LG OLED65WXPUA Owner’s Manual

OWNER’S MANUAL

Safety and Reference

Please read this manual carefully before operating your set

and retain it for future reference.

OLED65WXPUA

*MFL71500533*

(2007-REV01)

www.lg.com

Printed in Korea

Copyright © 2020 LG Electronics Inc. All Rights Reserved.

Important Safety Instruction

• Read these instructions.

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• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with dry cloth.

• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliers) that produce heat.

• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not t into your outlet, consult an electrician for replacement of the obsolete outlet.

• Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the
apparatus.

• Only use attachments/accessories specied by the manufacturer.

• Use only with the cart, stand, tripod, bracket, or table specied by the manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

• Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.

By using this product, you agree that all disputes between you and LG arising out of or relating in any way to this product (including but not limited
to warranty disputes) shall be resolved exclusively through binding arbitration on an individual basis. The terms of the arbitration agreement
(including details on the procedure for resolving disputes) is available at www.lg.com/us/arbitration (USA) or www.lg.com/ca_en/arbitration
(Canada).

2

Warning! Safety
Instructions

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT
REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE.
REFER TO QUALIFIED SERVICE PERSONNEL.

The symbol is intended to alert the user to the presence of
uninsulated dangerous voltage within the product’s

enclosure that may be of sucient magnitude to constitute a risk
of electric shock to persons.

The symbol is intended to alert the user to the presence of
important operating and maintenance (servicing)

instructions in the literature accompanying the device.
WARNING: TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO

NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

• TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS
WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

• Do not place the TV and/or remote control in the following

environments:

- Keep the product away from direct sunlight.

- An area with high humidity such as a bathroom.

- Near any heat source such as stoves and other devices that

produce heat.

- Near kitchen counters or humidiers where they can easily be

exposed to steam or oil.

- An area exposed to rain or wind.

- Do not expose to dripping or splashing and do not place objects

lled with liquids, such as vases, cups, etc. on or over the
apparatus (e.g., on shelves above the unit).

- Near ammable objects such as gasoline or candles, or expose

the TV to direct air conditioning.

- Do not install in excessively dusty places.

Otherwise, this may result in re, electric shock, combustion/
explosion, malfunction or product deformation.

• Ventilation

- Install your TV where there is proper ventilation. Do not install in

a conned space such as a bookcase.

- Do not install the product on a carpet or cushion.

- Do not block or cover the product with cloth or other materials

while unit is plugged in.

• Take care not to touch the ventilation openings. When watching
the TV for a long period, the ventilation openings may become hot.

• Protect the power cord from physical or mechanical abuse, such as
being twisted, kinked, pinched, closed in a door, or walked upon.
Pay particular attention to plugs, wall outlets, and the point where
the cord exits the device.

• Do not move the TV whilst the Power cord is plugged in.

• Do not use a damaged or loosely tting power cord.

• Be sure to grasp the plug when unplugging the power cord. Do not
pull on the power cord to unplug the TV.

• Do not connect too many devices to the same AC power outlet as
this could result in re or electric shock.

• Disconnecting the Device from the Main Power

- The power plug is the disconnecting device. In case of an

emergency, the power plug must remain readily accessible.

• Do not let your children climb or cling onto the TV. Otherwise, the
TV may fall over, which may cause serious injury.

• Outdoor Antenna Grounding (Can dier by country):

- If an outdoor antenna is installed, follow the precautions below.

An outdoor antenna system should not be located in the vicinity
of overhead power lines or other electric light or power circuits,
or where it can come in contact with such power lines or circuits
as death or serious injury can occur.
Be sure the antenna system is grounded to provide some
protection against voltage surges and built-up static charges.
Section 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna discharge unit, size of grounding conductors,
location of antenna discharge unit, connection to grounding
electrodes and requirements for the grounding electrode.
Antenna grounding according to the National Electrical Code,
ANSI/NFPA 70.

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3

• Grounding (Except for devices which are not grounded.)

- TV with a three-prong grounded AC plug must be connected to

a three-prong grounded AC outlet. Ensure that you connect the

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earth ground wire to prevent possible electric shock.

• Never touch this apparatus or antenna during a lightning storm.
You may be electrocuted.

• Make sure the power cord is connected securely to the TV and wall
socket if not secured damage to the Plug and socket may occur and
in extreme cases a re may break out.

• Do not insert metallic or inammable objects into the product. If a
foreign object is dropped into the product, unplug the power cord
and contact the customer service.

• Do not touch the end of the power cord while it is plugged in. You
may be electrocuted.

• If any of the following occur, unplug the product

immediately and contact your local customer service.

- The product has been damaged.

- If water or another substance enters the product (like an AC

adapter, power cord, or TV).

- If you smell smoke or other odors coming from the TV

- When lightning storms or when unused for long periods of time.

Even the TV is turned o by remote control or button, AC power
source is connected to the unit if not unplugged in.

• Do not use high voltage electrical equipment near the TV (e.g., a
bug zapper). This may result in product malfunction.

• Do not attempt to modify this product in any way without written
authorization from LG Electronics. Accidental re or electric shock
can occur. Contact your local customer service for service or repair.
Unauthorized modication could void the user’s authority to
operate this product.

• Use only an authorized attachments / accessories approved by
LG Electronics. Otherwise, this may result in re, electric shock,
malfunction, or product damage.

• Never disassemble the AC adapter or power cord. This may result in
re or electric shock.

• Handle the adapter carefully to avoid dropping or striking it. An
impact could damage the adapter.

• To reduce the risk of re or electrical shock, do not touch the TV
with wet hands. If the power cord prongs are wet or covered with
dust, dry the power plug completely or wipe dust o.

• Batteries

- Store the accessories (battery, etc.) in a safe location out of the

reach of children.

- Do not short circuit, disassemble, or allow the batteries to

overheat. Do not dispose of batteries in a re. Batteries should
not be exposed to excessive heat.

- Caution: Risk of re or explosion if the battery is replaced by an

incorrect type.

• Moving

- When moving, make sure the product is turned o, unplugged,

and all cables have been removed. It may take 2 or more people
to carry larger TVs. Do not press or put stress on the front panel
of the TV. Otherwise, this may result in product damage, re
hazard or injury.

• Keep the packing anti-moisture material or vinyl packing out of the
reach of children.

• Do not allow an impact shock, any objects to fall into the product,
and do not drop anything onto the screen.

• Do not press strongly upon the panel with a hand or a sharp
object such as a nail, pencil, or pen, or make a scratch on it. It may
causedamage to screen.

• Cleaning

- When cleaning, unplug the power cord and wipe gently with a

soft/dry cloth. Do not spray water or other liquids directly on the
TV. Do not clean your TV with chemicals including glass cleaner,
any type of air freshener, insecticide, lubricants, wax (car,
industrial), abrasive, thinner, benzene, alcohol etc., which can
damage the product and/or its panel. Otherwise, this may result
in electric shock or product damage.

4

Preparing

Optional Extras

• When the TV is turned on for the rst time after being shipped
from the factory, initialization of the TV may take approximately
one minute.

• Image shown may dier from your TV.

• Your TV’s OSD (On Screen Display) may dier slightly from that
shown in this manual.

• The available menus and options may dier from the input source
or product model that you are using.

• New features may be added to this TV in the future.

• The device must be easily accessed to a location outlet near the
access. Some devices are not made by turning on / o button,
turning o the device and unplugging the power cord.

• The items supplied with your product may vary depending upon
the model.

• Product specications or contents of this manual may be changed
without prior notice due to upgrade of product functions.

• For an optimal connection, HDMI cables and USB devices should
have bezels less than 10mm (0.39inches) thick and 18mm
(0.7inches) width.

• Use an extension cable that supports if the USB cable or
USB ash drive does not t into your TV’s USB port.

B

B

A

• Use a certied cable with the HDMI logo attached. If you do not use
a certied HDMI cable, the screen may not display or a connection
error may occur.

• Recommended HDMI cable types (3 m (9.84 feet) or less)

- Ultra High Speed HDMI®/™ cable

• Make sure to wring any excess water or cleaner from the cloth.

• Do not spray water or cleaner directly onto the TV screen.

• Make sure to spray just enough of water or cleaner onto a dry cloth
to wipe the screen.

A

* A < 10mm (0.39inches)

* B < 18mm (0.7inches)

Optional extras can be changed or modied for quality improvement
without any notication. Contact your dealer for buying these items.
These devices work only with certain models. The model name or
design may be changed due to the manufacturer’s circumstances or
policies.
The manufacturer shall not be held responsible for any injuries,
damages, or quality issues that may arise if an item that is not listed
below is purchased separately and used.

Magic Remote Control

MR20GA

Check whether your TV model supports Bluetooth in the Wireless
Module Specication to verify whether it can be used with the Magic
Remote.

Companion Box (AV box) Wall
mount

W7AWB

Extension cable not included, available via separate purchase.
Please contact our service department at 800-243-0000 (USA) or
888-542-2623 (Canada) and refer to EAD64248601 for extension cable
purchase.

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5

Lifting and moving the TV

When moving or lifting the TV, read the following to prevent the TV
from being scratched or damaged and for safe transportation regardless

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of its type and size.

• It is recommended to move the TV in the box or packing material
that the TV originally came in.

• Before moving or lifting the TV, disconnect the power cord and all
cables.

• When holding the TV, the screen should face away from you to
avoid damage.

• Hold the top and bottom of the TV frame rmly. Make sure not to
hold the transparent part, speaker, or speaker grill area.

• Avoid touching the screen at all times, as this may result
in damage to the screen.

• Do not place the product on the oor with its front facing
down without padding. Failure to do so may result in
damage to the screen.

• When supported cable doesn’t have enough length to
connect the TV set with the Companion Box (AV Box), you
should use the extension cable.

• Please do not pile stu up on or press down strongly
on the speaker. This may result in product damage or
degradation.

Mounting to the Wall

If you are attaching the TV to other building materials, please contact
qualied personnel to install the wall mount.

• Use at least two people to move a large TV.

• When transporting the TV by hand, hold the TV as shown in the
following illustration.

• When transporting the TV, do not expose the TV to jolts or excessive
vibration.

• When transporting the TV, keep the TV upright; never turn the TV
on its side or tilt towards the left or right.

• When handling the TV, be careful not to damage the protruding
buttons.

6

• Do not apply foreign substances (oils, lubricants, etc.) to
the screw parts when assembling the product. (Doing so
may damage the product.)

• Do not use any unapproved items to ensure the safety and
lifespan of the product.

• Any damages or injuries by using unapproved items are
not covered by the warranty.

• Make sure that the screws are fastened tightly. (If they
are not fastened securely enough, the TV may tilt forward
after being installed.)

• Do not fasten the screws with excessive force otherwise
they may strip and become loose.

Provided item

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Wall mount Punching Guide

Wall mounting screw

Ø5 x L65

Wall mounting screw for wood

Ø3 x L18

• Check the material of the wall and the thickness of the nishing.

• Use the Wall mount anchor for wall material of concrete, light
concrete, strong natural stone, soft natural stone masonry brick
and hallow block that do not crack.

Wall Material Tools Wall Thickness

Concrete Wall mounting anchor,

Brick

Natural stone

Metal Panel

Plywood Wall mounting screw,

EPS Panel Penetrate the

Plasterboard +
Plywood

• When installing on a gypsum board or medium-density berboard
(MDF) wall, fasten the screws to the studs that support the wall. If
there are no studs, check the distance from the inner wall before
installing.

- 30mm (1.1inches) or below: Install directly on the inner wall

using a 65mm (2.5inches) screw.

- 30mm (1.1inches) or above: Install using a separate hanger.

Wall mounting screw,
Drill bit (Ø 3 / 6 / 8)

Drill bit (Ø 1.8)

Wall mounting anchor

70mm
(2.7inches)

30mm
(1.1inches)

wall

30mm
(1.1inches)

Wall

• When installing the wall mount, check the positions of the wooden
studs using a stud nder. Then, fasten the screws on at least two
separate studs before proceeding.

Stud

Wall mount

• When installing the product on wall material not designated,
install the product so that each location can withstand the pull
out load of 70kg (154.3lbs) and shear load of 100 kg (220.4 lbs)
or above.

• Use the Ø 8mm (0.3inches) drill bit for concrete and hammer
(Impact) drill.

Tools you will need

• Phillips head + driver (manual or motorized) / Ø 8mm (0.3inches)
Drill bit / Level / Stud nder / Drill

7

How to attach to masonry walls

Please follow the below direction.

1 Use a drill bit Ø 8mm (0.3inches) to drill a hole for the anchor

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location within a depth of 80mm (3.1inches) to 100mm
(3.9inches).

2 Clean the drilled hole.

3 Insert the sealed wall mounting anchor to the hole. (When

inserting the anchor, use a hammer.)

Wall mounting anchor

4 Set the wall mount on the wall by aligning to the location of

the hole. And, set the angle adjusting part to face upward.

Wall mount

5 Align the wall mounting screw to the hole and tighten it.

Then, fasten the screws at torque of 45kgf/cm (39.06lbf/in) to
60kgf/cm (52.08lbf/in).

• When mounting a TV on the wall, make sure not to install
the TV by hanging the power and signal cables on the
back of the TV.

• Do not install this product on a wall if it could be exposed
to oil or oil mist. This may damage the product and cause
it to fall.

• Make sure that children do not climb on or hang on the
TV.

• Use a platform or cabinet that is strong and large enough
to support the TV securely.

• When installing the product, rst check that the wall is
strong enough. Use the anchors and screws provided.

- If you use anchors and screws that are not specied by
the manufacturer, they may not hold the weight of the
product, causing safety issues.

• Be sure to use the accessory cable provided. Otherwise,
friction between the product and the wall may cause
damage to the connector.

• When drilling holes into the wall, make sure you use a
drill and drill bit with the specied diameter. Ensure that
you also follow the instructions regarding the depth of
the holes.

- Otherwise, the product may be installed incorrectly and
cause safety issues.

• Wear safety gloves when installing the product. Do not
use your bare hands.

- Otherwise, it may cause personal injury.

• If some parts of the wall mount do not touch the wall
after it is attached, in addition to the other mounting
hardware, add the double sided tape included with the
accessories to stick the mount to the wall.

• If some parts of the wall mount do not touch the wall
after using the wall mounting screws for wood, use the
remaining screws.

• Be sure to use only the exclusive wall mounting screws
provided as accessories.

• If you want to connect the TV Cable that is connected
to the back panel partition, please use the enclosed
Punching Guide.

Wall mounting screw

8

Connections

You can connect various external devices to the TV. For more
information on external device’s connection, refer to the manual
provided with each device.

Antenna/Cable

Connect an antenna, cable, or cable box to watch TV while referring to
the following. The illustrations may dier from the actual items and an
RF cable is optional.

• Make sure not to bend the copper wire of the RF cable.

Copper wire

• Complete all connections between devices, and then connect the
power cord to the power outlet to prevent damage to your TV.

• Use a signal splitter to use 2 TVs or more.

• DTV Audio Supported Codec: MPEG, Dolby Digital

• This TV cannot receive ULTRA HD (3840 x 2160 pixels) broadcasts
directly because the related standards have not been conrmed.

Other connections

Connect your TV to external devices. For the best picture and audio
quality, connect the external device and the TV with the HDMI cable.

HDMI

• When connecting the HDMI cable, the product and external devices
should be turned o and unplugged.

• Supported HDMI Audio format (Depending upon model):
True HD (48 kHz),
Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz),
PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz)

• → → [Picture] → [Additional Settings] → [HDMI
ULTRA HD Deep Color]

- On: Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0),

4K @ 100/120 Hz (4:4:4, 4:2:2, 4:2:0)

- O: Support 4K @ 50/60 Hz (4:2:0)

• If the device connected to Input Port also supports ULTRA HD Deep
Color, your picture may be clearer. However, if the device doesn’t
support it, it may not work properly. In that case, change the TV’s
[HDMI ULTRA HD Deep Color] setting to o.

IR Blaster

• Control the set-top box (cable/satellite/IP/OTT), Blu-ray/DVD
player, soundbar, game consoles, etc., using the IR Blaster.

- Connect the IR Blaster cable to the TV’s IR Blaster port.

- Place both ends (one or two) of the IR Blaster in front of the

external device as shown in the picture below.

- Use universal control settings to control the device.

- Go to → → [Connection] → [Device Connection

Settings] → [Universal Control Settings].

- Secure the IR Blaster with the 3M tape provided.

External Devices

Supported external devices are: Blu-ray player, HD receivers, DVD
players, VCRs, audio systems, USB storage devices, PC, gaming devices,
and other external devices.

• If you record a TV program on a Blu-ray/DVD recorder or VCR, make
sure to connect the TV signal input cable to the TV through a DVD
recorder or VCR. For more information about recording, refer to the
manual provided with the connected device.

• The external device connections shown may dier slightly from
illustrations in a manual.

• Connect external devices to the TV regardless about the order of
the TV port.

• If you connect a gaming device to the TV, use the cable supplied
with the gaming device.

• Refer to the external equipment’s manual for operating
instructions.

• In PC mode, there may be noise associated with the resolution,
vertical pattern, contrast or brightness. If noise is present, change
the PC output to another resolution, change the refresh rate to
another rate or adjust the brightness and contrast on the PICTURE
menu until the picture is clear. Depending upon the graphics card,
some resolution settings may not allow the image to be positioned
on the screen properly.

• Some USB Hubs may not work. If a USB device connected through
a USB Hub is not detected, connect it directly to the USB port on
the TV.

• The TV may be capable of operating without a set-top-box from a
multichannel video programming distributor (MVPD).

• When connecting via a wired LAN, it is recommended to use a CAT
7 cable.

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9

Remote RS-232C setup

Using Button

To obtain the RS-232C external control setup information, please
visit

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www.lg.com

model).

. Download and read the manual, (Depending upon

• Do not drop the product or let it fall over when
connecting external devices. Otherwise, this may result in
injury or damage to the product.

• When connecting external devices such as video game
consoles, make sure the connecting cables are long
enough. Otherwise, the product may fall over, which may
cause injury or damage the product.

You can simply operate the TV functions, using the button.

Basic functions

Power On (Press)
Power O 1 (Press and hold)

Volume Control

Channels Control

1 All running apps will close.

Adjusting the menu

When the TV is turned on, press the button one time. You can adjust
the Menu items pressing or moving the buttons.

Turns the power o.
Accesses the settings menu.
Clears on-screen displays and returns to TV viewing.
Changes the input source.

10

Using Magic Remote
Control

The descriptions in this manual are based on the buttons on the remote
control. Please read this manual carefully and use the TV correctly.
When the message [Magic Remote battery is low. Please change the
battery.] is displayed, replace the batteries.
To install batteries, open the battery cover, replace batteries (1.5 V AA)
matching the and ends to the label inside the compartment,
and close the battery cover. Be sure to point the magic remote toward
the remote control sensor on the TV. To remove the batteries, perform
the installation actions in reverse. This remote uses infrared light. When
in use, it should be pointed in the direction of the TV’s remote sensor.

1

1

(Some buttons and services may not be provided depending upon
models or regions.)

1

To use the button, press and hold for more than 1 second.

(POWER) Turns the TV on or o.

(STB POWER) You can turn your set-top box on or o by adding

the set-top box to the universal remote control for your TV.
Number buttons Enters numbers.

Accesses the [Quick Help].

(DASH) Inserts a between numbers such as 2-1 and 2-2.

Accesses the saved channels list.

(MORE ACTIONS) Displays more remote control functions.

- QUICK ACCESS is a feature that allows you to enter a specied app

pressing the key.

(MUTE) Mutes all sounds.

(MUTE) Accesses the [Accessibility] menu.

(Voice recognition) Network connection is required to use the

voice recognition function.
Check for recommended content. (Some recommended services may
not be available in some countries.)

(Voice recognition) Speak while pressing and holding the

button to use the voice recognition feature.

(HOME) Accesses the Home menu.

(Q. Settings) Accesses the Quick Settings.

(Q. Settings) Displays the [All Settings] menu.

Wheel (OK) Press the center of button to select a menu. You

can change channels by using button.

(up/down/left/right) Press the up, down, left or right

button to scroll the menu. If you press buttons while the
pointer is in use, the pointer will disappear from the screen and Magic
Remote will operate like a general remote control. To display the
pointer on the screen again, shake Magic Remote to the left and right.

(BACK) Returns to the previous level.

viewing.

Displays the program event according to time scheduler.

Streaming Service buttons Connects to the Video Streaming

1

Service.

(INPUT) Changes the input source.

menus.

, (Control buttons) Controls media contents.

Edits QUICK ACCESS.

or Live TV directly by pressing and holding the number buttons.

SAP (Secondary Audio Program) Feature can be enabled by

Adjusts the volume level.

Scrolls through the saved channels.

(HOME) Shows the previous history.

(BACK) Clears on-screen displays and returns to last input

(INPUT) Accesses the [Home Dashboard].

, , , These access special functions in some

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11

Registering Magic Remote Control

Troubleshooting

How to register the Magic Remote Control

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To use the Magic Remote, rst pair it with your TV.

1 Put batteries into the Magic Remote and turn the TV on.
2 Point the Magic Remote at your TV and press the Wheel (OK) on

the remote control.

* If the TV fails to register the Magic Remote, try again after turning the

TV o and back on.

How to deregister the Magic Remote
Control

Press the (BACK) and (HOME) buttons at the same time, for ve
seconds, to unpair the Magic Remote with your TV.

* Press and hold the button for more than 5 seconds to disconnect

and re-register the Magic Remote at the same time.

• It is recommended that an Access Point (AP) be located
more than 0.2 m (0.65 ft) away from the TV. If the AP is
installed closer than 0.2 m (0.65 ft), the Magic remote
control may not perform as expected due to frequency
interference.

• Do not mix new batteries with old batteries. This may
cause the batteries to overheat and leak.

• Failure to match the correct polarities of the battery
may cause the battery to burst or leak, resulting in re,
personal injury, or ambient pollution.

• This apparatus uses batteries. In your community there
might be regulations that require you to dispose of these
batteries properly due to environmental considerations.
Please contact your local authorities for disposal or
recycling information.

• Batteries inside or inside the product shall not be exposed
to excessive heat such as sunshine, re or the like.

User Guide

For more information about this TV, read the User Guide embedded in
the product.

• To open the USER GUIDE → → [Suppor t] → [User Guide]

Cannot control the TV with the remote control.

• Check if anything such as tape has been placed over the receiver.

• Check if there is any obstacle between the product and the remote
control.

• Replace the batteries with new fresh ones.

No image display and no sound is produced.

• Check if the product is turned on.

• Check if the power cord is connected to a wall outlet.

• Check if there is a problem in the wall outlet by connecting other
products.

The TV turns o suddenly.

• Check the power control settings. The power supply may be
interrupted.

• Check if the auto-o function is activated in the settings menu.

• If there is no signal while the TV is on, the TV will turn o
automatically after 15 minutes of inactivity.

Abnormal Display

• If the TV feels cold to the touch, there may be a small icker when
it is turned on. This is normal; there is nothing wrong with TV.
Some minute dot defects may be visible on the screen, appearing
as tiny red, green, or blue spots. However, they have no adverse
eect on the TV’s performance. Avoid touching the screen or
holding your nger(s) against it for long periods of time. Doing so
may produce some temporary distortion eects on the screen.

• This panel is an advanced product that contains millions of pixels.
In a very few cases, you could see ne dots on the screen while
you’re viewing the TV. Those dots are deactivated pixels and do not
aect the performance and reliability of the TV.

• A blue light blinks on the front of the Companion Box (AV Box).

- The TV may have a problem with the cooling fan or the

temperature in the TV may be too high. Contact an authorized
service center.

• A magenta light blinks on the front of the Companion Box (AV Box).

- The TV may have a problem in the moving speaker. Contact an

authorized service center.

• An orange light blinks on the front of the Companion Box (AV Box).

- The cable from panel may not be properly connected to the

Companion Box (AV Box). Unplug the power cord and reconnect
the cable from the panel. Then plug the power cord in and press
the power button. If it still doesn’t work after the steps above,
contact an authorized service center.

12

Generated Sound

• Cracking noise A cracking noise that occurs when watching or

turning o the TV is generated by plastic thermal contraction due
to temperature and humidity. This noise is common for products
where thermal deformation is required.

• Electrical circuit humming/panel buzzing A low level noise is

generated from a high-speed switching circuit, which supplies a
large amount of current to operate a product. It varies depending
upon the product. This generated sound does not aect the
performance and reliability of the product.

• Make sure to wring any excess water or cleaner from
the cloth.

• Do not spray water or cleaner directly onto the TV screen.

• Make sure to spray just enough of water or cleaner onto a
dry cloth to wipe the screen.

• To clean the top of the Companion Box (AV box), spray a
soft cloth with water. Then, wipe the surface so that the
product does not come in direct contact with water. Next,
wipe it again so that no moisture remains.

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13

Specications

Product specications may be changed without prior notice due to upgrade of product functions.
Estimated yearly energy consumption indicated on the FTC label is measured in accordance with the Test Procedures for Television Sets (USA only).

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The actual energy consumption depends on the usage environment (The content watched, TV settings, etc.).

• For information of the power supply and power consumption, refer to the label attached to the product.

- The typical power consumption is measured in accordance with IEC 62087 or each country’s energy regulations.

* On some models, the label is inside the external device connection terminal cover.
* Depending upon the model or countr y, the typical power consumption may not be on label.

Broadcasting Specifications

Television system ATSC, NTSC-M, 64 & 256 QAM

Program coverage VHF 2-13, UHF 14-69, DTV 2-69, CATV 1-135, CADTV 1-135

External antenna impedance 75 Ω

Wireless module(LGSBWAC92)Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)

Frequency range Output power(Max.)

2400 to 2483.5 MHz

5150 to 5725 MHz
5725 to 5850 MHz

Bluetooth

Frequency range Output power(Max.)

2400 to 2483.5 MHz 8 dBm

As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is congured for the regional
frequency table.
For consideration of the user, this device should be installed and operated with a minimum distance of 20cm (7.8inches) between the device
and the body.
FCC ID: BEJLGSBWAC92 / IC: 2703H-LGSBWAC92

18 dBm
18 dBm
18 dBm

14

Environment condition

Operating Temperature 0 °C to 40 °C (32 °F to 104 °F)

Operating Humidity Less than 80 %

Storage Temperature -20 °C to 60 °C (-4 °F to 140 °F)

Storage Humidity Less than 85 %

Open Source Software
Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit

opensource.lge.com.

In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to

[e-mail]

This oer is valid for a period of three years after our last shipment of
this product. This oer is valid to anyone in receipt of this information.

.

http://

Licenses

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(Magic Remote supported models only)

15

Important Information for
Preventing Image Retention

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OLED is a self-emissive technology, which brings many signicant
benets to image quality and performance. As with any self-emitting
display, it is possible for users of OLED TVs to experience temporary
image retention under certain conditions, such as when displaying a
static image on the screen for a long time. LG OLED TVs incorporate
dedicated functions that protect the screen from possible image
retention.
If a static image persists on screen, screen brightness is automatically
reduced in specic areas of, or across the entire screen. Once the static
image disappears, screen brightness will automatically return to its
prior setting. This is not a product malfunction.

Examples of Images that may Cause
Image Retention

• Still images or xed images containing certain information
that are displayed uninterrupted on the screen, such as channel
numbers, station logos, program titles, news or movie subtitles,
and headlines.

• Fixed menu or icons for video game consoles or broadcasting
set-top boxes.

• Black bars shown on the left, right, top, or bottom of the screen,
such as in images with a 4:3 or 21:9 ratio.

Recommended Measures for
Preventing Image Retention

• Avoid watching a video displaying an image as previously listed for
extended periods of time.

• Adjust your TV settings as below when turning on a video
exhibiting an image as previously listed for extended periods of
time.

- → → [Picture] → [Picture Mode Settings] → [Picture

Mode] → [APS]

- → → [Picture] → [Picture Mode Settings] → [OLED

LIGHT] → Adjust to lower value

- → → [Picture] → [OLED Screen Saver] → [Logo

Luminance Adjustment] → [High]

• Turn o the menu bar of an external device, such as a set-top
box, to prevent long-term display of the menu bar of such device.
(Please refer to the manual of the applicable external device for
instructions.)

• Adjust the settings as below when watching a video constantly
showing black bars on the left, right, top or bottom, in order to
remove the black bars.

- → → [Picture] → [Aspect Ratio Settings] → [Aspect

Ratio] → [Vertical Zoom] or [4-Way Zoom]

Information on Functions
Supporting Image Quality in
Relation to Temporary Image
Retention

• LG OLED TVs provide a feature called Pixel Refresher, which helps to
prevent temporary image retention.

• When the accumulated television viewing time reaches 2,000
hours or more (this is equivalent to watching TV for ve hours a
day over the course of a year), Pixel Refresher will be automatically
activated once your TV is turned o. When turning o your TV, a
notice will appear on the screen informing the activation of Pixel
Refresher. This feature will run for an hour while your TV is turned
o. A horizontal line may appear at the top or bottom of the screen
when the process is almost nished.

• You may also manually activate Pixel Refresher via the TV menu:

→ → [Picture] → [OLED Screen Saver] → [Pixel

Refresher].

• Whenever you watch your TV for more than four cumulative hours,
Pixel Refresher will be automatically activated for a few minutes
once your TV is turned o. (Note: Pixel Refresher will not be
activated if the power cord of your TV is not plugged in or the main
power is o.)

16

Regulatory

-

-

-

-

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17

(1)

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(2)

(3)

(4)

NOTE TO CABLE/TV INSTALLER

(For USA and Canada)
This reminder is provided to call the CATV system installer’s attention to
Article 820-40 of the National Electric Code (U.S.A.). The code provides
guidelines for proper grounding and, in particular, species that
the cable ground shall be connected to the grounding system of the
building, as close to the point of the cable entry as practical.

WARNING!

Never place a television set in an unstable location. A television set may
fall, causing serious personal injury or death. Many injuries, particularly
to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the
television set.

• Only using furniture that can safely support the television set.

• Ensuring the television set is not overhanging the edge of the
supporting furniture.

• Not placing the television set on tall furniture (for example,
cupboards or bookcases) without anchoring both the furniture and
the television set to a suitable support.

• Not placing the television set on cloth or other materials that may
be located between the television set and supporting furniture.

• Educating children about the dangers of climbing on furniture to
reach the television set or its controls.

If your existing television set is being retained and relocated, the same
considerations as above should be applied.

Symbols

Refers to alternating current (AC).
Refers to direct current (DC).

Refers to class II equipment.

Refers to stand-by.

Refers to “ON” (power).

Refers to dangerous voltage.

18

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19

Supplier`s Declaration of Conformity

Trade Name LG

Responsible Party LG Electronics USA, Inc.

Address 111 Sylvan Avenue, North

Building, Englewood Cliffs, NJ
07632

E-mail [e-mail]

The model and serial number of the product are located
on the back and on one side of the product. Record them
below in case you ever need service.

Model

Serial No.

LG Customer Information Center

For inquires or comments, visit www.lg.com or
call;

1-888-542-2623 CANADA
1-800-243-0000 USA, Consumer User
1-888-865-3026 USA, Commercial User

Register your product Online!

www.lg.com