LG LGH915 Owner’s Manual

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USER GUIDE

LG-H915

MFL70799801 (1.0)

www.lg.com/ca

About this user guide

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

•This device is not suitable for people who have a visual impairment due to the touchscreen keyboard.

•Descriptions are based on the device default settings.

•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

•Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

•Additional charges may incur for data services, such as messaging, uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

Table of contents

Custom-designed Features

6 Second screen

8 Video recording features

11 Audio recording features

14Multi-tasking feature

15Fingerprint recognition

19quick share

20Quick Help

Basic Functions

22Product components and accessories

23Parts overview

25Turning the power on or off

26Installing the SIM card

27Inserting the memory card

28Removing the memory card

28	Battery
32	Touch screen
35	Home screen
42	Screen lock

45Memory card encryption

46Taking screenshots

46 Entering text

52 Content sharing

55 Do not disturb

Useful Apps

57Installing and uninstalling apps

58App trash

59App Shortcuts

60Phone

64Messaging

65Camera

82Gallery

86Music

87E-mail

88Calendar

90QuickMemo+

92Calculator

93Clock

94Downloads

94File Manager

94FM Radio

95Contacts

97LG Health

98QuickRemote

100LG SmartWorld

100Tasks

101LG Friends Manager

101LG Mobile Switch

102RemoteCall Service

102Smart cleaning

103Evernote

103Facebook

103Instagram

103Chrome

104Google apps

105In Apps

Phone Settings

107 Settings

107 Network

119Sound

120Display

121General

Appendix

132LG Language Settings

132LG Bridge

133Phone software update

135FAQ

139Anti-Theft Guide

140More information

For Your Safety

Safety Guidelines

168LIMITED WARRANTY STATEMENT

Table of contents

Custom-designed

Features

Second screen

Second screen overview

Second screen lets you open apps and see urgent info without searching for it on the main screen. Customize the screen with apps and info you need.

You can set it to be enabled when the screen is on and off.

Using the device with the main screen off

You can view the current time, date or notifications without turning on the device, and launch functions such as Quick Tools, music player and more.

1Tap Settings Display Second screen Show when main screen off.

2Configure the options as desired.

Display date and time

Start Quick tools

Start Music player

Custom-designed Features

Expandable notifications

When a notification comes in, tap the expandable view icon to view the notification.

Expandable view icon

Second screen

Direct reply

When you receive a notification, you can reply to the recipient from the Second screen without closing the current app.

When the notification comes in on the Second screen, tap the arrow icon, then reply to the recipient.

Custom-designed Features

Standard angle Wide-angle

Rear camera

Video recording features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

Tap , then tap/or/to switch between the standard and wide-angle.

Standard angle Wide-angle

Front camera

• See Starting the camera for details.

Custom-designed Features

Steady recording

You can use the Steady recording feature to minimize motion blur while recording a video.

Launch the Camera app, then tap AUTO ( A ) or MANUAL ()

Steady recording .

• See Starting the camera for details.

•This feature is unavailable in the following cases:

-- Video size limitation: Resolution is set as UHD 16:9. -- FPS limitation: FPS is set as 1 FPS, 2 FPS, or 60 FPS.

Hi-Fi video recording

Record high quality videos by capturing higher quality sound with a wider dynamic frequency range using 3 sensitive AOP (Acoustic Overload Point) mics and incredible Hi-Fi Recording.

Launch the Camera app, then tap MANUAL () Hi-Fi .

• See Starting the camera for details.

•Hi-Fi videos can only be played in apps that support Hi-Fi.

•This feature is unavailable when you use the front camera.

Custom-designed Features

Tracking focus while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

1Launch the Camera app, then tap Tracking focus.

2Before recording a video or taking a photo, lightly tap the screen to select an object to focus on.

3 Take the photo or start recording your video.

• See Starting the camera for details.

•To use this feature, select the standard camera () for taking photos or recording videos.

•This feature is unavailable when you use the front camera or the wideangle camera for taking a photo or recording a video.

•This feature is unavailable in the following cases:

-- Video size limitation: Resolution is set as UHD 16:9. -- FPS limitation: FPS is set as 60 FPS.

Custom-designed Features

Audio recording features

HD Audio Recorder overview

You can configure the audio settings manually so that you can record audio based on the settings optimized for the selected mode.

Recording modes

You can record a highly defined audio file by selecting and configuring the audio mode to suit the recording environment.

Tap HD Audio Recorder.

CUSTOM

You can configure the desired settings to record audio.

CONCERT

You can record audio in a concert or other music events.

NORMAL

You can record audio without extra settings.

Custom-designed Features

Studio mode

You can play an audio file and record your voice at the same time.

You can record your voice along with the background music you selected. You can also create a chord by recording your voice multiple times.

You can record your comments over the original audio file of the presenter or speaker.

1Tap HD Audio Recorder.

2On the Second screen, select CUSTOM.

3Tap .

4Select an audio file to use as background music.

5Tap to record voice.

6Tap to save the recorded file.

• Background music can only be played through earphones. Make sure to plug in earphones before using this feature.

Custom-designed Features

Other useful features for use of the HD Audio Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone.

The higher the GAIN value is set, the more sensitively the sound is recorded.

LCF

You can filter any low-pitched noises such as the low hum of the air conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.

• With one of the three recording modes selected, tap Settings, then customize the file type, bit depth, sampling rate and other settings.

•When you connect the earpiece to the device, appears. Tap and then select the microphone to use.

•You can monitor sound quality with the connected earpiece while recording an audio. While recording an audio in Studio mode, the sound monitoring is not supported. You can hear only the background music.

Custom-designed Features

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into the multiple windows.

While using an app, touch and hold from the Home touch buttons, then select an app from the recently used apps list.

•You can use two apps displayed on the main screen at the same time.

•To stop the Multi-Window feature, touch and hold .

• You can use this feature in an app that supports the Multi-Window feature.

•The Multi-Window feature is not supported by some apps, including downloaded apps.

Custom-designed Features

Overview screen

The Overview screen provides a preview of your recently used apps.

To view the list of recently used apps, tap on the Home, then tap the displayed app.

•Touch and hold an app and drag it to the top of the screen to start the app with the Multi-Window. You can also tap at the top of each app.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

•To unlock the screen

•To view the locked content in the Gallery or QuickMemo+.

•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To enhance the device security, set the screen lock to a pattern, PIN or password.

Custom-designed Features

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

•The device’s Power/Lock key has a fingerprint sensor. Ensure that the Power/Lock key is not damaged by a metallic object, such as coin or key.

•When water, dust or other foreign substance is on the Power/Lock key or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.

•A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

•If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the Power/Lock key.

•Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

•The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Custom-designed Features

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1 Tap Settings General Lock screen & security Fingerprints.

• This feature is available when the secured lock is activated.

-- Lock the device with Knock Code, Pattern, PIN, Password and more.

•If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Configuring screen lock settings for details.

2Locate the Power/Lock key on the back of the device and gently put your finger on it to register the fingerprint.

• Gently press the Power/Lock key so that the sensor can recognize your fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.

•Ensure that your fingertip covers the entire surface of the sensor of the Power/Lock key.

Custom-designed Features

3Follow the on-screen instructions.

•Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

4When the fingerprint registration is done, tap OK.

•Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

1Tap Settings General Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

1Tap Settings General Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3On the fingerprint settings screen, activate the desired function:

•Screen lock: Unlock the screen with a fingerprint.

•Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock is set.

Custom-designed Features

quick share

You can share a photo or video to the app you want immediately after taking it.

1Tap , then take a photo or record a video.

2Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

quick share icon

• The app displayed by the quick share icon may vary, depending on the type and frequency of access to the apps installed on the device.

•You can use this feature only when you take a photo or record a video in the AUTO mode. See AUTO mode for details.

Custom-designed Features

Quick Help

You can view help information about the main features of the device, frequently asked questions or the user guide. Search for help information using keywords. You can solve your problems quickly via the one-on-one consulting talk.

1Tap Quick Help.

2Search for help information by entering keywords in the search field.

• This feature is periodically updated utilising user feedback.

•Available menu items may vary depending on the area or service provider.

•You can view the user manual online from the Quick Help app to view detailed information about the device’s features.

Custom-designed Features

Basic Functions

Product components and accessories

The following items are included with your device.

•	Device	•	Charger
•	Battery	•	Quick Start Guide
•	USB cable

• The items described above may be optional.

• The items supplied with the device and any available accessories may vary depending on the area and service provider.

•Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• If any of these basic items are missing, contact the dealer from which you purchased your device.

•To purchase additional basic items, contact an LG Customer Service Centre.

•To purchase optional items, contact an LG Customer Service Centre for available dealers.

•Some items in the product box are subject to change without notice.

•The appearance and specifications of your device are subject to change without notice.

•Device specifications may vary depending on the area or service provider.

•Be sure to use authentic accessories provided by LG Electronics. Using third-party accessories may damage the device or cause malfunctions.

•Remove the protective film from the Fingerprint sensor before use of the fingerprint recognition feature.

•Remove the protective film on the camera lens if necessary.

Basic Functions

Parts overview

Microphone

Front camera lens

Proximity/Ambient light sensor

Stereo headset jack

Microphone

Rear camera lens (Wide-angle)

Flash

Earpiece

IR sensor

Second screen

Touch screen

Speaker

Rear camera lens (Standard)

Laser detection auto focus

NFC antenna area

Power/Lock key, Fingerprint sensor

Volume keys (+/-)

Back cover release key

Charger/USB cable port

Basic Functions

•Proximity/Ambient light sensor

-- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

-- Ambient light sensor: The ambient light sensor analyses the ambient light intensity when the auto-brightness control mode is turned on.

•Laser detection auto focus

-- Detect the distance from the camera to your subject for automatic focusing.

-- Quickly focus on closer or farther objects when you use the rear camera to take photos.

•Volume keys

-- Adjust the volume for ringtones, calls or notifications.

-- While using the Camera, gently press a Volume key to take a photo. To take continuous shots of photos, press and hold the Volume key.

-- Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

•Power/Lock key (Fingerprint sensor)

-- Briefly press the key when you want to turn the screen on or off.

-- Press and hold the key when you want to select a power control option.

-- Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint recognition overview for details.

•Some functions may be restricted for access, depending on the device specifications.

•The back cover includes a built-in NFC antenna. Be cautious when handling the device to avoid damaging or covering the NFC antenna.

Basic Functions

• Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.

•Screen-protective film or accessories may interfere with the proximity sensor.

•If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly.

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Power control options

Press and hold the Power/Lock key, then select an option.

•Power off: Turn off the device.

•Power off and restart: Restart the device.

•Turn on Airplane mode: Block telecommunication-related functions, including making phone calls, messaging and browsing the Internet. Other functions remain available.

Basic Functions

Installing the SIM card

Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device.

1Press the back cover release key on the bottom side of the device.

2Grab the back cover and remove it from the device.

3Slide the SIM card into the SIM card slot with the gold-coloured contacts facing downwards.

Lower slot

SIM card

• This device supports only Nano SIM cards.

•For problem-free performance, it is recommended to use the phone with the correct type of SIM card. Always use a factory-made SIM card supplied by the operator.

Precautions when using the SIM card

•Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.

•Be careful not to damage the SIM card when you insert or remove it.

Basic Functions

Inserting the memory card

Insert the memory card into your device.

The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device.

1Press the back cover release key on the bottom side of the device.

2Grab the back cover and remove it from the device.

3Insert the memory card into the memory card slot.

Upper slot

Memory card (optional)

• Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

• Frequent writing and erasing of data may shorten the memory card lifespan.

Basic Functions

Removing the memory card

Unmount the memory card before removing it for safety.

1Tap Settings General Storage .

2Remove the back cover and pull out the memory card.

• Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Battery

Installing the battery

1Press the back cover release key located at the bottom side of the device.

Back cover release key

2 Grab the back cover and remove it from the device.

Basic Functions

3Align the battery with the battery contacts 1 and insert it in place 2 . Then put the back cover onto the device 3 .

4Press 1 on the back cover, then press 2 until the back cover is tightly fastened.

• Follow the instructions in this user guide cautiously when handling the device. Failure to do so may damage the device or cause injury to yourself or others.

Removing the battery

Open the back cover and pull out the battery.

Basic Functions

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