Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG licence agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To void
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
• This user guide is written in major languages for each country.
Depending on the language used, content may partly differ.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
2About this user guide
Table of contents
5
Guidelines for safe and efficient use
01
Custom-designed
Features
15Notes on Water Resistant
Properties
17
Video recording features
Gallery features
22
Making collage wallpapers
25
Audio recording features
26
Fingerprint recognition
29
Face recognition
32
Multi-tasking feature
36
Always-on Display
37
quick share
38
02
Basic Functions
40Product components and
accessories
41
Parts overview
Turning the power on or off
43
Installing the SIM card
44
46Inserting the memory card
Removing the memory card
47
Battery
47
Touch screen
49
Home screen
52
Screen lock
61
Memory card encryption
65
Taking screenshots
66
Entering text
67
Content sharing
72
Do not disturb
75
03
Useful Apps
77Installing and uninstalling apps
App trash
78
Phone
78
Messaging
82
Camera
83
Gallery
103
Contacts
108
QuickMemo+
110
Clock
112
Calendar
113
3
115 Tasks
Music
115
Calculator
116
LG Health
116
E-mail
118
FM Radio
119
File Manager
120
LG Mobile Switch
120
LG Friends Manager
120
Downloads
121
LG SmartWorld
121
RemoteCall Service
122
Cell Broadcast
122
Facebook
122
Instagram
123
Evernote
123
Chrome
123
Google apps
123
04
Settings
127 Settings
Networks
127
Sound & notification
139
Display
140
General
141
05
Appendix
151 LG Language Settings
LG Bridge
151
Phone software update
152
Anti-Theft Guide
154
Open Source Software Notice
155
Information
155
Regulatory information
(Regulation ID number, E-labeling,
etc.)
155 Trademarks
DECLARATION OF
156
CONFORMITY
156
Contact office for compliance of
this product
156
Wi-Fi (WLAN)
More information
157
FAQ
161
4Table of contents
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be
dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a
fault log. This tool gathers only data specific to the fault, such as signal strength,
cell ID position in sudden call drop and applications loaded. The log is used only to
help determine the cause of the fault. These logs are encrypted and can only be
accessed by an authorised LG Repair centre should you need to return your device
for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This device has been designed to comply with applicable safety requirements for
exposure to radio waves. These requirements are based on scientific guidelines that
include safety margins designed to assure the safety of all persons, regardless of
age and health.
• The radio wave exposure guidelines employ a unit of measurement known
as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using
standardised methods with the device transmitting at its highest certified
power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG device
models, they are all designed to meet the relevant guidelines for exposure to
radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
• This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 5 mm away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should
not contain metal and should position the product at least 5 mm away from
your body. In order to transmit data files or messages, this device requires a
quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the
above separation distance instructions are followed until the transmission is
completed.
Information about the RF exposure from FCC
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted
an updated safety standard for human exposure to radio frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
international and U.S. standards. The design of this device complies with
FCC guidelines and these international standards.
Part 15.19 statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Part 15.21 Statement
Changes or modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment.
6Guidelines for safe and efficient use
Body-worn Operation
This device was tested for typical bodyworn operations with the back of the device
kept 0.39 inches (1cm) between the user’s body and the back of the device. To
comply with FCC RF exposure requirements, a minimum separation distance of
0.39 inches (1cm) must be maintained between the user’s body and the back of
the device.
Any beltclips, holsters, and similar accessories containing metallic components
may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm)
separation distance between the user’s body and the back of the device, and have
not been tested for typical body-worn operations may not comply with FCC RF
exposure limits and should be avoided.
Part 15.105 Statement
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
7Guidelines for safe and efficient use
Product care and maintenance
• Use only in-box accessories which are authorised by LG. LG does not guarantee
any damage or failure which is caused by third party accessories.
• Some contents and illustrations may differ from your device without prior
notice.
• Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG’s discretion, may include replacement parts
or boards that are either new or reconditioned, provided that they have
functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal
computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the device in any area where you are required to by special
regulations. For example, do not use your device in hospitals as it may affect
sensitive medical equipment.
• Do not handle the device with wet hands while it is being charged. It may cause
an electric shock and can seriously damage your device.
• Do not charge a handset near flammable material as the handset can become
hot and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the device when it is on soft furnishings.
• The device should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the device next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the device.
• Do not expose the device to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna
unnecessarily.
8Guidelines for safe and efficient use
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
warranty.
• Your device is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
device during or immediately after operation.
• If your device gets wet, immediately unplug it to dry off completely. Do not
attempt to accelerate the drying process with an external heating source, such
as an oven, microwave or hair dryer.
• The liquid in your wet device, changes the colour of the product label inside your
device. Damage to your device as a result of exposure to liquid is not covered
under your warranty.
Efficient device operation
Electronics devices
All devices may receive interference, which could affect performance.
• Do not use your device near medical equipment without requesting permission.
Please consult your doctor to determine if operation of your device may
interfere with the operation of your medical device.
• Pacemaker manufacturers recommend that you leave at least 15 cm of space
between other devices and a pacemaker to avoid potential interference with the
pacemaker.
• This device may produce a bright or flashing light.
• Some hearing aids might be disturbed by devices.
• Minor interference may affect TVs, radios, PCs etc.
your device to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
Road safety
Check the laws and regulations on the use of devices in the area when you drive.
• Do not use a hand-held device while driving.
• Give full attention to driving.
9Guidelines for safe and efficient use
• Pull off the road and park before making or answering a call if driving conditions
so require.
• RF energy may affect some electronic systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed
or portable wireless equipment. It can cause the air bag to fail or cause serious
injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume
is at a reasonable level so that you are aware of your surroundings. This is of
particular importance when near roads.
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long
periods of time. We therefore recommend that you do not turn on or off the
handset close to your ear. We also recommend that music and call volumes are set
to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
Glass Parts
Some parts of your device are made of glass. This glass could break if your device is
dropped on a hard surface or receives a substantial impact. If the glass breaks, do
not touch or attempt to remove it. Stop using your device until the glass is replaced
by an authorised service provider.
Blasting area
Do not use the device where blasting is in progress. Observe restrictions and follow
any regulations or rules.
10Guidelines for safe and efficient use
Potentially explosive atmospheres
• Do not use your device at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your device or accessories.
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your device off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the device in a safe place out of the reach of small children. It includes small
parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your device for emergency calls. Check with your local
service provider.
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery’s performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
• Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise
usability.
11Guidelines for safe and efficient use
• Do not expose the battery charger to direct sunlight or use it in high humidity,
such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
performance.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings,
usage patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or claws, come
into contact with the battery. This could cause a fire.
• Power Consumption (Networked Standby Mode) : 0.5 W
Securing personal information
• Make sure to protect your personal information to prevent data leakage or
misuse of sensitive information.
• Always back up important data while using the device. LG is not responsible for
any data loss.
• Make sure to back up all data and reset the device when disposing of the device
to prevent any misuse of sensitive information.
• Read the permission screen carefully while downloading applications.
• Be cautious using the applications that have access to multiple functions or to
your personal information.
• Check your personal accounts regularly. If you find any sign of misuse of your
personal information, ask your service provider to delete or change your account
information.
• If your device is lost or stolen, change the password of your account to secure
your personal information.
• Do not use applications from unknown sources.
12Guidelines for safe and efficient use
Notice for Battery replacement
• Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by non-qualified professional can cause damage
to your device.
• Do not replace the battery by yourself. The battery can be damaged,
which can cause overheat and injury. The battery must be replaced
by the authorized service provider. The battery should be recycled or
disposed separately from household waste.
• In case this product contains a battery incorporated within the product
which cannot be readily removed by end-users, LG recommends that
only qualified professionals remove the battery, either for replacement
or for recycling at the end of this product’s working life. To prevent
damage to the product, and for their own safety, users should not
attempt to remove the battery and should contact LG Service Helpline,
or other independent service providers for advice.
• Removal of the battery will involve dismantling of the product case,
disconnection of the electrical cables/ contacts, and careful extraction of
the battery cell using specialized tools. If you need the instructions for
qualified professionals on how to remove the battery safely, please visit
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets
the requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
Do not expose the device in conditions that are different from the test
conditions. Results may vary in actual use.
WARNING
In conditions that are different from LGE’s test conditions for IP68 (as
specified in this manual), the liquid damage indicator located inside the
product changes colour. Please note that any damages that occur due to
such causes makes you ineligible for any free-of-charge repair services
provided under warranty.
Avoid exposing the product to environments with excessive dusts or
moisture. Do not use the product in the following environments.
Do not immerse the product in any liquid chemicals (soap, etc.)
other than water.
Do not immerse the product in salt water, including seawater.
Do not immerse your product in water deeper than approximately
1.5meter.
Do not immerse your product in water for longer than 30minutes.
• If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before
handling the product.
• Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.
• This product is not resistant to shock. Do not drop the product or
subject it to shock. Doing so might damage or deform the main unit,
causing water leakage.
• The product’s water and dust resistant features may be damaged by
dropping or receiving an impact.
• If the product gets wet, use a clean, soft cloth to dry it thoroughly.
• The touch screen and other features may not work properly if the
device is used while wet.
• Your product is water resistant only when the SIM/Memory card tray is
properly inserted into the product.
• Do not open or close the SIM/Memory card tray while the product is
wet or immersed in water. Exposing the open tray to water or moisture
may damage the product.
• The SIM/Memory card tray contains rubber [packing] to help prevent
dust, water, or moisture from entering the product. Do not damage the
rubber [packing] as this may allow dust, water, or moisture to enter
your product and cause damage.
• Failure to follow the provided instructions may invalidate your device’s
limited warranty.
Custom-designed Features16
Video recording features
Standard angle iconWide-angle icon
Standard angle icon
Wide-angle icon
Wide-angle camera
You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the front and rear camera.
Launch the Camera app, then tap
between the standard and wide-angle.
Front camera
Rear camera
/ or / to switch
• See
Custom-designed Features17
Starting the camera
for details.
SQUARE camera mode
You can take multiple photos or videos in the form of a collage by using
the front and rear cameras. Photos and videos can be saved with different
layouts.
Launch the Camera app, then tap AUTO ( ) SQUARE ( ).
1
Tap MODE and select the desired camera mode.
2
To take a photo, tap . To record a video, tap .
3
Snap shot
You can take a photo or record a video and preview it right away.
In the SQUARE mode, tap MODE.
1
Tap to take photo. To record a video, tap .
2
Grid shot
You can take up to 4 photos or videos (max of 3 seconds) organised in a
square.
In the SQUARE mode, tap MODE.
1
Tap / to take photos or record videos simultaneously or
2
sequentially depending on the displayed layout order.
Tap to save.
3
Custom-designed Features18
Match shot
You can take 2 photos or videos at the same time or separately.
In the SQUARE mode, tap MODE.
1
Tap / to take a photo or record a video at the same time or
2
separately.
Tap / to take photos or record videos.
3
Tap to save (if necessary).
4
Guide shot
You can take photos by following the pose of another photo.
In the SQUARE mode, tap MODE.
1
Select from the poses on the right to choose the one you want to
2
follow.
Tap to take a photo.
3
• Use the slide bar to control the background transparency.
Custom-designed Features19
Tracking focus while using the camera
You can track and maintain focus on an object while taking photos or
recording videos.
Launch the Camera app, then tap Tracking focus.
1
Before recording a video or taking a photo, lightly tap the screen to
2
select an object to focus on.
Take the photo or start recording your video.
3
• See
Starting the camera
• To use this feature, select the standard camera (
or recording videos.
• This feature is unavailable when you use the front camera or the wide-
angle camera.
• This feature is unavailable in the following cases:
- Video size limitation: Resolution is set as UHD 16:9.
- FPS limitation: FPS is set as 60 FPS.
for details.
) for taking photos
Custom-designed Features20
Steady recording
You can use the Steady recording feature to minimise motion blur while
recording a video.
Launch the Camera app, then tap AUTO (
) Steady recording.
(
• See
Starting the camera
for details.
), SQUARE ( ), or MANUAL
Signature
You can create a personalised photo by using your signature.
Launch the Camera app, then tap AUTO ( ) Add signature.
1
Enter the signature as desired and tap ADD.
2
• This feature is not available when you use the Manual video mode.
Custom-designed Features21
Hi-Fi video recording
Record high quality videos by capturing higher quality sound with a wider
dynamic frequency range using 2 sensitive AOP (Acoustic Overload Point)
mics and incredible Hi-Fi recording.
Launch the Camera app, then tap MANUAL (
• See
Starting the camera
• Hi-Fi videos can only be played in apps that support Hi-Fi.
• This feature is unavailable when you use the front camera.
for details.
) Hi-Fi.
Gallery features
Floating button
To quickly move to the Home screen while viewing the Gallery in
landscape orientation, touch and hold
then release it.
, move your finger upward to ,
• You can move the floating button’s position by dragging it horizontally
along the bottom part of the screen.
Custom-designed Features22
Camera roll
You can view the photos and videos you have taken on the camera
preview screen.
Launch the Camera app, then tap AUTO (
• When you take photos or record videos, you can view the thumbnails
for the saved pictures along the side of the screen.
• Scroll the thumbnail lists up or down to browse the photos and videos.
• Tap a thumbnail to view the photo or video on the camera screen.
• Tap the thumbnail again to return to the camera viewfinder.
• This feature is not supported when you take a photo or record a video in
the 18:9 aspect ratio.
• Camera roll feature is only available in Auto view mode.
) Camera roll.
Related content
You can edit and customise related content in the Gallery.
While viewing a picture preview, tap .
1
When the icon related with the date you took the photo appears,
2
touch the screen.
Custom-designed Features23
• You can view the photos related with the date you chose.
• Related content can be related to up to four combinations of ‘Memories,
Date, Place, Camera mode’.
• Tap to save the related content as a video.
• Tap to access additional options.
Custom-designed Features24
Making a GIF
You can easily make a GIF file using recorded video.
At the desired starting point while watching the video, tap Create
1
GIF.
Select the length of the GIF you want to create.
2
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
• The GIF making feature is provided for the user’s creative activity. If you
infringe other’s copyright or defamation laws by using the GIF making
feature, you may be liable for civil and criminal liability. Be sure to not
duplicate or transfer work of others without permission. LG Electronics
cannot accept any liability for the user’s action.
Making collage wallpapers
You can make your own collage image to display it as a lock screen.
You can select multiple collage images as a wallpaper that changes each
time you turn on or off the screen.
Tap SettingsDisplayLock screenWallpaperCollage
1
Wallpapers.
Tap and select the images you want to display as a collage.
2
Custom-designed Features25
Edit the slideshow as desired and tap SET WALLPAPER.
3
Audio recording features
HD Audio Recorder overview
You can configure the audio settings manually so that you can record
audio based on the settings optimised for the selected mode.
Recording modes
You can record a high definition audio file by selecting and configuring the
audio mode to suit the recording environment.
EssentialsHD Audio Recorder.
Tap
Custom-designed Features26
Normal
You can record audio without extra settings.
Concert
You can record audio in a concert or other music events.
Custom
You can configure the desired settings to record audio.
• When you connect the earpiece to the device, appears. Tap and
then select the microphone to use.
Studio Mode
With Studio mode, you can play an audio file or music and record your
voice at the same time, create a chord by recording your voice multiple
times, and record your comments over the presenter’s or speaker’s original
audio file.
Tap EssentialsHD Audio Recorder.
1
Select Custom.
2
Tap and select an audio file to use as background music.
3
Tap to record voice.
4
Tap to save the recorded file.
5
• Background music can only be played through earphones. Make sure to
plug in earphones before using this feature.
Custom-designed Features27
Other useful features for use of the HD Audio
Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is
recorded.
LCF
You can filter any low-pitched noises such as the low hum of the air
conditioner.
The higher the LCF (Low Cut Filter) value is set, the better high-frequency
noises are filtered.
LMT
It can prevent clipping of the recorded sound. The higher the LMT (Limiter)
value is set, the more low frequency sounds that will not get clipped.
• To change additional settings, tap Settings, then customise the file
type, bit depth, sampling rate and other settings.
• You can monitor sound quality with the connected earpiece while
recording audio. While recording audio in Studio mode, sound
monitoring is not supported. You can hear only the background music.
Custom-designed Features28
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view the locked content in the Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognised by the
fingerprint sensor as the same fingerprint.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximise the recognition accuracy, check the following before
using the device.
• The device’s Power/Lock key has a fingerprint sensor. Ensure that the
Power/Lock key is not damaged by a metallic object, such as coin or
key.
• When water, dust or other foreign substance is on the Power/Lock key
or your finger, the fingerprint registration or recognition may not work.
Clean and dry your finger before having the fingerprint recognised.
• A fingerprint may not be recognised properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognised. Make sure that your finger covers the entire surface
of the Power/Lock key.
Custom-designed Features29
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