USER GUIDE
LM-X525ZAW
Copyright ©2019 LG Electronics Inc. All rights reserved.
MFL71462502 (1.0) |
www.lg.com |
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About this user guide
ENGLISH
Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.
•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
•Descriptions are based on the device default settings.
•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.
•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.
•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.
•Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.
•Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third parties.
CAUTION: Situations that may cause minor injury or damage to the device.
NOTE: Notices or additional information.
About this user guide |
2 |
Table of contents
5 Guidelines for safe and efficient use
01
Custom-designed Features
13 Camera features
18 Gallery features
22Sound quality and effects features
22 Google Assistant
24 Fingerprint recognition
27 Multi-tasking feature
02
Basic Functions
30Product components and accessories
31Parts overview
34Turning the power on or off
35Installing the SIM card
38Inserting the memory card
39Removing the memory card
39 |
Battery |
41 |
Touch screen |
45 |
Home screen |
54 |
Screen lock |
59Memory card encryption
60Taking screenshots
60 Entering text
65 Content sharing
67 Do not disturb
03
Useful Apps
69Installing and uninstalling apps
70App trash
71App Shortcuts
72Phone
76Messaging
77Camera
87Gallery
91Contacts
94QuickMemo+
96Clock
3
97Calendar
98Tasks
98Music
99Calculator
99Email
100Audio Recorder
101Update centre
101File Manager
101Smart Doctor
102LG Mobile Switch
102SmartWorld
103RemoteCall Service
103Google apps
04
Settings
107 Settings
107 Network
119Sound
120Display
121General
05
Appendix
133LG Language Settings
133LG Bridge
134Phone software update
136Anti-Theft Guide
137Open Source Software Notice Information
137Regulatory information (Regulation ID number, E-labeling, etc.)
138Trademarks
139DECLARATION OF CONFORMITY
139 More information
141 FAQ
Table of contents |
4 |
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.
•The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.
•While there may be differences between the SAR levels of various LG device models, they are all designed to meet the relevant guidelines for exposure to radio waves.
•The SAR limit recommended by the International Commission on Non-Ionizing
RadiationProtection(ICNIRP)is2 W/kgaveragedover10 goftissue.
•The highest SAR value for this model tested for use at the ear is 0.322 W/kg
(10 g)andwhenwornonthebodyis1.050 W/kg(10 g).
5
•This device meets RF exposure guidelines when used either in the normal use positionagainsttheearorwhenpositionedatleast5mmawayfromthebody.
When a carry case, belt clip or holder is used for body-worn operation, it should notcontainmetalandshouldpositiontheproductatleast5mmawayfrom your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.
Product care and maintenance
•Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories.
•Some contents and illustrations may differ from your device without prior notice.
•Do not disassemble this unit. Take it to a qualified service technician when repair work is required.
•Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.
•Keep away from electrical appliances such as TVs, radios and personal computers.
•The unit should be kept away from heat sources such as radiators or cookers.
•Do not drop.
•Do not subject this unit to mechanical vibration or shock.
•Switch off the device in any area where you are required to by special regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.
•Do not handle the device with wet hands while it is being charged. It may cause an electric shock and can seriously damage your device.
•Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.
•Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).
•Do not charge the device when it is on soft furnishings.
Guidelines for safe and efficient use |
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•The device should be charged in a well ventilated area.
•Do not subject this unit to excessive smoke or dust.
•Do not keep the device next to credit cards or transport tickets; it can affect the information on the magnetic strips.
•Do not tap the screen with a sharp object as it may damage the device.
•Do not expose the device to liquid or moisture.
•Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.
•Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.
•Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.
•If your device gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.
•A mobile device requires proper air circulation in order to dissipate heat. Direct skin contact and inadequate circulation of air flow to the device may cause the device to overheat. The device must be at least 1.0cm from between the user’s body.
•Prevent dust of any other foreign substances from getting into the Charger/ USB cable port. It may cause heat or fire.
•Please ensure that the product does not get in contact with liquid. Do not use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes color. Please note that this will limit you from receiving any free-of-charge repair services provided under warranty.
Guidelines for safe and efficient use |
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Efficient device operation
Electronics devices
All devices may receive interference, which could affect performance.
•Do not use your device near medical equipment without requesting permission. Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.
•Pacemakermanufacturersrecommendthatyouleaveatleast15cmofspace between other devices and a pacemaker to avoid potential interference with the pacemaker.
•This device may produce a bright or flashing light.
•Some hearing aids might be disturbed by devices.
•Minor interference may affect TVs, radios, PCs etc.
•Useyourdeviceintemperaturesbetween0 ºCand40 ºC,ifpossible.Exposing your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.
Road safety
Check the laws and regulations on the use of devices in the area when you drive.
•Do not use a hand-held device while driving.
•Give full attention to driving.
•Pull off the road and park before making or answering a call if driving conditions so require.
•RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.
•When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.
•If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.
Guidelines for safe and efficient use |
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Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.
•When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.
• Excessive sound pressure from earphones and headphones can cause hearing loss.
Glass Parts
Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.
Blasting area
Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.
Potentially explosive atmospheres
•Do not use your device at a refueling point.
•Do not use near fuel or chemicals.
•Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your device or accessories.
Guidelines for safe and efficient use |
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In aircraft
Wireless devices can cause interference in aircraft.
•Turn your device off before boarding any aircraft.
•Do not use it on the ground without permission from the crew.
Children
Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.
Battery information and care
•You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.
•Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.
•Do not disassemble or short-circuit the battery.
•Keep the metal contacts of the battery clean.
•Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.
•Recharge the battery if it has not been used for a long time to maximise usability.
•Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.
•Do not leave the battery in hot or cold places, as this may deteriorate battery performance.
•Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
•If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.
Guidelines for safe and efficient use |
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•Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger.
•Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.
•Make sure that no sharp-edged items such as animal’s teeth or claws, come into contact with the battery. This could cause a fire.
Securing personal information
•Make sure to protect your personal information to prevent data leakage or misuse of sensitive information.
•Always back up important data while using the device. LG is not responsible for any data loss.
•Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.
•Read the permission screen carefully while downloading applications.
•Be cautious using the applications that have access to multiple functions or to your personal information.
•Check your personal accounts regularly. If you find any sign of misuse of your personal information, ask your service provider to delete or change your account information.
•If your device is lost or stolen, change the password of your account to secure your personal information.
•Do not use applications from unknown sources.
Notice for Battery replacement
• For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.
•Li-Ion Battery is a hazardous component which can cause injury.
•Battery replacement by non-qualified professional can cause damage to your device.
Guidelines for safe and efficient use |
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01
Custom-designed
Features
Camera features
Wide-angle camera
You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the rear camera.
Tap , then tap/to switch between the standard and wideangle.
Standard-angle
Wide-angle
Rear Camera |
• See Starting the camera for details.
•You can switch between the standard and wide-angle camera lenses on the rear camera only.
Custom-designed Features |
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Portrait
You can take a sharp portrait by applying the camera lens blur effect.
1Tap , then tap Portrait.
2Tap to take a photo.
•To adjust blur strength, drag the slide bar to the left or right.
• Keep the distance to your subject within 1.3 ~ 5.0 feet when using the rear camera.
•This feature is not available If the surroundings are too dark.
•After applying this feature, tap the desired position on the preview screen to automatically apply the exposure value and focus when using the rear camera, or exposure value only when using the front camera.
Custom-designed Features |
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AI CAM
You can effectively take photos or record videos since the camera recognises the object when taking a photo or recording a video.
1Tap , then tap AI CAM.
2When the object is recognised, the best effect for the scene is applied.
•To apply other effects, tap the scene icon.
•Pet, city, flower, food, landscape, person, sunset, auto, total 8 categories can be recognised automatically.
Sunset |
Flower |
• The result of the scene recognition may differ depending on the illumination or the location of the subject while taking photos. Keywords do not appear on the actual photos or videos.
•This feature is available only when the front and rear cameras are in the Auto mode.
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Google Lens
You can get more information or take action on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in your device.
For example, when you use Google Lens on a:
•Business card: You can save the phone number or address to a contact.
•Book: You can get reviews and other details about it.
•Landmark or building: You can get more details about it.
•Painting in a museum: You can get details about it.
•A plant or animal: You can learn more about it.
•A flyer or event billboard: You can add that event to your calendar.
• Google Lens is available only when your device is connected to the internet. If you use mobile data, you may be charged for data usage, depending on your pricing plan.
•This function may be not supported, or the supported languages may differ depending on the service area.
Use Google Lens
1Tap , then tap Google Lens.
2Point your camera at an item.
3To get details or take action:
•Tap the item on your screen.
•To select text: Tap a word, then tap it again and drag the blue dots.
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Flash Jump-Cut
Photos taken at a regular interval are saved as GIF files.
1Tap , then tap MODE Flash Jump-Cut .
2Tap to take a photo.
•Photos are taken every 3 seconds and saved as a GIF file.
•Tap on the screen to select the number of photos you want to take.
•While taking photos, tap to create GIF files with previously taken photos.
• The flash automatically turns on to act as a timer.
•The shots taken this time and the total number of shots are displayed at the bottom of the screen.
•All taken photos are saved as GIF files only.
•You may not change the GIF speed nor image order.
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Gallery features
Making a collage
You can make a collage from the associated content.
1While viewing an album, tap Make collage.
2Select the desired images to add to the a collage and then tap NEXT.
•Select the desired layout from the bottom of the screen.
3Tap MAKE.
• A maximum of 9 images can be used to create a collage.
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Creating a movie
You can create a new movie by putting images and videos together.
1Tap Photos tab, then tap Create movie.
You can also tap Play tab, then tap Create movie.
2Select images or videos for your movie and tap NEXT.
3Edit the selected images and videos and then tap SAVE.
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Deleting files
You can select images or videos to delete from your video by tapping at its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
•The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.
•This feature may not support some image or video formats.
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Making a GIF
You can easily make a GIF file using recorded videos or photos.
Making a GIF by using recorded videos
1At the desired starting point while watching a video, tap .
2Select the length of the GIF you want to create.
•GIF is generated for the time selected from the current time.
•For videos less than 5 seconds, GIF images are automatically generated for the remaining time.
Making a GIF by using photos
1While viewing an album, tap Create GIF.
You can also tap on Play on the Play tab of the Gallery app.
2Select the desired photos to create a GIF file and then tap NEXT.
•You can add more images and adjust the GIF speed, screen ratio, and file order.
• You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.
• A maximum of 100 images can be used to create a GIF file.
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Sound quality and effects features
DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device.
Tap Settings Sound Sound quality and effects DTS:X 3D Surround, then tap to activate this feature.
Adjusting the sound direction
You can adjust the sound direction as desired.
1Tap Settings Sound Sound quality and effects DTS:X 3D Surround, then tap .
2Select sound direction.
Google Assistant
Google Assistant overview
You can launch or use desired apps with your voice.
• To use this feature, first connect to the network and sign in to your Google Account.
•This feature may not work properly or voice recognition accuracy may decrease in areas where Wi Fi or mobile network signal strength is weak.
•This function may be not supported, or the supported languages may differ depending on the service area.
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Launching Google Assistant
1Press and hold from the Home screen to launch Google Assistant.
2Tap GET STARTED.
3Follow the on-screen instructions and say “Ok Google”.
•The device saves your voice data for recognition.
4Tap Save.
Launching Google Assistant with your voice
1Say “Ok Google” when the screen is turned on.
2Say a command or question when “Hi,I’m your Google Assistant. Tell me how I can help.” appears on the screen.
Launching Google Assistant from the Home screen
1Touch and hold on the Home screen.
2Say a command or question when “Hi,I’m your Google Assistant. Tell me how I can help.” appears on the screen.
• Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.
Custom-designed Features |
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Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
•To unlock the screen.
•To view the locked content in the QuickMemo+.
•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.
• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.
•If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.
•The device has a fingerprint sensor. Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.
•When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.
•A fingerprint may not be recognised properly if the surface of your finger has a scar or is not smooth due to being soaked in water.
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•If you bend your finger or use the fingertip only, your fingerprint may not be recognised. Make sure that your finger covers the entire surface of the fingerprint sensor.
•Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.
•The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint identification.
1 Tap Settings General Lock screen & security Fingerprints.
• A lock screen must be set in order to be able to use this feature.
•If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.
2Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.
• Gently press the fingerprint sensor so that the sensor can recognise your fingerprint.
•Ensure that your fingertip covers the entire surface of the fingerprint sensor.
Custom-designed Features |
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3Follow the on-screen instructions.
•Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.
4When the fingerprint registration is done, tap OK.
•Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
1Tap Settings General Lock screen & security Fingerprints.
2Unlock according to the specified lock method.
3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:
1Tap Settings General Lock screen & security Fingerprints.
2Unlock according to the specified lock method.
3On the fingerprint settings screen, activate the desired function:
•Screen lock: Unlock the screen with a fingerprint.
•Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock is set.
Custom-designed Features |
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Multi-tasking feature
Multi window
You can use two apps at the same time by separating the screen into the multiple windows.
1Tap from the Home touch buttons.
•Recently-used apps appear.
2Tap at the top of the desired app to use the Multi window feature.
•The selected app appears at the top half of the screen.
Alternatively,
1Touch and hold while using an app.
•Recently-used apps appear on the split screen.
2Tap at the top of the desired app to use the Multi window feature.
•The selected app appears at the top half of the screen.
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• To deactivate the Multi window feature, touch and hold on the Home touch button.
•To adjust the size of the split screen, drag at the center of the screen.
•The Multi window feature is not supported by some LG apps and the apps downloaded from the Play Store.
Overview screen
The Overview screen provides a preview of your recently used apps.
To view the list of recently used apps, tap on the Home, then tap the displayed app.
•Touch and hold an app and drag it to the top of the screen to start the
app with the Multi window feature. You can also tap at the top of each app.
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02
Basic Functions