LG OLED77W8PPA Owner’s Manual

Safety and Reference

Please read this manual carefully before operating your set and retain it for future reference.

*MFL70346322*

www.lg.com

(1803-REV01)

Copyright 2018 LG Electronics Inc. All Rights Reserved.

<![if ! IE]>

<![endif]>ENGLISH

Warning! Safety Instructions

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

This symbol is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s

enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing)

instructions in the literature accompanying the appliance.

WARNING : TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

•• TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

•• Do not place the TV and/or remote control in the following environments:

-- Keep the product away from direct sunlight.

-- An area with high humidity such as a bathroom

-- Near any heat source such as stoves and other devices that produce heat.

-- Near kitchen counters or humidifiers where they can easily be exposed to steam or oil.

-- An area exposed to rain or wind.

-- Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc. on or over the apparatus (e.g., on shelves above the unit).

-- Near flammable objects such as gasoline or candles, or expose the TV to direct air conditioning.

-- Do not install in excessively dusty places.

Otherwise, this may result in fire, electric shock, combustion/ explosion, malfunction or product deformation.

•• Ventilation

-- Install your TV where there is proper ventilation. Do not install in a confined space such as a bookcase.

-- Do not install the product on a carpet or cushion.

-- Do not block or cover the product with cloth or other materials while unit is plugged in.

•• Take care not to touch the ventilation openings. When watching the TV for a long period, the ventilation openings may become hot.

•• Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.

•• Do not move the TV whilst the Power cord is plugged in.

•• Do not use a damaged or loosely fitting power cord.

•• Be sure do grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.

•• Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock.

•• Disconnecting the Device from the Main Power

-- The power plug is the disconnecting device. In case of an emergency, the power plug must remain readily accessible.

•• Do not let your children climb or cling onto the TV. Otherwise, the TV may fall over, which may cause serious injury.

•• Outdoor Antenna Grounding (Can differ by country):

-- If an outdoor antenna is installed, follow the precautions below. An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can come in contact with such power lines or circuits as death or serious injury can occur.

Be sure the antenna system is grounded to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code (NEC) in the U.S.A. provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes and requirements for the grounding electrode. Antenna grounding according to the National Electrical Code, ANSI/NFPA 70

2

•• Grounding (Except for devices which are not grounded.)

-- TV with a three-prong grounded AC plug must be connected to a three-prong grounded AC outlet. Ensure that you connect the earth ground wire to prevent possible electric shock.

•• Never touch this apparatus or antenna during a lightning storm. You may be electrocuted.

•• Make sure the power cord is connected securely to the TV and wall socket if not secured damage to the Plug and socket may occur and in extreme cases a fire may break out.

•• Do not insert metallic or inflammable objects into the product. If a foreign object is dropped into the product, unplug the power cord and contact the customer service.

•• Do not touch the end of the power cord while it is plugged in. You may be electrocuted.

•• If any of the following occur, unplug the product immediately and contact your local customer service.

-- The product has been damaged.

-- If water or another substance enters the product (like an AC adapter, power cord, or TV).

-- If you smell smoke or other odors coming from the TV

-- When lightning storms or when unused for long periods of time.

Even the TV is turned off by remote control or button, AC power source is connected to the unit if not unplugged in.

•• Do not use high voltage electrical equipment near the TV (e.g., a bug zapper). This may result in product malfunction.

•• Do not attempt to modify this product in any way without written authorization from LG Electronics. Accidental fire or electric shock can occur. Contact your local customer service for service or repair. Unauthorized modification could void the user’s authority to operate this product.

•• Use only an authorized attachments / accessories approved by LG Electronics. Otherwise, this may result in fire, electric shock, malfunction, or product damage.

•• Never disassemble the AC adapter or power cord. This may result in fire or electric shock.

•• Handle the adapter carefully to avoid dropping or striking it. An impact could damage the adapter.

•• To reduce the risk of fire or electrical shock, do not touch the TV with wet hands. If the power cord prongs are wet or covered with dust, dry the power plug completely or wipe dust off.

•• Batteries

-- Store the accessories (battery, etc.) in a safe location out of the reach of children.

-- Do not short circuit, disassemble, or allow the batteries to overheat. Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.

•• Moving

-- When moving, make sure the product is turned off, unplugged, and all cables have been removed. It may take 2 or more people to carry larger TVs. Do not press or put stress on the front panel of the TV. Otherwise, this may result in product damage, fire hazard or injury.

•• Keep the packing anti-moisture material or vinyl packing out of the reach of children.

•• Do not allow an impact shock, any objects to fall into the product, and do not drop anything onto the screen.

•• Do not press strongly upon the panel with a hand or a sharp object such as a nail, pencil, or pen, or make a scratch on it. It may cause damage to screen.

•• Cleaning

-- When cleaning, unplug the power cord and wipe gently with a soft/dry cloth. Do not spray water or other liquids directly on the TV. Do not clean your TV with chemicals including glass cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol etc., which can damage the product and/or its panel. Otherwise, this may result in electric shock or product damage.

<![if ! IE]>

<![endif]>ENGLISH

3

<![if ! IE]>

<![endif]>ENGLISH

Preparing

Separate Purchase

•  If the TV is turned on for the first time after it was shipped from the

	factory, initialization of the TV may take a few minutes.
•	Image shown may differ from your TV.
•	Your TV’s OSD (On Screen Display) may differ slightly from that
	shown in this manual.
•	The available menus and options may differ from the input source
	or product model that you are using.
•	New features may be added to this TV in the future.
•	The device must be easily accessed to a location outlet near the
	access. Some devices are not made by turning on / off button,
	turning off the device and unplugging the power cord.
•	The items supplied with your product may vary depending on the
	model.
•	Product specifications or contents of this manual may be changed
	without prior notice due to upgrade of product functions.
•	For an optimal connection, HDMI cables and USB devices should
	have bezels less than 10 mm thick and 18 mm width. Use an
	extension cable that supports		if the USB cable or USB
	memory stick does not fit into your TV’s USB port.
	B	B	*A =< 10 mm
	A	A	<
			*B = 18 mm
•	Use a certified cable with the HDMI logo attached.
•	If you do not use a certified HDMI cable, the screen may not display
	or a connection error may occur. (Recommended HDMI Cable Types)
	-- High-Speed HDMI®/TM cable (3 m or less)
	-- High-Speed HDMI®/TM cable with Ethernet (3 m or less)

Separate purchase items can be changed or modified for quality improvement without any notification. Contact your dealer to buy these items. These devices only work with certain models.

The model name or design may be changed depending on the upgrade of product functions, manufacturer’s circumstances or policies.

The manufacturer shall not be held responsible for any injuries, damages, or quality issues that may arise if an item that is not listed below is purchased separately and used.

Magic Remote Control

(Depending on model)

AN-MR18BA

Check whether your TV model supports Bluetooth in the Wireless Module Specification to verify whether it can be used with the Magic Remote.

Companion Box (AV box) Wall mount

(Depending on model)

W7AWB

4

Lifting and moving the TV

Please note the following advice to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.

•  It is recommended to move the TV in the box or packing material that the TV originally came in.

•  Before moving or lifting the TV, disconnect the power cord and all cables.

•  When holding the TV, the screen should face away from you to avoid damage.

•  Avoid touching the screen at all times, as this may result in damage to the screen.

•  Do not move the TV by holding the cable holders, as the cable holders may break, and injuries and damage to the TV may occur.

•  When supported cable is not long enough to connect TV set with Companion Box (AV Box), you can use an extension cable.

•  Please do not pile the stuff up or press strongly the speaker. This may result in product damage or degradation.

•  Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grill area.

•  When transporting a large TV, there should be at least 2 people. •  When transporting the TV by hand, hold the TV as shown in the

following illustration.

•  When transporting the TV, do not expose the TV to jolts or excessive vibration.

•  When transporting the TV, keep the TV upright, never turn the TV on its side or tilt towards the left or right.

•  Do not apply excessive pressure to cause flexing / bending of frame chassis as it may damage screen.

•  When handling the TV, be careful not to damage the protruding buttons.

Mounting to the Wall

When you attach the TV to other building materials, please contact qualified personnel.

•  Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)

•  Do not use any unapproved items to ensure the safety and product life span.

•  Any damage or injuries caused by using unapproved items are not covered by the manufacturer’s warranty.

•  Make sure that the screws are inserted correctly and fastened securely. (If they are not fastened securely enough, the TV may tilt forward after being installed.) Do not use too much force and over tighten the screws; otherwise screw may be damaged and not tighten correctly.

<![if ! IE]>

<![endif]>ENGLISH

5

<![if ! IE]>

<![endif]>ENGLISH

Provided item

Wall mount	Punching Guide

Wall mounting screw

Wall mounting anchor

Ø5 x L65

Wall mounting screw for wood Ø3 x L18

•• Check the material of the wall and the thickness of the finishing.

•• Use the Wall mount anchor for wall material of concrete, light concrete, strong natural stone, soft natural stone masonry brick and hallow block that do not crack.

	Wall Material	Tools	Wall Width
	Concrete	Wall mounting
	Brick	anchor, Wall
		mounting screw,	70 mm
	Natural stone
		Ø 3/6/8 mm
	Metal Panel	Drill bit
	Plywood	Wall mounting	30 mm
	EPS Panel	screw, Ø 1.8 mm	Penetrate the wall
	Plasterboard + Plywood	Drill bit	30 mm

•• When installing on a gypsum board or medium-density fiberboard (MDF) wall, fasten the screws to the studs that support the wall. If there are no studs, check the distance from the inner wall before installing.

-- 30 mm or below: Install directly on the inner wall using a 65 mm screw.

-- 30 mm or above: Install using a separate hanger.

Wall

•• When installing the wall mount, check the positions of the wooden studs using a stud finder. Then, fasten the screws on at least two separate studs before proceeding.

Stud

Wall mount

•• When installing the product on wall material not designated, install the product so that each location can withstand the pull out load of 70 kgf (686 N) and shear load of 100 kgf (980 N) or above.

•• Use the Ø 8 mm drill bit for concrete and hammer (Impact) drill.

Tools you will need

•• Phillips head + driver (manual or motorized), Ø 3/6/8 mm Drill bit, Level, Stud finder, Drill

6

How to attach to masonry walls

Please follow the below direction.

1Use a drill bit Ø 8 mm to drill a hole for the anchor location within a depth of 80 mm to 100 mm.

2Clean the drilled hole.

3Insert the sealed wall mounting anchor to the hole. (When inserting the anchor, use a hammer.)

Wall mounting anchor

4Set the wall mount on the wall by aligning to the location of the hole. And, set the angle adjusting part to face upward.

Wall mount

5Align the wall mounting screw to the hole and tighten it. Then, fasten the screws at torque of 45 kgf/cm to 60 kgf/cm.

Wall mounting screw

•  When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables on the back of the TV.

•  Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.

•  Make sure that children do not climb on or hang on the TV.

•  Use a platform or cabinet that is strong and large enough to support the TV securely.

•  When installing the product, first check that the wall is strong enough. Use the anchors and screws provided.

-- If you use anchors and screws that are not specified by the manufacturer, they may not hold the weight of the product, causing safety issues.

•  Be sure to use the accessory cable provided. Otherwise, friction between the product and the wall may cause damage to the connector.

•  When drilling holes into the wall, make sure you use a drill and drill bit with the specified diameter. Ensure that you also follow the instructions regarding the depth of the holes.

-- Otherwise, the product may be installed incorrectly and cause safety issues.

•  Wear safety gloves when installing the product. Do not use your bare hands.

-- Otherwise, it may cause personal injury.

•  If some parts of the wall mount do not touch the wall after it is attached, use the double-sided tape included in the accessory box to stick the mount to the wall.

•  If some parts of the wall mount do not touch the wall after using the wall mounting screws for wood, use the remaining screws.

•  Be sure to use only the exclusive wall mounting screws provided as accessories.

•  If you want to connect the TV Cable is connected to the back panel partition, please use the enclosed Punching Guide.

<![if ! IE]>

<![endif]>ENGLISH

7

Using the kensington security system

		(Only OLED65W8*)
	<![if ! IE]> <![endif]>ENGLISH	The Kensington security system connector is located at the rear of
		the Companion Box (AV Box). For more information of installation
		and using, refer to the manual provided with the Kensington security
		system or visit http://www.kensington.com.

Connections

Connect various external devices to the TV and switch input modes to select an external device. For more information of external device’s connection, refer to the manual provided with each device.

Antenna/Cable

Connect the TV to a wall antenna socket with an RF cable (75 Ω).

•  Use a signal splitter to use more than 2 TVs.

•  If the image quality is poor, install a signal amplifier properly to improve the image quality.

•  If the image quality is poor with an antenna connected, try to realign the antenna in the correct direction.

•  An antenna cable and converter are not supplied.

•  For a location that is not supported with ULTRA HD broadcasting, this TV cannot receive ULTRA HD broadcasts directly. (Depending on model)

Other connections

Connect your TV to external devices. For the best picture and audio quality, connect the external device and the TV with the HDMI cable. Some separate cable is not provided.

HDMI

•  Supported HDMI Audio format : (Depending on model)

DTS (44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz),

DTS HD (44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz), True HD (48 kHz),

Dolby Digital / Dolby Digital Plus (32 kHz, 44.1 kHz, 48 kHz), PCM (32 kHz, 44.1 kHz, 48 kHz, 96 kHz, 192 kHz)

(Only UHD models)
•			)	Picture Additional Settings
	--	HDMI ULTRA HD Deep Color
		On : Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0)
	--	Off : Support 4K @ 50/60 Hz 8 bit (4:2:0)

If the device connected to Input Port also supports ULTRA HD Deep Color, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, change the TV’s

HDMI ULTRA HD Deep Color setting to off.

USB

Some USB Hubs may not work. If a USB device connected using a USB Hub is not detected, connect it to the USB port on the TV directly.

External Devices

Available external devices are: Blu-ray player, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices.

•  The external device connection may differ from the model.

•  Connect external devices to the TV regardless of the order of the TV port.

•  If you record a TV program on a Blu-ray/DVD recorder or VCR, make sure to connect the TV signal input cable to the TV through a DVD recorder or VCR. For more information of recording, refer to the manual provided with the connected device.

•  Refer to the external equipment’s manual for operating instructions.

8

•  If you connect a gaming device to the TV, use the cable supplied with the gaming device.

•  In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness. If noise is present, change the PC output to another resolution, change the refresh rate to another rate or adjust the brightness and contrast on the PICTURE menu until the picture is clear.

•  In PC mode, some resolution settings may not work properly depending on the graphics card.

•  If ULTRA HD content is played on your PC, video or audio may become disrupted intermittently depending on your PC’s performance.

•  When connecting via a wired LAN, it is recommended to use a CAT 7 cable. (Only whenport is provided.)

Remote RS-232C setup

To obtain the RS-232C external control setup information, please visit www.lg.com. Download and read the manual.

•  Do not drop the product or let it fall over when connecting external devices. Otherwise, this may result in injury or damage to the product.

•  When connecting external devices such as video game consoles, make sure the connecting cables are long enough. Otherwise, the product may fall over, which may cause injury or damage the product.

Using Button

You can simply operate the TV functions, using the button.

Basic functions

Power On (Press)

Power Off 1 (Press and hold)

Volume Control

Channels Control

1 All running apps will close, and any recording in progress will stop.

Adjusting the menu

When the TV is turned on, press thebutton one time. You can adjust the Menu items using the button.

Turns the power off.

Accesses the settings menu.

Clears on-screen displays and returns to TV viewing.

Changes the input source.

<![if ! IE]>

<![endif]>ENGLISH

9

<![if ! IE]>

<![endif]>ENGLISH

Using Magic Remote

Control

(Depending on model)

The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly.

When the message “Magic Remote battery is low. Please change the battery.” is displayed, replace the battery.

To replace batteries, open the battery cover, replace batteries (1.5 V AA) matching theandends to the label inside the compartment, and close the battery cover. Be sure to point the magic remote toward the remote control sensor on the TV. To remove the batteries, perform the installation actions in reverse.

1

2

(Some buttons and services may not be provided depending on models or regions.)

* To use the button, press and hold for more than 3 seconds.

(POWER) Turns the TV on or off.

You can turn your set-top box on or off by adding the settop box to the universal remote control for your TV.

Number buttons Enters numbers.

(DASH) Inserts a (DASH) between numbers such as 2-1 and 2-2. Accesses the saved channels list.

* Press this button to bring up BML data broadcasting.

(Screen Remote) Displays the Screen Remote.

-- Accesses the Universal Control Menu.

* You can access apps or Live TV using the number buttons corresponding to the features.

Adjusts the volume level. (MUTE) Mutes all sounds.

* (MUTE) Accesses the Accessibility menu.

Scrolls through the saved channels.

* (Voice recognition)

Network connection is required to use the voice recognition function.

Once the voice display bar is activated on the TV screen, press and hold the button and speak your command out loud.

(HOME) Accesses the Home menu.

* (HOME) Shows the previous history. (Q. Settings) Accesses the Quick Settings.

* (Q. Settings) Displays the All Settings menu.

Wheel (OK) Press the center of the Wheel button to select a menu. You can change channels by using the wheel button.

(up/down/left/right) Press the up, down, left or right button to scroll the menu. If you pressbuttons while the pointer is in use, the pointer will disappear from the screen and Magic Remote will operate like a general remote control. To display the pointer on the screen again, shake Magic Remote to the left and right.

	Returns to the previous level.
* Clears on-screen displays and returns to last input viewing.
	Displays the program event according to time scheduler.
1 2	Streaming Service buttons Connects to the Video
Streaming Service.
(INPUT) Changes the input source.
* (INPUT) Displays a list of all the external inputs.
,	,	,	These access special functions in some menus.
* (Red Button) Runs the record function.
Control buttons (			, ) Controls media contents.
		By zooming in on the selected area, you can view it in

full screen.

* You can zoom in on the area where the remote control is pointed.

10

Registering Magic Remote Control

How to register the Magic Remote Control

To use the Magic Remote, first pair it with your TV.

1Put batteries into the Magic Remote and turn the TV on.

2Point the Magic Remote at your TV and press the Wheel (OK) on the remote control.

*If the TV fails to register the Magic Remote, try again after turning the TV off and back on.

How to deregister the Magic Remote Control

Press theand(HOME) buttons at the same time, for five seconds, to unpair the Magic Remote with your TV.

*Pressing and holding thebutton will let you cancel and reregister Magic Remote at once.

•  It is recommended that an Access Point (AP) be located more than 0.2 m away from the TV. If the AP is installed closer than 0.2 m, the Magic remote control may not perform as expected due to frequency interference.

•  In Analogue TV and some countries, some remote control buttons may not work.

•  Do not mix new batteries with old batteries. This may cause the batteries to overheat and leak.

•  Failure to match the correct polarities of the battery may cause the battery to burst or leak, resulting in fire, personal injury, or ambient pollution.

•  This apparatus uses batteries. In your community there might be regulations that require you to dispose of these batteries properly due to environmental considerations. Please contact your local authorities for disposal or recycling information.

•  Batteries inside or inside the product shall not be exposed to excessive heat such as sunshine, fire or the like.

Troubleshooting

Cannot control the TV with the remote control.

•  Check the remote control sensor on the product and try again.

•  Check if there is any obstacle between the product and the remote control.

•  Check if the batteries are still working and properly installed (

	to ,	to ).
No image display and no sound is produced.
•	Check if the product is turned on.
•	Check if the power cord is connected to a wall outlet.
•	Check if there is a problem in the wall outlet by connecting other

products.

The TV turns off suddenly.

•  Check the power control settings. The power supply may be interrupted.

•  Check if the auto-off function is activated on the settings related time.

•  If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.

When connecting to the PC (HDMI), no signal is detected.

•  Turn the TV off/on using the remote control. •  Reconnect the HDMI cable.

•  Restart the PC with the TV on.

Abnormal Display

•  If the product feels cold to the touch, there may be a small “flicker” when it is turned on. This is normal, there is nothing wrong with product.

•  This panel is an advanced product that contains millions of pixels. You may see tiny black dots and/or brightly colored dots (white, red, blue or green) at a size of 1 ppm on the panel. This does not indicate a malfunction and does not affect the performance and reliability of the product.

This phenomenon also occurs in third-party products and is not subject to exchange or refund.

•  You may find different brightness and color of the panel depending on your viewing position(left/right/top/down).

This phenomenon occurs due to the characteristic of the panel. It is not related with the product performance, and it is not malfunction.

<![if ! IE]>

<![endif]>ENGLISH

11

<![if ! IE]>

<![endif]>ENGLISH

•• A blue light blinks on the front of the Companion Box (AV Box). -- The TV may have a problem with the cooling fan or the

temperature in the TV may be too high. Contact an authorized service center.

•• A magenta light blinks on the front of the Companion Box (AV Box). -- The TV may have a problem in the moving speaker. Contact an

authorized service center.

•• An orange light blinks on the front of the Companion Box (AV Box). -- The cable from panel may not be properly connected to the

Companion Box (AV Box). Unplug the power cord and reconnect the cable and then plug the power cord and press the power button. If it still doesn’t work after the steps above, contact an authorized service center.

Generated Sound

•  “Cracking” noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required.

•  Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending on the product.

This generated sound does not affect the performance and reliability of the product.

•  Make sure to wring any excess water or cleaner from the cloth.

•  Do not spray water or cleaner directly onto the TV screen. •  Make sure to spray just enough of water or cleaner onto a

dry cloth to wipe the screen.

•  To clean the top of the Companion Box (AV box), spray a soft cloth with water. Then, wipe the surface so that the product does not come in direct contact with water. Next, wipe it again so that no moisture remains.

12