LG LMG820UM2 Owner’s Manual

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<![endif]>FRANÇAIS ENGLISH

USER GUIDE

LM-G820UM

MFL71696001 (1.0)

www.lg.com

About this user guide

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

•Descriptions are based on the device default settings.

•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

•Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

•Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

•Failure to follow the instructions in this guide and improper use may damage the device.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

Table of contents

Custom-designed Features

7 Air Motion

12 Camera features

19Floating Bar

20Google Assistant

22HD Audio recording features

23Face Unlock

26 Hand ID

28 Fingerprint recognition

32AOD (always-on display)

33Quick Help

33Notes on Water Resistant Properties

Basic Functions

37Product components and accessories

38Parts overview

41Turning the power on or off

42Installing the SIM card and memory card

44 Removing the memory card

44 Battery

47 Touch screen

51 Home screen

60 Screen lock

64 Memory card encryption

66 Entering text

68 Content sharing

70 Do not disturb


03		04

Useful Apps		Settings
72	Installing and uninstalling apps	126	Settings
74	App Shortcuts	126	Network & internet
75	Phone	133	Connected devices
79	Messaging	138	Sound
80	Camera	140	Display
105	Gallery	142	Lock screen & security
109	QuickMemo+	143	Privacy
112	Clock	144	Location
113	Contacts	145	Extensions
116	Music	149	Digital Wellbeing & parental
117	Game Launcher		controls
117	Calculator	149	Apps & notifications
118	LG Health	150	Battery
120	Smart cleaning	151	Storage
120	LG Mobile Switch	151	Accounts
120	App trash	151	Google
121	SmartWorld	152	System
122	RemoteCall Service	156	Accessibility
122	Google apps	158	Support

Table of contents

Appendix

160LG Language Settings

160LG Bridge

161Phone software update

163Anti-Theft Guide

164Open Source Software Notice Information

164Regulatory information(FCC/IC ID number, etc.)

165Trademarks

166Laser safety statement

167More information

169 FAQ

For Your Safety

LIMITED WARRANTY

198LIMITED WARRANTY STATEMENT

Table of contents

Custom-designed

Features

Air Motion

Air Motion overview

The ToF sensor and IR illuminator located near the front camera can recognize the location and shape of your hand to launch certain features or apps without touching the screen.

Show your hand to the front camera and then perform hand gestures to launch desired features or apps.

Air Motion bar

Air Motion feature activated

• This feature may not be available depending on some features or apps.

•Make sure that the ToF sensor and IR illuminator are not blocked by a sticker or any other foreign substances.

•Make sure not to move your hand too fast or bring it too far from or close to the device while using the Air Motion feature.

•If you are wearing gloves or the ToF sensor and IR illuminator are exposed to direct sunlight, the recognition accuracy may decrease.

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Using Air Motion

You can launch the desired features or apps by using the Air Motion feature.

Shortcut and capture

While viewing the Home screen or using an app, you can swipe left or right in the air to open an app or pinch with all fingers to take a screenshot.

1Tap Settings Extensions Air Motion Shortcut and capture.

2Tap to activate this feature.

3Select desired apps under Swipe left and Swipe right to use as shortcuts with Air Motion.

Hand gestures

1To enable Air Motion, place your palm at a distance of 2-5 inches from the device.

2When the Air Motion bar appears at the top of the screen, cup your hand in the air while lifting it to the distance of 6-8 inches from the device to launch the Swipe shortcuts controller.

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3Swipe your hand left or right to open the desired app. Or, pinch with all fingers to take a screenshot.

To open an app

To take a screenshot

Control music and videos

While using the music app or video player, you can play, pause or adjust volumes with your hand gestures in the air.

1Tap Settings Extensions Air Motion Control music and videos.

2Tap to activate this feature.

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3Place your palm at a distance of 2-5 inches from the device to enable Air Motion.

•When the Air Motion bar appears at the top of the screen, cup your hand at a distance of 6-8 inches from the device to launch the Player controller.

4Swipe your hand left or right to control the player as desired.

Player controller

To adjust the volume, cup your hand in the air and wait until the volume controller appears. Then, turn left or right to decrease or increase the volume.

• This feature is available only on the music or video player screen.

Control calls and alarms

You can receive a call or stop alarms and timers by swiping your hand left or right in the air.

1 Tap SettingsExtensionsAir MotionControl calls and alarms.

2Tapof each menu to activate.

3With Air Motion enabled, cup your hand at a distance of 6-8 inches from the device to to launch the controller.

•Air Motion is automatically enabled when a call or alarm notification is received.

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4 Swipe your hand left or right to control as desired.

Alarms controller

• You can end a call with Air Motion while using the speakerphone, earphones or headsets.

• You cannot end a video call by using the Air Motion feature.

Show hand guide

Turn this on to preview your hand gesture.

Make sure your hand stays within the guide circle while you control the Air Motion controller.

1TapSettingsExtensionsAir MotionShow hand guide.

2Tapto activate this feature.

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Camera features

Camera Main Functions

This chapter describes the main functions that the camera app provides.

Run the camera app, and try the functions by following the below instructions.

1 Run the camera app on the product’s home screen.

Set/Cancel timer setting

Set/Cancel flash setting

Apply filter/sticker effect

Set camera

Touch to switch to general-angle /wide-angle camera

Switch to front-facing/ rear-facing camera

Take photo

Preview photo taken/video filmed

2Select More on the camera screen.

•Night view, Panorama, Story shot, Manual Video, Slo-mo, Flash Jump-Cut, Cine shot, Cine Video, Food and YouTube Live.

Select More

•Some of the images on this manual were staged to help the user’s understanding.

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Dual cameras

The dual cameras, which are located on the back of the device, allow you to take photos or record videos with two different angles of view.

Tap , and select / while taking photos or recording videos with the rear camera.

Rear Camera

AI CAM

You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality.

1Tap , then tap AI CAM.

2When the object is recognized, the best effect for the scene is applied.

•A wide range of categories such as portrait, animals, food, sunrise, sunset, landscape, sky, beach, babies, flowers and text, can be recognized automatically.

• The result of the scene recognition may differ depending on the illumination or the location of the subject while taking photos. Keywords do not appear on the actual photos or videos.

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Steady cam

Use Steady Cam to prevent the camera from shaking when recording a video while walking or making large movements.

Activate Anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.

1Tap Video.

2Tap .

3Tap to record a video.

Studio

You can create studio level photos by using Spotlight and Backdrop features in the camera.

Spotlight

You can apply various lighting effects while taking photos.

1Tap , then tap Studio.

2Tap to select a lighting effect.

•Various lighting effects appear at the bottom of the screen.

Spotlight icon

Spotlight options

Custom-designed Features

3Tap the desired lighting effect icon.

4When Studio effect is available appears on the screen, tap to take a photo.

•The Studio feature may not work if the camera cannot recognize the subject.

Backdrop

You can apply various effects for background while taking portrait photos.

1Tap , then tap Studio.

2Tap to select a backdrop effect.

•Various background colours appear at the bottom of the screen.

3Select a background colour you want to apply.

Backdrop icon

Background colours

4 When Studio effect is available appears on the screen, tap to take a photo.

• If the surrounding is dark, the camera may not apply the studio effects.

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Portrait

You can create an artistic portrait photo, whereby the subject is in focus and the background is blurred. You can also edit the image by applying lighting or colour effect to the background.

• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.

• This feature is not available if the surroundings are too dark.

1Tap , and tap Portrait.

2Drag the slide bar to the left or right to adjust the blur strength.

Adjust blur strength.

3 When Portrait is available. appears on the screen, tap to take a photo.

•The Portrait feature may not work if the camera cannot recognize the subject.

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Cine shot

You can record a moment and make a video with only a part of the scene in motion.

While recording a video, hold the device steady. After recorded, rub the area in the video you want in motion. The selected area starts moving and the rest of the video remains still.

1Tap , then tap More .

2Tap to record a 3 second video.

•Hold the device steady while recording the video.

3Tap and rub the area you want in motion with the cine shot effect.

Undo								Play forward and
Undo								Play forward and
Redo								backward repeatedly.
Redo								Play forward repeatedly.

Select the area to move.				Erase the selected area.

•Tap to erase the selected area.

•Tap to play the selected area in motion forward repeatedly.

•Tap to play the selected area in motion forward and backward repeatedly.

4Tap SAVE.

•The selected area will be in motion.

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Cine Video

You can record a movie-like video.

1Tap .

2Tap More .

3Tap to record a video.

•: Record a video by selecting the point zoom feature to zoom in/ out around a specific area.

• : Select an effect to apply to the recording. You can also adjust the vignette and strength for each Cine effect. This feature cannot be changed after you have started recording.

• The Point Zoom feature supports a zoom speed of up to 3x.

• This feature only supports video recordings in standard angle.

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Sound quality and effects features

DTS:X 3D Surround

You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device.

Tap Settings Sound Sound quality and effects, then tap DTS:X 3D Surround to activate this feature.

•You can bring down the status bar in the upper part of the screen and press the icon for DTS:X 3D Surround to activate the function.

If you connect external sound devices such as earphones and speakers to the product, a pop up appears where you can turn on the DTS:X 3D Surround or Hi-Fi Quad DAC function.

Floating Bar

Floating Bar overview

You can activate frequently used features, including shortcuts, screen capture, music player, and quick contacts, by touching and then swiping the Floating Bar on the screen.

To enable the Floating Bar feature, tap Settings Extensions Floating Bar .

Opening and closing the Floating Bar

•To open the Floating Bar: Tap or .

•To close the Floating Bar: Tap or .

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Moving the Floating Bar position

•Floating bar open: Touch and hold the Floating Bar, then drag it to the desired location.

•Floating bar closed: Touch and hold the Floating Bar, then drag it to the desired location along the edge of the screen.

Disabling the Floating Bar

You can disable the Floating Bar by using one of the following methods:

•Touch and hold or on the Floating Bar, then drag it to the delete area at the top of the screen.

•Tap or on the Floating Bar, then tap at the top of the screen.

•Tap Settings Extensions Floating Bar .

Google Assistant

Google Assistant overview

Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go.

• To use this feature, first connect to the network and sign in to your Google Account.

Launching Google Assistant

1Touch and hold from the Home screen to launch Google Assistant or press the Google Assistant key on the left side of the device.

2Tap GET STARTED.

Custom-designed Features

3Follow the on-screen instructions and say “Ok Google” or “Hey

Google”.

•The device saves your voice data for recognition.

4Set whether to use the voice match unlock function.

•If you use the voice match unlock function, you can unlock the device even when the device screen is turned off or the device is charging by saying “OK Google” or “Hey Google.”.

• This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password.

When a similar voice or your recorded voice is used, the screen may be unlocked.

•To use this feature, tap Settings Lock screen & security Secure lock settings Smart Lock, and then use the screen lock method you set to unlock the device. Tap Voice Match, then tap Access

with Voice Match , then enter the currently used unlock method again. Note that Swipe is excluded.

•You need to unlock the device by using the specified method if you fail to unlock the device with voice recognition. See Setting a screen lock for details.

5 Tap Save.

Accessing by Voice

1When the home screen is turned off or locked, say “OK Google” or

“Hey Google.”.

2When the Google Assistant screen appears, say a command or ask a question.

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Accessing from Home Screen

1Touch and hold on the Home screen.

2Say a command or question when you see on the bottom of the screen.

• In an environment where wireless performance of Wi-Fi or mobile data is poor, the Google Assistant function may be restricted and the speech recognition accuracy rate may be lowered.

•If the speech is ambiguous, the microphone is covered, a media player is playing, or the surrounding is loud, the speech recognition accuracy rate may be lowered. When you are using the product via voice commands, say with accurate pronunciation in a quite environment for better speech recognition accuracy rate.

HD Audio recording features

The HD Audio Recorder allows you to configure the audio settings manually so that you can record audio based on your environment.

Recording modes

You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment.

Tap Essentials HD Audio Recorder .

Normal

You can record audio without extra settings.

Concert

You can record audio in a concert or other music event.

Custom

You can manually configure the desired settings to record audio.

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Studio Mode

With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’s or speaker’s original audio file.

1Tap Essentials HD Audio Recorder Custom.

2Tap .

3Select an audio file to use as background music.

4Tap to record voice.

5Tap to save the recorded file.

• Background music can only be played through earphones. Make sure to plug in earphones before using this feature.

Face Unlock

Face Unlock overview

You can unlock the screen with your face by using the Face Unlock feature.

• For stronger security, it is advisable to use Pattern, PIN, or Password.

•The recognized facial data is securely stored in your device.

•If the device cannot detect your face, or you forget the screen lock set for your device, visit the nearest LG Customer Service Centre with your device and ID card.

•To save power, the Face Unlock feature will not work when the battery level is below 5%.

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Precautions for Face Unlock

Face Unlock accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

•When your face is covered with a hat, eyeglasses, sunglasses, or mask, or your face is significantly different due to heavy makeup or beard.

•When there are fingerprints or foreign substances on the front of the camera lens, or your device cannot detect your face due to excessively bright or dark conditions.

Registering facial data

Before using the Face Unlock feature, register your facial data on your device.

1 Tap

Settings Lock screen & security Face Unlock.

• To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password.

•When the screen lock is not set, register the data by following the on-screen instructions. See Setting a screen lock for details.

2Tap NEXT and unlock the device according to the specified method.

3Tap START and raise your device in the front of your eyes.

•Register your face in a room that is not too bright or dark.

•Hold the device in the distance of 10-20 inches from your face.

•Position your entire face inside the guideline on the screen, and then move your head slowly in a circle while looking at the screen.

•Keep still while registering your face. You can improve recognition rate by taking steady photos multiple times.

• Only one face can be registered at a time.

4 When the face registration is done, tap OK.

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Unlocking the screen with your face

You can unlock the screen with your face instead of a Knock Code, Pattern, PIN, or Password.

1Tap Settings Lock screen & security Select screen lock.

2Unlock the screen according to the specified method.

3Tap Allow Face Unlock to unlock the screen using facial recognition.

Improving Face Unlock

You can add facial data in various conditions to improve Face Unlock.

1Tap Settings Lock screen & security Face Unlock.

2Unlock the screen according to the specified method.

3Select Improve Face Unlock.

4Register your face by following on-screen instructions.

5When the face registration is done, tap OK.

Deleting facial data

You can delete the registered facial data and register it again if Face Unlock does not work properly.

1Tap Settings Lock screen & security Face Unlock.

2Unlock the screen according to the specified method.

3Select Delete face to delete the facial data.

Other Face Unlock options

You can customize Face Unlock options.

1Tap Settings Lock screen & security Face Unlock.

2Customize the following settings:

•Raise to wake for Face Unlock: You can raise your device to wake it and then use Face Unlock.

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•Swipe to unlock: For privacy, you can swipe to unlock after your face is recognized.

•Content lock: You can set to show locked content in Gallery and QuickMemo+ with your face.

Hand ID

Hand ID overview

You can unlock the screen with your hand by using the Hand ID feature.

Place your device on a flat surface and bring your hand towards the front camera to unlock the screen.

• This feature uses the saved palm vein data on your device. The recognized palm vein data is securely stored in your device.

•The ToF sensor and IR illuminator located near the front camera can recognize your palm vein patterns.

•Hand ID is considered less secure than other lock types.

Precautions for Hand ID

Hand ID recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

•Make sure that the ToF sensor and IR illuminator are not blocked by a sticker or any other foreign substances while using the Hand ID feature.

•When water, dust or other foreign substance is on the ToF sensor, IR illuminator or your hand, the Hand ID recognition may not work. Clean and dry the sensor and your hand before having the hand recognized.

•If you bend your hand, Hand ID may not be recognized. Make sure to open your hand comfortable and flat while registering and recognizing Hand ID.

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•Make sure that the device is parallel with your hand while registering or recognizing Hand ID. If you tilt the device or your hand, registering or recognizing Hand ID may not work properly.

•Make sure that your device is placed on a flat surface or placed on a stable holder.

•While using the Hand ID feature, keep your palm at a distance of 4 inches from the device.

ToF sensor							Proximity/Ambient
							light sensor
Front camera							IR illuminator
Front camera							IR illuminator

Registering Hand ID

Before using the Hand ID feature, register your palm vein data on your device.

1TapSettingsLock screen & securityHand ID.

2Tap NEXT and unlock the screen according to the specified method.

3Place the device on a flat surface and tap START.

4Register your palm by following the on-screen instructions.

•Place your palm at a distance of 6-8 inches from the device.

•When the device recognizes your palm, slowly lower the palm towards the ToF sensor.

•Tap CONTINUE to register again with the device placed in a different position.

5When the palm registration is done, tap OK.

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Unlocking the screen with Hand ID

You can unlock the screen using the registered hand.

1Tap Settings Lock screen & security Hand ID.

2On the Hand ID settings screen, configure the following settings:

•Delete hand data: You can delete the registered hand ID data and register it again if the hand ID does not work properly.

•Cover to wake for Hand ID: You can cover the screen to wake the device and then use Hand ID.

•Swipe to unlock: After your device recognizes your Hand ID, you must swipe the screen to unlock it.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

•To unlock the screen.

•To view locked contents in Gallery or QuickMemo+.

•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. For added security, set the screen lock using a Knock Code, pattern, PIN or Password.

•If the device cannot detect your fingerprint, or you forget the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

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Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

•Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.

•When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before using the fingerprint sensor.

•A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

•If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.

•Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

•The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.

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