LG LGH870K Owner’s Manual

USER GUIDE

LG-H870K

ENGLISH

MFL69942802 (1.0)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due

to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

14 Video recording features 19 Gallery features 27 Audio recording features 29 Fingerprint recognition 32 Face Recognition 36 Multi-tasking feature 37 Always-on display 38 Notes on Water Resistant

Properties

Basic Functions

41 Product components and

accessories

42 Parts overview 45 Turning the power on or off 46 Installing the SIM card 48 Inserting the memory card 49 Removing the memory card

49 Battery 51 Touch screen 54 Home screen 63 Screen lock 67 Memory card encryption 68 Taking screenshots 68 Entering text 74 Content sharing 77 Do not disturb

Useful Apps

79 Installing and uninstalling apps 80 App trash 81 App Shortcuts 82 Phone 86 Messaging 87 Camera 107 Gallery 111 Contacts 113 QuickMemo+ 115 Clock 116 Calendar 117 Tasks 118 Music

119 Calculator 119 LG Health 121 E-mail 122 FM Radio 122 File Manager 123 Smart Doctor 123 LG Mobile Switch 123 LG Friends Manager 123 Downloads 124 SmartWorld 125 RemoteCall Service 125 Cell Broadcast 125 Evernote 126 Chrome 126 Google apps

Settings

130 Settings 130 Network 142 Sound 143 Display 144 General

Appendix

155 LG Language Settings 155 LG Bridge 156 Phone software update 158 Anti-Theft Guide 159 Open Source Software Notice

Information

159 Regulatory information

(Regulation ID number, E-labeling,

etc.)

160 Trademarks 160 DECLARATION OF

CONFORMITY

161 More information 163 FAQ

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

RadiationProtection(ICNIRP)is2W/kgaveragedover10goftissue.

• The highest SAR value for this model tested for use at the ear is 0.393 W/kg

(10g)andwhenwornonthebodyis1.120W/kg(10g).

• This device meets RF exposure guidelines when used either in the normal use

position against the ear or when positioned at least 5 mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

• Use only in-box accessories which are authorised by LG. LG does not guarantee

any damage or failure which is caused by third party accessories.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

6Guidelines for safe and efficient use

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• The liquid in your wet device, changes the colour of the product label inside your

device. Damage to your device as a result of exposure to liquid is not covered under your warranty.

7Guidelines for safe and efficient use

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your mobile phone near medical equipment without requesting

permission. Please consult your doctor to determine if operation of your phone may interfere with the operation of your medical device.

• Pacemaker manufacturers recommend that you leave at least 15 cm of space

between other devices and a pacemaker to avoid potential interference with the pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

• Useyourdeviceintemperaturesbetween0ºCand40ºC,ifpossible.Exposing

your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions

so require.

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

8Guidelines for safe and efficient use

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

9Guidelines for safe and efficient use

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider for more information.

Use your mobile phone to call emergency services for yourself or others in the case of fire, traffic accident or medical emergencies;

• Australia Dial (0-0-0)

• New Zealand Dial (1-1-1)

• International Dial (1-1-2)

• other local emergency number.

Remember, it is a free call when dialling emergency services from your mobile phone in Australia.

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

10Guidelines for safe and efficient use

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

• If you need to replace the battery, take it to the nearest authorised LG

Electronics service point or dealer for assistance.

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or nails, come into

contact with the battery. This could cause a fire.

Driver Safety Tips

Your mobile telephone gives you the powerful ability to communicate almost anywhere, anytime, but an important responsibility accompanies the benefits of mobile phones, one that every user must uphold.

When driving a car, driving is your first responsibility. When using your mobile phone behind the wheel of a car, practice good common sense and remember the following tips:

• Use a hands free device to add an additional layer of convenience and safety

to your wireless phone with one of the many hands free accessories available today.

• Let the person you are speaking with know you are driving; if necessary,

suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice and even heavy traffic can be hazardous.

• Do not take notes or look up phone numbers while driving. Typing up a “to

do” list or flipping through your address book takes attention away from your primary responsibility of driving safely.

• Place calls when you are not moving or before pulling into traffic. Try to plan

calls when you will not be driving.

11Guidelines for safe and efficient use

• Do not engage in stressful or emotional conversations that may be distracting.

Make people you are talking with aware you are driving and suspend conversations that have the potential to divert your attention from the road.

• Use your mobile phone to help others in emergencies. If you see an auto

accident, crime in progress or other serious emergency where lives are in danger, call the emergency number, as you would want others to do for you.

• If you see a broken down vehicle posing no serious hazard, a broken traffic

signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance, local traffic authority or police station.

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account information.

• If your device is lost or stolen, change the password of your account to secure

your personal information.

• Do not use applications from unknown sources.

Notice for Battery replacement

• For your safety, do not remove the battery incorporated in the product.

If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by non-qualified professional can cause damage

to your device.

12Guidelines for safe and efficient use

Custom-designed Features

Video recording features

Wide-angle

Standard angle

Wide-angle

Standard angle

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

, then tap / or / to switch between the

Tap standard and wide-angle.

Front camera Rear camera

• See

Starting the camera

for details.

Custom-designed Features 14

Match shot

Link two photos or videos together and then save it as a single content unit.

Tap , then tap MODE .

To take a photo, tap . To record a video, tap .

: Record two split screens at the same time.

•

: Record two split screens individually.

•

: Import previous photos, videos, or images to create a match

•

shot.

: Rotate the imported photos or images.

•

: Change the order of the imported photos or images.

•

Tap to save (if necessary).

Custom-designed Features 15

Snap shot

You can take a photo or record a video and preview it right away.

Tap , then tap MODE .

Tap to take a photo. To record a video, tap .

Guide shot

You can use an image as a guide to take photos with the same composition. Any photo in the Gallery can be used as a guide.

Tap , then tap MODE .

Place the desired subject on a translucent guide image, then tap .

• Use the slide bar to control the background transparency.

Custom-designed Features 16

Grid shot

You can take photos or record videos for 4 different scenes in a row and save them as a single content.

Take photos or 3-second-long videos in sequence and then save them as a single file.

Tap , then tap MODE .

Tap to take a photo. To record a video, tap .

Tap to save.

• Tap a previously taken photo/video to retake it.

Tracking focus while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

Tap , then tap Tracking focus.

Before recording a video or taking a photo, lightly tap the screen to

select an object to focus on.

Custom-designed Features 17

Take the photo or start recording your video.

• See

Starting the camera

• To use this feature, select the standard camera (

or recording videos.

• This feature is unavailable when you use the front camera or the wide-

angle camera.

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 60 FPS.

for details.

) for taking photos

Steady recording

You can use the Steady recording feature to minimise motion blur while recording a video.

, then tap Steady recording.

Tap

• See

Starting the camera

• This feature is available only in specific modes.

for details.

Hi-Fi video recording

You can record a high quality video with Hi-Fi sound.

, then tap MODE Manual ( ) Hi-Fi.

Tap

• See

Starting the camera

• Hi-Fi videos can only be played in apps that support Hi-Fi.

for details.

Custom-designed Features 18

Camera roll

You can view the photos and videos you have taken on the camera preview screen.

, then tap Camera roll.

Tap

• When you take photos or record videos, you can view the thumbnails

for the saved pictures along the side of the screen.

• Scroll the thumbnail lists up or down to browse the photos and videos.

• Tap a thumbnail to view the photo or video on the camera screen.

• Tap the thumbnail again to return to the camera viewfinder.

• This feature is not supported when you take a photo or record a video in

the 18:9 aspect ratio.

• This feature is available only in the Auto camera mode.

Gallery features

Floating button

You can use the floating button at the lower part of the Gallery app screen in landscape mode.

Custom-designed Features 19

• After dragging the button upwards, release it when you reach the

button to return to the Home screen.

• You can drag the button to the left or right to move the floating

button as desired.

Custom-designed Features 20

Audio recording features

The HD Audio Recorder allows you to configure the audio settings manually so that you can record audio based on your environment.

Recording modes

You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment.

HD Audio Recorder .

Tap

Normal

You can record audio without extra settings.

Concert

You can record audio in a concert or other music event.

Custom

You can manually configure the desired settings to record audio.

Studio Mode

With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’s or speaker’s original audio file.

Tap HD Audio Recorder Custom.

Tap .

Select an audio file to use as background music.

Tap to record voice.

Tap to save the recorded file.

• Background music can only be played through earphones. Make sure to

plug in earphones before using this feature.

Custom-designed Features 27

Other useful features for use of the HD Audio Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone. The higher the GAIN value is set, the more sensitively the sound is

recorded.

LCF

You can filter any low-pitched noises such as the low hum of the air conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.

• To change additional settings, tap Settings, then customise the file

type, bit depth, sampling rate and other settings.

• When you select a mode from Concert and Custom,

and then select the microphone to use.

• You can monitor sound quality with the connected earpiece while

recording audio. While recording audio in Studio mode, sound monitoring is not supported. You can hear only the background music.

appears. Tap

Custom-designed Features 28

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.

• If the device cannot detect your fingerprint, or you forgot the value

specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that the

Power/Lock key is not damaged by a metallic object, such as coin or key.

• When water, dust or other foreign substance is on the Power/Lock key

or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.

• A fingerprint may not be recognised properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

Custom-designed Features 29

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