LG LSC27935SW Owner Manual

ESPAÑOL ENGLISH

OWNER’S MANUAL

SIDE BY SIDE

REFRIGERATOR

Please read this manual carefully before operating your set and retain it for future reference.

MANUAL DE USUARIO

REFRIGERADOR

DE DOS PUERTAS

Lea detenidamente este manual antes de empezar a utilizar el refrigerador y guárdelo como referencia para el futuro.

Model Name/Nombre de Modelo**=color number/número de color

LSC27935**

P/No. MFL63719705

www.lg.com

WARRANTY

Visit our web site http://www.lg.com

LG Electronics

LIMITED WARRANTY

United States of America

LG Electronics will repair or at its option replace, without charge, your product which proves to be defective in material or workmanship under normal use during the warranty period listed below from the date of original purchase.

This warranty is good only to the original purchaser of the product during the warranty period as long as it is in the U.S. including Alaska, Hawaii, and U.S. Territories.

LG Refrigerator / Freezer Warranty Period

Product

Parts

Labor

Refrigerator / Freezer

1 year

1 year [In-Home Service (Except Model GR-051)]

Sealed System

7 years

1 year [In-Home Service (Except Model GR-051)]

(Compressor, Condenser, Evaporator)

 

 

No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS SHALL NOT BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT.

Some States do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

THE ABOVE WARRANTY DOES NOT APPLY TO:

1.Service trips to your home to deliver and pickup, install, instruct, or replace house fuses or correct house wiring or plumbing, or correction of unauthorized repairs.

2.Damage to the product caused by accident, pests, fire, floods, or acts of God.

3.Repairs when your LG product is used in other than normal, single-family household use.

4.Damage resulting from accident, alteration, misuse, abuse, or improper installation.

5.Damages caused during and/or after delivery.

6.Display, discount, or refurbished units purchased with scratches, dents, or defects.

Proof of purchase is required and must be provided to LG in order to validate warranty.

Therefore, these costs are paid by the consumer.

If the product is installed outside the normal service area, any cost of transportation involved in the repair of the product, or the replacement of defective parts, shall be borne by the owner.

CUSTOMER ASSISTANCE NUMBERS:

To obtain Warranty Coverage:

Retain your Bill of Sale to prove date of purchase.

 

A Copy of your Sales Receipt must be submitted at the time warranty service is

 

provided.

 

 

To obtain Product or Customer:

Call 1-800-243-0000 (24 hrs a day, 7 days per week, 365 days per year).

 

 

Service Assistance:

Press the appropriate menu option, and have your product type (Refrigerator),

 

model number, serial number, and ZIP/Postal Code ready.

 

 

To obtain the nearest Authorized

Call 1-800-243-0000 (24 hrs a day, 7 days per week, 365 days per year)

Service Center:

Press the appropriate option, and have your product type (Refrigerator), model

 

number, serial number, and ZIP/Postal Code ready.

 

 

1

GARANTÍA

Visite nuestro sitio web http://www.lg.com

LG Electronics

GARANTÍA LIMITADA

Estados Unidos de América

LG Electronics reparará o en su defecto reemplazará sin cargo, el producto defectuoso en material o mano de obra bajo uso normal durante el período de garantía que se menciona a continuación desde la fecha original de compra.

Esta garantía es válida solo para el comprador original del producto durante el período de garantía mientras permanezca en los E.E. U.U. Incluyendo Alaska, Hawaii y otros territorios de E.E.U.U.

Período de Garantía del Refrigerador/Congelador LG

Producto

Partes

Mano de Obra

Refrigerador / Congelador

1 año

1 año [Servicio a Domicilio (Except Model GR-051)]

 

 

 

Sistema Sellado

7 años

1 año [Servicio a Domicilio (Except Model GR-051)]

(Compresor,Condensador, Evaporador)

 

 

No se aplicará otro tipo de garantía a este producto. LA DURACIÓN DE OTRAS GARANTÍAS, INCLUYENDO LA DE COMPRA, ESTÁN LIMITADASALADURACIÓN DE ÉSTAGARANTÍA. LG ELECTRONICS NO SE HACE RESPONSABLE POR LA PÉRDIDA EN EL USO DEL PRODUCTO, POR INCONVENIENCIA O CUALQUIER OTRO DAÑO DIRECTO O CONSECUENTE QUE PROVENGA DEL USO Y/O NO USO DE ESTE PRODUCTO O POR ALGUNA VIOLACIÓN A LAS GARANTÍAS IMPLEMENTADAS INCLUYENDO LA GARANTÍA DE COMPRA APLICADA A ESTE PRODUCTO.

Algunos estados no permiten la exclusión o limitación de daños incidentales o consecuenciales o limitaciones en cuanto al tiempo que dura una garantía implícita; por lo que algunas de estas limitaciones o exclusiones pueden no aplicarse a usted. Esta garantía le otorga derechos legales específicos y usted puede además tener otros derechos los cuales varían de Estado a Estado.

LA GARANTIA ANTERIOR NO APLICA A :

1.Servicio a su casa para entregar, recoger, instalar o reemplazar fusibles caseros, corregir cableado casero o plomería, corrección de reparaciones no autorizadas.

2.Daño al producto causado por accidente, plagas, incendios, inundaciones o actos por naturaleza.

3.Reparaciones cuando su producto LG sea usado diferente a lo normal.

4.Daño resultante de accidente, alteración, mal uso o instalación inadecuada.

5.Daños causados durante y después de la entrega.

6.Reemplazo, descuento o restauración de unidades compradas con rayones, abolladuras o defectos.

La prueba de la compra se requiere y se debe proporcionar a LG para validar la garantía.

Por lo tanto, estos costos serán pagados por el consumidor.

Si el producto es instalado fuera del área normal de servicio, cualquier costo de transportación relacionado en la reparación del producto, o el reemplazo de partes defectuosas, serán cargados al propietario.

NÚMEROS DE ASISTENCIA AL CLIENTE:

Para obtener cobertura de la

Conserve su factura para comprobar la fecha de compra. Una copia de su

Garantía:

 

 

recibo de compra debe ser entregada cuando se le proporcione el servicio de

 

 

 

garantía.

 

 

 

Para obtener información:

 

Llame al 1-800-243-0000 (24 hrs al día, 7 días por semana, 365 días al año)

 

 

 

Servicio de Asistencia:

 

Presione la opción de menú apropiado, y tenga su tipo de producto (Refrigerador),

 

 

 

número de modelo, número de serie, y ZIP / Código Postal listos.

 

 

Para obtener el Centro de

Llame al 1-800-243-0000 (24 hrs al día, 7 días por semana, 365 días al año).

Servicio

Autorizado

más

Presione la opción adecuada, y tenga su tipo de producto (Refrigerador), número

cercano:

 

 

de modelo, número de serie, y ZIP /código Postal listos.

2

TABLE OF CONTENTS

Warranty (USA)

1-2

English Version

3-26

Spanish Version

27-50

Important Safety Instructions

4-5

Requirements for Ground Connection

5

Refrigerator Installation

6-11

Unpacking your Refrigerator

6

Installation

6

Base Grille Installation

6

Handle Removal

7

Handle Installation

7

Removing and Replacing

 

Refrigerator Doors

7-8

Door Alignment

8-9

Connecting the Water Line

9-11

Refrigerator Features

12

Using your Refrigerator

13-18

Ensuring Proper Air Circulation

13

Prior to Use

13

Control Panel Features

13-14

Refrigerator and Freezer Controls

13-14

Adjusting Control Settings

14-15

Ice maker Operation

15

Food Storage Guide

15

Storing Frozen Food

16

Water and Ice Dispenser

16

Ice Storage Bin

16

Door and Rack Support

17

Snack Pan

17

Crisper and Crisper Cover

17

Humidity Controls

17

Refrigerator Shelves

17-18

Freezer Shelf

18

Filter (Water Filter)

19-20

Care and Cleaning

21-22

General Cleaning Tips

21

Outside

21

Inside Walls

21

Door Liners & Gaskets

21

Plastic Parts (Covers and Panel)

21

Back Cover

21

Lamp Replacement

21

Power Interruptions

21-22

When you go on Vacation

22

When you Move

22

When you should set the Ice maker

 

Power Switch to off

22

Normal Sounds you May Hear

22

Troubleshooting Guide

23-26

3

IMPORTANT SAFETY INSTRUCTIONS

SAFETY MESSAGES

This manual contains several important safety notices. Always read and obey all of the following safety messages.

This is the safety alert symbol. This symbol is a warning to potential dangers that could cause death, injury or damage to you, others or the product. All safety messages will follow after this warning symbol and the word “DANGER”, “CAUTION” or “WARNING”. These words mean:

DANGER

WARNING

CAUTION

You may be killed or suffer fatal damage if you do not follow instructions.

You may be killed or seriously injured if you do not follow instructions.

Indicates a potentially hazardous situation which, if not avoided, may result in minor injury or damage to the product.

All safety messages inform you of potential danger, advise you on how to reduce the risk of injury and tell you what can occur if the instructions are not followed.

WARNING

To reduce the risk of fire, electrical shock or personal injury, the following precaution measures should be followed:

NEVER disconnect the refrigerator by pulling the power cord, always grip the plug firmly and disconnect it directly from the outlet.

Immediately repair or replace all faulty or damaged service cables. Do not use cords that have cracks or abrasion damage on the length of the cord or on the plug.

When moving your refrigerator, take care not to roll over the electrical cord.

DO NOT store or use gasoline or other combustible liquids or vapors in proximity with this or any other electrical appliance.

DO NOT permit children to climb, stand or swing from the doors or shelves of the refrigerator. This can cause serious injury to them and damage to the product.

Keep your fingers away from areas in which they can become caught, such as the doors, hinges and cabinets. Be careful closing the doors when children are near.

Unplug the refrigerator before cleaning or repairing. NOTE: We strongly recommend that any repair services be performed by a qualified professional.

Before replacing a burned-out light bulb, unplug the refrigerator or shut down the circuit breaker to avoid contact with a live wire (the bulb could break while being replaced). NOTE: Setting the control to the OFF position does not disconnect the power from the light bulb circuit.

Do not keep bottles in the freezer compartment, they

could explode after freezing and cause damage.

For your safety, this product should be properly grounded. Have a qualified professional check the electrical circuit and outlet to ensure a proper ground connection.

Read all instructions before utilizing the product. Utilize this product only as explicitly expressed in this guide.

Once the refrigerator is operating, avoid touching cold surfaces of the freezer with damp or wet hands; the skin could become adhered to these surfaces.

In refrigerators with an automatic ice dispenser, avoid contact with moving parts of the ejector mechanism or with the heating mechanism that discharges the cubes. DO NOT place your fingers or hands in the ice dispenser mechanism while the refrigerator is connected.

DO NOT refreeze foods which have already thawed. The Department of Agriculture of the United States, in your Bulletin of Home and Gardens No. 69 establishes that:

“...You can refreeze food that has thawed if they contain ice crystals or are cold and below 40 °F (4 °C)”.

“...Ground beef, perishable food or seafood that is discolored or has an unpleasant odor should not be frozen or consumed. Consumption of melted ice cream should also be avoided. If the odor or color of food is questionable, discard it. The food may be dangerous to consume”.

“Partial thawing or refreezing reduces the quality of the food, especially fruit, vegetables and prepared meals. The quality of red meat is less affected than other foods. Use refrozen products as soon as possible in order to maintain their quality”.

SAVE THESE INSTRUCTIONS

4

CAUTION

This appliance is not intended for use by children, persons with physical or mental disabilities, persons with reduced sensory or mental capacity, or persons with lack of experience or know-how, unless they have supervision or instruction in relation to the use of the appliance by the person responsible for their safety. Children should be supervised to assure that they do not play with the appliance.

DANGER: CHILDREN MAY BECOME TRAPPED

Children becoming trapped or suffocated is not a problem of the past. Discarded and abandoned refrigerators are a hazard, even if they remain there “for just a few days”. If you would like to dispose of your old refrigerator, please follow the instructions below to prevent any accidents.

BEFORE DISPOSING YOUR REFRIGERATOR OR FREEZER WHEN NO LONGER IN USE:

Remove the doors.

Leave the shelves in place so that children cannot easily become stuck in them.

CFC DISPOSAL

Your old refrigerator may have a cooling system that uses CFC’s (chlorofluorocarbons). CFC affects the stratospheric layer of the ozone.

If you decide to throw out your old refrigerator, ensure that CFC contaminants are properly disposed of by a qualified professional. If you intentionally remove the CFC refrigerant, you could be subject to fines or prison in accordance with environmental legislation in effect.

REQUIREMENTS FOR GROUND CONNECTION

IMPORTANT: Attentively read the following.

TO CONNECT ELECTRICITY

WARNING

ELECTRICAL SHOCK HAZARD

FOR YOUR PERSONAL SAFETY, this appliance must be properly grounded. Have a qualified electrician check your wall outlet to ensure that the plug is grounded properly.

3 prong grounding type wall receptacle

3 prong

Ensure

grounding

ground exists

plug

before use

RECOMMENDED GROUNDING METHOD

Your refrigerator must always be plugged to its own outlet which is adequately grounded. The energy current should only be 115 V, 60 Hz, A. C. and fused at 15 or 20 A. This provides the best performance and prevents an overload which could cause a fire from the overheating of the cables. It is recommended that a separate circuit be used for this appliance, as well as a receptacle that cannot be disconnected with a switch.

Do not use an extension cable.

It is your responsibility and obligation to replace two-

prong outlets with that of an adequately grounded threeprong outlet.

Do not, under any circumstance, cut or extract the third prong from the plug.

NOTE: Before installation, cleaning or replacing light bulbs, you must disconnect the appliance from the power source. When finished, plug the appliance back in and adjust the thermostat to the desired position.

USE OF EXTENSION CABLES

We do not recommend the use of extension cables.

However, if you still choose to utilize an extension cable, it is absolutely necessary that it is listed in the UL (in the United States) or CSA (in Canada), that it supports threepronged plugs and that the electrical current support a minimum of 15 A and 120 V.

The use of an extension cable will increase the amount of space needed behind the refrigerator.

WARNING

REPLACING ELECTRICAL CABLE

If the power cord is damaged, it must be replaced by our service center or qualified LG technician to avoid any risk.

5

REFRIGERATOR INSTALLATION

WARNING

EXCESSIVE WEIGHT HAZARD

Use the assistance of two or more persons to move or install the refrigerator. Not following these instructions may cause injury to the back and other parts of the body.

UNPACKING YOUR REFRIGERATOR

Before installing your refrigerator, remove any tape or temporary stickers. Do not remove any stickers that feature warnings, the model serial number or the technical label of the product located on the back of the refrigerator.

To remove adhesive tape residue, rub it well with your fingers and a little liquid detergent. Clean with warm water and let dry.

Do not use sharp instruments, rubbing alcohol, flammable liquids or abrasive cleaning products to remove the adhesive tape or glue. These products can damage the surface of your refrigerator. For more information, see the section on “Important Safety Instructions”.

The shelves come already installed in their factory position. Remove the shelves and replace them according to your spacing needs.

WARNING

WHEN MOVING YOUR REFRIGERATOR

Your refrigerator is extremely heavy. Make sure you protect the floor when moving your refrigerator for cleaning or servicing. Always pull your refrigerator straight out when moving it. Do not shift from side to side or “walk” the refrigerator when attempting to move it as this can cause damage to the floor.

WARNING

EXPLOSION HAZARD

Keep all flammable materials and vapors (such as gasoline) away from the refrigerator. Not following these instructions may cause death, explosion or fire

INSTALLATION

1.Avoid placing the unit near heat sources, direct sunlight or humidity.

2.To minimize noise and vibration, the refrigerator MUST be installed on a solidly constructed floor.

3.Carpeting and soft tile surfaces are not recommended.

4.NEVER install the refrigerator on a platform or a weakly supported structure.

5.Install this appliance in an area where the temperature is between 41 °F (5 °C) and 110 °F (43 °C). If the

temperature around the appliance is too low or high, cooling ability may be adversely affected.

NOTE: For proper air circulation, and best cooling and energy consumption results, maintain a minimum distance of 2 inches (5,08 cm) from adjacent items and surfaces.

2"(5,08 cm)

WARNING

Be careful when you work with the hinge, base grille, stopper, etc. You may be injured.

Do not put hands or metal sticks into air vents, base grille or bottom of the refrigerator. You may be injured or receive an electrical shock.

BASE GRILLE INSTALLATION

To install or replace base grille:

1.Remove the 2 screws from the bottom front part of refrigerator.

2.Place base grille into position and insert and tighten screws.

To remove the base grille:

1. Open the doors (Refrigerator and Freezer).

2.Once doors are open, remove screws from base grille and remove.

3.Reattach screws to the base of refrigerator.

6

REFRIGERATOR INSTALLATION

HANDLE REMOVAL

You may have to remove the door handles to move the refrigerator through a narrow opening. See instructions below.

NOTE: To avoid damaging door surfaces when moving the refrigerator through narrow openings, it is ALWAYS recommended to remove the doors as instructed in the next two pages.

Loosen the set screws with a 3/32” (2,38 mm) Allen wrench and remove the handle.

NOTE: If the handle mounting fasteners need to be tightened or moved, use a 1/4” (6,35 mm) Allen wrench.

Mounting

Fasteners

Set

Screw

Allen

Wrench

HANDLE INSTALLATION

Place the handle on the door by adjusting handle footprints to fit mounting fasteners and tighten the set screws with a 3/32” (2,38 mm) Allen wrench .

NOTE: If the handle mounting fasteners need to be tightened or removed use a 1/4” (6,35 mm) Allen wrench.

WARNING

ELECTRIC SHOCK HAZARD

Disconnect electrical supply to the refrigerator before installing. Failure to do so could result in death or serious injury.

Do not put hands, feet or other objects into the air vents, base grille, or bottom of the refrigerator. You may be injured or receive an electrical shock.

Be careful when you work with the hinge, base grille and stopper. You may be injured. Before removing the doors, remove the base grille.

REMOVING AND REPLACING REFRIGERATOR DOORS

Before removing the doors, remove the base grille. See

“Base Grille Installation” for reference.

To remove the right (refrigerator) door:

1. Open the door. Remove the top hinge cover screw (1). 2.Use a flat blade screwdriver to pry back the hooks (not shown) of the hinge cover (2) from the top of the

refrigerator cabinet. Lift up the cover.

3.Rotate the hinge lever (3) clockwise. Lift the top hinge

(4) free of the hinge lever latch (5).

NOTE: Regardless of hinge lever type, removal process is the same.

4.Lift the door from the lower hinge pin.

5.Place the door, inside facing up, on a non scratching surface.

(1)

(2)

 

(3)

(4 )

 

(5)

 

(3) Rivet

Type 1

(4 ) (5)

Type 2

CAUTION

When lifting the hinge free of the latch, be careful that the door does not fall forward.

Removing the left (freezer) door with water line connection:

Pull up the water feed tube while pressing the area (Figure 1) as shown in the figure below.

NOTE: If a tube end is deformed or abraded, trim the part away. Disconnecting the tube under the door causes about 0,13 gallons (0,5 liters) water to flow out. Put a large container at end of tube to prevent water from draining onto the floor.

1. Open the door. Remove the top hinge cover screw (1). 2.Use a flat blade screwdriver to pry back the hooks (not shown) of the hinge cover (2) from the top of the

refrigerator cabinet (2). Lift up the cover. 3.Disconnect all the wire harnesses (3). 4.Remove the grounding screw (4).

5.Rotate hinge lever (5) counterclockwise. Lift the top hinge (6) free of the hinge lever latch (7).

NOTE: Regardless of hinge lever type, removal process is the same.

7

LG LSC27935SW Owner Manual

REFRIGERATOR INSTALLATION

Figure 1

(2)

(1)

 

 

(4)

(3)

(5)

 

 

(7)

(5)

 

(6)

(6) (7)

 

Rivet

Type 1

 

Type 2

CAUTION

When lifting the hinge free of the latch, be careful that the door does not fall forward.

6.Lift the door from the lower hinge pin being careful to pull the water lines through the lower hinge pin.

7.Place the door, inside facing up, on a non scratching surface.

Reinstalling the right (refrigerator) door:

1.Place the door onto the lower hinge pin.

2.Fit top hinge (4) over hinge lever latch (5) into place. Rotate lever (3) counterclockwise to secure hinge.

NOTE: Regardless of hinge lever type, reinstallation process is the same.

3.Hook tab on switch side of corner under edge of wire opening in cabinet top. Position cover (2) into place. Insert and tighten cover screw (1).

(1)

(2)

(3) (4)

(3) Rivet

 

(5)

 

(4) (5)

Type 1

Type 2

 

Reinstalling the left (freezer) door:

(2)

 

(1)

 

(4)

(3)

(7)

 

(5)

(5)

(6)

(6)

(7)

Rivet

 

Type 1

Type 2

1.Feed the water tubes through the lower hinge pin and place the door onto the lower hinge pin.

2.Fit top hinge (6) over hinge lever latch (7) and into place. Rotate lever (5) clockwise to secure hinge.

NOTE: Regardless of hinge lever type, reinstallation process is the same.

3.Install the grounding screw (4) and connect all the wire harnesses (3).

4.Hook tab on door switch side of cover (2) under edge of wire opening in cabinet top. Position cover into place. Insert and tighten cover screw (1).

5.Reconnect the water tubes by inserting the tubes into the connectors.

Collet

Tube

Insert Line

DOOR ALIGNMENT

Remove the base grille before adjusting the doors. See “Base Grille Installation” for reference. Two methods of door alignment are available based on the amount of adjustment needed and installation requirements.

Type 1

Adjusting tool: Flat blade screwdriver. If the freezer compartment door is lower than the refrigerator compartment door, level them by inserting a flat blade screwdriver into the groove of the left leveling leg and rotating it clockwise.

Height difference

Left

Height

leveling leg

difference

 

If the freezer compartment door is higher than the refrigerator compartment door, level them by inserting a flat blade screwdriver into the groove of the right leveling leg and rotating it clockwise.

Height difference

Right

Height leveling leg difference

8

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