Get Started .................................................................................................................................................... 1
Your Phone at a Glance ........................................................................................................................ 1
Set Up Your Phone ............................................................................................................................... 2
Install the battery ........................................................................................................................... 2
Charge your battery ...................................................................................................................... 3
Activation and Service .......................................................................................................................... 4
Complete the Setup Screens ................................................................................................................ 4
Set Up Voicemail ................................................................................................................................... 5
Change the Screen Orientation .................................................................................................. 19
Status Bar ........................................................................................................................................... 19
Enter Text With the On-screen Keyboard ........................................................................................... 22
Text and Multimedia Message Options ...................................................................................... 66
Apps and Entertainment .............................................................................................................................. 69
TOC iii
Google Play Store ............................................................................................................................... 69
Find and Install an App ............................................................................................................... 69
Create a Google Wallet Account ................................................................................................ 70
Request a Refund for a Paid App ............................................................................................... 70
Open an Installed App ................................................................................................................ 70
Uninstall an App .......................................................................................................................... 71
Get Help with Google Play .......................................................................................................... 71
Google Maps ............................................................................................................................... 71
Music ................................................................................................................................................... 72
Music Player................................................................................................................................ 72
Google Play Music App ............................................................................................................... 72
Web and Data ............................................................................................................................................. 73
Create a New Homepage ........................................................................................................... 82
Add Bookmarks to Your Home Screen ....................................................................................... 82
Camera and Video ...................................................................................................................................... 83
Take Pictures ...................................................................................................................................... 83
Open or Close the Camera ......................................................................................................... 83
Viewfinder Screen in Camera mode ........................................................................................... 83
Take a Picture ............................................................................................................................. 84
Multi-point Auto Focus ................................................................................................................ 84
Super Zooming ........................................................................................................................... 85
Record Videos ..................................................................................................................................... 86
Viewfinder Screen in Video mode ............................................................................................... 86
Record videos ............................................................................................................................. 86
Camera Settings ................................................................................................................................. 87
Video Camera Settings ....................................................................................................................... 88
View Pictures and Videos Using Gallery............................................................................................. 89
Open or Close Gallery ................................................................................................................ 89
View Pictures and Videos ........................................................................................................... 89
Zoom In or Out on a Picture ........................................................................................................ 90
Watch a Video ............................................................................................................................. 90
Video Gallery Options ................................................................................................................. 90
Live Zoom ................................................................................................................................... 91
Work with Pictures .............................................................................................................................. 91
Share Pictures and Videos ................................................................................................................. 92
Send Pictures or Videos by Email .............................................................................................. 92
Send a Picture or Video by Multimedia Message ....................................................................... 93
Send Pictures or Videos Using Bluetooth ................................................................................... 93
Tools and Calendar ..................................................................................................................................... 94
Searching in File Manager ........................................................................................................ 110
Using QSlide ............................................................................................................................. 110
Bluetooth ........................................................................................................................................... 110
Turn Bluetooth On and Off ........................................................................................................ 110
Bluetooth Settings Menu ........................................................................................................... 111
Change the Device Name ......................................................................................................... 112
Pairing Bluetooth Devices ......................................................................................................... 112
Disconnect or Unpair from a Bluetooth Device ......................................................................... 113
Send Items via Bluetooth .......................................................................................................... 113
Disconnect Bluetooth Connection During an Active Call .......................................................... 114
About Phone ............................................................................................................................. 152
Copyright Information ................................................................................................................................ 153
Index .......................................................................................................................................................... 154
TOC viii
Get Started
The following topics give you all the information you need to set up your phone and service the first time.
Your Phone at a Glance
The following illustration outlines your phone‟s primary external features and buttons.
Get Started 1
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Install the battery
Follow the steps below to install the battery.
1. Insert your fingernail into the slot on the left side of the back cover and lift the cover up gently.
2. Insert the battery, contacts end first, and gently press the battery into place.
Get Started 2
3. Replace the battery compartment cover, making sure all the tabs are secure and there are no
gaps around the cover.
Charge your battery
Follow the steps below to charge your battery.
1. Plug the USB connector into the charger/accessory port at the bottom of your phone.
2. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours.
Note: Your phone‟s battery should have enough charge for the phone to turn on and find a signal, run the
setup application, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Get Started 3
3. Press and hold the Power/LockButton to turn the phone on.
If your phone is activated, it will turn on, search for service, and begin the setup process.
If your phone is not yet activated, see Activate Your Phone for more information.
Activation and Service
Follow the instructions below to activate your phone and Sprint Prepaid service.
Register Your Phone on Sprint Prepaid
1. From your computer, visit sprint.com/prepaidactivate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
3. When prompted, enter the serial number (MEID DEC) printed on the label on your phone's
packaging.
4. Follow the instructions to select a plan and payment method.
If you're swapping phones or bringing your number over from a different carrier, follow the
prompts to sign in or provide additional information.
5. Continue to follow the instructions to program your phone. Once you see the “Congrats” page,
your phone and plan are activated.
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/prepaidsupport for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-855-639-4644 from another phone.
Note: If you are having any difficulty with activation, visit sprint.com/prepaidsupport for assistance.
Activate Your Phone
After completing the account setup on sprint.com/prepaidactivate, simply turn your phone on. It is
designed to activate automatically.
● Press and hold the Power button to turn your phone on.
● Your phone is designed to activate automatically. When you turn the phone on for the first time,
you should see a Hands Free Activation screen, which may be followed by a PRL Update screen
and a Firmware Update screen. Follow the onscreen instructions to continue.
If your phone is still not activated, visit sprint.com/prepaidsupport for assistance. If you do not have
access to the Internet, call Sprint Customer Service at 1-855-639-4644 from another phone.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Get Started 4
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and touch I
Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi.
To turn Connections Optimizer off at any time, press > > System settings > More... >
Mobile networks > Connections Optimizer and uncheck the box. See Connections Optimizer for details.
1. Before activation, you can turn on the TalkBack voice navigation feature for the visually impaired.
Double tap the center of the screen to activate this feature. To enable other features, tap
Accessibility settings. To continue the activation process, tap Next.
2. Enter your phone name. This will be used as your phone name in Bluetooth, Wi-Fi Direct, etc.
Then enter a phone number to call if the phone is lost. It will be displayed on the Lock screen.
3. Your initial setup is complete. You can now enjoy your phone and personalize it to your liking.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
1. Press and tap > Voicemail.
2. Tap Personalize now.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.
Get Started 5
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to the
people and information that are important to you. The following topics will introduce the basic functions
and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone‟s basic layout.
Key Functions
● Earpiece lets you hear the caller and automated prompts.
● Back Key lets you return to the previous screen, or close a dialog box, options menu, the
Notifications panel, or onscreen keyboard.
● Speaker lets you hear the different ringtones and sounds. The speaker also lets you hear the
caller‟s voice in speakerphone mode.
● Menu Key allows you to access the options available for the current app, feature, function,
or screen.
●Home Button returns you to the Home screen. Press and hold to open the recently-used
applications window.
●Power/Lock Button lets you turn the phone on or off or turn the screen on or off, or switch your
phone to silent mode, vibration mode, or airplane mode.
Phone Basics 6
●Front-Facing Camera Lens takes pictures and records videos while facing the screen, and
allows you to video conference.
●Proximity Sensor detects how close an object is to the surface of the screen. This is typically
used to detect when your face is pressed up against the screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks the keypad to prevent
accidental keypresses.
● Charger/Accessory Port allows you to connect the phone charger or the USB cable (included).
● NFC Antenna allows you to use features such as NFC and Android Beam to send and receive
data wirelessly.
●Volume Buttons allows you to adjust the ringtone or media volume or adjust the voice volume
during a call.
●Flash helps illuminate subjects in low-light environments when the camera is focusing and
capturing a picture or video.
● Back-Facing Camera Lens lets you take pictures and videos.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
●IR (infrared) LED allows you to use the QuickRemote app to control your TV and cable box.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/LockButton.
Turn Your Phone Off
1. Press and hold the Power/LockButton to open the phone options menu.
2. Touch Power off, then OK to turn the phone off.
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Phone Basics 7
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock Button
again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone‟s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Button.
2. Swipe your finger across the screen to unlock it.
If you have set up a screen lock, you will be prompted to enter it. See Lock screen.
Turning the screen on using the KnockON feature
The KnockON feature allows you to double-tap the screen to easily turn the screen on or off.
● Quickly double-tap the center of the screen to turn the screen on.
● Quickly double-tap the Status Bar, an empty area on the Home screen, or the Lock screen to turn
the screen off.
Note: The KnockON feature can be turned on and off in the Gestures menu. From the Home screen,
press > > System settings > Gestures > remove the checkmark from the Screen on/off
checkbox.
Unlocking your screen using the Knock Code feature
The Knock Code feature allows you to create your own unlock code using a combination of knocks (or
taps) on the screen.
■ While the screen is off, tap the same sequence you established anywhere on the screen. The
Home screen will be accessed directly.
Note: The Knock Code feature can be turned on and off in the Lock screen settings. From the Home
screen, press > > Lock screen settings > Select screen lock > Knock Code. Then follow
the instructions to create your unlock sequence, as well as a Backup PIN in case you forget your unlock
sequence. Please note that KnockON is disabled when Knock Code is in use.
Touchscreen Navigation
Your device is a touch-sensitive phone which allows you to select an on-screen option with a single touch
and to easily scroll through long lists. Simply slide up and down through the display with your fingertip.
Phone Basics 8
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Phone Basics 9
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Phone Basics 10
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change.
Press > > System settings > Display > Auto-rotate screen.
Tip: You can also access the screen rotation setting from the Notifications screen. Pull down the
Notifications bar and touch Rotation to select or deselect the option.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Phone Basics 11
Lock and Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your phone.
Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 9-1-1.
■ Press the Power/LockButton.
Unlock Your Phone
1. Press the Power/LockButton to wake up the phone.
2. Swipe the screen to any direction to unlock it.
Phone Basics 12
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For more security
to guard against unauthorized use, you can set an unlock requirement (such as a pattern, PIN, or
password) that will need to be entered to unlock it.
Guest Mode
Use Guest mode when you let someone else use your phone. They will only be able to use the
applications that you„ve selected. Once you set it up, you can easily put your phone in Guest mode by
drawing the guest pattern on the Lock screen that you set, which is different from your normal unlock
pattern.
Note: Guests can also use applications that your selected applications link to.
Setting Up Guest Mode
This section teaches you how to set up Guest Mode if another person uses your phone.
1. Press > > System settings > Guest mode.
2. Tap Set pattern, then set the pattern you want to use to put your device in Guest mode.
3. Tap Set apps to view which apps can be accessed in Guest mode. Tap the Add icon in the
upper right corner of the screen to change the Guest apps list.
Checkmark the apps that can be accessed.
Remove checkmarks from the apps that you don't want to be accessed.
Tap OK after selecting all of the apps you want to make available for guests.
4. Tap at the top right corner to activate Guest Mode.
If your Lock screen is not set to Pattern, tap OK, then tap Pattern and enter your normal lock
screen pattern as necessary.
Phone Basics 13
Note: If your unlock sequence is set to a PIN or password, you will need to enter it to be able set the
unlock pattern.
Using Guest Mode
After you„ve set up and enabled Guest mode, lock the screen so that you can enter your Guest mode
pattern. The Guest mode Home screen is displayed with only the apps you„ve selected for guest access.
To exit Guest mode, enter your normal unlock pattern on the Lock screen.
Note: Guest mode is automatically disabled if your lock sequence is changed from Pattern. Otherwise,
manually disable it if you no longer want to allow guest access.
Your Home Screen
The home screen is the starting point for your phone‟s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Overview
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Note: The small rectangles above the primary shortcuts let you know your current screen position.
Tip: Press to return to the main home screen from any other screen.
Customize Your Home Screen
You can customize your Home screen when you do the following.
● Create Shortcuts
● Add Widgets
● Create Contact shortcuts
Phone Basics 14
● Change the Background (Wallpaper)
● Customize Application Icons
Create Shortcuts
Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact, activate a
feature, action, or launch an application.
To add a shortcut from the Applications screen:
1. Press to access the Home screen.
2. Select a location (canvas) for your new shortcut by scrolling across your available canvases until
you reach the desired one.
3. Tap to reveal all your current applications. By default, the applications are listed in a grid
view.
4. Scroll left or right through the list and locate your desired application.
5. Touch and hold the on-screen icon. This creates an immediate shortcut of the selected icon and
closes the Applications screen. The new shortcut then appears to hover over the Home screen.
Note: The same shortcut can be added to any of the available canvases (Home or Extended). The
application you add to the canvas will still appear within the Applications screen.
6. While holding the on-screen icon, position it on the current canvas. Once complete, release the
screen to lock the shortcut into its new position.
To add a shortcut via the Home screen:
1. Press to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap either Apps, or Widgets.
4. Touch and hold a selection from the list and drag it to your Home screen.
To delete a shortcut:
1. Press to access the Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current screen.
3. Drag the icon over Remove and release it.
Add and Remove Widgets on the Home Screen
Widgets are self-contained applications that can be accessed through your Applications screen or on the
Home or Extended screens. Unlike a shortcut, this Widget appears as an on-screen application.
Phone Basics 15
To add a Widget:
1. Press to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap the Widgets tab.
4. Touch and hold an available Widget and drag it to your current screen.
To remove a Widget:
1. Go to the Home screen canvas on which the widget is located.
2. Touch and hold the widget. This unlocks it from its location on the current screen.
3. Drag the widget over Remove and release it.
This action does not delete the Widget. It just removes it from the current canvas.
To place a Widget onto a different screen:
1. Touch and hold the widget you want to move.
2. Drag the widget to the edge of the screen (the left side if moving to a screen located on the left,
right side if moving to a screen located on the right).
3. After about one second, the current screen will change. Repeat until you get to the desired
screen.
Change the Phone's Wallpaper
You can select and assign your phone's background wallpaper.
1. From the Home screen, tap > Home screen settings > Wallpaper.
– or –
Touch and hold an empty spot on the Home screen, then tap the Wallpapers tab.
2. Tap Gallery, ID wallpapers, Live Wallpapers, Multi-photo, Photos, or Wallpapers gallery.
Gallery to use a picture saved on your phone as a wallpaper. You can crop the picture
before setting it as a wallpaper.
ID wallpapers to open the available wallpapers that were included in your Sprint ID pack.
Live Wallpapers to open a list of animated wallpapers installed on your phone. Live
wallpapers can be animated or even interactive. More Live wallpapers are available in the
Play Store.
Phone Basics 16
Multi-photo to combine and use pictures saved on your phone as a wallpaper. You can
crop the picture before setting it as a wallpaper.
Photos to view the available wallpapers in the wallpaper gallery.
Wallpapers gallery to view the available wallpapers in the wallpaper gallery.
3. Depending on the type of wallpaper, tap Crop, Set wallpaper or Apply.
Customize Applications Icons on the Home Screen
You can customize each application icon on the Home screen.
1. Touch and hold an application icon until it„s unlocked from its current position. Then drop it on the
screen. The editing icon will appear in the upper right corner of the application.
2. Tap the application icon again and select a preloaded icon sign from the Themeicon tab.
– or –
Tap the Photo icon tab to create a new icon using images from the Gallery.
Phone Basics 17
Tip: Tap 1x1 or 2x2 to change the icon size.
Access Recently-Used Applications
Your phone keeps a running list of your most recently used applications.
1. Press and hold to open the recently-used applications window.
2. Tap an icon to open the related application.
Tip: Swipe an application preview to the left or right to remove it from the recently-used applications list.
Home Screen Clean View
You can see the wallpaper without items on the Home screen by pinching out. Pinch in or tap to
see applications and widgets again.
Quick Access
To view the quick access items, touch anywhere in the front key area and drag up. The following options
are available: Voice Mate, Google Now, and QuickMemo.
Phone Basics 18
Icon
Status
Signal Strength – Shows your current signal strength (the more bars there are,
the stronger the signal is).
No Service – Your phone cannot find a usable signal.
Change the Screen Orientation
This phone is capable of changing the orientation of screen content when the orientation of the phone
itself has changed. The phone„s built-in accelerometer senses movement and changes its
angle/orientation. Note that some of the screens, applications and widgets do not support orientation
changes.
The automatic screen orientation feature can be manually enabled to change the orientation for all
enabled screens when rotation is detected.
Note: An example of a screen that automatically re-orients by moving the phone is the Messaging screen.
This only requires you turn the phone to a horizontal position.
1. Press > > System settings > Display.
2. Tap Auto-rotate screen to enable (a blue checkmark displays) or disable the screen autorotation.
Status Bar
The Status Bar appears at the top of the screen. It displays icons indicating that you‟ve received
notifications (on the left) and icons indicating the phone‟s status (on the right), along with the current time.
If you have more notifications than can fit in the Status Bar, the icon prompts you to open the Status
Bar to view them all.
The following list identifies the symbols you‟ll see on your phone's display screen:
Status Icons
Phone Basics 19
Icon
Status
4G Connected – Indicates that 4G data service is available.
4G In Use – Indicates that 4G data service is in use.
3G/1x Connected – Indicates that 3G/1x data service is available.
3G/1x In Use – Indicates that 3G/1x data service is in use.
Wi-Fi Connected – Indicates that Wi-Fi is in use.
Bluetooth On – Indicates that Bluetooth is on.
GPS On – Indicates that GPS is on.
GPS Communicating – Indicates that the phone is receiving location data from
GPS.
Airplane Mode – Indicates that the phone is in Airplane Mode.
No SIM card – No SIM card is inserted.
Speakerphone On – Indicates that Speakerphone is on.
Vibrate Mode – Indicates that the ringer volume is set to vibrate and any sounds
are silenced.
Ringer Silenced – Indicates that all sounds are turned off.
Very Low Battery – Indicates that battery is very low.
Low Battery – Indicates that battery is low.
Battery Drained (40%) – Indicates that battery is partially drained.
Battery Full – Shows your current battery charge level. (Icon shown is fully
charged.)
Battery Charging – Indicates that battery is charging.
Alarm Clock – Indicates that an alarm is set.
NFC Activated – Indicates that NFC is activated.
Icon
Notification
New GmailTM Message – Indicates a new Gmail message.
Notification Icons
Phone Basics 20
Icon
Notification
New Email – Indicates a new Email message.
New Text or Multimedia Message – Indicates you have received a new text or
multimedia message.
High Priority Text or Multimedia Message - Indicates you have received a
high priority text or multimedia message.
New Voicemail – Indicates you have received a new voicemail message.
Upcoming Event – Alerts you to an upcoming event.
New Hangouts Message – Indicates a new Hangouts message.
Data Is Syncing – Application sync is active and synchronization is in progress
for Gmail, Calendar, and Contacts.
Problem With Sign-In Or Sync – There has been an issue with your connection
to the Google server, or you were not properly signed into your account. In order
to use Google application or sync features, you must set up and sign into an
active Google Account.
Full Internal Storage – Indicates that internal storage is full.
USB Connected – The phone has detected an active USB connection.
More Notifications Not Displayed – Indicates that there are more notifications
which are not displayed in the Status Bar.
Call In Progress – Indicates that a call is in progress.
Call In Progress Using Bluetooth Headset – Indicates that a call is in progress
using the Bluetooth headset.
Missed Call – Indicates that you have missed calls.
Uploading Data – Indicates that your phone is uploading data.
Downloading Data – Indicates that your phone is downloading data.
Download Finished – Indicates that a download is complete.
Connected To VPN – Indicates that the phone is connected to a Virtual Private
Network.
Disconnected From VPN – Indicates that the phone is disconnected from the
Virtual Private Network.
Song Is Playing – Indicates that a song is playing.
Carrier data – Data use threshold approaching or exceeded.
TTY – Indicates that your phone is operating in TTY mode.
Phone Basics 21
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