Disposal of your old appliance
(as per e-waste Rules)
1. When this crossed out wheeled bin symbol is depicted on the
product and its operator’s manual, it means the product is covered
by the e-waste Management and Handling Rules, 2011 and are
meant to be recycled, dismantled, refurbished or disposed off.
2. Dos
a. The product is required to be handed over only to the authorized
recycler for disposal.
b. Keep the product in isolated area, after it becomes non-
functional/unrepairable so as to prevent its accidental breakage.
Don’t
a. The product should not be opened by the user himself/herself, but
only by authorized service personnel.
b. The product is not meant for re-sale to any unauthorized
agencies/scrap dealer/kabariwalah.
c. The product is not meant for mixing into household waste stream.
d. Do not keep any replaced spare part(s) from the product in
exposed area.
3. Any disposal through unauthorized agencies/person will attract
action under Environment (Protection) Act 1986.
4. This product is complied with the requirement of Hazardous
Substances as specified under Rule 13 (1) & (2) of the E-Waste
(Management & Handling) Rules, 2011.
5. To locate a nearest collection centre or call for pick-up (limited
area only) for disposal of this appliance, please contact Toll Free
No. 1800-315-9999 / 1800-180-9999 for details.
All collection centre and pick up facilities are done by third parties
with L
G Electronics India Pvt. Ltd. Merely as a facilitator.
For more detailed information, please visit :
http://www.lge.com/in
.
ENGLISH
About this user guide
Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG licence agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
2
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
3About this user guide
Table of contents
7Guidelines for safe and efficient use
01
Custom-designed
Features
16Camera features
19Gallery features
24Sound quality and effects
features
25Floating Bar
28Google Assistant
30HD Audio recording features
32Fingerprint recognition
36Multi-tasking feature
37AOD(always-on display)
38Quick Help
38Notes on Water Resistant
Properties
02
Basic Functions
42Product components and
accessories
43Parts overview
47Getting to know stereo ear
microphone
48Turning the power on or off
49Installing the SIM card
52Inserting the memory card
53Removing the memory card
53 Battery
57Touch screen
60Home screen
70Screen lock
74Memory card encryption
75Taking screenshots
76Entering text
83Content sharing
85Do not disturb
4
03
04
Useful Apps
87Installing and uninstalling apps
89App Shortcuts
90 Phone
95 Messaging
96 Camera
126 Gallery
131 Contacts
134 QuickMemo+
136 Clock
137 Music
138 Game Launcher
138 Calculator
139 SmartThinQ
139 LG Health
141 Smart Doctor
141 LG Mobile Switch
141 App trash
142 SmartWorld
143 RemoteCall Service
143 Cell Broadcast
144 Google apps
Settings
148 Settings
148 Network & internet
157 Connected devices
162 Sound
164 Display
166 Lock screen & security
168 Extensions
172 Digital Wellbeing
172 Apps & notifications
172 Battery
173 Storage
173 Accounts
174 Google
174 System
178 Accessibility
180 Support
5Table of contents
05
06
Appendix
182 LG Language Settings
182 LG Bridge
183 Phone software update
185 Anti-Theft Guide
186 Open Source Software Notice
Information
186 Regulatory information
(Regulation ID number, BIS Mark,
E-labeling, etc.)
187 Trademarks
188 Laser safety statement
188 DECLARATION OF
CONFORMITY
189 More information
191 FAQ
LG Dual Screen
(LM-V515N)
196 Getting to Know LG Dual Screen
196 Guidelines for safe and efficient
use
200 Product components and
accessories
201 Parts overview
202 Inserting the mobile phone to
the product
204 Removing the mobile phone
from the product
207 Using Charging Adapter
209 Using the Product
229 Trademarks
229 DECLARATION OF
CONFORMITY
230 More information
6Table of contents
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be
dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a
fault log. This tool gathers only data specific to the fault, such as signal strength,
cell ID position in sudden call drop and applications loaded. The log is used only to
help determine the cause of the fault. These logs are encrypted and can only be
accessed by an authorised LG Repair centre should you need to return your device
for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This device has been designed to comply with applicable safety requirements for
exposure to radio waves. These requirements are based on scientific guidelines that
include safety margins designed to assure the safety of all persons, regardless of
age and health.
• The radio wave exposure guidelines employ a unit of measurement known
as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using
standardised methods with the device transmitting at its highest certified
power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG device
models, they are all designed to meet the relevant guidelines for exposure to
radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
• The highest SAR value for this model tested for use at the ear is 0.652 W/kg
(1g) and when worn on the body is 0.819 W/kg (1g) at 15 mm, which is 100%
compliant with Indian Standards and Safe.
• This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 15 mm away from the
body. When a carry case, belt clip or holder is used for body-worn operation, it
should not contain metal and should position the product at least 15 mm away
from your body. In order to transmit data files or messages, this device requires
a quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the
above separation distance instructions are followed until the transmission is
completed.
7
Product care and maintenance
• Use only in-box accessories which are authorised by LG. LG does not guarantee
any damage or failure which is caused by third party accessories.
• Some contents and illustrations may differ from your device without prior
notice.
• Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG’s discretion, may include replacement parts
or boards that are either new or reconditioned, provided that they have
functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal
computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the device in any area where you are required to by special
regulations. For example, do not use your device in hospitals as it may affect
sensitive medical equipment.
• Do not handle the device with wet hands while it is being charged. It may cause
an electric shock and can seriously damage your device.
• Do not charge a handset near flammable material as the handset can become
hot and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the device when it is on soft furnishings.
• The device should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the device next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the device.
8Guidelines for safe and efficient use
• Do not expose the device to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna
unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
warranty.
• Your device is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
device during or immediately after operation.
• If your device gets wet, immediately unplug it to dry off completely. Do not
attempt to accelerate the drying process with an external heating source, such
as an oven, microwave or hair dryer.
• The liquid in your wet device, changes the colour of the product label inside your
device. Damage to your device as a result of exposure to liquid is not covered
under your warranty.
Efficient device operation
Electronics devices
All devices may receive interference, which could affect performance.
• Do not use your device near medical equipment without requesting permission.
Please consult your doctor to determine if operation of your device may
interfere with the operation of your medical device.
• Pacemaker manufacturers recommend that you leave at least 15 cm of space
between other devices and a pacemaker to avoid potential interference with the
pacemaker.
• This device may produce a bright or flashing light.
• Some hearing aids might be disturbed by devices.
• Minor interference may affect TVs, radios, PCs etc.
your device to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
9Guidelines for safe and efficient use
Precautions
• Use a wireless hands-free system (headphone, headset) with a low power
Bluetooth emitter.
• Keep your calls short or send text message (SMS) instead. This advice applies
especially to children, adolescents and pregnant women.
• Use the cell phone in good quality network signal.
• People having active medical implants should preferably keep the cell phone at
least 15 cm away from the implant.
Road safety
Check the laws and regulations on the use of devices in the area when you drive.
• Do not use a hand-held device while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions
so require.
• RF energy may affect some electronic systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed
or portable wireless equipment. It can cause the air bag to fail or cause serious
injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume
is at a reasonable level so that you are aware of your surroundings. This is of
particular importance when near roads.
10Guidelines for safe and efficient use
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long
periods of time. We therefore recommend that you do not turn on or off the
handset close to your ear. We also recommend that music and call volumes are set
to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
Glass Parts
Some parts of your device are made of glass. This glass could break if your device is
dropped on a hard surface or receives a substantial impact. If the glass breaks, do
not touch or attempt to remove it. Stop using your device until the glass is replaced
by an authorised service provider.
Blasting area
Do not use the device where blasting is in progress. Observe restrictions and follow
any regulations or rules.
Potentially explosive atmospheres
• Do not use your device at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your device or accessories.
11Guidelines for safe and efficient use
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your device off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the device in a safe place out of the reach of small children. It includes small
parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your device for emergency calls. Check with your local
service provider.
Options for making Emergency calls when screen is Locked/
Unlocked.
1. Long press Power Key to list options. Select ‘Emergency’ option
4. Short press ‘Emergency call’ soft key in locked screen to select Emergency dialer
or Emergency Contacts
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery’s performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
• Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise
usability.
12Guidelines for safe and efficient use
• Do not expose the battery charger to direct sunlight or use it in high humidity,
such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
performance.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
• If you need to replace the battery, take it to the nearest authorised LG
Electronics service point or dealer for assistance.
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings,
usage patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or claws, come
into contact with the battery. This could cause a fire.
Securing personal information
• Make sure to protect your personal information to prevent data leakage or
misuse of sensitive information.
• Always back up important data while using the device. LG is not responsible for
any data loss.
• Make sure to back up all data and reset the device when disposing of the device
to prevent any misuse of sensitive information.
• Read the permission screen carefully while downloading applications.
• Be cautious using the applications that have access to multiple functions or to
your personal information.
• Check your personal accounts regularly. If you find any sign of misuse of your
personal information, ask your service provider to delete or change your account
information.
• If your device is lost or stolen, change the password of your account to secure
your personal information.
• Do not use applications from unknown sources.
13Guidelines for safe and efficient use
Notice for Battery replacement
• For your safety, do not remove the battery incorporated in the product.
If you need to replace the battery, take it to the nearest authorised LG
Electronics service point or dealer for assistance.
• Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by non-qualified professional can cause damage
to your device.
14Guidelines for safe and efficient use
01
Custom-designed
Features
Camera features
Touch to switch to
Switch to front-facing
Camera Main Functions
This chapter describes the main functions that the camera app provides.
Run the camera app, and try the functions by following the below
instructions.
Run the camera app on the product’s home screen.
1
general-angle
Set/Cancel timer
setting
Set/Cancel flash
setting
Apply filter/sticker
Set camera setting
2
effect
Extension icon
Select More on the camera screen.
• Story shot, time lapse, AR Stickers, panorama, slow motion, YouTube
Live, night view, manual video, flash jump cut.
/wide-angle
camera
/rear-facing camera
Take photo
Preview photo
taken/video filmed
Select More
• Some of the images on this manual were staged to help the user’s
understanding.
Custom-designed Features16
Dual cameras
The dual cameras, which are located on the back of the device, allow you
to take photos or record videos with two different angles of view.
, and select / while taking photos or recording videos
Tap
with the rear camera.
Rear Camera
Steady cam
Use Steady Cam to prevent the camera from shaking when recording a
video while walking or making large movements.
Activate Anti-shake to reduce or eliminate blurry image resulting from
camera shake while recording a video.
Tap Video.
1
Tap .
2
Tap to record a video.
3
Recording ASMR
With the high-sensitivity microphone installed on the product, you can
pick up even the smallest of sounds to record an ASMR video with vivid
and clear sound quality.
Tap Video.
1
Tap to activate the function.
2
Tap to start recording an ASMR video.
3
Custom-designed Features17
Portrait
You can create an artistic portrait photo, whereby the subject is in focus
and the background is blurred. You can also edit the image by applying
lighting or colour effect to the background.
• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.
• This feature is not available if the surroundings are too dark.
Tap , and tap Portrait.
1
Drag the slide bar to the left or right to adjust the blur strength.
2
Adjust blur strength.
When Portrait is available. appears on the screen, tap or to
3
take a photo.
• The Portrait feature may not work if the camera cannot recognise
the subject.
Custom-designed Features18
Gallery features
Related content
You can edit and customise related content in the Gallery.
While viewing a picture preview, tap .
1
When the icon related to the date or location where you took the
2
photo appears, touch the screen.
• You can view the photos related to the date or location of your
choice.
to access additional options.
• Tap
Making a GIF
You can create a GIF file from the Gallery.
While viewing an album, tap Create GIF.
1
Custom-designed Features19
Select the desired photos and videos to create a GIF file and then tap
2
NEXT.
• You can also add/delete a photograph, adjust the speed or screen
ratio, set the photograph order, etc.
Tap SAVE.
3
• A maximum of 100 images can be used to create a GIF file.
Making a collage
You can make a collage from the associated content.
While viewing an album, tap Make collage.
1
Select the desired images to add to the collage and then tap NEXT.
2
• Select the desired layout from the bottom of the screen.
Tap MAKE.
3
• A maximum of 9 images can be used to create a collage.
Custom-designed Features20
Creating a movie
You can create a new movie by putting images and videos together.
Run the Gallery app, select a desired folder in the album and tap
1
Create movie.
Select images or videos for your movie and tap NEXT.
2
Edit the selected images and videos and then tap SAVE.
3
Custom-designed Features21
Deleting files
You can select images or videos to delete from your video by tapping
at the top right corner of its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, and then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music or change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback
time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be
changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Custom-designed Features22
Making a GIF
You can easily make a GIF file using recorded video.
Creating video
At the desired starting point while watching a video, tap .
1
Select the length of the GIF you want to create.
2
• GIF is generated for the time selected from the specified starting
point.
• For videos that are less than 5 seconds, GIF images are
automatically generated for the remaining time.
Creating GIF Photographs
In the photograph list in the Gallery, tap Create GIF.
1
Select a picture to turn into a GIF photograph, and then tap Next.
2
• You can add/delete a photograph, adjust the speed or screen ratio,
and set the photograph order.
• Creating GIF photographs is a function provided for the user to produce
creative images. Violating rights such as intellectual property right
or defaming the reputation of another person by using the creating
GIF photographs function may lead to a civil or criminal liability in
accordance with the related laws. Be cautious not to copy or transmit
another person’s work without authorization. LG Electronics is not liable
in any way for such acts by users.
• You can select up to 100 photographs to produce when you create a
GIF.
Custom-designed Features23
Sound quality and effects features
DTS:X 3D Surround
You can play a song or video with three-dimensional, immersive and vivid
sound. To use this feature, connect earphones, speaker or other external
audio devices to your device.
SettingsSoundSound quality and effects, then tap DTS:X
Tap
3D Surround
• You can bring down the status bar in the upper part of the screen and
tap the icon for DTS:X 3D sound to activate the function.
If you connect external sound devices such as earphones and speakers to
the product, a pop up appears where you can turn on the DTS:X 3D sound
or Hi-Fi Quad DAC function.
to activate this feature.
Custom-designed Features24
Floating Bar
Floating Bar overview
You can activate frequently used features, including shortcuts, screen
capture, music player, and quick contacts, by touching and then swiping
the Floating Bar on the screen.
To enable the Floating Bar feature, tap
Floating Bar
.
Opening and closing the Floating Bar
• To open the Floating Bar: Tap or .
• To close the Floating Bar: Tap
Floating Bar
SettingsExtensions
or .
Custom-designed Features25
Moving the Floating Bar position
• Floating bar open: Touch and hold the Floating Bar, then drag it to the
desired location.
• Floating bar closed: Touch and hold the Floating Bar, then drag it to
the desired location along the edge of the screen.
Disabling the Floating Bar
You can disable the Floating Bar by using one of the following methods:
• Touch and hold
delete area at the top of the screen.
or on the Floating Bar, and then tap at the top of
• Tap
the screen.
SettingsExtensionsFloating Bar.
• Tap
or on the Floating Bar and then drag it to the
Custom-designed Features26
Setting the Floating Bar
You can select the content to display on the Floating Bar and change
its display order. Tap
Extensions
Floating Bar.
• Position: You can set an area within which you can move the floating
bar.
• Shortcuts: Quickly access frequently used apps or features.
• Screen capture: Capture the screen to crop the desired part or to
create a GIF file.
You can use Capture+ on the desired screen.
You can capture a scrolling screenshot and use it for Q Memo+ or
save it in the Gallery.
You can capture a desired area and use it for Q Memo+ or save it in
the Gallery.
Save the current screen as a GIF file. You can adjust the size of the
image you want to capture.
•To move to the desired location, drag
•To start recording a GIF, tap
•To stop recording a GIF, tap
• Quick contacts: Call or message people set as quick contacts.
• Music player: Control the music you are listening to.
• A maximum of 5 apps or features can be added to the shortcuts.
• A maximum of 5 contacts can be added as quick contacts.
• GIF capture is a function provided for the user to produce creative
images. Violating rights such as intellectual property right or defaming
the reputation of another person by using the GIF capture function may
lead to a civil or criminal liability in accordance with the related laws.
Be cautious not to copy or transmit another person’s work without
authorization. LG Electronics is not liable in any way for such acts by
users.
• A GIF can be created up to 15 seconds long.
from the Floating Bar or tap Settings
.
.
.
Custom-designed Features27
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and
get things done while on-the-go.
• To use this feature, first connect to the network and sign in to your
Google Account.
Launching Google Assistant
Touch and hold from the Home screen to launch Google Assistant
1
or press the Google Assistant key on the left side of the device.
Tap GET STARTED.
2
Follow the on-screen instructions and say “Ok Google”or “Hey
3
Google”.
• The device saves your voice data for recognition.
Set whether to use the voice match unlock function.
4
• If you use the voice match unlock function, you can unlock the
device even when the device screen is turned off or the device is
charging by saying “OK Google” or “Hey Google”.
Custom-designed Features28
• This feature may be more vulnerable to security than the other screen
locks, such as Pattern, PIN, and Password.
When a similar voice or your recorded voice is used, the screen may be
unlocked.
• To use this feature, tap
Secure lock settings
method you set to unlock the device. Tap Voice Match, then tap Access with Voice Match
again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method if you fail
to unlock the device with voice recognition. See
for details.
Tap Save.
5
SettingsLock screen & security
Smart Lock, and then use the screen lock
, then enter the currently used unlock method
Setting a screen lock
Accessing by Voice
When the home screen is turned off or locked, say “OK Google” or
1
“Hey Google”.
When the Google Assistant screen appears, say a command or ask a
2
question.
Accessing from Home Screen
Touch and hold on the Home screen.
1
Say a command or question when you see on the bottom of the
2
screen.
• In an environment where Wi-Fi or mobile data connection is poor, the
Google Assistant function may be restricted and the speech recognition
accuracy rate may be lowered.
• If the speech is ambiguous, the microphone is covered, a media player is
playing, or the surrounding is loud, the speech recognition accuracy rate
may be lowered. When you are using the product via voice commands,
say with accurate pronunciation in a quite environment for better
speech recognition accuracy.
Custom-designed Features29
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