Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG licence agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
• This user guide is written in major languages for each country.
Depending on the language used, content may partly differ.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
2About this user guide
Table of contents
01
Custom-designed
Features
6Video recording features
7Gallery features
10Sound quality and effects
21Parts overview
24Turning the power on or off
25Installing the SIM card and
memory card
27Removing the memory card
27 Battery
29Touch screen
32Home screen
42Screen lock
47Memory card encryption
48Taking screenshots
48Copy and Paste
49Do not disturb
03
Useful Apps
51Installing and uninstalling apps
52App trash
53App Shortcuts
54 Phone
59 Messaging
60 Camera
71 Gallery
74 Contacts
77 QuickMemo+
79 Clock
80 Music
81 Calculator
3
81 E-mail
83FM Radio
83File Manager
84Smart cleaning
84LG Mobile Switch
84 Downloads
85 SmartWorld
86RemoteCall Service
86Google apps
04
Settings
90 Settings
90 Network
99 Sound
101 Display
102 General
05
Appendix
114 LG Language Settings
114 LG Bridge
115 Phone software update
117 Anti-Theft Guide
118 Open Source Software Notice
Information
118 Regulatory information(FCC/IC
ID number, etc.)
119 Trademarks
120 More information
121 FAQ
06
For Your Safety
07
Safety Guidelines
149 LIMITED WARRANTY
STATEMENT
4Table of contents
01
Custom-designed
Features
Video recording features
Portrait
You can take a sharp portrait by applying the camera lens blur effect.
Tap , then tap Portrait.
1
Tap to take a photo.
2
• To adjust blur strength, drag the slide bar to the left or right.
• This feature is not available If the surroundings are too dark.
• After applying this feature, tap the desired position on the preview
screen to automatically apply the exposure value and focus when using
the rear camera, or exposure value only when using the front camera.
Custom-designed Features6
Gallery features
Creating a movie
You can create a new movie by putting images and videos together.
Tap Photo tab, then tap Create movie.
1
Select images or videos for your movie and tap NEXT.
2
Edit the selected images and videos and then tap SAVE.
3
Custom-designed Features7
Deleting files
You can select images or videos to delete from your video by tapping
at the top right corner of its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
previously added.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback
time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be
changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Custom-designed Features8
Making a GIF
You can easily make a GIF file using recorded videos or photos.
Making a GIF by using recorded videos
At the desired starting point while watching a video, tap .
1
Select the length of the GIF you want to create.
2
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
Making a GIF by using photos
While viewing an album, tap Create GIF.
1
You can also tap
Select the desired photos to create a GIF file and then tap NEXT.
2
• You can add more images and adjust the GIF speed, screen ratio,
and file order.
• You may use this feature solely for creative purposes. The use of this
feature involving infringement of any other person’s rights, such as
copyright or defamatory or offensive statements, may be subject to civil,
criminal, or administrative liabilities and/or penalties under applicable
laws. You shall not copy, reproduce, distribute, or otherwise make illegal
use of any copyrighted materials without permission of the rightful
owner or copyright holder. To the fullest extent permitted by applicable
law, LG Electronics disclaims all expressed and implied warranties as well
as liabilities associated thereto.
• A maximum of 100 images can be used to create a GIF file.
on Play on the Play tab of the Gallery app.
Custom-designed Features9
Sound quality and effects
features
DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid
sound. To use this feature, connect earphones, speaker or other external
audio devices to your device.
SettingsSoundSound quality and effectsDTS:X 3D
Tap
Surround, then tap
Adjusting the sound direction
You can adjust the sound direction as desired.
Tap SettingsSoundSound quality and effectsDTS:X 3D
1
Surround, then tap
Select sound direction.
2
to activate this feature.
.
Google Assistant
Google Assistant overview
You can launch or use desired apps with your voice.
• To use this feature, first connect to the network and sign in to your
Google Account.
• This feature may not work properly or voice recognition accuracy may
decrease in areas where Wi-Fi or mobile network signal strength is weak.
Custom-designed Features10
Launching Google Assistant
Press and hold from the Home screen to launch Google Assistant.
1
Tap GET STARTED.
2
Follow the on-screen instructions and say “Ok Google”.
3
• The device saves your voice data for recognition.
Select whether to use voice recognition unlock feature.
4
• When this feature is activated, you can unlock the screen by saying
“Ok Google” while the screen is turned off or locked.
• This feature may be more vulnerable to security than the other screen
locks, such as Knock Code, Pattern, PIN, and Password.
When a similar voice or your recorded voice is used, the screen may be
unlocked.
• To use this feature, tap
security
Select screen lock, and then use the screen lock method
you set to unlock the device.
• You need to unlock the device by using the specified method after
failing to unlock the device with voice recognition. See
lock
for details.
Tap Save.
5
SettingsGeneralLock screen &
Setting a screen
Launching Google Assistant with your voice
Say “Ok Google” when the screen is turned off or locked.
1
Say a command or question when “Hi, how can I help?” appears on
2
the screen.
Custom-designed Features11
Launching Google Assistant from the Home
screen
Touch and hold on the Home screen.
1
Say a command or question when “Hi, how can I help?” appears on
2
the screen.
• Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.
Audio Recorder
You can record and save your voice or others’ voices from important
events. Recorded voice files can be played back or shared.
Tap EssentialsAudio Recorder.
1
• To add an event, tap
event to the desired date.
• To save the recording’s location details, tap
under Location.
Tap .
2
• To pause recording, tap
Tap to end the recording.
3
• The file is saved automatically and the recorded files screen appears.
Tap to play the recorded voice.
4
Add tagsAdd underEvent. Then, add an
Add tagsAdd
.
• Ta p to view the recorded files. You can play a recorded voice file from
the list.
Custom-designed Features12
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view the locked content in the Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognized by the
fingerprint sensor as the same fingerprint.
• If the device cannot detect your fingerprint, or you forgot the value
specified for registration, visit the nearest LG Customer Service Centre
with your device and ID card.
Custom-designed Features13
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.
• The device has a fingerprint sensor. Ensure that the fingerprint sensor is
not damaged by a metallic object, such as coin or key.
• When water, dust or other foreign substance is on the fingerprint
sensor or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before having the fingerprint
recognized.
• A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface
of the fingerprint sensor.
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is
dry. If the surrounding air is dry, avoid scanning fingerprints, or touch
a metallic object such as coin or key before scanning fingerprints to
remove static electricity.
Custom-designed Features14
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
Tap SettingsGeneralLock screen & securityFingerprints.
1
• A lock screen must be set in order to be able to use this feature.
• If the screen lock is not active, configure the lock screen by following the
on-screen instructions. See
Locate the fingerprint sensor on the back of the device and gently put
2
your finger on it to register the fingerprint.
• Gently press the fingerprint sensor so that the sensor can recognize
your fingerprint.
• Ensure that your fingertip covers the entire surface of the fingerprint
sensor.
Setting a screen lock
for details.
Custom-designed Features15
Follow the on-screen instructions.
3
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
When the fingerprint registration is done, tap OK.
4
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Tap SettingsGeneralLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
3
.
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint. Activate the desired function:
Tap SettingsGeneralLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
On the fingerprint settings screen, activate the desired function:
3
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Unlock content with a fingerprint. To do this, make
sure that the content lock is set.
Custom-designed Features16
Multi-tasking feature
Multi window
You can use two apps at the same time by separating the screen into the
multiple windows.
Tap from the Home touch buttons.
1
• Recently-used apps appear.
Tap at the top of the desired app to use the Multi window feature.
2
• The selected app appears at the top half of the screen.
Alternatively,
Touch and hold while using an app.
1
• Recently-used apps appear on the split screen.
Tap at the top of the desired app to use the Multi window feature.
2
• The selected app appears at the top half of the screen.
Custom-designed Features17
• To deactivate the Multi window feature, touch and hold on the
Home touch button.
• To adjust the size of the split screen, drag
screen.
• The Multi window feature is not supported by some LG apps and the
apps downloaded from the Play Store.
at the centre of the
Overview screen
The Overview screen provides a preview of your recently used apps.
To view the list of recently used apps, tap
displayed app.
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi window feature. You can also tap
each app.
on the Home, then tap the
at the top of
Custom-designed Features18
02
Basic Functions
Product components and
accessories
The following items are included with your device.
• Device
• Quick Start Guide
• USB cable
• The items described above may be optional.
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories made
by other manufacturers may affect your device's call performance or
cause malfunctions. This may not be covered by LG's repair service.
• Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact an LG Customer Service Centre.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional items, contact an LG Customer Service Centre.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Remove the protective film from the Fingerprint sensor before use of
the fingerprint recognition feature.
• Charger
• Ejection pin
Basic Functions20
Parts overview
Microphone
Proximity/Ambient light
Front camera lens
Volume keys (+/-)
SIM/Memory card tray
Stereo headset jack
Fingerprint sensor
sensor
Flash
Earpiece
Flash
Power/Lock key
Touch screen
Charger/USB cable port
Rear camera lens
Speaker
Microphone
Basic Functions21
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyses the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a photo.
To take continuous photos, press and hold the Volume key.
- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+) key
twice to launch Capture+.
• Power/Lock key
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
• Fingerprint sensor
- Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See
Fingerprint recognition overview
details.
for
Basic Functions22
• Some functions may be restricted for access, depending on the device
Good exampleBad example
specifications.
• Do not put heavy objects on the device or sit on it. Failure to do so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.
Do not cover the microphone.Microphone
Basic Functions23
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
Press and hold the Power/Lock key and the Volume Down (-) key at
1
the same time until the power is turned off.
When the device is restarted, release the key.
2
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn the device off.
• Power off and restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related functions,
including making phone calls, messaging and browsing the Internet.
Other functions remain available.
Basic Functions24
Installing the SIM card and
memory card
Insert the SIM card from your mobile service provider and the separately
purchased memory card into the device.
• In order for the water-resistant and dust-resistant features to work
effectively, the card tray must be inserted correctly.
Insert the ejection pin into the hole in the card tray and then pull out
1
the card tray from the device.
Place the SIM card or memory card on the card tray and then insert
2
the card tray into the device in the direction of the arrow.
SIM card
Memory card
(optional-sold
separately)
Basic Functions25
• This device supports only Nano SIM cards.
NanoMicroStandard
• For problem-free performance, it is recommended to use the phone
with the correct type of SIM card. Always use a factory-made SIM card
supplied by the service provider.
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
• When you insert the SIM card or memory card, place it on the card tray
correctly.
• When you insert the card tray back into the device, insert it horizontally
in the direction of arrow as shown in the figure. Make sure that the card
placed on the card tray does not move out of its position.
• Insert the SIM card with the gold-coloured contacts facing downwards.
• Be sure to insert the SIM card into the device by following the
instructions in the user manual.
• If you insert to or remove the card tray from the device, be careful not
to let water or other liquids enter into the card tray. If a wet card tray or
card is inserted into the device, your device may get damaged.
• Memory card is an optional item.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
Basic Functions26
Removing the memory card
Unmount the memory card before removing it for safety.
Tap SettingsGeneralStorage .
1
Insert the ejection pin into the hole in the card tray and then pull out
2
the card tray from the device.
Remove the memory card from the card tray.
3
Insert the card tray back into the slot.
4
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery.
Charging cable terminal
Basic Functions27
• Do not use the external terminal, charging cable or gender for the
device in presence of moisture. This may cause fire, electric shock,
injury, or device malfunction. If there is moisture, stop using the device
immediately and remove the moisture completely.
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger and charging cable. Charging
the battery with a third-party charger may cause the battery to explode
or may damage the device.
• Your device has an internal rechargeable battery. For your safety, do not
remove the embedded battery.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• A charging adapter that supports fast charging is included with the
product.
• The fast charging feature may not work if a fast charging adapter other
than the genuine adapter provided with the product is used.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a
longer time than plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
Precautions when using the device
• Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
• Failure to follow the instructions in this guide and improper use may
damage the device.
Basic Functions28
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Cancel background operations to increase battery life.
To minimize battery consumption, follow these tips:
• Turn off the Bluetooth® or Wi-Fi network function when not using
them.
• Set the screen timeout to as short a time as possible.
• Minimize the screen brightness.
• Set a screen lock when the device is not used.
• Check the battery level while using any downloaded apps.
Touch screen
You can familiarize yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Basic Functions29
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