Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG licence agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
• This user guide is written in major languages for each country.
Depending on the language used, content may partly differ.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
2About this user guide
Table of contents
5Guidelines for safe and efficient use
01
Custom-designed
Features
15Video recording features
24Gallery features
31Sound quality and effects
features
32Floating Bar
35Google Assistant
36Audio recording features
38Fingerprint recognition
42Face Recognition
46Voice Recognition
49Multi-tasking feature
51Always-on display
52Quick Help
52Notes on Water Resistant
Properties
02
Basic Functions
56Product components and
accessories
57Parts overview
61Turning the power on or off
62Installing the SIM card and
memory card
64Removing the memory card
64 Battery
67Touch screen
70Home screen
80Screen lock
85Memory card encryption
86Taking screenshots
86Entering text
92Content sharing
95Do not disturb
3
03
04
Useful Apps
97Installing and uninstalling apps
98App trash
99App Shortcuts
100 Phone
105 Messaging
106 Camera
123 Gallery
127 Contacts
130 QuickMemo+
132 Clock
133 Calendar
134 Tasks
134 Music
135 Calculator
135 LG Health
137 E-mail
139 FM Radio
139 File Manager
140 Smart Doctor
140 LG Mobile Switch
141 Downloads
141 SmartWorld
142 RemoteCall Service
142 Cell Broadcast
142 Google apps
Settings
146 Settings
146 Network
159 Sound
161 Display
163 General
05
Appendix
176 LG Language Settings
176 LG Bridge
177 Phone software update
179 Anti-Theft Guide
180 Open Source Software Notice
Information
180 Regulatory information
(Regulation ID number, E-labeling,
etc.)
181 Trademarks
182 Laser safety statement
183 DECLARATION OF
CONFORMITY
183 Contact office for compliance of
this product
183 Wi-Fi (WLAN)
184 More information
188 FAQ
4Table of contents
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be
dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a
fault log. This tool gathers only data specific to the fault, such as signal strength,
cell ID position in sudden call drop and applications loaded. The log is used only to
help determine the cause of the fault. These logs are encrypted and can only be
accessed by an authorised LG Repair centre should you need to return your device
for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This device has been designed to comply with applicable safety requirements for
exposure to radio waves. These requirements are based on scientific guidelines that
include safety margins designed to assure the safety of all persons, regardless of
age and health.
• The radio wave exposure guidelines employ a unit of measurement known
as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using
standardised methods with the device transmitting at its highest certified
power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG device
models, they are all designed to meet the relevant guidelines for exposure to
radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
• This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 5 mm away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should
not contain metal and should position the product at least 5 mm away from
your body. In order to transmit data files or messages, this device requires a
quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the
above separation distance instructions are followed until the transmission is
completed.
an updated safety standard for human exposure to radio frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
international and U.S. standards. The design of this device complies with
FCC guidelines and these international standards.
Part 15.19 statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Part 15.21 Statement
Changes or modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment.
6Guidelines for safe and efficient use
Body-worn Operation
This device was tested for typical bodyworn operations with the back of the device
separation distance between the user’s body and the back of the device, and have
not been tested for typical body-worn operations may not comply with FCC RF
exposure limits and should be avoided.
Part 15.105 Statement
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
7Guidelines for safe and efficient use
Product care and maintenance
• Use only in-box accessories which are authorised by LG. LG does not guarantee
any damage or failure which is caused by third party accessories.
• Some contents and illustrations may differ from your device without prior
notice.
• Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG’s discretion, may include replacement parts
or boards that are either new or reconditioned, provided that they have
functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal
computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the device in any area where you are required to by special
regulations. For example, do not use your device in hospitals as it may affect
sensitive medical equipment.
• Do not handle the device with wet hands while it is being charged. It may cause
an electric shock and can seriously damage your device.
• Do not charge a handset near flammable material as the handset can become
hot and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the device when it is on soft furnishings.
• The device should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the device next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the device.
8Guidelines for safe and efficient use
• Do not expose the device to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna
unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
warranty.
• Your device is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
device during or immediately after operation.
• If your device gets wet, immediately unplug it to dry off completely. Do not
attempt to accelerate the drying process with an external heating source, such
as an oven, microwave or hair dryer.
• The liquid in your wet device, changes the colour of the product label inside your
device. Damage to your device as a result of exposure to liquid is not covered
under your warranty.
• A mobile device requires proper air circulation in order to dissipate heat. Direct
skin contact and inadequate circulation of air flow to the device may cause the
device to overheat. The device must be at least 1.0cm from between the user’s
body.
• Prevent dust of any other foreign substances from getting into the Charger/
USB cable port. It may cause heat or fire.
Efficient device operation
Electronics devices
All devices may receive interference, which could affect performance.
• Do not use your device near medical equipment without requesting permission.
Please consult your doctor to determine if operation of your device may
interfere with the operation of your medical device.
• Pacemaker manufacturers recommend that you leave at least 15 cm of space
between other devices and a pacemaker to avoid potential interference with the
pacemaker.
• This device may produce a bright or flashing light.
• Some hearing aids might be disturbed by devices.
9Guidelines for safe and efficient use
• Minor interference may affect TVs, radios, PCs etc.
your device to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
Road safety
Check the laws and regulations on the use of devices in the area when you drive.
• Do not use a hand-held device while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions
so require.
• RF energy may affect some electronic systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed
or portable wireless equipment. It can cause the air bag to fail or cause serious
injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume
is at a reasonable level so that you are aware of your surroundings. This is of
particular importance when near roads.
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long
periods of time. We therefore recommend that you do not turn on or off the
handset close to your ear. We also recommend that music and call volumes are set
to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
10Guidelines for safe and efficient use
Glass Parts
Some parts of your device are made of glass. This glass could break if your device is
dropped on a hard surface or receives a substantial impact. If the glass breaks, do
not touch or attempt to remove it. Stop using your device until the glass is replaced
by an authorised service provider.
Blasting area
Do not use the device where blasting is in progress. Observe restrictions and follow
any regulations or rules.
Potentially explosive atmospheres
• Do not use your device at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your device or accessories.
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your device off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the device in a safe place out of the reach of small children. It includes small
parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your device for emergency calls. Check with your local
service provider.
11Guidelines for safe and efficient use
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery’s performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
• Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise
usability.
• Do not expose the battery charger to direct sunlight or use it in high humidity,
such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
performance.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings,
usage patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or claws, come
into contact with the battery. This could cause a fire.
• Power Consumption (Networked Standby Mode) : 0.4 W
Securing personal information
• Make sure to protect your personal information to prevent data leakage or
misuse of sensitive information.
• Always back up important data while using the device. LG is not responsible for
any data loss.
• Make sure to back up all data and reset the device when disposing of the device
to prevent any misuse of sensitive information.
12Guidelines for safe and efficient use
• Read the permission screen carefully while downloading applications.
• Be cautious using the applications that have access to multiple functions or to
your personal information.
• Check your personal accounts regularly. If you find any sign of misuse of your
personal information, ask your service provider to delete or change your account
information.
• If your device is lost or stolen, change the password of your account to secure
your personal information.
• Do not use applications from unknown sources.
Notice for Battery replacement
• Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by a non-qualified professional can cause damage
to your device.
• Do not replace the battery by yourself. The battery can be damaged,
which can cause overheat and injury. The battery must be replaced by
a qualified professional. The battery should be recycled or disposed
separately from household waste.
• In case this product contains a battery incorporated within the product
which cannot be readily removed by end-users, LG recommends that
only qualified professionals remove the battery, either for replacement
or for recycling at the end of this product’s working life. To prevent
damage to the product, and for their own safety, users should not
attempt to remove the battery and should contact LG Service Helpline,
or other independent service providers for advice.
• Removal of the battery will involve dismantling of the product case,
disconnection of the electrical cables/ contacts, and careful extraction of
the battery cell using specialized tools. If you need the instructions for
qualified professionals on how to remove the battery safely, please visit
You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the rear camera.
, then tap / to switch between the standard and wide-
Tap
angle.
• See
Starting the camera
• You can switch between the standard and wide-angle camera lenses on
the rear camera only.
for details.
Custom-designed Features15
Google Lens
You can get more information or take action on items around you using
Google Lens, like landmarks, posters, restaurant menus, animals, flowers,
or barcodes, directly in your device.
For example, when you use Google Lens on a:
• Business card: You can save the phone number or address to a contact.
• Book: You can get reviews and other details about it.
• Landmark or building: You can get more details about it.
• Painting in a museum: You can get details about it.
• A plant or animal: You can learn more about it.
• A flyer or event billboard: You can add that event to your calendar.
• Google Lens is available only when your device is connected to the
internet. If you use mobile data, you may be charged for data usage,
depending on your pricing plan.
• This function may be not supported, or the supported languages may
differ depending on the service area.
Use Google Lens
Tap Google Lens.
1
Point your camera at an item.
2
To get details or take action:
3
• Tap the item on your screen.
• To select text: Tap a word, then tap it again and drag the blue dots.
Tap Speak. Ask a question or say a command, like:
• What is this?
• Call this
• Add this to Google Keep
Custom-designed Features16
Portrait
You can take a sharp portrait by applying the camera lens blur effect.
Tap , then tap Portrait.
1
Tap to take a photo.
2
• To adjust blur strength, drag the slide bar to the left or right.
• Keep the distance to your subject within 1.3 ~ 5.0 feet when using the
rear camera.
• This feature is not available If the surroundings are too dark.
• After applying this feature, tap the desired position on the preview
screen to automatically apply the exposure value and focus when using
the rear camera, or exposure value only when using the front camera.
Custom-designed Features17
AI CAM
PortraitSunsetFlower
You can effectively take photos or record videos since the camera
recognizes the object when taking a photo or recording a video.
Tap , then tap AI CAM.
1
When the object is recognized, the best effect for the scene is applied.
2
• To apply other effects, tap the scene icon.
• Portrait, pets, foods, sunrise, sunset, scenery, city view, flowers,
babies, sky, beach, etc, total 19 categories can be recognized
automatically.
• The result of the scene recognition may differ depending on the
illumination or the location of the subject while taking photos. Keywords
do not appear on the actual photos or videos.
• This feature is available only when the front and rear cameras are in the
Auto mode.
Custom-designed Features18
Cine Video
You can record a movie-like video.
Tap , then tap MODECine Video .
1
Tap to record a video.
2
: Record a video by selecting the point zoom feature to zoom in/
•
out around a specific desired area.
: Select an effect to apply to the recording. You can also adjust
•
the vignette and strength for each Cine effect. This feature cannot
be changed after you have started recording.
• The Point zoom feature supports a zoom speed of up to 3x.
• This feature only supports video recordings in standard angle.
Custom-designed Features19
Cine shot
Play forward and backward
You can record a moment and make a video with only a part of the scene
in motion.
While recording a video, hold the device steady. After recorded, rub an area
in the video you want in motion. The selected area starts moving and the
rest of the video remains still.
Tap , then tap MODE .
1
Tap to record a 3 second video.
2
• Hold the device steady while recording the video.
Tap and rub the area you want in motion with the Cine shot effect.
3
Undo
Redo
Select the area to move.
repeatedly.
Play forward repeatedly.
Erase the selected area.
• Tap to erase the selected area.
to play the selected area in motion forward repeatedly.
• Tap
to play the selected area in motion forward and backward
• Tap
repeatedly.
Tap SAVE.
4
• The selected area will be in motion.
Custom-designed Features20
Flash Jump-Cut
Photos taken at a regular interval are saved as GIF files.
Tap , then tap MODEFlash Jump-Cut .
1
Tap to take a photo.
2
• Photos are taken every 3 seconds and saved as a GIF file.
on the screen to select the number of photos you want to
• Tap
take.
• While taking photos, tap
photos.
• The flash automatically turns on to act as a timer.
• The shots taken this time and the total number of shots are displayed
at the bottom of the screen.
• All taken photos are saved as GIF files only.
• You may not change the GIF speed nor image order.
to create GIF files with previously taken
Custom-designed Features21
Graphy
You can apply the recommended values for the white balance, ISO and
shutter speed as if taken by an expert.
Tap , then tap MODEManual Camera ( ).
1
Tap and then tap Graphy photos to activate the feature.
2
Tap and select the desired scene from the recommended images.
3
Tap to take a photo.
4
• This feature is available only in Manual camera mode.
• You can add more scenes by tapping
app from the Play Store. You may be charged for data usage, depending
on your pricing plan.
• Tap
, then tap from the Graphy menu to deactivate this feature.
and downloading the Graphy
Steady recording
You can use the Steady recording feature to minimise motion blur while
recording a video.
, then tap Steady recording.
Tap
• See
Starting the camera
• This feature is available only in specific modes.
for details.
Hi-Fi video recording
You can record a high quality video with Hi-Fi sound.
, then tap MODEManual Video () Hi-Fi.
Tap
• See
Starting the camera
• Hi-Fi videos can only be played in apps that support Hi-Fi.
Custom-designed Features22
for details.
AI Composition
While taking portraits, AI engine allows you to automatically edit the
position of the subject and find the optimal picture composition. Both the
original photo and AI Composition photo are saved.
While taking a photo with rear camera, tap AI CAM.
1
When the camera detects the subject, recommended and AI
2
Composition will be applied on the top of the screen.
• The subject must be fewer than three people.
• The subject is recognised when the subject is placed on the top of
the screen.
When AI Composition icon appears, tap to take a photo.
3
• Tap the thumbnail with
• Photos with
• Photos with
• Tap
are the original photos taken by you.
are AI Composition photos.
and to compare them.
from the Gallery to view the photo.
AI Composition photoOriginal photo
Custom-designed Features23
• The result of the scene recognition may differ depending on the
illumination or the location of the subject while taking photos.
• While taking a photo, related keywords to the subject appear on the
screen. Keywords do not appear on the actual photos.
• This feature is only available on the rear camera.
Gallery features
Related content
You can edit and customise related content in the Gallery.
While viewing a picture preview, tap .
1
When the icon related with the date or location where you took the
2
photo appears, touch the screen.
• You can view the photos related with the date or location where
you chose.
Custom-designed Features24
• Tap to access additional options.
Making a GIF
You can create a GIF file from the Gallery.
While viewing an album, tap Create GIF.
1
Select the desired photos and videos to create a GIF file and then tap
2
NEXT.
• You can add more images and adjust the GIF speed, screen ratio,
and file order.
Tap SAVE.
3
• A maximum of 100 images can be used to create a GIF file.
Custom-designed Features25
Making a collage
You can make a collage from the associated content.
While viewing an album, tap Make collage.
1
Select the desired images to add to the a collage and then tap NEXT.
2
• Select the desired layout from the bottom of the screen.
Tap MAKE.
3
• A maximum of 9 images can be used to create a collage.
Making a video from the related content
You can gather related content to make a video clip by tapping on the
video displaying the date or location.
Select the theme and background music, adjust caption effects and order
or add date and your signature and then tap SAVE.
: Select the video theme.
•
- To download the theme, tap
.
Custom-designed Features26
• : Add background music or adjust the playback time.
- To select a file for the background music, tap
- To download a file for the background music, tap
.
.
- To adjust the volume of background music and original video, tap
: Select a font type.
•
- To download a font, tap
: Change the order of files to play as a video.
•
- To add files, tap
• Download the VASSET app from the Play Store to add video themes,
background music or font types.
If you use mobile data without Wi-Fi connection, you may be charged
for data usage.
.
.
.
Custom-designed Features27
Creating a movie
You can create a new movie by putting images and videos together.
Tap Photos tab, then tap Create movie.
1
You can also tap
Select images or videos for your movie and tap NEXT.
2
Edit the selected images and videos and then tap SAVE.
3
Play tab, then tap Create movie.
Custom-designed Features28
Deleting files
You can select images or videos to delete from your video by tapping
at the top right corner of its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback
time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be
changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Custom-designed Features29
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