LG LGH873 Owner’s Manual

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USER GUIDE

LG-H873

LG-H873U

Copyright ©2019 LG Electronics Inc. All rights reserved.

MFL71662201 (1.0)

www.lg.com/ca

About this user guide

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

Descriptions are based on the device default settings.

Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

1

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

2

Table of contents

01

Custom-designed Features

6 Video recording features

13 Gallery features

20Google Assistant

21Audio recording features

24Fingerprint recognition

27Face Recognition

31Multi-tasking feature

32AOD (always-on display)

33Quick Help

33Notes on Water Resistant Properties

02

Basic Functions

37Product components and accessories

38Parts overview

41Turning the power on or off

42Installing the SIM card

44 Inserting the memory card

45 Removing the memory card

45 Battery

47 Touch screen

50 Home screen

60 Screen lock

64Memory card encryption

65Taking screenshots

65 Copy and Paste

68 Do not disturb

03

Useful Apps

70Installing and uninstalling apps

71App trash

72App Shortcuts

73Phone

77Messaging

78Camera

99Gallery

104Contacts

106QuickMemo+

108Clock

109Calendar

110Tasks

111Music

3

112 Calculator

112 LG Health

114E-mail

115FM Radio

115File Manager

116Smart cleaning

116LG Mobile Switch

116Downloads

117SmartWorld

118RemoteCall Service

118Facebook

118Instagram

119Evernote

119 Chrome

119 Google apps

04

Settings

123 Settings

123 Network

135Sound

136Display

138General

05

Appendix

151LG Language Settings

151LG Bridge

152Phone software update

154Anti-Theft Guide

155Open Source Software Notice Information

155Regulatory information(FCC/IC ID number, etc.)

155Trademarks

156More information

158FAQ

06

For Your Safety

07

Safety Guidelines

187LIMITED WARRANTY STATEMENT

Table of contents

4

01

Custom-designed

Features

Standard angle Wide-angle
Rear camera
Video recording features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

Tap , then tap/or/to switch between the standard and wide-angle.

Standard angle Wide-angle

Front camera

See Starting the camera for details.

Custom-designed Features

6

LG LGH873 Owner’s Manual

AI CAM

You can effectively take photos or record videos since the camera recognises the object when taking a photo or recording a video.

1Tap , then tap AI CAM.

2When the object is recognised, the best effect for the scene is applied.

To apply other effects, tap the scene icon.

Portrait, pets, foods, sunrise, sunset, scenery, city view, or flowers can be recognised automatically.

Portrait

Sunset

Scenery

Associated keywords for the object are displayed on the screen. Keywords do not appear on the actual photos or videos.

This feature is available only when the front and rear cameras are in the Auto mode.

Custom-designed Features

7

Match shot

Link two photos or videos together and then save it as a single content unit.

1Tap , then tap MODE .

2To take a photo, tap . To record a video, tap .

: Record two split screens at the same time.

: Record two split screens individually.

: Import previous photos, videos, or images to create a match shot.

: Rotate the imported photos or images.

: Change the order of the imported photos or images.

3Tap to save (if necessary).

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Snap shot

You can take a photo or record a video and preview it right away.

1Tap , then tap MODE .

2Tap to take a photo. To record a video, tap .

Guide shot

You can use an image as a guide to take photos with the same composition. Any photo in the Gallery can be used as a guide.

1Tap , then tap MODE .

2Place the desired subject on a translucent guide image, then tap .

Use the slide bar to control the background transparency.

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9

Grid shot

You can take photos or record videos for 4 different scenes in a row and save them as a single content.

Take photos or 3-second-long videos in sequence and then save them as a single file.

1Tap , then tap MODE .

2Tap to take a photo. To record a video, tap .

3Tap to save.

Tap a previously taken photo/video to retake it.

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Tracking focus while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

1Tap , then tap Tracking focus.

2Before recording a video or taking a photo, lightly tap the screen to select an object to focus on.

3 Take the photo or start recording your video.

See Starting the camera for details.

To use this feature, select the standard camera () for taking photos or recording videos.

This feature is unavailable when you use the front camera or the wideangle camera.

This feature is unavailable in the following cases:

-- Video size limitation: Resolution is set as UHD 16:9. -- FPS limitation: FPS is set as 60 FPS.

Custom-designed Features

11

Steady recording

You can use the Steady recording feature to minimise motion blur while recording a video.

Tap , then tap Steady recording.

See Starting the camera for details.

This feature is available only in specific modes.

Hi-Fi video recording

You can record a high quality video with Hi-Fi sound.

Tap , then tap MODE Hi-Fi.

See Starting the camera for details.

Hi-Fi videos can only be played in apps that support Hi-Fi.

Custom-designed Features

12

Gallery features

Related content

You can edit and customise related content in the Gallery.

1While viewing a picture preview, tap .

2When the icon related with the date or location where you took the photo appears, touch the screen.

You can view the photos related with the date or location where you chose.

Tap to access additional options.

Custom-designed Features

13

Making a GIF

You can create a GIF file from the Gallery.

1While viewing an album, tap Create GIF.

2Select the desired photos and videos to create a GIF file and then tap

NEXT.

You can add more images and adjust the GIF speed, screen ratio, and file order.

3Tap SAVE.

A maximum of 100 images can be used to create a GIF file.

Making a collage

You can make a collage from the associated content.

1While viewing an album, tap Make collage.

2Select the desired images to add to the a collage and then tap NEXT.

Select the desired layout from the bottom of the screen.

3Tap MAKE.

A maximum of 9 images can be used to create a collage.

Custom-designed Features

14

Making a video from the related content

You can gather related content to make a video clip by tapping on the video displaying the date or location.

Select the theme and background music, adjust caption effects and order or add date and your signature and then tap SAVE.

: Select the video theme.

-- To download the theme, tap .

: Add background music or adjust the playback time. -- To select a file for the background music, tap .

-- To download a file for the background music, tap .

-- To adjust the volume of background music and original video, tap .

: Select a font type.

-- To download a font, tap .

: Change the order of files to play as a video. -- To add files, tap .

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15

Download the VASSET app from the Play Store to add video themes, background music or font types.

If you use mobile data without Wi-Fi connection, you may be charged for data usage.

Custom-designed Features

16

Creating a movie

You can create a new movie by putting images and videos together.

1Tap , then tap Create movie.

2Select images or videos for your movie and tap NEXT.

3Edit the selected images and videos and then tap SAVE.

Custom-designed Features

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Deleting files

You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.

Adding files

You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.

Touch and hold a file, and then tap another file for multiple selection.

Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.

Adding file effects

Tap to add a theme or background music, change the font.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping .

Previewing a file

Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.

A maximum of 50 images and videos can be used to create a video.

The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.

This feature may not support some image or video formats.

Custom-designed Features

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Making a GIF

You can easily make a GIF file using recorded video.

1At the desired starting point while watching a video, tap .

2Select the length of the GIF you want to create.

GIF is generated for the time selected from the current time.

For videos less than 5 seconds, GIF images are automatically generated for the remaining time.

You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.

Custom-designed Features

19

Google Assistant

Google Assistant overview

You can launch or use desired apps with your voice.

To use this feature, first connect to the network and sign in to your Google Account.

This feature may not work properly or voice recognition accuracy may decrease in areas where Wi Fi or mobile network signal strength is weak.

This function may be not supported, or the supported languages may differ depending on the service area.

Sign in

1Touch and hold from the Home screen to launch Google Assistant or press the Google Assistant key on the left side of the device.

2Tap GET STARTED.

3Follow the on-screen instructions and say “Ok Google”.

The device saves your voice data for recognition.

4Select whether to use the voice recognition unlock feature.

When this feature is activated, you can unlock the screen by saying “Ok Google” while the screen is turned off or unlocked.

Custom-designed Features

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This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password.

When a similar voice or your recorded voice is used, the screen may be unlocked.

You need to unlock the device by using the specified method if you fail to unlock the device with voice recognition. See Setting a screen lock for details.

5 Tap Save.

Audio recording features

The HD Audio Recorder allows you to configure the audio settings manually so that you can record audio based on your environment.

Recording modes

You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment.

Tap Essentials HD Audio Recorder .

Normal

You can record audio without extra settings.

Custom-designed Features

21

Concert

You can record audio in a concert or other music event.

Custom

You can manually configure the desired settings to record audio.

Studio Mode

With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’s or speaker’s original audio file.

1Tap Essentials HD Audio Recorder Custom.

2Tap .

3Select an audio file to use as background music.

4Tap to record voice.

5Tap to save the recorded file.

Background music can only be played through earphones. Make sure to plug in earphones before using this feature.

Custom-designed Features

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Other useful features for use of the HD Audio Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone.

The higher the GAIN value is set, the more sensitively the sound is recorded.

LCF

You can filter any low-pitched noises such as the low hum of the air conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.

To change additional settings, tap Settings, then customise the file type, bit depth, sampling rate and other settings.

When you select a mode from Concert and Custom, appears. Tap and then select the microphone to use.

You can monitor sound quality with the connected earpiece while recording audio. While recording audio in Studio mode, sound monitoring is not supported. You can hear only the background music.

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23

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

To unlock the screen.

To view the locked content in the Gallery or QuickMemo+.

Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.

If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

The device’s Power/Lock key has a fingerprint sensor. Ensure that the Power/Lock key is not damaged by a metallic object, such as coin or key.

When water, dust or other foreign substance is on the Power/Lock key or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.

A fingerprint may not be recognised properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

Custom-designed Features

24

If you bend your finger or use the fingertip only, your fingerprint may not be recognised. Make sure that your finger covers the entire surface of the Power/Lock key.

Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1 Tap Settings General Lock screen & security Fingerprints.

A lock screen must be set in order to be able to use this feature.

If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.

2Locate the Power/Lock key on the back of the device and gently put your finger on it to register the fingerprint.

Gently press the Power/Lock key so that the sensor can recognise your fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.

Ensure that your fingertip covers the entire surface of the sensor of the Power/Lock key.

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25

3Follow the on-screen instructions.

Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

4When the fingerprint registration is done, tap OK.

Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

1Tap Settings General Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .

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26

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

1Tap Settings General Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3On the fingerprint settings screen, activate the desired function:

Screen lock: Unlock the screen with a fingerprint.

Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock is set.

Face Recognition

Face Recognition overview

You can unlock the screen lock by using the saved facial data.

This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password.

When a similar face or a photo of your face is used, the screen may be unlocked.

The recognised facial data is securely stored in your device.

When the face recognition is selected for screen lock, you must enter the Knock Code, Pattern, PIN, or Password that has been used for face registration without directly using the face recognition after the power is turned on. Accordingly, be careful not to forget the specified value.

If the device cannot detect your face, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

To save power, the Face Recognition feature will not work when the battery level is below 5 %.

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Precautions for Face Recognition

Face Recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

When your face is covered with a hat, eyeglasses, or mask, or your face is significantly different due to heavy makeup or beard.

When there are fingerprints or foreign substances on the front of the camera lens, or your device cannot detect your face due to a too bright or dark light.

Registering facial data

Before using the Face Recognition feature, register your facial data on your device.

1Tap Settings General Lock screen & security Face Recognition.

To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password.

When the screen lock is not set, register the data by following the on-screen instructions. See Setting a screen lock for details.

2Raise your device in the front of your eyes.

3Register your face by following the on-screen instructions.

Register your face in a room that is not too bright or dark.

Position your entire face inside the guideline on the screen, and then adjust it by slowly moving up, down, left, or right.

4When the face registration is done, tap OK.

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Unlocking the screen with your face

You can release the screen lock with your face instead of a Knock Code, Pattern, PIN, or Password.

1Tap Settings General Lock screen & security Select screen lock.

2Unlock the screen according to the specified method.

3Tap Allow face recognition to allow you to unlock the screen using facial recognition.

Improving the Face Recognition

You can add facial data in various conditions to improve Face Recognition.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Select Improve face recognition.

4Register your face by following on-screen instructions.

5When the face registration is done, tap OK.

Deleting facial data

You can delete the registered facial data and register it again if the Face Recognition does not work properly.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Select Delete face to delete the facial data.

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