LG LGH831 Owner’s Manual

USER GUIDE

LG-H831

FRANÇAISENGLISH

MFL69821501 (1.0) www.lg.com/ca

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are

designed only for this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment

due to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact a LG Service Center. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software

from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.

• Some content and illustrations may differ from your device,

depending on the region, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to users and third

parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

3About this user guide

Table of contents

Custom-designed Features

7 Module 7 Always-on display 8 Wide-angle lens 9 Multi-tasking feature 10 Smart Bulletin 11 Smart Notice 12 Smart Doctor 13 quick share 14 Quick Help 14 Voice Care 15 QuickRemote 16 QuickMemo+ 18 QSlide 19 LG Health 20 Do not disturb 21 Ringtone ID 21 Fingerprint recognition 25 Content sharing 27 Dual Play

Basic Functions

29 Product components and

accessories

30 Parts overview 32 Turning on or off the device 33 Installing the SIM card 35 Inserting the memory card 36 Removing the memory card 37 Battery 42 Touch screen 45 Home screen 53 Screen lock 56 Device encryption 57 SD card encryption 58 Taking screenshots 59 Entering text

Useful Apps

68 Installing and uninstalling

apps

69 Uninstalled apps 70 Phone 73 Messaging 74 Camera 87 Gallery 90 Calculator 90 Weather 90 Downloads 91 Clock 92 Voice Recorder 93 Music 94 E-mail 95 Contacts 97 Calendar 98 File Manager 99 Tasks 99 Evernote 99 Facebook 99 Instagram 100 LG Backup 101 RemoteCall Service 101 LG SmartWorld 102 Google apps

Phone Settings

106 Settings 106 Networks 118 Sound & notification 119 Display 120 General

Appendix

130 LG Language Settings 130 LG Bridge 131 Phone software update 133 FAQ 136 Anti-Theft Guide 137 More information

For Your Safety

Safety Guidelines

5Table of contents

Custom-designed Features

Module

You can remove the module from the bottom of the device to replace the battery.

After removing the module, install another accessory into the module slot. You can use various features provided by the various accessories.

• See

Removing the battery

and

Installing the battery

for details.

Always-on display

You can display the date, time, signature or other information on the screen even when the main screen is turned off. Always-on display is a useful feature to check the time frequently and display your own signature.

Tap Settings Display Always-on display and then swipe

right to turn on the Always-on display feature.

• The battery may drain faster when you use Always-on display. Turn

off this feature to use the battery longer.

Custom-designed Features 7

Tap Set what to show and select the item you want to display on

the screen.

• Time: Always display the current time.

• Signature: Display your signature in place of the current time.

Use the Set signature option to enter a signature and change

the font.

Wide-angle lens

You can use the wide-angle lens to take photos of a range that is wider than the actual field of vision. This feature is useful when you take a photo or record a video of a landscape or a wide area from a narrow area.

• See

Switch to dual camera

for details.

Custom-designed Features 8

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into the multiple windows.

While using an app, tap and hold then select an app from the recently used apps list.

• You can use two apps displayed on the main screen at the same

time.

• To stop the Multi-Window feature, tap and hold

• You can use this feature in an app that supports the Multi-Window

feature.

• The Multi-Window feature is not supported by some apps,

including downloaded apps.

from the Home touch buttons,

Custom-designed Features 9

Overview screen

The Overview screen provides a preview of your recently used apps. To view the list of recently used apps, tap

the displayed app.

• Tap and hold an app and drag it to the top of the screen to start

the app with the Multi-Window. You can also tap each app.

on the Home, then tap

at the top of

Smart Bulletin

You can add a Home screen that displays useful content and information. You do not need to add an additional widget or run an app.

Tap Settings Display Home screen Smart Bulletin and

then swipe

• The Smart Bulletin can be found on the left-most canvas of the

Home screen.

Configure Smart Bulletin by using the available menu items.

• To rearrange menu items displayed on the Smart Bulletin, tap

and hold

• To display or hide a menu item on the Smart Bulletin, tap the

item.

• To change the Smart Bulletin options, tap on the Smart Bulletin

screen.

to activate it.

, then drag up or down.

Custom-designed Features 10

Smart Notice

Smart Notice is a widget that notifies you of useful information. Using time and location, this feature analyzes the user's usage patterns and the environment in which the smartphone is used.

Use Smart Notice as:

• Automatic reminders to add frequently used unsaved numbers to

your contacts.

• Automatic reminders to make a call to a number you did not call

back after declining it or sending a reject message.

• Automatic reminders of a contact's birthday saved in the calendar

or the contact list.

• Automatic reminders to clean up temporary files, downloaded files,

and apps that have not been used for a period of time.

• Automatic reminders to customize device settings according to

the pattern and place you are using the device.

• Automatic reminders to save power when battery consumption is

high.

Starting Smart Notice

You can add the Smart Notice widget when it is not added by default or is deleted from the Home screen. Take the following steps to add the widget:

On the Home screen, tap and hold on an empty space, then tap

Widgets. Tap and hold Smart Notice, then drag it to the desired position on

the Home screen.

in the widget to change the Smart Notice settings.

• Tap

Custom-designed Features 11

Smart Doctor

You can use Smart Doctor to diagnose the device’s condition and optimize it.

Tap Settings General Smart Doctor.

Use desired functions.

• Optimize phone: Close currently unused apps and clean up

temporary files to improve device performance.

• Diagnose: Analyse the battery, mobile data, apps, network

status, and use patterns to view device management

information.

Custom-designed Features 12

quick share

You can take a picture or record a video and then share it through an app.

Tap , then take a photo or record a video.

Tap and hold the preview icon, then drag the preview over the app

icon that appears on the screen. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

• The app displayed by quick share may vary, depending on the type

and frequency of access of the apps installed on the device.

Custom-designed Features 13

Quick Help

You can view the main features of the device, frequently asked questions or user guide. By entering keywords about the difficulties in using with the device after you buy it or any other queries, you can view useful information including answers to frequently asked questions or instructions in the user guide.

Tap Quick Help

Enter inquiries in the search box to search for information.

• This feature is periodically updated according to the user’s feedback.

• Available menu items may vary, depending on the area and the

mobile service provider.

Voice Care

You can control your device by using voice commands when circumstances so require, such as when the touch screen is not working properly.

Tap and hold the Power/Lock key.

• The Voice Care button appears below the power options.

Tap Voice Care.

Alternatively, wait for 10 seconds until the function automatically starts.

Perform actions by using voice commands.

• To use this feature, first you must agree to the permissions for use

of an app you want to run with voice commands.

• To withdraw from the agreement, tap

• This function may be not supported depending on the service area.

Custom-designed Features 14

and cancel the agreement.

QuickRemote

QuickRemote overview

You can control many electronic devices in different locations by using your device as a remote control.

• This feature uses infrared (IR) signals and operates very similar to

a remote control. When using QuickRemote, keep the IR sensor at the top right of the device uncovered.

• This feature may not be supported, depending on the device

manufacturer or service provider.

Registering a device for remote control

You can register a device you want to control remotely with your device.

Tap LG QuickRemote.

Tap to specify locations where you want to use the remote

control. Tap and select the type and manufacturer of the device you

want to set up. Follow the on-screen instructions to make sure that the

QuickRemote feature works properly on the device..

Creating a universal remote control

You can create a customized universal remote control by assigning remote control functions to your device.

Tap LG QuickRemote.

Tap to specify locations where you want to use the remote

control. Tap Universal remote.

Enter a remote control name and tap OK.

Custom-designed Features 15

Tap and hold the button you want, then drag it to the position you

want. Tap NEXT.

Follow the on-screen instructions to familiarize yourself with the

function, then tap SAVE.

QuickMemo+

QuickMemo+ overview

You can make creative notes by using a variety options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad apps.

Creating a note

Tap QuickMemo+.

Tap to create a note.

: Save a note.

•

: Undo the last action.

•

: Redo the last action you undid.

•

: Enter a note by using the keypad.

•

: Write notes by hand.

•

: Erase handwritten notes.

•

: Edit or erase parts of a handwritten note.

•

: Access additional options, including sharing and locking

•

notes, changing the notepad style and inserting content.

Tap to save the note.

Custom-designed Features 16

Writing notes on a photo

Tap QuickMemo+.

Tap to take a photo, then tap OK.

• The photo is automatically attached into the notepad.

Write notes on the photo.

Tap to save the note.

Writing notes on a screenshot

While viewing the screen you want to capture, drag the status bar

downwards and then tap

• The screenshot appears as the notepad background theme.

Memo tools appear at the top of the screen.

Take notes as desired.

• To crop and save a portion of the screen, tap

portion with the crop tool.

• To attach a screenshot to the notepad, tap

Tap and save the notes to the location you want.

• Saved notes can be viewed in either QuickMemo+ or Gallery.

• To save notes in the same location all the time, select the Use

as default app checkbox and select an app.

and specify a

Managing folders

You can group notes by the note type.

Tap QuickMemo+.

At the top of the screen, tap and select a menu item:

• All memos: View all the notes saved in QuickMemo+.

• My memos: View notes created by QuickMemo+.

• Photo memos: View notes created by

• Capture+: View notes created by

Custom-designed Features 17

• Trash: View deleted notes.

• New category: Add categories.

: Rearrange, add or delete categories. To change the name of

•

a category, tap the category.

• Some folders do not appear when launching QuickMemo+ for

the first time. Disabled folders are enabled and appear when they contain at least one related note.

QSlide

You can display several apps simultaneously on the same screen and switch between them.

For example, use the calculator or calendar when a video is playing. When an app is running, tap

• This feature may not be supported by some apps.

QSlide.

• : Turn off the QSlide mode to switch to full-screen mode.

: Adjust the opacity of the QSlide window. If the QSlide window

•

is transparent, it will not respond to touch inputs.

Custom-designed Features 18

• : Close the QSlide window.

: Adjust the size of the QSlide window.

•

LG Health

LG Health overview

You can set a daily exercise goal and check the amount of physical exercise to monitor your health and fitness information.

Getting started with LG Health

You can configure LG Health when launching the app for the first time or after having already used it.

Tap LG LG Health.

Follow the on-screen instructions to complete the setup.

Using LG Health

Tap LG LG Health.

Do the following:

Custom-designed Features 19

• : Display your exercise log.

: Begin tracking an exercise.

•

: Set various LG Health settings, including your profile and

•

goals.

• Health-related information provided by LG Health is designed for

user convenience and cannot be used for purposes of disease prevention, treatment, diagnosis or other medical issues.

• LG Health may vary or may not be available, depending on the

country and the mobile service provider. LG Health functions that are available and apps that can be added to LG Health may vary, depending on the country. This is due to differing laws and regulations.

Do not disturb

You can limit or mute notifications to avoid disturbances for a specific period of time.

Tap Settings Sound & notification Do not disturb and

then swipe Tap Sounds and vibrations and select the mode you want:

• Priority only: Receive sound or vibrate notifications for the

selected apps. When Priority only is turned off, alarms always go off.

• Total silence: Disable both sounds and vibration.

to turn the feature on.

Custom-designed Features 20

Ringtone ID

You can set the device to play an automatically created ringtone for an incoming call from a selected contact.

Tap Settings Sound & notification Ringtone ID and then

swipe Tap Compose ringtones for and select the desired option.

to activate it.

• The default ringtone plays for incoming calls from contacts except

for the selected contact.

Fingerprint recognition

Fingerprint recognition overview

You can register your fingerprint on your device and use this fingerprint to unlock the device screen or content.

When confirming a purchase or signing in to an app, identify yourself by simply touching the fingerprint sensor.

• Everyone has a unique fingerprint. Fingerprints can be used to

identify different users. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint.

• If your fingerprint is unrecognised or if you forget screen lock, bring

your device to the nearest LG Customer Service Centre.

Custom-designed Features 21

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease. To maximize recognition accuracy, check the following before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that

the Power/Lock key is not damaged by a metallic object, such as coin or key.

• When water, dust or other foreign substance are on the Power/

Lock key or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint

may not be recognized. Make sure that your finger covers the entire surface of the Power/Lock key.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air

is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as a coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Fingerprints & security

Fingerprints.

• To use this feature, make sure that screen lock is set. If a screen

lock is not set, set the screen lock following the guide on the screen. See

Custom-designed Features 22

Configuring lock screen settings

for details.

Locate the Power/Lock key on the back of the device and gently

put one finger on it.

• Gently press the Power/Lock key so that the sensor can recognize

your fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.

• Ensure that your fingertip covers the entire surface of the sensor of

the Power/Lock key.

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by

little until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Custom-designed Features 23

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Fingerprints & security

Fingerprints. Enter your screen lock.

From the fingerprint list, tap a fingerprint to rename it. To delete

it, tap

Unlocking the screen with a fingerprint

You can specify a target object to unlock with a registered fingerprint. To select a target object:

Tap Settings General Fingerprints & security

Fingerprints. Enter your screen lock.

On the fingerprint screen, activate the desired features.

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content with a fingerprint. To do this,

make sure that the content lock is set.

Custom-designed Features 24

Content sharing

Playing content from another device

You can play photos, videos or songs saved on your device from a TV.

Connect the TV and your device to the same Wi-Fi network.

While viewing the items from the Gallery or Music app, tap

Play on other device. Select the TV you want to connect to.

• For use with Chromecast, Google Play services should be up to

date.

Viewing content from nearby devices

You can view content from various devices, such as a computer, NAS or mobile device, by using the Gallery or Music apps.

Connecting the devices

Connect both your device and another device that support DLNA function to the same wireless network.

• Make sure that File sharing (DLNA) is activated on both the device

and the connected device.

Searching for nearby devices

You can view a list of DLNA devices on the same network by selecting the Nearby devices menu in each app.

Use content from nearby devices as if you were using it on your device.

Custom-designed Features 25

Sending or receiving files

You can share files between your device and another LG device, or a tablet or computer.

Sending files

From the Gallery, File Manager or Music app, tap Share or , then select a device on the file sharing list.

Receiving files

Drag the status bar downward and tap , then tap File sharing. If your device does not support the file sharing feature, tap

Settings Networks Share & connect File sharing

SmartShare Beam

• Make sure that your device is connected to the same wireless

network as the file transfer target device.

• Make sure that File sharing is activated on both the device and the

target device.

Sending files to a computer

You can quickly send large files to your computer.

Install LG Bridge on your computer.

Start LG Bridge on the computer, then sign in using your LG

account. Tap Settings Networks Share & connect LG AirDrive,

then sign in using your LG account.

• You can download LG Bridge from the LG Mobile website

(

www.lg.com

Custom-designed Features 26

Viewing content from your cloud

You can directly view the content saved on your cloud account, without downloading it to your device.

From the Gallery, Music or File Manager app, select Cloud.

Select a cloud account and sign in.

Save or play content in your cloud.

Dual Play

You can display your device screen on a connected display device and use different apps from the device.

Use a DisplayPort-HDMI cable or use Screen sharing for either of the connections.

• This feature is not available for some content.

Custom-designed Features 27

Basic Functions

Product components and accessories

Make sure that none of the following items are missing:

• Device

• Battery

• Ejection pin

• Items described above may be optional.

• The items supplied with the device and any available accessories

may vary depending on the region or service provider.

• Always use genuine LG Electronics accessories. Using accessories

made by other manufacturers may affect your device's call performance or cause malfunctions. Any issues resulting from usage of accessories made by other manufacturers may not be covered by LG's repair service.

• If any of these basic items are missing, contact the dealer from

which you purchased your device.

• To purchase additional basic items, contact the LG Customer

Support Center.

• To purchase optional items, contact the LG Customer Support

Center for available dealers, and then purchase online.

• Some items in the product box are subject to change without

notice.

• The appearance and specifications of your device are subject to

change without notice.

• USB cable

• Charger

• Quick Start Guide

Basic Functions 29

Parts overview

IR sensor

Microphone

Earpiece

Front-facing camera lens

Proximity/Ambient light

Volume keys (+/-)

Rear camera lens (General)

(Fingerprint sensor)

sensor

Module eject key

Module

RGB sensor

Laser detection

auto-focus

Power/Lock key

3.5mm headset jack

LED indicator

Touch screen

SIM/MicroSD card tray

Charger/USB port (C-type)

Camera flash

Rear camera lens (Wide-angle)

NFC antenna (built in)

Microphone

Speaker

Basic Functions 30

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