Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.
1
Table of Contents
2
Important Customer Information...............................................1
Table of Contents
Feature Highlight
Camera features ................................................................................................... 5
Sound quality and effects
Floating Bar
Google Assistant
Face Recognition
Fingerprint recognition
Help
Installing the SIM card and memory card
Removing the memory card
Charging Your Phone
Turning Your Phone On and Off
Touch Screen
Getting to Know the Home Screen
Setting Your Lock Screen
Memory card encryption
Entering text
Capturing a Screenshot
Content sharing
Audio recording features
Calculator
Calendar
Camera
Clock
Contacts
File Manager
Gallery
LG Health
Messaging
Music
Multi-tasking feature
Phone
QuickMemo+
Voicemail
Google Apps
Safety Information ........................................................................................... 153
Consumer Information about Radio Frequency Emissions.......................... 154
Consumer Information on SAR
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices
Caution! Avoid Potential Hearing Loss
TIA Safety Information
Part 15.19 Statement
Part 15.21 Statement
Part 15.105 Statement
Safety Information
FDA Consumer Update
LIMITED WARRANTY - USA ...............................................184
. 160
Feature Highlight
Camera features
Cine shot
You can record a moment and make a video with only a part of the scene in
motion.
While recording a video, hold the device steady. After recorded, rub an area
in the video you want in motion. The selected area starts moving and the
rest of the video remains still.
1. Tap Home > Camera, then tap Mode > Cine shot.
2. Tap Record to record a 3 second video.
Hold the device steady while recording the video.
3. Tap Edit and rub the area you want in motion with the cine shot
effect.
Tap Erase to erase the selected area.
5
Undo
Redo
Select the area to
move.
4. Tap SAVE .
The selected area will be in motion.
Play forward and
backward repeatedly.
Play forward
repeatedly.
Erase the selected area.
Feature Highlight
6
Makeup Pro
While taking selfies, you can apply various makeup techniques.
When using the front camera, adjust the skin tone and apply eye and lip
makeups.
1. Tap Home > Camera, switch to the front camera, then tap
Makeup Pro.
2. Select a desired makeup option, then drag the slide bar to the left or right
to adjust the effect.
When you select None, the slide bar disappears.
3. Tap Capture to take a photo.
Feature Highlight
Google Lens
You can get more information or take actions on items around you using
Google Lens, like landmarks, posters, restaurant menus, animals, flowers,
or barcodes, directly in your LG V40 camera.
For example, when you use Google Lens on a:
Business card: You can save the phone number or address to a contact.
Book: You can get reviews and other details about it.
Landmark or building: You can get more details about it.
Painting in a museum: You can get details about it.
Plant or animal: You can learn more about it.
Flyer or event billboard: You can add that event to your calendar.
NOTE Google Lens is available only when your device is connected to the internet. If you use
mobile data, you may be charged for data usage, depending on your pricing plan.
Use Google Lens
1. Tap Home > Camera, then tap Google Lens.
2. Point your camera at an item.
3. To get details or take action:
Tap the item on your screen.
To select text: Tap a word, and select a desired option. If the result is
not shown, tap it again and drag the blue dots, if needed, and take
desired actions.
Tap Speak. Ask a question or say a command, like:
What is this?
Call this
Add this to Google Keep
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Feature Highlight
8
Portrait
You can create an artistic portrait photo, whereby the subject is in focus and
the background is blurred. You can also edit the image by applying lighting
or color effect to the background.
1. Tap Home > Camera, and tap Portrait.
2. Drag the slide bar to the left or right to adjust the blur strength.
You can take photos with clear subject and blurred background.
Adjust blur strength.
Select color effect.
Select 3D Lighting Effect.
Feature Highlight
3D Lighting Effect: Tap 3D Lighting Effect to select a lighting
effect.
Color effect: Tap Color effect to select a background color.
3. Tap Capture to take a photo.
NOTES • While taking a photo with rear camera, keep the distance to your subject to 1.3 ~ 5
feet.
• This feature is not available if the surroundings are too dark.
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Feature Highlight
10
Triple shot
The triple cameras located on the back of the device allows you to take a
series of photos with different angles of view and save as a video with slide
effect.
1. Tap Home > Camera, and tap Triple shot.
2. Tap Capture to take a photo.
The triple cameras take photos automatically in sequence.
A triple shot video is automatically saved in Gallery.
NOTE While taking a photo, hold the device steady until all 3 photos have been taken.
Feature Highlight
Preview
You can preview images of different angles taken by the triple cameras
located on the back of the device and select a desired angle to take a photo
or record a video.
Before taking a photo, touch and hold a camera view icon to display
preview icons of three angles on the right.
The screen displays the preview image of the selected angle of view.
After selecting a desired angle, tap Capture or Record to take a
photo or record a video.
Select preview
icon.
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Telephoto camera viewWide-angle camera view
NOTE This feature is available only in the Auto mode and AI Cam.
Standard angle camera view
Feature Highlight
12
AI CAM
You can use the AI Cam feature to automatically recognize the object when
taking a photo or recording a video for an optimal quality.
1. Tap Home > Camera, then tap AI CAM.
2. When the object is recognized, the best effect for the scene is applied.
To apply other effects, tap the scene icon.
A wide range of categories, such as portrait, animals, food, sunrise,
sunset, landscape, sky, beach, babies, flowers and text, can be
recognized automatically.
NOTES • The result of the scene recognition may differ depending on the illumination or the
location of the subject while taking photos. Keywords do not appear on the actual
photos or videos.
• This feature is available only when the front and rear cameras are in the Auto mode.
Feature Highlight
Cine Video
You can record a movie-like video.
1. Tap Home > Camera.
2. Ta p MODE > Cine Video.
3. Tap Record to record a video.
Point Zoom: Record a video by selecting the point zoom feature to
zoom in/out around a specific area.
Filter: Select an effect to apply to the recording. You can also
adjust the vignette and strength for each Cine effect. This feature
cannot be changed after you have started recording.
NOTES • The Point Zoom feature supports a zoom speed of up to 3x.
• This feature only supports video recordings in standard angle.
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Feature Highlight
14
Graphy
You can adjust the white balance, ISO and shutter speed referring to the
recommended images.
1. Tap Home > Camera.
2. Tap MODE > Manual.
3. Tap Settings and then tap Graphy photos to activate the
feature.
4. Tap Graphy and select the desired scene from the recommended
images.
5. Tap Capture to take a photo.
NOTES • This feature is available only in the Manual camera mode.
• You can add more scenes by tapping Add and downloading the Graphy app from
Play Store. You may be charged for data usage, depending on your pricing plan.
Sound quality and effects
DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid
sound. Connect to an earphone, speaker or other external audio devices to
use this feature.
Tap
Home > Settings > Sound > Sound quality and effects > DTS:X
3D Surround, then tap
Adjusting the sound direction
You can adjust the sound direction as desired.
1. Tap Home > Settings > Sound > Sound quality and effects > DTS:X 3D Surround, then tap .
2. Select the desired sound direction.
ON/OFF to activate this feature.
Feature Highlight
Floating Bar
Floating Bar overview
You can access frequently used features, including Shortcuts, Screen
capture, Music player, and Quick contacts by touching and swiping the
floating bar on the screen.
To enable the floating bar, tap Home > Settings > Extensions >
Floating Bar and thentap ON/OFF on the top of the screen.
Opening and closing the Floating Bar
To open the floating bar: Tap View all or View all.
To close the floating bar: Tap Fold or Fold.
Floating Bar
To access the rest of the bar options, swipe left or right on the floating
bar.
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Feature Highlight
16
Moving the floating bar position
You can set the area in which the floating bar can move or be pinned. In the
Floating Bar menu, tap Position, then select from Right and left edges,
Right edge, Left edge and Pin current position.
Touch and hold the floating bar and drag it to the desired location of the
screen edge.
NOTE The floating bar can only be moved within the area between the Status bar and Quick
access bar. The floating bar cannot be moved when the Position option is set to Pin
current position.
Disabling the floating bar
You can disable the floating bar by using one of the following methods:
With the floating bar closed, touch and hold View all on the floating
bar and then drag it to Remove at the top of the screen.
NOTE • The floating bar cannot be removed when the Position option is set to Pin current
position.
Tap View all on the floating bar, then tap Settings > ON/OFF
at the top of the screen.
Tap Home > Settings > Extensions > Floating Bar > ON/
OFF.
Feature Highlight
Setting the floating bar
You can select contents to display on the floating bar and change their
display order. Tap
Settings > Extensions > Floating Bar.
Shortcuts: Quickly access frequently used apps or features.
Screen capture: Capture the screen to crop the desired part or to create
a GIF file.
Music player: Control the music you are listening to.
Quick contacts: Call or message people set as quick contacts.
NOTES • A maximum of 5 apps or features can be added to the shortcuts.
• A maximum of 5 contacts can be added to the Quick contacts.
• A GIF can be created up to 15 seconds long.
Settings from the floating bar or tap Home >
Launch Capture+ on the current screen to capture a
screenshot.
Launch Extended capture to capture a scrolling screen.
Capture a desired part of a screen.
Save part of the current screen as a GIF file. You can adjust
the size of the image you want to capture.
You can launch or use desired apps with your voice.
NOTETo use this feature, first connect to the network and sign in to your Google Account.
Launching Google Assistant
1. Press and hold Home from the Home screen to launch Google
Assistant.
2. Tap GET STARTED.
3. Follow the on-screen instructions and say “Ok Google”.
The device saves your voice data for recognition.
4. Select whether to use voice recognition unlock feature.
When this feature is activated, you can unlock the screen by saying
“Ok Google” while the screen is turned off or unlocked.
NOTES • This feature may be more vulnerable to security than the other screen locks, such as
Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice
is used, the screen may be unlocked.
• To use this feature, tap Home > Settings > Lock screen & security > Secure
lock settings > Smart Lock, and then use the screen lock method you set to unlock the
device. Tap VoiceMatch > Unlock with Voice Match, and tap
the currently used unlock method again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method after failing to unlock the
device with voice recognition. See
Setting a Screen Lock
5. Tap Save.
ON/OFF, then enter
for details.
Feature Highlight
Launching Google Assistant with your voice
1. Say “Ok Google” when the screen is turned off or locked.
2. Say a command or question when “Hi, how can I help?” appears on the
screen.
Launching Google Assistant from the Home screen
1. Touch and hold Home on the Home screen.
2. Say a command or question when “Hi, how can I help?” appears on the
screen.
NOTEVoice recognition accuracy may decrease if you speak with an unclear voice or in a
noisy place. When you use the voice recognition feature, increase its accuracy by
speaking with a clear voice in a quiet place.
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Feature Highlight
20
Face Recognition
Face recognition overview
You can unlock the screen by using the saved facial data.
NOTES • This feature may be more vulnerable to security than the other screen locks, such as
Knock Code, Pattern, PIN, and Password.
• When a similar face or a photo of your face is used, the screen may be unlocked.
• The recognized facial data is securely stored in your device.
• If the device cannot detect your face, or you forget the screen lock set for your device,
visit the nearest LG Customer Service Center with your device and ID card.
• To save power, the face recognition feature will not work when the battery level is
below 5%.
Precautions for face recognition
Face recognition accuracy may decrease in the following cases. To increase
its accuracy, check the following before using the device.
When your face is covered with a hat, eyeglasses, or mask, or your face
is significantly different due to heavy makeup or beard.
When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to an
exceedingly bright or dark condition.
Registering facial data
Before using the face recognition feature, register your facial data on your
device.
1. Tap Home > Settings > Lock screen & security > Face Recognition.
NOTES • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or
Password.
• When the screen lock is not set, register the data by following the on-screen
instructions. See
2. Raise your device in the front of your eyes.
3. Register your face by following the on-screen instructions.
Register your face in a room that is not too bright or dark.
Setting a Screen Lock
for details.
Feature Highlight
Position your entire face inside the guideline on the screen, and then
adjust it by slowly moving up, down, left, or right.
4. When the face registration is done, tap OK.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Knock Code, Pattern,
PIN, or Password.
1. Tap Home > Settings > Lock screen & security > Select screen lock.
2. Unlock the screen according to the specified method.
3. Tap Allow face recognition > On/Off to unlock the screen with your
face.
Face Recognition options
You can customize Face recognition options.
1. Tap Home > Settings > Lock screen & security > Face Recognition.
2. Customize the following settings:
Improve face recognition: You can add facial data in various conditions
to improve face recognition.
Delete face: You can delete the registered facial data and register it
again if the face recognition does not work properly.
Allow when screen is off: Allows you to unlock the screen by raising
the phone in front of your face while the screen is off.
Swipe to unlock after face recognized: After your phone recognizes
your face, you must swipe the screen to unlock it.
Advanced face recognition: Make it harder to unlock your device by
photos, images, or videos.
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Feature Highlight
22
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
To unlock the screen.
To view locked contents in Gallery or QuickMemo+.
Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
NOTE Your fingerprint can be used by the device for user identification. Very similar fingerprints
from different users may be recognized by the fingerprint sensor as the same fingerprint.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons.
To maximize the recognition accuracy, check the following before using the
device.
Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
When water, dust or other foreign substance is on the fingerprint sensor
or your finger, the fingerprint registration or recognition may not work.
Clean and dry your finger before having the fingerprint recognized.
A fingerprint may not be recognized properly if the surface of your finger
has a scar or is not smooth due to being soaked in water.
If you bend your finger or use the fingertip only, your fingerprint may not
be recognized. Make sure that your finger covers the entire surface of
the fingerprint sensor.
Scan only one finger for each registration. Scanning more than one finger
may affect fingerprint registration and recognition.
The device may generate static electricity if the surrounding air is dry. If
the surrounding air is dry, avoid scanning fingerprints, or touch a metallic
object such as coin or key before scanning fingerprints to remove static
electricity.
Feature Highlight
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1. Tap Home > Settings > Lock screen & security > Fingerprints.
NOTES • This feature is available only when the screen lock is set.
- Lock the device with a Knock Code, Pattern, PIN or Password.
• If the screen lock is not set, enable it by following the on-screen instructions. See
Setting a Screen Lock
2. Locate the fingerprint sensor on the back of the device and gently put
your finger on it to register the fingerprint.
NOTES • Gently press the fingerprint sensor so that the sensor can recognize your fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor.
3. Follow the on-screen instructions.
Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint is registered.
4. When the fingerprint registration is done, tap OK.
Tap ADD MORE to register another fingerprint. If you register only one
fingerprint and the corresponding finger is not in a good condition, the
fingerprint recognition may not work well. As a preventative measure,
register multiple fingerprints.
for details.
23
Feature Highlight
24
Managing fingerprints
You can edit or delete registered fingerprints.
1. Tap Home > Settings > Lock screen & security > Fingerprints.
2. Unlock according to the specified lock method.
3. From the fingerprint list, tap a fingerprint to rename it. To delete it,
tap Delete.
Unlocking the screen with a fingerprint
You can unlock the screen or view locked content by using your fingerprint.
Activate the desired function:
1. Tap Home > Settings > Lock screen & security > Fingerprints.
2. Unlock according to the specified lock method.
3. On the fingerprint settings screen, activate the desired function:
Screen lock: Unlock the screen with a fingerprint.
Content lock: Access locked contents in Gallery and QuickMemo+
with a fingerprint.
Feature Highlight
Always-on display
You can view the date, time or signature when the main screen is turned
off.
Swipe the bottom of the Always-on display screen to access features
including Camera, Capture+, Wi-Fi, sound settings, Bluetooth
Music and more.
1. Tap Home > Settings > Display > Always-on display.
2. Select the image you want to display and tap SAV E.
Tap on the desired image among Digital clock, Analog clock, Dual
clock, Signature, Calendar, and Image.
Tap Quick tools & music player ON/OFF to swipe over the
status icons for Quick tools and the music player.
To set the time period not to activate Always-on display feature, tap
Daily timeout.
To enhance brightness for the Always-on display feature, tap Brighter
display.
NOTES • The battery may drain faster when you use Always-on display. Turn this feature off to
save battery power.
• To deactivate Always-on display feature, tap Home > Settings > Display >
Always-on display, and then tap
.
®
, Flash,
25
Feature Highlight
26
Notes on Water Resistant Properties
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets the
requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
Code]; test conditions: 15-35 °C/59-95 °F, 86-106 kPa, 1.5 meters, for 30
minutes).
Do not expose the device in conditions that are different from the test
conditions. Results may vary in actual use.
WARNING
Despite a rating of IP68, your device is not impervious to conditions not
tested in LG’s controlled environment. Please note that any damages that
occur due to such causes changes the color of the LDI (Liquid Damage
Indicator). If the color of LDI located inside the product changes, the
product may be considered ineligible for any free-of-charge repair ser vices
provided under the product’s limited warranty.
Avoid excessive dust or moisture as it may cause damages to the LDI or
other internally sealed components and therefore may render your product
ineligible for repair services provided under the product’s limited warranty.
Do not use the product in the following environments.
Do not immerse the product in any liquid chemicals (soap, etc.).
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
Feature Highlight
Do not place the product directly on sand (such as at a beach) or
mud.
Do not immerse your product in water deeper than approximately
1.5 meter.
Do not immerse your product in water for longer than 30 minutes.
• If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before
handling the product.
• Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.
• This product is not resistant to shock. Do not drop the product or subject
it to shock. Doing so might damage or deform the main unit, causing
water leakage.
• The product’s water and dust resistant features may be damaged by
dropping or receiving an impact.
• If the product gets wet, use a clean, soft cloth to dry it thoroughly.
• The touch screen and other features may not work properly if the device
is used while wet.
• Your product is water resistant only when the SIM/Memory card tray is
properly inserted into the product.
• Do not open or close the SIM/Memory card tray while the product is wet
or immersed in water. Exposing the open tray to water or moisture may
damage the product.
• The SIM/Memory card tray contains rubber [packing] to help prevent dust,
water, or moisture from entering the product. Do not damage the rubber
[packing] as this may allow dust, water, or moisture to enter your product
and cause damage.
NOTE Failure to follow the provided instructions may invalidate your device’s limited warranty.
27
The Basics
28
Phone Overview
Front View
Proximity/
Ambient light
sensor
Earpiece
Front cameras
Volume buttons
Google
Assistant
button
Headset jack
NOTES • All screen shots in this guide are simulated. Actual displays may vary.
• Instructions to perform tasks in this guide are based on the default settings and may
change depending on the mode and software version on your phone.
WARNING! Some of the device parts are made of tempered glass. If you drop your device on a
hard surface or subject it to severe impact, the tempered glass may be damaged. If
this happens, stop using your device immediately and contact an LG Customer
Service Center.
Power/Lock button
USB/Charger port
1. Proximity/Ambient light sensorSenses proximity toward other objects
(such as your head) so that tap commands are not accidentally activated
during a call or when carried inside a pocket. It also employs an ambient
sensor which measures the surrounding light and adjusts the LCD
brightness to provide a vivid screen.
NOTE Don't block the sensor or near the sensor to avoid problems with the touch screen.
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