LG RC09VHP2V Owner’s Manual

OWNER'S MANUAL

DRYER

Before beginning installation, read these instructions carefully. This will simplify
installation and ensure that the product is installed correctly and safely. Leave
these instructions near the product after installation for future reference.

EN ENGLISH

RC09VHP2V

MFL70442627

Rev.01_042319

www.lg.com

Copyright © 2019 LG Electronics Inc. All Rights Reserved

TABLE OF CONTENTS

SAFETY INSTRUCTIONS ..............................................................3

IMPORTANT SAFETY INSTRUCTIONS ..........................................................3

INSTALLATION ...............................................................................8

Specifications ....................................................................................................8

Accessories (Optional) ......................................................................................8

Installation Place Requirements........................................................................9

Stacking Installation Instructions .....................................................................10

Reversing the door ..........................................................................................13

OPERATION ................................................................................. 15

Using the Appliance ........................................................................................15

Sorting Laundry ...............................................................................................16

Control Panel ..................................................................................................17

Programme Table ............................................................................................18

Option Programme ..........................................................................................20

Rack Dry .........................................................................................................21

This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.

SMART FUNCTIONS .................................................................... 23

Using LG SmartThinQ Application ..................................................................23

Using Smart Diagnosis™ ................................................................................26

MAINTENANCE ............................................................................ 27

Cleaning the Lint Filter ....................................................................................27

Emptying the Water Container ........................................................................28

Cleaning the Cool Air Inlet Grill .......................................................................28

Wiping the Moisture Sensor ............................................................................28

MAINTENANCE ............................................................................ 29

Diagnosing Problems ......................................................................................29

Error Codes .....................................................................................................33

WARRANTY .................................................................................. 34

SAFETY INSTRUCTIONS

EN

The following safety guidelines are intended to prevent unforeseen risks
or damage from unsafe or incorrect operation of the appliance.

The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.

This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can cause
serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can cause the
minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:

Children in the Household

This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that they do not
play with the appliance.

3

EN

Installation

• Make sure the appliance is properly installed, grounded, and
adjusted by qualified service personnel according to the installation
instructions.

• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.

• This appliance should only be transported by two or more people
holding the appliance securely.

• Do not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that is
subject to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.

• Tighten the drain hose to avoid separation.

• If the power cord is damaged or the hole of the socket outlet is loose,
do not use the power cord and contact an authorized service centre.

• Do not plug multiple socket outlets, an extension power cable or
adapter with this appliance.

• Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the appliance.

• This appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of the
appliance, in such a way that a full opening of the appliance door is
restricted.

• This appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.

• This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate socket outlet that is installed and
grounded in accordance with all local codes and ordinances.

4

EN

• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.

• Do not modify the power plug provided with the appliance. If it
does not fit the outlet, have a proper outlet installed by a qualified
electrician.

• The appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly
switched on and off by a utility.

Operation

• Do not attempt to separate any panels or disassemble the appliance.
Do not apply any sharp objects to the control panel in order to
operate the appliance.

• Do not repair or replace any part of the appliance. All repairs
and servicing must be performed by qualified service personnel
unless specifically recommended in this Owner’s Manual. Use only
authorized factory parts.

• Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.

• Do not put animals, such as pets into the appliance.

• Do not leave the appliance door open. Children may hang on the
door or crawl inside the appliance, causing damage or injury.

• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.

• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as wax, oil, paint, gasoline, degreasers, drycleaning solvents,
kerosene, vegetable oil, cooking oil, etc.). Improper use can cause
fire or explosion.

• In case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.

• Do not push down the door excessively, when the appliance door is
open.

5

EN

• Use new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.

• Do not touch the door during a high temperature programme.

• Do not use flammable gas and combustible substances (benzene,
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.

• If the drain hose or inlet hose is frozen during winter, use it only after
thawing.

• Keep all washing detergents, softener and bleach away from children.

• Do not touch the power plug or the appliance controls with wet hands.

• Do not bend the power cable excessively or place a heavy object on
it.

Maintenance

• Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.

• Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does
not disconnect this appliance from the power supply.

• Do not spray water inside or outside the appliance to clean it.

• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket outlet.

Technical Safety for Using the Dryer

• Do not dry unwashed items in the appliance.

• Fabric softeners, or similar products, should be used as specified by
the fabric softener instructions.

• Remove all objects from pockets such as lighters and matches.

• Never stop the appliance before the end of the drying cycle unless
all items are quickly removed and spread out so that the heat is
dissipated.

• The appliance is not to be used if industrial chemicals have been
used for cleaning.

6

EN

• Items that have been soiled with substances such as cooking oil,
vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers,
turpentine, waxes and wax removers should be washed in hot water
with an extra amount of detergent before being dried in the appliance.

• Do not drink the condensed water. Failure to do so may result in food-
borne illnesses.

• If the supply cord is damaged, it must be replaced by the
manufacturer or its service agents or similarly qualified person in
order to avoid a hazard.

• The lint trap has to be cleaned frequently.

• Lint must not to be allowed to accumulate around the appliance.

• Do not spray dry cleaning detergent directly onto the appliance or use
the appliance to dry clothes left with dry cleaning detergent.

• Do not dry clothes stained with oil substances. Oil substances
(including edible oils) stained on clothes cannot be completely
removed even after washing with water.

• The appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly
switched on and off by a utility.

• Remove clothes from the product immediately when drying is
complete or the power is turned off during the drying process.
Leaving clothes that has been dried in the appliance unattended
could result in fire. Clothes removed from the appliance after drying
could result in fire. Remove clothes immediately after drying, and
then hang or lay the clothes flat to cool.

Disposal

• Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.

• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.

• Remove the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.

7

3

INSTALLATION

Specifications

EN

1

Model RC09VHP2V

Power supply 230 V ~, 60 Hz

Size 600 mm (W) X 690 mm (D) X 850 mm (H)

Product weight 56 kg

Allowable temperature 5 - 35 °C

2

Water container

1

Control panel

3

2

Door

Max. capacity 9 kg

• Appearance and specifications may vary without notice to improve the quality of the appliance.

Accessories (Optional)

Please contact the LG Electronics Customer Information Centre for purchase.

Condensing Drain Hose

and Hose Holder

8

Dry Rack Stacking Kit

EN

Installation Place Requirements

Location

5 cm 2 cm 2 cm

Level floor : Allowable slope under the entire
appliance is 1°.

Power outlet : Must be within 1.5 meters of either
side of the location of the appliance.

• Do not overload the outlet with more than one

appliance.

Additional Clearance : For the wall, 5 cm: rear /2
cm: right & left side

• Do not place or store laundry products on top

of the appliance at any time. These products
may damage the finish or controls.

NOTE

• For better dr ying performance, please keep the

rear of the appliance away from wall.

• Do not install the appliance where there is a

risk of frost or dust.

• The appliance may not be able to operate

properly or may be damaged by freezing of
condensed water in the pump and drain hose.

• Do not install the appliance next to a high-

temperature appliance like refrigerator, oven
or stove etc, which can cause poor drying
performance and programme duration, and
adversely affect the proper functioning of the
compressor. The appliance performs best at a
room temperature of 23 °C.

Positioning

• Install the appliance on a flat hard floor.

• Make sure that air circulation around the
appliance is not impeded by carpets, rugs, etc.

• Never try to correct any unevenness in the
floor with pieces of wood, cardboard or similar
materials under the appliance.

• Do not install the appliance in rooms where
freezing temperatures may occur. Frozen
hoses may burst under pressure. The reliability
of the electronic control unit may be impaired at
temperatures below freezing point.

• If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.

• Please ensure that when the appliance is
installed, it is easily accessible for an engineer
in the event of a breakdown.

• With the appliance installed, adjust all four
feet using a spanner to ensure the appliance
is stable, and a clearance of approximately 20
mm is left between the top of the appliance and
the underside of any work-top.

Ventilation Requirement

• Alcove or under counter

− Ensure air flow of 3.17 m3/min through the
appliance

• Closet

− Closet door must have 2 (louvered)
openings, each having a minimum area of
387 cm2, located 8 cm from bottom and top
of door.

9

EN

WARNING

• Avoid installing the appliance around a heat
source.The rear side of the appliance must
be well ventilated. Failure to follow these
instructions may result in problems.

• The appliance should not be installed next to a
refrigeration appliance.

• The appliance is not designed for maritime
use or for use in mobile installations such as
caravans, aircraft etc.

Electrical Connection

• Do not use an extension cord or double
adapter.

• Always unplug the appliance after use.

• Connect the appliance to an earthed socket in
accordance with current wiring regulations.

• The appliance must be positioned so that the
plug is easily accessible.

Stacking Installation Instructions

Your dryer can be placed on top of an LG washing
machine and securely fixed with a stacking kit.
This installation must be conducted by qualified
service personnel to ensure it has been installed
correctly.

The qualified service personnel will ensure you
have the correct stacking kit for your model of
washing machine and will ensure it is firmly fixed.
For these reasons, expert fitting is essential.

Stacking Kit

In order to stack this dryer an LG stacking kit is
required.

Dryer

Washing
machine

This dryer may only be stacked on top of an LG
washing machine. Do not attempt to stack this
dryer on any other washing machine, as damage,
injury or property damage could result.

10

Washing Machine Top plate size

550 mm 600 mm

Shape and

assembly

direction

EN

Installation Procedure

Place the LG dryer on the LG washing

1

machine.

Remove the two screws from the bottom of the

2

rear cover on each side as illustrated below.

Align the stacking kit holes and the rear cover

3

holes.

• 3-1) 600 mm

• 3-1) 550 mm

WARNING

• Incorrect installation can cause serious
accidents.

• The weight of the appliance and the height of
installation make the stacking procedure too
risky for one person. This procedure should
be performed by two or more qualified service
personnel.

• The appliance is not suitable for a built-in
installation. Please do not install as a built-in
appliance.

• Do not operate if the appliance is not properly
stacked.

Fasten the two screws that were removed

4

earlier from the dryer to the stacking kit.

Use the four screws in the accessory box (16

5

mm) to assemble the washing machine rear
cover and stacking kit.

The procedure for the opposite side will be the

6

same.

11

EN

Condensed Water Drain-out

Normally, condensed water is pumped up to the
water container where water is collected until
manually emptied. Water can also be drained out
directly to a mains drain, especially when the dryer
is stacked on top of a washing machine. With a
connecting kit for the mains drain hose, simply
change the water path and re-route to the drainage
facility as below:

Separate the anti-backflow lid(a) and the

1

water container hose(b) from the connecting
kit.





Attach the anti-backflow lid(a) to the head of

2

the connecting kit and then connect the drain
hose(c) to the opposite side of the connecting
kit.





Leveling the appliance

Leveling the appliance prevents unnecessary
noise and vibration. Place the appliance on a solid,
level floor.

If the appliance is not properly level, adjust the
front leveling feet as necessary.

Turn them clockwise to raise and counter­clockwise to lower until the appliance no longer
wobbles, both front-to-back and side-to-side and
corner-to-corner.

Adjustable Feet

Adjustable Feet Adjustable Feet

Diagonal Check

• When pushing down the edges of the top plate
diagonally, the appliance should not move up
and down at all (Check both directions). If the
appliance rocks when pushing the top plate
diagonally, adjust the feet again.

CAUTION

• If the hose is installed in a way that leaves it
bent or pinched, drainage may not function
properly.

12

Reversing the door

You can reverse the door for your convenience.

WARNING

• Do not reverse the door while the appliance is
stacked on a washing machine.

• Before removing the hinge screws, have an
assistant support the weight of the door. The
door could fall on the floor due to the weight of
th e d oor.

• For safety reasons, two or more people need to
work together to reverse the door.

NOTE

• The appearance of the screws varies and the
screws must be inserted differently depending
on the position. Make sure the screw is
properly selected before tightening.

Open the door and remove 2 screws on the

1

door hinge. After removing the screws, put the
door down carefully with the front side facing
down to the floor.

Cabinet

Remove 8 screws on the hinge assembly from

2

the door.

• There are 6 screws on the front and 2
screws on the side.

Hinge

assembly

Remove the 3 screws from the door latch

3

assembly which is fixed between the door
and the hinge assembly and then remove the
screw which is fixed on the door hook.

Door latch
assembly

EN

Door hinge

WARNING

• Remove the lower screw first. The door may
fall on to the floor due to its weight and the door
can be damaged.

Switch between the position the hinge

4

assembly and door latch assembly and then
tighten the screws in reverse order.

• Tighten the screw in proper position
referring from 2 to 4 steps.

Door latch

assembly

Hinge
Assembly

13

EN

Remove the door catch from the appliance

5

frame by removing 2 screws and then
assemble them on the opposite side.

Door catch

Remove the 2 decorative screws from the

6

appliance frame and then assemble them on
opposite side.

Install the door with the screws removed

7

in step 1 and then check the door closes
properly.

14

OPERATION

EN

Using the Appliance

Before the first cycle, set the appliance to dry for
five minutes to warm up the drum. Open the door
between loads the first few times you use the
appliance to allow any odours from the interior of
the appliance to disperse.

Ensure the lint filter and water container are

1

clean.

• The lint filter is inside the door rim. It needs
to be cleaned before each drying cycle.

• Open the door and ensure the lint filter is
clean. If it is not, please clean the lint filter.

• Also check if the water container needs to
be emptied for optimum drying results.

CAUTION

• Be careful not to trap laundry between the door
and rubber seal.

Turn the power on.

3

• Press the Power button. The indicator icon
above the button will become illuminated,
indicating that the appliance is all set to run.

Select the drying programme you want.

4

• You can choose a programme by turning
the programme selector knob until the
required programme is indicated.

• If you press the Start/Pause button without
choosing a programme, the appliance
will proceed with the Cotton programme.
Please refer to the programme table for the
detailed information.

WARNING

• Do not drink the condensed water.

NOTE

• In some instances, LED window may display E

(Empty water symbol) and the appliance may
stop because the water container is full.

Place laundry into the drum after sorting.

2

• The clothes should be sorted by fabric type
and dryness level and all the strings and
belts of clothes should be well tied and fixed
before being put into the drum. Push the
laundry to the back to keep it away from
the door seal. Otherwise, the door seal and
clothes may be damaged. Close the door.

Press the Start/Pause button.

5

After the cycle has finished, open the door and

6

remove the laundry.

15

EN

Turn off the appliance.

7

• Press the Power button.

CAUTION

• Be careful! The drum inside may still be hot.

• The appliance must not be used for purposes
other than those for which it was designed.

NOTE

• The final part of a tumble dryer cycle occurs
without heat (cool down cycle) to ensure that
laundry is left at a temperature that ensures the
laundry will not be damaged.

• A high atmospheric temperature and a small
room may both increase dr ying time as well as
energy consumption.

Sorting Laundry

Clothes have their own wash care labels, so drying
according to the wash care label is recommended.

Not only that, the laundry must be sorted
according to size and type of fabric.

For the best drying performance and most efficient
energy usage, do not overload the appliance.

Woollens

• Dry woollens on the Wool programme. Be sure
to follow fabric care label symbols first. Wool
may not be completely dried from the cycle,
so do not repeat drying. Pull woollens to their
original shape and dry them flat.

Woven and Loopknit Materials

• Some woven and loopknit materials may
shrink, depending on quality.

Rubber and Plastics

• Do not dry any items made from or containing
rubber or plastics such as:

− Aprons, Bibs and Chair Covers

− Curtains and Table Clothes

− Bathmats

Fiberglass

• Do not dry fiberglass items in the appliance.
Glass par ticles left in the appliance may be
subsequently picked up by your clothes in later
cycles.

Icon Description

Dry

Tumble dry

Permanent Press / Crease
resistant

Gentle / Delicate

Do not tumble dry

Do not dry

High heating

Medium heating

Low heating

No Heating / Air

Line dry / Hang to dry

Drip dry

Permanent Press and Synthetics

• Do not overload the appliance. Take out
permanent press items as soon as the
appliance stops to reduce creases.

Baby Clothes and Night Gowns

• Always check fabric care labels.

16

Dry flat

In the shade

Control Panel

3

4

EN

Power Button

1

• Press the Power button to turn power on
and of f.

• Press the Power button to cancel the
Delay End function.

Programme Selector

2

• Programmes are available according to
the laundry type.

• The lamp will light up to indicate the
selected programme.

Start/Pause Button

• This Start/Pause button is used to star t
or pause a dry cycle.

• When in Pause, the power is turned off
automatically after 14 minutes.

Additional Programme Buttons

• Use these buttons to select the desired
options for the selected programme.

• In order to use the Remote Start function,
refer to SMART FUNCTIONS.

Display

• K : This icon indicates that the lint filter should

be cleaned or is clogged.

− Cleaning notice: When you press the Power
button, the icon will become displayed.

• : This icon indicates that the water container
needs to be emptied or is full.

− Emptying notice: When you press the Power
button, this icon will become displayed.

− Full water notice: The icon will become
displayed and a buzzer will sound while the
appliance is in operation.

• L : This icon indicates the lint filter insertion

status. If the lint filter is not inserted, the
appliance will not operate and the icon will
become displayed.

• I : This icon indicates the condenser auto

cleaning status. The icon will be displayed
during water sprays to the condenser.

17

Programme Table

Drying Programme

Sensor Dry Programmes

Programme Laundry Type Detail Dry Level

Cotton

Intensive Dry

Quick Dry

Towel Towels, Pillowcases

Easy Care

Wool Towels, Pillowcases

Sports Wear Soccer kit and training wear For polyester material - 2 kg

Duvet Beddings, bed sheets For bulky items - 2.5 kg

Bedding Refresh Bed clothes, blanket

Allergy Care

Towels, dressing gowns and

bed linen

Bath towels, tea towels,

underwear and cotton socks

Bed linen, table linen,

towels, T-shirts, polo shirts

and work clothes

Ordinary clothes,

underwear, cotton socks,

bed linen, and T-shirt

Linen and towels (excluding

delicate fabrics) sports
wear, bulky Item cycle.

Shirts, T-shirts, trousers,

under-wear and sock

Shirts, T-shirts, under-wear,

anoraks and socks

Cotton, underwear, bed

sheets and baby clothes

For thick and quilted fabrics Extra 9 kg

For fabrics that do not need

to be ironed

For fabrics that need to be

ironed

For thick cotton clothes

which need to be dried with

high temperature

For small loads of suitable

fabrics with short drying

times

For cotton fabrics which do

not need to be ironed

For polyamide, acrylic, and

polyester that do not need

to be ironed

For polyamide, acrylic,

polyester that do need to be

ironed

For cotton fabrics which do

not need to be ironed

Removes dust from

bedclothes such quilt or

blanket using only air

without water washing

Helps to remove allergens

such as house mites

Cupboard 9 kg

Iron 9 kg

- 9 kg

- 1.5 kg

- 4.5 kg

Cupboard 3.5 kg

Iron

- 1 kg

- 3 kg

- 4.5 kg

EN

Capacity

9 kg

18

Timed Drying Programmes

Programme Laundry Type Detail Dry Level

Rack Dry Silk, wool, delicate lingerie

Cool Air

Warm Air

All fabrics that need

refreshing

Bath towels, bath robes,

dishclothes and acrylic

quilted fabrics

Refreshes clothes without

tumble drying

Tumbles without heat - -

Small Items & damp

clothing, Everyday items

suitable for heat drying

Capacity

9 kg

- -

- -

CAUTION

• If the load is less than 1 kg, please use the Warm Air programme in Timed Drying programmes. Wool
items should be dried using the Wool programme. Please comply with the recommended laundry load
when you select your desired programme. Other wise, your clothes may be damaged.

NOTE

• The test results depend on room temperature, type and amount of load, water hardness and water inlet
temperature.

• If the appliance is installed as built under, it may cause per formance degradation.

• If the laundr y is not spun at a high speed during washing, energy consumption and drying time will
increase.

EN

19

EN

Option Programme

Delay End

You can use the Delay End option to delay the
finishing time of the drying cycle. Maximum Delay
End is 19 hours. Minimum Delay End is 3 hours.

Turn the appliance on.

1

Select a programme.

2

Press and hold the Dry Mode button for 3

3

seconds to activate the Delay End function.

Set time delay hour(s) by pressing the

4

More Time, Less Time button.

Press the Start/Pause button.

5

Anti Crease _

The Anti Crease option prevents creases that
are formed when the laundry is not unloaded
promptly at the end of the drying cycle. When
Anti Crease is selected, the appliance repeatedly
runs and pauses, giving you two hours to unload
the laundry. If the door is opened during the Anti
Crease option, the option is cancelled.

Favorite r

The Favorite option allows you to store a
customized dry programme for future use.

Turn the appliance on.

1

Select a programme.

2

Select the option or additional programme.

3

(Anti Crease, Dry Mode etc.)

Press and hold the Favorite option button for

4

three seconds.

The Favorite option is now stored for future use. To
reuse the stored programme, select the Favorite
option and press the Start/Pause button.

Drum Light

Whilst the appliance is running it is possible to
see inside the drum if you select the Drum Light
function.

• Press and hold the Dry Level button for 3
seconds to activate the Drum Light function.

• Light on : Door is opened.

• Light off : Door is closed. The light is turned off
automatically.

20

Dry Level

Use this button to select a dryness level for the
drying programme.

Turn the appliance on.

1

Select a programme.

2

Select a dryness level by pressing the

3

Dry Level button repeatedly.

Dry Mode

This additional program offers the option of saving
energy or time.

• Energy : Energy saving option.

• Speed : Time saving option.

EN

Child Lock i

Use this option to disable the controls. This feature
can prevent children from changing cycles or
operating the appliance.

Locking the Control Panel

Press and hold the Favorite and Anti Crease

1

button simultenesouly for three seconds.

A beeper will sound, and CL will appear on the

2

display.
When the Child Lock is set, all buttons are
locked except the Power button.

NOTE

• Turning off the power or completing all cycles
will not reset the child lock function. You must
deactivate child lock before you can access
any other functions.

Unlocking the Control Panel

Press and hold the Favorite and Anti Crease
button simultenesouly for three seconds.

• A beeper will sound and the remaining time for
the current programme will reappear on the
display.

Rack Dry

The dryer rack is placed inside the appliance, as
in the picture below. Remove and discard packing
material before use.

This programme is designed for use with laundry
that must be dried flat, without tumbling, including
sweaters and delicate fabrics.

Open the door.

1

Insert the hook to the drum centre.

2

Place the dryer rack on the structure above

3

the lint filter and press it to complete assembly.

Buzzer q

This option enables you to turn the buzzer sound
on and off.

More Time / Less Time

Use these buttons with the Manual Dry
programmes to manually increase or reduce the
drying time.

Press the More Time button to increase the
selected programme time by five minutes.

Press the Less Time button to decrease the
selected programme time by five minutes.

21

Place wet items on top of the rack. Allow

4

space around items for air to circulate.

• The rack does not move, but the drum will
rotate.

Close the door.

5

Turn power on and select Rack Dry.

6

Press the Start/Pause button.

7

NOTE

• Check the lint filter and remove any lint
accumulated from items dried on the rack.

• The More Time / Less Time keys can be used
to finely adjust the drying time.

EN

22

SMART FUNCTIONS

EN

Using LG SmartThinQ Application

Things to check before using LG
SmartThinQ

• For appliances with the a or b logo

Check the distance between the appliance

1

and the wireless router (Wi-Fi network).

• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.

Turn off the Mobile data or Cellular Data on

2

your smartphone.

• For iPhones, turn data off by going to
Settings → Cellular → Cellular Data.

Connect your smartphone to the wireless

3

router.

NOTE

• To verify the Wi-Fi connection, check that

Wi-Fi f icon on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.

• LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.

• If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.

• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.

• The network connection may not work properly
depending on the Internet service provider.

• The surrounding wireless environment can
make the wireless network service run slowly.

• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.

• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)

• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.

• If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is
recommended) and register the product again.

23

EN

Installing LG SmartThinQ

Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install
the application.

Wi-Fi Function

• For appliances with the a or b logo

Communicate with the appliance from a smart
phone using the convenient smart features.

Dryer Cycle (Remote Start,
Download Cycle)

Set or download any preferred cycle and operate
by remote control.

Smart Diagnosis™

This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.

Push Alert

When the cycle is complete or the appliance has
problems, you have the option of receiving push
notifications on a smart phone.

Energy Monitoring

The dryer energy usage is affected by the cycle
and options so you may see some changes in
energy usage from one cycle to another.

Settings

Set the product nickname and delete product.

NOTE

• If you change your wireless router, Internet
service provider, or password, delete the
registered appliance from the LG SmartThinQ
application and register it again.

• The application is subject to change for
appliance improvement purposes without notice
to users.

• Functions may vary by model.

24

EN

Using Dryer Cycle

Remote Start w

Use a smart phone to control your appliance
remotely. You can also monitor your cycle
operation so you know how much time is left in the
cycle.

To Use Remote Start:

Press the Power button.

1

Put the laundry in drum.

2

Press and hold the Buzzer button for 3

3

seconds to enable the Remote Start function.

Start a cycle from the LG SmartThinQ

4

application on your smart phone.

NOTE

• Once the Remote Start mode is enabled, you
can star t a cycle from the LG SmartThinQ
smartphone application. If the cycle is not
started, the machine will wait to start the
cycle until it is turned of f remotely from the
application or the Remote Start mode is
disabled.

• If the door is open, Remote Start is disabled.

Open Source Software Notice
Information

To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit http://opensource.lge.
com.

In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download.

LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to [e-mail]. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of
this information.

Smart Diagnosis™ Using a Smart
Phone

• For appliances with the c or d logo

Use this function if you need an accurate diagnosis
by an LG Electronics customer information centre
when the appliance malfunctions or fails.

Smart Diagnosis™ can not be activated unless the
appliance is connected to power. If the appliance
is unable to turn on, then troubleshooting must be
done without using Smart Diagnosis™.

To Disable Remote Start:

When Remote Start is activated, press and hold
the Buzzer button for 3 seconds.

Download Cycle

Download new and special cycles that are not
included in the basic cycles on the appliance.

Appliances that have been successfully registered
can download a variety of specialty cycles specific
to the appliance.

Only one cycle can be stored on the appliance at
a time.

Once cycle download is completed in the
appliance, the product keeps the downloaded
cycle until a new cycle is downloaded.

25

Using Smart Diagnosis™

Smart Diagnosis™ Through the
Customer Information Centre

Use this function if you need an accurate diagnosis
by an LG Electronics customer information center
when the appliance malfunctions or fails. Use this
function only to contact the service representative,
not during normal operation.

Press the Power button to turn on the

1

appliance. Do not press any other buttons or
turn the programme selector knob.

When instructed to do so by the call centre,

2

place the mouthpiece of your phone close to
the Smart Diagnosis™ icon.

Max.

10 mm

Keep the phone in place until the tone

4

transmission has finished. Time remaining for
data transfer is displayed.

• For best results, do not move the phone
while the tones are being transmitted.

• If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.

Once the countdown is over and the tones

5

have stopped, resume your conversation with
the call centre agent, who will then be able to
assist you using the information transmitted for
analysis.

NOTE

• The Smart Diagnosis™ function depends on
the local call quality.

• The communication performance will improve
and you can receive better service if you use
the home phone.

• If the Smar t Diagnosis™ data transfer is poor
due to poor call quality, you may not receive the
best Smart Diagnosis™ service.

EN

Press and hold the More Time button for three

3

seconds, while holding the phone mouthpiece
to the icon and Power button.

26

MAINTENANCE

EN

WARNING

• Remove the power plug when you clean the
appliance. Not removing the plug may result in
electric shock.

Cleaning the Lint Filter

Clean the lint filter before each drying cycle.

Cleaning the lint filter will reduce drying time and
energy consumption.

Open the door.

1

Remove the first lint filter.

2

Remove the second lint filter.

3

• Open the second lint filter.

Rinse away the lint under warm, running

5

water.

Dry the lint filters completely, close them and

6

reinsert both lint filters.

Open both lint filters and remove all the lint.

4

• Open the first lint filter.

NOTE

• Remove moisture from the mesh. Other wise,
the lint filter may be clogged due to water film
and the appliance may not operate.

• If the lint filter is not in the appliance, you can
not operate the appliance.

27

EN

Emptying the Water Container

Condensed water is collected in the water
container.

Empty the water container after every use. Not
doing so will affect the drying performance.

If the water container is full, the E icon glows
and the buzzer sounds while the appliance is
operating. If this should occur, the water container
needs to be emptied within the next hour.

Pull out the water container.

1

Empty the water container in the sink.

2

Cleaning the Cool Air Inlet Grill

Vacuum the Cool Air Inlet grill 3 – 4 times a year
to make sure there is no build up of lint or dirt that
may cause improper air flow.

NOTE

• Warm air is exhausted through the ventilation
grill.

• Adequate ventilation should be provided to
avoid the back flow of gases into the room from
units burning other fuels, such as open fires.

Wiping the Moisture Sensor

This device senses the moisture level of the
laundry during operation, which means it must be
cleaned regularly to remove any build up of lime
scale on the surface of the sensor.

Wipe the sensors inside the drum.

Push it back into the appliance.

3

Press the Start/Pause button.

4

28

CAUTION

• Do not wipe the moisture sensor with abrasive
materials. Always clean the sensor with a
rough sponge.

MAINTENANCE

The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If the appliance does not function properly or does not function at all, check the following
before you call for service:

EN

Diagnosing Problems

Symptoms Reason Solution

Appliance will not turn
on.

Appliance does not
heat.

Clothes take too long
to dry.

Power cord is not
properly plugged in.

House fuse is blown,
circuit breaker has
tripped, or power
outage has occurred.

House fuse is blown,
circuit breaker has
tripped, or power
outage has occurred.

Load is not properly
sorted.

Large load of heavy
fabrics.

Appliance controls are
not set properly.

Lint filter needs to be
cleaned.

• Make sure that the plug is securely plugged
into a grounded outlet matching the appliance’s
rating plate.

• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.

• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.

• Separate heavy items from lightweight items.
Larger and heavier items take longer to dr y.
Light items in a load with heavy items can fool
the sensor because the light items dr y faster.

• Heavy fabrics take longer to dry because they
tend to retain more moisture. To help reduce and
maintain more consistent drying times for large
and heavy fabrics, separate these items into
smaller loads of a consistent size.

• Use the appropriate control settings for the type
of load you are dr ying. Some loads may require
an adjustment of the dry level setting for proper
drying.

• Remove the lint from the lint filter before ever y
cycle. With the lint removed, hold the lint filter
up to a light to see if it is dirty or clogged. With
some loads that produce high amounts of lint,
such as new bath towels, it may be necessary
to pause the cycle and clean the filter during the
cycle.

29

Symptoms Reason Solution

Clothes take too long
to dry.

Drying time is not
consistent.

Greasy or dirty spots
are left on clothes.

Clothes are wrinkled.

Clothes are shrinking.

House fuse is blown,
circuit breaker has
tripped, or power
outage has occurred.

Appliance is
overloaded.

Appliance is
underloaded.

Heat settings, load
size, or dampness
of clothing is not
consistent.

Fabric softener is used
incorrectly.

Clean and dirty
clothes are being dried
together.

Clothes were not
properly cleaned
or rinsed before
being placed in the
appliance.

Clothes have dried too
long (overdried).

Clothes have been left
in the appliance for too
long after cycle ends.

Garment care
instructions are not
being followed.

• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.

• Divide extra large loads into smaller loads for
better drying performance and efficiency.

• If you are drying a very small load, add a few
extra items to ensure proper tumbling action.
If the load is very small and you are using
Sensor Dry programmes, the electronic control
cannot properly sense the dryness of the load
and may shut off too soon. Use Timed Drying
programmes or add some extra wet clothes to
the load.

• The drying time for a load will vary depending
on the type of heat used (electric), the size
of the load, the type of fabrics, the wetness of
the clothes, and lint filter. Even an unbalanced
load in the appliance can cause poor spinning,
resulting in wetter clothes which will take longer
to dr y.

• When washing laundry that is to be dried in
the appliance, use the correct amount of fabric
softener as recommended by the manufacturer
of the fabric softener.

• Use the appliance to dry only clean items. Soil
from dirty clothes can transfer to the clean
clothes in the same or later loads.

• Stains on dried clothes could be stains that were
not removed during the washing process. Make
sure that clothes are being completely cleaned
or rinsed according to the instructions for your
washing machine and detergent. Some difficult
soils may require pre-treating prior to washing.

• Over drying a load of laundry can lead to
wrinkled clothes. Try a shorter dr ying time.

• Use the Anti crease option.

• To avoid shrinking your clothes, always consult
and follow fabric care instructions. Some fabrics
will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in the
appliance. Use a low or no heat setting.

EN

30

Symptoms Reason Solution

• Remove the lint from the lint filter before ever y
cycle. With the lint removed, hold the lint filter

Lint is left on clothes.

Excess static in
clothes after drying.

Water leaks.

Clothes have damp
spots after a Sensor
Dry programme.

Lint filter has not been
cleaned properly.

Laundry has not been
sorted properly.

Appliance is
overloaded.

Tissue, paper, etc., has
been left in pockets.

Clothes have dried for
too long (overdried).

Drying synthetics,
permanent press, or
synthetic blends.

The water container
hose or the drain
hose is not connected
correctly.

The door is closed
while laundry or
foreign substance is
caught in the door.

Very large load or very
small load. Single large
item such as a blanket
or comforter.

up to a light to see if it is dirty or clogged. If it
looks dirty, follow the cleaning instructions. With
some loads that produce high amounts of lint, it
may be necessary to clean the lint filter during
the cycle.

• Some fabrics are lint producers (i.e., a fuzzy
white cotton towel) and should be dried
separately from clothes that are lint trappers
(i.e., a pair of black linen pants).

• Divide extra large loads into smaller loads for
drying.

• Check pockets thoroughly before drying clothes.

• Overdrying a load of laundry can cause a
buildup of static electricity. Adjust settings and
use a shorter drying time, or use Sensor Dry
programmes.

• These fabrics are naturally more prone to static
buildup. Try using fabric softener, or use shorter
Timed Drying time settings.

• Connect the water container hose or the drain
hose correctly.

• Check if laundry or foreign substance is caught
in the door before using the appliance. If water
leaks continuously, contact the LG Electronics
Customer Information Centre.

• If items are too tightly packed or too sparse
the sensor may have trouble reading the
dryness level of the load. Use a Timed Drying
programme for very small loads.

• Large, bulky items such as blankets or
comfor ters can sometimes wrap themselves into
a tight ball of fabric. The outside layers will dry
and register on the sensors, while the inner core
remains damp. When drying a single bulky item,
it may help to pause the cycle once or twice and
rearrange the item to unwrap and expose any
damp areas.

• To dry a few remaining damp items from a very
large load or a few damp spots on a large item
after a Sensor Dry programme has completed,
empty the lint trap, then set a Timed Drying
programme to finish drying the item(s).

EN

31

Symptoms Reason Solution

Your home appliance
and smartphone is not
connected to the Wi-Fi
network.

The password for the
Wi-Fi that you are
trying to connect to is
incorrect.

Mobile data for your
smartphone is turned
on.

The wireless network
name (SSID) is set
incorrectly.

The router frequency is
not 2.4 GHz.

The distance between
the appliance and the
router is too far.

• Find the Wi-Fi network connected to your
smartphone and remove it, then register your
appliance on LG SmartThinQ.

• Turn off the Mobile data of your smartphone and
register the appliance using the Wi-Fi network.

• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)

• Only a 2.4 GHz router frequency is supported.
Set the wireless router to 2.4 GHz and connect
the appliance to the wireless router. To check
the router frequency, check with your Internet
service provider or the router manufacturer.

• If the distance between the appliance and the
router is too far, the signal may be weak and
the connection may not be configured correctly.
Move the location of the router so that it is closer
to the appliance.

EN

32

Error Codes

Symptoms Reason Solution

The door has been opened while

dE

dE4

tE1

tE2

F1

LE1 The motor has stopped suddenly.

LE2

AE

OE

the appliance is in operation or the
appliance is being operated without
the door being closed properly.

Door switch detection is not
working properly.

Temperature Sensor has
malfunctioned.

The temperature inside the drum
has risen suddenly.

The compressor has stopped
suddenly.

The drain pump motor has
malfunctioned.

The surrounding temperature for
installation is below zero.

• Close the door completely.

• If dE is not released, call for
service.

• Unplug the power plug and call for
service.

• Unplug the power plug and call for
service.

• Unplug the power plug and call for
service.

• Check if the amount of laundry
exceeds the maximum load.

• Unplug the power plug and call for
service.

• Unplug the power plug and call for
service.

• Unplug the power plug and call for
service.

• The recommended surrounding
temperature for installation is 5 - 35
°C.

EN

33

WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation
of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of
unauthorized repairs/installation.

• Failure of the product to per form during power failures and interruptions or inadequate electrical
service.

• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate
or interrupted water supply or inadequate supply of air.

• Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions
outlined in the Product’s owner’s manual.

• Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of
God.

• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the
intended purpose, or any water leakage where the product was not properly installed.

• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial
or industrial use, or use of accessories, components, or consumable cleaning products that are not
approved by LG.

• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage
to the finish of your product, unless such damage results from defects in materials or workmanship.

• Damage or missing items to any display, open box, discounted, or refurbished Product.

• Products with original serial numbers that have been removed, altered, or cannot be readily
determined. Model and Serial numbers, along with original retail sales receipt, are required for warranty
validation.

• Increases in utility costs and additional utility expenses.

• Repairs when your Product is used in other than normal and usual household use or contrary to the
instructions outlined in the Product’s owner’s manual.

• Costs associated with removal of your Product from your home for repairs.

• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions, including LG’s owner’s and installation
manuals.

• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.

• Noise or vibration that is considered normal, for example, water drain sound, spin sound or warning
beeps.

EN

Filter is clogged.

− Not heating, long dry time

Improperly connected power cord
or electrical outlet issue.

− No power

− Not heating

34

Clean the lint filter.

Reconnect power cord, replace
house fuse or reset breaker. If
outlet is issue, electrician may be
required.

Memo