<![endif]>ENGLISH
USER GUIDE
LG-H870K
Copyright ©2018 LG Electronics Inc. All rights reserved.
MFL69942802 (1.0) |
www.lg.com |
About this user guide
ENGLISH
Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.
•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
•This device is not suitable for people who have a visual impairment due to the touchscreen keyboard.
•Descriptions are based on the device default settings.
•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.
•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.
•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.
•Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.
•Additional charges may incur for data services, such as messaging, uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third parties.
CAUTION: Situations that may cause minor injury or damage to the device.
NOTE: Notices or additional information.
About this user guide |
2 |
Table of contents
5 Guidelines for safe and efficient use
01
Custom-designed Features
14 Video recording features
19 Gallery features
27 Audio recording features
29 Fingerprint recognition
32 Face Recognition
36Multi-tasking feature
37Always-on display
38Notes on Water Resistant Properties
02
Basic Functions
41Product components and accessories
42Parts overview
45Turning the power on or off
46Installing the SIM card
48Inserting the memory card
49Removing the memory card
49 |
Battery |
51 |
Touch screen |
54 |
Home screen |
63 |
Screen lock |
67Memory card encryption
68Taking screenshots
68 Entering text
74 Content sharing
77 Do not disturb
03
Useful Apps
79Installing and uninstalling apps
80App trash
81App Shortcuts
82Phone
86Messaging
87Camera
107Gallery
111Contacts
113QuickMemo+
115Clock
116Calendar
117Tasks
118Music
3
119 Calculator
119 LG Health
121E-mail
122FM Radio
122File Manager
123Smart Doctor
123LG Mobile Switch
123LG Friends Manager
123Downloads
124SmartWorld
125RemoteCall Service
125Cell Broadcast
125Evernote
126Chrome
126 Google apps
04
Settings
130 Settings
130 Network
142Sound
143Display
144General
05
Appendix
155LG Language Settings
155LG Bridge
156Phone software update
158Anti-Theft Guide
159Open Source Software Notice Information
159Regulatory information (Regulation ID number, E-labeling, etc.)
160Trademarks
160DECLARATION OF CONFORMITY
161More information
163FAQ
Table of contents |
4 |
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.
•The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.
•While there may be differences between the SAR levels of various LG device models, they are all designed to meet the relevant guidelines for exposure to radio waves.
•The SAR limit recommended by the International Commission on Non-Ionizing
RadiationProtection(ICNIRP)is2 W/kgaveragedover10 goftissue.
•The highest SAR value for this model tested for use at the ear is 0.393 W/kg
(10 g)andwhenwornonthebodyis1.120 W/kg(10 g).
5
•This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 5 mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.
Product care and maintenance
•Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories.
•Some contents and illustrations may differ from your device without prior notice.
•Do not disassemble this unit. Take it to a qualified service technician when repair work is required.
•Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.
•Keep away from electrical appliances such as TVs, radios and personal computers.
•The unit should be kept away from heat sources such as radiators or cookers.
•Do not drop.
•Do not subject this unit to mechanical vibration or shock.
•Switch off the device in any area where you are required to by special regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.
•Do not handle the device with wet hands while it is being charged. It may cause an electric shock and can seriously damage your device.
•Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.
Guidelines for safe and efficient use |
6 |
•Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).
•Do not charge the device when it is on soft furnishings.
•The device should be charged in a well ventilated area.
•Do not subject this unit to excessive smoke or dust.
•Do not keep the device next to credit cards or transport tickets; it can affect the information on the magnetic strips.
•Do not tap the screen with a sharp object as it may damage the device.
•Do not expose the device to liquid or moisture.
•Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.
•Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.
•Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.
•If your device gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.
•The liquid in your wet device, changes the colour of the product label inside your device. Damage to your device as a result of exposure to liquid is not covered under your warranty.
Guidelines for safe and efficient use |
7 |
Efficient device operation
Electronics devices
All devices may receive interference, which could affect performance.
•Do not use your mobile phone near medical equipment without requesting permission. Please consult your doctor to determine if operation of your phone may interfere with the operation of your medical device.
•Pacemaker manufacturers recommend that you leave at least 15 cm of space between other devices and a pacemaker to avoid potential interference with the pacemaker.
•This device may produce a bright or flashing light.
•Some hearing aids might be disturbed by devices.
•Minor interference may affect TVs, radios, PCs etc.
•Useyourdeviceintemperaturesbetween0 ºCand40 ºC,ifpossible.Exposing your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.
Road safety
Check the laws and regulations on the use of devices in the area when you drive.
•Do not use a hand-held device while driving.
•Give full attention to driving.
•Pull off the road and park before making or answering a call if driving conditions so require.
•RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.
•When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.
•If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.
Guidelines for safe and efficient use |
8 |
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.
•When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.
• Excessive sound pressure from earphones and headphones can cause hearing loss.
Glass Parts
Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.
Blasting area
Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.
Potentially explosive atmospheres
•Do not use your device at a refueling point.
•Do not use near fuel or chemicals.
•Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your device or accessories.
Guidelines for safe and efficient use |
9 |
In aircraft
Wireless devices can cause interference in aircraft.
•Turn your device off before boarding any aircraft.
•Do not use it on the ground without permission from the crew.
Children
Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider for more information.
Use your mobile phone to call emergency services for yourself or others in the case of fire, traffic accident or medical emergencies;
•Australia Dial (0-0-0)
•New Zealand Dial (1-1-1)
•International Dial (1-1-2)
•other local emergency number.
Remember, it is a free call when dialling emergency services from your mobile phone in Australia.
Battery information and care
•You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.
•Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.
•Do not disassemble or short-circuit the battery.
•Keep the metal contacts of the battery clean.
•Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.
•Recharge the battery if it has not been used for a long time to maximise usability.
Guidelines for safe and efficient use |
10 |
•Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.
•Do not leave the battery in hot or cold places, as this may deteriorate battery performance.
•Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
•If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.
•Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger.
•Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.
•Make sure that no sharp-edged items such as animal’s teeth or nails, come into contact with the battery. This could cause a fire.
Driver Safety Tips
Your mobile telephone gives you the powerful ability to communicate almost anywhere, anytime, but an important responsibility accompanies the benefits of mobile phones, one that every user must uphold.
When driving a car, driving is your first responsibility. When using your mobile phone behind the wheel of a car, practice good common sense and remember the following tips:
•Use a hands free device to add an additional layer of convenience and safety to your wireless phone with one of the many hands free accessories available today.
•Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice and even heavy traffic can be hazardous.
•Do not take notes or look up phone numbers while driving. Typing up a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely.
•Place calls when you are not moving or before pulling into traffic. Try to plan calls when you will not be driving.
Guidelines for safe and efficient use |
11 |
•Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that have the potential to divert your attention from the road.
•Use your mobile phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call the emergency number, as you would want others to do for you.
•If you see a broken down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance, local traffic authority or police station.
Securing personal information
•Make sure to protect your personal information to prevent data leakage or misuse of sensitive information.
•Always back up important data while using the device. LG is not responsible for any data loss.
•Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.
•Read the permission screen carefully while downloading applications.
•Be cautious using the applications that have access to multiple functions or to your personal information.
•Check your personal accounts regularly. If you find any sign of misuse of your personal information, ask your service provider to delete or change your account information.
•If your device is lost or stolen, change the password of your account to secure your personal information.
•Do not use applications from unknown sources.
Notice for Battery replacement
• For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.
•Li-Ion Battery is a hazardous component which can cause injury.
•Battery replacement by non-qualified professional can cause damage to your device.
Guidelines for safe and efficient use |
12 |
01
Custom-designed
Features
Wide-angle camera
You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.
Tap , then tap
/
or
/
to switch between the standard and wide-angle.
Standard angle Wide-angle
Front camera
• See Starting the camera for details.
Custom-designed Features |
14 |
Match shot
Link two photos or videos together and then save it as a single content unit.
1Tap , then tap MODE
.
2To take a photo, tap . To record a video, tap
.
• : Record two split screens at the same time.
• : Record two split screens individually.
• : Import previous photos, videos, or images to create a match shot.
•: Rotate the imported photos or images.
• : Change the order of the imported photos or images.
3Tap to save (if necessary).
Custom-designed Features |
15 |
Snap shot
You can take a photo or record a video and preview it right away.
1Tap , then tap MODE
.
2Tap to take a photo. To record a video, tap
.
Guide shot
You can use an image as a guide to take photos with the same composition. Any photo in the Gallery can be used as a guide.
1Tap , then tap MODE
.
2Place the desired subject on a translucent guide image, then tap .
•Use the slide bar to control the background transparency.
Custom-designed Features |
16 |
Grid shot
You can take photos or record videos for 4 different scenes in a row and save them as a single content.
Take photos or 3-second-long videos in sequence and then save them as a single file.
1Tap , then tap MODE
.
2Tap to take a photo. To record a video, tap
.
3Tap to save.
• Tap a previously taken photo/video to retake it.
Tracking focus while using the camera
You can track and maintain focus on an object while taking photos or recording videos.
1Tap , then tap
Tracking focus.
2Before recording a video or taking a photo, lightly tap the screen to select an object to focus on.
Custom-designed Features |
17 |
3 Take the photo or start recording your video.
• See Starting the camera for details.
•To use this feature, select the standard camera () for taking photos or recording videos.
•This feature is unavailable when you use the front camera or the wideangle camera.
•This feature is unavailable in the following cases:
-- Video size limitation: Resolution is set as UHD 16:9. -- FPS limitation: FPS is set as 60 FPS.
Steady recording
You can use the Steady recording feature to minimise motion blur while recording a video.
Tap , then tap
Steady recording.
• See Starting the camera for details.
• This feature is available only in specific modes.
Hi-Fi video recording
You can record a high quality video with Hi-Fi sound.
Tap , then tap MODE
Manual (
)
Hi-Fi.
• See Starting the camera for details.
• Hi-Fi videos can only be played in apps that support Hi-Fi.
Custom-designed Features |
18 |
Camera roll
You can view the photos and videos you have taken on the camera preview screen.
Tap , then tap
Camera roll.
•When you take photos or record videos, you can view the thumbnails for the saved pictures along the side of the screen.
•Scroll the thumbnail lists up or down to browse the photos and videos.
•Tap a thumbnail to view the photo or video on the camera screen.
•Tap the thumbnail again to return to the camera viewfinder.
• This feature is not supported when you take a photo or record a video in the 18:9 aspect ratio.
• This feature is available only in the Auto camera mode.
Floating button
You can use the floating button at the lower part of the Gallery app screen in landscape mode.
Custom-designed Features |
19 |
•After dragging the button upwards, release it when you reach the
button to return to the Home screen.
•You can drag the button to the left or right to move the floating button as desired.
Custom-designed Features |
20 |
Related content
You can edit and customise related content in the Gallery.
1While viewing a picture preview, tap .
2When the icon related with the date or location where you took the photo appears, touch the screen.
•You can view the photos related with the date or location where you chose.
•Tap to access additional options.
Making a GIF
You can create a GIF file from the Gallery.
1While viewing an album, tap Create GIF.
2Select the desired photos and videos to create a GIF file and then tap
NEXT.
•You can add more images and adjust the GIF speed, screen ratio, and file order.
Custom-designed Features |
21 |
3 Tap SAVE.
• A maximum of 100 images can be used to create a GIF file.
Making a collage
You can make a collage from the associated content.
1While viewing an album, tap Make collage.
2Select the desired images to add to the a collage and then tap NEXT.
•Select the desired layout from the bottom of the screen.
3Tap MAKE.
• A maximum of 9 images can be used to create a collage.
Custom-designed Features |
22 |
Making a video from the related content
You can gather related content to make a video clip by tapping on the video displaying the date or location.
Select the theme and background music, adjust caption effects and order or add date and your signature and then tap SAVE.
• : Select the video theme.
-- To download the theme, tap .
• : Add background music or adjust the playback time. -- To select a file for the background music, tap
.
-- To download a file for the background music, tap .
-- To adjust the volume of background music and original video, tap .
• : Select a font face.
-- To download a font, tap .
• : Change the order of files to play as a video. -- To add files, tap
.
Custom-designed Features |
23 |
• Download the VASSET app from the Play Store to add video themes, background music or font faces.
If you use mobile data without Wi-Fi connection, you may be charged for data usage.
Creating a movie
You can create a new movie by putting images and videos together.
1Tap , then tap
Create movie.
2Select images or videos for your movie and tap NEXT.
3Edit the selected images and videos and then tap SAVE.
Custom-designed Features |
24 |
Deleting files
You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
•The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.
•This feature may not support some image or video formats.
Custom-designed Features |
25 |
Making a GIF
You can easily make a GIF file using recorded video.
1At the desired starting point while watching a video, tap .
2Select the length of the GIF you want to create.
•GIF is generated for the time selected from the current time.
•For videos less than 5 seconds, GIF images are automatically generated for the remaining time.
• You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.
Custom-designed Features |
26 |
The HD Audio Recorder allows you to configure the audio settings manually so that you can record audio based on your environment.
Recording modes
You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment.
Tap HD Audio Recorder
.
Normal
You can record audio without extra settings.
Concert
You can record audio in a concert or other music event.
Custom
You can manually configure the desired settings to record audio.
Studio Mode
With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’s or speaker’s original audio file.
1Tap HD Audio Recorder
Custom.
2Tap .
3Select an audio file to use as background music.
4Tap to record voice.
5Tap to save the recorded file.
• Background music can only be played through earphones. Make sure to plug in earphones before using this feature.
Custom-designed Features |
27 |
Other useful features for use of the HD Audio Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is recorded.
LCF
You can filter any low-pitched noises such as the low hum of the air conditioner.
The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.
LMT
It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.
• To change additional settings, tap Settings, then customise the file type, bit depth, sampling rate and other settings.
•When you select a mode from Concert and Custom, appears. Tap
and then select the microphone to use.
•You can monitor sound quality with the connected earpiece while recording audio. While recording audio in Studio mode, sound monitoring is not supported. You can hear only the background music.
Custom-designed Features |
28 |
Fingerprint recognition overview
You must register your fingerprint on your device first before using the fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
•To unlock the screen.
•To view the locked content in the Gallery or QuickMemo+.
•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.
• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.
•If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.
•The device’s Power/Lock key has a fingerprint sensor. Ensure that the Power/Lock key is not damaged by a metallic object, such as coin or key.
•When water, dust or other foreign substance is on the Power/Lock key or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.
•A fingerprint may not be recognised properly if the surface of your finger has a scar or is not smooth due to being soaked in water.
Custom-designed Features |
29 |