9 Installation Overview
9 Unpacking the Refrigerator
10 Choosing the Proper Location
10 Installing the Rear Spacers
11 Dimensions and Clearances
12 Reversing Doors
12 Leveling
12 Turning on the Power
13 OPERATION
13 Before Use
14 Control Panel
16 Water Dispenser
16 Water Dispenser Tank
16 Fresh Converter
17 Fresh Vegetable Drawer
17 Folding Shelf
18 Storing Food
25 TROUBLESHOOTING
25 FAQs: Frequently Asked Questions
26 Before Calling for Service
32 LIMITED WARRANTY
32 FOR USA
35 FOR CANADA
20 SMART FUNCTIONS
20 LG ThinQ Application
20 Smart Diagnosis™ Feature
21 MAINTENANCE
21 Cleaning
SAFETY INSTRUCTIONS
ENGLISH
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always
read and follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or
CAUTION. These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
3
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of
injury, and tell you what may happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons
when using this product, follow basic precautions, including the following:
INSTALLATION
• To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including
the use of long-sleeved gloves and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Only connect this product to a dedicated grounded electrical outlet rated for use with this product
(115 V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a
standard 3-prong wall outlet.
• Do not use an outlet that can be turned off with a switch. Do not use an extension cord.
• The appliance must be positioned for easy access to a power source.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
• Contact an authorized service center when installing or relocating the refrigerator.
SAFETY INSTRUCTIONS
4
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may
deteriorate.
• Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as
stoves or heaters.
• Do not bend or pinch the power cord excessively or place heavy objects on it.
OPERATION
• This product is not to be used for special purposes such as the storage of medicine or test materials or
for use on ships, etc.
• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.
• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.
• Children should be supervised to ensure that they do not play with the refrigerator.
• Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily
small. Be careful closing doors when children are nearby.
• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite.
• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.
• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.
• Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or
connector end. Immediately have all power cords that have become frayed or otherwise damaged
repaired or replaced by qualified service personnel.
• Do not operate the refrigerator or touch the power cord with wet hands.
• Do not modify or extend the power cord.
• Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet.
• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock.
• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power cord of the
refrigerator.
• Disconnect the power cord immediately and contact an authorized service center if there is a strange
noise, odor, or smoke coming from the appliance.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by
the manufacturer.
• Do not put animals inside the appliance.
• Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable
objects (such as candles and lamps) on the appliance.
• If connected to a circuit protected by fuses, use time delay fuse.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
SAFETY INSTRUCTIONS
ENGLISH
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are
of the type recommended by the manufacturer.
• The refrigerant and insulation blowing gas used in the appliance require special disposal procedures.
When disposing, please consult with service agent or a similarly qualified person.
5
MAINTENANCE
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not light a candle to remove odors in the refrigerator.
• In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is
adequately ventilated and contact an authorized service center.
• Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
• This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
• Unplug the power plug before cleaning or repairing the refrigerator.
• The refrigerator compartment lights are interior LED lighting, and service should be performed by a
qualified technician.
• Unplug the power plug immediately in the event of a blackout or thunderstorm.
• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.
• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,
break the container and cause injury.
• Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.
• Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the refrigerator
or store them inside the refrigerator. Do not place the refrigerator in the vicinity of flammable gas.
DISPOSAL
• Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave
the shelves in place so that children may not easily climb inside.
• If disposing of a refrigerator, make sure the refrigerant is removed for proper disposal by a qualified
servicer. If you release the refrigerant, you may be fined or imprisoned in accordance with the relevant
environmental law.
GROUNDING INSTRUCTIONS
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• Have a certified electrician check the wall outlet and wiring for proper grounding.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out
from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock.
SAFETY INSTRUCTIONS
6
CAUTION
To reduce the risk of minor or moderate injury to persons, malfunction, or damage to
the product or property when using this product, follow basic precautions, including
the following:
INSTALLATION
• Do not install the refrigerator where there may be a danger of the unit falling.
• The refrigerator must be properly installed in accordance with the Installation Instructions.
OPERATION
• Do not use aerosols near the refrigerator.
• This appliance is intended to be used only in domestic and similar applications.
• Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken.
• Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.
• Do not overfill the appliance with food. Doing so may cause personal injury or property damage.
MAINTENANCE
• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
• Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas.
Do not use a wet or damp cloth when cleaning the plug.
• Do not spray water directly on the inside or outside of the refrigerator.
• Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed
to sudden temperature changes.
This appliance contains a small amount of isobutane refrigerant (R600a), which is
combustible. When transporting and installing the appliance, care should be taken to ensure
that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes
could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential
sources of ignition and air the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit
occurs, the size of the room in which the appliance may be sited depends on the amount of
refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of
R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance
is shown on the identification plate inside the appliance. Never start up an appliance showing
any signs of damage. If in doubt, consult your dealer.
SAVE THESE INSTRUCTIONS
ENGLISH
PRODUCT OVERVIEW
7
PRODUCT OVERVIEW
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
NOTE
• The appearance or components of the appliance may differ from model to model.
Interior
a
Control Panel
Sets the refrigerator and freezer temperatures.
b
Smart Diagnosis Speaker
This function is used to assist the LG Electronics Customer Information Center agents if you call for
service.
c
LED Interior Lighting
Lights up the inside of the refrigerator.
d
Adjustable Refrigerator Shelf
The refrigerator shelves are adjustable to meet individual storage needs.
• The shelf height can be adjusted by inserting the shelf in another groove.
• Store foods with higher moisture content at the front of the shelf.
• The number of shelves will differ from model to model.
e
Folding Shelf†
Store taller items, such as gallon containers or bottles, by pushing the front half of the shelf
underneath the back half of the shelf.
PRODUCT OVERVIEW
8
f
Bottle Rack†
Stores tall bottles or containers.
CAUTION
• Do not store short bottles or containers on the bottle rack. The items may fall and cause an injury or
appliance damage.
g
Fresh Vegetable Drawer†
Helps vegetables and fruit to stay crisp and controls humidity.
h
Fresh Converter†
Stores food items at a different temperature than the regular refrigerator area. Slide the lever to set
the temperature for storing vegetables, meat, or fish.
• The drawer can be removed for additional storage space.
i
Movable Egg Tray†
Conveniently stores eggs or other small items.
• Do not use the egg tray in the freezer. To keep eggs fresh longer, do not store them on the top
shelf of the refrigerator or in the vegetable drawer.
j
Refrigerator Door Bin†
Stores chilled food, drinks, or condiments.
k
Water Dispenser Tank†
Supplies water to the dispenser. On non-plumbed models, this is filled manually. Fill with potable
water only.
l
Freezer Drawer
Use for long-term storage of frozen items.
m
Ice Tray
For producing and storing ice.
For additional storage space, remove the ice tray or ice bin.
† This feature is only available on some models.
PRODUCT SPECIFICATIONS
The appearance and specifications listed in this manual may vary due to constant product improvements.
Electrical requirements: 115 V, 60 Hz
ModelLBNC12231*/LBNC12241*/ LBNC12251*LRDNC1004*
DescriptionBottom Freezer RefrigeratorBottom Freezer Refrigerator
Net weight154 lb (70 kg)139 lb (63 kg)
ENGLISH
INSTALLATION
9
INSTALLATION
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it to
another location.
Unpacking the Refrigerator
Choosing the Proper
Location
Unpacking the Refrigerator
WARNING
• Use two or more people to move and install
the refrigerator. Failure to do so can result in
back injury or other injury.
• The refrigerator is heavy. Protect the floor
when moving the refrigerator for cleaning or
service. Always pull the refrigerator straight
out when moving it. Do not wiggle or walk the
refrigerator when trying to move it, as floor
damage could occur.
• Keep flammable materials and vapors, such
as gasoline, away from the refrigerator.
Failure to do so can result in fire, explosion,
or death.
Leveling and Door
Alignment
• To remove any remaining tape or glue, rub
the area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing
a small amount of liquid dish soap over the
adhesive with your fingers. Wipe with warm
water and dry.
• Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your refrigerator.
• Reinstall or adjust shelves as needed.
Refrigerator shelves are installed in the shipping
position. Reinstall shelves according to your
individual storage needs.
NOTE
• Remove tape and any temporary labels from
your refrigerator before using. Do not remove
any warning labels, the model and serial number
label, or the Tech Sheet that is located under the
front of the refrigerator.
INSTALLATION
10
Choosing the Proper Location
Electricity
Use an individual, grounded outlet:115 Volts, 60 Hz,
AC, 15 Amps minimum.
WARNING
• Do not overload house wiring and cause a
fire hazard by plugging in multiple appliances
in the same outlet with the refrigerator.
• To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.
Flooring
To avoid noise and vibration, the unit must be
installed and leveled on a solidly constructed floor.
If required, adjust the leveling legs to compensate
for the unevenness of the floor.
NOTE
• Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is not
recommended.
Installing the Rear Spacers
This feature is only available on some models.
• There are 2 rear spacers included with the
accessory kit inside the appliance. Install the
spacers on the upper corners at the back of the
appliance.
NOTE
• The spacers help improve the energy efficiency of
the appliance by providing clearance between the
back of the appliance and the wall. This allows for
improved air circulation.
Ambient Temperature
Install this appliance in an area where the
temperature is between 55 °F (13 °C) and 110 °F
(43 °C).
If the temperature around the appliance is too low
or high, cooling ability may be adversely affected.
ENGLISH
INSTALLATION
11
Dimensions and Clearances
• Check the dimensions of the appliance and the installation path to ensure there is sufficient room to
move the refrigerator through doors or narrow openings.
• The installation location chosen for the refrigerator should allow space behind the unit for connections
and airflow and space in front to open the doors.
• Too small of a distance from adjacent items may result in lowered freezing capability and increased
electricity consumption charges. Allow at least 24 1/5” inches (615 mm) in front of the refrigerator to
open the doors, and at least 2 inches (50 mm) between the back of the refrigerator and the wall.
B
A
C
-List
ADepth
E
F
D
G
LBNC12231*/
LBNC12241*/
LRDNC1004*
LBNC12251*
26 5/8”
(677mm)
26 5/8”
(677mm)
BWidth
CHeight to Top of Case
DHeight to Top of Hinge
EBack Clearance
FDepth without Door
GDepth (Total with Door Open 90°)
KFront Clearance
23 1/2’’
(595mm)
73 1/4’’
(1860mm)
73 1/4’’
(1862mm)
2’’
(50 mm)
24”
(610mm)
48 3/16”
(1225mm)
29 1/8’’
(740mm)
23 1/2’’
(595mm)
67 3/4’’
(1720mm)
67 3/4’’
(1722mm)
2’’
(50 mm)
24”
(610mm)
48 3/16”
(1225mm)
29 1/8’’
(740mm)
INSTALLATION
12
Reversing Doors
This feature is only available on some models.
Your appliance is designed with reversible doors,
so that they may open from either the left or right
hand side to suit your kitchen design.
NOTE
• Door reversal must be done by an authorized
installer or service person. If it is not, the doors
will not be covered by the warranty.
Leveling
The refrigerator has two front leveling legs. Adjust
the legs to alter the tilt from front-to back or side-to
side. If the refrigerator seems unsteady, or the
doors do not close easily, adjust the refrigerator’s
tilt using the instructions below:
Turn the leveling leg to the left to raise that
1
side of the refrigerator or to the right to lower
it. It may take several turns of the leveling leg
to adjust the tilt of the refrigerator.
Open both doors and check to make sure that
2
they close easily. If the doors do not close
easily, tilt the refrigerator slightly more to the
rear by turning both leveling legs to the left. It
may take several more turns, and be sure to
turn both leveling legs the same amount.
Turning on the Power
• After installing, plug the refrigerator’s power cord
into a 3-prong grounded outlet and push the
refrigerator into the final position.
CAUTION
• Connect to a rated power outlet.
• Have a certified electrician check the wall
outlet and wiring for proper grounding.
• Do not damage or cut off the ground terminal
of the power plug.
Position the Refrigerator
• Arrange the refrigerator so that it does not
vibrate against adjoining surfaces or against the
wall. Be sure to maintain at least a 2” clearance
behind the refrigerator for proper ventilation.
ENGLISH
OPERATION
Before Use
OPERATION
Clean the refrigerator.
Clean the refrigerator thoroughly and wipe off all dust that accumulated during
shipping.
13
CAUTION
• Do not scratch the refrigerator with a sharp object or use a detergent
that contains alcohol, a flammable liquid or an abrasive when removing
any tape or adhesive from the refrigerator. Remove adhesive residue by
wiping it off with your thumb or dish detergent.
• Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator.
Open refrigerator doors to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any
adhesive tape from inside the refrigerator and open the refrigerator doors for
ventilation.
Wait for the refrigerator to cool.
Allow the refrigerator to run for at least two to three hours before putting food
in it. Check the flow of cold air in the freezer compartment to ensure proper
cooling.
CAUTION
• Putting food in the refrigerator before it has cooled could cause the food
to spoil, or a bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature decreases.
OPERATION
14
Control Panel
Depending on the model, some of the following functions may not be available.
The control panel may differ from model to model.
Control Panel Features
Type A
Type B
a
Freezer Temperature
Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F).
The default freezer temperature is 0°F (-18 °C). Press the Freezer button repeatedly to select a new
set temperature from -9 °F to 5 °F (-23 °C to -15 °C).
b
Express Freeze
This function increases both ice making and freezing capabilities.
• To activate, press and hold the Express Freeze button until the LED lights up on the control panel.
• The function operates for about 24 hours, then turns off automatically.
• Stop the function manually by pressing and holding the button again.
c
Refrigerator Temperature
Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F).
The default refrigerator temperature is 37 °F (3°C). Press the Refrigerator button repeatedly to
select a new set temperature from 34 °F to 45 °F (1 °C to 7 °C).
NOTE
• The displayed temperature is the target temperature, and not the actual temperature of the
refrigerator. The actual temperature depends on the food inside the refrigerator.
ENGLISH
OPERATION
d
Express Cool
Use this function to quickly cool a large amount of fresh food.
• To activate, press and hold the Express Cool button until the LED lights up on the control panel.
• The function operates for about 24 hours, then turns off automatically.
• Stop the function manually by pressing and holding the button again.
e
Vacation
Set the refrigerator to this power saving mode to reduce energy consumption when you are away
from home for a few days.
• Press the Vacation button to turn the function off or on. The LED stays lit when the function is on.
• When this function is on, the other buttons on the control panel are locked. When you return home,
remember to turn this function off to unlock the other buttons and return the refrigerator to its
previous temperature settings.
SABBATH (On Some Models)
Sabbath mode is used on the Jewish Sabbath and holidays.
• To turn Sabbath mode on, touch the display to activate it, then press and hold the Express Cool
and Vacation buttons for 3 seconds until both LEDs turn on.
• Sabbath mode automatically turns off after 96 hours.
• To turn Sabbath mode off manually, press and hold the Express Cool and Vacation buttons for 3
seconds.
• Once turned on, Sabbath mode is maintained even after a power outage.
• Selecting Sabbath mode automatically turns off the alarm functions.
15
OPERATION
16
Water Dispenser
This feature is only available on some models.
CAUTION
• Press the dispenser paddle a with a glass or
other container to dispense cold water.
CAUTION
• Keep children away from the dispenser to
prevent them from playing with or damaging
the controls.
Water Dispenser Tank
This feature is only available on some models.
Open the small cover on the top of the water
1
tank.
• Children should not be allowed near the
dispenser tank. If the child drops the water
dispenser tank while it is completely filled
with water, injury may occur. Do not fill the
water tank with hot water or with liquids other
than water.
• Do not apply excessive force or impact when
removing or assembling the water dispenser
tank. Doing so can cause appliance damage
or injury.
NOTE
• After installation or after storing the refrigerator,
wash the water dispenser tank before using it.
• The water dispenser tank must be assembled
correctly to avoid water leaking from the tank
into the appliance.
• If the dispenser does not dispense water, check
the dispenser tank and refill it if needed.
• It is normal to hear a sound from the tank when
water is supplied to the dispenser.
Fresh Converter
Fill the water tank with potable water and close
2
the cover.
• The water tank can hold up to 0.61 gallons
(2.3 liters).
This feature is only available on some models.
Control the temperature in the Fresh Converter
drawer by sliding the lever a at the front of the
compartment. Choose between Vegetables (cold),
Fish (colder) and Meat (coldest).
To avoid damaging vegetables, do not store them
at the Fish or Meat settings.
b
For storing vegetables.
c
For storing fish.
d
For storing meat.
ENGLISH
Fresh Vegetable Drawer
This feature is only available on some models.
This drawer helps to keep fruit and vegetables
fresh. You can control the amount of humidity by
sliding the lever at the front of the drawer.
b
For storing vegetables.
c
For storing fruit.
OPERATION
To remove the rear half shelf, slide the front
2
sliding shelf in under the rear half shelf. Then
lift the rear half shelf to remove it.
NOTE
• Make sure the 2 halves of the shelf are securely
reassembled before placing items on the shelf.
17
Folding Shelf
This feature is only available on some models.
Fold the shelf to make room for taller items in
front, such as gallon containers or wine bottles.
To fold the shelf, lift the front of the sliding
1
shelf slightly and slide it inward under the rear
half of the shelf. Pull the sliding shelf forward
to return it to the original position.
OPERATION
18
Storing Food
CAUTION
• Do not overfill or pack items too tightly into
door bins. Doing so may cause damage
to the bin or personal injury if items are
removed with excessive force.
• Do not store glass containers in the freezer.
Contents may expand when frozen, break
the container and cause injury.
NOTE
• If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on.
Refrigerated foods that are able to be frozen will
stay preserved longer if stored in the freezer.
• If you are leaving the refrigerator turned off for
an extended period, remove all food and unplug
the power cord. Clean the interior, and leave the
doors open to prevent fungi from growing in the
refrigerator.
• Do not store food with high moisture content
towards the top of the refrigerator. The moisture
could come in direct contact with the cold air
and freeze.
• Wash food before storing it in the refrigerator.
Vegetables should be washed, and food
packaging should be wiped down to prevent
adjacent foods from being contaminated.
• If the refrigerator is kept in a hot and humid
place, frequent opening of the door or storing a
lot of vegetables in the refrigerator may cause
condensation to form. Wipe off the condensation
with a clean cloth or a paper towel.
• If the refrigerator doors are opened or closed too
often, warm air may penetrate the refrigerator
and raise its temperature. This can increase the
running costs of the unit.
Food Storage Tips
Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste transfer
throughout the refrigerator. For dated products,
check date code to ensure freshness.
FoodHow to Store
Keep opened butter in covered
Butter or
Margarine
Cheese
Milk
Eggs
Fruit
Leafy
Vegetables
Vegetables
with skins
(carrots,
peppers)
dish or closed compartment. When
storing an extra supply, wrap in
freezer packaging and freeze.
Store in original wrapping until
used. Once opened, rewrap tightly
in plastic wrap or aluminum foil.
Wipe milk cartons. For coldest
milk, place containers on an
interior shelf.
Store in original carton on interior
shelf, not on door shelf.
Do not wash or hull fruit until it
is ready to be used. Sort and
keep fruit in original container in
a crisper, or store in completely
closed paper bag on refrigerator
shelf.
Remove store wrapping, trim or
tear off bruised and discolored
areas, wash in cold water, and
drain. Place in plastic bag or
plastic container and store in
crisper.
Place in plastic bags or plastic
container and store in crisper.
Fish
Leftovers
Freeze fresh fish and shellfish
if they are not being eaten the
same day purchased. Eating fresh
fish and shellfish the same day
purchased is recommended.
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
ENGLISH
OPERATION
19
Storing Frozen Food
Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity
of food. Do not put more unfrozen food into the
freezer than will freeze within 24 hours (no more
than 2 to 3 pounds of food per cubic foot of freezer
space). Leave enough space in the freezer for air
to circulate around packages. Be careful to leave
enough room at the front so the door can close
tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package
are normal. This simply means that moisture in the
food and air inside the package have condensed,
creating ice crystals.
NOTE
• Allow hot foods to cool at room temperature
for 30 minutes, and then package and freeze.
Cooling hot foods before freezing saves energy.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
Packaging
Successful freezing depends on correct
packaging. When you close and seal the package,
it must not allow air or moisture in or out. If it
does, you could have food odor and taste transfer
throughout the refrigerator and could also dry out
frozen food.
Packaging recommendations
• Rigid plastic containers with tight-fitting lids
Follow package or container instructions for proper
freezing methods.
SMART FUNCTIONS
20
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with the
or logo.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Feature
Smart Diagnosis™
− This function provides useful information
for diagnosing and solving issues with the
appliance based on the pattern of use.
NOTE
• This information is current at the time of
publication. The application is subject to change
for product improvement purposes without
notice to users.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided in
the LG ThinQ application.
Open the refrigerator door.
1
Press the Vacation button.
2
• If the door has been open for longer than 60
seconds, close the door and repeat steps 2
and 3.
Hold the mouthpiece of your phone in front
3
of the speaker that is located at the left of the
control panel.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install
the application.
Smart Diagnosis™ Feature
This feature is only available on models with the
or logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Press and hold the Freezer button for three
4
seconds while continuing to hold your phone
to the speaker.
After you hear three beeps, release the
5
Freezer button.
Keep the phone in place until the tone
6
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
ENGLISH
MAINTENANCE
21
MAINTENANCE
Cleaning
WARNING
• Use non-flammable cleaner. Failure to do so
can result in fire, explosion, or death.
CAUTION
• Do not use an abrasive cloth or sponge
when cleaning the interior and exterior of the
refrigerator.
• Do not place your hand on the bottom
surface of the refrigerator when opening and
closing the doors.
General Cleaning Tips
• Both the refrigerator and freezer sections defrost
automatically; however, clean both sections
once a month to prevent odors.
• Wipe up spills immediately.
• Unplug the refrigerator or disconnect power
before cleaning.
• Remove all removable parts, such as shelves.
• Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive or
harsh cleaners.
• Hand wash, rinse and dry all surfaces
thoroughly.
• When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not
use cleaning agents containing flammable
substances.
− This may cause discoloration or damage to
the appliance.
Exterior
For products with black stainless steel exterior,
spray glass cleaner on a clean, microfiber cloth
and rub in direction of grain. Do not spray glass
cleaner directly at the display panel. Do not use
harsh or abrasive cleaners.
Inside Walls
• Allow freezer to warm up so the cloth will not
stick.
To help remove odors, wash the inside of the
refrigerator with a mixture of baking soda and
warm water. Mix 2 tablespoons of baking soda to 1
quart of water (26 g soda to 1 liter water.) Be sure
the baking soda is completely dissolved so it does
not scratch the surfaces of the refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches,
or cleaners containing petroleum on plastic
refrigerator parts.
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use glass
cleaners, abrasive cleaners, or flammable fluids.
These can scratch or damage the material.
Hold both edges of the bin and remove it by lifting
it upward.
Assembling the Door Bins
Hold both edges of the door bin, gently push
1
one edge to assemble, and then in the same
manner assemble the other edge.
Refrigerator Shelves
Removing the Shelves
Lift the rear edge of the shelf and then pull it out.
Assembling the Shelves
Assemble the shelf in the reverse order of the
removal process.
Vegetable Drawer
Removing the Vegetable Drawer
After assembling, tap the door bin gently to fix
2
it horizontally.
Remove the contents of the drawer. Hold the
1
handle of the vegetable drawer and pull it out
completely until it stops.
Lift the vegetable drawer up and remove it by
2
pulling it out.
CAUTION
• To avoid injuries, empty the drawer before
removing it.
ENGLISH
MAINTENANCE
23
Assembling the Vegetable Drawer
Assemble the vegetable drawer in the reverse
order of the removal process.
Vegetable Drawer Cover
Removing the Cover
To remove the vegetable drawer cover, lift the
1
front with one hand and support underneath
the cover with the other hand. Tilt the cover 45
degrees and pull it forward to remove it.
After removing the vegetable drawer cover,
2
pull the front section of the crisper cover down.
Push the front of the crisper cover up to snap
2
the front tabs into place.
Hold the vegetable drawer cover at a
3
45-degree angle and insert it into the
refrigerator. Supporting the cover with one
hand, bring the cover to a horizontal position
and lower it onto the guides. Push the cover
back into place.
Freezer Drawer
Removing the Freezer Drawer
Remove the contents of the drawer. Hold the
1
handle of the freezer drawer and pull it out
completely until it stops.
Pull the crisper cover out to remove it.
3
Assembling the Cover
Slide the tabs at the back of the crisper cover
1
into the slots at the back of the drawer cover.
Lift the freezer drawer up and remove it by
2
pulling it out.
Assembling the Freezer Drawer
Assemble the freezer drawer in the reverse order
of the removal process.
MAINTENANCE
24
Cleaning the Water Dispenser
Cleaning the Dispenser Tray
The dispenser tray may become wet easily due
to spilled water. Wipe the entire area with a damp
cloth.
Cleaning the Water Outlet
Wipe the water outlet frequently with a clean cloth
as it may get dirty easily. Please note that lint from
a cloth may adhere to the outlet.
Condenser Coils
Use a vacuum cleaner with a brush or crevice
attachment to clean the condenser cover and
vents. Do not remove the panel covering the
condenser coil area.
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
FAQs: Frequently Asked Questions
Q:What are the best temperature settings for my freezer and refrigerator?
A:The default setting for the freezer is 0° Fahrenheit (-18° Celsius). The default setting for the
refrigerator is 37° Fahrenheit (3° Celsius). Adjust these settings as necessary to keep food at
desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice
cream should be firm and ice cubes should not melt in the freezer. To switch the display from
Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons until you hear a beep
and the settings in the display change.
Q:How do I set the freezer and refrigerator temperatures?
A:Repeatedly press the Freezer or Refrigerator button on the control panel until the desired
temperature appears. The numbers will cycle from highest to lowest and then return to the highest
again with continuous pressing.
25
TROUBLESHOOTING
26
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooling
ProblemPossible Cause & Solutions
The refrigerator control is set to OFF (some models).
• Turn the control ON. Refer to the Setting the Controls section for proper
temperature settings.
Refrigerator is in the defrost cycle.
• During the defrost cycle, the temperature of each compartment may rise
slightly. Wait 30 minutes and confirm the proper temperature has been
Refrigerator and Freezer
section are not cooling.
restored once the defrost cycle has completed.
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment to reach the desired
temperature.
Refrigerator was recently relocated.
• If the refrigerator was stored for a long period of time or moved on its
side, it is necessary for the refrigerator to stand upright for 24 hours
before connecting it to power.
Cooling system runs too
much.
Refrigerator is replacing an older model.
• Modern refrigerators require more operating time but use less energy
due to more efficient technology.
Refrigerator was recently plugged in or power restored.
• The refrigerator will take up to 24 hours to cool completely.
The door is opened often or a large amount of food / hot food was
added.
• Adding food and opening the door warms the refrigerator, requiring the
compressor to run longer in order to cool the refrigerator back down.
In order to conserve energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to find, and close
the door as soon as the food is removed. (Refer to the Food Storage
Guide.)
Doors are not closed completely.
• Firmly push the doors shut. If they will not shut all the way, the “Doors
will not close correctly or pop open” section.
Refrigerator is installed in a hot location.
• The compressor will run longer under warm conditions. At normal room
temperatures (70 °F) expect your compressor to run about 40 % to 80
% of the time. Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above 110 °F.
ENGLISH
ProblemPossible Cause & Solutions
Interior moisture buildup.
TROUBLESHOOTING
Doors are opened often or for long periods of time.
• When the doors are opened often or for long periods of time, warm,
humid air enters the compartment. This raises the temperature and
moisture level within the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
Doors are not closed correctly.
• See the “Doors will not close correctly or pop open” section.
Weather is humid.
• Humid weather allows additional moisture to enter the compartments
when the doors are opened leading to condensation or frost.
Maintaining a reasonable level of humidity in the home will help to
control the amount of moisture that can enter the compartments.
Defrost cycle recently completed.
• During the defrost cycle, the temperature of each compartment may rise
slightly and condensation may form on the back wall. Wait 30 minutes
and confirm that the proper temperature has been restored once the
defrost cycle has completed.
27
Food is freezing in the
refrigerator compartment.
Refrigerator or Freezer
section is too warm.
Food is not packaged correctly.
• Food stored uncovered or unwrapped, and damp containers can lead
to moisture accumulation within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent condensation and
frost.
Food with high water content was placed near an air vent.
• Rearrange items with high water content away from air vents.
Refrigerator temperature control is set incorrectly.
• If the temperature is too cold, adjust the control one increment at a time
and wait for the temperature to stabilize. Refer to the Control Panel
section for more information.
Refrigerator is installed in a cold location.
• When the refrigerator is operated in temperature below 41°F (5°C), food
can freeze in the refrigerator compartment. The refrigerator should not
be operated in temperature below 55°F (13°C).
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment to reach the desired
temperature.
The air vents are blocked. Cold air circulates from the freezer to
the fresh food section and back again through air vents in the wall
dividing the two sections.
• Locate air vents by using your hand to sense airflow and move all
packages that block vents and restrict airflow. Rearrange items to allow
air to flow throughout the compartment.
TROUBLESHOOTING
28
ProblemPossible Cause & Solutions
Refrigerator or Freezer
section is too warm.
Doors are opened often or for long periods of time.
• When the doors are opened often or for long periods of time, warm,
humid air enters the compartment. This raises the temperature and
moisture level within the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
Unit is installed in a hot location.
• The refrigerator should not be operated in temperatures above 110 °F.
A large amount of food or hot food was added to either
compartment.
• Adding food warms the compartment requiring the cooling system to
run. Allowing hot food to cool to room temperature before putting it in
the refrigerator will reduce this effect.
Doors not closed correctly.
• See the Doors will not close correctly or pop open section in Parts &
Features Troubleshooting.
Temperature control is not set correctly.
• If the temperature is too warm, adjust the control one increment at a
time and wait for the temperature to stabilize.
Refrigerator or Freezer
section is too cold.
Frost or ice crystals form
on frozen food (inside of
sealed package).
Frost or ice crystals form
on frozen food (outside of
package).
Defrost cycle has recently completed.
• During the defrost cycle, the temperature of each compartment may rise
slightly and condensation may form on the back wall. Wait 30 minutes
and confirm the proper temperature has been restored once the defrost
cycle has completed..
Incorrect temperature control settings.
• If the temperature is too cold, adjust the control one increment at a time
and wait for the temperature to stabilize. Refer to the Control Panel for
more information.
Condensation from food with a high water content has frozen inside
of the food package.
• This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time.
• Do not store food items with high water content in the freezer for a long
period of time.
Door is opened frequently or for long periods of time.
• When the doors are opened often or for long periods of time, warm,
humid air enters the compartment. This raises the temperature and
moisture level within the compartment. Increased moisture will lead to
frost and condensation. To lessen the effect, reduce the frequency and
duration of door openings.
Door is not closing properly.
• Refer to the Doors will not close correctly or pop open section in the
Troubleshooting section.
ENGLISH
Making Ice
ProblemPossible Cause & Solutions
TROUBLESHOOTING
29
Ice tray is not making
enough ice.
Ice tray is not making ice.
Ice has bad taste or odor.
Doors are opened often or for long periods of time.
• If the doors of the unit are opened often, ambient air will warm the
refrigerator which will prevent the unit from maintaining the set
temperature. Lowering the refrigerator temperature can help, as well as
not opening the doors as frequently.
Doors are not closed completely.
• If the doors are not properly closed, ice production will be affected.
See the “Doors will not close correctly or pop open” section in Parts &
Features Troubleshooting for more information.
The temperature setting for the freezer is too warm.
• The recommended temperature for the freezer compartment for
normal ice production is 0°F. If the freezer temperature is warmer, ice
production will be affected.
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment to reach the desired
temperature and water to begin freezing in the ice tray.
Ice has been stored for a long time.
• Ice that has been stored for too long will shrink, become cloudy, and
may develop a stale taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment.
• Rewrap the food. Odors may migrate to the ice if food is not wrapped
properly.
The interior of the refrigerator needs to be cleaned.
• See the Maintenance section for more information.
The ice storage bin needs to be cleaned.
• Empty and wash the bin (discard old cubes). Make sure that the bin is
completely dry before reinstalling it.
TROUBLESHOOTING
30
Parts & Features
ProblemPossible Cause & Solutions
Doors will not close
correctly or pop open.
Food packages are blocking the door open.
• Rearrange food containers to clear the door and door shelves.
Ice bin, crisper cover, shelves, door bins, or drawers are out of
position.
• Push bins all the way in and put crisper cover, shelves and drawers into
their correct positions. See the Operation section for more information.
The doors were removed during product installation and not
properly replaced.
• Contact the installer to properly install the doors.
Refrigerator is not leveled properly.
• Contact the installer to properly level the refrigerator.
The gaskets are dirty or sticky.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat of
appliance polish or kitchen wax on the gaskets after cleaning.
Doors are difficult to open.
Refrigerator wobbles or
seems unstable
Lights do not work.
The interior of the
refrigerator is covered with
dust or soot.
Door was recently closed.
• When you open the door, warmer air enters the refrigerator. As the
warm air cools, it can create a vacuum. If the door is hard to open, wait
one minute to allow the air pressure to equalize, then see if it opens
more easily.
Leveling legs are not adjusted properly.
• Contact the installer to properly level the refrigerator.
Floor is not level.
• It may be necessary to add shims under the leveling legs or rollers to
complete installation.
LED interior lighting failure.
• The refrigerator compartment lamp is LED interior lighting, and service
should be performed by a qualified technician.
The refrigerator is located near a fire source, such as a fireplace,
chimney, or candle.
• Make sure that the refrigerator is not located near a fire source, such as
a fireplace, chimney or candle.
Loading...
+ 94 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.