Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.
1
Table of Contents
2
Important Customer Information...............................................1
Table of Contents .......................................................................2
More Dual Screen information ........................................................................ 214
Safety Information ........................................................................................... 216
Feature Highlight
Camera features
Timelapse Control
You can record Time-lapse videos optimized for the situation.
Videos can be recorded with optimal speed and steady motion by analyzing
various shooting environments. The time-lapse speed can be automatically
adjusted according to the shooting target and environment.
You can also select the time-lapse speed manually.
Camera and select Time-lapse by swiping camera modes.
1. Tap
5
Set camera options
Select screen ratio
Select flash option
Set steady cam
Select zoom
Select time-lapse speed
Select Time-lapse from
camera modes
2. Tap Record to record a video.
You can change a zoom and time-lapse speed while recording.
To pause the recording, tap Pause. To resume the recording, tap
Record.
3. Tap
Stop to stop recording.
The recorded video will be saved in Gallery.
Feature Highlight
6
NOTES • Audio is not recorded during Time-lapse recording.
• You can save storage space by setting the Save as HEVC option in Settings.
It compresses the video file in HEVC format.
• Other devices may not support video files in HEVC format.
3D AR Effect
Z-camera on the back of the device allows you to create realistic 3D AR
Effect by recognizing facial contours in greater detail.
1. Tap
Camera and select Sticker by swiping camera modes.
2. Tap
3D AR Effect.
3. Swipe the effect list left or right to select the AR effect to use.
The face detected by the camera is scanned in 3D.
Sticker list
4. Tap Capture to take a photo.
The photo is taken with 3D AR Effect applied.
NOTEThe 3D scanning feature of Z-camera is available only for close-up portrait shooting.
Feature Highlight
3D Photo Effect
3D Photo Effect allows you to take 3D photos that give a greater sense of
depth to portraits by using the Z-camera on the back of the device.
Photos taken with 3D Photo Effect can be viewed as moving pictures in the
Gallery app.
You can share 3D photos via Facebook, which supports the Google Depth
standard.
1. Tap
Camera and select Portrait by swiping camera modes.
2. Select 3D Photo Effect by swiping effect modes for Portrait.
Select 3D Photo Effect
from effect modes
Select Portrait from
camera modes
7
3. When 3D Photo Effect is available. appears on the screen, tap
Capture to take a photo.
The photo will be saved in Gallery.
appears on the image taken with 3D Photo Effect.
Feature Highlight
8
4. Select a 3D photo from Galler y or Preview and tap 3D effect to apply
a photo effect.
Select Save a copy or OK after applying the effect.
Select a photo effect
NOTE This feature is available only on the rear camera.
Feature Highlight
x1.0
Night view
You can take vivid and clear night photos even in low light conditions by
using the Night view feature.
1. Tap
Camera and select More by swiping camera modes.
2. Tap
Night view.
Select a zoom from
3. Tap
Capture to take a photo.
To adjust the brightness of the photo, slide Night view left or right.
/ / .
9
Set camera options
Select screen ratio
NOTEHold the camera steady and firm while taking a photo.
Set timer
Adjust brightness
Feature Highlight
10
Audio recording features
ASMR recording
This feature allows you to record the audio clearly and precisely by
amplifying the sound from the microphones.
1. Tap
Camera and select Video by swiping camera modes.
2. Tap
Microphone and select ASMR Recording by swiping audio
options.
3. Tap Record to record a video.
While recording a video, you may spread or pinch two fingers to zoom
in or out.
To pause the recording, tap Pause. To resume the recording, tap
Record.
4. Tap
Stop to end the video recording.
Feature Highlight
Voice Bokeh
You can emphasize the voice of a subject by reducing ambient noise.
1. Tap
Camera and select Video by swiping camera modes.
2. Tap
Microphone and select Voice Bokeh by swiping audio options.
Select Voice Bokeh
from audio options
3. Tap Record to record a video.
While recording a video, you may spread or pinch two fingers to zoom
in or out.
To pause the recording, tap Pause. To resume the recording, tap
Record.
4. Tap
Stop to end the video recording.
NOTEYou can also zoom in or out while playing the video.
11
Feature Highlight
12
LG 3D Sound Engine
The 3D surround sound feature allows you to enjoy stereophonic and
immersive sound while playing or video.
Tap Settings > Sound > Sound quality and effects > LG 3D Sound
Engine and tap
NOTEYou must connect an external audio device by wire to use this feature, which does
not support wireless devices or Bluetooth® devices.
ON/OFF to activate it.
LG Pay
LG Pay overview
You can make a payment by touching the card reader with a mobile phone
that supports LG Pay.
You can use the LG Pay service by adding multiple credit, debit,
membership, gift cards, etc. to LG Pay.
Using LG Pay
This feature allows you to make payments quickly and easily using your
phone.
1. Run LG PayQuick by swiping left or right from any side of the screen.
OR
NOTES • The LG PayQuick cue appears on the side of the screen when a card is added to LG
Pay.
• Touch and hold the LG PayQuick cue to change the direction of swiping.
• To enable/disable the option, open LG Pay and tap Options > Settings > LG
PayQuick > Show LG PayQuick cue.
Feature Highlight
2. Select a card to use by swiping the cards left or right.
3. Authenticate by using your registered fingerprints or entering the
password for each card.
4. Make a payment by touching the LG Pay antenna area of the product on
a card reader within 50 seconds.
LG Pay antenna area
NOTES
• To change the LG PayQuick settings, tap Options > Settings > LG PayQuick in the
LG Pay app.
• If the navigation bar is set to Buttons only, swipe up from the bottom center of the
screen to run LG PayQuick.
• If the battery level is 5% or less, LG PayQuick will not run.
• The LG Pay app is not pre-loaded on this device. First, download it from Play Store.
• For further details, visit https://www.lg.com/us/lg-pay.
13
Feature Highlight
14
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and get
things done while on-the-go.
NOTETo use this feature, first connect to the network and sign in to your Google Account.
Sign in
1. Press the Google Assistant key on the left side of the device.
or
Swipe diagonally from a bottom edge of the screen.
2. Tap GET STARTED.
3. Follow the on-screen instructions.
The device saves your voice data for recognition.
4. Set whether to use the voice match unlock function.
If you use the voice match unlock function, you can unlock the device
even when the device screen is turned off or the device is charging by
saying “OK Google” or “Hey Google.”.
NOTES • This feature may be more vulnerable to security than the other screen locks, such as
Pattern, PIN, and Password.
• When a similar voice or your recorded voice is used, the screen may be unlocked.
• To use this feature, tap Home > Settings > Lock screen & security > Secure
lock settings > Smart Lock, and then use the screen lock method you set to unlock the
device. Tap Voice Match > Unlock with Voice Match, and tap
the currently used unlock method again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method if you fail to unlock the
device with voice recognition. See
Setting a Screen Lock
5. Tap Save.
ON/OFF, then enter
for details.
Feature Highlight
Accessing by Voice
1. When the home screen is turned off or locked, say “OK Google” or
“Hey Google”.
2. When the Google Assistant screen appears, say a command or ask a
question.
Accessing from Home Screen or Any Other Screen
1. Press the Google Assistant key on the left side of the device.
or
Swipe diagonally from a bottom edge of the screen.
2. Say a command or question when you see on the bottom of the
screen.
NOTEVoice recognition accuracy may decrease if you speak with an unclear voice or in a
noisy place. When you use the voice recognition feature, increase its accuracy by
speaking with a clear voice in a quiet place.
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
To unlock the screen.
To view locked contents in Gallery or QuickMemo+.
Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
NOTE Your fingerprint can be used by the device for user identification. Very similar fingerprints
from different users may be recognized by the fingerprint sensor as the same fingerprint.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons.
To maximize the recognition accuracy, check the following before using the
device.
15
Feature Highlight
16
At the bottom center of the product’s screen, there is a built-in sensor
that recognizes fingerprints. Be careful not to scratch or damage the
fingerprint sensor with metal objects such as coins or keys.
If you replace the protective film on the product with a polarized film that
diffuses the light or a film that is too thick, it may decrease the fingerprint
recognition rate.
If there are foreign substances (sweat, lotion, water, dirt, grease, etc.) on
the fingerprint sensor or on the finger to be put on the sensor, fingerprint
recognition may not work properly. Wipe the sensor and the finger clean
and remove all moisture before putting the finger on the sensor.
If the finger’s surface is rough due to it being scarred or pruney from
water, the sensor may not be able to recognize the fingerprint. In such a
case, register another finger’s fingerprint.
If you bend your finger or use the fingertip only, your fingerprint may not
be recognized. Make sure that your finger covers the entire surface of
the fingerprint sensor.
Scan only one finger for each registration. Scanning more than one finger
may affect fingerprint registration and recognition.
The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object such as a coin or a key before scanning fingerprints to
remove static electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1. On the home screen, tap
Fingerprints.
NOTES • This feature is available only when the screen lock is set.
- Lock the device with a Knock Code, Pattern, PIN or Password.
• If the screen lock is not set, enable it by following the on-screen instructions. See
Setting a Screen Lock
2. Check the location of the fingerprint sensor at the bottom center of the
screen, and lightly place your finger on the sensor.
Settings > Lock screen & security >
for details.
Feature Highlight
NOTE Make sure that the finger fully covers the fingerprint sensor.
3. Follow the on-screen instructions.
Place your finger on the sensor and hold it until you feel a vibration.
Move the same finger around on the sensor a little by little until the
fingerprint registration is complete.
4. When the fingerprint registration is done, tap OK.
Tap Add more to register another fingerprint. If you register only one
fingerprint and the corresponding finger is not in a good condition, the
fingerprint recognition may not work well. As a preventative measure,
register multiple fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
1. On the home screen, tap
Fingerprints.
2. Unlock according to the specified lock method.
3. From the fingerprint list, tap a fingerprint to rename it. To delete it,
tap
Delete.
Settings > Lock screen & security >
17
Feature Highlight
18
Displaying the fingerprint icon when the screen is off
You can set to display the fingerprint sensor location on the screen when
the screen is off.
1. On the home screen, tap
Fingerprints.
2. Unlock according to the specified lock method.
3. Ta p Tap to show icon when screen is off to enable the option.
Settings > Lock screen & security >
Unlocking the screen with a fingerprint
You can unlock the screen or view locked content by using your fingerprint.
Activate the desired function:
1. On the home screen, tap
Fingerprints.
2. Unlock according to the specified lock method.
3. On the fingerprint settings screen, activate the desired function:
Screen lock: Unlock the screen with a fingerprint.
Content lock: Access locked contents in Gallery and QuickMemo+
with a fingerprint.
Tap to show icon when screen is off: Enable to show the fingerprint
icon when the screen is off.
Settings > Lock screen & security >
Important Customer Information
Multi-tasking feature
Recent Uses Screen
Swipe the Home button upward and hold to view the recent use history.
Pop-up window
Pop-up window overview
You can open multiple apps on the screen and easily switch between them
at any time.
1. Swipe up
2. Tap the app icon on the top left of the app screen and select Pop-up window.
If you tap the app icon, the App info, Multi window and Pop-up
window menus appear.
3. The app appears in the form of a pop-up window on the screen.
NOTE This feature may not be available in some apps or screens.
Multi window
When using gesture navigation
1. Swipe Multi-window bar up on from the bottom of the screen.
Recently-used apps appear.
If you tap the app icon, the App info, Multi window, Pop-up window,
Pin app menus appear.
on from the bottom of the screen.
19
Important Customer Information
20
2. Tap the app icon on the top left of the app to be displayed in the
multiwindow and select Multi window.
The selected app appears on the upper half of the screen.
3. Swipe the recently used apps left or right and tap an app to display on
the lower half of the screen.
The selected app appears on the lower half of the screen.
When using buttons only navigation bar
1. Tap Recent apps on the navigation bar.
Recently-used apps appear.
If you tap the app icon, the App info, Multi window
Pin app menus appear.
2. Tap the app icon on the top left of the app to be displayed in the
multiwindow and tap Multi window.
The selected app appears on the upper half of the screen.
3. Swipe the recently used apps left or right and tap an app to display on
the lower half of the screen.
The selected app appears on the lower half of the screen.
NOTES
• To adjust the size of the split screen, drag the dividing bar Multi-window bar. It is
also possible to close the multi-window by dragging the dividing bar up or down to the
end of the screen.
• The multi window feature is not supported in some LG apps or apps downloaded from
the Play Store.
, Pop-up window,
Important Customer Information
Notes on Water Resistant Properties
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets the
requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
Code]; test conditions: 15-35 °C/59-95 °F, 86-106 kPa, 1.5 meters, for 30
minutes).
Do not expose the device in conditions that are different from the test
conditions. Results may vary in actual use.
WARNING
Despite a rating of IP68, your device is not impervious to conditions not
tested in LG’s controlled environment. Please note that any damages that
occur due to such causes changes the color of the LDI (Liquid Damage
Indicator). If the color of LDI located inside the product changes, the
product may be considered ineligible for any free-of-charge repair services
provided under the product’s limited warranty.
Avoid excessive dust or moisture as it may cause damages to the LDI or
other internally sealed components and therefore may render your product
ineligible for repair services provided under the product’s limited warranty.
Do not use the product in the following environments.
Do not immerse the product in any liquid chemicals (soap, etc.).
21
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
Important Customer Information
22
Do not place the product directly on sand (e.g. beach) or mud.
Do not immerse your product in water deeper than 1.5 meters for
longer than 30 minutes.
• If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before
handling the product.
• Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.
• The product’s water and dust resistant features may be damaged by
dropping or receiving an impact.
• If the product gets wet, use a clean, soft cloth to dry it thoroughly.
• The touch screen and other features may not work properly if the device
is used while wet.
• Your product is water resistant only when the SIM/Memory card tray is
properly inserted into the product.
• Do not open or close the SIM/Memory card tray while the product is wet
or immersed in water. Exposing the open tray to water or moisture may
damage the product.
• The SIM/Memory card tray contains rubber [packing] to help prevent dust,
water, or moisture from entering the product. Do not damage the rubber
[packing] as this may allow dust, water, or moisture to enter your product
and cause damage.
NOTE Failure to follow the provided instructions may invalidate your device’s limited warranty.
Phone Overview
Front View
Earpiece
Front camera
Microphone
Volume buttons
Google
Assistant
button
The Basics
Microphone
Power/Lock button
Fingerprint sensor
23
Headset jack
NOTES • All screen shots in this guide are simulated. Actual displays may vary.
• Instructions to perform tasks in this guide are based on the default settings and may
change depending on the mode and software version on your phone.
WARNING!
• Some of the device parts are made of tempered glass. If you drop your device on
a hard surface or subject it to severe impact, the tempered glass may be
damaged. If this happens, stop using your device immediately and contact a LG
Authorized Service Center.
• Your phone is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
phone during or immediately after operation.
USB/Charger port
1. EarpieceLets you hear callers and automated prompts.
The Basics
24
2. Front cameraUse to take pictures and record videos of yourself. You can
also use this for video chatting. Keep the lenses clean for optimal
performance.
3. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
4. Volume buttonsPress to adjust the ringer, the media volumes, or the
in-call volume during a call. They can also activate the camera shutter and
access shortcuts when enabled in the Settings menu.
5. Google Assistant buttonYour device has Google Assistant built in. Find
answers and get things done while on-the-go. To get started, just press
the Google Assistant key on the side of the phone. Press and hold the
key to quickly talk to your Assistant. Press the key twice to open Google
Lens. See
6. Headset jackAllows you to plug in an optional headset for convenient,
hands-free conversations or recording your voice using the HD Audio
Recorder app. You can also plug in headphones to listen to music.
7. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
8. Power/Lock buttonPress to turn off the screen backlight and lock the
screen, or turn the screen backlight back on. Press and hold to turn the
phone on/off, restart, or activate/deactivate Airplane mode.
9. Fingerprint sensorAllows you to record and use fingerprints to secure
your phone.
10. USB/Charger portAllows you to connect the phone and the USB
Type-C cable for use with the charger adapter, or other compatible
accessories.
Google Assistant
for details.
Rear View
Microphone
Rear cameras
The Basics
SIM/microSD card
slot
ToF sensors
Flash
NFC touchpoint
Wireless
charging spot
25
Speaker
NOTE Press and hold the volume down button and Power/Lock button at the same time for a
second to take a screenshot.
WARNING! Don't attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the back cover.
Doing so may severely damage the battery and device, which could cause
overheating, fire, and injury.
Microphone
1. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
2. Rear camerasUse to take photos and record videos. Keep the lenses
clean for optimal performance.
3. SpeakerUse to listen to audio (e.g., music, videos, sound clips,
speakerphone, etc.) from the rear speaker instead of the earpiece.
The Basics
26
NOTE Hold the device correctly as shown below. If you cover the microphone hole with a hand,
finger, or protective case while using the device, you may sound unclear during a call.
Good exampleBad example
Microphone
Microphone
Microphone
Do not cover the microphone.
4. SIM/microSD card slotInsert the SIM card and an optional memor y
card (not included) for file storage.
5. ToF (Time-of-Flight) sensorsMeasures the accurate distance by
detecting the infrared emitted from the IR illuminator.
6. FlashBrightens up when taking photos or recording videos in low-light
environments.
7. NFC touchpointTap the back of your phone to an NFC tag or another
NFC compatible device to transfer data between them.
NOTE Don't cover the proximity sensor with a protection film, pouch, or protection case not
authorized by LG as it may cause the device to malfunction.
8. Wireless charging spotThis device is compatible with WPC (Qi)
certified wireless charger.
9. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
The Basics
Installing the SIM card and memory card
Insert the SIM card from your mobile service provider and the separately
purchased memory card into the device.
NOTES• Your phone already has a SIM card installed.
• In order for the water-resistant and dust-resistant features to work effectively, the
1. With the device facing down, insert the ejection pin into the hole in the
card tray and then pull out the card tray from the device.
2. Place the SIM card or memor y card on the card tray and then insert the
card tray into the device in the direction of the arrow.
card tray must be inserted correctly.
27
SIM card
Memory card (optional-sold separately)
28
The Basics
NOTES• Do not lose your SIM card. LG is not responsible for damage and other issues
caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
• When you insert the SIM card or memory card, place it on the card tray correctly.
• When you insert the card tray back into the device, insert it horizontally in the
direction of arrow as shown in the figure. Make sure that the card placed on the
card tray does not move out of its position.
• Insert the SIM card with the gold-colored contacts facing downwards.
• Be sure to insert the SIM card into the device by following the instructions in the
user manual.
• If you insert to or remove the card tray from the device, be careful not to let water
or other liquids enter into the card tray. If a wet card tray or card is inserted into
the device, your device may get damaged.
• Memory card is an optional item.
• Frequent writing and erasing of data may shorten the memory card lifespan.
• Some memory cards may not be fully compatible with the device. If you use an
incompatible card, it may damage the device or the memory card, or corrupt the
data stored in it.
Removing the memory card
Unmount the memory card before removing it for safety.
1. On the home screen, tap
2. Insert the ejection pin into the hole in the card tray and then pull out the
card tray from the device.
3. Remove the memory card from the card tray.
4. Insert the card tray back into the slot.
WARNING! Do not remove the memory card while the device is transferring or accessing
information. This may cause data to be lost or corrupted, or may damage the
memory card or the device. LG is not responsible for losses that result from the
abuse or improper use of memory cards, including the loss of data.
Settings > Storage > Eject.
Charging Your Phone
Before using the device, fully charge the battery.
Charge the device with the USB Type-C cable.
The Basics
Charging cable terminal
29
WARNING!
NOTES
• Do not charge while the device or charging cable is wet or contains moisture.
This can cause fire, electric shock, injury or damage to device.
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger and charging cable. Charging the
battery with a third-party charger may cause the battery to explode or may damage
the device.
• Your device has an internal rechargeable battery. For your safety, do not remove
the embedded battery.
• Using the device when it is charging may cause electric shock. To use the device,
stop charging it.
• Remove the charger from the power socket after the device is fully charged.
This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable between the
device and a desktop or laptop computer. This may take a longer time than
plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain the rated
voltage. Charging may fail or unintentionally stop.
• A charging adapter that supports fast charging is included with the product.
• The fast charging feature may not work if a fast charging adapter other than the
genuine adapter provided with the product is used.
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