LG LMX410YC Owner’s Manual

USER GUIDE

LM-X410YC

ENGLISH

MFL71160401 (1.1)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This handset is not suitable for people who have a visual impairment

due to the touch screen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

14 Multi-tasking feature

15 quick share

16 Gallery features

20 Fingerprint recognition

33 Touch screen

36 Home screen

45 Screen lock

49 Memory card encryption

50 Taking screenshots

51 Entering text

56 Do not disturb

Basic Functions

24 Product components and

accessories

25 Parts overview

28 Turning the power on or off

29 Installing the SIM card and

memory card

31 Removing the memory card

31 Battery

Useful Apps

58 Installing and uninstalling apps

59 App trash

60 App Shortcuts

61 Phone

64 Messaging

65 Camera

73 Gallery

77 Contacts

79 QuickMemo+

81 Clock

83 Calendar

83 Tasks

84 Music

85 Calculator

85 Audio Recorder

86 E-mail

86 FM Radio

86 File Manager

87 Smart Doctor

87 LG Mobile Switch

87 Downloads

88 SmartWorld

88 RemoteCall Service

89 Cell Broadcast

89 Facebook

89 Instagram

89 Chrome

90 Google apps

Settings

93 Settings

93 Networks

104 Sound & notification

105 Display

106 General

Appendix

117 LG Language Settings

117 LG Bridge

118 Phone software update

120 Anti-Theft Guide

121 Open Source Software Notice

Information

121 Regulatory information

(Regulation ID number, E-labeling, etc.)

121 Trademarks

122 DECLARATION OF

CONFORMITY

122 More information

124 FAQ

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.

• ThehighestSARvalueforthismodeltestedforuseattheearis0.609W/kg

(10g)andwhenwornonthebodyis1.531W/kg(10g).

• This device meets RF exposure guidelines when used either in the normal use

position against the ear or when positioned at least 5 mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

• Use only in-box accessories which are authorised by LG. LG does not guarantee

any damage or failure which is caused by third party accessories.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

6Guidelines for safe and efficient use

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• Please ensure that the product does not get in contact with liquid. Do not

use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes color. Please note that this will limit you from receiving any free-of-charge repair services provided under warranty.

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission.

Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

• Pacemaker manufacturers recommend that you leave at least 15 cm of space

between other devices and a pacemaker to avoid potential interference with the pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

• Use your device in temperatures between 0 ºC and 35 ºC, if possible. Exposing

your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

7Guidelines for safe and efficient use

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions

so require.

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

8Guidelines for safe and efficient use

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider for more information.

Use your mobile phone to call emergency services for yourself or others in the case of fire, traffic accident or medical emergencies;

9Guidelines for safe and efficient use

• Australia Dial (0-0-0)

• New Zealand Dial (1-1-1)

• International Dial (1-1-2)

• other local emergency number.

Remember, it is a free call when dialling emergency services from your mobile phone in Australia.

Notice for Battery replacement

• For your safety, do not remove the battery incorporated in the product.

If you need to replace the battery, take it to the nearest authorised

LGElectronicsservicepointordealerforassistance.

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by non-qualified professional can cause damage

to your device.

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

10Guidelines for safe and efficient use

• If you need to replace the battery, take it to the nearest authorised LG

Electronics service point or dealer for assistance.

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or claws, come

into contact with the battery. This could cause a fire.

Driver Safety Tips

Your mobile telephone gives you the powerful ability to communicate almost anywhere, anytime, but an important responsibility accompanies the benefits of mobile phones, one that every user must uphold.

When driving a car, driving is your first responsibility. When using your mobile phone behind the wheel of a car, practice good common sense and remember the following tips:

• Use a hands free device to add an additional layer of convenience and safety

to your wireless phone with one of the many hands free accessories available today.

• Let the person you are speaking with know you are driving; if necessary,

suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice and even heavy traffic can be hazardous.

• Do not take notes or look up phone numbers while driving. Typing up a “to

do” list or flipping through your address book takes attention away from your primary responsibility of driving safely.

• Place calls when you are not moving or before pulling into traffic. Try to plan

calls when you will not be driving.

• Do not engage in stressful or emotional conversations that may be distracting.

Make people you are talking with aware you are driving and suspend conversations that have the potential to divert your attention from the road.

• Use your mobile phone to help others in emergencies. If you see an auto

accident, crime in progress or other serious emergency where lives are in danger, call the emergency number, as you would want others to do for you.

11Guidelines for safe and efficient use

• If you see a broken down vehicle posing no serious hazard, a broken traffic

signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance, local traffic authority or police station.

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account information.

• If your device is lost or stolen, change the password of your account to secure

your personal information.

• Do not use applications from unknown sources.

12Guidelines for safe and efficient use

Custom-designed Features

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into the multiple windows.

While using an app, touch and hold then select an app from the recently-used apps list.

• You can use two apps at the same time.

• To stop the Multi-Window feature, touch and hold

• To adjust the size of the split screen, drag at the center of the

screen.

• The Multi-Window feature is not supported by some apps, including

downloaded apps.

from the Home touch buttons,

Overview screen

The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap

Custom-designed Features 14

on the Home touch buttons.

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi-Window feature. You can also tap each app.

at the top of

quick share

You can share a photo or video to the app you want immediately after taking it.

Tap , then take a photo or record a video.

Tap the app icon that appears on the screen to share it using that app.

You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

quick share icon

• The app displayed by the quick share icon may vary, depending on the

type and frequency of access to the apps installed on the device.

• This feature is available only in specific modes.

Custom-designed Features 15

Gallery features

Floating button

You can use the floating button at the lower part of the Gallery app screen in landscape mode.

• After dragging the

button to return to the Home screen.

• You can drag the button to the left or right to move the floating

button as desired.

button upwards, release it when you reach the

Custom-designed Features 16

Creating a movie

You can create a new movie by putting images and videos together.

Tap , select an album, and then tap Create movie.

Select images or videos for your movie and tap NEXT.

Edit the selected images and videos and then tap SAVE.

Deleting files

You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.

Adding files

You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.

Custom-designed Features 17

Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.

Adding file effects

Tap to add a theme or background music, change the font, and add a title and author.

• Download the VASSET app from the Play Store to add video themes,

background music or font faces. If you use mobile data without connecting to a Wi-Fi network, you may

be charged for data usage.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping .

Previewing a file

Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.

• A maximum of 50 images and videos can be used to create a video.

• The playback time for an image is 3 seconds by default and it cannot be

changed. Videos can be trimmed down to a minimum of 1 second.

• This feature may not support some image or video formats.

Custom-designed Features 18

Making a GIF

You can easily make a GIF file using previously recorded video.

At the desired starting point while watching a video, tap .

Select the length of the GIF you want to create.

• The GIF file is generated for the time selected from the current

time.

• For videos less than 5 seconds, GIF images are automatically

generated for the remaining time.

• You may use this feature solely for creative purposes. The use of this

feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.

You can also create a GIF file from the Gallery.

While viewing an album, tap Create GIF.

Select the desired photos and videos to create a GIF file and then tap

NEXT.

• You can add more images and adjust the GIF speed, screen ratio,

and file order.

Tap SAVE.

• A maximum of 100 images can be used to create a GIF file.

Custom-designed Features 19

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.

• If the device cannot detect your fingerprint, or you forgot the value

specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that the

Power/Lock key is not damaged by a metallic object, such as coin or key.

• When water, dust or other foreign substance is on the Power/Lock key

or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.

• A fingerprint may not be recognised properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

Custom-designed Features 20

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognised. Make sure that your finger covers the entire surface of the Power/Lock key.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is

dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Device Settings General Fingerprints & security

Fingerprints.

• A lock screen must be set in order to be able to use this feature.

• If the screen lock is not active, configure the lock screen by following the

on-screen instructions. See

Locate the Power/Lock key on the back of the device and gently put

your finger on it to register the fingerprint.

• Gently press the Power/Lock key so that the sensor can recognise your

fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.

• Ensure that your fingertip covers the entire surface of the sensor of the

Power/Lock key.

Setting a screen lock

for details.

Custom-designed Features 21

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Device Settings General Fingerprints & security

Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

Tap Device Settings General Fingerprints & security

Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content with a fingerprint. To do this, make

sure that the content lock is set.

Custom-designed Features 22

Basic Functions

Product components and accessories

The following items are available for use with your device.

• Device

• Stereo headset

• USB cable

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional items, contact an LG Customer Service Centre.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Charger

• Quick Start Guide

• Ejection pin

Basic Functions 24

Parts overview

Proximity/Ambient light

sensor

Front camera lens

Microphone

Earpiece

Microphone

Nano-SIM/Memory card tray

Touch screen

Stereo headset jack

Flash

Power/Lock key,

Fingerprint sensor

Speak

Rear camera lens

Volume keys (+/-)

Charger/USB cable port

Basic Functions 25

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury.

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the

screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyses the ambient

light intensity when the auto-brightness control mode is turned on.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo.

To take continuous shots of photos, press and hold the Volume key.

- Press the Volume Down (-) key twice to launch the Camera app

when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

• Power/Lock key (Fingerprint sensor)

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control

option.

- Turn on the fingerprint recognition feature to simplify the process

of unlocking the screen. See

Fingerprint recognition overview

details.

for

Basic Functions 26

• Some functions may be restricted for access, depending on the device

specifications.

• Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call.

Good example Bad example

Microphone

Basic Functions 27

Do not cover the microphone.

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by following the instructions below.

Press and hold the Power/Lock key and the Volume Down (-) key at

the same time until the power is turned off.

When the device is restarted, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn the device off.

• Power off and restart: Restart the device.

• Turn on Airplane mode: Block telecommunication-related functions,

including making phone calls, messaging and browsing the Internet. Other functions remain available.

Basic Functions 28

Installing the SIM card and memory card

Insert the SIM card from your mobile service provider and the separately purchased memory card into the device.

Insert the ejection pin into the hole in the card tray and then pull out

the card tray from the device.

Place the SIM card or memory card on the card tray and then insert

the card tray into the device in the direction of the arrow.

(optional-sold separately)

Memory card

SIM c

ard

Basic Functions 29

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