LG LMG810EAW Owner’s Manual

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USER GUIDE

LM-G810EAW

MFL71428932 (1.0)

www.lg.com

About this user guide

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

•This device is not suitable for people who have a visual impairment due to the touchscreen keyboard.

•Descriptions are based on the device default settings.

•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

•Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

•Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

Table of contents

6	Guidelines for safe and efficient use
01		02
Custom-designed		Basic Functions
Features		55	Product components and
15	Air Motion		accessories
		56	Parts overview
19	Camera features
		60	Turning the power on or off
32	Gallery features
		61	Installing the SIM card
38	Sound quality and effects
		64	Inserting the memory card
	features
38	Floating Bar	65	Removing the memory card
39	Google Assistant	65	Battery
41	Hand ID	68	Touch screen
44	Fingerprint recognition	71	Home screen
47	Face Unlock	80	Screen lock
49	Multi-tasking feature	84	Memory card encryption
50	AOD (always-on display)	85	Taking screenshots
51	Notes on Water Resistant	86	Entering text
	Properties	90	Content sharing
		91	Do not disturb


03		04

Useful Apps		Settings
94	Installing and uninstalling apps	144	Settings
95	App trash	144	Network
96	App Shortcuts	151	Connected devices
96	Phone	156	Sound
100	Messaging	157	Display
101	Camera	159	Lock screen & security
119	Gallery	160	Privacy
123	Contacts	161	Location
126	QuickMemo+	162	Extensions
128	Clock	166	Digital Wellbeing & parental
129	Calendar		controls
130	Tasks	166	Apps & notifications
130	Music	166	Battery
131	Calculator	167	Storage
131	LG ThinQ	168	Accounts
132	Game Launcher	168	Google
132	LG Health	168	System
134	E-mail	172	Accessibility
135	HD Audio Recorder

137File Manager

137Smart Doctor

138LG Mobile Switch

138App trash

138SmartWorld

139RemoteCall Service

140Cell Broadcast

140Google apps

Table of contents

Appendix

175LG Language Settings

175LG Bridge

176Phone software update

178Anti-Theft Guide

179Open Source Software Notice Information

179Regulatory information (Regulation ID number, E-labeling, etc.)

180Trademarks

181Laser safety statement

181DECLARATION OF CONFORMITY

181Wi-Fi (WLAN)

182More information

184FAQ

Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

•The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

•While there may be differences between the SAR levels of various LG device models, they are all designed to meet the relevant guidelines for exposure to radio waves.

•The SAR limit recommended by the International Commission on Non-Ionizing

RadiationProtection(ICNIRP)is2 W/kgaveragedover10 goftissue.

•The highest SAR value for this model tested for use at the ear is 0.482 W/kg

(10 g)andwhenwornonthebodyis1.587W/kg(10 g).

•This device meets RF exposure guidelines when used either in the normal use positionagainsttheearorwhenpositionedatleast5mmawayfromthebody.

When a carry case, belt clip or holder is used for body-worn operation, it should notcontainmetalandshouldpositiontheproductatleast5mmawayfrom your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files

or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

•Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories.

•Some contents and illustrations may differ from your device without prior notice.

•Do not disassemble this unit. Take it to a qualified service technician when repair work is required.

•Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

•Keep away from electrical appliances such as TVs, radios and personal computers.

•The unit should be kept away from heat sources such as radiators or cookers.

•Do not drop.

•Do not subject this unit to mechanical vibration or shock.

•Switch off the device in any area where you are required to by special regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

•Do not handle the device with wet hands while it is being charged. It may cause an electric shock and can seriously damage your device.

•Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.

•Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).

•Do not charge the device when it is on soft furnishings.

•The device should be charged in a well ventilated area.

•Do not subject this unit to excessive smoke or dust.

•Do not keep the device next to credit cards or transport tickets; it can affect the information on the magnetic strips.

•Do not tap the screen with a sharp object as it may damage the device.

•Do not expose the device to liquid or moisture.

•Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.

Guidelines for safe and efficient use

•Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.

•Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

•If your device gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

•The liquid in your wet device, changes the colour of the product label inside your device. Damage to your device as a result of exposure to liquid is not covered under your warranty.

•A mobile device requires proper air circulation in order to dissipate heat. Direct skin contact and inadequate circulation of air flow to the device may cause the device to overheat. The device must be at least 1.0cm from between the user’s body.

•Prevent dust of any other foreign substances from getting into the Charger/ USB cable port. It may cause heat or fire.

•Avoid exposing the device to low air pressure at high altitude.

•Do not expose the device to extremely low air pressure. Otherwise, it can cause explosion of the battery or leakage of flammable liquid or gas.

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

•Do not use your device near medical equipment without requesting permission. Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

•Pacemakermanufacturersrecommendthatyouleaveatleast15cmofspace between other devices and a pacemaker to avoid potential interference with the pacemaker.

•This device may produce a bright or flashing light.

•Some hearing aids might be disturbed by devices.

•Minor interference may affect TVs, radios, PCs etc.

Guidelines for safe and efficient use

•Useyourdeviceintemperaturesbetween0 ºCand35 ºC,ifpossible.Exposing your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

•Do not use a hand-held device while driving.

•Give full attention to driving.

•Pull off the road and park before making or answering a call if driving conditions so require.

•RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.

•When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

•If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

•When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause hearing loss.

Guidelines for safe and efficient use

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

•Do not use your device at a refueling point.

•Do not use near fuel or chemicals.

•Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your device or accessories.

In aircraft

Wireless devices can cause interference in aircraft.

•Turn your device off before boarding any aircraft.

•Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Guidelines for safe and efficient use

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider for more information.

Use your mobile phone to call emergency services for yourself or others in the case of fire, traffic accident or medical emergencies;

•Australia Dial (0-0-0)

•New Zealand Dial (1-1-1)

•International Dial (1-1-2)

Remember, it is a free call when dialling emergency services from your mobile phone in Australia.

Notice for Battery replacement

• For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.

•Li-Ion Battery is a hazardous component which can cause injury.

•Battery replacement by a non-qualified professional can cause damage to your device.

Battery information and care

•You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.

•Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.

•Do not disassemble or short-circuit the battery.

•Keep the metal contacts of the battery clean.

•Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.

•Recharge the battery if it has not been used for a long time to maximise usability.

Guidelines for safe and efficient use

•Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.

•Do not leave the battery in hot or cold places, as this may deteriorate battery performance.

•Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

•If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.

•Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger.

•Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.

•Make sure that no sharp-edged items such as animal’s teeth or claws, come into contact with the battery. This could cause a fire.

Driver Safety Tips

Your mobile telephone gives you the powerful ability to communicate almost anywhere, anytime, but an important responsibility accompanies the benefits of mobile phones, one that every user must uphold.

When driving a car, driving is your first responsibility. When using your mobile phone behind the wheel of a car, practice good common sense and remember the following tips:

•Use a hands free device to add an additional layer of convenience and safety to your wireless phone.

•Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice and even heavy traffic can be hazardous.

•Do not take notes or look up phone numbers while driving. Typing up a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely.

•Place calls when you are not moving or before pulling into traffic. Try to plan calls when you will not be driving.

Guidelines for safe and efficient use

•Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that have the potential to divert your attention from the road.

•Use your mobile phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call the emergency number, as you would want others to do for you.

•If you see a broken down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance, local traffic authority or police station.

Securing personal information

•Make sure to protect your personal information to prevent data leakage or misuse of sensitive information.

•Always back up important data while using the device. LG is not responsible for any data loss.

•Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.

•Read the permission screen carefully while downloading applications.

•Be cautious using the applications that have access to multiple functions or to your personal information.

•Check your personal accounts regularly. If you find any sign of misuse of your personal information, ask your service provider to delete or change your account information.

•If your device is lost or stolen, change the password of your account to secure your personal information.

•Do not use applications from unknown sources.

Guidelines for safe and efficient use

Custom-designed

Features

Air Motion

Air Motion overview

The ToF sensor and IR illuminator located near the front camera can recognise the location and shape of your hand to launch certain apps without touching the screen.

Show your hand to the front camera and then perform hand gestures to launch desired apps.

Air Motion bar

Air Motion feature activated

• This feature may not be available depending on some apps.

•Make sure that the ToF sensor and IR illuminator are not blocked by a sticker or any other foreign substances.

•Make sure not to move your hand too fast or bring it too far from or close to the device while using the Air Motion feature.

•If you are wearing gloves or the ToF sensor and IR illuminator are exposed to direct sunlight, the recognition accuracy may decrease.

•The recognition accuracy may decrease or may not work properly in presence of highly reflective materials.

Using Air Motion

You can launch the desired apps by using the Air Motion feature.

Shortcut and capture

While viewing the Home screen or using an app, you can swipe left or right in the air to open an app or pinch with all fingers to take a screenshot.

Custom-designed Features

1Tap Settings Extensions Air Motion Shortcut and capture.

2Tap to activate this feature.

3Select desired apps under Swipe left and Swipe right to use as shortcuts with Air Motion.

Hand gestures

1To enable Air Motion, place your palm at a distance of 6 ~ 12 cm (2 ~ 5 inches) from the device.

2When the Air Motion bar appears at the top of the screen, cup your hand in the air while lifting it to the distance of 15 ~ 20 cm (6 ~ 8 inches) from the device to launch the Swipe shortcuts controller.

3Swipe your hand left or right to open the desired app. Or, pinch with all fingers to take a screenshot.

To open an app

To take a screenshot

Custom-designed Features

Control music and videos

While using the music app or video player, you can pause, play or adjust volumes with your hand gestures in the air.

1Tap Settings Extensions Air Motion Control music and videos.

2Tap to activate this feature.

3Place your hand at a distance of 6 ~ 12 cm (2 ~ 5 inches) from the device to enable Air Motion.

•When the Air Motion bar appears at the top of the screen, cup your hand in the air to launch the Player control controller.

4Swipe your hand left or right to control the desired function.

•To use the Shortcut and capture feature, swipe left. To pause or play, swipe right.

Player controller

•To adjust the volume, cup your hand and wait until the volume controller appears. Then, turn left or right to decrease or increase the volume.

Volume controller

• If you move your hand too fast or perform hand gesture too big, the volume controller feature may not work properly.

Custom-designed Features

Control calls and alarms

You can receive a call or turn off notifications by swiping your hand left or right in the air.

1Tap Settings Extensions Air Motion Control calls and alarms.

2Tap to activate this feature.

3With Air Motion enabled, cup your hand at a distance of 15 ~ 20 cm (6 ~ 8 inches) from the device to launch the controller.

•Air Motion is automatically enabled when a call is received or an alarm or timer rings.

4Swipe your hand left or right to control as desired.

Alarms controller

• You can end a call by using the Air Motion feature while turning on the speakerphone, or connecting earphones and headsets to the device.

• You cannot end a video call by using the Air Motion feature.

Show hand guide

Turn this on to preview your hand gesture.

Make sure your hand stays within the guide circle while you control the Air Motion controller.

1Tap Settings Extensions Air Motion Show hand guide.

2Tapto activate this feature.

Custom-designed Features

Camera features

Triple cameras

The triple cameras, which are located on the back of the device, allow you to take photos or record videos with three different angles of view.

Tap , and select / / while taking photos or recording videos with the rear camera.

Standard-Angle/

Telephoto/Super

Wide-Angle

Rear Camera

Triple shot

The triple cameras located on the back of the device take a series of photos with different angles of view and save as a video with slide effect.

1Tap, then tap More Triple shot.

2Tapto take a photo.

•The triple cameras take photos automatically in sequence.

•A triple shot video is automatically saved in Gallery.

• While taking a photo, hold the device steady until all 3 photos have been taken.

Custom-designed Features

Triple Preview

You can preview images of different angles taken by the triple cameras located on the back of the device and select a desired angle to take a photo or record a video.

Before taking a photo, touch and hold a camera view icon to display preview icons of three angles on the right.

•The screen displays the preview image of the selected angle of view.

•After selecting a desired angle, tap to take a photo.

Select preview icon.

Wide-Angle view

Standard-Angle view

Telephoto view

Custom-designed Features

• This feature is available only in the Auto mode and AI Cam.

Studio

You can create studio level photos by using Spotlight and Backdrop features in the camera.

Spotlight

You can apply various lighting effects while taking photos.

1Tap , then tap Studio.

2Tap to select a lighting effect.

Spotlight icon

Spotlight options

3	Tap the desired lighting effect icon.
4	When Studio effect is available. appears on the screen, tap	to
	take a photo.

•The Studio feature may not work if the camera cannot recognise the subject.

Custom-designed Features

Backdrop

You can apply various effects for background while taking portrait photos.

1Tap , then tap Studio.

2Tap to select a backdrop effect.

•Various background colours appear at the bottom of the screen.

3Select a background colour you want to apply.

•You can apply the selected colours to the background apart from the subject.

Backdrop icon

Background colours

4When you see the guiding message Studio effect is available, tap to take a photograph.

• If the camera fails to recognise the subject, the studio function cannot be applied to the saved photograph.

• If the surrounding is dark, the camera cannot apply the studio effects.

Custom-designed Features

Portrait

You can create an artistic portrait photo, whereby the subject is in focus and the background is blurred. You can also edit the image by applying lighting or colour effect to the background.

• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.

• This feature is not available if the surroundings are too dark.

1Tap , and tap Portrait.

2Drag the slide bar to the left or right to adjust the blur strength.

Adjust blur strength.

3 When Portrait is available. appears on the screen, tap or	to
take a photo.

•The Portrait feature may not work if the camera cannot recognise the subject.

Custom-designed Features

Makeup Pro

While taking selfies, you can apply various makeup techniques.

When using the front camera, adjust the skin tone and apply eye and lip makeups.

1Tap , switch to the front camera, then tap .

2Select a desired makeup option, then drag the slide bar to the left or right to adjust the effect.

•When you select None, the slide bar disappears.

Intensity Adjustment Bar

Select Default

Select Make-up Effect

No Effect

3Select various makeup effects and apply them to the subject.

•Basic or Makeup Mode, then touch the screen again to apply more detailed makeup effects.

•Move the Intensity Adjustment Bar to adjust the Strength with which the effects are applied.

Custom-designed Features

Intensity Adjustment Bar

Touch Default or

Make-up twice

Select Make-up Effect

4 Tapto take a photo.

Google Lens

You can get more information or take action on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in your device.

For example, when you use Google Lens on a:

•Business card: You can save the phone number or address to a contact.

•Book: You can get reviews and other details about it.

•Landmark or building: You can get more details about it.

•Painting in a museum: You can get details about it.

•A plant or animal: You can learn more about it.

•A flyer or event billboard: You can add that event to your calendar.

• Google Lens is available only when your device is connected to the internet. If you use mobile data, you may be charged for data usage, depending on your pricing plan.

•This function may not be supported, or the supported languages may differ depending on the service area.

Custom-designed Features

Use Google Lens

1Tap , then tap .

2Point your camera at an item.

3To get details or take action:

•Tap the item on your screen.

•To select text: Tap a word, then tap it again and drag the blue dots.

AR features

You can use various AR (Augmented Reality) features with the Camera app. You can create your own My Avatar, AR Emoji, or AR Sticker for rich content. My Avatar helps you create a cartoon version of yourself and customise it. AR Emoji help you create 3D animated animal emojis that mimic facial expression. AR Sticker allows you to choose from several different stickers to use on a photo or video while facing your camera.

Creating My Avatar

1Tap , switch to the front camera, then tap .

2Tap to take a photo.

•Follow the on-screen instructions to align your face on the screen.

•To make My Avatar by using one of the saved photos from Gallery, tap .

Custom-designed Features

3Select My Avatar’s gender and select details including avatar type, skin tone, hairstyle, and clothes, then tap OK.

•Taken photos are saved in Gallery.

Custom-designed Features

Using My Avatar, AR Emoji, AR Sticker

1Tap , switch to the front camera, then tap .

2Select an option you want to record.

My Avatar	AR Emoji	AR Sticker
3 To take a photo, tap .

To record a video using My Avatar, AR Emojis or AR Stickers, select the video recording menu, and then tap to select the desired item, and tap to start shooting the video.