Adjusting the Controls
Adjusting Control Settings
Food Storage Guide
Refrigerator Shelves
Pantry Drawer
Ice Tray
Humidity Controlled Crispers 15
Water Dispenser
Water Filter 17
12
13
13
14
14
15
sniB rooD51
niB yriaD 51
16
rekamecI citamotuA61
Refrigerator Care and Cleaning 18-19
Refrigerator Cleaning 18
Outside 18
Door Lining & Gaskets 18
Plastic Parts (Covers and Panel)
Back Cover 18
eplacing Refrigerator Lights
R
When Going on Vacation 18
When Moving
About the Automatic Ice Maker 1 9
Connecting the Water Line 20-22
Troubleshooting Guide 22-26
Smart Functions
Door Alarm
Warranty
Spanish Version
French Version
34
18
18
19
27
27
28-32
81 edisnI
18 snoitpurretnI rewoP
66
1
IMPORTANT SAFETY INSTRUCTIONS
SAFETY MESSAGES
This manual contains several important safety notices. Always read and obey all of the following safety messages.
This is the safety alert symbol. This symbol is a warning to potential dangers that could cause death, injury or
damage to you, others or the product. All safety messages will follow after this warning symbol and the word
“DANGER”, “CAUTION” or “WARNING”. These words mean:
DANGER
WARNING
CAUTION
All safety messages inform you of potential danger, advise you on how to reduce the risk of injury and tell you what can
occur if the instructions are not followed.
You may be killed or suffer fatal damage if you do not follow instructions.
You may be killed or seriously injured if you do not follow instructions.
Indicates a potentially hazardous situation which, if not avoided, may result in minor injury or damage to the product.
WARNING
To reduce the risk of fire, electrical shock or personal injury, the following precaution measures should be followed:
by the manufacturer.
recommended by the manufacturer.
center before resuming use. Do not touch the refrigerator or power cord of the refrigerator.
NEVER disconnect the refrigerator by pulling the power cord, always grip the plug firmly and disconnect it directly from the outle
Immediately repair or replace all faulty or damaged service cables. Do not use cords that have cracks or abrasion
damage on the length of the cord or on the plug.
When moving your refrigerator, take care not to roll over the electrical cord.
DO NOT
DO NOT permit children to climb, stand or swing from the doors or shelves of the refrigerator. This can cause serious
injury to them and damage to the product.
careful closing the doors when children are near.
performed by a qualified professional.
If disposing of a refrigerator,
fied servicer.
If you release the refrigerant or throw away the insulation foam, you may be fined or imprisoned in accordance with the
Do not keep bottles in the freezer compartment, they could explode after freezing and cause damage.
For your safety, this product should be properly grounded. Have a qualified professional check the electrical circuit
and outlet to ensure a proper ground connection.
Read all instructions before utilizing the product. Utilize this product only as explicitly expressed in this guide.
Once the refrigerator is operating, avoid touching cold surfaces of the freezer with damp or wet hands; the skin could
become adhered to these surfaces.
In refrigerators with an automatic ice dispenser, avoid contact with moving parts of the ejector mechanism or with the
heating mechanism that discharges the cubes. DO NOT place your fingers or hands in the ice dispenser mechanism
while the refrigerator is connected.
DO NOT
tin of Home and Gardens No. 69 establishes that:
“...You can refreeze food that has thawed if they contain ice crystals or are cold and below 40 °F (4 °C)”.
“...Ground beef, perishable food or seafood that is discolored or has an unpleasant odor should not be frozen or
consumed. Consumption of melted ice cream should also be avoided. If the odor or color of food is questionable,
discard it. The food may be dangerous to consume”.
of red meat is less affected than that of other foods. Use refrozen products as soon as possible in order to
maintain their quality”.
store or use gasoline or other combustible liquids or vapors in proximity with this or any other electrical appliance.
Unplug the refrigerator before cleaning or repairing. NOTE: We strongly recommend that any repair services be
The refrigerator and freezer compartment lamps are LED interior lighting, and service should only be performed by a
qualified technician.
make sure the refrigerant and insulation foam are removed for proper disposal by a quali
t.
RISK OF FIRE AND FLAMMABLE MATERIALS
*Refrigerant type is indicated in the label inside your refrigerator, this warning apply just for models with R600a refrigerant.
appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When
This
transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 10.8 square
feet (1 square meter) in size for every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your
particular appliance is shown on the identification plate inside the appliance. Never start up an appliance showing any
signs of damage. If in doubt, consult your dealer.
circuit are damaged. Refrigerant squirting out of the pipes could ignite orcause an eye injury. If a leak is
detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance
is standing for several minutes.
KEEP THESE INSTRUCTIONS
2
CAUTION
This appliance is not intended for use by children, persons with physical or mental disabilities, persons with reduced
sensory or mental capacity, or persons that lack experience or know-how, unless they have supervision or instruction
in relation to the use of the appliance by the person responsible for their safety. Children should be supervised to
assure that they do not play with the appliance.
DANGER:
Children becoming trapped or suffocated is not
a problem of the past. Discarded and abandoned
refrigerators are a hazard, even if they remain there
“for just a few days”. If you would like to dispose of
your old refrigerator, please follow the instructions
below to prevent any accidents.
CHILDREN MAY BECOME TRAPPED
BEFORE DISPOSING YOUR REFRIGERATOR
OR FREEZER WHEN NO LONGER IN USE:
Remove the doors and magnetic gaskets.
Leave the shelves in place so that children
cannot easily become stuck in them.
CFC DISPOSAL
Your old refrigerator may have a cooling system that
uses CFC’s (chlorofluorocarbons). CFC affects the
stratospheric layer of the ozone.
your old refrigerator, ensure that CFC contaminants are
properly disposed of by a qualified professional. If you
intentionally remove the CFC refrigerant, you could be
subject to fines or prison in accordance with environmental
legislation in effect.
f you decide to throw out
WARNING:
If you no longer require the use of this unit, contact the
local authorities to dispose of this product in a safe way
because it
and flammable gases for insulation. Gases insulation
material require special removal process. This product
contains flammable insulation and refrigerant gases.
uses Cycle-Pentane or Pentane as foaming
REQUIREMENTS FOR GROUND CONNECTION
IMPORTANT: Attentively read the following.
TO CONNECT ELECTRICITY
WARNING
ELECTRICAL SHOCK HAZARD
FOR YOUR PERSONAL SAFETY, this appliance must
be properly grounded. Have a qualified electrician
check your wall outlet to ensure that the plug is
grounded properly.
3 prong
grounding type
wall receptacle
It is recommended use a separate circuit for this product
as well as receptacle which can not be disconnected with
a switch. Do not use extension cords or adapters
ungrounded.
It is your responsibilit
prong outlets with that of an adequately grounded threeprong outlet.
Do not, under any circumstance, cut or extract the third
prong from the plug.
y and obligation to replace two-
USE OF EXTENSION CABLES
We do not recommend the use of extension cables.
However, if you still choose to utilize an extension cable,
it is absolutely necessary that it is listed in the UL (in
the United States) or CSA (in Canada), that it supports
three-pronged plugs and that the electrical current
support a minimum of 15 A and 120 V.
3 prong
grounding Ensure proper
plug ground exists
before use
RECOMMENDED GROUNDING METHOD
Your refrigerator must always be plugged to its own
outlet which is adequately grounded. The energy current
should only be 115 V ~ 60 Hz, AC or 127 V ~ 60 Hz, AC
(according to the National rating). and fused at 15 or 20
A. This provides the best performance and prevents an
overload which could cause a fire from the overheating
of the cables. It is recommended that a separate circuit
be used for this appliance, as well as a receptacle that
cannot be disconnected with a switch.
Do not use an extension cable.
The use of an extension cable will increase the amount
of space needed behind the refrigerator.
WARNING
REPLACING ELECTRICAL CABLE
If the power cord is damaged, it must be replaced by
our service center or qualified LG technician to avoid
any risk.
Do not extend or modify the power cord length, damage
the power cord may cause electric shock or damage the
unit.
3
PARTS AND FEATURES
A
B
C
D
E
F
G
H
K
L
M
N
O
P
I
J
Q
Use this page to become more familiar with the parts and features of your refrigerator. Page references are
included for your convenience.
NOTE: This guide covers several models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.
Custom Cube Icemaker *
A
Ice Bin *
B
Ice Tray *
C
Freezer Shelf
D
Freezer Temperature Control
E
Refrigerator Temperature Control
F
Shelves
G
H
Refrigerator Light (LED)*
Pantry Drawer*
I
J
Crispers
F-Deco Duct
K
L
Smart Diagnosis *
Door Alarm *
Freezer Light (LED)*
M
Freezer Door Bins
N
Dairy Bin
O
Refrigerator Door Bins
P
Q
Refrigerator Door Bins*
TM
* On some models
4
REFRIGERATOR INSTALLATION
2” (5.08 cm)
2” (5.08 cm)
2” (5.08 cm)2” (5.08 cm)
REFRIGERATOR INSTALLATION
WARNING
EXCESSIVE WEIGHT HAZARD
Use the assistance of two or more persons to move or
install the refrigerator. Not following these instructions
may cause injury to the back and other parts of the
body.
UNPACKING
Before installing your refrigerator, remove any tape
or temporary stickers. Do not remove any stickers
that feature warnings, the model serial number or the
technical label of the product located on the back of the
refrigerator.
NOTE: Remove protective film on doors before plugging
in the unit (on some models).
To remove adhesive tape residue, rub it well with your
fingers and a little liquid detergent. Clean with warm
water and let dry.
Do not use sharp instruments, rubbing alcohol, flammable
liquids or abrasive cleaning products to remove the
adhesive tape or glue. These products can
surface of your refrigerator. For more information, see
the section on “Impo
The shelves come already installed in their factory
position. Remove the shelves and replace them
according to your spacing needs.
Moving Your Refrigerator:
Your refrigerator is extremely heavy. Make sure you
protect the floor when moving your refrigerator for
cleaning or servicing. Always pull your refrigerator
straight out when moving it. Do not shift from side
to side or “walk” the refrigerator when attempting to
move it as this can cause damage to the floor.
rtant Safety Instructions”.
damage the
INSTALLATION
Avoid placing the unit near heat sources, direct
1.
sunlight, or humidity.
To avoid vibration, the unit should be leveled and
2.
placed on even floor. If needed, adjust the leveling
screws to compensate for an unleveled floor. The front
should be slightly taller than the rear to ensure that the
doors close properly. The leveling screws can easily be
turned by slightly tilting the front of the refrigerator,
turning the leveling screws clockwise ( ) to raise it
and counter-clockwise ( ) t
Install the refrigerator in an area between 55 °F (13 °C)
3.
and 110 °F (43 °C). If the surrounding temperature is
lower or higher than previously mentioned, it can
adversely affect the unit.
o lower it.
CAUTION: Avoid placing the unit near heat
sources, direct sunlight or humidity.
ONCE INSTALLED
1. Carefully clean your refrigerator and remove and dust
accumulated during shipping.
2. Install accessories such as the ice bin, door racks,
shelves, etc., in their proper places. These are already
packed to prevent any possible damage during
shipping.
3. Leave your refrigerator on for 2 to 3 hours before
storing food inside. Verify that there is a flow of cold air
in the freezer compartment to ensure proper cooling.
Your refriger
WARNING:
ţTake care when working with the hinges, base cover
and stops, etc. You may injure yourself.
ţDO not place your hands or any tools in the air vents,
the base cover or in the bottom of the refrigerator. This
may cause injury or electrical shock.
ator is now re
ady for use.
WARNING
EXPLOSION HAZARD
Keep all flammable materials and vapors (such as
gasoline) away from the refrigerator. Not following
these instructions may cause death, explosion or fire
CAUTION:
This appliance is intended to be used in household and
similar applications such as: staff kitchen areas in shops,
offices and other working environments; farm houses
and by clients in hotels, motels and other residential type
environments, bed and breakfast type environments,
catering and similar non-retail applications.
Keep a Proper Distance from Adjacent Objects
Please keep the refrigerator at an adequate distance
from other objects. Insufficient spacing can reduce the
refrigerator’s freezing efficiency and increase electricity
consumption.
5
REFRIGERATOR INSTALLATION
Hinge Pin
Middle Hinge Bracket
Middle
Hinge Bracket
HOW TO REMOVE AND INSTALL THE REFRIGERATOR DOORS
(For additional support on this topic, including helpful videos, please visit us at: www.lg.com
If entrance is lees than 35 inches wide, the refrigerator’s door will need to be removed.
IMPORTANT: Before starting, turn off and unplug the refrigerator. Remove all food and the racks from the doors.
Before you begin, either unplug the refrigerator or
ELECTRICAL SHOCK HAZARD
turn off the power at the circuit breaker or fuse box.
Remove food and any door rack from the refrigerator.
Failure to do so could result in death or serious injury.
1. Removing Freezer Door
Gently pry off the Top Hinge Cover with a flat head
screwdriver and remove it. See Fig. 1.
Fig. 1
Fig. 3
2. Removing Refrigerator Door
Loose and remove the two bolts and the screw to
remove the middle hinge bracket from refrigerator
housing (Figure 4). Set parts aside (Figure 5).
Using 10 mm or 3/8 inch socket wrench, remove
the three bolts and lift the Top Hinge (See Fig. 2). Set
parts aside.
Fig. 2
Lift freezer door slightly and remove it (See Fig. 3) Set
parts aside.
Fig. 4
Middle
Hinge Bracket
Fig. 5
Lift up door slightly and remove it (See Figure 6).
6
REFRIGERATOR INSTALLATION
REFRIGERATOR INSTALLATION
Fig. 6
To replace doors, begin with refrigerator door and then
follow with freezer door.
3. Replacing Refrigerator Door
Set door on Bottom Hinge Pin (See Figure 7).
Place hinge pin of middle bracket inside the hinge pin
insert on the top of the door (See Figure 8). Hold the
door in place and line up the hinge with the holes in
the refrigerator housing.
Fig. 7
Fig. 9
4. Replacing Freezer Door
Set the freezer door onto the Middle Hinge pin (Figure
10).
Place upper hinge in the top of the freezer door and
line up the hinge with the holes in top of refrigerator.
Use the three bolts to fasten the hinge (See Figure 11).
Fig. 10
Bottom Hinge Pin
Fig. 8
Use the two bolts and the screw to refasten the middle
hinge with the refrigerator housing. See Figure 9.
Fig. 11
Carefully, force the top hinge cover back into place over
hinge (See Figure 12).
Fig. 12
7
REFRIGERATOR INSTALLATION
Hinge Pin
Middle Hinge Bracket
Hinge Pin
Insert Bracket
Hinge Pin Insert
Cover
(on top of
refrigerator)
HOW TO REVERSE AND INSTALL THE REFRIGERATOR DOORS (on some models)
You may find it more convenient to have the doors converted from the left opening type (factory installed) to the right
opening type. Directions refer to the right side as the side on your right as you face the unit.
REVERSIBLE DOORS MODELS
TOOLS YOU MIGHT NEED OR USE
LTCS20220*
LTCS24223*
LTNS20220*
GT66BP*
GT58BP*
LTWS24223*
LTCS20020*
LT57BPSX
LTCS20030*
LTCS20040*
Hex Socket Wrench Phillips Screwdriver No. 2 Flat Head Screwdriver
m
WARNING
Before you begin, either unplug the refrigerator or turn off the power at the circuit breaker or fuse box. Remove
food and any door rack from the refrigerator. Failure to do so could result in death or serious injury.
1. Removing Freezer Door
Gently pry off the top hinge cover with a flat head
screwdriver and remove.
Using 10mm or 3/8 inch socket wrench, remove the
three bolts and lift off the top hinge. Set parts aside
ELECTRICAL SHOCK HAZARD
Move the Hinge Pin Insert Bracket to the other side of
the door, keeping the same orientation, and move the
Hinge Pin Insert into the hole on the left side of the
bracket.
Reverse the Door Closer/Stop by flipping it over. Place
on top of the Hinge Pin Insert Bracket, and tighten bo
down with the screw.
it
th
Slightly lift up the refrigerator door and remove it.
Turn the freezer door upside down on a non-scratch
surface. Loosen the screw to remove the Door
Closer/Stop and Hinge Pin Insert.
Pry off the cover on the top left side of the refrigerator to
uncover the screw holes.
Set the freezer door and top hinge parts to the side and
remove the refrigerator door.
undernea
NOTE: At this point the door
door and remove it.
th the middle hinge and set aside.
alling Refrigerator Door
ench, loosen and remove Hinge
will be loose. Slightly lift the
Using a 3/8’’ socket wrench with a 2-Inch extension
and screwdriver, loosen the two bolts and one screw, and
remove the Bottom Hinge from right side of the housing.
Remove the Decorative Caps on the bottom of the
refrigerator housing. You will need these holes for the
Bottom Hinge.
Loosen and remove the tw
head screwdriver to remov
from the refrigerat
Remove the washer fr
Using a ¼” socket wr
Hinge Pin from the Bott
Hinge Pin to the opposit
NOTE:
This is easier to do
attached.
or housing. Set parts aside.
om the Bottom Hinge Pin.
ench, loosen and remove the
om Hinge. Reattach the
e side of the hinge.
o bolts and use the Phillips
e the Middle Hinge Bracket
while the hinge is still
Move the Bottom Hinge to the left side of the housing,
keeping the same orientation, and reattach with the
two bolts and one screw. The flat screw must be
placed on the exterior side of the hinge. Move the
Decorative Bolt to the hole on the lower right side
of the housing.
Leveler
Turn the refrigerator door upside down on a
nonsc
ratching surf
to remove the Bottom Hinge Pin Insert Bracket
with the Hingr Pin Insert.
WARNING:
the leveler to the opposite side.
NOTE:
The leveler is only present on some models.
ace. Loosen the two screws
If you reinstall or replace doors, move
9
Middle Hinge
Bracket
Flange
Decorative
Screw
REFRIGERATOR INSTALLATION
Door
Closer/
Stop
Hinge
Pin Bracket
Hinge Pin
Insert
Reverse the Door Closer/Stop by flipping it over. Place
it on top of the Hinge Pin Insert Bracket, and tighten
both down with the screw. Tighten the Hinge Pin
Bracket to the door.
NOTE:The Door Closer Stop is only presented on some
models.
Door
Closer/
Stop
Hinge
Pin Bracket
Hinge Pin
Insert
Flip the Middle Hinge Bracket, (flange will now be on
top) position it on left side of the refrigerator and reattach
with two bolts and a Phillips screwdriver. Place the
refrigerator door down over the pin on the bottom hinge.
Place the washer between the refrigerator door and
middle hinge and re-attach Hinge Pin to Hinge Bracket
with a ¼” socket wrench.
NOTE: Bracke
in the same orientation with its hexagonal end facing
upward.
Insert the Decorative Screw into the outer hole on the
right side of the housing. Attach cover on the right side.
Cover is force-fitted.
t has been flipped, but Hinge Pin stays
With a flat-head screwdriver, carefully pry off and
remove the cover over the screw holes on the left side of
refrigerator housing.
Remove the outer lower Decorative Screw from the
housing at the area between the freezer and refrigerator
doors. (You will need this hole for the Middle Hinge
Bracket.)
REATTACHING THE DOORS
Place the freezer door down over the Hinge Pin on the
Middle Hinge Pin Bracket.
Place the Upper Hinge Pin on top of the freezer door
and line up the Upper Hinge with holes on top of the
refrigerator. Use the three bolts to replace the Hinge.
10
Cover (on top of
refrigerator)
REFRIGERATOR INSTALLATION
REFRIGERATOR INSTALLATION
Tighten the bolts. Force-fit Top Hinge Cover over Top
Hinge.
Replace cover on the top left side of the refrigerator
to the right top to cover the holes. Cover is also
force-fitted.
After changing doors, make sure that the corners
of the Door Gaskets are not folded over. To ensure a
good seal, apply a small amount of silicon grease on
the corners of gaskets.
Corners
CLOSING AND ALIGNING THE DOORS
To avoid vibration, the unit must be leveled. If necessary,
adjust the Leveling Legs to compensate for unevenness
of the floor. The front should be slightly higher than the
rear to aid in door closing.
Your refrigerator has three front leveling screws, one on
the right and one on the left. If your refrigerator seems
unstable or if you would like the doors to close more
easily, simply adjust the inclination of the refrigerator by
following the instructions below:
NOTE: Third leveling screw is used for protection of
hinge lower.
1. Plug the refrigerator into a 3 prong grounded outlet.
Move the refrigerator into its final position.
Use a 11/16” (18 mm) wrench or an adjustable wrench
2.
to adjust the leveling screws (see Figure A), turning
clockwise to raise the side of the refrigerator and
counter-clockwise to lower it. It may take several turns
to adjust it to the inclination you would like.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling legs.
This will make it easier to adjust the level.
3. Open both doors again and check to make sure that
they close easily. If not, tilt the refrigerator slightly
more to the rear by turning both Leveling Screws
clockwise. It may take several more turns, and you
should turn both Leveling Screws the
same times.
Figure A
Door Alignment
If the space between your doors is uneven, follow the
instructions below to align the doors:
1. Gently pry off the Top Hinge Cover with a flat head
screwdriver and remove.
2. Loosen the Top Hinge Bolts using a 10 mm or 13/32
inch socket wrench or open-end wrench.
3. Have someone hold the freezer door so the space
between the two doors is even, and retighten the top
hinge bolts.
4. Replace the Top Hinge Cover.
11
USING YOUR REFRIGERATORUSING YOUR REFRIGERATOR
ENSURING PROPER AIR CIRCULATION
In order to obtain stable temperature, the air must flow
between the freezer and refrigerator sections. As shown
in the illustration below, the cold air enters through
the bottom part and circulates upward. This air returns
below the freezer floor and the rest of the air enters the
refrigerator section through the top vent.
ADJUSTING THE CONTROLS
Your refrigerator has two controls that allow you to
regulate the temperature the freezer and refrigerator
compartments.
Refrigerator Control (On Some Models)
Initially set the Refrigerator Control on the middle
setting (number 3). To do so, press the TEMPERATURE
ADJUST button until it reaches the middle position
(the third LED turns ON). Leave the refrigerator on this
setting for 24 hours to reach the correct temperature.
After 24 hours, adjust the compartment temperature
as you desire. ALWAYS wait 24 hours before you adjust
the temperature. If you want to set the refrigerator
compartment temperature to a warmer temperature
than the current, continue pressing the TEMPERATURE
ADJUST button until it reaches the desired temperature.
Demo Mode (For Store Use Only)
Demo Mode disables all cooling in
the refrigerator and freezer sections to conserve energy
while on display in a retail store. When activated, OFF
will display on the control panel.
Do not block any of these vents with packages of food.
This can interrupt the flow of air and cause temperature
and moisture problems.
IMPORTANT: Because air circulates between both
sections, any odors formed in one section will transfer
to the other. You must thoroughly clean both sections to
eliminate odors. To prevent odor transfer and drying out
of food, make sure you wrap or cover foods tightly (See
the “Food Storage Guide” section for details).
NOTE:
If you close the fresh food
compartment door applying
more force than necessary,
freezer door may get open and
close again, due internal air flow
of refrigerator.
To deactivate:
Press the TEMPERATURE ADJUST button until your
desired temperature setting is reached. The OFF light
will turn off once the Demo Mode is deactivated.
Freezer Control
The freezer control should come from factory on the
middle setting (number 3). Wait 24 hours before
adjusting the freezer compartment temperature. Roll
the knob to set the freezer temperature as you desire.
ALWAYS wait 24 hours after any adjustment to reach the
desired temperature.
NOTE: Setting at higher number
of the freezer compartment, the
temperature of freezer compartment becomes colder.
12
USING YOUR REFRIGERATOR
ADJUSTING CONTROL SETTINGS
Give the refrigerator time to cool down completely before
adding food. It is best to wait 24 hours before adding
food to the refrigerator. The mid-settings indicated in the
previous section should be correct for normal household
refrigerator usage. The controls are set correctly when
milk or juice is cold to your liking and ice cream is firm.
The refrigerator control functions as the thermostat for
the entire appliance. The higher the number setting, the
longer the compressor will run to keep the temperature
colder. The freezer control adjusts the cold air flow from
the freezer to the refrigerator. Setting the freezer control
to a lower temperature keeps more cold air in the freezer
compartment to make it colder.
If you need to adjust the tempe
or freezer, begin by adjusting the refrigerator first. Wait
24 hours after the refrigerator adjustment to check the
freezer temperature. If it is too warm or too cold, then
adjust the freezer control as well.
Use the settings listed in the table below as a guide.
CONDITION/REASON:RECOMMENDED
REFRIGERATOR section
is too warm
Opening the door often
Adding a large amount
of food
Room temperature is
very warm
FREEZER section is too
warm/ ice is made too
slowly
Opening the door often
Adding a large amount
of food
Room temperature is
very low (not cycling
often enough)
Using ice frequently
Air vents blocked by
objects
REFRIGERATOR section
is too cold
Controls not set
correctly for your
conditions
FREEZER section is too
cold
Controls not set
correctly for your
conditions
rature in the refrigerator
ADJUSTMENT:
Adjust the
REFRIGERATOR setting
to the next highest
number and wait 24
hours, then check.
Adjust the FREEZER
setting to the next
highest number and wait
24 hours, then check.
Remove any objects
blocking air flow.
Adjust the
REFRIGERATOR setting
to the next lowest
number and wait 24
hours, then check.
Adjust the FREEZER
setting to the next lowest
number and wait 24
hours, then check.
FOOD STORAGE GUIDE
ITEMSHOW TO STORE
Storing Fresh Food Wrap or store food in the
Butter or
margarine
CheeseStore in original packaging until
Vegetables with
skins (carrots,
peppers)
FruitWash and let dry; store in plastic
Leafy VegetablesRemove original packaging and
FishConsume fish or seafood the
Chef FreshStore any meat in original airtight,
LeftoversCover leftovers with plastic
refrigerator in airtight and
moisture-proof material unless
otherwise noted. This prevents
food odor and taste transfer
throughout the refrigerator. For
dated products, check date code
to ensure freshness.
Store opened butter in a covered
dish or in a closed compartment.
When storing a larger quantity,
wrap in freezer packing and
freeze.
you are ready to use it. Once
opened, tightly rewrap with
plastic wrap or aluminum foil.
Place in bags or plastic containers
inside the crisper.
bags in the refrigerator. Do not
wash or pit berries until you
are ready to eat them. Berries
should be selected and kept in
their original packaging (if there
is any) or in a paper bag closed
halfway and set on a shelf.
trim any dirty or discolored parts.
Wash in cold water and drain.
Place in a plastic bag or plastic
container and store in the crisper.
same day purchased.
moisture-proof packaging.
Rewrap if necessary.
wrap or aluminum foil. Plastic
containers with airtight lids can
also be used.
13
USING YOUR REFRIGERATORUSING YOUR REFRIGERATOR
Packaging Recommendations:
Us sescontainers.
Usscontainersosurface.
Packageforesistance.
Wryeredstic.
Use watroostic.
Us recst store frozen foods.
Follow these
t reest freezing
Do not use:
Breadr
Plasco safe f storing.
Containersseals.
Waxwaxstic.
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Freezing
IMPORTANT:
crtter free
For theause of your freezer do not store exces
food.not introduce a largeof unfrozen f
that cannotfrozen within 24 hours (nore
2–3or ,91 kg - 1,36 kg of foodsquar
inch ofce in the freezer). Sufficientcest
left in order for the air to circulate raround
es. Leave enoughce in order to close y
refrigeratorty.
or container instructions in order
o kottlefreez
caus
REFRIGERATOR SHELVES
The glass shelves in your refrigerator are adjustable to
meet your individual storage needs.
Adjusting the shelves to fit different heights of items will
make finding the exact item you want easier. Doing so
will also reduce the amount of time the refrigerator door
is open which will save energy.
IMPORTANT: Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
NOTE: Glass shelves are heavy. Use special care when
removing them.
Adjusting Shelves
Remove shelves from the shipping position and replace
shelves in the position you want.
To remove a shelf—Tilt up the back of the shelf in the
direction of 1 and lift it in the direction of 2 . Pull
the shelf out.
1
2
To reinstall a shelf—
Slide the shelf into
the guides until it
stops.
Storagees can varyon the t
quality of the food, the way itsor
container used, (in cson to air andty),
the trature itstored in. Ice crystals f
inside yourareit indicates the air
tav condensed.
NOTE: Let w
forroately 30then wraccordingly
theethodsove and freeze. By letting y
wfoods cool offfore you introduceto y
freezsave yrgy.
foods cool off at rtratur
WARNING
Adequate ventilation is required when using dry ic
ry ice isoxide (CO
roduces oxygen, causing dizziness, slight headache
unconsciousness or death.not inhale theser
and rventilate the rwhile in use fdryic
SUFFOCATING DANGER
2). When it erates
PANTRY DRAWER (on some models)
To remove the Pantry Drawer:
2
1
14
USING YOUR REFRIGERATOR
Grasp the drawer handle and pull it forward to the drawer
stop. Lift up and pull out.
To replace the Pantry Drawer:
Slide the drawer back all the way past the drawer stop.
Ice Tray (On some models)
indicated in the picture. Do not
overfill with water or ice cubes
will be difficult to remove
freezer dial to 3.
Twist the ice tray to remove the
ice cubes
so may result in damage to the
tray.
pour water on the back of the
tray or soak it in water before
removing ice cubes.
HUMIDITY CONTROLLED CRISPERS
The crispers provide fresher tasting fruit and vegetables
by letting you easily control humidity inside the drawer.
You can control the amount of humidity in the
moisturesealed crispers by adjusting the control to any
setting between VEGETABLES and FRUIT.
VEGETABLES keeps moist air in the crisper for bes
storage of fresh, leafy vegetables.
FRUIT lets moist air out of the crisper for best storage
of fruit.
To remove and install the crisper drawers:
1. Pull the crisper drawer out to the drawer stop.
2. Lift the front of the crisper up, then pull it straight out.
3. To install, slightly tilt up
the front, insert the drawer
into the frame and push it
back into place, past the
drawer stop.
To remove the crisper glass:
1. Remove the
crisper drawers (as
described above).
2. Reach in under
the glass and lift up.
3. Gently push the
glass up and out.
To remove the crisper cover:
1. Remove both
crisper drawers.
2. Remove the
crisper glass.
3. While holding the
support and crisper
cover, pull upand
out.
DOOR BINS
The door bins are removable for easy cleaning and
adjustment.
1. To remove the bin, simply lift the bin up and pull
straight out.
2. To replace the bin,
slide it in above the
desired supportand
push down until it
snaps into place.
NOTE: Some bins may vary in appearance and will
only fit in one location.
DAIRY BIN
1. To remove the Dairy Bin, simply lift up and pull out.
2. To replace the Dairy Bin, slide it in above the desired
support slots and push down until it stops.
15
Dairy Bin
USING YOUR REFRIGERATOR
WATER DISPENSER (On some models)
To dispense cold water, push on the dispenser switch with a
glass.
Dispenser
Switch
Some dripping may occur after dispensing. Hold your cup
beneath the dispenser for a few seconds after dispensing to
catch all of the drops.
WARNING: Do not put your fingers up the ice chute
opening. Doing so can result in severe injury.
CAUTION: Do not dispense ice into fine china or
crystal glasses. China or crystal can break.
AUTOMATIC ICEMAKER (on some models)
The icemaker will produce approximately 100-130 cubes in
a 24-hour period, depending on freezer compartment
temperature, room temperature, number of door openings
and other operating conditions.
It takes about 12 to 24 hours for a newly installed refrig-
erator to begin making ice. Wait 72 hours for full ice
production to occur.
Ice making stops whe
arm.
To turn off the automatic icemaker, set the icemaker
switch to OFF (O). To turn on the automatic icemaker,set
the switch to ON (I).
The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120 psi
on models with a water filter to produce the normal
amount and size of ice cubes.
n the bin fills to the level of the feeler
Icemaker
Ice detecting
sensor
Power Switch
WHEN YOU SHOULD SET THE ICEMAKER
POWER SWITCH TO OFF (O)
When the water supply will be shut off for several hours.
When the ice bin is removed for more than one or two
minutes.
When the refrigerator will not be used for several days.
NOTE: The ice bin should be emptied when the icemaker
ON/OFF switch is turned to the OFF position.
NORMAL SOUNDS YOU MAY HEAR
The icemaker water valve will buzz as the icemaker fills with
water. If the power switch is in the ON (I) position, it will buzz
even if it has not yet been hooked up to water. To stop the
buzzing, move the power switch to OFF (O).
NOTE: Keeping the power switch in the ON (I) position
before the water line is connected can damage the
icemaker.
You will hear the sound of cubes dropping into the bin and
water running in the pipes as the icemaker refills.
PREPARING FOR VACATION
Set the icemaker power switch to OFF (O) and shut offthe water
supply to the refrigerator.
NOTE: The ice bin should be emptied anytime the icemaker
ON/OFF switch is turned to the OFF (O) position.
If the ambient temperature will drop below freezing, have a
qualified technician drain the water supply system to prevent
serious property damage due to flooding caused by ruptured
water lines or connections.
CAUTION:
Throw away the first few batches of ice (about 24 cubes).
This is also necessary if the refrigerator has not been used
for a long time.
Never store beverage cans or other items in the ice bin for
the purpose of rapid cooling. Doing so may damage the
icemaker or the containers may burst.
Never use thin crystal glass or crockery to collect ice. Such
containers may chip or break resulting in glass fragments
in the ice.
WARNING
Personal Injury Hazard
DO NOT place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.
16
WATER FILTER
WATER FILTER (On some models)
It is recommended that you replace the water filter.
Approximately every 6 months.
When the Filter Exchange indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
REMOVE THE OLD WATER FILTER.
NOTE: Replacing the water filter causes a small amount of
water (around 1 oz. or 25 cc) to drain. Wrap a cloth around
the front end of the water filter cover to collect any water.
Hold the water filter upright, once it is removed, to leaking
prevent any remaining water from spilling out of the water
filter.
1. Make sure to turn off the household water supply.
2. Turn the filter counterclockwise and then pull down and out.
Make sure to rotate the filter down completely before pulling
it out of the manifold hole.
NOTE: The substitute cap must be retained for the future.
If the filter is removed and not replaced, it is necessary to
reinstall the substitute cap to prevent water leaks from the
filter housing.
3. Push the water filter up into the filter receptacle and rotate it
clockwise to lock it into place. Once installed correctly, you
should not be able to rotate the filter clockwise any more.
AFTER INSTALLING THE WATER FILTER:
1. Replace the shelf to the initial position.
2. Turn on household water supply.
Dispense 2.5 gallons (9.46 liters) of water to purge the
3.
system, depressing and releasing the dispenser pad in
cycles of 30 seconds ON and 60 seconds OFF. Open the
refrigerator door and check the shelf area for water leaks.
Replacement Filter: ADQ72910906.
REPLACE WITH A NEW WATER FILTER
1. Remove the red cap from the filter.
2. Insert the filter into the filter receptacle on the left side of
the refrigerator compartment.
17
REFRIGERATOR CARE AND CLEANING
WARNING
EXPLOSION HAZARD
Do not use flammable cleaners. Not following these
instructions can cause death, explosion or fire.
The refrigerator, as well as the freezer, do their own
de-freezing. This process does not prevent the build
up of contaminants, therefore it is suggested that you
clean both parts once a month; clean spilled liquids
immediately.
REFRIGERATOR CLEANING
Unplug your refrigerator.
Pull out all of the removable parts (such as the
vegetable and dairy doors).
Use a clean sponge (or a soft rag) and use it with
lukewarm water mixed with detergent. Do not use
abrasive or concentrated cleaners.
Hand wash it, and dry it thoroughly.
Plug the refrigerator back in.
OUTSIDE
Wax the outside in order to create better protection. Make
sure you use a product specifically design to be used
for electro-domestic products (car wax is acceptable).
Use a clean, soft rag, and perform this task twice a year.
For metal-made refrigerators, do not wax, simply clean
it with water and detergent. Do not use concentrated or
abrasive products.
In case of STS, apply cleaner in same direction that hair
line of STS.
NOTE: Avoid the usage of chemical products that
contain phosphates or bleach.
INSIDE (Allow freezer to slightly warm up a small
degree to prevent cloth from sticking)
In order to eliminate bad odors, clean the inside of
the refrigerator with a mixture of baking powder and
lukewarm water (one teaspoon of baking powder per cup
of water). Ensure that the powder dissolves thoroughly, in
order to prevent any sort of damage.
DOOR LINING AND GASKETS
Use only a mild detergent (such as dish soap).
PLASTIC PARTS (Covers and Panels)
Do not use abrasive, paper or rough products. These
could damage the product.
BACK COVER
WARNING
ELECTRICAL SHOCK HAZARD
Before you begin, either unplug the refrigerator or turn
off power at the circuit breaker or fuse box.
NOTE: Back Cover should only be
removed by a qualified technician.
In order to get an efficient
performance of your refrigerator,
clean the back cover of it at least
twice a year.
BACK
COVER
REPLACING REFRIGERATOR LIGHTS
The refrigerator and freezer compartment lights
are LED interior lighting, and service should
be performed by a qualified technician.
WARNING
Before replacing the LED module, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.
POWER INTERRUPTIONS
1. In case of a black out, call your electric company and
ask how long it will last.
2. In case of a 24 hour or less black out, do not open the
refrigerator; this will keep the food fresh.
3. In case of a longer black out, do one of the following
options:
Pull out all of the frozen food and keep them in an ice
chest.
Put 2 lbs (907 g) of frozen ice (make sure you use
gloves) for each square foot (28 L) inside the freezer.
This task will preserve the food from 2 to 4 days.
In case you do not possess neither ice chest or dry ice,
consume your food as soon as possible.
REMEMBER: In a power failure, a full freezer stays cold
longer than a partially filled one. A freezer full of meat
stays cold longer than a freezer full of baked goods. If
you see that food contains ice crystals, it may be safely
refrozen, although the quality and flavor may be affected.
If the condition of the food is poor or if you feel it unsafe,
dispose of it.
WHEN GOING ON VACATION
If you decide to leave your refrigerator on when going
away, consider these steps:
1. Consume all of the perishable items and freeze the
rest.
2. Empty the ice bin.
If you decide to leave your refrigerator off:
1. Remove all of the food.
2. Unplug your refrigerator.
3. Clean and dry it well.
4. Make sure the doors stay open (use blocks or tape) in
or
der to prevent bad odors and
ELECTRIC SHOCK HAZARD
fungi from happening.
18
REFRIGERATOR CARE AND CLEANINGREFRIGERATOR CARE AND CLEANING
WHEN MOVING
If you decide to take your refrigerator with you when
moving, consider the following:
1. Remove all of the food from it, and place the frozen
food in an ice chest with dry ice.
2. Unplug your refrigerator.
3. Empty the water from its tray.
4. Clean and dry it with a rag.
5. Pull out all of the removable parts, and wrap them with
adhe
sive tape.
6. Depending on the model of the refrigerator, lift the top
part of the refrigerator so it can roll with ease, or screw
the levelers so it won´t scratch the floor. Consult to the
section “Closing and Aligning Doors”.
ABOUT THE AUTOMATIC ICE MAKER
7. Keep the doors closed with the cable glued to the
refrigerator cabinet with an adhesive tape.
When your refrigerator arrives to your home, put
everything back into place and read the
“Refrigerator Installation” in order to obtain installation
preparation. In case your refrigerator has a factory ice
maker, remember you have to reconnect the water
supply.
section
NOTE: The automatic Ice maker is only included in some
models. Check your specifications of your refrigerator.
WARNING
PERSONAL INJURY HAZARD
Avoid contact with any moving parts of the ejector
mechanism or with the heater that releases the ice
cubes. DO NOT place your fingers in the automatic ice
maker when the refrigerator is plugged in.
OPERATING INSTRUCTIONS
After turning on your refrigerator, the ice will start to be
made between 12 and 24 hours.
Identify your ice maker type.
Type 1
Icemaker
The ice maker produces 8 cubes per cycle (between 64
and 128 cubes in a 24 hour period), depending on the
temperature of the freezer, the times in which the door
opens, and other using conditions (amount of food in
the freezer, etc).
If the refrigerator is used before the connection of water
to the ice maker was performed, you must turn its dial
to O (off).
When the water connections are performed, turn its dial
to I (on).
The ice maker will fill up (and start making ice) between
12 and 24 hours after the refrigerator is turned on.
Throw away the first batch of ice. Make sure that nothing
interferes with the sensor.
When the ice reaches the sensor, the ice maker will stop
to make ice immedia
tely.
Power Switch
Ice detecting
sensor
It’s normal that some ice gets stuck. If the ice is not used
frequently, the older cubes of ice will be opaque in color,
smaller, and with a strange flavor.
NOTE:Never store beverage cans or other items in the
ice bin for the purpose of rapid cooling. Doing so may
damage the ice maker or the container may burst.
YOU MUST TURN THE SWITCH TO O (OFF)
When the water supply is interrupted for many hours.
When the ice container is left out of its place for more
than one or two minutes.
When the refrigerator will not be in use for various
days.
NORMAL SOUNDS
The valve will emit a buzzing sound when the ice maker
is full of water. If the switch is placed in the on position
the buzz will still be heard even when the water pipe
has not been connected. To avoid this sound, move
switch to O (off) position.
NOTE: The ice maker can get damaged if the switch is
kept in the ON position before the water pipe has been
connected.
the ice maker is filling up with water and
While
producing ice, you will hear the sound of the ice falling
and water flowing through the pipes.
You will hear the sound of cubes dropping into the
bin and water running in the pipes as the icemaker
refills.
PREPARING FOR VACATIONS
Move the ice maker switch to the O (off) position and cut
the flow of water going into the refrigerator.
If room temperature is at freezing point, have a
specialized technician drain the flow of water from the
inner pipes (certain models) to avoid broken pipe related
damage.
NOTE: To avoid water spilling, the unit should be leveled
and placed on even floor. Do not remove the ice bin
from the ice maker for a long period, doing so may
cause ice spilling.
19
CONNECTING THE WATER LINECONNECTING THE WATER LINE
NOTE: It is necessary to have a water source when both
water and/or ice dispensers are available in your product.
Check the specifications and model of your refrigerator.
BEFORE START
The water source is not guaranteed by the refrigerator
manufacturer. Follow instructions carefully in order to
reduce damage.
Air located inside the water pipes can cause hammering
or tapping causing damage to the inner pipes or water
spillage in the inside of the refrigerator. Call a qualified
plumber to fix such hammering on the connections
before installing the water pipe.
To avoid burn damage or such, never connect refrigerator
to hot water pipes.
If you are to use the refrigerator before connecting it
to the water source, make sure the ice maker is the off
position.
Never attempt to install the ice maker pipes in areas
where room temperature is below freezing point.
When using any electrical device (like a drill) during
the installation, make sure
making ground to prevent risk of electrical surge or
discharge.
All installations should be done considering local water
and drainage requirements.
If an inverted osmosis water filtration system is
connected to the cold water source, the water hose
installation is not assured or guaranteed by the
refrigerator or automated ice maker manufacturer.
Follow the next instructions carefully to minimize costly
water related damages.
When having an inverted osmosis water filtration
system connected to the cold-water flow, the water
pressure for such system must be at least between
40-60 PSI or 0,27 MPa (2,8 kg · f / cm ² ~ 4,2 kg · f
/ cm ², (2,8 kg · f / cm ² ~ 4,2 kg · f / cm ², less than
2 ~ 3 seconds to fill a 7 oz of capacity cup [0,2 liters]).
If the inverted osmosis water filtration system pressure
is less than 21 PSI or 0,14 MPa (1,5 kg · f / cm ², more
than four (4) seconds to fill a 7 oz of capacity cup [0,2
liters]):
a) Identify if the sediments filter in the inverted osmosis
system is being blocked. Replace filter if necessary.
b) Allow inverted osmosis system storage tank to refill
after extensive usage.
c) Call a qualified plumber if the inverted osmosis water
pressure problem continues.
device is doubly isolated or
REQUIREMENTS
1/4” (6,35 mm) in diameter copper pipe
to connect refrigerator to the water
pipe. Make sure both terminals are
cut in a squared manner.
To determine how much pipe material is needed,
measures the distances between the valves located
behind the refrigerator and the source of water and add
to that 8 feet (2,4 m). Make sure there is sufficient pipe
material to allow the free movement of the refrigerator
from the wall
A cold water source. Water pressure should be between
0,138 and 0,82 MPa or 20 and 120 PSI for models not
containing water filter and between 0,276 and 0,82
MPa or 40 and 120 PSI for models containing water
filter.
A drill.
Adjustable 1/2”(12,7 mm) key.
Flat and Phillips style (star) screwdriver.
Two 1/4” (6,35 mm) diameter
compression nuts with two
sides to connect the copper
pipe to the refrigerator valve.
If your current copper pipe has some
reduction on the ends, it will be
necessary to get and adaptor (found
in hardware stores) to connect the
water line to the refrigerator. It is also
possible to cut such reductions with a pipe cutter and
use the compression connections mentioned above.
Bypass valve to connect to
the cold water line. The valve
must have a water opening
with an interior 5/32” (3,46
mm) diameter in the coldwater connection point.
These valves can be located
in any cold-water connection package. Before buying
make sure such valve meets local standards and
requirements.
INSTALLATION INSTRUCTIONS
Install the valve to the pipe that you use to drink water.
CAUTION: Connect to potable water supply only.
1. CLOSE THE MAIN WATER SOURCE
Open the nearest water faucet to let water flow and
empty pipes.
2. SELECT THE LOCATION OF THE
VALVE
Select the location of the valve that
will provide a better access. It is best
to connect to a vertical pipeline. When
connecting to a horizontal pipeline is
necessary, make the connection in the
lateral or upper area instead of the
lower area to prevent accumulation of
sediment.
20
CONNECTING THE WATER LINE
3. DRILL A HOLE FOR THE VALVE
Drill a 1/4” (6,35 mm) diameter
hole in the water pipeline.
Remove jagged edges produces
after perforation. Make sure water
does not reach the drill. Not
performing the 1/4” (6,35 mm)
perforation can lead to a low or
smaller ice production.
4. TIGHTEN THE VALVE
Tight the valve into the cold water pipeline with a tube
trap.
Pipe Clamp
Saddle Type Vertical Cold
Shutoff Valve Water Pipe
NOTE: Codes for 248 CMR pipelines of the state of
Massachusetts must be attached to the connection.
Valves of this type are banned in Massachusetts. Call an
authorized plumber by the norms and regulations of
your country.
5. TIGHTEN THE TRAP
Tighten the trap until the sealing ring begins to grow.
NOTE: Make sure it is not too tight, this can break the
pipe.
Pipe Clamp Inlet End
Washer
S
addle Type
Shutoff Valve Compression Nut
Packing Nut
Outlet Valve Ferule (sleeve)
8. DRAIN THE PIPE
Open the main water source (1) and drain the pipe until
water comes out clear.
1
Allow water flow from the bypass valve (2) and close after
draining 1/4 of a gallon (1L) of water.
2
Clamp Screw
6. PLACE THE PIPELINE
Place the pipeline between the cold water pipe and the
refrigerator. Place it through a hole in the wall or floor
(behind the refrigerator or next to the cabinet) as close
to the wall as possible.
NOTE: Make sure there is a sufficient amount of extra
pipeline (8 feet [244 mm] coiled up three times with a
10” [25 cm] in diameter) to allow free movement of the
refrigerator from the wall after installation was made.
7. CONNECT PIPELINE TO VALVE
Place the compression nut and the copper pipe ferule at
the end of the pipe and connect to the valve. Make sure
the pipe is completely inserted into the valve. Tighten nut
carefully.
9. CONNECT PIPE TO REFRIGERATOR
NOTES:
Before making connection to refrigerator, make sure
it is not connected to any energy source. If your
refrigerator does not have a water filter, it is advised
to install one.
If your water source contains sand or related particles
that can travel to the valve, install a water filter near the
refrigerator.
IMPORTANT: Never use old or used hoses. Always use
new ones to have a better use and experience. Connect
always to a potable water source to avoid security and
health issues.
Remov(1) fvcaa
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21
CONNECTING THE WATER LINECONNECTING THE WATER LINE
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TROUBLESHOOTING GUIDE
UNDERSTANDING SOUNDS YOU MAY HEAR
Your new refrigerator may make sounds that your old one
did not make. Most of the new sounds are normal. Hard
surfaces, like the floor, walls and cabinets, can make the
sounds seem louder than they actually are. The following
describes the kinds of sounds you may hear and what
may be causing them..
Clicking:
The defrost control will click when the automatic defrost
cycle begins and ends. The thermostat control (or
refrigerator control, depending on the model) will also
click when cycling on and off.
Rattling:
Rattling noises may come from the flow of refrigerant, the
water line, or items stored on top of the refrigerator.
Whooshing:
refrigerator and freezer compartments.
fan.
10. OPEN THE BYPASS VALVE
Tc
ceaks.ce acces
covcesso .
11. CONNECT TO REFRIGERATOR
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oa eefa
wPefas
w
12. TURN ICE MAKER ON
Tce maksoON oIce mak
safesaa
of 15 °F (-9 ° )ess.oma cc
scaON o
Popping:
Contraction and expansion of the inside walls.
Sizzling:
Water dripping on the defrost heater during a defrost
cycle.
Vibrating Noise:
If the side or back of the refrigerator is touching a
cabinet or wall, some of the normal vibrations may make
an audible sound. To eliminate the noise, make sure that
the sides and back cannot vibrate against any wall or
cabinet.
Dripping:
Water running into the drain pan during the defrost cycle.
Pulsating or High-Pitched Sound:
Your refrigerator is designed to run more efficiently to
keep your food items at the desired temperature.
The high efficiency compressor may cause your
new refrigerator to run longer than your old one,
but is still more energy efficient than previous models.
While the refrigerator is running, it is normal to hear
a pulsating or high-pitched sound.
the refrigerator when the doors are open.
Gurgling:
As each cycle ends, you may hear a gurgling sound
caused by the refrigerant flowing through the cooling
system.
22
TROUBLESHOOTING GUIDETROUBLESHOOTING GUIDE
ProblemPossible CausesSolutions
Firmly plug the cord into a live outlet with
proper voltage (see Electrical & Grounding
Requirements).
Replace the fuse or reset the circuit
breaker. If the problem persists, contact
an electrician.
Refer to the Setting the Controls section.
Wait about 30 minutes for defrost cycle
to end.
The refrigerator is in DEMO mode. The Demo
Mode disables the cooling system and only
the lamps and display will work normally. To
disable Demo Mode, press the Temperature
Adjust button until you set the desire
temperature level. When demo mode is deactivated, the OFF light will turn off.
with proper voltage (refer to Electrical &
Grounding Requirements).
refrigerator or turn off power at the circuit
breaker or fuse box.
NOTE: The refrigerator and freezer
compartment lamps are LED interior lighting,
and service should only be performed by a
qualified technician.
Floor is weak or uneven or leveling legs need
adjusting. See the Installation section for
leveling instructions.
Modern refrigerators require more operating
time but use less energy due to more efficient
technology.
The compressor will run longer under warm
conditions. At normal room temperatures
(70°F) expect your compressor to run about
40% to 80% of the time. Under warmer
conditions, expect it to run even more often.
The refrigerator should not be operated in
surrounding temperatures above 110°F.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back
down. In order to conserve energy, try to get
everything you need out of the refrigerator
at once, keep food organized so it is easy to
find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
The refrigerator will take up to 24 hours to
cool completely
See the Adjusting Control Settings section.
shut all the way, see “Doors will not close
completely” in the Troubleshooting section.
This prevents air transfer and makes the motor
work harder. Clean the back cover. Refer to
the Care and Cleaning section.
Refrigerator is not
cooling.
Lights do not
work
Vibration or
rattling
noise.
Compressor
seems
to run too much.
The power supply cord is unplugged.
A household fuse has blown or a
circuit breaker has tripped.
The refrigerator control is set to the
OFF position.
The refrigerator is in the defrost cycle.
The OFF light is illuminated.
The power supply cord is unplugged.Firmly plug the cord into a live outlet
An LED light has malfunctioned.Before proceeding to replace LED, unplug the
The refrigerator is not resting solidly
on the floor.
The refrigerator that was replaced was an
older model.
The room temperature is warmer
than normal.
The door is opened often or a large
amount of food has just been added.
The refrigerator was recently plugged in
and the refrigerator control was set
correctly.
The refrigerator control is not set correctly
for the surrounding conditions.
The doors are not closed completely.Firmly push the doors shut. If they will not
The back cover is dirty.
23
TROUBLESHOOTING GUIDE
ProblemPossible CausesSolutions
The refrigerator is not level.See the Leveling and Door Alignment section.
Doors will not
close completely.
Frost or ice
crystals on frozen
food.
Ice has bad taste
or odor.
There is water in
the defrost drain
pan.
Food packages are blocking the
door open.
The ice bin, crisper cover, pans,
shelves, door bins or baskets are
out of position.
The gaskets are sticking.Clean gaskets and the surfaces that they
The refrigerator wobbles or seems unstable. Level the refrigerator. Refer to the Leveling
The doors were removed during product
installation and not properly replaced.
The door is not closing properly.See “Doors will not close completely” in the
The door is opened often.When the door is opened, warm, humid air is
The icemaker was recently installed.Discard the first few batches of ice to avoid
The ice has been stored for too long.Throw away old ice and make a new supply.
The food has not been wrapped tightly in
either compartment.
The water supply contains minerals such as
sulfur.
The interior of the refrigerator needs
cleaning.
The ice storage bin needs cleaning.Empty and wash bin. Discard old cubes.
The refrigerator is defrosting.The water will evaporate. It is normal for
It is more humid than normal.Expect that the water in the defrost pan will
Rearrange food containers to clear door and
door shelves.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator
section for more information.
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
and Door Alignment for more information.
Remove and replace the doors according to
the Removing and Replacing Refrigerator
Handles and Doors section, or call a qualified
technician.
Troubleshooting section.
allowed in the freezer, resulting in frost.
discolored or bad tasting ice.
Rewrap foods since odors may migrate to the
ice if food is not wrapped properly.
A water filter may need to be installed to
eliminate taste and odor problems.
See Care and Cleaning section for more
information.
water to drip into the defrost pan.
take longer to evaporate. This is normal when
it is hot or humid.
24
TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
ProblemPossible CausesSolutions
The refrigerator
seems to make
The sounds may be normal for your
refrigerator.
Refer to the Understanding Sounds You May
Hear section for more information.
too much noise.
The icemaker is
not producing
ice or not
enough ice.
Refrigerator or
Freezer section
is too cold.
New installation.Wait 12 to 24 hours after icemaker
The refrigerator is not connected to a water
supply or the supply shutoff valve is not
turned on.
Reverse osmosis water filtration system is
connected to your cold water supply.
Kink in the water source line.A kink in the line can reduce water flow.
Ice demand has exceeded storage capacity. The icemaker will produce approximately 95
The icemaker is not turned on.Locate the icemaker ON/OFF switch and
There is something on the ice-detecting
sensor.
The temperature setting for the freezer is
too warm.
The doors are opened often.If the doors of the unit are opened often,
The doors are not closing properly.If the doors are not properly closed, ice
Controls are not set correctly for conditions. If the temperature is too cold, raise the
installation for ice production to begin. Wait
72 hours for full ice production.
Connect refrigerator to the water supply and
turn water shutoff valve fully open.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum
amount and result in icemaker issues. (Refer to
Water Pressure section.)
Straighten the water source line.
cubes in a 24 hour period.
NOTE: An extra ice bucket is provided in
the freezer section for additional storage
capacity.
confirm it is in the ON (I) position.
Foreign substances or frost on the icedetecting
sensor can interrupt ice production.
Make sure the sensor area is clean at all times
for proper operation.
The recommended temperature for the freezer
compartment for normal ice production is
0°F. If the freezer temperature is warmer, ice
production will be affected.
ambient air will warm the refrigerator which
will prevent the unit from maintaining the
set temperature. Lowering the refrigerator
temperature can help, as well as not opening
the doors as frequently.
production will be affected. See “Doors will
not close completely” in the Troubleshooting
section for more information.
temperature setting one increment at a time
(refer to the Setting the Controls section).
When changing control settings, wait 24 hours
before making additional adjustments.
25
TROUBLESHOOTING GUIDE
ProblemPossible CausesSolutions
The air vents are blocked. Cold air circulates
from the freezer to the fresh food section
and back again through air vents in the wall
dividing the two sections.
Locate air vents by
using your hand to
senseairflow and move
all packages that
blockvents and restrict
airflow. (See air
flowdiagram below.)
Temperature
is too warm or
there is interior
moisture buildup.
The doors are
difficult to open.
Frozen food
in refrigerator
compartment.
The doors are opened often.Opening the door warms the refrigerator,
The control is not set correctly for the
surrounding conditions.
A large amount of food has just been
added to the
The food is not packaged correctly.Wrap food tightly and wipe off damp
The doors are not closing completely.See “Doors will not close completely” in the
The weather is humid.In humid weather, air carries moisture
An automatic defrost cycle was completed. It is normal for droplets to form on the interior
The gaskets are dirty or sticky.Clean the gaskets and the surfaces that they
The door is reopened within a short time
after having been opened.
The temperature control in the refrigerator
compartment is set too cold.
Refrigerator is installed in a cold location.When room temperature is below 41°F (5°C),
Food with a high water content was placed
too close to the cold air discharge vent.
refrigerator or freezer.
requiring the compressor to run longer in
order to cool the refrigerator back down. In
order to conserve energy, try to get everything
you need out of the refrigerator at once, keep
food organized so it is easy to find, and close
the door as soon as the food is removed.
If the temperature is too warm, change the
setting one increment at a time. Refer to the
Setting the Controls section. Wait 24 hours
for temperatures to stabilize or even out.
Adding food warms the refrigerator. It can
take a few hours for the refrigerator to return
to normal temperature.
containers prior to storing in the re
to avoid moistu
repackage food according to the guidelines in
the Food Storage Guide section.
Troubleshooting section.
into the refrigerator when the doors are
opened. Increased humidity in the freezer or
refrigerator compartments can lead to frost or
condensation.
back wall after the refrigerator automatically
defrosts.
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
When you open the door, warmer air entersthe
refrigerator. As the warm air cools, it cancreate a
vacuum. If the door is hard to open,wait one
minute to allow the air pressure toequalize, then
see if it opens more easily.
Press the Temperature Adjust button to set
the refrigerator compartment to a warmer
temperature.
food can freeze. The refrigerator should not
be operated in temperatures below 55°F
(13°C).
Place food with a high water content toward
the front of the refrigerator.
re accumulation. If necessary,
frigerator
26
SMART FUNCTIONS*
*On Some Model s
LG ThinQ Application
This feature i s only available on models
with the or logo.
The LG ThinQ application allows you to
communicate wi th the appliance using a
smartphone.
LG ThinQ Application Features
•
Smart Diagnosis™
−
NOTE
•
This informati on is current at the time of
publication. T he application is subject to
change for produc t improvement purposes
without notice to users.
Installing the LG SmartThinQ
Application
Search fo
Google Play St ore or Apple App Store on a
smartphone. Follo w instructions to downloa d
and install th e application.
Smart Diagnosis™ Feature
This feature i s only available on model s with
the or logo.
Use this featu re to help you diagnose and
solveproblems with your appliance.
NOTE
• For reasons not attrib uta ble to LGE’s
negligence, the s erv ice may not operate due to
external factors such as, but not limited to, Wi-Fi
unavailabil ity , Wi-Fi disconnection, lo cal app
store policy, or app unavailability.
• The feature may be subject t o change without
prior notice a nd may have a different form
depending on wher e you are located.
This functi on provides useful information
for diagnosing an d solving issues with the
appliance base d o n the pattern of use.
r the LG ThinQ application from the
Using Audible Diagnosis to
Diagnose Issues
Follow the ins tructions below to use th e audible
diagnosis m eth od.
•
Launch the LG ThinQ application and select
the Smart D iag nosis feature in the menu .
Follow the ins tructions for audible dia gnosis
provid
ed in the LG ThinQ application.
1
Open the freezer door.
2
Open the refrigerator door and then close and
open it 5 times for a period of 8 seconds.
Hold the mouthpiece on
3
your phone i n front ofthe
speaker tha t is located
on the rear of the app liance.
Keep the phone in place until the tone
4
transmissio n has finished. The displa y will
count down the time. Once the countdown
is over and th e tones have stopped, the
diagnosis w ill be displayed in the a pplication.
NOTE
• For best results, do not mov e the phone while
the tones are being transmitted.
DOOR ALARM
Door Alarm (on some models)
The Door Alarm function is designed to prevent refrigerator
malfunctions that could occur if the refrigerator door
remains open. If the refrigerator door remains open for
longer than 1 minute, an alarm sounds at 30-second
intervals. The alarm will stop when both refrigerator doors
are closed properly.
NOTE: This function cannot be deactivated.
27
D
LIMITED WARRANTY
LG REFRIGERAT
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU
AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT
OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its
option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and
applies only when purchased and used within the United States including U.S. Territories.
Refrigerator/Freezer
One (1) year from the
date of original retail
purchase
Parts and Labor
(internal/ functional
parts only)
Sealed System
(Condenser, Dryer, Connecting
Tube and Evaporator)
Five (5) years from the date
of original retail purchase
Parts and Labor
LG ELECTRONICS U.S.A., INC.
OR LIMITED
WARRANTY PERIOD
WARRANTY - U.S.A.
Five (5) years from the
date of original retail
purchase
Parts and Labor
Compressor
Linear / Inverter Compressor Only : Parts
Only for years 6-10 from the date of
original retail purchase (Consumer will
be charged for labor)
ţ3FQMBDFNFOUQSPEVDUTBOEQBSUTBSFXBSSBOUFEGPSUIFSFNBJOJOH portion of the original warranty period or ninety (90)
days, whichever is greater.
ţ3FQMBDFNFOUQSPEVDUTBOEQBSUTNBZCFOFXSFDPOEJUJPOFESFGVrbished, or otherwise factory remanufactured.
ţ1SPPGPGPSJHJOBMSFUBJMQVSDIBTFTQFDJGZJOHUIF1SPEVDUNPEFM and date of purchase is required to obtain warranty service
under this limited warranty.
EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE
ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER
GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific
legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
ţ4FSWJDFUSJQTUPEFMJWFSQJDLVQPSJOTUBMMFEVDBUFIPXUPoperate, correct wiring, or correct unauthorized repairs.
ţ%BNBHFPSGBJMVSFPGUIF1SPEVDUUPQFSGPSNEVSJOHQPXFSGBJMVres and interrupted or inadequate electrical service.
ţ%BNBHFPSGBJMVSFDBVTFECZMFBLZPSCSPLFOXBUFSQJQFTGSP[Fn water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
ţ%BNBHFSFTVMUJOHGSPNPQFSBUJOHUIFQSPEVDUJOBDPSSPTJWFBUNosphere or contrary to the product owner’s manual.
ţ%BNBHFPSGBJMVSFUPUIF1SPEVDUDBVTFECZBDDJEFOUTQFTUTBOd vermin, lightning, wind, fire, floods, acts of God, or any
other causes beyond the control of LG.
ţ%BNBHFPSGBJMVSFDBVTFECZVOBVUIPSJ[FENPEJżDBUJPOPSBMUFSBtion, or if used for other than the intended purpose.
ţ%BNBHFPSGBJMVSFSFTVMUJOHGSPNNJTVTFBCVTFJNQSPQFSJOTUBllation, repair, or maintenance. Improper repair
includes use of parts not authorized by LG. Improper installation or maintenance includes installation or
maintenance contrary to the Product owner’s manual.
ţ%BNBHFPSGBJMVSFDBVTFECZJODPSSFDUFMFDUSJDBMDVSSFOUWPMUage, or plumbing codes.
ţ%BNBHFPSGBJMVSFDBVTFECZUSBOTQPSUBUJPOBOEIBOEMJOHJODMVding scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within oneXFFLPGEFMJWFSZ
ţ%BNBHFPSNJTTJOHJUFNTUPBOZEJTQMBZPQFOCPYPSEJTDPVOUFd Product.
ţ3FGVSCJTIFE1SPEVDUPSBOZ1SPEVDUTPMEŞ"T*TşŞ8IFSF*TşŞ8JUIBMM'BVMUTşPSTJNJMBSEJTDMBJNFS
ţ1SPEVDUTXJUIPSJHJOBMTFSJBMOVNCFSTUIBUIBWFCFFOSFNPWFEaltered, or cannot be readily determined.
ţ*ODSFBTFTJOVUJMJUZDPTUTBOEBEEJUJPOBMVUJMJUZFYQFOTFT
ţ"OZOPJTFTBTTPDJBUFEXJUIOPSNBMPQFSBUJPO
ţ6TFPGBDDFTTPSJFTFHXBUFSżMUFSTFUDDPNQPOFOUTPSconsumable cleaning products that are not authorized by LG.
ţ3FQMBDFNFOUPGMJHIUCVMCTżMUFSTPSBOZDPOTVNBCMFQBSUT
ţ8IFO1SPEVDUJTVTFEGPSPUIFSUIBOOPSNBMBOEQSPQFSIPVTFIPMd use (e.g. commercial or industrial use, offices, and
recreational facilities or vehicles) or contrary to the instructions outlined in the Product’s owner’s manual.
ţ$PTUTBTTPDJBUFEXJUISFNPWBMBOESFJOTUBMMBUJPOPGZPVS1SPEVct for repairs.
ţ4IFMWFTEPPSCJOTESBXFSTIBOEMFBOEBDDFTTPSJFTFYDFQUGPr internal/functional parts covered under this
limited warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
TO OBTAIN 8"33"/5: 4&37*$& AND ADDITIONAL */'03."5*0/$BMM 1-800-243-0000 and select the appropriate
option from the menu. Or visit our website at http://www.lg.com. Or by mail: LG Electronics Customer Service P.O. Box
240007 Huntsville, AL 35813 ATTN: CIC
28
LIMITED WARRANTY
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY
OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT
OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT
TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions.
and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors,
assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind
whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or
equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited
Warranty.
Notice of Dispute. In the event you intend to commerce an arbitration proceeding, you must first notify LG in
days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal DepartmentArbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an
attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the
product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG
are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period
after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an
individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or
consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of
the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims
court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for
arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted
before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is
initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available
online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to
the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This
arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any
court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is
bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us
except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for AAA unless
you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules.
Except as otherwise provided for herein, LG will pay AAA filing, administration and arbitrator fees for any arbitration
initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your
attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the
purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable
attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as
measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it
that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it
may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on
the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as
established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA
Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside
unless we both agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to
participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the
date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with
the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide
by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name
or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing
https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone);
no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute
resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full
benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of
the arbitration provision described above.
For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries
writing at least 30
29
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