LG LMK410ZMW Owner’s Manual

Basic Functions

Camera features

Google Assistant

Fingerprint recognition

Multi-tasking feature

Product components and accessories

Parts overview

Turning the power on or off

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USER GUIDE

LM-K410ZMW

MFL71707804 (1.0)

www.lg.com

About this user guide

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

•This device is not suitable for people who have a visual impairment due to the touchscreen keyboard.

•Descriptions are based on the device default settings.

•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

•Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

•Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

Table of contents

6 Guidelines for safe and efficient use

Custom-designed Features

16 Camera features

19Google Assistant

20Fingerprint recognition

23Multi-tasking feature

Basic Functions

25Product components and accessories

26Parts overview

29Turning the power on or off

30Installing the SIM card

33Inserting the memory card

34Removing the memory card

34Battery

37Touch screen

40Home screen

48Screen lock

52Memory card encryption

53Taking screenshots

54Entering text

58Content sharing


03		04

Useful Apps		Settings
60	Installing and uninstalling apps	98	Settings
61	App trash	98	Network & internet
62	App Shortcuts	105	Connected devices
63	Phone	107	Sound
67	Messaging	108	Notifications
68	Camera	108	Display
78	Gallery	109	Wallpaper & theme
82	Contacts	110	Lock screen & security
85	QuickMemo+	111	Privacy
87	Clock	112	Location
89	Music	112	Extensions
90	Calculator	115	Apps
90	ThinQ	115	Battery
90	Game Launcher	116	Storage
91	Audio Recorder	116	Accounts
91	FM Radio	116	Digital Wellbeing & parental
92	Update centre		controls
92	Smart Doctor	117	Google
92	LG Mobile Switch	117	System
93	App trash	121	Accessibility
93	SmartWorld

93RemoteCall Service

94Cell Broadcast

94 Google apps

Table of contents

Appendix

124Language Settings

124LG Bridge

125Phone software update

127Anti-Theft Guide

128Open Source Software Notice Information

128Regulatory information (Regulation ID number, E-labeling, etc.)

129Trademarks

130DECLARATION OF CONFORMITY

132 FAQ

Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

•The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

•While there may be differences between the SAR levels of various LG device models, they are all designed to meet the relevant guidelines for exposure to radio waves.

•The SAR limit recommended by the International Commission on Non-Ionizing

RadiationProtection(ICNIRP)is2 W/kgaveragedover10 goftissue.

•The highest SAR value for this model tested for use at the ear is 0.369 W/kg

(10 g)andwhenwornonthebodyis1.455 W/kg(10 g).

•This device meets RF exposure guidelines when used either in the normal use positionagainsttheearorwhenpositionedatleast5mmawayfromthebody.

When a carry case, belt clip or holder is used for body-worn operation, it should notcontainmetalandshouldpositiontheproductatleast5mmawayfrom your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files

or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

•Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories.

•Some contents and illustrations may differ from your device without prior notice.

•Do not disassemble this unit. Take it to a qualified service technician when repair work is required.

•Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

•Keep away from electrical appliances such as TVs, radios and personal computers.

•The unit should be kept away from heat sources such as radiators or cookers.

•Do not drop.

•Do not subject this unit to mechanical vibration or shock.

•Switch off the device in any area where you are required to by special regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

•Do not handle the device with wet hands while it is being charged. It may cause an electric shock and can seriously damage your device.

•Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.

•Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).

•Do not charge the device when it is on soft furnishings.

•The device should be charged in a well ventilated area.

•Do not subject this unit to excessive smoke or dust.

•Do not keep the device next to credit cards or transport tickets; it can affect the information on the magnetic strips.

•Do not tap the screen with a sharp object as it may damage the device.

•Do not expose the device to liquid or moisture.

•Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.

Guidelines for safe and efficient use

•Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.

•Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

•If your device gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

•The liquid in your wet device, changes the colour of the product label inside your device. Damage to your device as a result of exposure to liquid is not covered under your warranty.

•A mobile device requires proper air circulation in order to dissipate heat. Direct skin contact and inadequate circulation of air flow to the device may cause the device to overheat. The device must be at least 1.0cm from between the user’s body.

•Prevent dust of any other foreign substances from getting into the Charger/ USB cable port. It may cause heat or fire.

•Avoid exposing the device to low air pressure at high altitude.

•Do not expose the device to extremely low air pressure. Otherwise, it can cause explosion of the battery or leakage of flammable liquid or gas.

•Please ensure that the product does not get in contact with liquid. Do not use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes colour. Please note that this will limit you from receiving any free-of-charge repair services provided under warranty.

Guidelines for safe and efficient use

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

•Do not use your device near medical equipment without requesting permission. Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

•Pacemakermanufacturersrecommendthatyouleaveatleast15cmofspace between other devices and a pacemaker to avoid potential interference with the pacemaker.

•This device may produce a bright or flashing light.

•Some hearing aids might be disturbed by devices.

•Minor interference may affect TVs, radios, PCs etc.

•Useyourdeviceintemperaturesbetween0 ºCand40 ºC,ifpossible.Exposing your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

•Do not use a hand-held device while driving.

•Give full attention to driving.

•Pull off the road and park before making or answering a call if driving conditions so require.

•RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.

•When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

•If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Guidelines for safe and efficient use

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

•When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

•Do not use your device at a refueling point.

•Do not use near fuel or chemicals.

•Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your device or accessories.

Guidelines for safe and efficient use

In aircraft

Wireless devices can cause interference in aircraft.

•Turn your device off before boarding any aircraft.

•Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider for more information.

Use your mobile phone to call emergency services for yourself or others in the case of fire, traffic accident or medical emergencies;

•Australia Dial (0-0-0)

•New Zealand Dial (1-1-1)

•International Dial (1-1-2)

Remember, it is a free call when dialling emergency services from your mobile phone in Australia.

Notice for Battery replacement

• For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.

•Li-Ion Battery is a hazardous component which can cause injury.

•Battery replacement by a non-qualified professional can cause damage to your device.

Guidelines for safe and efficient use

Battery information and care

•You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.

•Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.

•Do not disassemble or short-circuit the battery.

•Keep the metal contacts of the battery clean.

•Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.

•Recharge the battery if it has not been used for a long time to maximise usability.

•Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.

•Do not leave the battery in hot or cold places, as this may deteriorate battery performance.

•Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

•If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.

•Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger.

•Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.

•Make sure that no sharp-edged items such as animal’s teeth or claws, come into contact with the battery. This could cause a fire.

Guidelines for safe and efficient use

Driver Safety Tips

Your mobile telephone gives you the powerful ability to communicate almost anywhere, anytime, but an important responsibility accompanies the benefits of mobile phones, one that every user must uphold.

When driving a car, driving is your first responsibility. When using your mobile phone behind the wheel of a car, practice good common sense and remember the following tips:

•Use a hands free device to add an additional layer of convenience and safety to your wireless phone.

•Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice and even heavy traffic can be hazardous.

•Do not take notes or look up phone numbers while driving. Typing up a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely.

•Place calls when you are not moving or before pulling into traffic. Try to plan calls when you will not be driving.

•Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that have the potential to divert your attention from the road.

•Use your mobile phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call the emergency number, as you would want others to do for you.

•If you see a broken down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance, local traffic authority or police station.

Guidelines for safe and efficient use

Securing personal information

•Make sure to protect your personal information to prevent data leakage or misuse of sensitive information.

•Always back up important data while using the device. LG is not responsible for any data loss.

•Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.

•Read the permission screen carefully while downloading applications.

•Be cautious using the applications that have access to multiple functions or to your personal information.

•Check your personal accounts regularly. If you find any sign of misuse of your personal information, ask your service provider to delete or change your account information.

•If your device is lost or stolen, change the password of your account to secure your personal information.

•Do not use applications from unknown sources.

Guidelines for safe and efficient use

Custom-designed

Features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the rear camera.

Tap , then tap / to switch between the standard and wideangle.

Change the camera angle.

Rear Camera

• See Starting the camera for details.

•You can switch between the standard and wide-angle camera lenses on the rear camera only.

Custom-designed Features

Portrait

You can take a sharp portrait by applying the camera lens blur effect.

1Tap , then tap Portrait.

2Tap to take a photo.

•To adjust blur strength, drag the slide bar to the left or right.

• Keep the distance to your subject within 40 ~ 150 cm when using the rear camera.

•This feature is not available if the surroundings are too dark.

•After applying this feature, tap the desired position on the preview screen to automatically apply the exposure value and focus when using the rear camera, or exposure value only when using the front camera.

Custom-designed Features

AI CAM

You can effectively take photos or record videos since the camera recognises the object when taking a photo or recording a video.

1Tap , then tap AI CAM.

2When the object is recognised, the best effect for the scene is applied.

•To apply other effects, tap the scene icon.

•Pet, city, flower, food, landscape, person, sunrise, auto, total 8 categories can be recognised automatically.

Sunrise

Flower

• The result of the scene recognition may differ depending on the illumination or the location of the subject while taking photos. Keywords do not appear on the actual photos or videos.

•This feature is available only when the front and rear cameras are in the specific mode.

Custom-designed Features

Sound quality and effects features

DTS:X 3D Surround

You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device.

Tap Settings Sound Sound quality and effects DTS:X 3D Surround, then tap to activate this feature.

Google Assistant overview

Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go.

• To use this feature, first connect to the network and sign in to your Google Account.

Custom-designed Features

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

•To unlock the screen.

•To view the locked content in the QuickMemo+.

•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.

•If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

•The device has a fingerprint sensor. Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.

•When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.

•A fingerprint may not be recognised properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

Custom-designed Features

•If you bend your finger or use the fingertip only, your fingerprint may not be recognised. Make sure that your finger covers the entire surface of the fingerprint sensor.

•Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

•The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1 Tap

Settings Lock screen & security Fingerprints.

• A lock screen must be set to use this feature.

•If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.

2Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.

• Gently press the fingerprint sensor so that the sensor can recognise your fingerprint.

•Ensure that your fingertip covers the entire surface of the fingerprint sensor.

Custom-designed Features

3Follow the on-screen instructions.

•Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

4When the fingerprint registration is done, tap OK.

•Tap Add more to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

1Tap Settings Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

1Tap Settings Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3On the fingerprint settings screen, activate the desired function:

•Screen lock: Unlock the screen with a fingerprint.

•Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock is set.

Custom-designed Features

Multi window

1Tap on the navigation bar.

•Recently-used apps appear.

If you tap the app icon, the App info, Multi window, Pop-up window, Pin app menus appear.

2Tap the app icon on the top left of the app to be displayed in the multiwindow and tap Multi window.

•The selected app appears on the upper half of the screen.

3Swipe the recently used apps left or right and tap an app to display on the lower half of the screen.

•The selected app appears on the lower half of the screen.

• The multi window feature is not supported in some LG apps or apps downloaded from the Play Store.

Custom-designed Features

The following items are available for use with your device.

•	Device	•	Charger
•	Stereo headset	•	Quick Start Guide
•	USB cable	•	Ejection pin

•Jelly Phone Case

•The items described above may be optional.

•The items supplied with the device and any available accessories may vary depending on the area and service provider.

•Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

•Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.

• If any of these basic items are missing, contact the dealer from which you purchased your device.

•To purchase additional items, contact an LG Customer Service Centre.

•Some items in the product box are subject to change without notice.

•The appearance and specifications of your device are subject to change without notice.

•Device specifications may vary depending on the area or service provider.

•Remove the protective film from the Fingerprint sensor before use of the fingerprint recognition feature.

Basic Functions

Front camera lens

Volume keys (+/-)

Google Assistant key

Earpiece

Proximity/Ambient light lens sensor

Nano-SIM/Memory card tray

Power/Lock key

Touch screen

Stereo headset jack

Microphone

Rear camera lenses

(Macro/Super Wide/

Depth/Standard sensor)

Charger/USB cable port

Flash

Fingerprint sensor

Speaker

Microphone

Basic Functions

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury.

•Proximity/Ambient light sensor

-- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

-- Ambient light sensor: The ambient light sensor analyses the ambient light intensity when the auto-brightness control mode is turned on.

•Volume keys

-- Adjust the volume for ringtones, calls or notifications.

-- While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.

-- Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

•Power/Lock key

-- Briefly press the key when you want to turn the screen on or off.

-- Press and hold the key when you want to select a power control option.

•Google Assistant key

-- Your device has the Google Assistant built-in. Find answers and get things done while on-the-go. To get started, just tap the Google Assistant key on the side of the phone.

-- Activate Google Assistant. See the Google Assistant for details.

Basic Functions

•Fingerprint sensor

-- Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint recognition overview for details.

• Some functions may be restricted for access, depending on the device specifications.

•Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.

•Screen-protective film or accessories may interfere with the proximity sensor.

•If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly.

Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call.

Microphone

Do not cover the microphone.

Basic Functions

Good example

Bad example

Microphone

Do not cover the microphone.

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by following the instructions below.

1Press and hold the Power/Lock key and the Volume Down (-) key at the same time until the power is turned off.

2When the device is restarted, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

•Power off: Turn the device off.

•Restart: Restart the device.

Basic Functions

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