LG LM-X220QM, LM-X220QMA User Guide

USER GUIDE

LM-X220QM

LM-X220QMA

ENGLISH

Copyright ©2019 LG Electronics Inc. All Rights Reserved.

MFL71424801 (1.0) www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this
user guide before using the device for the first time to ensure safe
and proper use.

• Always use genuine LG accessories. The supplied items are

designed only for this device and may not be compatible with
other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact
an LG Service Center. For user-installed apps, please contact the
relevant service provider.

• Modifying the device’s operating system or installing software

from unofficial sources may damage the device and lead to data
corruption or data loss. Such actions will violate your LG license
agreement and void your warranty.

• Some content and illustrations may differ from your device,

depending on the area, service provider, software version, or OS
version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use
these materials for commercial or other purposes, you may be
infringing copyright laws. As a user, you are fully responsible for
the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To
avoid additional charges, select a data plan suitable to your needs.
Contact your service provider to obtain additional details.

1

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2

Table of contents

01

Custom-designed
Features

6 Camera features
7 Gallery features
11 Multi-tasking feature
13 Google Assistant

02

Basic Functions

15 Product components and

accessories

16 Parts overview
17 Proximity/Ambient light

sensor

18 Turning the power on or off
19 Installing the SIM card
21 Inserting the memory card
22 Removing the memory card
22 Battery
26 Touch screen
30 Home screen
40 Screen lock
43 Memory card encryption
44 Taking screenshots
45 Entering text
52 Do not disturb

3

03

04

Useful Apps

54 Installing and uninstalling

apps

55 App trash
56 App Shortcuts
57 Phone
61 Messages
68 Camera
77 Gallery
80 Chrome
81 Google apps
82 Duo
83 Contacts
85 QuickMemo+
87 Clock
89 Calendar
89 Tasks
90 Music
91 Calculator
91 Audio Recorder
92 FM Radio
92 File Manager
92 LG Mobile Switch
93 Downloads
93 LG SmartWorld
93 Emergency Alerts

Phone Settings

95 Settings
95 Network
103 Sound
104 Display
105 General

05

Appendix

116 LG Bridge
117 Phone software update
119 Anti-Theft Guide
120 FAQ
125 More information

06

For Your Safety

07

LIMITED WARRANTY ­USA

4

01

Custom-designed
Features

Camera features

Flash Jump-Cut

You can create a GIF by taking photos at three second intervals.

Tap , then tap MODE Flash Jump-Cut .

1

Tap to set the number of cuts you want to take.

2

Tap to take photos.

3

Portrait

You can take a sharp portrait by applying the camera lens blur effect
on the front camera.

Tap , switch to the front camera, then tap Portrait.

1

Tap to take a photo.

2

• To adjust blur strength, drag the slide bar up, down, left or right

(depending on the orientation of the phone).

• This feature is not available if the surroundings are too dark.

• After applying this feature, touch and hold the desired position on

the preview screen to automatically apply the exposure value and
focus. In this case, the Portrait feature and blur strength stay the
same.

Custom-designed Features 6

Gallery features

Creating a movie

You can create a new movie by putting images and videos together.

Tap

1

Select images or videos for your movie and tap NEXT.

2

Edit the selected images and videos and then tap SAVE.

3

select an album, and then tap

,

Deleting files

You can select images or videos to delete from your video by tapping

at the top right corner of its thumbnail.

Create movie.

Adding files

You can select images or videos to add after tapping at the
bottom of the screen. You can also select the images or videos you
have already previously added.

Custom-designed Features 7

Rearranging files

To rearrange the images and videos, touch and hold the file you want
to move, then drag it to the desired location.

Adding file effects

Tap to add a theme or background music, change the font, and
add a title and author.

• Download the VASSET app from Play Store to add video themes,

background music or font faces.
If you use mobile data without connecting to a Wi-Fi network, you

may be charged for data usage.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time, theme,
background music and font effect) by tapping

.

Previewing a file

Check your new video before saving it by tapping . After the
playback time elapses, the next file is played automatically.

• A maximum of 50 images and videos can be used to create a video.

• The playback time for an image is 3 seconds by default and it

cannot be changed. Videos can be trimmed down to a minimum of
1 second.

• This feature may not support some image or video formats.

Custom-designed Features 8

Making a GIF file

You can easily make a GIF file using previously recorded video.

At the desired starting point while watching a video, tap .

1

Select the length of the GIF you want to create.

2

• The GIF file is generated for the time selected from the current

time.

• For videos less than 5 seconds, GIF images are automatically

generated for the remaining time.

• You may use this feature solely for creative purposes. The use of

this feature involving infringement of any other person’s rights,
such as copyright or defamatory or offensive statements, may be
subject to civil, criminal, or administrative liabilities and/or penalties
under applicable laws. You shall not copy, reproduce, distribute, or
otherwise make illegal use of any copyrighted materials without
permission of the rightful owner or copyright holder. To the fullest
extent permitted by applicable law, LG Electronics disclaims all
expressed and implied warranties as well as liabilities associated
thereto.

You can also create a GIF file from the Gallery.

While viewing an album, tap Create GIF.

1

Select the desired photos to create a GIF file and then tap NEXT.

2

• You can add more images and adjust the GIF speed, screen

ratio, and file order.

Tap SAVE.

3

• A maximum of 100 images can be used to create a GIF file.

Custom-designed Features 9

Making a collage

You can make a collage from the associated content.

While viewing an album, tap Make collage.

1

Select the desired images to add to the a collage and then tap

2

NEXT.

• Select the desired layout from the bottom of the screen.

Tap MAKE.

3

• A maximum of 9 images can be used to create a collage.

Custom-designed Features 10

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into
multiple windows.

Tap from the Home touch buttons.

1

• Recently-used apps appear.

Tap at the top of the desired app to use the Multi-Window

2

feature.

• The selected app appears at the top half of the screen.

You can also access this feature by doing the following:

Touch and hold while using an app.

1

• Recently-used apps appear on the split screen.

Tap at the top of the desired app to use the Multi-Window

2

feature.

• The selected app appears at the bottom of the screen.

Custom-designed Features 11

• To deactivate the Multi-Window feature, touch and hold on the

Home touch button.

• To adjust the size of the split screen, drag

• The Multi-Window feature is not supported by some LG apps and

apps downloaded from Play Store.

at the center of the screen.

Overview screen

The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap

buttons.

• Touch and hold an app and drag it to the top of the screen to start

the app with the Multi-Window feature. You can also tap
top of each app preview.

on the Home touch

at the

Custom-designed Features 12

Google Assistant

You can manage tasks, plan your day, get answers, and much more.

• To use this feature, first connect to the network and sign in to your

Google account.

Launching Google Assistant

Press and hold from the Home screen to launch Google

1

Assistant.

Follow the on-screen instructions to configure the voice settings.

2

• The device saves your voice data for recognition.

Launching Google Assistant with your voice

Say “Ok Google” when the screen is turned on or locked.

1

Say a command or question when you see on the bottom of

2

the screen.

Launching Google Assistant from the Home
screen

Touch and hold from the Home screen.

• Voice recognition accuracy may decrease if you speak with

an unclear voice or in a noisy place. When you use the voice
recognition feature, increase its accuracy by speaking with a clear
voice in a quiet place.

Custom-designed Features 13

02

Basic Functions

Product components and
accessories

The following items are included with your device.

• Device

• Battery

• Charger

• Quick Start Guide

• USB cable

• The items supplied with the device and any available accessories

may vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories

made by other manufacturers may affect your device's call
performance or cause malfunctions. This may not be covered by
LG's repair service.

• If any of these basic items are missing, contact the dealer from

which you purchased your device.

• To purchase additional basic items, contact an LG Customer Service

Center.

• To purchase optional items, contact an LG Customer Service Center

for available dealers.

• Some items in the product box are subject to change without

notice.

• The appearance and specifications of your device are subject to

change without notice.

• Device specifications may vary depending on the area or service

provider.

• Be sure to use authentic accessories provided by LG Electronics.

Using third-party accessories may damage the device or cause
malfunctions.

• Remove the protective film on the camera lens if necessary.

Basic Functions 15

Parts overview

Proximity/Ambient
light sensor

Front camera lens

Stereo headset jack Microphone

Flash
Power/Lock key

Earpiece

Microphone

Touch screen

Rear camera lens

Volume keys (+/-)

Speaker

Basic Functions 16

Charger/USB cable port

Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off
the screen and disables touch functionality when the device is
in close proximity to the human body. It turns the screen back
on and enables touch functionality when the device is outside a
specific range.

- Ambient light sensor: The ambient light sensor analyzes the
ambient light intensity when the auto-brightness control mode
is turned on.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a
photo. To take continuous shots of photos, press and hold the
Volume key.

- Press the Volume Down key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up
key twice to launch Capture+.

• Power/Lock key

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control
option.

• Some functions may be restricted for access, depending on the

device specifications.

• Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the

proximity sensor.

• If your device is wet or is being used in a humid place, the touch

screen or buttons may not function properly.

Basic Functions 17

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be
longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn off the device.

• Power off and restart: Restart the device.

• Turn on Airplane mode: Block telecommunication-related

functions, including making phone calls, messaging and browsing
the Internet. Other functions remain available.

Basic Functions 18

Installing the SIM card

Insert the SIM (Subscriber Identity Module) card provided by your
service provider to start using your device.

To remove the back cover, hold the phone firmly in one hand. With

1

your other hand, lift off the back cover with your thumbnail as
shown in the figure below.

Slide the SIM card into the SIM card slot with the gold-colored

2

contacts facing downwards.

SIM card

Lower slot

Basic Functions 19

• This device supports only Nano SIM cards.

Nano Micro Standard

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM
card supplied by the service provider.

To remove the SIM card

Push the pin on the left of the SIM card slot downwards, as indicated
in the image below.

Precautions when using the SIM card

• Do not lose your SIM card. LG is not responsible for damage and

other issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove

it.

Basic Functions 20

Inserting the memory card

The device can support up to a 32 GB microSD card. Depending on
the memory card manufacturer and type, some memory card may
not be compatible with your device.

To remove the back cover, hold the phone firmly in one hand. With

1

your other hand, lift off the back cover with your thumbnail as
shown in the figure below.

Insert the memory card into the memory card slot.

2

Memory card
(optional)

Upper slot

• Some memory cards may not be fully compatible with the device.

If you use an incompatible card, it may damage the device or the
memory card, or corrupt the data stored in it.

Basic Functions 21

• Frequent writing and erasing of data may shorten the memory card

lifespan.

Removing the memory card

Unmount the memory card before removing it for safety.

Tap Settings General Storage .

1

Remove the back cover and pull out the memory card.

2

• Do not remove the memory card while the device is transferring

or accessing information. This may cause data to be lost or
corrupted, or may damage the memory card or the device. LG is not
responsible for losses that result from the abuse or improper use of
memory cards, including the loss of data.

Battery

Installing the battery

To remove the back cover, hold the phone firmly in one hand. With

1

your other hand, lift off the back cover with your thumbnail as
shown in the figure below.

Basic Functions 22

Insert the battery.

2

To replace the cover onto the device, align the back cover over the

3

battery compartment and press it down until it clicks into place.

• Follow the instructions in this user guide cautiously when handling

the device. Failure to do so may damage the device or cause injury
to yourself or others.

Basic Functions 23

Removing the battery

Open the back cover and pull out the battery.

• Turn off the device before removing the battery. Failure to do so

may damage the device.

Charging the battery

Before using the device, fully charge the battery.

Basic Functions 24

• Make sure to use the USB cable provided with your device.

• Make sure to use an LG-approved charger, battery and charging

cable. Charging the battery with a third-party charger may cause
the battery to explode or may damage the device.

• Using the device when it is charging may cause electric shock. To

use the device, stop charging it.

• Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

Precautions when using the device

• When replacing the battery, take extra care to ensure that no

foreign substances or water enter the device.

• Ensure that the inside of the device does not make contact with a

metallic object or water.

• Make sure to use the USB cable provided; do not use third party

USB cables or chargers with your device. The LG limited warranty
does not cover the use of third party accessories.

• Failure to follow the instructions in this guide and improper use

may damage the device.

Basic Functions 25

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.

Stop apps and functions from running in the background to increase
battery life.

To minimize battery consumption, follow these tips:

• Turn off the Bluetooth®

.

them

• Set the screen timeout to as short a time as possible.

• Minimize the screen brightness.

• Set a screen lock when the device is not in use.

• Check the battery usage details and close any downloaded apps

that are draining the battery.

or Wi-Fi network function when not using

Touch screen

You can familiarize yourself with how to control your device by using
touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.

Basic Functions 26

Touching and holding

Touch and hold for several seconds to display a menu with available
options.

Double-tapping

Tap twice quickly to zoom in or out on a web page or map.

Dragging

Touch an item, such as an app or widget, then move your finger to
another location in a controlled motion. You can use this gesture to
move an item.

Basic Functions 27

Swiping

Touch the screen with your finger and move it quickly without
pausing. You can use this gesture to scroll through a list, a web page,
photos, screens, and more.

Pinching and spreading

Pinch two fingers to zoom out, such as on a photo or map. To zoom
in, spread your fingers apart.

• Do not expose the touch screen to excessive physical shock. You

might damage the touch sensor.

Basic Functions 28

• A touch screen failure may occur if you use the device near a

magnetic, metallic or conductive material.

• If you use the device under bright lights, such as direct sunlight,

the screen may not be visible, depending on your position. Use the
device in a shady location or a location with an ambient light that is
not too bright and bright enough to read books.

• Do not press the screen with excessive force.

• Gently tap with your fingertip on the desired option.

• The touch control may not work properly if you tap while wearing a

glove or by using the tip of your fingernail.

• Touch control may not work properly if the screen is moist or wet.

• The touch screen may not function properly if a screen-protective

film or accessory purchased from a third party store is attached to
the device.

Basic Functions 29