required,

and if you do not need to congure any IP Environment settings (see

note below), press OK once on the Installer Remote to save your changes; then, press OK again to exit the menu.

Note: If you intend to congure settings in the IP Environment Menu,

which is accessible from the Installer Menu, you can proceed directly to step 3. All Installer Menu settings will be saved automatically when you access the IP Environment Menu.

3. Congure IP Environment settings.

Note: You cannot return directly to the Installer Menu from the IP

Environment Menu; thus, you may wish to set all Installer Menu items as needed before you access the IP Environment Menu. Otherwise, you will need to reaccess the Installer Menu to set additional items.

Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU to launch the IP Environment Menu. Then, complete

network conguration as required. In particular, if you intend to use the Wi-Fi Zoning feature, you must congure the wireless network

connection as part of the Master STB Setup. See “IP Environment Setup” on pages 58 to 65 for further information.

PTC INSTALLER MENU

STB_5500 CPU

CTV

000 INSTALLER SEQ 000

UPN 000-000-000-000 SW 5331 7F60 PTC V#.##.### CPU V#.##.##.##

Typical Installer Menu

003 BAND/AFC 001

Adjust the value for this

Installer Menu item, as required.

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Page 44

Custom Master STB Setup (Cont.)

(Continued from previous page)

4. Set up STB/display panel features.

On-screen setup menus control the features of the STB/display. Press MENU on the Installer Remote, and select the All Settings menu icon from the Quick Settings Menu to access the advanced STB setup menus. Then, set Picture, Sound, Channels, etc. options to the desired configurations. See “Clonable STB Setup Menu Features” list on page 42 and also notes below.

Note: If you intend to use the Zoning feature(s) on this STB, make sure to assign the appropriate STB Zone # and/or Wi-Fi Zone # at this time as described in Reference section, “Using the STB’s Zoning Features.”

Note: If desired and if appropriate, you can run Auto Tuning (see step 5) prior to completing this step.

5. (Optional) Run Auto Tuning.

If you are creating a Master STB Setup for cloning purposes and you want the Target STB(s) to remain in Pass-through Mode, do NOT run Auto Tuning. If you export a Master STB Setup that includes an auto-tuned/edited channel lineup, thereby creating a Clone (.tlx) file with an FTG Channel Map, and then import the Clone file to a Target STB, this will put the Target STB in FTG Mode.

Note: When you import a Clone/Configuration (.tlx) file that contains an FTG Channel Map on a Target STB (for FTG Mode configuration), depending on the types of channels included in the Channel Map, you may have the option to select either logical or physical channel tuning. For either selection, the channel sequence will be based on the order in which the channels appear in the FTG Channel Map. You can view and/or edit the channel sequence in the FTG File Manager, as required.

a) Use the Installer Remote to access the Channels Menu. Then,

select Channel Tuning and follow the on-screen instructions to search for all available analog and digital channels.

b) Use the Channel Manager option in the Channels Menu to edit

the channel lineup, as necessary. Add/delete channels per your system requirements.

6. Verify the STB/display panel setup.

Make sure the STB/display features are set per your requirements.

Also, if applicable, verify that the channel lineup is correct.

The Master STB Setup is now ready to be saved (exported) to a USB memory device. See “Cloning Procedures” on pages 45 to 51.

Picture

PICTURE

Sound

Aspect Ratio

16:9

Channels

General

Safety

Accessibility

Use the STB setup menus to set

the display features to the desired

configuration for the end user.

This example illustrates the

advanced STB setup menus.

Picture

Channels

General

Accessibility

CHANNELS

Sound

Channel Tuning

Channel Manager

Channel Label

Multi Audio

Safety

(Optional) Use Channels Menu

options to run Auto Tuning and

edit the channel lineup.

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Page 45

Cloning Procedures

Cloning typically refers to the process of using a Master STB Setup to configure a Target STB. This section describes how to save (export) a Master STB Setup and then transfer (import) it to a Target STB using a USB memory device / Clone (.tlx) le.

You can also create an FTG Conguration (.tlx) le using the FTG File Manager and then use the Import Clone File procedure to transfer the conguration to Target STBs. Refer to “Creating an FTG Conguration File” on pages 52 to 53, as necessary.

Exporting a Clone File

This section describes how to use the STB Manager “Export Clone File” option to export Master STB Setup conguration to a USB memory device / Clone (.tlx) le.

Before You Begin

• Ensure the USB device has been formatted with FAT format.

• If the STB is not already in FTG Mode, complete the Custom Master STB Setup procedure (see pages 42 to 44).

• If you would like the Target STB(s) to remain in Pass-through Mode after the Clone le is imported, ensure the Master STB does not have an auto-tuned/edited channel lineup; otherwise, importing the exported le will result in the Target STB(s) being congured for FTG Mode.

• If you intend to use the STB Zoning feature(s), make sure to assign the appropriate STB Zone # and/or Wi-Fi Zone # as described in Reference section, “Using the STB’s Zoning Features,” BEFORE performing the procedure below. Also, for Wi-Fi Zoning in particular, the STB’s wireless

network connection settings should be congured in the IP Environment Menu before exporting

is initiated.

• It is not possible to clone a Master STB’s clock. Either set a Target STB’s clock manually, or use the Auto Clock setting in the STB setup menus.

Caution: Do not unplug the STB power cord or remove the USB memory device while exporting is in progress, as doing so may cause the STB to malfunction or harm the USB device, respectively.

Export Clone File Procedure

1. Ensure the Master STB/display panel is set up completely and turned ON.

2. Insert the USB memory device into either of the USB ports on the Master STB.

3. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through

Mode) or the Function Menu (STB is already in FTG Mode).

4. (STB in Pass-through Mode only) From the Quick Settings Menu displayed at the right of the

screen, select the All Settings menu icon and press OK to access the advanced STB setup menus.

5. Use the arrow navigation keys to select/highlight either the General menu icon from the STB

setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to display the STB Manager.

Note: Ez Download is always selected by default when you initially access the STB Manager.

Also, note that Diagnostics is for service use only.

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Page 46

Cloning Procedures (Cont.)

(Continued from previous page)

STB MANAGER

Ez Download

USB 1:

Device Name

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Diagnostics

Select the ﬁle(s) to download, and then select UPDATE below.

Insert Background Image(s)

None

Update STB Software

STB_CPU_SW.epk

Update PTC Software

STB_PTC_SW.txt

Import Clone File

STB_IM.tlx

Image1

.jpg Image2.jpg Image3.jpg

Image4

.jpg Image5.jpg Image6.jpg

USBDEVICE

UPDATE

Image7

.jpg Image8.jpg Image9.jpg

6. If more than one USB memory device is currently connected to the STB, be sure to select the

USB device on which you wish to save the Clone le. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB DEVICE button in the top right corner of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices displayed at the top of the screen.

USB Device

USB 1: Device 1 USB 2: Device 2

7. To gain access to the “Export Clone File” option in the STB Manager, key in the following

number sequence on the Installer Remote: 9-8-7-6.

8. Use the Up/Down arrow keys to select Export Clone File, and then press OK.

Clone lename parameters will be displayed on the screen.

STB MANAGER

Export Clone File

USB 1:

Device Name

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Export Clone File

Diagnostics

Select the ﬁlename, and then select EXPORT below.

STB-5500-UA_1.TLX

USBDEVICE

EXPORT

(Continued on next page)

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Cloning Procedures (Cont.)

(Continued from previous page)

9. Modify the lename, as required. While the STB model element of the lename may not be changed, you can differentiate this Clone le from other STB-5500 Clone les by changing the numeric assignment appended to the end of the lename. Select/highlight the lename,

and then use the Up/Down arrow keys on the Installer Remote to scroll through numeric assignments until the desired number is shown.

10. When you are ready to continue, i.e., when you have selected the desired lename, press OK on the Installer Remote to select/activate the EXPORT button at the bottom of the screen, and then press OK on the Installer Remote once more to export the le.

Export progress will be displayed on the screen. This process may take a few minutes. Do NOT remove the USB device while exporting is in progress. When the export process is complete, an EXPORT COMPLETE pop-up banner will be displayed at the bottom of the screen.

11. Press OK to return to STB Manager screen. To return to program viewing, select the button at the top right corner of the screen.

12. Remove the USB memory device from the Master STB.

Note: If the Master STB has a channel lineup, during the export process, logical channel numbers are automatically assigned in ascending order, starting with 0 (zero), to the physical RF channels of the STB channel lineup to create an FTG Channel Map. See also note below.

Note: If the exported Clone file is to be used for FTG Mode configuration (i.e., it contains an FTG Channel Map), it is highly recommended that you open the file in the FTG File Manager—BEFORE transferring (importing) the file to any Target STBs—to verify FTG Channel Map and FTG Installer Menu settings. This will also enable you to confirm channels and add channel attributes, labels, etc.

Importing a Clone File

This section describes how to transfer (import) a Clone or Conguration (.tlx) le from a USB memory device to an STB using the STB Manager “Import Clone File” option. The “.tlx” le may

be created either from a Master STB Setup that was saved (exported) from a Master STB or in the FTG File Manager.

Before You Begin

• Ensure the USB device has been formatted with FAT format.

• Avoid using special characters, such as ?, &, @, etc., in the Clone/Conguration (.tlx) lename.

• If the EZ-Manager Wizard appears on the screen when you turn ON the Target STB/display

panel, you can use the wizard’s “USB Conguration” option to access the STB Manager and

complete the import procedure (see “STB Conguration Options” and/or “USB Conguration” on pages 19 and 25, respectively, as necessary).

• You may also use the Ez Download utility to import the Clone/Conguration (.tlx) le. See “Ez

Download Utility” on pages 27 to 30 for further information.

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Cloning Procedures (Cont.)

• If the Target STB is currently in Pass-through Mode and you intend to use the STB’s Zoning

feature(s)—i.e., the Clone/Conguration (.tlx) le you are importing contains an FTG Channel Map and/or FTG prole(s) with STB Zone and/or Wi-Fi Zone assignments—make sure to assign the

appropriate STB Zone # and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below. See Reference section, “Using the STB’s Zoning Features,” for further information.

• If you would like the Target STB(s) to remain in Pass-through Mode after the Clone/Conguration (.tlx) le is imported, ensure the “.tlx” le does not contain an FTG Channel Map; otherwise, the

import procedure will result in the Target STB(s) being congured for FTG Mode.

• If a Clone (.tlx) le (exported Master STB Setup) contains an FTG Channel Map, the physical RF channels in the FTG Channel Map have been assigned logical channel numbers (see “Exporting a Clone File” above). When you import the Clone le with the FTG Channel Map to the Target STB(s), you will have the option to select either logical or physical channel tuning. Even if you select physical channel tuning, the (list of) physical RF channels in the FTG Channel Map will remain in logical order.

• If an FTG Conguration (.tlx) le (created in the FTG File Manager) contains an FTG Channel Map, each logical channel number in the FTG Channel Map has been assigned a physical RF channel, an IP channel, or an Aux input (the latter designated by 130-0 through 137-0—see also Reference section, “STB Aux Input Conguration”).

Note: If the FTG Channel Map includes RF channels and Aux inputs only, when you import the FTG Conguration le on the Target STB(s) you will have the option to select either logical or physical channel tuning. If you select physical channel tuning, the physical RF channels and Aux inputs in the FTG Channel Map will remain in logical order. Physical channel tuning is not available when the FTG Channel Map includes IP channels.

• If the Clone/Conguration (.tlx) le was edited/created in the FTG File Manager, it may contain

multiple zoned FTG Installer Menu proles for different STB/TV models. Make sure it includes the appropriate Installer Menu prole(s) for the Target STB(s) before performing the procedure below.

Caution: Do not unplug the STB power cord or remove the USB memory device while importing is in progress, as doing so may cause the STB to malfunction or harm the USB device, respectively.

Import Clone File Procedure

1. Turn ON the Target STB/display panel.

2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you

turn ON the STB/display:

• If the wizard is displayed, you can complete the import procedure via the wizard, as indicated above (see “Before You Begin”). However, to continue with this procedure and access the “Import Clone File” option from the STB menus, exit the EZ-Manager Wizard. Then, continue with step 3.

• If the wizard is not displayed, go directly to step 3.

3. If applicable (see also “Before You Begin” above), make sure to assign the appropriate Zone designation(s) in the Target STB at this time.

(Continued on next page)

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Cloning Procedures (Cont.)

(Continued from previous page)

Note: In order for the proper location-specic STB Zone and/or Wi-Fi Zone prole

data to be applied, the Zone designation(s) must be assigned in the Target STB(s) BEFORE importing is initiated.

4. Insert the USB memory device with the Clone/Conguration (.tlx) le into either of the USB

ports on the Target STB.

5. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through Mode) or the Function Menu (STB is already in FTG Mode).

6. (STB in Pass-through Mode only) From the Quick Settings Menu displayed at the right of the screen, select the All Settings menu icon and press OK to access the advanced STB setup menus.

7. Use the arrow navigation keys to select/highlight either the General menu icon from the STB setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to display the STB Manager.

Note: Ez Download is always selected by default when you initially access the STB Manager.

Also note that Diagnostics is for service use only.

STB MANAGER

Ez Download

USB 1:

Device Name

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Diagnostics

Select the ﬁle(s) to download, and then select UPDATE below.

Insert Background Image(s)

None

Update STB Software

STB_CPU_SW.epk

Update PTC Software

STB_PTC_SW.txt

Import Clone File

STB_IM.tlx

UPDATE

Image1

.jpg Image2.jpg Image3.jpg

Image4

.jpg Image5.jpg Image6.jpg

Image7

.jpg Image8.jpg Image9.jpg

8. If more than one USB memory device is currently connected to the STB, be sure to select the

USB device that contains the “.tlx” le you wish to use. If necessary, use the arrow keys on

the Installer Remote to select/highlight the USB DEVICE button in the top right corner of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices displayed at the top of the screen.

USB Device

USB 1: Device 1 USB 2: Device 2

USBDEVICE

9. Use the Up/Down arrow keys to select Import Clone File, and then press OK.

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Page 50

Cloning Procedures (Cont.)

(Continued from previous page)

A list of the “.tlx” les stored in the root folder of the USB memory device will be displayed on

the screen.

STB MANAGER

Import Clone File

USB 1:

Device Name

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Diagnostics

Select the ﬁle to download, and then select UPDATE below.

STB-5500-UA_1.TLX

STB-5500_ChMap_IM.tlx

Channel Tuning / Channel Banner Display

Logical

Physical

USBDEVICE

UPDATE

10. Use the arrow keys on the Installer Remote to select/highlight the “.tlx” le to import, and then

press OK.

Note: Filenames of exported Clone les are comprised of the STB model and a numeric element, for example, STB-5500-UA_1.TLX.

11. If the Clone/Conguration (.tlx) le includes an FTG Channel Map with RF channels and Aux

inputs only, you can choose the format for the channel tuning/banner display. Use the arrow keys to select the desired Channel Tuning / Channel Banner Display option—either Logical or Physical—at the right side of the screen. A checkmark will appear at the left of the selected option. Logical tuning is selected by default.

Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if the “.tlx” le does not include an FTG Channel Map, the message, “No Channel Map in Clone le,” will be displayed at the right of the screen.

12. When you are ready to continue, select UPDATE on the screen and then press OK on the

Installer Remote.

Import progress will be displayed on the screen. This process may take a few minutes. Do

NOT remove the USB device while importing is in progress. When the import process is

complete, an IMPORT COMPLETE pop-up banner will briey be displayed at the bottom of

the screen, and then, the STB will reboot.

13. Remove the USB memory device from the Target STB, and verify that the appropriate

conguration is now resident on the Target STB.

(Continued on next page)

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Cloning Procedures (Cont.)

(Continued from previous page)

Note: If the Target STB was previously in Pass-through Mode, and the Clone/Conguration (.tlx) le that was imported contained an FTG Channel Map, the Target STB CPU is now in FTG Mode.

Upon restart (and, if applicable, conrmation of new video output resolution—see note below), the STB tunes according to the Start Channel setting in the Installer Menu. If a Start Channel is specied, the STB will tune to that channel, though, in the case of FTG Mode conguration, a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map (depending on your selection in step 11, the channel banner will display either the Start Channel’s logical channel number or physical RF channel number). Otherwise, the STB will either return to the last channel tuned (STB in Pass-through Mode) or tune to the rst channel in the FTG Channel Map (STB in FTG Mode). If the latter, remember that the channels in the FTG Channel Map are always arranged in logical order, regardless of your selection in step 11.

Note: If you updated the STB conguration with a Clone/Conguration (.tlx) le that included a

change to Installer Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be prompted to conrm the new video output resolution. See item 105 description on page 39 for further information.

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FTG File Manager Utilities Overview

This section provides an overview of the FTG File Manager, which is used for FTG Mode via CPU conguration. The software is available online at: www.lg.com/us/business/display-solutions/ftg.

Creating an FTG Conguration File

The procedure below describes how to use the FTG File Manager utilities (see sample screens on pages 54 to 57) to create an FTG Conguration (.tlx) le that can be saved to a USB memory device. In order to enable decryption of Pro:Idiom encrypted channels, it is recommended that you create or view/edit an

FTG Conguration le using the FTG File Manager.

Note: There is also an option to save (export) FTG Conguration from an STB, which may be desirable or required if you want to save customized STB setup menu settings to the FTG Conguration le and/or if you do not know the RF channels at the site. See “ information.

This procedure provides an overview of the steps required to create the FTG Configuration (.tlx) file. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.

1. Install (if necessary) and launch the FTG File Manager (v1.3.8 or later) on the PC that will be used to create the FTG Configuration (.tlx) file.

2. You have a number of options:

• To view and/or base a new FTG Conguration le on an existing FTG Conguration (.tlx) le, click

the Open button in the TLX File command section of the FTG File Manager main screen, and select/ double-click on the desired “.tlx” file.

A list of the file’s contents will be displayed in the TLX File Contents window. Either double-click on an individual item to copy it, or click the Copy All button directly above the TLX File Contents window to automatically copy all the contents of the opened file to the FTG Configuration List and, if applicable, Setup Menu List. Note, though, that while setup menu settings can be included in the new FTG Configuration file, the setup menu settings are not available for editing.

Edit the configuration of the items in the FTG Configuration List as well as the FTG Configuration List itself and/or the Setup Menu List, as necessary, to create a new file. Then, proceed to step 3 when you are ready to continue.

• To open an existing FTG Conguration (.rml) le created in the FTG Device Conguration Application

to use its FTG Channel Map and/or FTG Installer Menu settings, click File and then Open from the FTG File Manager menu bar, and select/double-click on the desired “.rml” le.

Edit channels and/or settings as necessary. Then, proceed to step 3 when you are ready to continue.

• Create a new FTG Channel Map using the FTG Channel Map Editor in the FTG Channel Map

Conguration Utility. Up to 600 logical channels (combined total of both RF and IP mapped channels) can be defined in the FTG Channel Map.

When you are ready to continue, click Congure and then FTG File Manager from the FTG File Manager menu bar to return to the FTG File Manager main screen, and then proceed to step 3.

Note: To remove an individual item from the FTG Configuration List or the Setup Menu List, click on/ highlight the item to be removed, and then click the Remove Item button directly above the applicable “List” window. To clear both the current FTG Configuration List and Setup Menu List contents, click the Clear button in the List command section of the FTG File Manager main screen.

Exporting

a Clone File” on pages 45 to 47 for further

(Continued on next page)

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FTG File Manager Utilities Overview (Cont.)

(Continued from previous page)

Note: To clear the current TLX File Contents, click the New button in the TLX File command section of the FTG File Manager main screen (above the TLX File Contents window).

3. To add an FTG Channel Map to the FTG Configuration List, click under FTG Channel Map. This will copy the current mapped RF and IP channels to the FTG Configuration List.

Note: If you make any change(s) in the FTG Channel Map Configuration Utility to the current data to

be included in the FTG Configuration List, you will need to recopy the FTG Channel Map to the FTG Configuration List.

4. (Optional) Load default FTG Installer Menu settings for the STB. In the Installer Menu Templates section of the FTG File Manager main screen:

• If it is not already selected, click the down arrow at the right of the Region eld, and select North

America. Then, click the down arrow at the right of the Chassis eld, and select STB-5500 from the drop-down list of available models.

• Click the Load button.

• Use the FTG Installer Menu Conguration Utility to modify settings, if necessary, including Media

Share settings, Wi-Fi Zoning settings, etc. Then, return to the FTG File Manager main screen.

5. If you wish to change the Zone assignment for the current FTG Installer Menu settings, click on the

down arrow at the right of the Zone eld (below the FTG Installer Menu Settings eld), and select the

appropriate Zone (0–8).

Note: See Reference section, “Using the STB’s Zoning Features,” for further information on the STB Zoning feature and setting the STB Zone # in the STB(s).

6. To add FTG Installer Menu settings to the FTG Configuration List, click under FTG Installer Menu Settings. This will copy the selected model settings to the FTG Conguration List.

Note: If you make any change(s) in the FTG Installer Menu Configuration Utility to the current data to be included in the FTG Configuration List, you will need to recopy the FTG Installer Menu settings to the FTG Configuration List.

Note: Above both the FTG Conguration List and Setup Menu List windows, an Edit Zone eld enables you to change the Zone assignment for each STB Installer Menu and/or Setup Menu prole, if desired. Select/highlight the desired prole, and then click on the down arrow at the right of the applicable Edit Zone eld to select the appropriate Zone.

7. Click the Save button in the List command section of the FTG File Manager main screen to save the FTG Configuration List and, if present, Setup Menu List contents to an FTG Configuration (.tlx) file on the PC’s hard drive for later use.

In the Save As pop-up window, name the file (avoid using special characters, such as ?, &, @, etc.) and click Save. The default folder path is C:\Program Files\Zenith\FTG\TLX. Note that the FTG Configuration file will have a “.tlx” file extension.

Note: To remove an individual item from the FTG Conguration List or the Setup Menu List before saving the new le, click on/highlight the item to be removed, and then click the Remove Item button

directly above the applicable window. To clear both the current FTG Conguration List and Setup Menu List contents, click the Clear button in the List command section of the FTG File Manager main screen.

8. Transfer the FTG Configuration (.tlx) file to a USB memory device, and proceed to “Importing a Clone File” on pages 47 to 51 to transfer the FTG Configuration file to an STB-5500.

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FTG File Manager Utilities Overview (Cont.)

FTG File Manager Main Screen

The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx) files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see Reference section, “Using the STB’s Zoning Features,” for further information).

Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application.

Copy FTG Channel Map

to and from FTG

Configuration List.

Copy FTG Installer Menu

settings to and from FTG

Configuration List. Assign

Zone as applicable.

Load default FTG Installer

Menu for STB-5500.

FTG CONFIGURATION LIST

Data to be saved in FTG Configuration (.tlx) file.

CLEAR/SAVE

FTG Configuration and Setup Menu List options.

NEW/OPEN

TLX File options.

SETUP MENU LIST

STB setup menu data to be saved in FTG Configuration file.

TLX FILE CONTENTS

Data contained in opened FTG Configuration (.tlx) file.

Note: The data referenced in the FTG Conguration List is only a snap-

shot of the current FTG Channel Map and FTG Installer Menu settings when copied to the list. If you make any change(s) to the current data

to be included in the FTG Conguration List, you will need to recopy Channel Map and Installer Menu settings to the FTG Conguration List.

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FTG File Manager Utilities Overview (Cont.)

FTG Channel Map Conguration Utility

The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical Channel Map.

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Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application.

EDIT/ADD MAP Click to open the FTG Channel Map Editor to create or edit an FTG Channel Map (see next page).

PRINT MAP

Click to display a printable FTG Channel Map Report. The report can also be exported as an HTML or Text file.

Page 56

FTG File Manager Utilities Overview (Cont.)

FTG Channel Map Editor

The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.

LOGICAL CHANNEL MAPPING

Select a Logical Channel number. Then, assign the RF, Major, and Minor channel numbers to complete the mapping.

CUSTOM CHANNEL LABELS/ICONS

Enter custom labels and select icons by name on menu or by number.

SET CHANNEL ATTRIBUTES

Check/select Encrypted, OSD, or Blank Video.

ZONE RESTRICTION

Set Zone restriction(s) per channel. See Reference section, “Using the STB’s Zoning Features,” for further information.

ADD

After defining a new Logical Channel, click to add channel to the FTG Channel Map.

UPDATE

After editing an existing Logical Channel’s data, click to commit the changes in the FTG Channel Map.

EXIT Click to exit editor and return to FTG Channel Map Configuration Utility.

DELETE

Click to remove highlighted channel from FTG Channel Map.

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FTG File Manager Utilities Overview (Cont.)

FTG Installer Menu Conguration Utility

CONFIGURATION SETTINGS

Select tabs for categories of Installer Menu items to set up STB.

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Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application.

Notes:

• The STB I/O tab enables you to set up selected display panel video parameters; the

Pro:Centric tab enables you to set up Pro:Centric-specic parameters; and the LAN tab

enables you to set up a variety of LAN features, including the Wi-Fi Zoning feature. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information. Also, see Reference section, “Using the STB’s Zoning Features,” for additional information on Wi-Fi Zoning.

• Hospital parameters are not applicable for the STB-5500.

Page 58

IP Environment Setup

The IP Environment Menu enables you to set up the network features of the STB. If you intend to create a Master STB Setup for cloning purposes (see Master STB Setup procedure on pages 42 to 44), all IP Environment settings, with the exception of Wired Network Connection settings, the STB name (editable in the Media Share Menu), DIAL, and SoftAP settings, may be cloned.

Note: With the exception of Network Setting conguration, the IP Environment settings are editable (with the Installer Remote) only if the STB is in Pass-through Mode and read-only when the STB is not in Pass-through Mode.

Accessing the IP Environment Menu

Note: When you enter the IP Environment Menu, the Installer Menu is exited (all current settings

are saved automatically upon exit). If you are also in the process of updating Installer Menu items, you may wish to set all items as needed before you access the IP Environment Menu. Otherwise, after exiting the IP Environment Menu, you will need to reaccess the Installer Menu to set additional items.

1. Use the Installer Remote to access the Installer Menu (see “Accessing the Installer Menu” on page 31 for further information).

2. Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU to launch the IP Environment Menu.

Use the Up/Down arrow keys on the Installer Remote to select the desired menu option and then press OK. Refer to the following sections for information on each of the IP Environment setup options.

When you have completed your IP Environment conguration as required, press EXIT or on the Installer Remote to exit the IP Environment Menu.

Network Conguration

This section describes each of the options available in the Network Menu (see example at right). Refer to the appropriate subsection(s) on the following pages.

Note: If you intend to use the Wi-Fi Zoning feature with

cloning conguration, you must congure the wireless

network connection as part of the Master STB Setup.

See “Conguring a Wi-Fi Network Connection” on page

60 for further information.

Accessing the Network Menu

With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the Network menu option. Then, press

OK.

Note: The STB’s MAC address is displayed at the top of the Network

Menu screen and cannot be modied.

Network

Pro:Centric

Media Share

Pre-loaded

Apps

NETWORK

MAC Address

Network Setting

IP Stream Control

Wake On LAN

C8:08:E9:40:49:F5

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Conguring a Wired Network Connection

Note: If desired, you can congure both wired and wireless connections. However, note that a wired connection is always prioritized over a wireless connection. That is, when the STB is turned OFF and then back ON, if a LAN cable is detected between the STB and the network, the STB will default to the wired connection. If the LAN cable is removed, the STB will then attempt to establish the wireless connection. Whenever the LAN cable is reconnected, the STB will re-establish the wired connection.

1. Connect the appropriate cable between the STB and the network.

2. With the Network Menu on display, use the arrow keys on the Installer Remote to select Network Setting. Then, press OK. A second Network screen (see example at right), with Wired and Wi-Fi Connection setup options, will be displayed.

By default, the STB uses DHCP, and if a LAN cable is detected,

the STB will attempt to connect to the network as soon as you select “Network Setting” above. If the STB is able to connect to the network, a “Connected to Internet” message will be displayed

below the Wired Connection eld.

3. If the network is not congured for DHCP or you want to specify static conguration data or you would like to change the network conguration from Manual to Automatic, edit the IP conguration

for this STB as follows:

• In the second Network screen, select Wired Connection and

press OK. Then, in the Wired screen, select Edit (if not already selected) and press OK.

• In the Edit IP screen, select or de-select the “Set Automatically”

checkbox, as required. A checkmark indicates that Automatic

conguration is enabled.

• To manually edit the IP conguration, for each data entry

eld: Use the arrow keys on the Installer Remote to select the eld and press OK. You can use the number keys on the

Installer Remote to direct enter numeric values or use the arrow keys to select the appropriate numbers from the pop-up virtual keyboard displayed at the bottom of the screen. (Note, however, that you must use the dot “.” key from the virtual keyboard to separate each octet of an IP address.) When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

• When all Edit IP elds are set as required, use the arrow keys

on the Installer Remote to select Connect and press OK.

At the top of the screen, you will see a progress display that

indicates status as each network element is conrmed (see

example at right).

IP Environment Setup (Cont.)

Network

NETWORK SETT...

Network /

Pro:Centric

Media Share

Pre-loaded

Network

Pro:Centric

Media Share

Pre-loaded

Network

Pro:Centric

Media Share

Pre-loaded

Wired Connection (Ethernet)

Not Connected

Wi-Fi Connection

Not Connected

Apps

WIRED

Network / Network Setting /

DNS

Connected to Internet

IP (Automatic)

IP Address 10.1.2.4

Apps

Subnet Mask 255.255.255.0

Gateway 10.1.2.3

DNS Server 10.1.2.3

MAC Address C8:08:E9:40:49:F5

EDIT IP

Network / Network Setting / Wired Connection (...

DNS

Connected to Internet

Set Automatically

Apps

IP Address

Subnet Mask

Gateway

DNS Server

10.1.2.4

255.255.255.0

10.1.2.3

EDIT

CONNECT

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(Continued on next page)

Page 60

IP Environment Setup (Cont.)

(Continued from previous page)

If the network is connected successfully, a “Connected to Internet” message will appear just below the progress display. If the network connection is not successful, the progress display will identify the network element in which the connection failed. Check your cabling and/or verify the

conguration data, as necessary.

4. Once the wired network conguration is complete, use the arrow keys on the Installer Remote to

return to the IP Environment Menu, as necessary, or press to return to the previous Network Menu level(s) and/or exit the IP Environment Menu.

Conguring a Wi-Fi Network Connection

1. With the Network Menu on display, use the arrow keys on the Installer Remote to select Network Setting. Then, press OK.

2. A second Network screen (see example at right), with Wired and Wi-Fi Connection setup options, will be displayed. Select Wi-Fi Connection and press OK.

3. In the Wi-Fi screen, available access points are listed in the top half, while additional menu options are listed in the bottom half, of the screen. Use the arrow keys on the Installer Remote to select the desired access point, or select the type of wireless connection to congure (see descriptions below). Then, press OK.

• Add a hidden wireless network: Direct enter the SSID of an

access point whose SSID has not been enabled for broadcast (i.e., the access point does not appear in the list of access points).

• WPS PBC: Connect to a network via an access point that

is enabled for PBC.

• WPS PIN: Complete network/PIN verication via the access

point web interface.

Make sure you have the network security password/PIN available if you are attempting to connect to a secured network.

4. Follow the on-screen instructions to complete the appropriate

network conguration. Use the Installer Remote to navigate between elds and make entries, etc.

Note: As with a wired connection, you will have the option to specify

the IP conguration for this network connection. Once the initial connection is established, you can select Advanced Wi-Fi Settings (initially greyed out) at the bottom of the Wi-Fi screen to view the IP

conguration data. In the Advanced screen, select Edit and press OK, and then modify the IP data, as required. See step 3 of the

wired connection procedure above for further information on the Edit

IP screen elds.

5. Once the wireless network conguration is complete, use the arrow

keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press to return to the previous Network Menu level(s) and/or exit the IP Environment Menu.

Network

Pro:Centric

Media Share

Pre-loaded

Network

Pro:Centric

Media Share

Pre-loaded

NETWORK SETT...

Network /

Wired Connection (Ethernet)

Not Connected

Wi-Fi Connection

Not Connected

Apps

WI-FI

Network / Network Setting /

AAA

BBB

CCC

DDD

Apps

EEE

Add a hidden wireless network

Connect via WPS PBC

Connect via WPS PIN

Advanced Wi-Fi Settings

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Page 61

IP Stream Control

If necessary, due to an audio and/or video stream delay, IP Stream Control options enable you to compensate for synchronization

irregularities by allowing audio PTS and video PTS offset modications.

This menu also enables you to specify the IGMP version (2 or 3). Note

that any modications to these settings should be performed by qualied personnel only.

1. With the Network Menu on display, use the arrow keys on the Installer Remote to select IP Stream Control. Then, press OK.

2. In the IP Stream Control screen, use the Up/Down arrow keys on

the Installer Remote to select/highlight the appropriate eld—Audio

PTS Offset, Video PTS Offset, or IGMP Version—and then press OK.

3. If you are modifying an offset value, use the Left/Right arrow keys to select the appropriate value for the selected eld. Offset values represent offset time in milliseconds (ms) and can be adjusted from -500 ms to +500 ms in 10 ms increments. When you are done, press OK on the Installer Remote.

If you are modifying the IGMP version, use the Up/Down arrow keys to select the appropriate version number and press OK.

4. Once all modications are completed as required, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press to return to the Network Menu and/or exit the IP Environment Menu.

IP Environment Setup (Cont.)

IP STREAM...

Network

Network /

Pro:Centric

Media Share

Pre-loaded

Apps

Audio PTS Oset

Video PTS Oset

IGMP

Wake On LAN Setup

The Wake On LAN feature enables the STB to receive software updates and/or be powered ON upon receipt of Wake Up Frame packets and/or Magic Packet data via the wired LAN. To facilitate use of this feature, note that the appropriate wired connection must be made. This menu option enables you to specify Wake On LAN parameters.

1. With the Network Menu on display, use the arrow keys on the Installer Remote to select Wake On LAN. Then, press OK.

2. In the Wake On LAN screen, use the Up/Down arrow keys on the Installer Remote to select/highlight the desired eld and press OK. Then, use the arrow keys to select the desired setting—Disabled, Update, or Power On—from the drop-down list of options.

3. Once all elds are completed as required, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press to return to the Network Menu and/or exit the IP Environment Menu.

Network

Pro:Centric

Media Share

Pre-loaded

Apps

WAKE ON LAN

Network /

WOL (Wake Up Frame)

Disabled

WOL (Magic Packet)

Disabled

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Page 62

IP Environment Setup (Cont.)

Pro:Centric Setup

Pro:Centric options enable you to congure the STB with the appropriate

settings to connect to the Pro:Centric server. Use the Up/Down arrow

keys on the Installer Remote to navigate between elds.

1. With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the Pro:Centric menu option. Then, press OK.

2. Select/highlight the Media Type eld and press OK on the Installer Remote to display the drop-down list of options. Then use the Up/ Down arrow keys to select either RF or IP, as applicable.

Note: If the Media Type has already been set in the EZ-Manager

Wizard, the specied value will be reected in this eld.

3. Refer to the appropriate subsection below to congure the STB’s

Pro:Centric settings to match those of the Pro:Centric server.

While the Pro:Centric application itself is an additional feature (see

step 4), the appropriate Pro:Centric server conguration must be completed to enable E-Z Installation (conguration and software/ rmware) data downloads and, if congured, the Pro:Centric appli-

cation download.

RF Conguration

For STBs in Pass-through Mode or FTG Mode, if the Data Channel is left at its default value (AUTO), the STB’s Data Channel Auto Search feature will be enabled. See Installer Menu item 119 DATA CHANNEL description on page 40 for further information.

To change the Data Channel setting, select/highlight the Data Channel eld and press OK on the Installer Remote. Then, use the Up/Down arrow keys to select either MANUAL or AUTO from the drop-down list of options.

When the Data Channel eld is set to “MANUAL,” a data entry eld is available on the screen, and you can specify the RF channel number that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 0 (disabled) to 135. * Use the arrow keys

on the Installer Remote to select the Data Channel data entry eld and

press OK. You can then use the number keys on the Installer Remote to direct enter the Data Channel, or you can use the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

Note: If the Data Channel has already been set in the Installer Menu

(Installer Menu item 119) or in the EZ-Manager Wizard, the specied

channel will appear in the Data Channel data entry eld. If you change the Data Channel in this menu, Installer Menu item 119 will now show the value you entered here.

Network

Pro:Centric

Media Share

Pre-loaded

PRO:CENTRIC

Mode

Apps

Conﬁguration Only

Update Event

Disable

Media Type

Data Channel

AUTO

Note: By default, the Pro:Centric Menu

initially shows RF conguration elds.

When “IP” is selected as the Media Type, Server Address and either IP Address and Port Number or Domain Name and

Port Number elds appear on the screen (in place of the Data Channel eld).

* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.

(Continued on next page)

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Page 63

IP Environment Setup (Cont.)

(Continued from previous page)

IP Conguration

Note: If the server IP address and port number or domain name have already been set in the

EZ-Manager Wizard, the specied data will be reected in the elds displayed.

Note: Setting the Media Type to “IP” automatically sets item 119 DATA CHANNEL in the Installer Menu to 253. You cannot alter this setting unless you revert Media Type to “RF.” Also, it is not possible to direct enter “253” in the Installer Menu.

a) The Server Address eld provides the option to specify the domain name of the Pro:Centric

server instead of the server’s IP address. Select/highlight the Server Address eld and press OK on the Installer Remote. Then, use the Up/Down arrow keys to select either IP Address or Domain Name from the drop-down list of options for dening the server.

b) Depending on your selection in the previous step, either:

• Enter the Pro:Centric server IP address in the IP Address eld. The IP address must

match the IPv4 multicast address that is set in the Pro:Centric server.

• Enter the Pro:Centric server domain name in the Domain Name eld. Note that in order

for the domain name to be resolved to an IP address, there must be a DNS entry for the domain name.

c) Enter the Pro:Centric server port number in the Port Number eld. The port number must

match the port number that is set in the Pro:Centric server.

4. Select/highlight the Mode eld and press OK on the Installer Remote to display the dropdown list of options. Then, use the Up/Down arrow keys to select the appropriate Pro:Centric Application Mode setting—Conguration Only, FLASH, GEM, or HTML. If the Pro:Centric Application Mode is set to “Conguration Only,” Pro:Centric application data will not be down- loaded.

Note: If the mode has already been set in the Installer Menu (item 098 PRO:CENTRIC) or in

the EZ-Manager Wizard, the specied mode will be reected in this eld. If you change the mode in this menu, Installer Menu item 098 will now reect the value you selected here.

5. Select/specify the appropriate Update Event setting(s), as required. Based on Update Time settings, the Wake For Update feature wakes the STB once daily to check for, and if applicable, download updates from the Pro:Centric server. See Installer Menu item 121 UPDATE TIME HR description on page 41 for additional information on Wake For Update functionality.

• Select/highlight the Update Event eld and press OK on the Installer Remote. Then, use

the Up/Down arrow keys to select either Enable or Disable from the drop-down list of options. When Update Event is set to “Enable,” an Update Time eld is displayed on the screen.

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Page 64

IP Environment Setup (Cont.)

(Continued from previous page)

• If Update Event is enabled, set the Update Time as required. Use the arrow keys on the

Installer Remote to select/highlight the Update Time eld, and then press OK. Hour, Minute, and Meridiem elds will be displayed. Select each eld in turn and specify the appropriate

Wake For Update time, as desired. Note that the Update Time set in this menu is based on a

12-hour clock. Ensure the meridiem (AM/PM) specication is set accordingly.

6. Once all elds are completed as required, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press to exit the IP Environment Menu.

Media Share Setup

The Media Share Menu allows you to enable the following Media Share features on this STB:

• LG Smart Share ®: Allows guests to use the STB/display panel to access and view data shared

either by wired DLNA Certied ® devices connected to the same LAN as the STB or by wireless

LG devices using LG’s Smart Share application with Wi-Fi Direct ®.

• Screen Share: Enables screen sharing with a Miracast ® or Wireless Display (WiDi) capable

device (e.g., a laptop with Intel ® hardware).

• Media Renderer: Enables the STB to act as a media renderer device to receive content from

DLNA Certied devices on the same network.

• Bluetooth Sound Sync: Allows guests to listen to audio from a Bluetooth-enabled mobile device

through the display panel’s speakers.

• DIAL (Discovery and Launch): Allows guests to play selected application media on the STB/

display panel from a device with DIAL capability. The device may be used to cast any application for which an STB-compatible application has been created/selected for inclusion in the Pre-loaded Apps Menu (for example, YouTube—see also “Pre-loaded Applications” on page 66). Note that the device must be connected to the same network as the STB.

• SoftAP: Enables the STB to function as a 2.4 GHz wireless access point for up to five devices.

Note that a wired network connection MUST be established in order for guests to use SoftAP.

Note: See also Reference section, “Using Media Share Features,” for additional information on these features.

1. With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select Media Share. Then, press OK.

2. In the Media Share Menu, all features with the exception of SoftAP may be enabled or disabled as follows:

• Use the Up/Down arrow keys on the Installer Remote to select/highlight the desired feature,

and then press OK.

• Then, use the Up/Down arrow keys to select either Enable or Disable from the drop-down

list of options. See also notes on following page regarding Wi-Fi Direct requirement and

Bluetooth Sound Sync conrmation.

(Continued on next page)

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(Continued from previous page)

3. If you would like to enable SoftAP, complete the SoftAP access

conguration as follows:

• Select/highlight SoftAP and press OK on the Installer Remote.

• When you initially access the SoftAP screen (see example at

right), the OFF/ON toggle button at the top right of the screen is selected/highlighted by default. Press OK on the Installer Remote to turn SoftAP ON.

• To enable use of a randomly generated security key for SoftAP

access, set the Use Default eld to “Enable” (the Security Key

eld will subsequently be grayed out and the random security key

will be displayed).

• To specify your own security key for SoftAP access, set the Use

Default eld to “Disable.” Then, select the Security Key eld and

press OK. In the data entry eld, you can use the number keys on the Installer Remote to direct enter a numeric security key, or you can use the arrow keys to select the appropriate alphanumeric characters—at least eight, but no more than 64—from the pop-up virtual keyboard displayed at the bottom of the screen. Note that the security key may not contain any special characters (:, /, \, @, etc.). When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

• Select the appropriate values in the Wi-Fi Signal Strength, and

Wi-Fi Channel elds, as required.

4. If desired, you can specify a name for this STB so that it is easy to identify and differentiate from other STBs/TVs for which sharing has been/will be enabled.

Note: By default, the STB name is the STB’s serial number. However, if a room number is specied in the EZ-Manager Wizard or in the General Menu / Room Info screen, the STB name is changed to the room number.

To edit the STB name, use the Up/Down arrow keys to select the STB Name eld, and then press OK. You can then use the number keys on the Installer Remote to direct enter a numeric STB name, or you can use the arrow keys to select the appropriate alphanumeric character(s) from the pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

5. Once all elds are completed as required, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press

to exit the IP Environment Menu.

Note: While Smart Share, Screen Share, DMR, and Bluetooth Sound Sync settings are clonable, DIAL and SoftAP settings, as well as the STB name cannot be cloned.

IP Environment Setup (Cont.)

Network

MEDIA SHARE

Pro:Centric

Media Share

Pre-loaded

Apps

Notes:

• Screen Share MUST be enabled in

addition to Smart Share in order for guests to use Wi-Fi Direct.

• If you enable Bluetooth Sound Sync,

a pop-up conrmation banner will be

displayed since enabling Bluetooth Sound Sync renders Wireless LG Sound Sync unavailable. Select Yes to continue.

Network

SOFTAP

Media Share /

Pro:Centric

Use Default

Disable

Pre-loaded

Apps

Security Key

00000000

Wi-Fi Signal Strength

Not Used

Wi-Fi Channel

Auto

Media Share

Smart Share

Disable

Screen Share

Disable

DMR

Disable

Bluetooth Sound Sync

Disable

DIAL

Disable

STB Name

406KCEA6Q508

SoftAP

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IP Environment Setup (Cont.)

Pre-loaded Applications

This option allows you to select which of the pre-loaded application icons to display in the STB’s Smart Launcher, which appears along the bottom of the screen.

When the Pro:Centric application is disabled, the Smart Launcher is available to end users via the PORTAL button on the remote control. Depending on the remote control being used, the Smart Launcher may also be available to end users via a SMART button.

1. With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select Pre-loaded Apps. Then, press OK.

2. In the Pre-loaded Apps Menu, a list of available application options is displayed. Use the Up/Down arrow keys to highlight each application you wish to select or de-select, and press OK on the Installer Remote. When an application is selected, a checkmark is displayed at the left of the application name.

Note: Though not included in the application list on this screen, all Screen Share applications are available in the Smart Launcher once they are enabled in the Media Share Menu. See “Media Share Setup” above.

3. When you are done selecting the pre-loaded application icons to be displayed in the Smart Launcher, as required, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press to exit the IP Environment Menu.

Network

PRE-LOADED...

Pro:Centric

Media Share

Pre-loaded

Apps

Web Browser

Default Home

Application2

Application3

Application4

Application5

Application6

Notes:

• Make sure to select any application(s)

that may be used in conjunction with the DIAL feature, if applicable.

• If desired, with the Web Browser

application, you may specify the default home page.

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Reference: Updating STB Software using a USB Memory Device

This section describes how to update STB (CPU) and/or PTC software using the STB Manager “Update STB Software” and/or “Update PTC Software” option(s), respectively, though you may also use the Ez Download utility to update software, if desired. See “Ez Download Utility” on pages 27 to 30 for further information.

Before You Begin

• Software update les must be stored in a folder named “LG_DTV” in the root directory of the

USB memory device.

• Ensure the USB device has been formatted with FAT format.

Update the STB/PTC Software

Note: You can check the STB/PTC software versions by accessing the Installer Menu with the

Installer Remote. See “Accessing the Installer Menu” on page 31 for further information. PTC and CPU versions are displayed in the Installer Menu footer.

Note for STB CPU Software Update only: If the STB detects a software le on the USB device, it will automatically display an Update STB Software screen, and if the le contains a later version of

software than is currently running on the STB, you can start the software update from this screen (select UPDATE and press OK). Otherwise, you can exit the screen (select CANCEL and press OK), and access the STB Manager as described below.

1. Turn ON the STB/display panel, and then insert the USB memory device into either of the USB ports on the STB.

Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through Mode) or the Function Menu (STB is not in Pass-through Mode).

3. (STB in Pass-through Mode only) From the Quick Settings Menu displayed at the right of the screen, select the All Settings menu icon and press OK to access the advanced STB setup menus.

4. Use the arrow navigation keys to select/highlight either the General menu icon from the STB setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to display the STB Manager (see example on following page).

Note: Ez Download is always selected by default when you initially access the STB Manager. Also note that Diagnostics is for service use only.

5. If more than one USB memory device is currently connected to the STB, be sure to select the

USB device that contains the software le you wish to use. If necessary, use the arrow keys

on the Installer Remote to select/highlight the USB DEVICE button in the top right corner of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices displayed at the top of the screen.

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USB Device

USB 1: Device 1 USB 2: Device 2

(Continued on next page)

Page 68

Reference: Updating STB Software using a USB Memory Device (Cont.)

(Continued from previous page)

STB MANAGER

Ez Download

USB 1:

Device Name

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Diagnostics

Select the ﬁle(s) to download, and then select UPDATE below.

Insert Background Image(s)

None

Update STB Software

STB_CPU_SW.epk

Update PTC Software

STB_PTC_SW.txt

Import Clone File

STB_IM.tlx

Image1

.jpg Image2.jpg Image3.jpg

Image4

.jpg Image5.jpg Image6.jpg

USBDEVICE

UPDATE

Image7

.jpg Image8.jpg Image9.jpg

6. Use the Up/Down arrow keys to select Update STB Software or Update PTC Software, as applicable, and press OK.

Depending on your selection, a list of either STB or PTC software files stored in the LG_DTV folder on the USB memory device will be displayed on the screen. Above the listing of files, you can also see the current version of STB or PTC software. The following screen sample illustrates an Update STB Software screen.

STB MANAGER

Update STB Software

USB 1:

Device Name

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Diagnostics

Select the ﬁle to download, and then select UPDATE below.

Current STB Software Version:

ﬁlename

.epk/Version:

ﬁlename

.epk/Version:

UPDATE

version#

USBDEVICE

7. Use the arrow keys to select/highlight the update le to download, and then press OK.

8. When you are ready to download the update, select UPDATE on the screen, and then press OK on the Installer Remote.

Software update progress will be displayed on the screen. Do NOT remove the USB device until the software update is complete. When the software update is complete, an UPDATE COMPLETE pop-up banner will briey be displayed at the bottom of the screen, and then, the STB will reboot.

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Reference: Downloading Background Images using a USB Memory

Background images are intended for use with the Bluetooth Sound Sync feature. Once a mobile device has been paired with the STB, guests may choose to display a slideshow on the screen (as opposed to a blank screen or the Bluetooth Sound Sync screen) while audio is playing.

This section describes how to download background images using the STB Manager “Insert Background Image(s)” option, though you may also use the Ez Download utility to download the background image(s), if desired. See “Ez Download Utility” on pages 27 to 30 for further information.

Background Image File Guidelines

• A background image may be either a baseline or progressive JPEG or a 24-bit (RGB 8x8x8) BMP.

• A JPEG image should be no larger than 6 MB.

• A BMP image should be no larger than 5.93 MB.

• The maximum resolution allowed for a background image is 1920 x 1080 pixels (FHD).

• Avoid using special characters, such as ?, &, @, etc., in a background image lename.

Device

Before You Begin

• The background image le(s) must be stored in a folder named “LG_DTV” in the root directory of the USB memory device.

• Ensure the USB device has been formatted with FAT format.

Download the Background Image(s)

1. Turn ON the STB/display panel, and then insert the USB memory device into either of the USB

ports on the STB.

Press MENU SETTINGS on the Installer Remote to display the STB setup menus (STB is in Pass-through Mode) or the Function Menu (STB is not in Pass-through Mode).

3. (STB in Pass-through Mode only) From the Quick Settings Menu displayed at the right of the

screen, select the All Settings menu icon and press OK to access the advanced STB setup menus.

4. Use the arrow navigation keys to select/highlight either the General menu icon from the STB

setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to access the STB Manager (see example on following page).

Note: Ez Download is always selected by default when you initially access the STB Manager. Also note that Diagnostics is for service use only.

5. If more than one USB memory device is currently connected to the STB, be sure to select the

USB device that contains the image le you wish to use. If necessary, use the arrow keys on

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USB Device

USB 1: Device 1 USB 2: Device 2

(Continued on next page)

Page 70

Reference: Downloading Background Images using a USB Memory Device (Cont.)

(Continued from previous page)

STB MANAGER

Ez Download

USB 1:

Device Name

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Diagnostics

Select the ﬁle(s) to download, and then select UPDATE below.

Insert Background Image(s)

None

Update STB Software

STB_CPU_SW.epk

Update PTC Software

STB_PTC_SW.txt

Import Clone File

STB_IM.tlx

Image1

.jpg Image2.jpg Image3.jpg

Image4

.jpg Image5.jpg Image6.jpg

USBDEVICE

UPDATE

Image7

.jpg Image8.jpg Image9.jpg

6. Use the Up/Down arrow keys to select Insert Background Image(s), and then press OK.

STB MANAGER

Insert Background Image(s)

USB 1:

Device Name

Ez Download

Insert Background Image(s)

Update STB Software

Update PTC Software

Import Clone File

Diagnostics

Select the ﬁle(s) to download, and then select UPDATE below.

Image1

.jpg Image2.jpg Image3.jpg Image4.jpg

Image5

.jpg Image6.jpg Image7.jpg Image8.jpg

UPDATE

7. Use the arrow keys to select/highlight the image le(s)—up to 12 images or 10 MB—to download,

and then press OK.

8. When you are ready to download the image le(s), select UPDATE on the screen, and then press OK on the Installer Remote.

Background image update progress will be displayed on the screen. Do NOT remove the USB device until the background image update is complete. When the image update is complete, a

DOWNLOAD COMPLETE pop-up banner will briey be displayed at the bottom of the screen, and

then, the STB will reboot.

USBDEVICE

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Reference: Display Panel Specications

This section describes the types of commercial display panels that may be used with the STB-5500.

LG Hospitality TV Panels

The STB-5500 may be used with LG Hospitality TVs (LP645H, LT670H, etc.) that support Multiple Protocol Interface (MPI).

Use the MPI/MTI cable provided to connect the RJ-12 MPI/MTI TELEVISION CONTROL port on the STB-5500 front jack panel to the MPI port on the rear jack panel of the display.

LG Commercial Monitors & Public Display TV Panels

The STB-5500 may be used with LG Commercial Monitors (M3203CCBA, M3204C, etc.) or Public Display TVs (LD450C, LT560C, etc.) that support the TV-Link Monitor (TLM) interface.

Use the 3.5 mm-to-DB9 TLM cable provided to connect the 3.5 mm RS-232C TELEVISION CONTROL jack on the STB-5500 rear jack panel to the RS-232 CONTROL connector on the rear jack panel of the display.

Note that when you use these model display panels, you must set Installer Menu item 113 PANEL TYPE appropriately. For example, if you are using an LG Commercial Monitor or Public Display TV that does not support an xb Input Select command, set Installer Menu item 113 to 2. If you are using an LG Commercial Monitor or Public Display TV that does support an xb Input Select command, set Installer Menu item 113 to 4 (default).

Note: Installer Menu item 113 values 0, 1, and 3 are available to support legacy panel types.

Commercial Non-LG TV Panels

The STB-5500 may be used with commercial non-LG TVs that support SONIFI’s Multiple Television Interface (MTI) protocol.

Use the MPI/MTI cable provided to connect the RJ-12 MPI/MTI TELEVISION CONTROL port on the STB-5500 front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of the display.

Note that some MTI interface configuration may be required on non-LG TVs. Refer to the TV manufacturer’s documentation to determine if any configuration is required. Also, you will need to enable the MTI protocol (disabled by default) in the STB. See Reference section, “Enabling or Disabling the MTI Protocol on the STB” for further information.

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Reference: STB Aux Input Conguration

ENABLE MPI DATA

DIRECT ACCESS

Tuning *

STB

Installer Menu

MPI DATA

STATUS TYPE 0x41 SOURCES ENABLED (R/W)

Installer

Item 029

OLD OCV

= 0

131-0 91-0

132-0 92-0 HDMI2

133-0 93-0 HDMI1

135-0 95-0

* Use Installer Remote to enter channel number indicated based on OLD OCV Installer Menu setting. ** HDMI 3 port on expansion interface connector.

Installer

Item 029

OLD OCV

= 1

Aux

Input

(Rear)

HDMI3 **

Input

Mode

CV 39

DTV

PC 2 2

DTV

PC 2 2

DTV

PC 2 2

Item Function Value

REAR AUX

HDMI2

ENABLE

HDMI1

ENABLE

HDMI3

ENABLE

Enable

Bit

1 1 Rear Video (Aux) 1 0 VIDEO 1

2 S-Video Rear 2

DATA STATUS

TYPE 0xD2

CURRENT AV

SOURCE (R)

Label Value Value Description

Front

Computer

NTSC Rear

Computer

DATA STATU S

TYPE 0x0D

AUX SOURCE (R)

0 VIDEO

COMPUTER

0 VIDEO

COMPUTER

0 VIDEO

COMPUTER

Installer

Menu Item 046 START AUX SRCE

(Start Aux

Source)

Value

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Reference: Auto Input(s) Sensing Feature

This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. To disable auto-sensing for all available Aux inputs, set item 042 to 0. To enable auto-sensing for all available Aux

inputs, set item 042 to 255. For specications on all other available settings (i.e., settings for individual

inputs), refer to the table on the following page.

Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu, HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.

In the Installer Menu, an informational code is displayed at the right of each Auto Inputs value, for example:

PTC INSTALLER MENU

STB_5500

CPU

042 AUTO INPUTS 225 765XXXX0

UPN 000-000-000-000 SW 5331 7F60 PTC V#.##.### CPU V#.##.##.##

CTV

AUTO INPUTS Display Code

This example illustrates Installer Menu item 042 value 225, which enables auto-sensing for all available Aux inputs. The input #s in the display code (7, 6, 5, 0 in this example) identify the enabled Aux inputs. See first table below for a listing of the STB-5500 Aux inputs and their corresponding display code input #s. The second table below shows the display codes for all item 042 values.

Each code consists of eight characters that identify the Aux input(s) for which auto-sensing is enabled.

The following table identies the Installer Menu display code Input # for each Aux input that is available on the STB-5500. The table also identies the Installer Menu item associated with each Aux input. Remember

that in order for auto-sensing to be enabled for an input, that input must also be enabled in the Installer Menu.

Installer Menu

Display Code

Input #

0 AV 039 REAR AUX EN

6 HDMI 1 035 HDMI1 ENABLE

7 HDMI 2 091 HDMI2 ENABLE

5 HDMI 3 * 092 HDMI3 ENABLE

* HDMI 3 port on expansion interface connector.

Aux

Input

Installer Menu

Item Function

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Reference: Auto Input(s) Sensing Feature (Cont.)

Auto Inputs Values

Item 042 Value

001 Enabled Disabled Disabled Disabled Disabled DDDXXXX0

032 Disabled Disabled Disabled Disabled Enabled DD5XXXXD

033 Enabled Disabled Disabled Disabled Enabled DD5XXXX0

064 Disabled Disabled Enabled Disabled Disabled D6DXXXXD

065 Enabled Disabled Enabled Disabled Disabled D6DXXXX0

096 Disabled Disabled Enabled Disabled Enabled D65XXXXD

097 Enabled Disabled Enabled Disabled Enabled D65XXXX0

128 Disabled Disabled Disabled Enabled Disabled 7DDXXXXD

129 Enabled Disabled Disabled Enabled Disabled 7DDXXXX0

160 Disabled Disabled Disabled Enabled Enabled 7D5XXXXD

161 Enabled Disabled Disabled Enabled Enabled 7D5XXXX0

192 Disabled Disabled Enabled Enabled Disabled 76DXXXXD

193 Enabled Disabled Enabled Enabled Disabled 76DXXXX0

224 Disabled Disabled Enabled Enabled Enabled 765XXXXD

225 Enabled Disabled Enabled Enabled Enabled 765XXXX0

X = Aux input source is Disabled or Not Available (i.e., on this STB model) D = Auto-sensing for input is Disabled Input # = Auto-sensing for input is Enabled

AV Component HDMI 1 HDMI 2 HDMI 3

Inputs

Installer Menu

Display

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Reference: Enabling or Disabling the MTI Protocol on the STB

This section describes how to enable or disable the MTI protocol (MPI/MTI TELEVISION CONTROL) on the STB. Refer to the appropriate procedure below depending on whether you would like to complete the steps via the Installer Menu or using the FTG File Manager. By default, the MTI protocol is disabled.

Note: If you do not see the STB’s video output on the display, use the display panel’s IR remote to manually switch the display panel to the appropriate HDMI input so that you can complete the required procedure.

Enable/Disable the MTI Protocol via the Installer Menu

1. Use the Installer Remote to access the STB’s Installer Menu, and navigate to Installer Menu item 113 PANEL TYPE.

PTC INSTALLER MENU

STB_5500 CPU

CTV

113 PANEL TYPE 004 MTI EN

UPN 000-000-000-000 SW 5331 7F60 PTC V#.##.### CPU V#.##.##.##

MTI Code

This example indicates that the MTI protocol is enabled. If the MTI protocol is disabled, no text will appear.

2. Either:

• Press 719 + OK on the Installer Remote to enable the MTI protocol.

• Press 719 + EXIT on the Installer Remote to disable the MTI protocol.

Enable/Disable the MTI Protocol using the FTG File Manager

This procedure describes how to modify the MTI protocol setting using the File Manager. Once you save the new .tlx le, you can transfer (import) it to a Target STB using a USB memory device.

Note: If the EZ-Manager Wizard appears on the screen when you turn ON the Target STB/display panel,

you can use the wizard’s “USB Conguration” option to access the STB Manager and complete the import procedure (see “STB Conguration Options” and/or “USB Conguration” on pages 19 and 25, respectively,

as necessary). See also “Importing a Clone File” on pages 47 to 51 for further information.

1. Launch the FTG File Manager and open an existing le or create a new le (i.e., load FTG Installer

Menu settings for the STB-5500), as necessary.

2. In the FTG Installer Menu Conguration Utility, click on Installer Menu item #113 Panel Type in the

Index tab, or click on the STB I/O tab.

3. Type MTI in the text eld at the bottom of the #113 Panel Type options. An “MTI Disable” checkbox will be displayed (with a checkmark if the MTI protocol is currently disabled or without a checkmark if the MTI protocol is currently enabled). See example below.

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Page 76

Reference: Enabling or Disabling the MTI Protocol on the STB (Cont.)

(Continued from previous page)

4. Either:

• Click the “MTI Disable” checkbox to remove the checkmark and enable the MTI protocol.

• Click the “MTI Disable” checkbox to add the checkmark and disable the MTI protocol.

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Reference: Restoring Factory Defaults on the STB(s)

This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on a single STB that is currently in Pass-through or FTG Mode or on multiple STBs that are currently in FTG Mode.

Restore All Factory Defaults

This section describes how to restore a single STB, regardless of its current mode, to a factory default

condition. The following procedure requires that you contact LG technical support to obtain a predened

value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory “IN-STOP” process, which restores all factory defaults on the STB. This procedure will also reactivate the EZ-Manager Wizard.

1. Use the Installer Remote to access the STB’s Installer Menu.

2. Navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support. Then, press OK.

3. At the prompt for conrmation, key in the password provided by technical support. This will initiate the IN-STOP that restores the factory defaults on the STB.

Installer Menu Item 117 FACT DEFAULT

If the STB is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1 to restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned channel icons and custom text labels. Note, however, that if a complete restoration of the STB’s factory defaults is required, see “Restore All Factory Defaults” above.

Additional FTG Mode Options

There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on STBs

that are in FTG Mode. The rst enables you to restore a single STB to Pass-through Mode, while the

second enables you to restore multiple STBs to Pass-through Mode at one time. However, both options

require that you create a “Zero Mapped Channels” FTG Conguration (.tlx) le, i.e., an FTG Conguration le with no data. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.

• Using a USB memory device, import a “Zero Mapped Channels” FTG Conguration (.tlx) le to the STB.

Refer to “Importing a Clone File” on pages 47 to 51 for further information on the import procedure.

• If your system uses a Pro:Centric server for remote management, use the Pro:Centric server Admin

Client to load a “Zero Mapped Channels” FTG Conguration (.tlx) le on the Pro:Centric server. Refer to

the Pro:Centric Server Admin Client User Guide for further information.

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Reference: Using the STB’s Zoning Features

This section describes the STB Zoning and Wi-Fi Zoning features available with the STB-5500. These features are primarily intended for use when the STB is congured for FTG Mode operation; however, Wi-Fi Zoning, along with selected elements of STB Zoning (Installer Menu and Setup Menu prole Zone assignments), may also be used with STB cloning processes using a USB memory device / “.tlx” le. Refer to the appropriate section(s) below for further information on the Zoning features and how to set the STB Zone # or Wi-Fi Zone # in an STB that is currently in Pass-through Mode.

STB Zoning Feature

This feature enables you to create localized congurations for STBs/displays in selected locations, or “Zones,” within the installation environment, for example, a hotel lobby, tness center, restaurant, etc.

Using the STB Zoning Feature with FTG Mode via CPU Conguration

The FTG File Manager may be used to create an FTG Conguration (.tlx) le that contains multiple Installer Menu and Setup Menu proles, each with its own Zone assignment. Up to nine unique Zones can be designated for STB-5500 FTG Installer Menu and/or Setup Menu proles. Zone restrictions can

also be placed on individual channels in the FTG Channel Map. Thus, for example, you may create an

FTG Installer Menu and/or Setup Menu prole to specically congure an STB/display in the hotel lobby

and also restrict the channels that are available to be tuned on that STB/display.

The STB Zone # must be set appropriately on each STB in order for the STBs to be congured correctly. See “Set the STB Zone # and/or Wi-Fi Zone # in the STB” on page 80, and set the STB Zone # in all

the STBs in a select area, so that the STBs/displays are congured with corresponding FTG Installer

Menu and/or Setup Menu settings and/or can omit channels that have been restricted in the FTG Channel Map. STB Zone 0 is the default STB Zone #.

The following subsections briey describe how to assign Zone designations in the FTG File Manager.

Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.

FTG Installer Menu Prole Zone Assignments

The FTG File Manager main screen enables you to change the Zone assignment (default = Zone 0) for each Installer Menu prole to be included in an FTG Conguration (.tlx) le. For example, you may wish to

create one STB-5500 Installer Menu prole for the hotel lobby and another STB-5500 Installer Menu prole for the tness center, both of which are different from the Installer Menu prole used for standard guest rooms. The STB Zoning feature enables you to save multiple STB-5500 FTG Installer Menu proles, each with its own Zone assignment, in one FTG Conguration le. If each STB in the aforementioned locations (Zones)

has had its STB Zone # set appropriately, as described in the procedure on page 80 or via the EZ-Manager Wizard, the STB(s) will only be congured by the Installer Menu prole that matches its(their) Zone setting.

In the FTG File Manager main screen, you can also edit the Zone assignment for each Installer Menu prole and/or Setup Menu prole already present in the FTG Conguration List and Setup Menu List windows.

Note: See also the FTG File Manager main screen overview on page 54. In addition, note that Setup

Menu proles cannot be created in the FTG File Manager; they must be saved (exported) from a TV/STB.

FTG Channel Map Zone Restrictions

The FTG Channel Map Editor in the FTG File Manager’s FTG Channel Map Conguration Utility enables

you to place Zone restrictions on individual channels that may be prohibited or deemed unsuitable for certain locations. In the FTG Channel Map Editor, one or more Zone restrictions (1–8) may be placed on each channel that is to be restricted. For example, if you wish to restrict a channel from Zones 2 and 4, select both “Zone 2” and “Zone 4” in the Zone Restriction section of the FTG Channel Map Editor screen

when dening or editing that channel.

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Reference: Using the STB’s Zoning Features (Cont.)

Note: While a channel can be restricted from up to eight Zones, an STB can only ever be in (set for) one

Zone. See also the FTG Channel Map Editor overview on page 56.

At the same time, keep in mind that the STB Zone designations are not mutually exclusive. That is, you may opt to place Zone restrictions on selected channels in the FTG Channel Map, but at the same time,

you can choose to congure all STBs/displays at the site with the same Installer Menu and/or Setup Menu settings. For example, an FTG Conguration (.tlx) le being used to congure the STBs/displays at a site may contain multiple Installer Menu and Setup Menu proles with different Zone assignments, as well

as an FTG Channel Map with Zone restrictions on several channels. Each STB that still has the default STB Zone 0 setting will only be congured by the Installer Menu and/or Setup Menu prole(s) with a Zone 0 designation. If, on the other hand, the STB Zone # is set to 1, the STB will rst look in the le for the

STB-5500 Installer Menu and/or Setup Menu prole(s) with a Zone 1 designation. If none of the STB-5500 Installer Menu and/or Setup Menu proles has a Zone 1 designation, the STB will then look for the STB-5500 prole(s) with a Zone 0 designation. For the FTG Channel Map conguration, when the STB

Zone # is set to 0, the STB will ignore any Zone restrictions (1–8) that may be placed on channels in the FTG Channel Map. However, when the STB Zone # is set to 1, the STB will omit any channels that have been restricted from Zone 1 in the FTG Channel Map.

Using the STB Zoning Feature with Cloning Conguration

A location-specic conguration / Clone (.tlx) le may be saved (exported) from a Master STB and then be used to congure Target STBs. For example, if the STB Zone # in the Master STB is set to 3 before the Clone le export is initiated, the Master STB’s Installer Menu and Setup Menu proles will be saved with the STB Zone 3 assignment. In order to congure the Target STBs with the Zone 3 Installer Menu and Setup Menu proles exported from the Master STB, you must set the STB Zone # accordingly in the Target STBs before importing the Clone le. See “Set the STB Zone # and/or Wi-Fi Zone # in the STB” on the following

page. Also, see “Cloning Procedures” on pages 45 to 51 for additional information on the cloning processes. STB Zone 0 is the default STB Zone #.

Wi-Fi Zoning Feature

This feature enables you to use a Clone/Conguration (.tlx) le to congure an individual STB or group of STBs with a particular Wi-Fi access point’s login data to create “Wi-Fi Zones” within the installation environment.

Using the Wi-Fi Zoning Feature with FTG Mode via CPU Conguration

The FTG File Manager may be used to create an FTG Conguration (.tlx) le with an FTG Installer Menu prole that contains login data for multiple Wi-Fi access points, each assigned a Wi-Fi Zone #. Up to 100

Wi-Fi Zones can be designated within each FTG Installer Menu prole, thus allowing for distribution of the Wi-Fi network load. For example, if a site has 50 STB-5500s within close proximity, you may wish to create

10 Wi-Fi Zones, each with its own access point that has unique login data, so that no more than ve of the

STBs are connected to one access point at any given time.

In order for an STB to be congured by the proper Installer Menu prole with the desired Wi-Fi access point

login data for wireless networking (i.e., SSID, security type, and security key), you must set both the STB Zone # and the Wi-Fi Zone # in the STB (see “Set the STB Zone # and/or Wi-Fi Zone # in the STB” on the following page for further information). If the Wi-Fi Zone # in the STB is set to 0 (default), the STB will not obtain

access point login data from the Installer Menu prole with which it is congured unless the prole contains the global Wi-Fi Zone 100. Any STB that does not nd its matching Wi-Fi Zone # in the FTG Conguration le, but that does nd the global Wi-Fi Zone 100, will be congured with the global access point login data.

Refer to the Free-To-Guest (FTG) File Manager User Guide for further information on dening Wi-Fi Zones in the FTG File Manager.

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Reference: Using the STB’s Zoning Features (Cont.)

Using the Wi-Fi Zoning Feature with Cloning Conguration

A location-specic Wi-Fi conguration / Clone (.tlx) le may be saved (exported) from a Master STB and then be used to congure Target STBs. First, the wireless network (i.e., the access point login data) must be congured in the Master STB’s IP Environment Menu (see “Conguring a Wi-Fi Network Connection”

on page 60). Then, a Wi-Fi Zone # must be set in the Master STB (see “Set the STB Zone # and/or Wi-Fi Zone # in the STB” below). If desired, an STB Zone # may also be set in the Master STB.

For example, if the Wi-Fi Zone # is set to 4 and the STB Zone # is set to 5 before the Clone le export is initiated, the Master STB’s Installer Menu prole will be saved with the Zone 5 assignment, and within that Installer Menu prole, the access point login data for wireless networking (i.e., SSID, security type, and security key) will be saved with a Wi-Fi Zone 4 assignment. In order to congure the Target STBs with the proper Installer Menu prole and access point login data, you must set both the STB Zone # and the Wi-Fi Zone # in the Target STBs accordingly before importing the Clone le. See “Set the STB Zone # and/or Wi-Fi Zone # in the STB” below. Also, see “Cloning Procedures” on pages 45 to 51 for additional information on the cloning processes. If the Wi-Fi Zone # in the STB is set to 0 (default), the STB will not obtain

access point login data from the Installer Menu prole with which it is congured unless the prole contains the global Wi-Fi Zone 100. Any STB that does not nd its matching Wi-Fi Zone # in the Clone le, but that does nd the global Wi-Fi Zone 100, will be congured with the global access point login data.

Set the STB Zone # and/or Wi-Fi Zone # in the STB

You can set the STB Zone # and/or the Wi-Fi Zone # in the EZ-Manager Wizard (see “EZ-Manager Wizard” on pages 17 to 26) or, if the STB is in Pass-through Mode, via the STB’s setup menus as described below. Note that the following procedure can only be performed while the STB is in Pass-through Mode. You will also be able to specify a Label (North, South, East, West) and Room Number for this STB, if desired.

1. Turn ON the STB/display panel.

2. Press MENU on the Installer Remote, and use the arrow navigation keys to select/highlight the General menu icon. Then, press OK.

3. In the General Menu, use the Up/Down arrow keys to select Room Info, and then press OK.

4. In the Room Info screen, complete the appropriate elds as described below. Use the Up/Down arrow keys on the Installer Remote to navigate between each of the elds.

• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be congured with a particular

access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security key) may be provided in a Clone/Conguration (.tlx) le.

To assign a Wi-Fi Zone, select/highlight the Wi-Fi Zone eld and press OK. Then, use the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99). Press OK when you are nished.

• STB Zone: Enables you to set a STB Zone # so that the STB can be congured with Installer Menu

and/or Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or Setup Menu settings may be provided in a Clone/Conguration (.tlx) le. If the STB is being congured for FTG Mode, the STB Zone # setting also allows the STB to omit channels that have been restricted in the FTG Channel Map (see “FTG Channel Map Zone Restrictions” on page 78).

To change the STB Zone, select/highlight the STB Zone eld and press OK. Then, use the Left/Right arrow keys to specify the desired STB Zone # (0–8). Press OK when you are nished.

(Continued on next page)

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Reference: Using the STB’s Zoning Features (Cont.)

(Continued from previous page)

• Label: Allows you to select a North, South, East, or West text label for this STB. Select/highlight the

Label eld and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press OK when you are nished.

• Room Number: Allows you to specify the number of the room—up to 16 characters—in which the STB

is located. To enter a room number, use the Up/Down arrow keys to select/highlight the Room Number eld and press OK. You can then use the number keys on the Installer Remote to direct enter a room number, or you can use the arrow keys to select the appropriate alphanumeric character(s) from the pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

Note: The STB name (default: STB’s serial number) will be changed to the room number specied

here. See “Media Share Setup” on pages 64 to 65 for further information on the STB name.

5. When you have completed the elds as necessary, press to return to and/or exit the STB menus, or press MENU to return to program viewing.

Picture

Sound

Channels

General

Safety

Accessibility

GENERAL

Language

Room Info

Time & Date

Timers

Standby Light

Set ID

SIMPLINK (HDMI-CEC)

USB Eject

Home/Store Mode

Picture

Sound

Channels

General

Safety

Accessibility

ROOM INFO

General /

Wi-Fi Zone

STB Zone

Label

-----

Room Number

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Page 82

Reference: Using Media Share Features

When the appropriate Media Share options are enabled in the IP Environment / Media Share Menu (see “Media Share Setup” on pages 64 to 65, as necessary), guests have the ability to use one or more of the following Media Share features:

• Smart Share: Allows guests to use the STB/display panel to access and view media les (photos, videos,

music, etc.) shared either by wired DLNA Certied devices (the devices must be connected to the same

LAN as the STB) or by wireless LG devices using LG’s Smart Share application with Wi-Fi Direct.

• Screen Share: Allows guests to select a Miracast or WiDi capable device, whose screen can be displayed

on the display panel screen.

• Bluetooth Sound Sync: Allows guests to listen to audio from a Bluetooth-enabled mobile device through

the display panel’s speakers.

• DIAL: Allows guests to play selected application media on the STB/display panel from a device with

DIAL capability. The device may be used to cast any application for which an STB-compatible application has been created/selected for inclusion in the Pre-loaded Apps Menu (see “Pre-loaded Applications” on page 66).

• SoftAP: Allows guests to use the STB as a 2.4 GHz wireless access point for up to ve devices.

This section provides an overview of the Smart Share, Screen Share, Bluetooth Sound Sync, DIAL, and SoftAP functionality.

Note: Typically, only one Media Share feature may be used at a time. If one feature is currently in use, you may have to exit or turn it OFF in order to use/turn ON another. In some

cases, you will be prompted to conrm your action. Follow the display prompts as necessary.

Smart Share

Refer to the subsections below for information on using the Smart Share features.

Smart Share with DLNA Certified Devices

The following steps describe how to access and use the Smart Share feature with wired DLNA Certied

devices on the same LAN as the STB.

1. Turn ON the STB/display panel, and then use one of the following methods to access media les/folders,

depending on the current conguration of the STB:

• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote, and use the Left/

Right arrow keys to select Music or Photo & Video from the STB’s Smart Launcher.

• If the Pro:Centric application is loaded, press MENU on the Installer Remote to display the Function

Menu, use the Up/Down arrow keys to select/highlight the General menu icon, and then press OK. In the General Menu, use the Up/Down arrow keys to select Music or Photo & Video.

Note: Depending on the remote control being used (in any mode), you may also access the Smart Launcher via the SMART button.

2. In the next screen (Music or Photo & Video, depending on your selection in the previous step), select the desired Smart Share device, and then select the desired le(s) to view.

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Reference: Using Media Share Features (Cont.)

Smart Share with Wi-Fi Direct

The following steps describe how to access and use Wi-Fi Direct (i.e., to connect to a wireless LG device). Remember that you must also turn ON Wi-Fi Direct and launch the Smart Share application on the LG device.

Note: Screen Share MUST be enabled in the Media Share Menu in addition to Smart Share in order for guests to use Wi-Fi Direct (see “Media Share Setup” on pages 64 to 65).

1. Turn ON the STB/display panel, and press MENU on the Installer Remote to display the STB menus (either the setup menus or the Function Menu depending on whether the STB is or is not in Pass-through Mode).

2. Use the Up/Down arrow keys to select/highlight the General menu icon, and then press OK.

3. In the General Menu, use the Up/Down arrow keys to select Wi-Fi Direct, and then press OK.

Picture

Sound

Channels

General

Safety

Accessibility

GENERAL

Language

Room Info

Time & Date

Timers

Wi-Fi Direct

Standby Light

Set ID

SIMPLINK (HDMI-CEC)

USB Eject

Home/Store Mode

Picture

Sound

Channels

General

Safety

Accessibility

WI-FI DIRECT

General /

[TV]LG Smart TV

REFRESH LIST

Note: The example at left shows the General Menu when the STB is in Pass-through Mode. The Wi-Fi Direct screen is the same whether the STB is or is not in Pass-through Mode.

Note: If Wi-Fi Direct is currently grayed out, you may need to exit/turn OFF another Media Share

feature in order to use Wi-Fi Direct. For example, make sure that SoftAP is turned OFF. See also note on previous page regarding simultaneous use of Media Share features.

4. When you access the Wi-Fi Direct screen, the STB will automatically initiate a search for all available Wi-Fi Direct enabled wireless devices, including mobile devices, laptops, etc. Devices found will be listed in the lower half of the screen.

Note: If the search does not initially locate any devices, you can select REFRESH LIST and press OK to rescan.

5. Use the Up/Down arrow keys to select/highlight the device with which you wish to share, and then press OK.

The share request will be sent to the targeted device. The user of that device may choose to allow or not allow the share connection. Similarly, other devices may request share connections with this STB (pop-up share requests typically appear in the bottom right of the display panel screen).

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(Continued on next page)

Page 84

Reference: Using Media Share Features (Cont.)

(Continued from previous page)

6. Use one of the following methods to access media les/folders, depending on the current conguration

of the STB:

• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote, and use the Left/

Right arrow keys to select Music or Photo & Video from the STB’s Smart Launcher.

• If the Pro:Centric application is loaded, use the Up/Down arrow keys to select Music or Photo &

Video from the General Menu.

Note: Depending on the remote control being used (in any mode), you may also access the Smart

Launcher via the SMART button.

7. In the next screen (Music or Photo & Video, depending on your selection in the previous step), select

the desired Smart Share device, and then select the desired le(s) to view.

Screen Share (Miracast / WiDi)

The following steps describe how to access and use the Miracast / WiDi features.

1. Turn ON the STB/display panel, and then use one of the following methods to access the Screen Share

application, depending on the current conguration of the STB:

• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote, and use the Left/

Right arrow keys to select Screen Share from the STB’s Smart Launcher.

• If the Pro:Centric application is loaded, press MENU on the Installer Remote to display the Function

Menu, use the Up/Down arrow keys to select/highlight the General menu icon, and then press OK. In the General Menu, use the Up/Down arrow keys to select Screen Share.

Note: Depending on the remote control being used (in any mode), you may also access the Smart

Launcher via the SMART button.

Note: If Screen Share is currently not available in the Smart Launcher or in the General Menu (the latter applicable to FTG Mode only), you may need to turn OFF another Media Share feature in order to use Screen Share. For example, access the General Menu and make sure that SoftAP is turned OFF. See also note on page 82 regarding simultaneous use of Media Share features.

2. Follow the on-screen instructions to initiate the Miracast / WiDi connection from your Miracast / WiDi device. Note that you may be prompted to enter a PIN number that appears on the display panel screen into your Miracast / WiDi connection window to complete the connection.

Once the connection is established, the STB display may be used as a second screen for the Miracast / WiDi device.

Bluetooth Sound Sync

The following steps describe how to access and use the Bluetooth Sound Sync feature.

Note: Bluetooth Sound Sync is only accessible from the STB’s Smart Launcher. If the Pro:Centric application is loaded, you will need a remote with a SMART button in order to display the Smart Launcher.

1. Turn ON the STB/display panel, and then use one of the following methods to display the STB’s Smart

Launcher, depending on the current conguration of the STB:

(Continued on next page)

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Page 85

Reference: Using Media Share Features (Cont.)

(Continued from previous page)

• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote.

• If the Pro:Centric application is loaded, press SMART on the Installer Remote (see note above

regarding remote with SMART button).

2. Use the Left/Right arrow keys on the Installer Remote to select Bluetooth Sound Sync, and then press OK.

3. Follow the on-screen instructions to initiate and conrm pairing between your device and the STB.

Once Bluetooth pairing is successful, audio from the device may be heard through the display panel’s speakers. (Make sure the STB volume is at the appropriate level.)

DIAL

The following steps describe how to access and use DIAL. Remember that the device used MUST be connected to the same network as the STB.

Note: DIAL may only be used with device applications for which a STB-compatible application (for example, YouTube) has been created/selected for inclusion in the Pre-loaded Apps Menu (see “Pre-loaded Applications” on page 66).

Note: The applications that may be used in conjunction with DIAL are only accessible from the STB’s Smart Launcher. If the Pro:Centric application is loaded, you will need a remote with a SMART button in order to display the Smart Launcher.

1. Turn ON the STB/display panel, and then use one of the following methods to display the STB’s Smart

Launcher, depending on the current conguration of the STB:

• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote.

• If the Pro:Centric application is loaded, press SMART on the Installer Remote (see note above

regarding remote with SMART button).

2. Use the Left/Right arrow keys on the Installer Remote to select the desired application, and then press OK.

3. On your device, launch the same application, and use the appropriate options (typically available via Settings) to initiate a connection/pairing with the STB. You may also need to access the Settings options from the application on the STB to complete the pairing operation. Follow the on-screen instructions.

Once the connection/pairing is successful, you will be able to view media from the application on the STB/ display panel.

SoftAP

The following steps describe how to access and use the SoftAP feature.

Note: This procedure describes how to access SoftAP from the STB’s General Menu. It is also possible to access SoftAP using the Wi-Fi Service option available from the STB’s Smart Launcher (via the PORTAL button on the remote control if the Pro:Centric application is not loaded or, depending on the remote control being used [in any mode], via the SMART button).

(Continued on next page)

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Page 86

Reference: Using Media Share Features (Cont.)

(Continued from previous page)

2. Use the Up/Down arrow keys to select/highlight the General menu icon, and then press OK.

3. In the General Menu, use the Up/Down arrow keys to select SoftAP, and then press OK.

Picture

Sound

Channels

General

Safety

Accessibility

GENERAL

Language

Room Info

Time & Date

Timers

SoftAP

Set ID

SIMPLINK (HDMI-CEC)

USB Eject

Picture

Sound

Channels

General

Safety

Accessibility

SOFTAP

General /

SoftAP enables the STB to act as a wireless access point to provide Internet access for up to ﬁve Wi-Fi devices.

Note: A wired network connection MUST be established and the STB/display panel must be turned ON.

SoftAP Access Information

SSID 410KKTF1J505

Security Key LGxxxxxx

Number of Connected Devices 0

Note: The example at left shows the General Menu when the STB is in Pass-through Mode. The SoftAP screen is the same whether the STB is or is not in Pass-through Mode.

Note: If SoftAP is currently grayed out, make sure a wired LAN connection has been established.

4. When you initially access the SoftAP screen, the OFF/ON toggle button at the top right of the screen is selected/highlighted by default. If SoftAP is currently OFF, press OK on the Installer Remote to turn SoftAP ON. When SoftAP is ON, the SoftAP access information, including the SSID and security key, is displayed in the lower half of the screen.

5. Make sure Wi-Fi is turned ON on your device, and then look for the STB’s SSID in the list of available Wi-Fi networks. Initiate the connection, and enter the security key as requested.

Once a device is connected successfully to the STB’s network, you can use it to access the Internet. Up

to ve devices may be connected at a time; the Number of Connected Devices eld in the SoftAP screen

shows the number of devices currently connected to the STB Wi-Fi access point.

Note: A wired network connection MUST be established in order for guests to use SoftAP/Wi-Fi Service. Also, the SoftAP/Wi-Fi Service feature may only be used while the STB/display panel is turned ON.

Note: If the Wi-Fi frequency is not automatically detected, set the frequency in the device(s) to 2.4 GHz.

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Page 87

Reference: STB-5500 Jack Panels

Insert USB memory device for

software updates, cloning purposes, FTG

Mode via CPU configuration, picture/

music entertainment, etc., as applicable.

Connections for HDMI output

from external devices.

STB-5500 LED

STB-5500 Front Panel

STB-5500 Rear Panel

POWER (DC IN)

Use 19V 2.1A AC/DC

power adapter (provided).

HDMI OUT

Use HDMI cable (provided) to

connect to display panel HDMI input.

OPTICAL DIGITAL AUDIO OUT

Use for amps and home theater systems. Note:

When the STB is OFF, this port is not enabled.

AUDIO LINE OUT

(3.5 mm jack) Connect audio equipment to

use fixed line level audio output. See also

Reference section, “External Audio Line Out

Specifications.”

AV (AUDIO/VIDEO) IN

(3.5 mm jack) Connect composite audio/

video output from external device. Use A/V

adapter cable provided.

HDMI IN

POWER

USB 2 & 1

1 & 2

IN 1

OPTICAL DIGITAL

AUDIO OUT

OUT

IN 2

AUDIO

LINE OUT

MPI/MTI TELEVISION CONTROL

(RJ-12 port) Use MPI/MTI cable provided to connect to LG Hospitality display panel’s MPI port or

commercial non-LG display panel’s MTI (DATA) port.

EXTERNAL MPI CONTROL

When the STB is in Pass-through Mode, the MPI function enables an external MPI control device (i.e., VOD/PPV STB, etc.) to control the STB.

MPI/MTI

USB IN 1 USB IN 2

AV IN

RS-232C

EXTERNAL

TELEVISON

IR IN

CONTROL

TELEVISON

CONTROL

SERVICE

EXTERNAL

MPI CONTROL

ANTENNA/ CABLE IN

LAN

Use for video IP and/or network connections.

ANTENNA/CABLE IN

Connect to Antenna/CATV.

SERVICE

Restricted to service updates.

RS-232C TELEVISION CONTROL *

(3.5 mm jack) connect to Monitor

Use TLM cable provided to

LG Public Display/Commercial

display panel’s RS-232 connector.

IR IN

(3.5 mm jack) Connection for external IR receiver (optional). Use when IR pass-through is not supported by the display panel. See also Reference section, “External IR Receiver

Specications.”

206-4310

* Only one Television/Display Control connection should be used depending on the type of display panel

to be controlled. Refer to “STB-5500 Cabling Connections” on pages 7 to 10, and/or see Reference section, “Display Panel Specifications,” for information on determining the appropriate connection.

Page 88

Reference: External IR Receiver Specications

The IR IN 3.5 mm stereo jack on the rear panel of the STB-5500 provides an input for an optional external IR receiver (Example: Sung Nam Electronics EAD61273113). The jack provides external IR VCC of 3.5 volts. Refer to the following diagram for pinout details.

Caution: Do NOT insert a mono plug, as this may damage the STB.

IR IN

1 +3.5 v (VCC)

2 IR SIGNAL (VOUT)

3 GND

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Page 89

Reference: External Audio Line Out Specications

The AUDIO LINE OUT 3.5 mm stereo jack on the rear panel of the STB-5500 provides stereo analog audio output for external audio equipment. Installer Menu item 097 AUDIO OUTPUT must be set to either 9 or 10 to make analog audio output available. See Installer Menu item 097 AUDIO OUTPUT description on page 39 for additional information. Also, refer to the following diagram for pinout details.

Caution: Do NOT insert a mono plug, as this may damage the STB.

AUDIO

LINE OUT

1 LEFT (Tip)

2 RIGHT (Ring)

3 GROUND (Sleeve)

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Page 90

Reference: Installer Remote Control Typical Key Functions

An LG Installer Remote is required to set up and operate the STB/display panel. The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only.

(POWER)

Turns the STB/display ON or OFF

Numbers (0 - 9) & DASH

Use to enter a channel or program number.

Dash is used for sub-channel numbers such

as 2-1, 2-2, etc.

FLASHBK (FLASHBACK)

Returns to the previously tuned channel or

input.

VOLUME UP/DOWN

Increases/decreases sound level.

Activates subtitles.

VD/

Enables VD function. Also enables SAP

feature (Analog Mode: Selects MTS sound

[Mono, Stereo, or SAP]. DTV Mode: Changes

audio program language, if additional

languages are available). *

MUTE

Switches sound ON or OFF.

CHANNEL/PAGE UP/DOWN

Changes channels based on channels in

the channel lineup. Moves to previous or

next screen in Pro:Centric channel guide.

Color buttons access special functions

in some menus.

INPUT

DVD

.,;

1 2 3

4 5 6

pqrs tuv wxyz

7 8

abc def

ghi jkl mno

CHAR/NUM

VD/

DELETE

MUTE

PORTAL

INFO

ENTER

SETTINGS

GUIDE

SMART

TIMER

FLASHBK

CHVOL

EXIT

SMART Displays the STB’s Smart Launcher.

TV/DVD Select the remote’s operating mode: TV or DVD.

INPUT Displays available Aux inputs.

TIMER Sets the amount of time before the STB automatically turns itself OFF.

Arrows (Up/Down/Left/Right) & OK Use to navigate on-screen menus, direct tune channels, and adjust STB settings.

MENU SETTINGS

P A G E

Displays and removes the STB setup menus (or, if applicable, the Function Menu).

PORTAL Displays and removes the Pro:Centric interactive menu.

INFO Displays channel information.

GUIDE Displays and removes the Pro:Centric channel guide/EPG.

(RETURN) Returns one level to the previous menu/ display.

EXIT Clears all on-screen displays and returns to program viewing.

DVD/USB buttons

Use to control DVD player or view USB

memory device content.

, PIP, PIP CH +/-, PIP INPUT,

SWAP, and

are N/A for this STB model.

PIP PIPCH+ PIPCH

SWAP

PIP

INPUT

SAP notes:

• If SAP is selected and no SAP is provided,

sound may not be heard on channel.

• Each channel may have its own SAP setting.

• Each time digital channels are tuned, the STB

attempts to locate the default audio program language. If the default audio program language is not available, the STB will use the rst available audio program.

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Reference: STB Installer Remote

If you are using an LG display panel, the LG remote provided with the display panel should be sufficient. However, if you are using a commercial non-LG display panel or if you intend to use multiple STBs/displays in a single room installation environment, an LG Installer Remote dedicated to STB control (see example at right) is available for purchase.

The STB Installer Remote illustrated on the right shows typical remote control functions and is provided for reference only.

For additional information and/or to purchase an STB Installer Remote, please contact your LG service representative.

Installer Remote Functionality

The STB Installer Remote provides the same standard configuration functionality as a typical LG Installer Remote, along with multi-code capability. See also “Installer Remote Control Typical Key Functions” information on the previous page.

GUIDE

DVD

SAP

PORTAL

INPUT

TIMER

INFO

Set the STB Installer Remote IR Code Scheme (Multi-code Feature)

This section describes how to set the STB Installer Remote to send unique IR codes based on “bed number” in a multi-STB/display single room installation. The remote may be set from Bed 1 to Bed 9.

Note: The STB will always respond to the standard LG Installer Remote IR code scheme, i.e., you can always use an LG TV Installer Remote with the STB, regardless of its multi-code IR setting.

The following procedure describes how to set the bed number in the STB Installer Menu and in the STB Installer Remote.

1. Installer Menu item 020 FEATURE LEVEL determines the additional IR code scheme to which the STB will respond. Access the STB Installer Menu, and set item 020 to the desired value (16 – 24).

The STB Installer Remote must now be set to match the FEATURE

LEVEL setting. That is, if item 020 is set to 17 for Bed 2, the STB Installer Remote must also be set to multi-code Bed 2.

Note: By default, the STB Installer Remote IR code scheme is the

same as the standard LG TV Installer Remote IR code scheme.

2. On the STB Installer Remote, press and hold OK along with the

desired (bed) number key (1 – 9).

The TV LED at the top left of the remote will light for three seconds

and then turn OFF.

3. Once the TV LED turns OFF, release both keys on the remote.

4. Verify that the STB Installer Remote now controls the STB/display, based on your settings.

Note: If necessary, you can restore the STB Installer Remote IR code scheme to the standard LG Installer Remote IR code scheme by pressing and holding OK on the remote along with the “0” key.

VOL

MUTE

EXIT

VD/

FLASHBK

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Troubleshooting

General Troubleshooting (Some Quick and Easy Tips for Resolving Problems)

Installation

Symptom Possible Cause(s) Possible Solution(s)

Cannot direct enter channel number.

Power

Symptom Possible Cause(s) Possible Solution(s)

No power. See STB Quick Check flow chart on following page.

Picture Reception and Sound

Symptom Possible Cause(s) Possible Solution(s)

No picture.

* See also STB Quick

Check flow chart on following page.

** See “STB Cabling

Connections” on pages 7 to 10.

Normal picture, poor or no sound.

Erratic Operation

Symptom Possible Cause(s) Possible Solution(s)

Installer Menu setup. Wrong Installer Menu settings. Adjust Installer Menu settings as required.

Installer Remote (not supplied with STB)

Symptom Possible Cause(s) Possible Solution(s)

Remote doesn’t work. Television/Display Control not connected

(STB in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting).

(STB in FTG Mode) The channel entered is not included in the FTG Channel Map.

Display panel is turned OFF. * • Check the Television/Display Control cabling. **

If Installer Menu item 028 CH. OVERIDE is set to 0, only channels that are active in the STB’s channel lineup can be selected. Set item 028 to 1 to allow access for direct keypad entry to all channels.

Channel access is restricted to channels included in the FTG Channel Map. If necessary, make changes to the FTG Channel Map using the FTG File Manager.

• Check that the display panel is connected to its AC power source.

Display panel is not receiving signal from STB or is not displaying STB

content. *

• Check the HDMI cabling. ** If you are not using HDMI1 on

the display panel, make sure Installer Menu item 100 VIDEO INTERFAC is set correctly.

• (TLM or MTI connection only) Check that Installer Menu item

110 PANEL DELAY is set appropriately.

Antenna/cable not connected. Connect antenna/cable signal to STB.

Encrypted program. Try another channel.

Wrong tuning band. Adjust Installer Menu settings.

Audio muted. Press MUTE or use Volume Up key to increase sound level.

Broadcast problem. Try a different channel.

Use appropriate Television/Display Control cable (provided)

properly.

Remote not in TV Mode. Use MODE key to select “TV”; puts remote into TV Mode.

Not aimed at IR receiver. Point remote at IR receiver on display panel.

Remote too far from IR receiver or IR path is obstructed.

MPI not connected. If applicable, connect MPI cable to MPI device.

Weak batteries. Replace batteries.

Wrong battery polarity. Check that “+” and “-” match in battery compartment.

Too much light in room. Dim room light.

Wrong Installer Remote. Requires compatible LG Installer Remote (see examples in this

to connect the STB to the display panel. See “STB Cabling Connections” on pages 7 to 10.

Move remote closer to IR receiver on display panel, darken room, and/or remove obstructions.

document). Contact your LG representative.

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Troubleshooting (Cont.)

STB Quick Check

This flowchart assumes that you have installed the STB/display panel in accordance with the STB Cabling Connections procedure on pages 7 to 10 and a subsequent functionality and/or communication failure has occurred.

STB

Quick Check

Both STB

and display panel

conected to

AC power?

Yes

STB LED

steady red?

Yes

Press POWER on

LG Installer Remote.

STB LED

blinking?

Yes

STB LED

blinks off twice

every five

seconds?

Plug STB AC/DC power

adapter into AC outlet.

Connect display panel to

its AC power source.

Bad

STB

Check the Television/

Display Control connection

between the STB and

the display panel.

Bad STB

Yes

Check the HDMI connection between the

STB video

visible on

display panel?

Yes

End

STB and the display panel. If the cable is

not connected to HDMI1 on the display

(default configuration for STB audio/video

output), either restore the connection to

HDMI1 or make sure Installer Menu item

100 VIDEO INTERFAC is set in accordance

with the HDMI port being used.

Problem

solved?

Yes

* While the STB is turning ON and sending commands to turn ON the display panel, the LED on the STB’s front

panel blinks at a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but

blinks off twice in rapid succession every ve seconds.

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Repeat the STB Cabling

Connections procedure on pages 7

to 9. If there is still a problem, please

contact your LG representative.

Page 94

Troubleshooting (Cont.)

Commercial Mode Check

Use this flowchart to determine whether the STB is currently in Commercial Mode.

Press POWER on

LG Installer Remote.

STB/display

turned ON?

Yes

Leave STB/display ON,

and press MENU on the

Installer Remote.

Function

on display?

Yes

STB is in

Commercial Mode.

See STB Quick

Check flow chart.

Press MENU repeatedly

as if to access the

STB Installer Menu.

On-screen

menu display

no longer

toggles?

Yes

STB is in

Commercial Mode.

STB is not in Commercial

Mode. Call Technical

Support for assistance.

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Glossary of Terms

Channel Lineup

Channels set in the STB memory, via Auto Tuning/manual editing.

Cloning

The process of capturing a Master STB Setup and transferring it to a Target STB using a USB memory device.

Commercial Mode

A mode of operation that provides a broad range of commercial STB features based on control (settings) provided by the PTC and/ or an MPI control device.

CPU

The STB’s Central Processing Unit. Responsible for the presentation of video and audio from content received via the STB’s tuner or Aux inputs.

E-Z Installation

Enables STB conguration and software/ rmware le downloads to selected STB

models from a Pro:Centric server. Managed and administered via the Pro:Centric Admin Client.

EZ-Manager Wizard

Lodging model STB conguration wizard

that provides conguration options for

Pro:Centric operation as well as an option

for using a USB memory device to congure

an STB.

FTG Channel Map

Typically refers to a logical channel mapping of physical RF channels. This allows digital channels, like analog channels, to be tuned without requiring the dash key. Also, channels (analog or digital) can be arranged in any order that seems logical for customer tuning/ viewing.

FTG Mode

LG commercial STB mode that enables decryption of Pro:Idiom encrypted channels and logical channel mapping. STBs may be congured locally using LG’s proprietary PC software or remotely using an applicable head end device.

Function Menu

Available via Installer Remote “MENU” key. Indicates the STB is not in Pass-through Mode. Restricts menu options to a subset of the STB setup menus, allowing users to retain functional control, while disabling setup options.

Installer Menu

Denes commercial STB functionality based on the parameters set.

LG Free-To-Guest (FTG)

Refers to a particular commercial mode of operation within an LG STB. See also FTG Mode.

Logical Channel Number

A number assigned to either a physical or virtual channel number in a Logical Channel Map.

Major Channel Number

Typically, the RF channel number assigned to a digital video stream.

Master STB

An STB whose Channel Map and Installer Menu and STB setup menu settings have been congured as a Master STB Setup for cloning purposes.

Minor Channel Number

A sub-channel or program number assigned to the content embedded in the digital video stream.

MPI

Multiple Protocol Interface. An EXT MPI CONTROL port or, for some STB models, an MPI card slot provides external control options for solution providers.

MTI

Multiple Television Interface. SONIFI Solutions, Inc. proprietary protocol used

for STB conguration/control via an MTI

(typically labeled “DATA”) port.

Pass-through Mode

The STB’s factory default mode of operation. STBs can be congured for stand-alone use or as Master STBs for cloning purposes, and/or STBs may be controlled externally in this mode.

Physical Channel Number

The major channel number assigned to

represent a specic 6 MHz RF band as specied by either the broadcast or CATV

channel plan. See CEA (formerly EIA) or

NCTA specications for further information.

Pro:Centric Application

LG content delivery and communication interface that provides interactive entertainment, weather, amenities, etc. information for end users. (Powered by Pro:Centric server.)

Pro:Centric Admin Client

Web editor/content wizard provided for

service provider and customer conguration

of Pro:Centric application and management elements.

Pro:Idiom

Zenith proprietary security software that unlocks access to premium content to help assure rapid, broad deployment of HDTV and other high-value digital content.

PTC

Protocol Translation Controller. The commercial controller (microprocessor) of the commercial STB.

Target STB

An STB to which a Master STB Setup will be transferred.

STB Setup Menus

Available via Installer Remote “MENU” key in Pass-through Mode only. Menus provide access to setup and functional features of the STB.

USB Memory Device

A USB ash drive or USB storage device,

etc. that can be used for STB conguration purposes (typically cloning or FTG Mode via CPU conguration) or for updating STB software.

Virtual Channel Number

An alias (virtual) channel number provided in the data stream, by the broadcaster, of a digital broadcast channel to be displayed by consumer STBs in place of the physical channel number. The major number is the same as the original analog channel number and the minor number is the nth program available in that digital video stream.

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Page 96

Document Revision History / Open Source Software Notice

Document Revision History

Date Description

February 2017 Revision A: New document

Product documentation is available online at: www.lg.com/us/business.

Open Source Software Notice

To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referenced license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering

the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@

lge.com. This offer is valid for three (3) years from the date on which you purchased the product.

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For Customer Support/Service, please call:

1-888-865-3026

www.lg.com/us/business

Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric, Smart Share, and

the “LG” logo are registered trademarks of LG Electronics Inc. DLNA Certied is a registered

trademark of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in

the U.S. and/or other countries. Wi-Fi Direct and Miracast are registered trademarks of Wi-Fi

Alliance. All other trademarks or registered trademarks are the property of their respective owners.

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Revision A

LG STB-5500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual