LG LM-X510WM User Manual

ENGLISH
FRANÇAIS

MBM66499901 (1.0)

Quick Start Guide

Printed in XXXXX

LM-X510WMwww.lg.com

ENGLISH

Overview

To turn on the device, press and hold the

for a few seconds.

This device has a non-removable battery.
Do not attempt to remove the back cover.

To perform a soft reset of your device,
simply press & hold the Volume Down and

Power keys until the device restarts.

For more information

Visit www.lg.com to view the user guide
and more information.

1

Installing the SIM card
and memory card

Place the SIM card on the SIM card tray
with the gold-coloured contacts facing
downwards, as shown.

Always use a genuine Nano-SIM card
supplied by the operator.

2

Precautions when using
the device

•

Make sure to use the USB cable
provided; do not use third party USB
cables or chargers with your device. The
LG limited warranty does not cover the
use of third party accessories.

•

Failure to follow the instructions in this
guide and improper use may damage
the device.

Important information
about the device

•

Device apps and services are subject to
change or cancel without notice.

•

When the device is turned on for the first
time, an initial configuration takes place.
The first booting time may be longer
than usual.

Read before use

•

To purchase optional items, contact the
LG Customer Information Centre for
available dealers.

•

Some content and illustrations may differ
from your device, depending on the
area, service provider, software version,
or OS version, and are subject to change
without prior notice.

•

Do not use LG products for other
purposes than those originally intended.
Using non-certified apps, hardware, or
software may damage the device and this
is not covered by the limited warranty.

3

For Your Safety

For Your Safety

Important Information

This user guide contains important information on the
use and operation of this phone. Please read all the
information carefully for optimal performance and to
prevent any damage to or misuse of the phone. Any
changes or modifications not expressly approved in this
user guide could void your warranty for this equipment.

Before You Start

Safety Instructions

To reduce the possibility of electric shock,
do not expose your phone to high humidity
areas, such as the bathroom, swimming
pool, etc.

Always store your phone away from heat. Never
store your phone in settings that may expose it to
temperatures less than 32°F (0°C) or greater than
104°F (40°C), such as outside during extreme weather
conditions or in your car on a hot day. Exposure
to excessive cold or heat will result in malfunction,
damage and/or catastrophic failure.

Be careful when using your phone near other electronic
devices. RF emissions from your mobile phone

may affect nearby in adequately shielded electronic
equipment. You should consult with manufacturers of
any personal medical devices such as pacemakers and
hearing aids to determine if they are susceptible to
interference from your mobile phone.
Turn off your phone in a medical facility or at a gas
station. Never place your phone in a microwave oven as
this will cause the battery to explode.

4

Safety Information

Read these simple guidelines. Breaking the rules may
be dangerous or illegal. Further detailed information
is given in this user guide. Never use an unapproved
battery since this could damage the phone and/or
battery and could cause the battery to explode.

•

Never place your phone in a microwave oven as it will
cause the battery to explode.

•

Your phone contains an internal battery. Do not
dispose of your battery by fire or with hazardous or
flammable materials.

•

Make sure that no sharpedged items come into
contact with the battery. There is a risk of this causing
a fire.

•

Be careful that children do not swallow any parts
such as rubber plugs (earphone, connection parts
of the phone, etc.). This could cause asphyxiation or
suffocation.

•

Unplug the power cord and charger during lightning
storms to avoid electric shock or fire.

•

When riding in a car, do not leave your phone or set
up the hands-free kit near to the air bag. If wireless
equipment is improperly installed and the air bag is
activated, you may be seriously injured.

•

Do not use a hand-held phone while driving.

•

Do not use the phone in areas where its use is
prohibited. (For example: aircraft).

•

Do not expose the battery charger or adapter to
direct sunlight or use it in places with high humidity,
such as a bathroom.

•

Never store your phone in temperatures less than

-4°F (-20°C) or greater than 122°F (50°C).

•

Do not use harsh chemicals (such as alcohol,
benzene, thinners, etc.) or detergents to clean your
phone. There is a risk of this causing a fire.

•

Do not drop, strike, or shake your phone severely.
Such actions may harm the internal circuit boards
of the phone.

5

For Your Safety

•

Part 15.21 Statement

Changes or modifications that are not expressly approved by
the manufacturer for compliance could void the user's
authority to operate the equipment.

Do not use your phone in high explosive areas as the
phone may generate sparks.

•

Do not damage the power cord by bending, twisting,
pulling, or heating.

•

Do not use the plug if it is loose as it may cause a
fire or electric shock.

•

Do not place any heavy items on the power cord. Do
not allow the power cord to be crimped as it may
cause fire or electric shock.

•

Do not handle the phone with wet hands while it is
being charged. It may cause an electric shock or
seriously damage your phone.

•

Do not disassemble the phone.

•

Do not place or answer calls while charging the
phone as it may short-circuit the phone and/or cause
electric shock or fire.

•

Only use the batteries, antennas, and chargers
provided by LG. The warranty will not be applied to
products provided by other suppliers.

•

Only authorized personnel should service the phone
and its accessories. Faulty installation or service may
result in accidents and consequently invalidate the
warranty.

•

Do not hold or let the antenna come in contact with
your body during a call.

•

An emergency call can be made only within a service
area. For an emergency call, make sure that you are
within a service area and that the phone is turned on.

•

Use accessories, such as earphones and headsets,
with caution. Ensure that cables are tucked away
safely and do not touch the antenna unnecessarily.

6

FCC RF Exposure Information

Read this information before operating
the phone.

In August 1996, the Federal Communications
Commission (FCC) of the United States, with its action
in Report and Order FCC 96-326, adopted an updated
safety standard for human exposure to radio frequency
(RF) electromagnetic energy emitted by FCC regulated
transmitters. Those guidelines are consistent with
the safety standard previously set by both U.S. and
international standards bodies.
The design of this phone complies with the FCC
guidelines and these international standards.

Body-worn Operation

This device was tested for typical body-worn operations
with the back of the phone kept 1cm (0.39inches)
between the user’s body and the back of the phone.
To comply with FCC/ISEDC RF exposure requirements,
a minimum separation distance of 1cm (0.39inches)
must be maintained between the user’s body and the
back of the phone.
Any belt-clips, holsters, and similar accessories
containing metallic components may not be used.
Body-worn accessories that cannot maintain 1cm
(0.39inches) separation distance between the user’s
body and the back of the phone, and have not been
tested for typical bodyworn operations may not comply
with FCC/ISEDC RF exposure limits and should be
avoided.

FCC Part 15 Class B Compliance

This device complies with part 15 of FCC rules and
ISEDC license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including

interference that may cause undesired operation
of the device.

7

For Your Safety

Part 15.105 statement

This equipment has been tested and found to comply
with the limits for a class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful interference
with radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful
interference or television reception, which can be
determined by turning the equipment off and on, you
can try to correct the interference by one or more of
the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment
and receiver.

•

Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV
technician for help.

Cautions for Battery

•

Do not disassemble.

•

Do not short-circuit.

•

Do not expose to high temperature: 140°F (60°C).

•

Do not incinerate.

Battery Disposal

•

Please dispose of your battery properly or bring to
your local wireless carrier for recycling.

•

Your phone contains an internal battery. Do not
dispose of your battery by fire or with hazardous or
flammable materials.

8

Adapter (Charger) Cautions

•

Using the wrong battery charger could damage your
phone and void your warranty.

•

The adapter or battery charger is intended for indoor
use only.

•

Do not expose the adapter or battery charger to
direct sunlight or use it in places with high humidity,
such as the bathroom.

Avoid damage to your hearing

•

Damage to your hearing can occur if you are exposed
to loud sounds for long periods of time. We therefore
recommend that you do not turn on or off the
handset close to your ear. We also recommend that
music and call volumes are set to a reasonable level.

•

If you are listening to music whilst out and about,
please ensure that the volume is at a reasonable
level so that you are aware of your surroundings. This
is particularly imperative when attempting to cross
the street.

9

Safety Guidelines

Safety Guidelines

TIA Safety Information

Provided herein is the complete TIA Safety Information
for Wireless Handheld phones. Inclusion of the text
covering Pacemakers, Hearing Aids, and Other Medical
Devices is required in the owner’s manual for CTIA
Certification. Use of the remaining TIA language is
encouraged when appropriate.

Exposure to Radio Frequency Signal

Your wireless handheld portable telephone is a low
power radio transmitter and receiver. When it is ON,
it receives and also sends out radio frequency (RF)
signals. In August, 1996, the Federal Communications
Commissions (FCC) adopted RF exposure guidelines
with safety levels for handheld wireless phones.
Those guidelines are consistent with the safety
standards previously set by both U.S. and international
standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
Those standards were based on comprehensive
and periodic evaluations of the relevant scientific
literature. For example, over 120 scientists, engineers,
and physicians from universities, government health
agencies, and industry reviewed the available body of
research to develop the ANSI Standard (C95.1).
* American National Standards Institute; National

Council on Radiation Protection and Measurements;
International Commission on Non-Ionizing Radiation

Protection
The design of your phone complies with the FCC
guidelines (and those standards).

10

Phone Operation

NORMAL POSITION: Hold the phone as you would any
other telephone with the antenna pointed up and over
your shoulder.

Tips on Efficient Operation

For your phone to operate most efficiently:

•

Do not touch the antenna unnecessarily when the
phone is in use. Contact with the antenna affects
call quality and may cause the phone to operate at a
higher power level than otherwise needed.

Driving

Check the laws and regulations on the use of wireless
phones in the areas where you drive. Always obey
them. Also, if using your phone while driving, please:

•

Give full attention to driving - driving safely is your
first responsibility;

•

Use hands-free operation, if available;

•

Pull off the road and park before making or
answering a call if driving conditions so require.

Electronic Devices

Most modern electronic equipment is shielded from
RF signals.
However, certain electronic equipment may not be
shielded against the RF signals from your wireless
phone.

Pacemakers

The Health Industry Manufacturers Association
recommends that a minimum separation of six (6”)
inches be maintained between a handheld wireless
phone and a pacemaker to avoid potential interference
with the pacemaker.
These recommendations are consistent with the
independent research by and recommendations
of Wireless Technology Research. Persons with
pacemakers:

11

Safety Guidelines

•

Should ALWAYS keep the phone more than six

inches from their pacemaker when the phone is

turned ON;

•

Should not carry the phone in a breast pocket.

•

Should use the ear opposite the pacemaker to

minimize the potential for interference.

•

If you have any reason to suspect that interference is

taking place, turn your phone OFF immediately.

Hearing Aids

Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you may
want to consult your service provider.

Other Medical Devices

If you use any other personal medical device, consult
the manufacturer of your device to determine if they
are adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this
information.

Health Care Facilities

Turn your phone OFF in health care facilities when any
regulations posted in these areas instruct you to do so.
Hospitals or health care facilities may use equipment
that could be sensitive to external RF energy.

Vehicles

RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer or its
representative regarding your vehicle.
You should also consult the manufacturer of any
equipment that has been added to your vehicle.

12

Posted Facilities

Turn your phone OFF in any facility where posted
notices so require.

Aircraft

FCC regulations prohibit using your phone while in the
air. Turn your phone OFF before boarding an aircraft.

Blasting Areas

To avoid interfering with blasting operations, turn
your phone OFF when in a ‘blasting areas or in areas
posted: ‘Turn off two-way radio’. Obey all signs and
instructions.

Potentially Explosive Atmosphere

Turn your phone OFF when in any area with a
potentially explosive atmosphere and obey all signs
and instructions. Sparks in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often,
but not always, marked clearly. Potential areas may
include: fueling areas (such as gasoline stations); below
deck on boats; fuel or chemical transfer or storage
facilities; vehicles using liquefied petroleum gas (such
as propane or butane); areas where the air contains
chemicals or particles (such as grain, dust, or metal
powders); and any other area where you would normally
be advised to turn off your vehicle engine.

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. DO NOT place
objects, including either installed or portable wireless
equipment, in the area over the air bag or in the air
bag deployment area. If in-vehicle wireless equipment
is improperly installed and the air bag inflates, serious
injury could result.

13

Safety Guidelines

Safety Information

Please read and observe the following information for
safe and proper use of your phone and to prevent
damage. Also, keep the user guide in an accessible
place at all times after reading it.

Charger and Adapter Safety

The charger and adapter are intended for indoor
use only.

Battery Information and Care

•

Please dispose of your battery properly or take it to

your local wireless carrier for recycling.

•

The battery does not need to be fully discharged

before recharging.

•

Use only LG-approved chargers specific to your

phone model since they are designed to maximize

battery life.

•

Do not disassemble or impact the battery as it may

cause electric shock, short-circuit, and fire. Store the

battery in a place out of reach of children.

•

Replace the battery when it no longer provides

acceptable performance. The battery can be

recharged several hundred times before replacement.

•

Recharge the battery after long periods of non-use to

maximize battery life.

•

Battery life will vary due to usage patterns and

environmental conditions.

•

Use of extended backlighting, Media Net Browsing,

and data connectivity kits affect battery life and talk/

standby times.

•

Actual battery life will depend on network

configuration, product settings, usage patterns,

battery and environmental conditions.

•

Always unplug the charger from the wall socket after

the phone is fully charged to save unnecessary power

consumption of the charger.

14

•

A charging adapter that supports fast charging is
included with the product.

•

Do not use third party chargers with your device as
they may not support fast charging and may cause
damage to your device.

Explosion, Shock, and Fire Hazards

•

Do not put your phone in a place subject to excessive
dust and keep the minimum required distance
between the power cord and heat sources.

•

Unplug the power cord prior to cleaning your phone,
and clean the power plug pin when it is dirty.

•

When using the power plug, ensure that it is firmly
connected. If it is not, it may cause excessive heat
or fire.

•

If you put your phone in a pocket or bag without
covering the receptacle of the phone (power plug
pin), metallic articles (such as a coin, paperclip or
pen) may shortcircuit the phone. Always cover the
receptacle when not in use.

•

Do not short-circuit the battery. Metallic articles such
as a coin, paperclip or pen in your pocket or bag
may short-circuit the + and – terminals of the battery
(metal strips on the battery) upon moving. Short­circuiting of the terminal may damage the battery
and cause an explosion.

General Notice

•

Using a damaged battery or placing a battery in your
mouth may cause serious injury.

•

Do not place items containing magnetic components
such as a credit card, phone card, bank book or
subway ticket near your phone. The magnetism
of the phone may damage the data stored in the
magnetic strip.

•

Talking on your phone for a long period of time may
reduce call quality due to heat generated during use.

•

When the phone is not used for a long period
time, store it in a safe place with the power cord
unplugged.

15

Safety Guidelines

•

Using the phone in proximity to receiving equipment

(i.e., TV or radio) may cause interference to the

phone.

•

Do not immerse your phone in water. If this happens,

turn it off immediately. If the phone does not work,

take it to an LG Authorized Service Centre.

•

Do not paint your phone.

•

The data saved in your phone might be deleted

due to careless use, repair of the phone, or upgrade

of the software. Please backup your important

phone numbers. (Ring tones, text messages, voice

messages, pictures, and videos could also be

deleted.) The manufacturer is not liable for damage

due to the loss of data.

•

When you use the phone in public places, set the

ring tone to vibration so as not to disturb others.

•

Do not turn your phone on or off when putting it

near your ear.

•

Your phone is an electronic device that generates

heat during normal operation. Extremely prolonged,

direct skin contact in the absence of adequate

ventilation may result in discomfort or minor burns.

Therefore, use care when handling your phone during

or immediately after operation.

•

Do not attempt to repair or modify the device

yourself. Your device is equipped with an internal

rechargeable battery which should be replaced only

by LG or an authorized LG repair centre. You should

never attempt to open or disassemble this device

yourself and doing so may cause damage that will

void your warranty.

16

FDA Consumer Update

The U.S. Food and Drug Administration Centre for
Devices and Radiological Health Consumer Update on
Mobile Phones.

1. Do wireless phones pose a health hazard?

The available scientific evidence does not show that
any health problems are associated with using wireless
phones. There is no proof, however, that wireless
phones are absolutely safe. Wireless phones emit low
levels of radio frequency energy (RF) in the microwave
range while being used. They also emit very low levels
of RF when in the standby mode. Whereas high levels
of RF can produce health effects (by heating tissue),
exposure to low level RF that does not produce heating
effects causes no known adverse health effects. Many
studies of low level RF exposures have not found any
biological effects. Some studies have suggested that
some biological effects may occur, but such findings
have not been confirmed by additional research. In
some cases, other researchers have had difficulty
in reproducing those studies, or in determining the
reasons for inconsistent results.

2. What is the FDA’s role concerning the safety of
wireless phones?

Under the law, the FDA does not review the safety of
radiation emitting consumer products such as wireless
phones before they can be sold, as it does with new
drugs or medical devices. However, the agency has
authority to take action if wireless phones are shown
to emit radio frequency energy (RF) at a level that is
hazardous to the user. In such a case, the FDA could
require the manufacturers of wireless phones to notify
users of the health hazard and to repair, replace, or
recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA
regulatory actions, the FDA has urged the wireless
phone industry to take a number of steps, including
the following:

•

Support needed research into possible biological
effects of RF of the type emitted by wireless phones;

17

Safety Guidelines

•

Design wireless phones in a way that minimizes any
RF exposure to the user that is not necessary for
device function; and

•

Cooperate in providing of wireless phones with the
best possible information on possible effects of

wireless phone use on human health.
The FDA belongs to an interagency working group
of the federal agencies that have responsibility for
different aspects of RF safety to ensure coordinated
efforts at the federal level. The following agencies
belong to this working group:

•

National Institute for Occupational Safety and Health

•

Environmental Protection Agency

•

Occupational Safety and Health Administration

(Administración de la seguridad y salud laborales)

•

Occupational Safety and Health Administration

•

National Telecommunications and Information

Administration
The National Institutes of Health participates in some
interagency working group activities, as well.
The FDA shares regulatory responsibilities for wireless
phones with the Federal Communications Commission
(FCC). All phones that are sold in the United States
must comply with FCC safety guidelines that limit RF
exposure. The FCC relies on the FDA and other health
agencies for safety questions about wireless phones.
The FCC also regulates the base stations that the
wireless phone networks rely upon. While these base
stations operate at higher power than do the wireless
phones themselves, the RF exposures that people
get from these base stations are typically thousands
of times lower than those they can get from wireless
phones. Base stations are thus not the subject of the
safety questions discussed in this document.

18

3. What kinds of phones are the subject of this
update?

The term ‘wireless phone’ refers here to handheld
wireless phones with builtin antennas, often called
‘cell’, ‘mobile’, or ‘PCS’ phones. These types of
wireless phones can expose the user to measurable
radiofrequency energy (RF) because of the short
distance between the phone and the user’s head.
These RF exposures are limited by FCC safety
guidelines that were developed with the advice of the
FDA and other federal health and safety agencies.
When the phone is located at greater distances
from the user, the exposure to RF is drastically lower
because a person’s RF exposure decreases rapidly with
increasing distance from the source. The so-called
‘cordless phones,’ which have a base unit connected to
the telephone wiring in a house, typically operate at far
lower power levels, and thus produce RF exposures far
below the FCC safety limits.

4. What are the results of the research done already?

The research done thus far has produced conflicting
results, and many studies have suffered from flaws
in their research methods. Animal experiments
investigating the effects of radiofrequency energy
(RF) exposures characteristic of wireless phones
have yielded conflicting results that often cannot be
repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could
accelerate the development of cancer in laboratory
animals. However, many of the studies that showed
increased tumor development used animals that had
been genetically engineered or treated with cancer
causing chemicals so as to be predisposed to develop
cancer in the absence of RF exposure. Other studies
exposed the animals to RF for up to 22 hours per
day. These conditions are not similar to the conditions
under which people use wireless phones, so we don’t
know with certainty what the results of such studies
mean for human health. Three large epidemiology
studies have been published since December 2000.
Between them, the studies investigated any possible
association between the use of wireless phones

19

Safety Guidelines

and primary brain cancer, glioma, meningioma, or
acoustic neuroma, tumors of the brain or salivary
gland, leukemia, or other cancers. None of the studies
demonstrated the existence of any harmful health
effects from wireless phone RF exposures.
However, none of the studies can answer questions
about longterm exposures, since the average period of
phone use in these studies was around three years.

5. What research is needed to decide whether RF
exposure from wireless phones poses a health risk?

A combination of laboratory studies and
epidemiological studies of people actually using
wireless phones would provide some of the data that
are needed. Lifetime animal exposure studies could be
completed in a few years. However, very large numbers
of animals would be needed to provide reliable proof of
a cancer promoting effect if one exists. Epidemiological
studies can provide data that is directly applicable to
human populations, but 10 or more years follow-up
may be needed to provide answers about some health
effects, such as cancer.
This is because the interval between the time of
exposure to a cancer-causing agent and the time
tumors develop - if they do may be many, many
years. The interpretation of epidemiological studies
is hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the
angle at which the phone is held, or which model of
phone is used.

6. What is the FDA doing to find out more about the
possible health effects of wireless phone RF?

The FDA is working with the U.S. National Toxicology
Program and with groups of investigators around the
world to ensure that high priority animal studies are
conducted to address important questions about the
effects of exposure to radiofrequency energy (RF).

20

The FDA has been a leading participant in the World
Health Organization International Electromagnetic
Fields (EMF) Project since its inception in 1996. An
influential result of this work has been the development
of a detailed agenda of research needs that has driven
the establishment of new research programs around
the world. The project has also helped develop a series
of public information documents on EMF issues.
The FDA and the Cellular Telecommunications &
Internet Association (CTIA) have a formal Cooperative
Research and Development Agreement (CRADA) to do
research on wireless phone safety. The FDA provides
the scientific oversight, obtaining input from experts
in government, industry, and academic organizations.
CTIA funded research is conducted through contracts
with independent investigators. The initial research will
include both laboratory studies and studies of wireless
phone users. The CRADA will also include a broad
assessment of additional research needs in the context
of the latest research developments around the world.

7. How can I find out how much radiofrequency energy
exposure I can get by using my wireless phone?

All phones sold in the United States must comply with
Federal Communications Commission (FCC) guidelines
that limit radiofrequency energy (RF) exposures.
The FCC/ISEDC established these guidelines in
consultation with the FDA and the other federal health
and safety agencies. The FCC/ISEDC limit for RF
exposure from wirelesstelephones is set at a Specific
Absorption Rate (SAR) of 1.6 watts per kilogram
(1.6W/kg). The FCC/ISEDC limit is consistent with the
safety standards developed by the Institute of Electrical
and Electronic Engineering (IEEE) and the National
Council on Radiation Protection and Measurement.
The exposure limit takes into consideration the body’s
ability to remove heat from the tissues that absorb
energy from the wireless phone and is set well below
levels known to have effects. Manufacturers of wireless
phones must report the RF exposure level for each
model of phone to the FCC/ISEDC. The FCC website
(http://www.fcc.gov/oet/rfsafety) gives directions for
locating the FCC identification number on your phone

21

Safety Guidelines

so you can find your phone’s RF exposure level in the
online listing.

8. What has the FDA done to measure the
radiofrequency energy coming from wireless
phones?

The Institute of Electrical and Electronic Engineers
(IEEE) is developing a technical standard for measuring
the radiofrequency energy (RF) exposure from
wireless phones and other wireless handsets with the
participation and leadership of FDA scientists and
engineers. The standard, ‘Recommended Practice for
Determining the Spatial- Peak Specific Absorption
Rate (SAR) in the Human Body Due to Wireless
Communications Devices: Experimental Techniques,’
sets forth the first consistent test methodology for
measuring the rate at which RF is deposited in the
heads of wireless phone users. The test method
uses a tissue simulating model of the human head.
Standardized SAR test methodology is expected to
greatly improve the consistency of measurements
made at different laboratories on the same phone.
SAR is the measurement of the amount of energy
absorbed in tissue, either by the whole body or a
small part of the body. It is measured in watts/kg (or
milliwatts/g) of matter. This measurement is used to
determine whether a wireless phone complies with
safety guidelines.

9. What steps can I take to reduce my exposure to
radiofrequency energy from my wireless phone?

If there is a risk from these products - and at this point
we do not know that there is - it is probably very small.
But if you are concerned about avoiding even potential
risks, you can take a few simple steps to minimize your
exposure to radiofrequency energy (RF). Since time is
a key factor in how much exposure a person receives,
reducing the amount of time spent using a wireless
phone will reduce RF exposure. If you must conduct

22

extended conversations by wireless phone every day,
you could place more distance between your body and
the source of the RF, since the exposure level drops
off dramatically with distance. For example, you could
use a headset and carry the wireless phone away from
your body or use a wireless phone connected to a
remote antenna. Again, the scientific data does not
demonstrate that wireless phones are harmful. But if
you are concerned about the RF exposure from these
products, you can use measures like those described
above to reduce your RF exposure from wireless
phone use.

10. What about children using wireless phones?

The scientific evidence does not show a danger to
users of wireless phones, including children and
teenagers. If you want to take steps to lower exposure
to radiofrequency energy (RF), the measures described
above would apply to children and teenagers using
wireless phones. Reducing the time of wireless phone
use and increasing the distance between the user and
the RF source will reduce RF exposure. Some groups
sponsored by other national governments have advised
that children be discouraged from using wireless
phones at all. For example, the government in the
United Kingdom distributed leaflets containing such a
recommendation in December 2000. They noted that
no evidence exists that using a wireless phone causes
brain tumors or other ill effects. Their recommendation
to limit wireless phone use by children was strictly
precautionary; it was not based on scientific evidence
that any health hazard exists.

11. What about wireless phone interference with
medical equipment?

Radiofrequency energy (RF) from wireless phones
can interact with some electronic devices. For this
reason, the FDA helped develop a detailed test method
to measure electromagnetic interference (EMI) of
implanted cardiac pacemakers and defibrillators from
wireless telephones. This test method is now part
of a standard sponsored by the Association for the
Advancement of Medical instrumentation (AAMI). The

23

Safety Guidelines

final draft, a joint effort by the FDA, medical device
manufacturers, and many other groups, was completed
in late 2000. This standard will allow manufacturers
to ensure that cardiac pacemakers and defibrillators
are safe from wireless phone EMI. The FDA has tested
hearing aids for interference from handheld wireless
phones and helped develop a voluntary standard
sponsored by the Institute of Electrical and Electronic
Engineers (IEEE). This standard specifies test methods
and performance requirements for hearing aids and
wireless phones so that no interference occurs when a
person uses a ‘compatible’ phone and a ‘compatible’
hearing aid at the same time. This standard was
approved by the IEEE in 2000. The FDA continues
to monitor the use of wireless phones for possible
interactions with other medical devices. Should harmful
interference be found to occur, the FDA will conduct
testing to assess the interference and work to resolve
the problem.

12. Where can I find additional information?

Innovation, Science and Economic Development
Canada
(https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf09583.
html)

or additional information, please refer to the following

F
resources: FDA web page on wireless phones
(http://www.fda.gov/)
F

ederal Communications Commission (FCC) RF Safety
Program (http://www.fcc.gov/oet/rfsafety)
International Commission on Non-lonizing Radiation
Protection (http://www.icnirp.de)
World Health Organization (WHO) International EMF
Project (http://www.who.int/emf)
National Radiological Protection Board (UK)
(http://www.nrpb.org.uk/)

24

10 Driver Safety Tips

Your wireless phone gives you the powerful ability to

communicate by voice almost anywhere, anytime. An

important responsibility accompanies the benefits of

wireless phones, one that every user must uphold.

When operating a car, driving is your first responsibility.

When using your wireless phone behind the wheel of a

car, practice good common sense and remember the

following tips:

1. Get to know your wireless phone and its features

such as speed dial and redial. Carefully read your
instruction manual and learn to take advantage
of valuable features most phones offer, including
automatic redial and memory. Also, work to
memorize the phone keypad so you can use the
speed dial function without taking your attention
off the road.

2. When available, use a handsfree device. A number

of handsfree wireless phone accessories are readily
available today. Whether you choose an installed
mounted device for your wireless phone or a speaker
phone accessory, take advantage of these devices if
available to you.

3. Position your wireless phone within easy reach. Make

sure you place your wireless phone within easy reach
and where you can reach it without removing your
eyes from the road. If you get an incoming call at
an inconvenient time, if possible, let your voicemail
answer it for you.

4. Suspend conversations during hazardous driving

conditions or situations. Let the person you are
speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous
weather conditions. Rain, sleet, snow and ice can be
hazardous, but so is heavy traffic. As a driver, your
first responsibility is to pay attention to the road.

5. Do not take notes or look up phone numbers while

driving. If you are reading an address book or
business card, or writing a “to-do” list while driving
a car, you are not watching where you are going. It
is common sense. Don’t get caught in a dangerous
situation because you are reading or writing and not
paying attention to the road or nearby vehicles.

6. Dial sensibly and assess the traffic; if possible, place

calls when you are not moving or before pulling into
traffic. Try to plan your calls before you begin your
trip or attempt to coincide your calls with times you

25

Safety Guidelines

may be stopped at a stop sign, red light or otherwise
stationary. But if you need to dial while driving, follow
this simple tip — dial only a few numbers, check the
road and your mirrors, then continue.

7. Do not engage in stressful or emotional

conversations that may be distracting. Stressful or
emotional conversations and driving do not mix;
they are distracting and even dangerous when you
are behind the wheel of a car. Make people you are
talking with aware you are driving and if necessary,
suspend conversations which have the potential to
divert your attention from the road.

8. Use your wireless phone to call for help. Your

wireless phone is one of the greatest tools you
can own to protect yourself and your family in
dangerous situations — with your phone at your
side, help is only three numbers away. Dial 911 or
other local emergency number in the case of fire,
traffic accident, road hazard or medical emergency.
Remember, it is a free call on your wireless phone!

9. Use your wireless phone to help others in

emergencies. Your wireless phone provides you a
perfect opportunity to be a “Good Samaritan” in your
community. If you see an auto accident, crime in
progress or other serious emergency where lives are
in danger, call 911 or other local emergency number,
as you would want others to do for you.

10. Call roadside assistance or a special wireless

nonemergency assistance number when necessary.
Certain situations you encounter while driving may
require attention, but are not urgent enough to
merit a call for emergency services. But you can still
use your wireless phone to lend a hand. If you see
a broken-down vehicle posing no serious hazard, a
broken traffic signal, a minor traffic accident where
no one appears injured or a vehicle you know to
be stolen, call roadside assistance or other special
non-emergency wireless number.

For more information, please call to 888- 901-SAFE.

26

Consumer Information on SAR

(Specific Absorption Rate)

This Model Phone Meets the Government’s

Requirements for Exposure to Radio Waves.

Your wireless phone is a radio transmitter and receiver.

It is designed and manufactured not to exceed

the emission limits for exposure to radiofrequency

(RF) energy set by the Federal Communications

Commission (FCC) of the U.S. Government. These

limits are part of comprehensive guidelines and

establish permitted levels of RF energy for the general

population. The guidelines are based on standards that

were developed by independent scientific organizations

through periodic and thorough evaluation of scientific

studies. The standards include a substantial safety

margin designed to assure the safety of all persons,

regardless of age and health.

The exposure standard for wireless mobile phones

employs a unit of measurement known as the Specific

Absorption Rate, or SAR. The SAR limit set by the

FCC is 1.6W/kg. * Tests for SAR are conducted using

standard operating positions specified by the FCC with

the phone transmitting at its highest certified power

level in all tested frequency bands.

Although SAR is determined at the highest certified

power level, the actual SAR level of the phone while

operating can be well below the maximum value.

Because the phone is designed to operate at multiple

power levels to use only the power required to reach

the network, in general, the closer you are to a wireless

base station antenna, the lower the power output.

Before a phone model is available for sale to the public,

it must be tested and certified to the FCC that it does

not exceed the limit established by the government

adopted requirement for safe exposure. The tests are

performed in positions and locations (e.g.,at the ear

and worn on the body) as required by the FCC for

each model.

27

Safety Guidelines

The highest SAR values for Canada are:
Head: 1.20W/kg

*

Body (Body-worn/Hotspot): 0.99W/kg

*

(Body measurements differ among phone models,
depending upon available accessories and FCC/

ISEDC requirements).
While there may be differences between SAR levels of
various phones and at various positions, they all meet
the government requirement for safe exposure.
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model phone is on
file with the FCC and can be found under the Display
Grant section of http://www.fcc.gov/oet/ea/fccid after
searching on FCCID:ZNFX510WM.
Additional information on Specific Absorption
Rates (SAR) can be found on the Cellular
Telecommunications Industry Association (CTIA)
website at http://www.ctia.org/
* In the United States and Canada, the SAR limit for

mobile phones used by the public is 1.6 watts/kg (W/

kg) averaged over one gram of tissue. The standard

incorporates a substantial margin of safety to give

additional protection for the public and to account for

any variations in measurements.
*

Product meets current FCC & ISEDC Radio

Frequency Exposure Guidelines.

FCC ID: ZNFX510WM

IC: 2703C-X510WM

28

Precautions when using SIM cards

•

Do not insert the SIM card into the device with the
label or seal attached. This may cause damage.

•

Do not remove the SIM card while using the device.
This may damage the SIM card or the system.

•

Take extra care to ensure that the SIM card is not
scratched, bent, or damaged by magnet. This may
delete files saved on the SIM card or cause device
malfunctions.

Precautions when using memory cards

•

Make sure that the orientation is correct when
inserting the memory card. Inserting using the wrong
orientation may damage the card.

Trademarks

•

Bluetooth® is a registered trademark of Bluetooth

SIG, Inc. worldwide.

•

Wi-Fi® and the Wi-Fi logo are registered trademarks
of the Wi-Fi Alliance.

•

Copyright ©2018 LG Electronics Inc. All rights
reserved. LG and the LG logo are registered
trademarks of LG Group and its related entities.

29

Safety Guidelines

WARNING! Notice for Battery replacement

•

Li-Ion Battery is a hazardous component which can

cause injury.

•

Battery replacement by non-qualified professional can

cause damage to your device.

•

Your device has an internal battery. For your safety,

do not remove the back cover. If you need to replace

the battery, take it to the nearest authorized LG

Electronics service point or dealer for assistance.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and
other open source licenses, that is contained in this
product, please visit http://opensource.lge.com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices are
available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to
[e-mail].
This offer is valid for a period of three years after our
last shipment of this product. This offer is valid to
anyone in receipt of this information.

Regulatory information
(FCC/IC ID number, etc.)

For regulatory details, go to Settings > General >
Regulatory & safety.

30

HOW TO UPDATE YOUR DEVICE

Access to latest firmware releases, new software
functions and improvements.

•

Select the software update in settings menu on
your device.

•

Update your device by connecting it to your PC.
Formore information about using this function,
pleasevisit http://www.lg.com/common/index.jsp
select country and language.

31

LIMITED WARRANTY
STATEMENT

ARBITRATION NOTICE: THIS LIMITED WARRANTY
CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES
BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS THE LAWS OF YOUR PROVINCE OR
TERRITORY DO NOT PERMIT THAT, OR, IN OTHER
JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN
ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION
TITLED “PROCEDURE FOR RESOLVING DISPUTES”
BELOW.

Warranty Laws

In the United States, The following laws govern
warranties that arise in retail sales of consumer goods:

•

The California Song-Beverly Consumer Warranty Act

[CC §§1790 et seq],

•

The California Uniform Commercial Code, Division

Two [Com C §§2101 et seq], and

•

The federal Magnuson-Moss Warranty Federal Trade

Commission Improvement Act [15 USC §§2301 et

seq; 16 CFR Parts 701– 703]. A typical Magnuson-

Moss Act warranty is a written promise that the

product is free of defects or a written promise to

refund, repair, or replace defective goods. [See 15

USC §2301(6).] Remedies include damages for

failing to honor a written warranty or service contract

or for violating disclosure provisions. [See 15 USC

§2310(d).] Except for some labeling and disclosure

requirements, the federal Act does not preempt state

law. [See 15 USC §2311.]

In Canada, the consumer protection, business practices
and/or sale of goods laws of your provincial jurisdiction
of residence govern warranties that arise in retail
sales of consumer goods. In addition, the Canadian
Consumer Product Safety Act applies to product safety.

1. WHAT THIS WARRANTY COVERS:

LG offers you a limited warranty that the enclosed
subscriber unit and its enclosed accessories will be free
from defects in material and workmanship, according to
the following terms and conditions:

1. The limited warranty for the product extends for ONE
(1) year beginning on the date of purchase of the
product by the original end user.

2. The limited warranty extends only to the original

end user of the product and is not assignable or
transferable to any subsequent purchaser/end user.

3. This warranty is good only to the original end user

of the product during the warranty period as long as
it is in Canada.

4. Upon request from LG, the consumer must

provide information to reasonably prove the date
of purchase.

5. During the applicable warranty period, LG will repair

or replace at LG’s sole option, without charge to the
original end user, any defective component part of
the phone or accessory.

6. LG may use rebuilt, reconditioned or new parts or

components when repairing any product or replace a
product with a rebuilt, reconditioned or new product.

2. WHAT THIS WARRANTY DOES NOT

COVER:

1. Defects or damages resulting from use of the
product in other than its normal and customary
manner.

2. Defects or damages from abnormal use, abnormal

conditions, improper storage, exposure to moisture
or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair,
misuse, neglect, abuse, accident, alteration, improper
installation or other acts which are not the fault
of LG, including damage caused by spills of food
or liquids.

3. Breakage or damage to antennas unless caused
directly by defects in material or workmanship.

4. The fact that the Customer Service Department at
LG was not notified by the original end user of the
alleged defect or malfunction of the product, during
the warranty period.

5. Products which have had their serial numbers
removed or made illegible.

6. Damage resulting from use of non-LG approved
accessories.

7. All plastic surfaces and all other externally exposed

parts that are scratched or damaged due to normal
customer use.

8. Products serviced by non-authorized persons or
companies.

Notes:

1. This limited warranty supersedes all other warranties,

expressed or implied either in fact or by operations
of law, statutory or otherwise, including, but not
limited to any implied warranty of merchantability or
fitness for a particular purpose.

2. Shipping damage is the sole responsibility of the
shipping company.

3. EXCLUSION OF LIABILITY:

No other express warranty is applicable to this product.
THE DURATION OF ANY IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY, IS LIMITED TO THE DURATION
OF THE EXPRESS WARRANTY HEREIN. LG
ELECTRONICS CANADA, INC. SHALL NOT BE
LIABLE FOR THE LOSS OF THE USE OF THE
PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER
DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING
OUT OF THE USE OF, OR INABILITY TO USE, THIS
PRODUCT OR FOR ANY BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MARKETABILITY APPLICABLE TO
THIS PRODUCT.

4. PROVINCIAL/TERRITORIAL LAW
RIGHTS:

No other express warranty is applicable to this product.
THE DURATION OF ANY IMPLIED WARRANTIES
OR CONDITIONS, INCLUDING THE IMPLIED
WARRANTY OR CONDITION OF MARKETABILITY
OR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY HEREIN.
LG SHALL NOT BE LIABLE FOR THE LOSS OF THE
USE OF THE PRODUCT, INCONVENIENCE, LOSS
OR ANY OTHER DAMAGES, DIRECT, INDIRECT
OR CONSEQUENTIAL, ARISING OUT OF THE
USE OF, OR INABILITY TO USE, THIS PRODUCT
OR FOR ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION, INCLUDING
THE IMPLIED WARRANTY OR CONDITION OF
MARKETABILITY OR MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE APPLICABLE TO
THIS PRODUCT.

Some provinces or territories do not allow the exclusive
limitation of incidental or consequential damages
or limitations on how long an implied warranty lasts;
so these limitations or exclusions may not apply to
you. This warranty gives you specific legal rights and
you may also have other rights which vary amongst
provinces and territories.

5. HOW TO GET WARRANTY SERVICE:

To obtain warranty service, please call or fax to the
following telephone number from anywhere in Canada:
1-888-542-2623
Otherwise, you may visit http://www.lg.com/ca_en/
support.
Correspondence may also be mailed to the following
address: LG Electronics Service- Mobile Handsets, 20
Norelco Drive, North York, Ontario M9L 2X6
DO NOT RETURN YOUR PRODUCT TO THE ABOVE
ADDRESS. Please call or write for the location of the

LG authorized service centre nearest you and for the
procedures for obtaining warranty claims.

PROCEDURE FOR RESOLVING
DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL
DISPUTES BETWEEN YOU AND LG ARISING
OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL
BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL
JURISDICTION. EXCEPT WHERE PROHIBITED AT
LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO
WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references
to “LG” mean LG Electronics Canada, Inc., its
parents, subsidiaries and affiliates, and each of their
officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and
suppliers; references to “dispute” or “claim” shall
include any dispute, claim or controversy of any kind
whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any
other legal or equitable theory) arising out of or relating
in any way to the sale, condition or performance of the
product or this Limited Warranty.

Notice of Dispute. In the event you intend to
commence an arbitration proceeding, you must first
notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LGECI
Legal Team at 20 Norelco Drive, North York, Ontario,
Canada M9L 2X6 (the “Notice of Dispute”). You and
LG agree to engage in good faith discussions in an
attempt to amicably resolve your claim. The notice
must provide your name, address, and telephone
number; identify the product that is the subject of
the claim; and describe the nature of the claim and
the relief being sought. If you and LG are unable to
resolve the dispute within 30 days of LG’s receipt of
the Notice of Dispute, the dispute shall be resolved by

binding arbitration in accordance with the procedure
set out herein. You and LG both agree that, during
the arbitration proceeding, the terms (including any
amount) of any settlement offer made by either you
or LG will not be disclosed to the arbitrator until the
arbitrator determines the dispute.

Agreement to Binding Arbitration and Class Action
Waiver. Upon failure to resolve the dispute during
the 30 day period after LG’s receipt of the Notice
of Dispute, you and LG agree to resolve any claims
between you and LG only by binding arbitration on
an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full
application of this clause in the circumstances of the
claims at issue (in which case if you are a consumer,
this clause will only apply if you expressly agree to
the arbitration). To the extent permitted by applicable
law, any dispute between you and LG shall not be
combined or consolidated with a dispute involving
any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, except
to the extent such a prohibition is not permitted at
law, any dispute between you and LG shall not under
any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party
may bring an individual action in small claims court,
but that small claims court action may not be brought
on a class or representative basis except to the extent
this prohibition is not permitted at law in your province
or territory of jurisdiction as it relates to the claims at
issue between you and LG.

Arbitration Rules and Procedures. To begin arbitration
of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be private
and confidential, and conducted on a simplified and
expedited basis before a single arbitrator chosen by
the parties under the provincial or territorial commercial
arbitration law and rules of the province or territory
of your residence. You must also send a copy of your
written demand to LG at LG Electronics, Canada, Inc.,
Attn: Legal Department- Arbitration, 20 Norelco Drive,

North York, Ontario M9L 2X6. This arbitration provision
is governed by your applicable provincial or territorial
commercial arbitration legislation. Judgment may
be entered on the arbitrator’s award in any court of
competent jurisdiction. All issues are for the arbitrator
to decide, except that, issues relating to the scope and
enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide.
The arbitrator is bound by the terms of this provision.

Governing Law. The law of the province or territory of
your purchase shall govern this Limited Warranty and
any disputes between you and LG except to the extent
that such law is preempted by or inconsistent with
applicable federal or provincial/territorial law. Should
arbitration not be permitted for any claim, action,
dispute or controversy between you and LG, you and
LG attorn to the exclusive jurisdiction of the courts
of the province or territory of your purchase for the
resolution of the claim, action, dispute or controversy
between you and LG.

Fees/Costs. You do not need to pay any fee to begin
an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration
filing fees unless you seek more than $25,000 in
damages, in which case the payment of these fees
will be governed by the applicable arbitration rules.
Except as otherwise provided for herein, LG will pay
all filing, administration and arbitrator fees for any
arbitration initiated in accordance with the applicable
arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’
fees and expenses as long as they are reasonable, by
considering factors including, but not limited to, the
purchase amount and claim amount. Notwithstanding
the foregoing, if applicable law allows for an award of
reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would.
If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous
or brought for an improper purpose (as measured by
the applicable laws), then the payment of all arbitration

fees will be governed by the applicable arbitration rules.
In such a situation, you agree to reimburse LG for all
monies previously disbursed by it that are otherwise
your obligation to pay under the applicable arbitration
rules. Except as otherwise provided for, LG waives any
rights it may have to seek attorneys’ fees and expenses
from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or
less, you may choose to have the arbitration conducted
solely (1) on the basis of documents submitted to the
arbitrator, (2) through a telephonic hearing, or (3) by
an in-person hearing as established by the applicable
arbitration rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the applicable
arbitration rules. Any in-person arbitration hearings
will be held at the nearest, most mutually-convenient
arbitration location available within the province or
territory in which you reside unless you and LG both
agree to another location or agree to a telephonic
arbitration.

Severability and Waiver. If any portion of this Limited
Warranty (including these arbitration procedures) is
unenforceable, the remaining provisions will continue in
full force and effect to the maximum extent permitted
by applicable law. Should LG fail to enforce strict
performance of any provision of this Limited Warranty
(including these arbitration procedures), it does not
mean that LG intends to waive or has waived any
provision or part of this Limited Warranty.

Opt Out. You may opt out of this dispute resolution
procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG
no later than 30 calendar days from the date of the
first consumer purchaser’s purchase of the product by
either (i) sending an e-mail to [e-mail], with the
subject line: “Arbitration Opt Out;” or (ii) calling 1-800­980-2973. You must include in the opt out e-mail or
provide by telephone: (a) your name and address; (b)
the date on which the product was purchased; (c) the

product model name or model number; and

North York ON M9L 2X6

(d) the IMEI or MEID or Serial Number, as applicable
(the IMEI or MEID or Serial Number can be found (i)
on the product box; (ii) on a label on the back of the
product beneath the battery, if the battery is removable;
or (iii) from the settings menu via the following path:
Settings > General > About phone > Status).

In the event that you “Opt Out”, the law of the province
or territory of your residence shall govern this Limited
Warranty and any disputes between you and LG
except to the extent that such law is preempted by
or inconsistent with applicable federal or provincial/
territorial law. Should arbitration not be permitted for
any claim, action, dispute or controversy between you
and LG, you and LG agree to attorn to the exclusive
jurisdiction of the courts of the province or territory of
your residence for the resolution of the claim, action,
dispute or controversy between you and LG.

You may only opt out of the dispute resolution
procedure in the manner described above (that is, by
e-mail or telephone); no other form of notice will be
effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not
affect the coverage of the Limited Warranty in any way,
and you will continue to enjoy the full benefits of the
Limited Warranty. If you keep this product and do not
opt out, then you accept all terms and conditions of
the arbitration provision described above.

Conflict of Terms. In the event of a conflict or
inconsistency between the terms of this Limited
Warranty and the End User License Agreement
(“EULA”) in regards to dispute resolution, the terms
of this Limited Warranty shall control and govern the
rights and obligations of the parties and shall take
precedence over the EULA.

Electronics Canada Inc.

FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices

On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and
Order in WT Docket 01-309 modified the exception of wireless devices under the
Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless devices
be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable
access to telecommunications services for persons with hearing disabilities.

While some wireless devices are used near some hearing devices (hearing aids
and cochlear implants), users may detect a buzzing, humming, or whining noise.
Some hearing devices are more immune than others to this interference noise, and
devices also vary in the amount of interference they generate.

The wireless telephone industry has developed a rating system for wireless devices,
to assist hearing device users to find devices that may be compatible with their
hearing devices. Not all devices have been rated. Devices that are rated have the
rating on their box or a label located on the box.

The ratings are not guaranteed. Results will vary depending on the user’s hearing
device and hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated device successfully. Trying out the
device with your hearing device is the best way to evaluate it for your personal
needs.

M-Ratings: Devices rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than devices that are not labeled. M4
is the better/higher of the two ratings.

T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate
less interference to hearing devices than devices that are not labeled. T4 is the
better/ higher of the two ratings.

Hearing devices may also be rated. Your hearing device manufacturer or hearing
health professional may help you find this rating. Higher ratings mean that the
hearing device is relatively immune to interference noise. The hearing aid and
wireless device rating values are then added together. A sum of 5 is considered
acceptable for normal use. A sum of 6 is considered for best use.

In the above example, if a hearing aid meets the M2 level rating and the wireless
device meets the M3 level rating, the sum of the two values equal M5. This should
provide the hearing aid user with “normal usage” while using their hearing aid with
the particular wireless device. “Normal usage” in this context is defined as a signal
quality that’s acceptable for normal operation.

The M mark is intended to be synonymous with the U mark. The T mark is intended
to be synonymous with the UT mark. The M and T marks are recommended by
the Alliance for Telecommunications Industries Solutions (ATIS). The U and UT
marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and
measurement procedure are described in the American National Standards
Institute (ANSI) C63.19 standard.

To ensure that the Hearing Aid Compatibility rating for your device is maintained,
secondary transmitters such as Bluetooth® and WLAN components must be
disabled during a call.

For information about hearing aids and digital wireless devices:
Wireless Devices and Hearing Aid Accessibility

http://www.accesswireless.org/

Gallaudet University, RERC

http://tap.gallaudet.edu/Voice/

FCC Hearing Aid Compatibility and Volume Control

https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control

The Hearing Aid Compatibility FCC Order

http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf

HAC Statement

This device has been tested and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may be some newer wireless
technologies used in this device that have not been tested yet for use with hearing
aids. It is important to try the different features of this device thoroughly and in
different locations, using your hearing aid or cochlear implant, to determine if you
hear any interfering noise. Consult your service provider or the manufacturer of
this device for information on hearing aid compatibility. If you have questions about
return or exchange policies, consult your service provider or device retailer.

This mobile phone has a Hearing Aid Mode that, when activated, may reduce
interference with some hearing aid models.