Thank you for choosing this LG product. Please carefully read this
user guide before using the device for the first time to ensure safe
and proper use.
• Always use genuine LG accessories. The supplied items are
designed only for this device and may not be compatible with
other devices.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact
an LG Service Center. For user-installed apps, please contact the
relevant service provider.
• Modifying the device’s operating system or installing software
from unofficial sources may damage the device and lead to data
corruption or data loss. Such actions will violate your LG license
agreement and void your warranty.
• Some content and illustrations may differ from your device,
depending on the area, service provider, software version, or OS
version, and are subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use
these materials for commercial or other purposes, you may be
infringing copyright laws. As a user, you are fully responsible for
the illegal use of media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To
avoid additional charges, select a data plan suitable to your needs.
Contact your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
device.
2
Table of contents
01
Custom-designed
Features
6Face recognition
10 Multi-tasking feature
12 quick share
13 Gallery features
17 Google Assistant
02
Basic Functions
19 Product components and
accessories
20 Parts overview
22 Turning the power on or off
23 Installing the SIM card
25 Inserting the memory card
26 Removing the memory card
26 Battery
30 Touch screen
33 Home screen
42 Screen lock
45 Memory card encryption
46 Taking screenshots
46 Entering text
52 Do not disturb
03
Useful Apps
55 Installing and uninstalling
apps
56 App trash
57 App Shortcuts
58 Phone
62 Messaging
63 Camera
71 Gallery
74 Chrome
74 Contacts
77 Music
78 Calculator
78 Audio Recorder
79 FM Radio
3
79 File Manager
79 Smart cleaning
80 LG Mobile Switch
80 Downloads
81 Clock
82 QuickMemo+
84 Email
85 LG SmartWorld
85 Google Apps
04
05
Appendix
111 LG Bridge
112 Phone software update
114 Anti-Theft Guide
115 Open Source Software Notice
Information
116 More information
118 FAQ
Phone Settings
89 Settings
89 Network
98 Sound
99 Display
100 General
06
For Your Safety
07
LIMITED WARRANTY USA
4Table of contents
01
Custom-designed
Features
Face recognition
Face recognition overview
You can unlock the screen by using face recognition.
• This feature may be more vulnerable to security than the other
screen locks, such as a Pattern, PIN, and Password.
• When a similar face or a photo of your face is used, the screen may
be unlocked.
• The recognized facial data is securely stored in your device.
• If the device cannot detect your face, or you forget the screen lock
set for your device, visit the nearest LG Customer Service Center
with your device and ID card.
• To save power, the face recognition feature will not work when the
battery level is below 5%.
Precautions for face recognition
Face recognition accuracy may decrease in the following cases. To
increase its accuracy, check the following before using the device.
• When your face is covered with a hat, eyeglasses, or mask, or your
face is significantly different due to heavy makeup or beard.
• When there are fingerprints or foreign substances on the front
of the camera lens, or your device cannot detect your face due to
excessively bright or dark conditions.
Custom-designed Features6
Registering facial data
Before using the face recognition feature, register your facial data on
your device.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
• To use this feature, the screen lock must be set with a Pattern, PIN,
or Password.
• When the screen lock is not set, register the data by following the
on-screen instructions. See
Raise your device in the front of your eyes.
2
Register your face by following the on-screen instructions.
3
• Register your face in a room that is not too bright or dark.
• Position your entire face inside the guideline on the screen, and
then adjust it by slowly moving up, down, left, or right.
When the face registration is done, tap OK.
4
Setting a screen lock
for details.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Pattern, PIN, or
Password.
Tap SettingsGeneralLock screen & securitySelect
1
screen lock.
Unlock the screen according to the specified method.
2
Tap Allow face recognition to unlock the screen with your
3
face.
Custom-designed Features7
Improving the face recognition
You can add facial data in various conditions to improve face
recognition.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Select Improve face recognition.
3
Register your face by following on-screen instructions.
4
When the face registration is done, tap OK.
5
Deleting facial data
You can delete the registered facial data and register it again if the
face recognition does not work properly.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Select Delete face to delete the facial data.
3
Unlocking the screen with your face when the screen
is turned off
With the screen turned off, raise the device in front of your face to
unlock the screen.
To deactivate this feature, follow the instruction below.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Allow when screen is off to deactivate the feature.
3
• The face recognition feature is available only when the screen
is locked.
Custom-designed Features8
Swiping to unlock after face recognized
After your device recognizes your face, you must swipe the screen to
unlock.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Swipe to unlock after face recognized to activate the
3
feature.
Enhancing the face recognition
You can prevent your device from being unlocked by photos, images,
or videos.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Advanced face recognition to activate the feature.
3
• Face recognition speed may decrease when you activate this
feature.
Custom-designed Features9
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into
multiple windows.
Tap from the Home touch buttons.
1
• Recently-used apps appear.
Tap at the top of the desired app to use the Multi-Window
2
feature.
• The selected app appears at the top half of the screen.
You can also access this feature by doing the following:
Touch and hold while using an app.
1
• Recently-used apps appear on the split screen.
Tap at the top of the desired app to use the Multi-Window
2
feature.
• The selected app appears at the bottom of the screen.
Custom-designed Features10
• To deactivate the Multi-Window feature, touch and hold on the
Home touch button.
• To adjust the size of the split screen, drag
screen.
• The Multi-Window feature is not supported by some LG apps and
apps downloaded from Play Store.
at the center of the
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap
buttons.
• Touch and hold an app and drag it to the top of the screen to start
the app with the Multi-Window feature. You can also tap
top of each app preview.
on the Home touch
at the
Custom-designed Features11
quick share
quick share icon
You can share a photo or video to the desired app immediately after
taking it.
Tap , then take a photo or record a video.
1
Tap the app icon that appears on the screen to share it using that
2
app.
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.
• The app displayed by the quick share icon may vary, depending
on the type and frequency of access to the apps installed on the
device.
Custom-designed Features12
Gallery features
Floating button
You can use the floating button at the lower part of the Gallery app
screen in landscape mode.
• After dragging the
button to return to the Home screen.
the
• You can drag the button to the left or right to move the
floating button as desired.
button upwards, release it when you reach
Custom-designed Features13
Creating a movie
You can create a new movie by putting images and videos together.
Tap
1
Select images or videos for your movie and tap NEXT.
2
Edit the selected images and videos and then tap SAVE.
3
select an album, and then tap
,
Deleting files
You can select images or videos to delete from your video by tapping
at the top right corner of its thumbnail.
Create movie.
Adding files
You can select images or videos to add after tapping at the
bottom of the screen. You can also select the images or videos you
have already previously added.
Custom-designed Features14
Rearranging files
To rearrange the images and videos, touch and hold the file you want
to move, then drag it to the desired location.
Adding file effects
Tap to add a theme or background music, change the font, and
add a title and author.
• Download the VASSET app from Play Store to add video themes,
background music or font faces.
If you use mobile data without connecting to a Wi-Fi network, you
may be charged for data usage.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time, theme,
background music and font effect) by tapping
.
Previewing a file
Check your new video before saving it by tapping . After the
playback time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it
cannot be changed. Videos can be trimmed down to a minimum of
1 second.
• This feature may not support some image or video formats.
Custom-designed Features15
Making a GIF file
You can easily make a GIF file using previously recorded video.
At the desired starting point while watching a video, tap .
1
Select the length of the GIF you want to create.
2
• The GIF file is generated for the time selected from the current
time.
• For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
• You may use this feature solely for creative purposes. The use of
this feature involving infringement of any other person’s rights,
such as copyright or defamatory or offensive statements, may be
subject to civil, criminal, or administrative liabilities and/or penalties
under applicable laws. You shall not copy, reproduce, distribute, or
otherwise make illegal use of any copyrighted materials without
permission of the rightful owner or copyright holder. To the fullest
extent permitted by applicable law, LG Electronics disclaims all
expressed and implied warranties as well as liabilities associated
thereto.
You can also create a GIF file from Gallery.
While viewing an album, tap Create GIF.
1
Select the desired photos to create a GIF file and then tap NEXT.
2
• You can add more images and adjust the GIF speed, screen
ratio, and file order.
Tap SAVE.
3
• A maximum of 100 images can be used to create a GIF file.
Custom-designed Features16
Google Assistant
You can manage tasks, plan your day, get answers, and much more.
• To use this feature, first connect to the network and sign in to your
Google account.
Launching Google Assistant
Press and hold from the Home screen to launch Google
1
Assistant.
Follow the on-screen instructions to configure the voice settings.
2
• The device saves your voice data for recognition.
Launching Google Assistant with your voice
Say “Ok Google” when the screen is turned on or locked.
1
Say a command or question when you see on the bottom of
2
the screen.
Launching Google Assistant from the Home
screen
Touch and hold from the Home screen.
• Voice recognition accuracy may decrease if you speak with
an unclear voice or in a noisy place. When you use the voice
recognition feature, increase its accuracy by speaking with a clear
voice in a quiet place.
Custom-designed Features17
02
Basic Functions
Product components and
accessories
The following items are included with your device.
• Device
• Battery
• USB cable
• The items supplied with the device and any available accessories
may vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories
made by other manufacturers may affect your device's call
performance or cause malfunctions. This may not be covered by
LG's repair service.
• If any of these basic items are missing, contact the dealer from
which you purchased your device.
• To purchase additional basic items, contact an LG Customer Service
Center.
• To purchase optional items, contact an LG Customer Service Center
for available dealers.
• Some items in the product box are subject to change without
notice.
• The appearance and specifications of your device are subject to
change without notice.
• Device specifications may vary depending on the area or service
provider.
• Be sure to use authentic accessories provided by LG Electronics.
Using third-party accessories may damage the device or cause
malfunctions.
• Remove the protective film on the camera lens if necessary.
• Charger
• Quick Start Guide
Basic Functions19
Parts overview
Proximity/Ambient light
Earpiece
Rear camera lens
sensor
Front camera lens
Microphone
Touch screen
Stereo headset jack
Power/Lock key
Flash
Speaker
Microphone
Volume keys (+/-)
Charger/USB cable port
Basic Functions20
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off
the screen and disables touch functionality when the device is
in close proximity to the human body. It turns the screen back
on and enables touch functionality when the device is outside a
specific range.
- Ambient light sensor: The ambient light sensor analyzes the
ambient light intensity when the auto-brightness control mode
is turned on.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a
photo. To take continuous shots of photos, press and hold the
Volume key.
- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+)
key twice to launch Capture+.
• Power/Lock key
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
• Some functions may be restricted for access, depending on the
device specifications.
• Do not put heavy objects on the device or sit on it. Doing so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the
proximity sensor.
• If your device is wet or is being used in a humid place, the touch
screen or buttons may not function properly.
Basic Functions21
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be
longer than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn off the device.
• Power off and restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related
functions, including making phone calls, messaging and browsing
the Internet. Other functions remain available.
Basic Functions22
Installing the SIM card
Insert the SIM (Subscriber Identity Module) card provided by your
service provider to start using your device.
To remove the back cover, hold the phone firmly in one hand. With
1
your other hand, lift off the back cover with your thumbnail as
shown in the figure below.
Slide the SIM card into the SIM card slot with the gold-colored
2
contacts facing downwards.
SIM card
Lower slot
Basic Functions23
• This device supports only Nano SIM cards.
NanoMicro Standard
• For problem-free performance, it is recommended to use the phone
with the correct type of SIM card. Always use a factory-made SIM
card supplied by the service provider.
To remove the SIM card
Push the pin on the left of the SIM card slot downwards, as indicated
in the image below.
Precautions when using the SIM card
• Do not lose your SIM card. LG is not responsible for damage and
other issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove
it.
Basic Functions24
Inserting the memory card
The device can support up to a 32 GB microSD card. Depending on
the memory card manufacturer and type, some memory card may
not be compatible with your device.
To remove the back cover, hold the phone firmly in one hand. With
1
your other hand, lift off the back cover with your thumbnail as
shown in the figure below.
Insert the memory card into the memory card slot.
2
Memory card
(optional)
Upper slot
• Some memory cards may not be fully compatible with the device.
If you use an incompatible card, it may damage the device or the
memory card, or corrupt the data stored in it.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
Basic Functions25
Removing the memory card
Unmount the memory card before removing it for safety.
Tap SettingsGeneralStorage .
1
Remove the back cover and pull out the memory card.
2
• Do not remove the memory card while the device is transferring
or accessing information. This may cause data to be lost or
corrupted, or may damage the memory card or the device. LG is not
responsible for losses that result from the abuse or improper use of
memory cards, including the loss of data.
Battery
Installing the battery
To remove the back cover, hold the phone firmly in one hand. With
1
your other hand, lift off the back cover with your thumbnail as
shown in the figure below.
Basic Functions26
Insert the battery.
2
To replace the cover onto the device, align the back cover over the
3
battery compartment and press it down until it clicks into place.
• Follow the instructions in this user guide cautiously when handling
the device. Failure to do so may damage the device or cause injury
to yourself or others.
Basic Functions27
Removing the battery
Open the back cover and pull out the battery.
• Turn off the device before removing the battery. Failure to do so
may damage the device.
Charging the battery
Before using the device, fully charge the battery.
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger, battery and charging
cable. Charging the battery with a third-party charger may cause
the battery to explode or may damage the device.
• Using the device when it is charging may cause electric shock. To
use the device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
Basic Functions28
Precautions when using the device
• When replacing the battery, take extra care to ensure that no
foreign substances or water enter the device.
• Ensure that the inside of the device does not make contact with a
metallic object or water.
• Make sure to use the USB cable provided; do not use third party
USB cables or chargers with your device. The LG limited warranty
does not cover the use of third party accessories.
• Failure to follow the instructions in this guide and improper use
may damage the device.
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Stop apps and functions from running in the background to increase
battery life.
To minimize battery consumption, follow these tips:
• Turn off the Bluetooth® or Wi-Fi network function when not
using them.
• Set the screen timeout to as short a time as possible.
• Minimize the screen brightness.
• Set a screen lock when the device is not used.
• Check the battery usage details and close any downloaded apps
that are draining the battery.
Basic Functions29
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