LG PIVD100R User Manual

CodePlus™ PIVD100R

Pro:Idiom® Video Distribution

Transcoder System

Installation & Setup Guide

Warranty

P/N: 206-4202 (Rev B)

For Customer Support/Service, please call: 1-888-865-3026

The latest product information and documentation is available online at:

www.LGsolutions.com

WARNING

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNIN G:

TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert

the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence

of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such

as vases, shall be placed on the apparatus.

L’appareil ne doit pas être exposé à des égouttements d’eau ou des éclaboussures et de plus qu’aucun objet rempli de liquide tel que des vases ne doit être placé sur l’appareil.

REGULATORY INFORMATION:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user should be required to correct the interference at his own expense.

CAUTION:

Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

NOTE TO SATELLITE DISH INSTALLER:

This reminder is provided to call your attention to Articles 810 and 820 of the 2002 National Electrical Code. Refer to Article 810, in particular 810-1 and 810-15, for required grounding of the metal dish antenna. Refer also to 810-2 which, by reference to Article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical.

COMPLIANCE:

The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.

2000 Millbrook Drive, Lincolnshire, IL 60069, USA • Phone: 1-847-941-8000

Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.

2000 Millbrook Drive, Lincolnshire, IL 60069

206-4202

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination in order to avoid injury from tip-over.

13.

Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

14. Power Sources

This product should be operated only from the

type of power source indicated on the marking label. If you are not sure of the type of power supply to your INSTALLATION, consult your product dealer or local power company.

15. Overloading

Do not overload wall power outlets and

extension cords as this can result in a risk of fire or electric shock.

16. Disconnect Device

The AC mains plug is used as the disconnect

device. The disconnect device must remain readily operable.

17. Object and Liquid Entry

Never push objects of any kind into this

product through openings as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

Do not use liquid cleaners or aerosol cleaners.

18. Outdoor Use Warning: To prevent fire or shock hazards, do not expose this product to rain or moisture.

19. Wet Location

Do not use this product near water or mois-

ture or in an area, such as a basement, that might become flooded. The apparatus shall

not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.

20. Test Equipment

In some cases, LG has supplied or recommended the use of test equipment and devices for the setup and testing of the equipment. The operation and maintenance of test equipment is described in their associated instruction manuals. Please refer to these manuals for explicit instructions regarding the safe use and handling of the equipment.

(Continued on next page)

206-4202

IMPORTANT SAFETY INSTRUCTIONS

(Continued from previous page)

21. Damage Requiring Service

Unplug this product from the wall power outlet and refer servicing to qualied service personnel under the following conditions:

a. If the power-supply cord or plug is damaged.

b. If liquid has been spilled, or objects have

fallen into the product.

c. If the product has been exposed to rain or

water.

If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as an improper adjustment of other controls may result in damage and will often require extensive work by a qualied technician to restore the product to its normal operation.

e. If the product has been dropped or the

cabinet has been damaged.

f. If the product exhibits a distinct change in

performance.

Caution: Refer all servicing to qualied service personnel.

22. Servicing

23. Replacement Parts

When replacement parts are required, be sure

Caution: These servicing instructions are for use by qualied service

personnel only. To reduce the risk of electrical shock, do not perform any servicing other than that described in the operating instructions unless you are qualied to do so.

the service technician uses replacement parts specied by the manufacturer or that have the same characteristics as the original parts. Unauthorized substitutions may result in re, electric shock, or other hazards.

24. Safety Check

Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in proper operating condition.

PIVD100R Rack Installation

(also see pages 11 and 12)

To install the PIVD100R in a rack:

• Carefully slide the PIVD100R into a standard 19-inch equipment rack.

• When mounting in the rack, make sure to use the appropriate hardware. ALL FOUR MOUNTING SCREWS MUST BE USED.

• This equipment is not designed to support other devices. Do NOT stack other equipment on the top of the PIVD100R.

• Rear cabling must be dressed and supported so that the weight of the cabling is not a strain on the PIVD100R connectors.

• MOUNTING OF THE EQUIPMENT IN THE RACK SHOULD BE SUCH THAT A HAZARDOUS CONDITION IS NOT ACHIEVED DUE TO UNEVEN MECHANICAL LOADING.

Rack-mount Considerations

A. Elevated Operating Ambient If installed in a closed or multi-unit rack

assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer (see Specifications information in this document).

(Continued on next page)

206-4202

IMPORTANT SAFETY INSTRUCTIONS

(Continued from previous page)

B. Reduced Air Flow Installation of the equipment in a rack should

be such that the amount of air flow required for safe operation of the equipment is not compromised. To ventilate the system normally and avoid overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom) of the PIVD100R. Do NOT stack other equipment on the top of the PIVD100R. Also, ensure that the unit’s AC power adapter is never stacked or bundled with other AC power adapters. Each adapter should have adequate ventilation and should be isolated from other heat sources.

C. Circuit Overloading Consideration should be given to the

connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring.

D. Reliable Earthing

Maintain reliable earthing of rack-mounted

equipment. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of

power strips).

E. Mains Outlet Earthing

The apparatus with Class I construction must

be connected to a mains socket outlet with a protective earthing connection.

PIVD100R Server Installation on a Flat Surface

To install the top, shelf, etc.):

• Install the equipment in an environment compatible with the maximum operating ambient temperature (Tma) specied by the manufacturer (see Specications information in this document).

• Place spacers or rubber feet (not provided) on the bottom of the

• Carefully place the surface.

• To ventilate the system normally and avoid overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom) of the PIVD100R. Do NOT stack other equipment on the top of the PIVD100R.

PIVD100R

on a level surface (table

on the level

206-4202

Table of Contents

Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . 2

Important Safety Instructions. . . . . . . . . . . . 3 – 5

Table of Contents . . . . . . . . . . . . . . . . . . . . . . 6

PIVD100R Product Description . . . . . . . . . . . . 7

Setup Information . . . . . . . . . . . . . . . . . . . . 8 – 9

Rear and Front Panel Overviews . . . . . . . . . 10

Rack Installation . . . . . . . . . . . . . . . . . . . 11 – 12

Typical Rack Installation . . . . . . . . . . . . . . 11

Rack-mount Considerations . . . . . . . . . . . . 12

System Setup . . . . . . . . . . . . . . . . . . . . . 13 – 19

Typical Setup Flowchart for PIVD100R

with RF Output . . . . . . . . . . . . . . . . . . . . . . 13

Typical Setup Flowchart for PIVD100R

with IP Output . . . . . . . . . . . . . . . . . . . . . . . 14

Typical System Installation . . . . . . . . . . . . . 15

Network and Communication Setup . . . . . . . 20

Configuration Options via GUI . . . . . . . . 21 – 36

Access the PIVD100R Web GUI . . . . . . . . 21

PIVD100R System Status . . . . . . . . . . . . . 22

STB Information . . . . . . . . . . . . . . . . . . . . . 23

STB Menu Options . . . . . . . . . . . . . . . . . . . 24

PIVD100R System Setup Options . . . . . . . 27

MUX Setup Options . . . . . . . . . . . . . . . . . . 32

PIVD100R Maintenance Options . . . . . . . 34

Configuration Options via Command

Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 – 60

the Main Menu . . . . . . . . . . . . . . . . . . . . . . 37

View System Information . . . . . . . . . . . . . . 38

Monitor the System . . . . . . . . . . . . . . . . . . 38

STB Menu Commands . . . . . . . . . . . . . . . . 40

Setup Menu Commands . . . . . . . . . . . . . . 45

Update Menu Commands . . . . . . . . . . . . . 56

Pro:Idiom Menu Commands . . . . . . . . . . . 58

Reset the System . . . . . . . . . . . . . . . . . . . . 60

Exit the Current Session . . . . . . . . . . . . . . 60

Troubleshooting . . . . . . . . . . . . . . . . . . . . 61 – 65

PIVD100R Setup . . . . . . . . . . . . . . . . . . . . 61

PIVD100R Communication . . . . . . . . . . . . 62

Receiver Reception . . . . . . . . . . . . . . . . . . 63

Specifications . . . . . . . . . . . . . . . . . . . . . . . . 66

Document Revision History / Notes . . . . . . . 67

Open Source Software Notice . . . . . . . . . . . . 68

Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover

206-4202

PIVD100R Product Description

The LG CodePlus™ PIVD100R Pro:Idiom ® Video Distribution Transcoder System provides a flexible 8- to 16-program HDTV solution for system providers who provide satellite delivered content to commercial facilities (hotels, hospitals, etc.). The PIVD100R incorporates eight 100BaseTX Ethernet interface X-Ports that connect up to eight satellite set-top boxes (STBs) from either DIRECTV ® or DISH Network ® satellite service.

Features

• Two output options: RF or IP (concurrent operation not supported)

− RF output: The PIVD100R generates four contiguous 256-QAM cable channels, with up to two DIRECTV or three DISH Network program streams multiplexed on each channel. This capability provides up to 8 HD programs of DIRECTV content or up to 12 HD programs of DISH Network content.

− IP output: The PIVD100R provides up to 8 HD programs of DIRECTV content or up to 16 HD programs of DISH Network content.

• Transcodes satellite content for distribution

• Built-in Pro:Idiom content protection

• Supports Pro:Idiom encryption key maintenance

• Transcoded output supports Closed Captions and V-Chip (Parental Control) (if included in the signal source)

• Remote management capability over Ethernet via either graphical user interface (GUI) or command line interface

• Unit does not require local monitor, keyboard, or mouse connection

• Small, lightweight chassis

• 19-inch rack-mountable

• 1U height prole to minimize rack space usage

The PIVD100R converts satellite MPEG-4 HD programming to an encrypted, encoded transport stream. A Pro:Idiom-compatible television is required to view premium HD content, and a proper session ID must be set at the TV in order for Pro:Idiom decryption to be enabled. LG’s Pay-Per-View (PPV) partners can set up this session through their interface. LG’s FreeTo-Guest (FTG) Mode of operation also enables Pro:Idiom decryption.

Multiple PIVD100R units may be combined in the head end to deliver an entire channel lineup of HD programming.

Note: Design and specifications subject to change without prior notice.

206-4202

Setup Information

This document provides installation and setup support only for the PIVD100R. The satellite dish antenna and satellite STBs must be installed and operating before you proceed to set up the PIVD100R. LG recommends that the system be professionally installed.

Check the following items before you begin the PIVD100R installation and setup procedures.

Satellite Dish Antenna

__ The satellite dish must be located where it will have unobstructed access to the satellite

signals. At least RG-6 or larger coaxial cables must be installed between the satellite dish antenna system and the satellite STB. Refer to documentation provided with the satellite dish antenna.

__ Ensure the appropriate satellite dish configuration (either 3-LNB or 5-LNB depending on

the satellite provider) is in place for MPEG-4 HD channel reception. If the number of transcoders exceeds the dish antenna capacity, multi-switch equipment will be required. For more information, refer to the manufacturer’s documentation.

Satellite STBs

__ DIRECTV satellite service: Up to eight COM 23 satellite STBs are supported for either RF

or IP output.

__ DISH Network satellite service: Up to six ViP ® 222 or ViP 222k satellite STBs are

supported for RF output, or up to eight ViP 222 or ViP 222k satellite STBs are supported for IP output.

__ Refer to the manufacturer’s documentation, and carefully follow the system setup

procedures for each satellite STB. (The satellite STBs provide the X-Port signal inputs for the PIVD100R.)

__ Authorization from the satellite service provider is required for HD channels. Contact the

provider to get subscription programming authorization for each satellite STB.

PIVD100R

__ Unpack the PIVD100R unit and all accessories.

PIVD100R Accessories: • AC Power Cord and Adapter

• 8 x 1 meter CAT5E Cables (for X-Port connections)

__ Select the location for mounting the PIVD100R. Ensure that adequate ventilation is

available

__ Obtain the necessary attachment hardware to mount the PIVD100R chassis in its targeted

location.

__ Plan and install the necessary cabling and network (Ethernet) and AC power access for

the PIVD100R. You will also need the following to connect a PC directly to the PIVD100R for system setup purposes: FTDI TTL-USB cable (P/N TTL-232R-5V-AJ).

206-4202

Setup Information (Cont.)

Channel Assignments for RF Output

__ Create a channel assignment plan for the installation site, or modify an existing plan to

incorporate the RF output of the PIVD100R. Ensure that up to four contiguous CATV channels are allocated for the PIVD100R RF output. The PIVD100R uses a 256-QAM modulation format, thereby occupying approximately 24 MHz of frequency spectrum.

The RF start channel is user-assigned during system setup, and the remaining channels are then automatically assigned per EIA-542 STD CATV frequency allocation standards. For example, if the RF start channel assignment is channel “2,” the three remaining channels will be “3” “4” and “5”. However, if the RF start channel assignment is “6,” the three remaining channels will be “95” “96” and “97”. Refer to EIA-542 STD CATV frequency allocation tables for further information as required.

The highest available RF channel number for the PIVD100R is “135.” Thus, to allocate all four channels available for PIVD100R RF output, the RF start channel must be set no higher than “132.”

__ Find a location on the frequency spectrum that is free of existing noise.

Channel Assignments for IP Output

__ The PIVD100R outputs IPv4 multicast streams. Ensure the institution’s IP network and

room receivers support IPv4 multicast and that the network is capable of selectively routing multicast traffic. Refer to vendor equipment documentation for further information.

__ Create a channel assignment plan for the installation site, or modify an existing plan to

incorporate the IP output of the PIVD100R. Ensure that up to 16 unused and unreserved IPv4 multicast addresses, within the designated range 224.0.0.0 to 239.255.255.255, are allocated for the PIVD100R IP output.

IP channels are user-assigned during system setup. You may opt to specify an IP start channel and enable the system to auto-increment the remaining channel assignments. For example, if the IP start channel assignment is “227.0.0.40,” the remaining channels will be “227.0.0.41,” “227.0.0.42,” etc. Or, you may opt to manually specify the IP details for each IP channel.

__ Reserve at least one User Datagram Protocol (UDP) port for the multicast data streams.

You can use the system default (1234) or another unassigned port number for each data stream, as required, for example, 50000, 50001, etc. The port(s) must avoid conict with other protocols in use.

Note: Refer to the IANA IPv4 Multicast Address Space Registry and/or the IANA Service Name and Transport Protocol Port Number Registry for further IP address/port information as required.

206-4202

Rear and Front Panel Overviews

PIVD100R Rear View

Disconnect Device

The AC mains plug is used as the disconnect device. The disconnect device must remain readily operable.

PIVD100R Front View

RF OUT

RF-OUT

8 7 6 5

X-Ports

8, 7, 6, 5

X-Port

POWER LED

X-Port

4 3 2 1

X-Ports

4, 3, 2, 1

Feature & Control

(Ethernet) Ports

STATUS LED

Feature Port Control Port

Service Port

Service

Port

PWR

STATUS

POWER

12V

USB Ports

AC Power

Cord & Adapter

Ventilation Holes

Air flow must not be obstructed. To ventilate the system normally and avoid overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom) of the PIVD100R. Do NOT stack other equipment on the top of the PIVD100R.

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Rack Installation

STATUS

PWR

Typical Rack Installation

1. (Optional) As shipped, the PIVD100R mounting brackets are attached ush with the front of

the unit (see diagram a). If desired, the mounting brackets may be detached from the unit and reattached, for example, so that they are ush with the rear of the unit (see diagram b). If you wish to change the location/orientation of the mounting brackets, carefully remove each of the four (M4 x 10 mm) screws and attendant washers (one at and one lock washer per screw) holding each bracket in place. Then, use the same screws and washers to reattach the mounting brackets in the desired location.

2. Carefully slide the chassis into a standard 19-inch equipment rack.

3. Use all four mounting screws to secure the chassis to the rack.

(a)

(b)

PWR

STATUS

To rack

RF-OUT

X-Port

8 7 6 5

X-Port

4 3 2 1

Feature Port Control Port

POWER

Service Port

12V

Use at washer and lock washer with each M4 x 10 mounting bracket screw.

206-4202

Rack Installation (Cont.)

Front View of Rack Cabinet

PWR STATUS

1 inch minimum

Rack-mount Considerations

A. Elevated Operating Ambient

If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack

environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer (see Specifications information in this document).

B. Reduced Air Flow

Installation of the equipment in a rack should be such that the amount of air flow required for

safe operation of the equipment is not compromised. To ventilate the system normally and avoid overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom) of the PIVD100R. Do NOT stack other equipment on the top of the PIVD100R. Also, ensure that the unit’s AC power adapter is never stacked or bundled with other AC power adapters. Each adapter should have adequate ventilation and should be isolated from other heat sources.

C. Circuit Overloading

Consideration should be given to the connection of the equipment to the supply circuit and the

effect that overloading of the circuits might have on overcurrent protection and supply wiring.

D. Reliable Earthing

Maintain reliable earthing of rack-mounted equipment. Particular attention should be given to

supply connections other than direct connections to the branch circuit (e.g. use of power strips).

E. Mains Outlet Earthing

The apparatus with Class I construction must be connected to a mains socket outlet with a

protective earthing connection.

206-4202

CAT5E Cable

Feature Port

PIVD100R

Distribution

Network

Room

Receiver

Room

Receiver

Room

Receiver

Laptop

Service Port Connection

Ethernet

Satellite

STB

X-Port n **

Satellite Signal/

Distribution

Satellite In

X-Port 3

X-Port 2

X-Port 1

. . .

1000BaseT Full Duplex

System Setup

Refer to the following diagrams, and complete the system installation as described on pages 15 to 19.

Caution: Do NOT make system connections until instructed to do so during the system installation procedure. In some instances, configuration steps must be performed before physical connections are made.

Typical Setup Flow Chart for PIVD100R with RF Output

Satellite Signal/

Distribution

Satellite In

Satellite

STB

Ethernet

X-Port 1 X-Port 2

X-Port 3

X-Port n **

. . .

PIVD100R

Network

RF Cable

Combiner

* Multi-switch will be necessary if the number of transcoders exceeds the dish antenna’s capacity.

** Where n is the last X-Port used. Up to eight COM 23 or six ViP 222/ViP 222k STBs are supported for RF output.

RF Out

Distribution

System

Service Port Connection

Laptop

Room

Receiver

Room

Receiver

Room

Receiver

206-4202

System Setup (Cont.)

Typical Setup Flow Chart for PIVD100R with IP Output

Satellite In

Satellite

Satellite Signal/

Distribution

STB

Ethernet

1000BaseT Full Duplex

* Multi-switch will be necessary if the number of transcoders exceeds the dish antenna’s capacity.

** Where n is the last X-Port used. Up to eight COM 23 or ViP 222/ViP 222k STBs are supported for IP output.

CAT5E Cable

X-Port 1 X-Port 2 X-Port 3

. . .

X-Port n **

PIVD100R

Feature Port

Distribution

Network

Service Port Connection

Network

Laptop

Room

Receiver

Room

Receiver

Room

Receiver

206-4202

System Setup (Cont.)

Typical System Installation

(see also Typical Setup Flow Charts on the previous pages)

1. Verify that each satellite STB is set up and functioning. Each STB should be powered up,

initialized, authorized, and displaying the default channel properly—refer to the manufacturer’s documentation.

Caution: Do NOT make any connections between the satellite STBs and the PIVD100R until you have verified that the STBs are authorized and functioning properly.

2. For each satellite STB: Connect one of the supplied CAT5E cables between one of the

X-Ports on the PIVD100R rear panel and the ETHERNET port on the satellite STB.

Note: Once you make the connection between a satellite STB and the PIVD100R, STB front panel and remote control functionality may be limited. If necessary, to restore IR remote usability, unplug the X-Port cable and reset the STB. (The STB/tuner channels will be set later during the system setup.)

3. To enable remote management, connect one end of a CAT5 RJ-45 Ethernet cable to the

Control Port on the PIVD100R rear panel, and connect the other end of the cable to the institution’s network.

Caution: The subnet 192.168.0.x is reserved for STB communication and cannot be used for the Control Port network subnet. This is the only restriction; for example, you can use 192.168.1.x, 10.x.x.x, etc. Contact your service representative for further information.

4. Connect the PIVD100R power supply to the POWER connector on the PIVD100R rear panel.

Then, plug the AC power cord into a powered AC line receptacle. When power is applied, the PWR (Power) LED on the PIVD100R front panel will initially flash red and then turn green.

The boot-up process for the PIVD100R may take up to 90 seconds. When boot-up is complete, the STATUS LED on the PIVD100R front panel will light continuously green.

5. Once the STATUS LED is lit continuously, use the FTDI TTL-232R-5V-AJ cable to connect

a PC to the Service Port on the PIVD100R rear panel.

6. Using HyperTerminal or an equivalent terminal emulation program on the PC, congure the

serial port as follows: Bits per second/baud = 115200; Data bits = 8; Parity = None; Stop bits = 1; Flow Control = None.

Once the connection is established, you should see a login prompt. (If the login prompt is

not automatically displayed, press Enter to refresh the screen.)

7. At the

type Password4Partners (case-sensitive) and press Enter.

Note: After the system setup is complete, it is highly recommended that you change the admin user password from its default value. See “Change the Login Password” on page 56 for further information.

prompt, type admin and press Enter. Then, at the

password:

prompt,

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(Continued on next page)

System Setup (Cont.)

(Continued from previous page)

8. At the

Command >

PIVD100R command prompt to view current menu, if desired.)

The initial System Information display identifies PIVD100R default configuration settings, including the Control Port IP address, the STB type, and the output conguration, for example:

prompt, type info and press Enter. (You can press Enter at any

SN: 101-12470001 Version 1.5 HW id: 3-207-79-4 Ctrl MAC: 00:0C:63:3B:00:BE Ctrl IP: 136.166.60.92 STB Type: DirecTV Output: RF RF config: Mode 2, QAM-B, RF: 6 MHz, 5.36 MSps RF channels: 3 4 5 6 Local time: Thu Mar 22 14:42:02 CDT 2012

9. Check the Ctrl IP (Control Port IP address) eld in the System Information display. By

default, the PIVD100R uses DHCP; thus, the DHCP server, if congured, assigns an IP address to the PIVD100R once the PIVD100R successfully connects to the network.

• If the Ctrl IP eld shows an IP address, the PIVD100R is up and running on the network. Continue with step 10.

• If the network is congured for DHCP but the Ctrl IP eld is blank, refer to “Network Setup” troubleshooting information on page 61.

• If the network is not congured for DHCP, you will need to congure a static IP address for the PIVD100R. Complete steps 10 to 13 (as required), and then set the PIVD100R IP address using the commands indicated in step 14.

10. Check the Output eld in the System Information display. If the default value (RF) does not identify the appropriate output type, set the output mode as follows:

a) At the

b) Use the Setup Menu “omode” command, as described on page 47, to set the appropriate

11. The next step depends on the output mode:

• If you are setting up the system for RF output, continue with step 12.

• If you are setting up the system for IP output, go to step 13.

Command >

output mode.

prompt, type setup and press Enter to access the Setup Menu.

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System Setup (Cont.)

(Continued from previous page)

12. (RF output only) Complete PIVD100R RF output configuration as follows:

a) If the

b) Use the Setup Menu “rf” command, as described on page 50, to congure the RF mode

c) Connect RF OUT on the PIVD100R rear panel to the RF distribution center combiner,

d) Go to step 14.

13. (IP output only) Complete PIVD100R IP output configuration as follows:

a) If the

b) At the

c) The IP Output Conguration Menu offers two options for configuring output IP channels:

d) Once you have completed the output IP channel conguration, at the next

e) Connect a CAT5E or better cable between the Feature Port on the PIVD100R rear

f) Continue with step 14.

Command >

Setup Menu.

and the RF channels.

Note: By default, the PIVD100R is configured for QAM-B RF output; thus, when you are prompted to select the RF mode (initial prompt before RF channel configuration), the default value shown in square brackets should show the appropriate option for RF output.

and balance the RF signal so that the signal level at the TV(s) is between 0 to +7 dBmV.

Caution: For proper system performance, the PIVD100R signal level at the TV input (ANTENNA IN) must be between 0 to +7 dBmV. Note that additional equipment (i.e., attenuators) may be required to adjust the signal level.

Command >

Setup Menu.

Setup Command >

Output Conguration Menu.

• To manually congure the output IP channels, use the “set’’ command. You will need to specify a multicast IP address and the multicast port number for each STB/tuner.

• To auto-congure output IP channels from a base multicast IP address and port number, use the “ll” command. Once you enter the base multicast IP address and the multicast port number, the system will auto-increment the remaining IP channels.

Refer to “Congure the IP Output” on pages 50 to 53 for further information on the IP Output Conguration Menu commands. Make sure to use the IP Output Conguration Menu “apply” command to conrm and apply the conguration data to the system.

prompt is on display, type setup and press Enter to access the

prompt, type ipout and press Enter to access the IP

Output Command >

prompt.

panel and the institution’s IP distribution network.

prompt, type exit and press Enter to return to the Setup Menu

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(Continued on next page)

System Setup (Cont.)

(Continued from previous page)

14. (Optional) For remote management purposes, you can set a static IP address for the PIVD100R Control Port as follows:

a) If the

b) At the

c) Use the Network Configuration Menu “ip” and “dns” commands to configure the Control

Note: Review the New Network Configuration overview carefully before you confirm the Control Port configuration settings. Ensure each of the addresses was entered correctly.

Note: If you change the Control Port configuration, you will be prompted to reset the system. If you intend to modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system.

15. Once all physical connections to the PIVD100R have been made and the Control Port IP address has been assigned or configured, you also have the option to complete the system setup remotely using either the web GUI or the command line interface.

• To complete the system setup in the current session (via the Service Port), continue with

• If you wish to complete the setup remotely, reset the system at this time: At either the

16. Check the STB Type field in the System Information display (if necessary, you can rerun the “info” command from either the default value (DIRECTV) does not identify the appropriate service provider, set the STB type as follows:

a) If the

b) Use the Setup Menu “type” command, as described on page 47, to select the STB type.

Note: If you set a new STB type, you will be prompted to reset the system. If you intend to

modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system.

Command >

Setup Menu.

Setup Command >

display the current network configuration, followed by the Network Configuration Menu.

Port. Refer to “Configure the Control Port” on pages 48 to 49 for further information.

step 16.

prompt is on display, type setup and press Enter to access the

prompt, type setip and press Enter. The system will

Command >

When you are ready, establish remote communication with the PIVD100R, and then continue with step 16. Note that you may use the GUI to perform the conguration steps, if desired. Refer to “Network and Communication Setup” on page 20 for information on establishing remote communication with the PIVD100R and/or “Conguration Options via GUI” on pages 21 to 36 for further information on the GUI.

Setup Menu.

prompt or the

Command >

Setup Command >

Command > or Setup Command >

prompt is on display, type setup and press Enter to access the

prompt, type reset and press Enter.

prompt). If the

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(Continued from previous page)

System Setup (Cont.)

17. If the

18. Set the channel(s) on each of the installed STBs as follows:

Setup Command >

Command >

a) At the

b) At the

connected to the STB for which you wish to set the channel(s). Then, press Enter.

The system will identify the current STB and then display an STB command prompt, for example:

prompt.

Command >

Enter STB number >

prompt is on display, type exit and press Enter to return to the

prompt, type stb and press Enter to access the STB Menu.

prompt, type the number of the PIVD100R X-Port

Current STB: STB-1

STB-1 Command >

c) Use the STB Menu “channel” command, as described on page 42, to set the STB/

tuner channel. If applicable, make sure to set the channel for both STB tuners.

d) Use the STB Menu “stb” command, as described on page 41, to access the STB Menu

for the next STB for which you wish to set the channel(s). Then, use the “channel” command to set the channel(s) for the (newly) current STB.

Repeat this step to set the channel on each STB/tuner.

19. At the

20. (Optional) If you wish to review the system settings at this time, at the

21. At the

22. Check one or more room receivers to make sure all content is properly mapped and

STB Command >

prompt.

prompt, type exit and press Enter to return to the

Command >

prompt, type info and press Enter to display the system information.

Note: You can also run the “monitor” command, if desired, to review the system settings.

See “Monitor the System” on page 38 for further information.

Command >

Note: This initiates a reset of the PIVD100R and may also initiate a reset of one or more STBs, if required. Once the PIVD100R is reset (may take up to 90 seconds), it may then take up to 10 minutes for the system to resume normal operation.

available.

prompt, type reset and press Enter to reset the system.

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Network and Communication Setup

This section describes PIVD100R communication options for configuration purposes.

Note: Before you proceed with any additional configuration, the system should be installed and operating as described in the system installation procedure on pages 15 to 19.

Also note that configuration updates periodically require that you reset the PIVD100R. Make sure to reset the unit when directed to do so.

There are three options for communicating with the PIVD100R.

• When the PIVD100R is connected to an IP network, you can use a standard Internet

browser to communicate with the PIVD100R via a graphical user interface (GUI).

• When the PIVD100R is connected to an IP network, you can also use an SSH client to

communicate with the PIVD100R via a command line interface.

• To establish a direct connection to the PIVD100R, connect a PC to the serial port on the

PIVD100R using the FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). Plug the USB end of the cable into an open USB port on your PC. If necessary, install the device driver. Plug the other end of the cable into the Service Port jack on the PIVD100R rear panel.

Using HyperTerminal or an equivalent terminal emulation program on the PC, configure the

serial port as follows:

− Bits per second/baud = 115200

− Data bits = 8

− Parity = None

− Stop bits = 1

− Flow Control = None

PIVD100R conguration options via web GUI are described on pages 21 to 36; PIVD100R conguration options via command line are described on pages 37 to 60. For security and control purposes, some options available from the command line menus are not available from the GUI.

You will need to know the “admin” user password in order to log in to either the web GUI or the command line interface. The default admin user password is “Password4Partners” (casesensitive). If necessary, for example, if the password has been changed from its default value, consult the system administrator to obtain the current admin user password.

Note: The default network setting for the PIVD100R is DHCP, in which case the server assigns an IP address to the PIVD100R. If necessary, consult the network administrator to obtain the IP address that has been assigned to the PIVD100R.

Note: If you want to connect the PC directly to the PIVD100R Control Port using an Ethernet CAT5E cable, in order to establish communication you must rst connect the PC to the PIVD100R Service Port and set the PIVD100R’s IP address (see “Congure the Control Port” on pages 48 to 49). The PIVD100R’s IP address must be on the same subnet as the PC’s IP address.

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Conguration Options via GUI

Access the PIVD100R Web GUI

Note: The PIVD100R must be connected to an IP network for GUI access. See “Network and

Communication Setup” on page 20 for further information.

If necessary, consult the system administrator to obtain the current “admin” user password before proceeding. The default admin user password is “Password4Partners” (case-sensitive).

1. Launch a web browser, and type http://ipaddress in the browser’s address bar, where ipaddress is the network IP address of the PIVD100R. Then, press Enter.

2. The system will display a login authentication pop-up window. In the User Name eld, type admin; in the Password eld, type the admin user password. Then, click OK.

The PIVD100R web GUI opens with the System Status on display (see “PIVD100R System Status” on the next page for further information). The options panel at the left of the screen enables you to view and congure system settings. The following sections provide detailed information on the configuration settings and commands.

Note: The System Status screen above shows a typical DIRECTV system with RF output data.

Note: It is possible, if desired, to change the login password via the command line interface

Setup Menu “pwd” command as described on page 56.

When you have completed your activities in the PIVD100R web GUI, it is recommended that you close your browser to prevent unauthorized access to the system.

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+ 48 hidden pages