LG LMXC23746D User Manual

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ENGLISH FRANÇAIS ESPAÑOL

OWNER’S MANUAL

FRENCH DOOR REFRIGERATOR

Please read this owner's manual thoroughly before operating and keep it handy for reference at all times.

LMXC23746*

MFL68761303_Rev.05

www.lg.com

TABLE OF CONTENTS

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TABLE OF CONTENTS

3 PRODUCT FEATURES

7 COMPONENTS

7 Refrigerator Exterior 8 Refrigerator Interior

9 INSTALLATION

9 Installation Overview 10 Specifications 11 Unpacking Your Refrigerator 11 Choosing the Proper Location 11 - Flooring 12 - Ambient Temperature 12 - Measuring the Clearances 12 Removing/Assembling the Refrigerator Door

13 Removing/Assembling the Freezer Drawer

13 Removing/Assembling the Doors and

14 - Removing the Left Refrigerator Door 15 - Removing the Right Refrigerator Door 16 - Assembling the Right Refrigerator Door 17 - Assembling the Left Refrigerator Door 18 - Removing the CustomChill™ Drawer 19 - Assembling the CustomChill™ Drawer 20 - Removing the Freezer Drawer 22 - Assembling the Freezer Drawer 23 Connecting the Water Line 23 - Before You Begin 23 - Water Pressure 23 - What You Will Need 24 - Water Line Installation Instructions 26 Turning On the Power 27 Leveling and Door Alignment 27 - Leveling 27 - Door Alignment

IMPORTANT SAFETY INSTRUCTIONS

Handles

Handle

Drawers

28 HOW TO USE

28 Before Use 29 Control Panel 29 - Control Panel Features 31 In-Door Ice Bin 31 - Detaching the In-Door Ice Bin 31 - Assembling the In-Door Ice Bin 32 Automatic Icemaker 32 - Turning the Automatic Icemaker On or Off 33 - When You Should Turn the Icemaker Off 33 - Normal Sounds You May Hear 33 - Preparing for Vacation 34 Ice and Water Dispenser 34 - Dispenser 34 - Using the Dispenser 34 - Locking the Dispenser 34 - Cleaning the Dispenser Stand 35 Storing Food 35 - Food Preservation Location 36 - Food Storage Tips 36 - Storing Frozen Food 37 Humidity Controlled Crisper 37 EasyReach™ 38 Detaching and Assembling the Storage Bins 39 CustomChill™ Drawer 40 Adjusting the Refrigerator Shelves

41 MAINTENANCE

41 Cleaning 42 Replacing the Fresh Air Filter 42 Replacing the Water Filter

46 SMART DIAGNOSIS™

46 Using Smart Diagnosis™

47 TROUBLESHOOTING

57 LIMITED WARRANTY

PRODUCT FEATURES

* Depending on the model, some of the following functions may not be available.

FILTERED WATER AND ICE DISPENSER

The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice.

DOOR ALARM

The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than 60 seconds, a warning alarm sounds at 30 second intervals.

HUMIDITY CONTROLLED CRISPER

The Humidity Controlled Crisper is designed to help keep your fruits and vegetables fresh and crisp.

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CUSTOMCHILL™ DRAWER

The CustomChill™ Drawer provides storage space with a variable temperature control that keeps the compartment either colder or warmer than the refrigerator. Use it to store meat and seafood, cold drinks, deli snacks, or chilled wine.

ICE PLUS

Ice production can be increased by approximately 20 percent when the freezer section is maintained at the coldest temperature for a 24-hour period.

IMPORTANT SAFETY INSTRUCTIONS

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IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

This guide contains many important safety messages. Always

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following:

Power

%NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it

%If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a

%Do not use an uncertified power outlet. %Unplug the power plug immediately in the event of a blackout or thunderstorm. %Plug in the power plug with the power cord facing downward.

read and obey

This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard signal word WARNING or CAUTION. These words mean:

WARNING

CAUTION

You can be killed or seriously injured if you do not follow instructions.

Indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate injury, or product damage.

all safety messages.

WARNING

straight out from the outlet.

similarly qualified person in order to avoid a hazard. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

Installation

%Contact an authorized service center before you install or relocate the refrigerator. %When moving your refrigerator away from the wall, be careful not to roll over or damage the power

cord.

%Prior to use, ensure that you are connecting this product to a dedicated, grounded electrical outlet

rated for use with this product (115V, 60Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.

%Do not install the refrigerator where there may be a danger of the unit falling.

Use

%DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the

refrigerator. They could damage the refrigerator and seriously injure themselves. %Do not hang on to or place heavy objects on the refrigerator’s dispenser. %Do not place heavy or dangerous objects (bottles with liquid) on the refrigerator. %Do not put live animals inside the refrigerator. %Do not allow children to climb into the product when it is in use. %In the event of a gas leak (propane/LPG), ensure adequate ventilation and contact an authorized service

center before resuming use. Do not touch or disassemble the electric outlet of the refrigerator. %In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure adequate

ventilation and contact an authorized service center. %Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the refrigerator

or store them inside the refrigerator. Do not place the refrigerator in the vicinity of flammable gas.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following:

%This product is not to be used for special purposes such as the storage of medicine or test materials

or for use on ships, etc. %Unplug the power plug before cleaning or repairing the refrigerator. %When you replace the light bulb in the refrigerator, unplug the refrigerator or turn off the power. %Do not modify or extend the power cord. %Do not use a dryer to dry the interior. Do not light a candle to remove interior odors. %For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit

checked by a qualified electrician to make sure the outlet is properly grounded. %Do not use an outlet that can be turned off with a switch. Do not use an extension cord. It is the

user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet. %Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. %Do not use an adapter plug and plug the power plug into a multi-outlet extension cord. %Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect smoke

coming from the appliance. %Turn the power off if water or dust penetrates into the refrigerator. Call a service agent. %Do not disassemble or modify the refrigerator. %Do not put hands, feet, or metal objects below or behind the refrigerator. %Do not operate the refrigerator or touch the power cord with wet hands. %In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector

mechanism or with the heating element that releases the cubes. Do not place fingers or hands on the

automatic ice-making mechanism while the refrigerator is plugged in. %When dispensing ice from the dispenser, do not use crystal ceramics. %Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your

refrigerator is in operation. %Do not put glass containers, glass bottles or soda in the freezer. %This appliance is not intended for use by persons (including children) with reduced physical, sensory

or mental capabilities, or lack of experience and knowledge, unless they have been given supervision

or instruction concerning the use of the appliance by a person responsible for their safety. %Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health

issue. %If you are throwing away your old refrigerator, make sure the CFC coolant is removed for proper

disposal by a qualified servicer. If you release CFC coolant, you may be fined or imprisoned in

accordance with the relevant environmental law. %Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When

disposing of the refrigerator, remove the packing materials from the door or take off the doors but

leave the shelves in place so that children may not easily climb inside. %If connected to a circuit protected by fuses, use time delay fuse.

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WARNING

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Wash hands after handling.

IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following:

Installation

%The refrigerator must be properly installed in accordance with the Installer Instructions that were

%Be careful when you unpack and install the refrigerator. Immediately dispose of plastic and other

%The appliance must be positioned for easy access to a power source.

Use

%Close the door carefully when children are around. %Keep fingers out of pinch point areas; clearances between the doors and cabinets are

%If you store food improperly, be aware that it may fall and cause injury. %Do not use aerosols near the refrigerator. %Do not store articles on the top of the appliance.

CAUTION

taped to the front of the refrigerator.

packing materials out of reach of children.

necessarily small. Be careful closing doors when children are nearby.

Maintenance

%Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth. %Wipe foreign objects (such as dust and water) off the prongs of the power plug and contact

areas regularly. %Do not store, disassemble or repair the refrigerator by yourself. %Remove any dust or foreign matter from the power plug pins. %Do not use a wet or damp cloth when cleaning the plug. %If the refrigerator is disconnected from the power supply, you should wait for at least five

minutes before plugging it back in. %If you notice a chemical or burning plastic smell or see smoke, unplug the refrigerator

immediately and contact your LG Electronics Service Center.

SAVE THESE INSTRUCTIONS

COMPONENTS

Use this page to become more familiar with the parts and features of your refrigerator. *The appearance and specifications of the actual product may differ depending on the model.

Refrigerator Exterior

Filtered Water and Ice Dispenser

Dispenses purified water and ice.

LED Display

Displays the refrigerator and freezer temperature, the water filter condition and the dispenser status.

Control Panel

Sets the refrigerator and freezer temperatures, the water filter condition and the dispenser mode.

Ez Handle

Easily opens the freezer door.

Handle

Opens and closes the door.

Refrigerator

Preserves food.

LED Light

LED lights up when the freezer door is opened.

CustomChill™ Drawer

Freezer

Preserves frozen food.

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COMPONENTS

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Refrigerator Interior

LED interior lamps

The interior lamps light up the inside of the refrigerator.

Indoor Ice Bin

Ice cubes are automatically produced.

Crisper

Controls humidity and helps vegetables and fruit to stay crisp.

CustomChill™ Drawer

Variable temperature storage that can be set either colder or warmer than the refrigerator. The CustomChill™ drawer is not intended for long-term frozen storage.

Durabase® and Durabase® Divider

The Durabase is a storage space recommended for the preservation of large food items. The Durabase Divider is used to organize the Durabase area into sections. It can be adjusted from side to side to accommodate items of different sizes.

Dairy Product Bin

Used to preserve dairy products.

Adjustable Refrigerator Shelf

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Modular Door Bin

Interchangeable bins can be arranged to suit your storage needs.

EasyReach™

You can store small items, or defrost an item.

Auto Closing Hinge

The refrigerator doors and freezer drawers close automatically when you push them slightly. (The door only closes automatically when it is open at an angle of less than 30°.)

Pullout Drawer

Used for extra storage within the freezer compartment.

INSTALLATION

Installation Overview

Please read the following installation instructions first after purchasing this product or transporting it to another location.

1 Unpacking your

refrigerator

2 Choosing the proper

location

3 Disassembling/Assembling

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4 Connecting the water

supply and water line

5 Leveling and Door

Alignment

NOTE

Connect to potable water supply only.

INSTALLATION

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Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

Dimensions

Net weight

35 3/4” (W) X 32 1/8” (D) X 70 1/4” (H), 44” (D w/door open)

908 mm (W) X 814 mm (D) X 1785 mm (H), 1120 mm (D w/ door open)

330 lb. (150 kg)

INSTALLATION

Unpacking Your Refrigerator

WARNING

%Use two or more people to move and

install the refrigerator. Failure to do so can result in back or other injury.

%Your refrigerator is heavy. When moving

the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

%Keep flammable materials and vapors,

such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death.

Remove tape and any temporary labels from your refrigerator before using. Do not remove any warning-type labels, the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator.

To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

Choosing the Proper Location

%Select a place where a water supply can

be easily connected for the automatic icemaker.

NOTE

The water pressure must be 20~120 psi or 138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter.

%The refrigerator should always be plugged

into its own individual properly grounded electrical outlet rated for 115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided.

WARNING

To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area.

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Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.

Refrigerator shelves are installed in the shipping position. Please reinstall shelves according to your individual storage needs.

Flooring

To avoid noise and vibration, the unit must be leveled and installed on a solidly constructed floor. If required, adjust the leveling legs to compensate for unevenness of the floor. The front should be slightly higher than the rear to aid in door closing. Leveling legs can be turned easily by tipping the cabinet slightly. Turn the leveling legs to the left to raise the unit or to the right to lower it. (See Leveling and Door AlIgnment.)

NOTE

Installing on carpeting, soft tile surfaces, a platform or weakly supported structure is not recommended.

INSTALLATION

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Ambient Temperature

Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

Measuring the Clearances

Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 24 inches (61 cm) in front of the refrigerator to open the doors, and at least 2 inches (5.08 cm) between the back of the refrigerator and the wall.

24” (61 cm)

Removing/Assembling the Refrigerator Door Handles

NOTE

When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure. If it is necessary to remove the handles, follow the directions below.

Removing the Handles

Loosen the set screws with a 3/32 in.

Allen wrench and remove the handle.

Loosen the mounting fasteners that

connect to the refrigerator door and handle using a the mounting fasteners.

/4 in. Allen wrench, and remove

2” (5.08 cm)

Assembling the Handles

Assemble the mounting fasteners at

both ends of the handle using a Allen wrench.

Place the handle on the door by fitting

the handle footprints over the mounting fasteners and tightening the set screws

with a

/32 in. Allen wrench.

/4 in.

INSTALLATION

Removing/Assembling the Freezer Drawer Handle

Removing the Handle

Loosen the set screws located on the

lower side of the handle with a

wrench and remove the handle.

Loosen the mounting fasteners that

connect to the

freezer drawer

and handle

using a

Allen wrench,

and remove

the mounting

fasteners.

Assembling the Handle

Assemble the mounting fasteners at

both ends of the handle using a

wrench.

Place the handle on the door by fitting

the handle

footprints over

the mounting

fasteners and

tightening the

set screws

with a

Allen wrench.

/4 in.

/8 in.

/8 in. Allen

/4 in. Allen

Removing/Assembling the Doors and Drawers

When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure.

WARNING

%If your entrance door is too narrow for the

refrigerator to pass through, remove the refrigerator doors and move the refrigerator sideways through the doorway.

%Use two or more people to remove and

install the refrigerator doors. Failure to do so can result in back or other injury.

%Disconnect the electrical supply to the

refrigerator before installing. Failure to do so could result in serious injury or death.

%Do not put hands, feet or other objects into

the air vents or bottom of the refrigerator. You may be injured or receive an electrical shock.

%Be careful when handling the hinge and

stopper, to avoid injury.

%Remove food and bins before detaching the

doors and drawers.

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WARNING

When assembling or disassembling the handle:

%Grasp the handle tightly to avoid dropping it. %Do not swing the handle into nearby people

or animals.

%Make sure that the bracket hole of the

handle fits properly into the stopper bolt of

the door. Assemble the set screws to fix

the handle into place.

%Make sure that there is not a gap between

the door and handle after assembling the

handle.

INSTALLATION

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Removing the Left Refrigerator Door

The water supply is connected to the upper right part of the rear surface of the

refrigerator. Remove the ring in the joint area. Hold the water supply connection and gently push the Collet to detach the water supply line as shown in

Collet

NOTE

Detachment of the water supply line is applicable only when detaching the left refrigerator door.

Remove the cover and pull out the tube .

Disconnect all wire harnesses

Rotate the hinge lever counterclockwise

. Lift the top hinge free of the hinge

lever latch.

Hinge Lever Latch

Remove the screw from the hinge cover

at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover screwdriver.

with a flat-head

CAUTION

When lifting the hinge free of the latch, be careful that the door does not fall forward.

Lift the door from the middle hinge pin and

remove the door.

CAUTION

Place the door, inside facing up, on a non-scratching surface.

INSTALLATION

Removing the Right Refrigerator Door

Remove the top hinge cover screw .

Lift the hook (not visible), located at the

bottom of the front side of the cover

with a flat-head screwdriver.

Detach the wire harness .

Rotate the hinge lever clockwise.

Lift the top hinge lever latch.

CAUTION

When lifting the hinge free of the hinge lever latch, be careful that the door does not fall forward.

Lift the door from the middle hinge pin and

remove the door.

free of the hinge

Hinge Lever Latch

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CAUTION

Place the door, inside facing up, on a non-scratching surface.

INSTALLATION

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Assembling the Right Refrigerator Door

Install the right-side door first.

Make sure that the plastic sleeve is inserted in the bottom of the door. Lower

the door onto the middle hinge pin as shown in the figure.

Fit the hinge over the hinge lever latch and slot it into place. Rotate the lever

counterclockwise to secure the hinge.

Connect the wire harness .

Make sure that the door-switch located

inside the cover is tightly connected. Position the cover in its place. Insert and tighten the cover screw

Hinge Lever Latch

INSTALLATION

Assembling the Left Refrigerator Door

Install the left refrigerator door after the right door is installed.

Make sure that the plastic sleeve is

inserted in the bottom of the door. Install

the refrigerator door onto the middle hinge.

Fit the hinge over the hinge lever latch

and slot it into place. Rotate the lever

clockwise

and fasten the hinge.

Push the water supply tube into the hole

on the top case and pull it through the backplate.

Hold the water supply connection and

gently push in the collet to connect the water supply line as shown in the tube at least connector.

/8 inch (15 mm) into the

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. Insert

Hinge Lever Latch

Connect all the wire harnesses.

Collet

Make sure that the door-switch located

inside the cover is tightly connected. Place the cover cover screw

in its position and tighten the

INSTALLATION

ENGLISH

NOTE

Collet

Tube

Insert Line

1) Gently insert the tube until only one line shows on the tube.

(Correct)

(Incorrect)

2) Pull the tube to make sure that the tube is tightly fastened.

Removing the CustomChill™ Drawer

Pull the drawer open to full extension.

Remove the basket by lifting the basket from the rail system.

NOTE

Before removing the CustomChill™ drawer, it must be disconnected from the temperature control.

Disconnect the wire harness connection

at the end of the right rail by pressing on the tabs on either side. It may help to use a small, flat-blade screwdriver to apply pressure to the ends of the tabs on either side.

Remove the screws on both the left and

right rails.

Grasp the drawer on each side and pull it up

to separate it from the rails.

CAUTION

Do not hold the handle when removing or replacing the drawer. The handle may come off and it could cause personal injury.

INSTALLATION

Assembling the CustomChill™ Drawer

Use both hands to pull out the rails

simultaneously until they are both fully extended.

Grasp the drawer on each side and hook

the door supports located on both sides.

into the rail tabs 2

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Using both hands, slide the two rails in

simultaneously.

Lower the door into its final position and

tighten the screws located on both sides.

INSTALLATION

ENGLISH

Reconnect the wire harness to the connection at the end of the right rail by

aligning the two ends and pushing them together until you hear a click. The tabs should snap back into place. Tug gently to make sure the connection is secure.

NOTE

If you do not reconnect the wire harness securely, the CustomChill™ drawer will not work properly.

Removing the Freezer Drawer

CAUTION

%Use two or more people to remove and

install the freezer drawer. Failure to do so can result in back or other injury.

%Do not hold the handle when removing

or replacing the drawer. The handle may come off, causing personal injury.

%Be careful of sharp hinges on both sides

of the drawer.

%When you lay the drawer down, be

careful not to damage the floor. %Do not sit or stand on the freezer drawer. %To prevent accidents, keep children and

pets away from the drawer. Do not leave

the drawer open.

Pull the freezer drawer open to full extension.

Remove the top pullout drawer by first pulling

the drawer open to full extension.

Pull the drawer open to full extension.

Lower the basket onto the rail system.

On the left rail, use a flat blade screwdriver to push in on the tab to release the drawer from the rail, as shown below. Once the left side is loose, push the tab on the right side with your finger to release the drawer. Lift the front of the drawer up, then pull it straight out.

INSTALLATION

Remove the middle drawer by pulling the

drawer out to full extension. Lift the front of the drawer up, then pull it straight out.

Remove the Durabase by opening the

freezer drawer to full extension and lifting the basket off of the rail assembly.

Remove the screws from the rails at both

ends.

With both hands, grip both sides of the

drawer and pull it up to remove it from the rails.

CAUTION

Do not hold the handle when removing or replacing the drawer. The handle may come off and it could cause personal injury.

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Using both hands, slide the two rails in

simultaneously.

INSTALLATION

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Assembling the Freezer Drawer

Use both hands to pull out the rails simultaneously until they are both fully

extended.

Grasp the drawer on each side and hook the drawer supports into the rail tabs located on

both sides.

Insert the the top pullout drawer into the

frame, and push the drawer back into place until you hear a click.

Slightly tilt up the front of the middle

drawer, insert the drawer into the frame, and push it back into place.

Insert the lower basket in the rail

assembly.

CAUTION

Do not hold the handle when removing or replacing the drawer. The handle may come off and it could cause personal injury.

Lower the door into final position and

tighten the screws located on both sides.

INSTALLATION

Connecting the Water Line

Before You Begin

This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage.

Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.

CAUTION

To prevent burns and product damage, only connect the refrigerator water line to a cold water supply.

If you use your refrigerator before connecting the water line, make sure the icemaker power switch is in the OFF (O) position.

CAUTION

Wear eye protection during installation to prevent injury.

If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.4 kgf/ cm² (takes more than 4.0 sec to fill a cup of 7 oz or 198 cc capacity):

%Check to see if the sediment filter in

the reverse osmosis system is blocked. Replace the filter if necessary.

%Allow the storage tank on the reverse

osmosis system to refill after heavy usage.

%If the issue concerning water pressure

from reverse osmosis remains, call a licensed, qualified plumber.

%All installations must be in accordance

with local plumbing code requirements.

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CAUTION

Do not install the icemaker tubing in areas where temperatures fall below freezing.

Water Pressure

The water pressure must be 20~120 psi or 138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter.

If a reverse osmosis water filtration system is connected to your cold water supply, this water line installation is not covered by the refrigerator warranty. Follow the instructions carefully to minimize the risk of expensive water damage.

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276~414 kPa or

2.8~4.2 kgf/cm², less than 2.0~3.0 sec. to fill a cup of 7 oz or 198 cc capacity).

What You Will Need

%Copper Tubing,

connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square.

%To determine how

much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m). Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out from the wall after installation.

%Power drill.

%½ in. or adjustable

wrench.

%Flat blade and Phillips

head screwdrivers.

%Two ¼ in. outer

diameter compression nuts and 2 ferrules (sleeves)

copper tubing to the shutoff valve and the refrigerator water valve.

¼ in. outer diameter, to

to connect the

INSTALLATION

ENGLISH

%If your existing copper water line has a

flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting.

%Shutoff valve

water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32 in. at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes.

A self piercing saddle type water valve should not be used.

to connect to the cold

NOTE

Water Line Installation Instructions

WARNING

When using any electrical device (such as a power drill) during installation, be sure the device is battery powered, double insulated or grounded in a manner that will prevent the hazard of electric shock.

Install the shutoff valve on the nearest frequently used drinking water line.

SHUT OFF THE MAIN WATER SUPPLY

Turn on the nearest faucet to relieve the pressure on the line.

CHOOSE THE VALVE LOCATION

Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.

DRILL THE HOLE FOR THE VALVE

Drill a ¼ in. hole in the water pipe using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe. Be careful not to allow water to drain into the drill. Failure to drill a ¼ in. hole may result in reduced ice production or smaller cubes.

NOTE

The hookup line cannot be white, plastic

tubing. Licensed plumbers must use

only copper tubing (NDA tubing #49595

or #49599) or Cross Link Polyethylene

(PEX) tubing.

INSTALLATION

FASTEN THE SHUTOFF VALVE

Fasten the shutoff valve to the cold water pipe with the pipe clamp.

Pipe Clamp

Saddle-Type

Shutoff Valve

Vertical Cold Water Pipe

NOTE

Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and their use is not permitted in Massachusetts. Consult with your licensed plumber.

TIGHTEN THE PIPE CLAMP

Tighten the clamp screws until the sealing washer begins to swell.

Do not overtighten the clamp or

NOTE:

you may crush the tubing.

CONNECT THE TUBING TO THE VALVE

Place the compression nut and ferrule (sleeve) for the copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.

Saddle-Type Shutoff Valve

Packing Nut

Outlet Valve

FLUSH OUT THE TUBING

Compression Nut

Turn the main water supply on and flush out the tubing until the water is clear.

Shut the water off at the

water valve after about one quart of water has been flushed through the tubing.

ENGLISH

Ferrule (sleeve)

Washer

Pipe Clamp

Clamp Screw

ROUTE THE TUBING

Inlet End

Route the tubing between the cold water line and the refrigerator.

Route the tubing through a hole drilled in

the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible.

NOTE

Be sure there is sufficient extra tubing (about 8 feet coiled into 3 turns of about 10 in. diameter) to allow the refrigerator to move out from the wall after installation.

CONNECT THE TUBING TO THE

REFRIGERATOR

Before making the connection

NOTE:

to the refrigerator, be sure that the refrigerator power cord is not plugged into the wall outlet.

a. Remove the plastic flexible cap from the

water valve.

b. Place the compression nut and ferrule

(sleeve) onto the end of the tubing as shown.

c. Insert the end of the copper tubing into

the connection as far as possible. While holding the tubing, tighten the fitting.

Tubing Clamp

¼ in. Compression Nut

Ferrule (sleeve)

Refrigerator Connection

¼ in. Tubing

INSTALLATION

ENGLISH

TURN THE WATER ON AT THE SHUTOFF VALVE

Tighten any connections that leak.

CAUTION

Check to see if leaks occur at the water line connections.

PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it

does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.

Turning On The Power

Plug in the refrigerator.

CAUTION

%Connect to a rated power outlet. %Have a certified electrician check

the wall outlet and wiring for proper grounding.

%Do not damage or cut off the ground

terminal of the power plug.

START THE ICEMAKER

Set the icemaker power switch to the position.

The icemaker will not begin to operate

until it reaches its operating temperature of 15°F (–9°C) or below. It will then begin operation automatically if the icemaker power switch is in the

ON (I)

position.

INSTALLATION

Leveling and Door Alignment

Leveling

After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position.

Your refrigerator has two front leveling legs— one on the right and one on the left. Adjust the legs to alter the tilt from front-to-back or sideto-side. If your refrigerator seems unsteady, or you want the doors to close more easily, adjust the refrigerator’s tilt using the instructions below:

Turn the leveling leg to the left to raise

that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator.

Door Alignment

The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment.

If the space between your doors is uneven, follow the instructions below to align the doors:

Use the wrench (included with the Use & Care Guide) to turn the nut in the door hinge to adjust the height. left to lower the height.

Turn it to the right to raise or to the

ENGLISH

NOTE

A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten.

Open both doors again and check to make

sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and you should turn both leveling legs the same amount.

HOW TO USE

ENGLISH

HOW TO USE

Before use

Clean the refrigerator.

Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping.

CAUTION

%Do not scratch the refrigerator with a sharp object or use a detergent that

contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator,.

%Do not peel off the model or serial number label or the technical information

on the rear surface of the refrigerator.

NOTE

Remove adhesive residue by wiping it off with your thumb or dish detergent.

Connect the power supply.

Check if the power supply is connected before use. Read the “Turning On The Power” section.

Turn off the icemaker if the refrigerator is not yet connected to the water supply.

Turn off the automatic icemaker and then plug the power plug of the refrigerator into the grounded electric outlet.

* This is applicable only to certain models.

CAUTION

Running the automatic icemaker before connecting it to the water supply may cause the refrigerator to malfunction.

Wait for the refrigerator to cool.

Allow your refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling.

CAUTION

Putting food in the refrigerator before it has cooled could cause the food to spoil, or a bad odor could linger inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature lowers.

Open refrigerator doors and freezer drawers to ventilate the interior.

The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator doors and the freezer drawers for ventilation.

HOW TO USE

Control Panel

* Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model.

Control Panel Features

Ice Type

Press the Ice Type button to choose either cubed or crushed ice. The cubed or crushed ice icon will illuminate.

Refrigerator Temperature

Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F).

Freezer Temperature

Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F).

To change the temperature mode from °F to °C (or vice versa) press and hold the Refrigerator and Freezer temperature buttons simultaneously for approximately five seconds. The temperature indication on the display window switches between Celsius and Fahrenheit.

ENGLISH

LED Display Indicator

Control Button

NOTE

The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator.

Fresh Air Filter

The Fresh Air Filter helps remove odors from the refrigerator. The Fresh Air Filter has two settings, Auto and Power. In Auto mode, the Fresh Air Filter will cycle on and off in increments of ten minutes on and one hundred ten minutes off. If set to the Power mode, the Fresh Air Filter will stay on continuously for four hours, cycling on and off in increments of ten minutes on and five minutes off. After four hours, the Fresh Air Filter will switch back to Auto mode.

%Press the Fresh Air Filter button once for

Power mode.

%Press the Fresh Air Filter button again to

switch back to Auto mode.

HOW TO USE

ENGLISH

Control Panel Features (continued)

Change Filter

When the Change Filter icon turns on, the air filter needs to be replaced. After replacing the air filter, press and hold the Fresh Air Filter button for three seconds to turn the icon light off. Change the air filter approximately every 6 months.

Ice Plus

This function increases both ice making and freezing capabilities.

%When you touch the

%You can stop this function manually by

Light

Ice Plus

button, the graphic will illuminate in the display and will continue for 24 hours. The function will automatically shut off after 24 hours.

touching the button one more time.

Lock

The Lock function disables every other button on the display.

%When power is initially connected to the

refrigerator, the

%If you want to activate the

lock other buttons, press and hold the button for three seconds or more. The icon will display and the enabled.

%To disable the

Lock

the seconds.

button for approximately three

Lock

function is off.

Lock

function to

Lock

function is now

Lock

function, press and hold

Lock

Power Saving Mode

%When the refrigerator is in the

Mode

, the display will remain off until a door is opened or a button is pressed. Once on, the display will remain on for 20 seconds.

Power Saving

When you press the Light button, the dispenser light will turn on and the indicator will appear on the LED display.

Change Water Filter

When the Water Filter indicator turns on, you need to change the water filter. After changing the water filter, press and hold the Change Filter button for three seconds to turn the indicator light off. Change the water filter approximately every six months.

Door Alarm

%When power is connected to the

refrigerator, the door alarm is initially set to ON. When you press the the display will change to OFF and the

Alarm

function will deactivate.

%When either the refrigerator or the freezer

door is left open for more than 60 seconds, the alarm tone will sound to let you know that the door is open.

%When you close the door, the door alarm

will stop.

Alarm

button,

Door

CAUTION

Display Mode (For Store Use Only)

The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF will display on the control panel and the display will remain on for 20 seconds.

To deactivate / activate:

With either refrigerator door opened, press and hold the Refrigerator and Ice Plus buttons at the same time for five seconds. The control panel will beep and the temperature settings will display to confirm that Display Mode is deactivated. Use the same procedure to activate the Display Mode.

HOW TO USE

In-Door Ice Bin

* Depending on the model, some of the

following functions may not be available.

CAUTION

%Keep hands and tools out of the ice

compartment door and dispenser chute. Failure to do so may result in damage or personal injury.

%The icemaker will stop producing ice when

the in-door ice bin is full. If you need more ice, empty the ice bin into the extra ice bin in the freezer compartment. During use, the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice. Shaking the ice bin to level the ice within it can reduce this problem.

%Storing cans or other items in the ice bin will

damage the icemaker.

%Keep the ice compartment door closed

tightly. If the ice compartment door is not closed tightly, the cold air in the ice bin will freeze food in the refrigerator compartment. This could also cause the icemaker to stop producing ice.

%If the ON/OFF switch on the icemaker is

set to OFF for an extended period of time, the ice compartment will gradually warm up to the temperature of the refrigerator compartment. To prevent ice cubes from melting and leaking from the dispenser, ALWAYS empty the ice bin when the icemaker is set to OFF for more than a few hours.

To remove the in-door ice bin, grip the

front handle, slightly lift the lower part, and slowly pull out the bin as shown.

Assembling the In-Door Ice Bin

Carefully insert the in-door ice bin while

slightly slanting it to avoid contact with the icemaker.

Avoid touching the ice-detecting sensor

when replacing the ice bin. See the label on the ice compartment door for details.

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Detaching the In-Door Ice Bin

Gently pull the handle to open the ice

compartment.

Ice-detecting sensor

CAUTION

When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury.

HOW TO USE

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Automatic Icemaker

* Depending on the model, some of the

Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 70~182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.

%It takes about 12 to 24 hours for a newly

%Ice making stops when the in-door ice bin

%The water pressure must be 20~120 psi or

%Foreign substances or frost on the ice-

following functions may not be available.

installed refrigerator to begin making ice. Wait 72 hours for full ice production to occur.

is full. When full, the in-door ice bin holds approximately 6 to 8 (12~16 oz or 340~455 cc) glasses of ice.

138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter to produce the normal amount and size of ice cubes.

detecting sensor can interrupt ice production. Make sure the sensor area is clean at all times for proper operation.

Water fills the ice tray.

1 hour after supplying water

Tilting

%60 minutes after water has been added

to the ice tray, the ice tray will sit slightly tilted to help the cold air reach the ice.

WARNING

Personal Injury Hazard

DO NOT place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

Icemaker

Power Switch

Ice-detecting

Sensor

%The ice-detecting sensors will sense

when the ice is ready to be dumped into the ice bin.

Turning the Automatic Icemaker On or Off

To turn off the automatic icemaker, set the icemaker switch to automatic icemaker, set the switch to

OFF (O)

. To turn on the

ON (I)

HOW TO USE

Automatic Icemaker (continued)

CAUTION

%The first ice and water dispensed may

include particles or odor from the water supply line or the water tank.

%Throw away the first few batches of ice.

This is also necessary if the refrigerator has not been used for a long time.

%Never store beverage cans or other items in

the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst.

%If discolored ice is dispensed, check the

water filter and water supply. If the problem continues, contact a qualified service center. Do not use the ice or water until the problem is corrected.

%Keep children away from the dispenser.

Children may play with or damage the controls.

%The ice passage may become blocked with

frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice can also help prevent frost buildup.

%Never use thin crystal glass or crockery to

collect ice. Such containers may chip or break resulting in glass fragments in the ice.

%Dispense ice into a glass before filling it

with water or other beverages. Splashing may occur if ice is dispensed into a glass that already contains liquid.

%Never use a glass that is exceptionally

narrow or deep. Ice may jam in the ice passage and refrigerator performance may be affected.

%Keep the glass at a proper distance from

the ice outlet. A glass held too close to the outlet may prevent ice from dispensing.

%To avoid personal injury, keep hands out of

the ice door and passage. %Never remove the dispenser cover. %If ice or water dispenses unexpectedly, turn

off the water supply and contact a qualified

service center.

When You Should Turn the Icemaker Off

%When the water supply will be shut off

for several hours.

%When the ice bin is removed for more

than one or two minutes.

%When the refrigerator will not be used

for several days.

NOTE

The ice bin should be emptied when the icemaker on/off switch is turned to the

position.

OFF

Normal Sounds You May Hear

%The icemaker water valve will buzz as

the icemaker fills with water. If the power switch is in the ON (I) position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, move the power switch to OFF (O).

NOTE

Keeping the power switch in the ON (I) position before the water line is connected can damage the icemaker.

%You will hear the sound of cubes

dropping into the bin and water running in the pipes as the icemaker refills.

Preparing for Vacation

Set the icemaker power switch to OFF (O) and shut off the water supply to the refrigerator.

NOTE

The ice bin should be emptied anytime the icemaker on/off switch is turned to the OFF (O) position.

If the ambient temperature is expected to drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.

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HOW TO USE

ENGLISH

Ice and Water Dispenser

* Depending on the model, some of the

Dispenser

following functions may not be available.

CAUTION

Keep children away from the dispenser to prevent children playing with or damaging the controls.

Water switch

Ice switch

Stand

Incorrect Way Correct Way

Water

Ice

CAUTION

Throw away the first few batches of ice (about 24 cubes). This is also necessary if the refrigerator has not been used for a long time.

Using the Dispenser

%To dispense

water switch with a glass.

%To dispense

with a glass.

cold water

, push on the ice switch

ice

, push on the

NOTE

%If discolored ice is dispensed, check

the water filter and water supply. If the problem continues, contact a qualified service center. Do not use the ice or water until the problem is corrected.

%The dispenser will not operate when

either of the refrigerator doors are open.

%If dispensing water or ice into a container

with a small opening, place it as close to the dispenser as possible.

%Some dripping may occur after

dispensing. Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops.

Locking the Dispenser

Press and hold the Alarm and Lock button simultainously for 3 seconds to lock the dispenser and all the control panel functions. Follow the same instructions to unlock.

Cleaning the Dispenser Stand

Grip the stand with both hands and pull it

out.

Wipe out dirty areas with a clean cloth.

HOW TO USE

Storing Food

Food Preservation Location

Each compartment inside the refrigerator is designed to store different types of food. Store your food in the optimal space to enjoy the freshest taste.

Vegetable storage (Crisper)

Preserves vegetables and fruit.

EasyReach™

You can store small items, or put an item to defrost.

Durabase

Largest storage space in the freezer.

Dairy Product Bin

Adjustable refrigerator shelf

Adjustable shelves to meet your individual storage needs.

Modular door bin

Store drinks such as juice and soda, as well as condiments, salad dressings and other food items.

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CustomChill™ Drawer

Adjust the temperature to store meat and seafood, cold drinks, deli snacks, or chilled wine.

CAUTION

%Do not store food with high moisture content towards the top of the refrigerator. The moisture

could come in direct contact with the cold air and freeze.

%Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food

packaging should be wiped down to prevent adjacent foods from being contaminated.

%If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of

vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a clean cloth or a paper towel.

%If the refrigerator door or freezer drawer is opened too often, warm air may penetrate the

refrigerator and raise its temperature. It can also increase the cost to run the appliance.

%The temperature inside the EasyReach™ is slightly lower than in the shelf or door bin area.

NOTE

%If you are leaving home for a short period of time, like a short vacation, the refrigerator should

be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer.

%If you are leaving the refrigerator turned off for an extended period of time, remove all food

and unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing in the refrigerator.

HOW TO USE

ENGLISH

Food Storage Tips

* The following tips may not be applicable

Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.

Food How to

Butter or Margarine

Cheese

Milk Wipe milk cartons. For coldest

depending on the model.

Keep opened butter in a covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze.

Store in the original wrapping until you are ready to use it. Once opened, rewrap tightly in plastic wrap or aluminum foil.

milk, place containers on interior shelf.

Storing Frozen Food

NOTE

Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.

Freezing

Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs. of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

Eggs Store in original carton on

interior shelf, not on door shelf.

Fruit Do not wash or hull the fruit

until it is ready to be used. Sort and keep fruit in its original container, in a crisper, or store in a completely closed paper bag on a refrigerator shelf.

Leafy Vegetables

Vegetables with skins (carrots, peppers)

Fish Store fresh fish and shellfish

Remove store wrapping and trim or tear off bruised and discolored areas. Wash in cold water and drain. Place in plastic bag or plastic container and store in crisper.

Place in plastic bags or plastic container and store in crisper.

in the freezer section if they are not being consumed the same day of purchase. It is recommended to consume fresh fish and shellfish the same day purchased.

NOTE

Allow hot foods to cool at room temperature for 30 minutes, then package and freeze. Cooling hot foods before freezing saves energy.

Leftovers

Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids.

HOW TO USE

Storing Frozen Food (continued)

Packaging

Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.

Packaging recommendations:

%Rigid plastic containers with tight-fitting

lids %Straight-sided canning/freezing jars %Heavy-duty aluminum foil %Plastic-coated paper %Non-permeable plastic wraps %Specified freezer-grade self-sealing plastic

bags

Follow package or container instructions for proper freezing methods.

Humidity Controlled Crisper

* Depending on the model, some of the

following functions may not be available.

The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer.

You can control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between

Fruit.

%Vegetables

crisper for best storage of fresh, leafy vegetables.

%Fruit

best storage of fruit.

keeps moist air in the

lets moist air out of the crisper for

Vegetables

Fruit Vegetables

and

ENGLISH

Do not use

%Bread wrappers %Non-polyethylene plastic containers %Containers without tight lids %Wax paper or wax-coated freezer wrap %Thin, semi-permeable wrap

FruitVegetables

EasyReach™

The EasyReach™ compartments are slightly cooler than the shelf or door bin areas, so they are a convenient place to store dairy snacks or other small items you want to keep especially cold. They are also a handy place to defrost meat. Open and close by pulling the handle.

HOW TO USE

ENGLISH

Detaching and Assembling the Storage Bins

Humidity Controlled Crisper

To remove, pull out the Crisper to full extension, lift the front up, and pull straight out.

To install, slightly tilt up the front, insert the drawer into the frame and push it back into place.

To Remove the Glass

(Pantry drawer not shown for clarity)

Lift up the glass under the crisper cover, and pull up and out.

Door Bins

The door bins are removable for easy cleaning and adjustment.

To remove the bin, simply lift the bin up

and pull straight out.

To replace the bin, slide it in above the

desired support and push down until it snaps into place.

NOTE

Some bins may vary in appearance and will only fit in one location.

CAUTION

%Do not apply excessive force while

detaching or assembling the storage bins.

%Do not use the dishwasher to clean

the storage bins and shelves.

%Regularly detach and wash the

storage bins and shelves; they can become easily contaminated by the food.

HOW TO USE

CustomChill™ Drawer

The CustomChill™ Drawer provides storage space with a variable temperature control that can be adjusted to keep the compartment either colder or warmer than the refrigerator.

Setting the Temperature

Press the Select/Lock button repeatedly to toggle through the four temperature settings. Store meat and seafood at 29°F/-1°C, cold drinks at 33°F/1°C, deli snacks at 37°F/3°C, or chilled wine at 42°F/5°C.

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Control Panel

Control Lock

The control panel can also be locked to prevent the temperature from accidentally being changed or tampered with by children. To lock the panel, press and hold the Select/Lock button for three seconds until the Lock icon lights up. To unlock the panel, press and hold the Select/Lock button until the Lock icon light turns off.

HOW TO USE

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Adjusting the Refrigerator Shelves

The shelves in your refrigerator are adjustable to meet your individual storage needs. Your model may have glass or wire shelves.

Adjusting the shelves to fit items of different heights will make finding the exact item you want easier. Doing so will also reduce the amount of time the refrigerator door is open which will save energy.

Detaching the Shelf

Tilt up the front of the shelf and lift it straight up. Pull the shelf out.

Using the Folding Shelf

You can store taller items, such as a gallon container or bottles, by simply pushing the front half of the shelf underneath the back half of the shelf. Pull the front of the shelf toward you to return to a full shelf.

CAUTION

%Do not clean glass shelves with

warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact.

%Glass shelves are heavy. Use special

care when removing them.

Assembling the Shelf

Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Then, lower the front of the shelf so that the hooks drop into the slots.

CAUTION

Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilling food.

MAINTENANCE

Cleaning

%Both the refrigerator and freezer sections defrost automatically; however, clean both

sections about once a month to prevent odors. %Wipe up spills immediately. %Always unplug the refrigerator before cleaning.

General Cleaning Tips

%Unplug refrigerator or disconnect power. %Remove all removable parts, such as

shelves, crispers, etc. %Use a clean sponge or soft cloth and a

mild detergent in warm water. Do not

use abrasive or harsh cleaners. %Hand wash, rinse and dry all surfaces

thoroughly.

Exterior

Waxing external painted metal surfaces helps provide rust protection. Do not wax plastic parts. Wax painted metal surfaces at least twice a year using appliance wax (or auto paste wax). Apply wax with a clean, soft cloth.

For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth.

Inside Walls (allow freezer to warm up so the cloth will not stick)

To help remove odors, you can wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material.

ENGLISH

CAUTION

%Do not use a rough cloth or sponge

when cleaning the interior and exterior of the refrigerator.

%Do not place your hand on the bottom

surface of the refrigerator when opening and closing.

WARNING

Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death.

Condenser Coils

Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

MAINTENANCE

ENGLISH

Replacing the Fresh Air Filter

It is recommended that you replace the air filter:

%Approximately every six months. %When the CHANGE FILTER light turns on.

Remove the Old Filter

Turn the filter cover to the left to detach from the refrigerator wall. The filter is located on the inside of the filter cover. Remove the filter from the cover and replace it with a new filter.

Replacing the Water Filter

NOTE

This refrigerator does not require a filter bypass plug when the filter is not in place.

It is recommended that you replace the water filter:

%Approximately every six months. %When the water filter indicator turns on. %When the water dispenser output decreases. %When the ice cubes are smaller than normal.

Remove the old water filter.

Lift up and remove the lower door bin. Swing

the right end of the water filter out of the compartment and then grasp and rotate the filter counterclockwise to remove it from the filter head.

Install a New Air Filter.

Place the new filter inside of the cover

with the side that says “Front” facing outward. Turn the filter cover to the right to attach to the refrigerator wall.

After changing the filter, push and hold the

Air Filter button for three seconds to reset the filter sensor.

NOTE

Replacing the water filter could cause a small amount of water to drain. Place a cup under the filter head to catch any water.

Replace with a new water filter.

Insert the new filter into the filter head and

rotate it clockwise until the arrow on the new filter lines up with the arrow on the filter head. Swing the filter back into the compartment.

Assemble the door

bin.

MAINTENANCE

Performance Data Sheet

Use Replacement Cartridge: ADQ73613401

The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.

System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below.

Capacity 200 Gallons (757 Liters) Contaminant Reduction Determined by NSF testing.

Contaminant Reduction

Chlorine Taste and Odor

Nominal Particulate Class I, , 0.5 to <

1.0 μm

Asbestos 170 MFL

Atrazine 0.0087 mg/L 0.009 mg/L ± 10% 94.2% 0.0005 mg/L 0.003 mg/L N/A

Benzene 0.017 mg/L 0.015 mg/L ± 10% 97.0% < 0.0005 mg/L 0.005 mg/L N/A

Carbofuran 0.073 mg/L 0.08 mg/L ± 10% 98.8% 0.001 mg/L 0.04 mg/L N/A

Lindane 0.002 mg/L 0.002 mg/L ± 10% 98.8% 0.00002 mg/L 0.0002 mg/L N/A

Average

Influent

2.0 mg/L 2.0 mg/L ± 10% 97.5% 0.05 mg/L N/A 50%

5,600,000 pts/mLAt least 10,000 particles/

NSF specified

Challenge

Concentration

to 108 MFL; fibers

10 greater than 10 μm in

length

Avg %

Reduction

99.3% 73,000 pts/ml N/A 85%

>99% < 1MLF N/A 99%

Average

Product Water

Concentration

Max

Permissible

Product Water

Concentration

NSF Reduction

equirements

ENGLISH

P-Dichlorobenzene 0.263 mg/L 0.225 mg/L ± 10% 99.6% 0.001 mg/L 0.075 mg/L N/A

Toxaphene 0.015 mg/L 0.015 mg/L ± 10% 93.5% 0.001 mg/L 0.003 mg/L N/A

2,4-D 0.25 mg/L 0.210 mg/L ± 10% 99.5% 0.0012 mg/L 0.07 mg/L N/A

Lead pH @6.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A

Lead pH @8.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A

Mercury @ pH 6.5 0.006 mg/L 0.006 mg/L ± 10% 96.5 0.0002 mg/L 0.002 mg/L N/A

Mercury @ pH 8.5 0.0062 mg/L 0.006 mg/L ± 10% 86.9 0.0081 mg/L 0.002 mg/L N/A

Cyst*

* Based on the use of Cryptosporidium parvum oocysts.

200,000

cysts/L

Minimum 50,000 cysts/L >99.99% <1 cyst/L N/A 99.95%

MAINTENANCE

ENGLISH

Note that while the testing was performed under standard laboratory conditions, actual performance may vary.

Service Flow 0.5 gpm (1.9 lpm)

Water Supply

Water Pressure 20 -120 psi (138 - 827 kPa)

Water Temperature 33-100°F (0.6 -37.8°C)

Capacity 200 gallons (757 liters)

NSF System Trade Name Code : ADQ73613401-S NSF Replacement Code : ADQ73613401

Read, understand, and follow all safety Information contained in these instructions prior to installation and use of this product. Retain these instructions for future reference.

Application Guidelines / Water Supply Parameters

It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.

Replacement Cartridge: ADQ73613401

Community or private well

— Potable Water

For estimated costs of replacement elements please call 1-877-714-7486 or visit our website www.lge.com

Refer to the “warranty” section of the Refrigerator Owner’s Manual for Limited Warranty information.

SAFETY INFORMATION

WARNING

To reduce the risk associated with the ingestion of contaminants:

%Do not

use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.

CAUTION

Please note that water could leak while replacing the filter which could result in property damage. To reduce the risk associated with property damage due to water leakage:

%Read and follow

%Installation

%Protect filter from freezing %Do not

%Do not

%Where a backflow prevention device is installed on a water system, a device for controlling pressure

%The disposable filter cartridge

install if water pressure exceeds 120 psi (827 kPa). If your water pressure exceeds 80 psi, you must install a pressure limiting valve. Contact a plumbing professional if you are uncertain how to check your water pressure.

install where water hammer conditions may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition.

install on hot water supply lines. Install on cold water lines only. The maximum operating water temperature of this filter system is 100°F (37.8°C).

due to thermal expansion must be installed.

noticeable reduction in flow rate occurs.

Use Instructions before installation and use of this system.

comply with existing state or local plumbing codes.

must

Drain filter when room temperature drops below 33°F (0.6°C).

be replaced every six months, at the rated capacity or if a

must

NSF is a trademark of NSF International. LG is a trademark of LG Corp. MCM Co..Ltd.

MAINTENANCE

ENGLISH

California Department of Public Health Certification 14-3015

SMART DIAGNOSIS

ENGLISH

SMART DIAGNOSIS

Should you experience any problems with your refrigerator, it has the capability of transmitting data via your telephone to the LG service center. This allows you to speak directly to our trained specialists. The specialist records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis.

If you experience problems with your refrigerator, call 1-800-243-0000. Only use the Smart Diagnosis™ feature when instructed to do so by the LG call center agent. The transmission sounds that you will hear are normal and sound similar to a fax machine.

Smart Diagnosis™ cannot be activated unless your refrigerator is connected to power. If your refrigerator is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™.

Hold the mouthpiece of your phone in front

of the speaker that is located on the right hinge of the refrigerator door, when instructed to do so by the call center.

Press and hold the Freezer button for three

seconds while continuing to hold your phone to the speaker.

After you hear three beeps, release the

Freezer button.

Using Smart Diagnosis™

First, call 1-800-243-0000. Only use the Smart Diagnosis™ feature when instructed to do so by the LG call center agent.

Lock the display. To lock the display,

press and hold the Lock button for three seconds. (If the display has been locked for over five minutes, you must deactivate the lock and then reactivate it.)

Open the right refrigerator door.

Keep the phone in place until the tone

transmission has finished. This takes about 6 seconds, and the display will count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the specialist, who will then be able to assist you in using the information transmitted for analysis.

NOTE

%For best results, do not move the phone

while the tones are being transmitted.

%If the call center agent is not able to get

an accurate recording of the data, you may be asked to try again.

NOTE

%Call quality differences by region may

affect the function.

%Use a land line rather than a cell phone

for better communication performance, resulting in better service.

%Bad call quality may result in poor data

transmission from your phone to the machine, which could cause Smart Diagnosis™ to malfunction.

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time and money.

Problem Possible Causes Solutions

Refrigerator and Freezer section are not cooling.

Cooling System runs too much.

The refrigerator control is set to OFF (some models).

Refrigerator is in the defrost cycle.

Refrigerator was recently installed.

Refrigerator was recently relocated.

Refrigerator is replacing an older model.

Turn the control ON. Refer to the Setting the Controls section for proper temperature settings.

During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed.

It may take up to 24 hours for each compartment to reach the desired temperature.

If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power.

Modern refrigerators require more operating time but use less energy due to more efficient technology.

ENGLISH

Refrigerator was recently plugged in or power restored.

Door opened often or a large amount of food / hot food was added.

Doors are not closed completely.

Refrigerator is installed in a hot location.

Condenser / back cover is clogged.

The refrigerator will take up to 24 hours to cool completely.

Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (Refer to the Food Storage Guide.)

Firmly push the doors shut.

The compressor will run longer under warm conditions. At normal room temperatures (70°F) expect your compressor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110°F.

Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

TROUBLESHOOTING

ENGLISH

Refrigerator or Freezer section is too warm.

Problem Possible Causes Solutions

Refrigerator was recently installed.

Air vents are blocked. Rearrange items to allow air to flow throughout

Doors are opened often or for long periods of time.

Unit is installed in a hot location. The refrigerator should not be operated in

A large amount of food or hot food was added to either compartment.

Doors not closed correctly. See the Doors will not close correctly or pop

It may take up to 24 hours for each compartment to reach the desired temperature.

the compartment. Refer to the Airflow diagram in the Using Your Refrigerator section.

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings.

temperatures above 110°F.

Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect.

open section in Troubleshooting.

Temperature control is not set correctly.

Defrost cycle has recently completed.

If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.

During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed.

TROUBLESHOOTING

Problem Possible Causes Solutions

Interior moisture buildup.

Doors are opened often or for long periods of time.

Doors not closed correctly. See the Doors will not close correctly section in

Weather is humid. Humid weather allows additional moisture

Defrost cycle recently completed.

Food is not packaged correctly. Food stored uncovered or unwrapped, and damp

the Troubleshooting section.

to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.

During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed.

containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost.

ENGLISH

Food is freezing in the refrigerator compartment.

Frost or ice crystals form on frozen food (outside of package).

Refrigerator or Freezer section is too cold.

Food with high water content was placed near an air vent.

Refrigerator temperature control is set incorrectly.

Refrigerator is installed in a cold location.

Door is opened frequently or for long periods of time.

Door is not closing properly. Refer to the Doors will not close correctly or pop

Incorrect temperature control settings.

Rearrange items with high water content away from air vents.

If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.

When the refrigerator is operated in temperatures below 41°F (5°C), food can freeze in the refrigerator compartment. The refrigerator should not be operated in temperatures below 55°F (13°C).

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation. To lessen the effect, reduce the frequency and duration of door openings.

open section in the Troubleshooting section.

If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.

TROUBLESHOOTING

ENGLISH

Frost or ice crystals on frozen food (inside of sealed package).

Icemaker is not making enough ice.

Problem Possible Causes Solutions

Condensation from food with a high water content has frozen inside of the food package.

Food has been left in the freezer for a long period of time.

Demand exceeds ice storage capacity.

House water supply is not connected, valve is not turned on fully, or valve is clogged.

Water filter has been exhausted.

Low house water supply pressure.

This is normal for food items with a high water content.

Do not store food items with high water content in the freezer for a long period of time.

The icemaker will produce approximately 70~182 cubes in a 24 hour period.

Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open.

If the problem persists, it may be necessary to contact a plumber.

It is recommended that you replace the water filter:

 Approximately every six months.  When the water filter indicator turns on.  When the water dispenser output decreases.  When the ice cubes are smaller than normal.

The water pressure must be 20~120 psi or 138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter.

Reverse Osmosis filtration system is used.

Tubing connecting refrigerator to house supply valve is kinked.

If the problem persists, it may be necessary to contact a plumber.

Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to Water Pressure section.)

The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks.

TROUBLESHOOTING

Problem Possible Causes Solutions

Icemaker is not making enough ice (continued).

Dispensing water slowly.

Doors are opened often or for long periods of time.

Doors are not closed completely.

The temperature setting for the freezer is too warm.

Water filter has been exhausted. It is recommended that you replace the water

If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently.

If the doors are not properly closed, ice production will be affected. See the Doors will not close completely or pop open section in Parts & Features Troubleshooting for more information.

The recommended temperature for the freezer compartment for normal ice production is 0°F. If the freezer temperature is warmer, ice production will be affected.

filter:

 Approximately every six months.  When the water filter indicator turns on.  When the water dispenser output decreases.  When the ice cubes are smaller than normal.

ENGLISH

Reverse osmosis filtration system is used.

Low house water supply pressure.

Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues.

If the problem persists, it may be necessary to contact a plumber.

The water pressure must be 20~120 psi or 138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter.

If the problem persists, it may be necessary to contact a plumber.

TROUBLESHOOTING

ENGLISH

Not dispensing ice.

Problem Possible Causes Solutions

Doors are not closed completely.

Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause

The delivery chute is clogged with frost or ice fragments.

The dispenser display is locked. Press and hold the Lock button for three seconds

Ice bin is empty. It may take up to 24 hours for each compartment

Ice will not dispense if any of the refrigerator doors are left open.

the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation.

Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.

to unlock the control panel and dispenser.

to reach the desired temperature and for the icemaker to begin making ice. Make sure that the shutoff (arm/sensor) is not obstructed.

Once the ice supply in the bin has been completely exhausted, it my take up to 90 minutes before additional ice is available, and approximately 24 hours to completely refill the bin.

Icemaker is not making ice.

Refrigerator was recently installed or icemaker recently connected.

Icemaker not turned on. Locate the icemaker ON/OFF switch and confirm

The ice detecting sensor is obstructed.

The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on.

Icemaker shutoff (arm or sensor) obstructed.

Reverse osmosis water filtration system is connected to your cold water supply.

It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice.

that it is in the ON

Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation.

Connect refrigerator to the water supply and turn the water shutoff valve fully open.

If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors.

Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Water Pressure section.)

(I) position.

TROUBLESHOOTING

Problem Possible Causes Solutions

Not dispensing water.

New installation or water line recently connected.

The dispenser panel is locked. Press and hold the Lock button for three seconds

The dispenser is not set for water dispensing.

Refrigerator or freezer doors are not closed properly.

Water filter has been recently removed or replaced.

Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.

to unlock the control panel and dispenser.

The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water.

Water will not dispense if any of the refrigerator doors are left open.

After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.

ENGLISH

Tubing connecting refrigerator to house supply valve is kinked.

The house water supply is not connected, the valve is not turned on fully, or the valve is clogged.

The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks.

Connect refrigerator to the water supply and turn the water shutoff valve fully open.

If the problem persists, it may be necessary to contact a plumber.

TROUBLESHOOTING

ENGLISH

Ice has bad taste or odor.

Dispensing warm water.

Problem Possible Causes Solutions

Water supply contains minerals such as sulfur.

Icemaker was recently installed. Discard the first few batches of ice to avoid

Ice has been stored for too long.

The food has not been stored properly in either compartment.

The interior of the refrigerator needs to be cleaned.

The ice storage bin needs to be cleaned.

Refrigerator was recently installed.

A water filter may need to be installed to eliminate taste and odor problems.

NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies.

discolored or bad tasting ice.

Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste. Throw away old ice and make a new supply.

Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.

See the Care and Cleaning section for more information.

Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it.

Allow 24 hours after installation for the water storage tank to cool completely.

Water has bad taste or odor.

The water dispenser has been used recently and the storage tank was exhausted.

Dispenser has not been used for several hours.

Refrigerator is connected to the hot water supply.

Water supply contains minerals such as sulfur.

Water filter has been exhausted. It is recommended that you replace the water

Refrigerator was recently installed.

Depending on your specific model, the water storage capacity will range from approximately 20 to 30 oz.

If the dispenser has not been used for several hours, the first glass dispensed may be warm. Discard the first 10 oz.

Make sure that the refrigerator is connected to a cold water pipe.

WARNING: Connecting the refrigerator to a

hot water line may damage the icemaker.

A water filter may need to be installed to eliminate taste and odor problems.

filter:

 Approximately every 6 months.  When the water filter indicator turns on.  When the water dispenser output decreases.  When the ice cubes are smaller than normal.

TROUBLESHOOTING

Problem Possible Causes Solutions

Icemaker is making too much ice.

Clicking The defrost control will click

Rattling Rattling noises may come from

Icemaker shutoff (arm/sensor) is obstructed.

when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off.

the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator.

Refrigerator is not resting solidly on the floor.

Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper operation.

Normal Operation

Floor is weak or uneven or leveling legs need to be adjusted. See the Door Alignment section.

ENGLISH

Refrigerator with linear compressor was jarred while running.

Whooshing Evaporator fan motor is

circulating air through the refrigerator and freezer compartments.

Air is being forced over the condenser by the condenser fan.

Gurgling Refrigerant flowing through the

cooling system.

Popping Contraction and expansion of

the inside walls due to changes in temperature.

Sizzling Water dripping on the defrost

heater during a defrost cycle.

Vibrating If the side or back of the

refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound.

Normal Operation

To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet.

Dripping Water running into the drain pan

during the defrost cycle.

Normal Operation

TROUBLESHOOTING

ENGLISH

Pulsating or High-Pitched Sound

Doors will not close correctly or pop open.

Problem Possible Causes Solutions

Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound.

Food packages are blocking the door open.

Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.

The doors were removed during product installation and not properly replaced.

Normal Operation

Rearrange food containers to clear the door and door shelves.

Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Using Your Refrigerator section for more information.

Remove and replace the doors according to the Removing and Replacing Refrigerator Handles and Doors section.

Doors are difficult to open.

Refrigerator wobbles or seems unstable.

Lights do not work.

Refrigerator has an unusual odor.

Refrigerator is not leveled properly.

The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they

Door was recently closed. When you open the door, warmer air enters the

Leveling legs are not adjusted properly.

Floor is not level. It may be necessary to add shims under the

LED interior lighting failure. The refrigerator compartment lamp is LED interior

The Air Filter may need to be set to the MAX setting or replaced.

See Door Alignment in the Refrigerator Installation section to level refrigerator.

touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.

refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily.

Refer to the Leveling and Door Alignment section.

leveling legs or rollers to complete installation.

lighting, and service should be performed by a qualified technician.

Set the Air Filter to the MAX setting. If the odor does not go away within 24 hours, the filter may need to be replaced. See the Replacing the Air Filter section for replacement instructions.

The interior of the refrigerator is covered with dust or soot.

The refrigerator is located near a fire source, such as a fireplace, chimney or candle.

Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle.

LIMITED WARRANTY

LIMITED WARRANTY FOR USA

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S. Territories.

WARRANTY PERIOD

Refrigerator/

Freezer

One (1) year from the date of original retail purchase

Parts and Labor (internal/ functional parts only)

Sealed System (Condenser,

Dryer, Connecting Tube

and Evaporator)

Five (5) years from the date of original retail purchase

Parts and Labor Parts and Labor

Five (5) years from the date of original retail purchase

Compressor

Linear / Inverter Compressor Only : Parts Only for years 6-10 from the date of original retail purchase (Consumer will be charged for labor)

ENGLISH

%Replacement products and parts are warranted for the remaining portion of the original warranty

period or ninety (90) days, whichever is greater.

%Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured.

%Proof of original retail purchase specifying the Product model and date of purchase is required to

obtain warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

%Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct

unauthorized repairs.

%Damage or failure of the Product to perform during power failures and interrupted or inadequate

electrical service.

%Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,

inadequate or interrupted water supply or inadequate supply of air.

%Damage resulting from operating the product in a corrosive atmosphere or contrary to the product

ENGLISH

%Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire,

%Damage or failure caused by unauthorized modification or alteration, or if used for other than the

%Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance.

%Damage or failure caused by incorrect electrical current, voltage, or plumbing codes. %Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or

%Damage or missing items to any display, open box, or discounted Product. %Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar

%Products with original serial numbers that have been removed, altered, or cannot be readily

%Increases in utility costs and additional utility expenses. %Any noises associated with normal operation. %Use of accessories (e.g., water filters, etc.), components, or consumable cleaning products that are

%Replacement of light bulbs, filters, or any consumable parts. %When Product is used for other than normal and proper household use (e.g. commercial or

%Costs associated with removal and reinstallation of your Product for repairs. %Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered

LIMITED WARRANTY

owner’s manual.

floods, acts of God, or any other causes beyond the control of LG.

intended purpose.

Improper repair includes use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.

other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.

disclaimer.

determined.

not authorized by LG.

industrial use, offices, and recreational facilities or vehicles) or contrary to the instructions outlined in the Product’s owner’s manual.

under this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com. Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions.

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its

LIMITED WARRANTY

Notice of Dispute.

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver.

the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures.

demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law.

disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs.

demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location.

conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

In the event you intend to commence an arbitration proceeding, you must first notify

Upon failure to resolve the dispute during

To begin arbitration of a claim, either you or LG must make a written

The law of the state of your residence shall govern this Limited Warranty and any

You do not need to pay any fee to begin an arbitration. Upon receipt of your written

If your claim is for $25,000 or less, you may choose to have the arbitration

ENGLISH

LIMITED WARRANTY

ENGLISH

Opt Out.

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repaircontinued and clicking on “Find My Model & Serial Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

LIMITED WARRANTY

LIMITED WARRANTY FOR CANADA

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.

WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will

begin sixty (60) days from the date of manufacture)

Refrigerator

One (1) year from the

date of original retail

purchase

Sealed System (Condenser, Dryer, Connecting

Tube and Evaporator)

One (1) year from the

date of original retail

purchase

Seven (7) years from

the date of original

retail purchase

Linear / Inverter

Compressor

Ten (10) years from the

date of original retail

purchase

ENGLISH

Parts and Labor (internal/ functional parts only)

%Replacement products and parts are warranted for the remaining portion of the original warranty

period or ninety (90) days, whichever is greater.

%Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured, all at the sole discretion of LGECI.

%Proof of original retail purchase specifying the Product model and date of purchase is required to

obtain warranty service under this Limited Warranty.

LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warranty’s terms.

Parts and Labor

Parts only (Consumer will be charged for labor)

Part only (Consumer will be charged for labor)

LIMITED WARRANTY

ENGLISH

THIS LIMITED WARRANTY DOES NOT COVER:

%Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct

%Damage or failure of the Product to perform during power failures and interrupted or inadequate

%Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,

%Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire,

%Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of

%Damage or failure caused by unauthorized modification or alteration of the Product, or if used for

%Damage or failure caused by incorrect electrical current, voltage or plumbing codes; %Damage or failure caused by use that is other than normal household use, including, without

%Damage or failure caused by the use of any accessories, components or cleaning products,

%Replacement of the water filter cartridge due to water pressure that is outside the specified

%Damage or failure caused by transportation and handling, including scratches, dents, chips and/or

%Damage or missing items to any display, open box, refurbished or discounted Product; %Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar

%Products with original serial numbers that have been removed, altered or cannot be readily

%Increases in utility costs and additional utility expenses in any way associated with the Product; %Any noises associated with normal operation of the Product; %Replacement of light bulbs, filters, fuses or any other consumable parts; %Replacement of any part that was not originally included with the Product; %Costs associated with removal and/or reinstallation of the Product for repairs; and %Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional

%Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a

wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;

electrical service;

inadequate or interrupted water supply or inadequate supply of air; Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the

instructions outlined in the Product’s owner’s manual;

floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;

the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual;.

other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;

limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product’s owner’s manual;

including, without limitation, water filters, that are not approved/authorized by LGECI;

operating range or due to excessive sediment in the water supply;

other damage to the finish of the Product, workmanship and is reported to LGECI within one (1) week of delivery of the Products;

disclaimer;

determined at the discretion of LGECI;

parts covered under this Limited Warranty.

150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.

such damage results from defects in materials or

unless

All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does Not Cover, shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:

Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or. Visit our website at http://www.lg.com

LIMITED WARRANTY

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions.

Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute.

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver.

the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.

Arbitration Rules and Procedures.

demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law.

Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.

For the purposes of this section, references to “LG” mean LG Electronics Canada,

In the event you intend to commence an arbitration proceeding, you must first notify

Upon failure to resolve the dispute during

To begin arbitration of a claim, either you or LG must make a written

The law of the province or territory of your residence shall govern this Limited

ENGLISH

LIMITED WARRANTY

ENGLISH

Fees/Costs.

demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location.

conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any inperson arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.

Severability and Waiver.

is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty.

Opt Out.

(d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial Number”).

In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.

Conflict of Terms.

Warranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.

You do not need to pay any fee to begin an arbitration. Upon receipt of your written

If your claim is for $25,000 or less, you may choose to have the arbitration

If any portion of this Limited Warranty (including these arbitration procedures)

You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

In the event of a conflict or inconsistency between the terms of this Limited

LG LMXC23746D User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual