LG LW335-F, LW332 Series, LW335 Series Owner's Manual

OWNER'S MANUAL

High Definition Network Camera

Please read this manual carefully before operating
your set and retain it for future reference.

MODEL

LW332-F
LW335-F
LW332 Series
LW335 Series

P/NO : MFL67164907 1106 (V1.0)

2

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK

DO NOT REMOVE COVER (OR BACK)

NO USER-SERVICEABLE PARTS INSIDE

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

This lightning flash with arrowhead symbol
within an equilateral triangle is intended to
alert the user to the presence of uninsulated
dangerous voltage within the product’s
enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.

The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the product.

FCC WARNING: This equipment may generate or use
radio frequency energy. Changes or modifications to this
equipment may cause harmful interference unless the
modifications are expressly approved in the instruction
manual. The user could lose the authority to operate this
equipment if an unauthorized change or modification is
made.

REGULATORY INFORMATION: FCC Part 15

This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be
required to correct the interference at his own expense.

• A suitable conduit entries, knock-outs or glands shall
be provided in the cable entries of this product in the
end user.

3

• Caution: Danger of explosion if battery is incorrectly
replaced. Replaced only with the same or equivalent
type recommended by the manufacturer. Dispose
of used batteries according to the manufacturer’s
instructions.

• Holes in metal, through which insulated wires pass,
shall have smooth well rounded surfaces or shall be
provided with brushings.

This Class A digital apparatus complies with Canadian
ICES-003.

Cet appareil numérique de la classe A est conforme à la
norme NMB-003 du Canada.

Warning: Do not install this equipment in a confined space
such as a bookcase or similar unit.

Warning: Wiring methods shall be in accordance with the
National Electric Code, ANSI/NFPA 70.

Warning: This is a class A product. In a domestic
environment this product may cause radio interference
in which case the user may be required to take adequate
measures.

Warning: To reduce a risk of fire or electric shock, do not
expose this product to rain or moisture.

Caution: This installation should be made by a qualified
service person and should conform to all local codes.

Caution: To avoid electrical shock, do not open the
cabinet. Refer servicing to qualified personnel only.

Caution: The apparatus shall not be exposed to water
(dripping or splashing) and no objects filled with liquids,
such as vases, shall be placed on the apparatus.

To disconnect power from mains, pull out the mains
cord plug. When installing the product, ensure that the
plug is easily accessible.

4

Disposal of your old appliance

1. When this crossed-out wheeled bin
symbol is attached to a product it means
the product is covered by the European
Directive 2002/96/EC.

2. All electrical and electronic products
should be disposed of separately
from the municipal waste stream
via designated collection facilities
appointed by the government or the
local authorities.

3. The correct disposal of your old
appliance will help prevent potential
negative consequences for the
environment and human health.

4. For more detailed information about
disposal of your old appliance,
please contact your city office, waste
disposal service or the shop where you
purchased the product.

EEE Compliance with Directive. (for Turkey only)

LG Electronics hereby declares that this/
these product(s) is/are in compliance with
the essential requirements and other relevant
provisions of Directive 2004/108/EC,
2006/95/EC, and 2009/125/EC.

European representative :

LG Electronics Service Europe B.V.
Veluwezoom 15, 1327 AE Almere.
The Netherlands
(Tel : [phone])

5

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in
accordance with the manufacturer's instructions.

8. Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles,

and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the
manufacturer.

12. Use only with the cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when
moving the cart/apparatus combination to avoid
injury from tip-over.

13. Unplug this apparatus during lightning storms or
when unused for long periods of time.

14. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped.

Important Safety Instructions

6

Handling of the unit

Be careful not to spill water or other liquids on the unit. Be
cautious not to get combustible or metallic material inside
the body. If used with foreign matter inside, the device is
liable to fail or to get cause of fire or electric shock.

• Remove dust or dirt on the surface of the lens with a
blower.

• Use a dry soft cloth to clean the body. If it is very dirty,
use a cloth dampened with a small quantity of neutral
detergent then wipe dry.

• Avoid the use of volatile solvents such as thinners,
alcohol, benzene and insecticides.
They may damage the surface finish and/or impair the
operation of the device.

Operating and storage location

Avoid viewing a very bright object (such as light fittings)
during an extended period. Avoid operating or storing the
unit in the following locations.

• Extremely hot or cold places (operating temperature
from -10 °C to 50 °C, however, we recommend that the
unit be used within a temperature range from
0 °C to 45 °C)

• Damp or dust place

• Places exposed to rain

• Places subject to strong vibration

• Close to generators of powerful electromagnetic

radiation such as radio or TV transmitters.

Cautions for Safe Operation

7

Features ................................................................. 8

Part Names and Functions ................................... 9

Connections ........................................................12

Precautions .....................................................................12

Connection Overview .................................................12

Connecting Display Device .......................................13

Connecting Network ...................................................13

Connecting Power Source .........................................14

Connecting Alarm Device ..........................................15

Connecting Microphone and Speaker Device ...16

Using the micro SD card .............................................17

Mounting the Lens .......................................................19

Focus adjustment ......................................................21

Camera Installation ......................................................21

Operation and settings ......................................22

Before using the system .............................................22

Recommended PC Requirements ...........................23

Accessing the LG IP device ........................................23

LG Smart Web Viewer Overview ..............................25

Conguring the LG Network Camera Device......28

OSD Menu Setup...........................................................56

Troubleshooting ................................................. 74

Open source software notice ............................. 77

Specication ....................................................... 80

Contents

8

Features

The LG Network Camera is designed to use on an Ethernet
network and must be assigned an IP address to make it
accessible.

This manual contains instructions on how to install and
manage the LG Network Camera in your networking
environment. Some knowledge of networking
environments would be beneficial to the reader.

Should you require any technical assistance, please contact
authorized service center.

• Dual H.264 Stream for single Video Input

• Multi-Codec (H.264, MJPEG) Streaming

• Intelligent Video Analysis (Option)

• PoE (Power over Ethernet) Support (802.3af )

• 2 Power (DC 12 V, PoE) Support

• Audio Support (G.711, G.726 Full Duplex)

• Pre/Post Alarm Support

• High resolution and high sensitivity with a 6.08 mm

progressive scan CMOS.

• Auto Exposure

• Day & Night function

• WDR (Wide Dynamic Range) is available

• ABF Auto Back Focus function

Features Chart

This table shows the differences between the models.

LW335 is used for the description, operations and details
provided in this manual.

Models LW332 LW335

VA No Yes

9

a b c a Lens mount cap

The lens mount of the camera is covered using a cap
to protect it. Remove the lens cap covering the lens.

b Camera installation hole

Use this hole to install the camera on the wall.

c Lens iris output connector (LENS)

This 4- pin connector is used to send the Iris control
signal and power supply to an auto-iris type lens.

Part Names and Functions

10

Part Names and Functions

AUDIO

OUT

IN

j
k

l
m

n

o

d

e

f

g

h

i

d VIDEO OUT

Supplies analog video signal (composite) to the
connected device.

e ABF Auto Back Focus button

ABF Auto Back Focus is an adjustable function for the
back focus automatically. Before you use it, you should
set the zoom and focus of the lens approximately. If
you press this button, the camera will be activated
to adjust the back focus automatically. If you keep
pressing this button about 4 seconds, the focus reset
function will be activated.

f External device connectors

• A IN(R)/A IN (Sensor input) Terminals:

Provides physical interface for sensor.

• A OUT(R)/A OUT (Relay output) Terminals:

Provides physical interface for Alarm/Relay.

g AUDIO IN (Line Level Input)

Input for a mono microphone, or a line-in mono
signal.

11

h AUDIO OUT (Line Level Output)

Connect to an active speaker with a built-in amplifier.

i Power input terminal

Connects to a DC 12 V power supply using proper
cables.

j ETHERNET/PoE Port

Connects to a PC or a network via a hub with a
10 BASE-T/100 BASE-TX cable attached RJ-45
connector.

Note:

Power over Ethernet (PoE) is a technology that
integrates power into a standard LAN infrastructure. It
enables power to be provided to the network device,
such as a network camera, using the same cable as
that used for network connection. It eliminates the
need for power outlets at the device locations and
enables easier application of uninterruptible power
supplies (UPS).

k RESET button

Push the button more than 3 seconds, this would
restore the factory default network related settings.

l Power indicator

Lights when the camera is powered.

m micro SD card condition indicator

Lights when the micro SD card is activated normally.

Blinks when the recording is in progress on the micro
SD card.

n micro SD card slot cover
o micro SD card slot

Insert the micro SD card.

Part Names and Functions

12

Precautions

• Be sure to switch off the unit before installation and connection.

• The installation should be made by qualified service personnel or system installers.

• Do not expose the power and connection cables to moisture, which may cause damage to the unit.

Connection Overview

AUDIO

OUT

IN

PoE Device

(IEEE802.3af)

Connections

13

Connecting Display Device

Connect the video signal between the IP camera and the
monitor.

AUDIO

OUT

IN

Connecting Network

You can control and monitor the system via network.
With the remote control (monitoring), you can change the
system configuration or monitor the image via network.
After the installation, check the network settings for the
remote control and monitoring work.

Connect the IP camera to your network using a standard
RJ-45 network cable as shown below.

AUDIO

OUT

IN

Broadband

Service

Broadband

Service

Router

PoE Device

(IEEE802.3af)

Connections

14

Connecting Power Source

Connect power, using one of the methods listed below:

To use the power adapter

Connect to the DC 12 V UL Listed, Class 2 Power
Supply only on the unit. (Recommended power
adapter is DC 12 V/1.5 A or above)

Connect a power source to the power input terminal
with 2 and 3 aligned correctly as shown below.

AUDIO

OUT

IN

AUDIO

OUT

IN

Connections

15

To use the PoE (Power over Ethernet) device

Connect the PoE cable to the LAN port on the unit.
You must use the “IEEE802.3af” standard PoE device.

AUDIO

OUT

IN

PoE Device
(IEEE802.3af)

Note:

If the camera doesn't work properly after connecting PoE
device, please check if the PoE device supplies enough
power.

Connecting Alarm Device

Alarm terminals are used to connect the alarm (relay)
devices such as sensors, door switches, etc.

A IN(R)/A IN (Sensor Input )

Connect the sensor device to the sensor input
terminal.

AUDIO

OUT

IN

AUDIO

OUT

IN

Sensor
Device

Connections

16

A OUT(R) / A OUT (Relay Output)

Connect the alarm (relay) device to the relay output
terminal. Alarm signal is outputted at an event
occurrence.

AUDIO

OUT

IN

Alarm (Relay)

Device

Note:

The Photo MOS Relay is rated for 100 mA at 20 V DC or
100 mA at 28 V AC.

Connecting Microphone and
Speaker Device

Optionally connect an active speaker and/or external
microphone with a built-in amplifier.

AUDIO

OUT

IN

Note:

Keep the microphone away from the speaker to avoid
howling.

Connections

17

Using the micro SD card

You can record your surveillance environment with
the micro SD card even if the network is disconnected
condition.

To insert the micro SD card

1. Open the micro SD Card Slot Cover.

AUDIO

OUT

IN

AUDIO

OUT

IN

2. Insert the micro SD card carefully as shown in the
following illustrations. Make sure the micro SD card
terminal position before insert the micro SD card. Push
the back end of the micro SD card to fix it at the last
step.

AUDIO

OUT

IN

AUDIO

OUT

IN

Notes:

• Do not use the power too much when you insert the
micro SD card. The micro SD card may be damaged.

• If you insert the micro SD card in the wrong position,
the micro SD card may be damaged or it may cause
the malfunction of the micro SD Card Slot.

• Keep the terminal part of the micro SD card in clean.
Be careful the terminal part of the micro SD card not
to dusty.

Connections

18

Connections

• As the micro SD card is consumable, the micro SD
card end its days and may be not able to save data if
you use it more than over certain times. In this case,
replace micro SD card to buy a new one.

Remove the micro SD card

1. Press the back end of the micro SD card to release the
lock condition.

2. Take the micro SD card out carefully from the camera.
It may cause a malfunction of the micro SD card or the
micro SD card slot if you use the power too much at
lock status.

AUDIO

OUT

IN

AUDIO

OUT

IN

Caution:

• If you install the micro SD card on the camera and
remove with the micro SD card condition indicator
lights on, you must unmount the micro SD card
by using the [SD Card > Configuration > Disk
Management > Unmount] menu. The micro SD
card data is compromised or the camera may not
operate normally, if you remove the card without use
[Unmount] function.

• LG Electronics is not responsible for deleted data
caused by user mishandling when you insert or
remove the micro SD card.

Recommended the micro SD card specification

Maker Capacity

Block Size

(FAT 32)

Note

LG

Less than

32 GB

32 kbyte

Speed of reading

and writing

more than

10 MB/Second

(Class 6)

Sandisk

Transcend

19

Connections

Mounting the Lens

1. Remove the lens mount cap from the camera.

2. Install the CS mount type lens.
Carefully align the lens mount with the camera
opening, then turn the lens slowly to install it.

3. Connect the lens plug to the lens iris output connector
(LENS) on the side of the camera.

When using lenses from other makers, the plug shape
may not correspond to the terminal on the camera.

In such a case, remove the original plug and using a
soldering iron, connect a lens iris plug according to
the diagram. (Refer to next page.)

Note:

Recommended DC-Iris Lens

Maker Model name

FUJINON YV2.1x2.8SR4A-SA2L

We recommend using over 1.3 M pixel lens for optimum
resolution.

20

Connections

Lens iris output connector

Pin layout for the lens iris output connector.

No. DC type lenses VIDEO type lenses

1 Damping - Vcc (+9 V)

2 Damping + Not used

3 Drive + Video

4 Drive - Ground

Rewire the lens iris plug

1. Cut off the plug of the lens cable, cut off approxi-

mately 8 mm of the insulation, and then strip
approximately 2 mm of the ends of the cable
sheaths.

2. Solder the ends of the cable wires to the ends of

the pins, and then attach the cover of the lens iris
plug.

21

Connections

Focus adjustment

After installing the lens, you should adjust the focus as
shown below steps.

1. Keep pressing the ABF button about 4 seconds to
initialize the focus.

2. Set the zoom level of the lens approximately.

3. Set the focus of the lens approximately.

4. Press the ABF button. The camera will be activated to
adjust the focus automatically.

Camera Installation

Select a location that is strong enough to bear the full
weight and install the camera securely.

22

Operation and settings

Before using the system

• Before using the LG IP device make sure the
connections are correct and verify whether proper
power supply is used.

• Check the connections of the LG IP device for the
correct conditions.

• Check that the LG IP device is(are) connected to the
network and that power is supplied.

• Once the connections are made you need to install the
LG client program to the PC from which you want to
access the device. The LG Smart Web Viewer program
is automatically installed when you connect the LG IP
device.
The LG Smart Station and the LG Smart Web Viewer
program are the network program of the LG Video
Server and the LG IP cameras.

• To view streaming video in Internet Explorer, set your
browser to allow ActiveX controls. If you find this
message “This website wants to install the following
add-on: ‘IPCam_Streamer.cab’ from ‘LG ELECTRONICS
INC’”, Click the yellow bar and install LG Smart Web
Viewer Program on your computer.

• The Layouts and the Live view pages may differ with
different OS (Operating Systems) and Web Browsers.

• Care needs to be taken not to run any other
applications when the Client Program is running as it
may cause memory shortage.

23

Operation and settings

Recommended PC Requirements

The LG IP device can be used with most standard operating
systems and browsers.

Items Requirements

Operating

System

Windows XP Professional,
Windows VISTA, Windows 7

CPU

Intel Core2 Quard Q6700 (2.66 GHz) or
above

Web Browser

Microsoft Internet Explorer above the
version 6.0 and below the version 8.0.

DirectX DirectX 9.0 or above

Memory 2 GB or above RAM

Graphics Card 256 MB or above Video RAM

Resolution

1 280 x 1 024 (with 32 bit color) or
higher

Accessing the LG IP device

You can access the LG IP device by following the below
steps.

1. Install LG Smart Station Program

2. Discover LG IP device using the IP Utility

The IP Utility can automatically discover and display
LG IP devices on your network. The IP Utility shows the
MAC address, IP address, Model name and so on.

Note:

The computer running the IP Utility must be on the
same network segment (physical subnet) as the LG IP
device.

2.1 Run the IP Utility program.

2.2 Click the [Search] icon or select the [Search]

option in the Device search menu.
After a few seconds the found LG IP devices will
be displayed in the IP Utility window.

3. Logging in to the LG Smart Web Viewer

The LG Smart Web Viewer can be used with most

24

Operation and settings

web browsers. The recommended browser is Internet
Explorer with Windows.

3.1 Run the IP Utility and find the LG IP devices.

3.2 When the LG IP devices appear in the IP Utility
window, double-click IP address or right click on
the same IP address and select "Connect to Web
Page" to start the LG Smart Web Viewer. When
accessing the LG Smart Web Viewer, the authenti­cation dialog appears on the screen.

3.3 Enter the user name and password. (Note that the
default administrator user name and password
are “admin”.)

3.4 Click the [OK] button and then the LG Smart Web
Viewer is displayed in your browser.

Notes:

• You can also access the LG Smart Web Viewer as
shown below.

3.1 Start your Web browser.

3.2 Enter the IP address of the LG IP device in
the address bar of the browse.

3.3 Enter the user name and password set by the
administrator.

3.4 Click the [OK] button and then the LG Smart
Web Viewer is displayed in your browser.

• The LG Smart Web Viewer needs more time to
display it according to the network conditions.

• If the login window is not displayed, check the
pop-up blocker. If you set the pop-up blocker, the
login window is not displayed. You must allow
the pop-ups.

• If you connect the LG Smart Web Viewer for
the first time, the Security Warning window is
displayed to install the LG Smart Web Viewer
program. You must install the LG Smart Web
Viewer program for using the LG IP device.

• If your computer or network is protected by a
proxy or firewall, the proxy or firewall settings
can prevent the LG Smart Web Viewer program.
Change the proxy or firewall settings to activate
the LG Smart Web Viewer program.

25

Operation and settings

LG Smart Web Viewer Overview

26

Operation and settings

Item Description

Select the video image size from the drop-down list. (1 280 x 1 024 (4:3 mode),
1 280 x 720 (16:9 mode), D1 or CIF)
The initial view size is set to D1.

Displays the current video codec of the selected video stream (Master or Slave).

Check this option as the network connection type (TCP or UDP). If you check it, the client
connects to the server using TCP connection.

Click to save the current image in JPEG format on your computer.

1. Click the [Snapshot] button and then the Snapshot window is displayed.

2. Click the [Save] button in the Snapshot window.

3. Enter the file name (JPEG format) and select the folder to save it.

4. Click the [Save] button to confirm it.

5. Click the [Close] button in the Snapshot window to close it.

Displays the Camera OSD control window. Use these buttons to setup the Camera. This
button does not appear on the screen if the login is other than the administrator.