LG LGH990DS Owner’s Manual [in]

USER GUIDE

LG-H990ds

ENGLISH

MFL69714602 (1.1)

www.lg.com

Disposal of your old appliance (as per e-waste Rules)

1. When this crossed out wheeled bin symbol is depicted on the product and its operator’s manual, it means the product is covered by the e-waste Management and Handling Rules, 2011 and are meant to be recycled, dismantled, refurbished or disposed off.

2. Dos a. The product is required to be handed over only to the authorized

recycler for disposal.

b. Keep the product in isolated area, after it becomes non-

functional/unrepairable so as to prevent its accidental breakage. Don’t a. The product should not be opened by the user himself/herself,

but only by authorized service personnel. b. The product is not meant for re-sale to any unauthorized

agencies/scrap dealer/kabariwalah. c. The product is not meant for mixing into household waste

stream. d. Do not keep any replaced spare part(s) from the product in

exposed area.

3. Any disposal through unauthorized agencies/person will attract action under Environment (Protection) Act 1986.

4. This product is complied with the requirement of Hazardous Substances as specified under Rule 13 (1) & (2) of the E-Waste (Management & Handling) Rules, 2011.

5. To locate a nearest collection centre or call for pick-up (limited area only) for disposal of this appliance, please contact Toll Free No. 1800-180-9999 for details. All collection centre and pick up facilities are done by third parties with LG Electronics India Pvt. Ltd. Merely as a facilitator. For more detailed information, please visit :

http://www.lge.com/in

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due

to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

13 Second screen

15 Video recording features

18 Audio recording features

21 Multi-tasking feature

22 Fingerprint recognition

26 quick share

27 Quick Help

35 Removing the memory card

36 Battery

40 Touch screen

43 Home screen

51 Screen lock

54 Memory card encryption

55 Taking screenshots

55 Entering text

61 Content sharing

64 Do not disturb

Basic Functions

29 Product components and

accessories

30 Parts overview

32 Turning the power on or off

33 Installing the SIM card

34 Removing the SIM card

34 Inserting the memory card

Useful Apps

66 Installing and uninstalling apps

67 App trash

68 App Shortcuts

69 Phone

73 Messaging

74 Camera

91 Gallery

95 Music

96 E-mail

97 Calendar

99 QuickMemo+

101 Calculator

102 Clock

103 Downloads

103 File Manager

103 FM Radio

104 Contacts

106 LG Health

107 QuickRemote

109 LG SmartWorld

109 Tasks

109 LG Friends Manager

110 LG Mobile Switch

110 RemoteCall Service

111 Smart Doctor

111 Evernote

111 Facebook

111 Instagram

112 Chrome

112 Google apps

113 In Apps

Phone Settings

115 Settings

115 Network

128 Sound

129 Display

130 General

Appendix

142 LG Language Settings

142 LG Bridge

143 Phone software update

145 FAQ

149 Anti-Theft Guide

150 More information

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

RadiationProtection(ICNIRP)is2W/kgaveragedover10goftissue.

• The highest SAR value for this model tested for use at the ear is 1.020 W/kg

(1g) and when worn on the body is 0.524 W/Kg (1g) at 15 mm, which is 100% compliant with Indian Standards and Safe.

• This device meets RF exposure guidelines when used either in the normal use

position against the ear or when positioned at least 15 mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 15 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

• Always use genuine LG batteries, chargers and accessories approved for use

with this particular device model. The use of any other types may invalidate any approval or warranty applying to the device and may be dangerous.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

6Guidelines for safe and efficient use

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• The liquid in your wet device, changes the colour of the product label inside your

device. Damage to your device as a result of exposure to liquid is not covered under your warranty.

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission.

Avoid placing the device over pacemakers, for example, in your breast pocket.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

• Useyourdeviceintemperaturesbetween0ºCand35ºC,ifpossible.Exposing

your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

7Guidelines for safe and efficient use

Precautions

• Use a wireless hands-free system (headphone, headset) with a low power

Bluetooth emitter.

• Keep your calls short or send text message (SMS) instead. This advice applies

especially to children, adolescents and pregnant women.

• Use the cell phone in good quality network signal.

• People having active medical implants should preferably keep the cell phone at

least 15 cm away from the implant.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions

so require.

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

8Guidelines for safe and efficient use

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

9Guidelines for safe and efficient use

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

10Guidelines for safe and efficient use

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

• If you need to replace the battery, take it to the nearest authorised LG

Electronics service point or dealer for assistance.

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or nails, come into

contact with the battery. This could cause a fire.

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account information.

• If your device is lost or stolen, change the password of your account to secure

your personal information.

• Do not use applications from unknown sources.

11Guidelines for safe and efficient use

Custom-designed Features

Second screen

Second screen overview

Second screen lets you open apps and see urgent info without searching for it on the main screen. Customise the screen with apps and info you need.

You can set it to be enabled when the screen is on and off.

Using the device with the main screen off

You can view the current time, date or notifications without turning on the device, and launch functions such as Quick Tools, music player and more.

Tap Settings Display Second screen Show when main

screen off.

Configure the options as desired.

Display date and time Start Quick tools Start Music player

Custom-designed Features 13

Expandable notifications

Expandable view icon

When a notification comes in, tap the expandable view icon to view the notification.

Second screen

Direct reply

When you receive a notification, you can reply to the recipient from the Second screen without closing the current app.

When the notification comes in on the Second screen, tap the arrow icon, then reply to the recipient.

Custom-designed Features 14

Video recording features

Front camera Rear camera

Wide-angle

Standard angle

Wide-angle

Standard angle

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

, then tap / or / to switch between the

Tap standard and wide-angle.

• See

Starting the camera

for details.

Custom-designed Features 15

Steady recording

You can use the Steady recording feature to minimise motion blur while recording a video.

Launch the Camera app, then tap AUTO ( Steady recording

• See

Starting the camera

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 1 FPS, 2 FPS, or 60 FPS.

for details.

) or MANUAL ( )

Hi-Fi video recording

Record high quality videos by capturing higher quality sound with a wider dynamic frequency range using 3 sensitive AOP (Acoustic Overload Point) mics and incredible Hi-Fi Recording.

Launch the Camera app, then tap MANUAL (

• See

Starting the camera

• Hi-Fi videos can only be played in apps that support Hi-Fi.

• This feature is unavailable when you use the front camera.

for details.

) Hi-Fi .

Custom-designed Features 16

Tracking focus while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

Launch the Camera app, then tap Tracking focus.

Before recording a video or taking a photo, lightly tap the screen to

select an object to focus on.

Take the photo or start recording your video.

• See

Starting the camera

• To use this feature, select the standard camera (

or recording videos.

• This feature is unavailable when you use the front camera or the wide-

angle camera for taking a photo or recording a video.

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 60 FPS.

for details.

) for taking photos

Custom-designed Features 17

Audio recording features

HD Audio Recorder overview

You can configure the audio settings manually so that you can record audio based on the settings optimised for the selected mode.

Recording modes

You can record a highly defined audio file by selecting and configuring the audio mode to suit the recording environment.

HD Audio Recorder.

Tap

CUSTOM

You can configure the desired settings to record audio.

CONCERT

You can record audio in a concert or other music events.

NORMAL

You can record audio without extra settings.

Custom-designed Features 18

Studio mode

You can play an audio file and record your voice at the same time. You can record your voice along with the background music you selected.

You can also create a chord by recording your voice multiple times. You can record your comments over the original audio file of the presenter

or speaker.

Tap HD Audio Recorder.

On the Second screen, select CUSTOM.

Tap .

Select an audio file to use as background music.

Tap to record voice.

Tap to save the recorded file.

• Background music can only be played through earphones. Make sure to

plug in earphones before using this feature.

Custom-designed Features 19

Other useful features for use of the HD Audio Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone. The higher the GAIN value is set, the more sensitively the sound is

recorded.

LCF

You can filter any low-pitched noises such as the low hum of the air conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.

• With one of the three recording modes selected, tap Settings, then

customise the file type, bit depth, sampling rate and other settings.

• When you connect the earpiece to the device,

then select the microphone to use.

• You can monitor sound quality with the connected earpiece while

recording an audio. While recording an audio in Studio mode, the sound monitoring is not supported. You can hear only the background music.

appears. Tap and

Custom-designed Features 20

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into the multiple windows.

While using an app, touch and hold then select an app from the recently used apps list.

• You can use two apps displayed on the main screen at the same time.

• To stop the Multi-Window feature, touch and hold

• You can use this feature in an app that supports the Multi-Window

feature.

• The Multi-Window feature is not supported by some apps, including

downloaded apps.

from the Home touch buttons,

Custom-designed Features 21

Overview screen

The Overview screen provides a preview of your recently used apps. To view the list of recently used apps, tap

displayed app.

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi-Window. You can also tap

on the Home, then tap the

at the top of each app.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification.

Very similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint. To enhance the device security, set the screen lock to a pattern, PIN or password.

Custom-designed Features 22

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that the

Power/Lock key is not damaged by a metallic object, such as coin or key.

• When water, dust or other foreign substance is on the Power/Lock key

or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.

• A fingerprint may not be recognised properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognised. Make sure that your finger covers the entire surface of the Power/Lock key.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is

dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Custom-designed Features 23

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Lock screen & security Fingerprints.

• This feature is available when the secured lock is activated.

- Lock the device with Knock Code, Pattern, PIN, Password and more.

• If the screen lock is not active, configure the lock screen by following the

on-screen instructions. See

Locate the Power/Lock key on the back of the device and gently put

your finger on it to register the fingerprint.

• Gently press the Power/Lock key so that the sensor can recognise your

fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.

• Ensure that your fingertip covers the entire surface of the sensor of the

Power/Lock key.

Configuring screen lock settings

for details.

Custom-designed Features 24

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Lock screen & security Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

Tap Settings General Lock screen & security Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content with a fingerprint. To do this, make

sure that the content lock is set.

Custom-designed Features 25

quick share

quick share icon

You can share a photo or video to the app you want immediately after taking it.

Tap , then take a photo or record a video.

Tap the app icon that appears on the screen to share it using that app.

You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

• The app displayed by the quick share icon may vary, depending on the

type and frequency of access to the apps installed on the device.

• You can use this feature only when you take a photo or record a video in

the AUTO mode. See

AUTO mode

for details.

Custom-designed Features 26

Quick Help

You can view help information about the main features of the device, frequently asked questions or the user guide. Search for help information using keywords. You can solve your problems quickly via the one-on-one consulting talk.

Tap Quick Help.

Search for help information by entering keywords in the search field.

• This feature is periodically updated utilising user feedback.

• Available menu items may vary depending on the area or service

provider.

• You can view the user manual online from the Quick Help app to view

detailed information about the device’s features.

Custom-designed Features 27

Basic Functions

+ 126 hidden pages