Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a fault log.
This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and
applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and
can only be accessed by an authorized LG Repair centre should you need to return your device for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This mobile phone model LG-D380 has been designed to comply with applicable safety requirements for
exposure to radio waves. These requirements are based on scientific guidelines that include safety margins
designed to assure the safety of all persons, regardless of age and health.
• The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate
(SAR). Tests for SAR are conducted using standardised methods with the phone transmitting at its highest
certified power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG phone models, they are all designed to
meet the relevant guidelines for exposure to radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP) is
2 W/kg averaged over 10g of tissue.
• The highest SAR value for this model phone tested for use at the ear is 0.304 W/kg (10g) and when worn on
the body is 0.425 W/Kg (10g).
• This device meets RF exposure guidelines when used either in the normal use position against the ear or
when positioned at least 1.5 cm away from the body. When a carry case, belt clip or holder is used for bodyworn operation, it should not contain metal and should position the product at least 1.5 cm away from your
body. In order to transmit data files or messages, this device requires a quality connection to the network.
In some cases, transmission of data files or messages may be delayed until such a connection is available.
Ensure the above separation distance instructions are followed until the transmission is completed.
5
Guidelines for safe and efficient use
Product care and maintenance
WARNING
Only use batteries, chargers and accessories approved for use with this particular phone
model. The use of any other types may invalidate any approval or warranty applying to
the phone and may be dangerous.
• Do not disassemble this unit. Take it to a qualified service technician when repair work is required.
• Repairs under warranty, at LG's discretion, may include replacement parts or boards that are either new or
reconditioned, provided that they have functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the phone in any area where you are required to by special regulations. For example, do not use
your phone in hospitals as it may affect sensitive medical equipment.
• Do not handle the phone with wet hands while it is being charged. It may cause an electric shock and can
seriously damage your phone.
• Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).
• Do not charge the phone when it is on soft furnishings.
• The phone should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the phone next to credit cards or transport tickets; it can affect the information on the magnetic
strips.
• Do not tap the screen with a sharp object as it may damage the phone.
• Do not expose the phone to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display
due to abuse or misuse is not covered under the warranty.
• Your phone is an electronic device that generates heat during normal operation. Extremely prolonged, direct
skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use
care when handling your phone during or immediately after operation.
6
• If your phone gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying
process with an external heating source, such as an oven, microwave or hair dryer.
• The liquid in your wet phone, changes the color of the product label inside your phone. Damage to your device
as a result of exposure to liquid is not covered under your warranty.
Efficient phone operation
Electronics devices
All mobile phones may receive interference, which could affect performance.
• Do not use your mobile phone near medical equipment without requesting permission. Avoid placing the
phone over pacemakers, for example, in your breast pocket.
• Some hearing aids might be disturbed by mobile phones.
• Minor interference may affect TVs, radios, PCs etc.
• Use your phone in temperatures between 0ºC and 40ºC, if possible. Exposing your phone to extremely low or
high temperatures may result in damage, malfunction, or even explosion.
Road safety
Check the laws and regulations on the use of mobile phones in the area when you drive.
• Do not use a hand-held phone while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions so require.
• RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It
can cause the air bag to fail or cause serious injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so
that you are aware of your surroundings. This is of particular importance when near roads.
7
Guidelines for safe and efficient use
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume levels for
long periods.
Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore
recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call
volumes are set to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the
person sitting next to you can hear what you are listening to.
NOTE: Excessive sound pressure from earphones and headphones can cause hearing
loss
Glass Parts
Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on
a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop
using your mobile device until the glass is replaced by an authorised service provider.
Blasting area
Do not use the phone where blasting is in progress. Observe restrictions and follow any regulations or rules.
Potentially explosive atmospheres
• Do not use your phone at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your
mobile phone or accessories.
8
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your mobile phone off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the phone in a safe place out of the reach of small children. It includes small parts which may cause a
choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your
phone for emergency calls. Check with your local service provider.
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is
no memory effect that could compromise the battery's performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.
• Do not disassemble or short-circuit the battery.
• Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged
hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise usability.
• Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery performance.
• There is risk of explosion if the battery is replaced with an incorrect type.
• Dispose of used batteries according to the manufacturer's instructions. Please recycle when possible. Do not
dispose as household waste.
• If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for
assistance.
9
Guidelines for safe and efficient use
• Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power
consumption of the charger.
• Actual battery life will depend on network configuration, product settings, usage patterns, battery and
environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or nails, come into contact with the battery. This
could cause a fire.
DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LG-D380 product is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the
Declaration of Conformity can be found at http://www.lg.com/global/declaration
10
Important notice
Please read this before you start using your phone!
Please check to see whether any problems you encountered with your phone are described in this section before
taking the phone in for service or calling a service representative.
1. Phone memory
When there is less than 10% of space available in your phone memory, your phone cannot receive new
messages. You need to check your phone memory and delete some data, such as applications or messages, to
make more memory available.
To uninstall applications:
1 Ta p > > Apps tab > Settings > General tab > Apps.
2 Once all applications appear, scroll to and select the application you want to uninstall.
3 Ta p Uninstall.
2. Optimizing battery life
Extend your battery's power by turning off features that you don't have to run constantly in the background. You
can monitor how applications and system resources consume battery power.
Extending your phone's battery life:
• Turn off radio communications when you are not using. If you are not using Wi-Fi, Bluetooth or GPS, turn them
off.
• Reduce screen brightness and set a shorter screen timeout.
• Turn off automatic syncing for Gmail, Calendar, Contacts and other applications.
• Some applications you have downloaded may reduce battery power.
• While using downloaded applications, check the battery charge level.
To check the battery power level:
• Tap > > Apps tab > Settings > General tab > About phone > Common > Battery.
The battery status (charging or discharging) and battery level (percentage charged) is displayed at the top of the
screen.
11
Important notice
To monitor and control how battery power is being used:
• Tap > > Apps tab> Settings > General tab > About phone > Common > Battery > Battery
use.
Battery usage time is displayed on the screen. It tells you how long it has been since you last connected your
phone to a power source or, if currently connected, how long the phone was last running on battery power.
The screen shows the applications or services using battery power, listed in order from the greatest to smallest
amount used.
3. Before installing an open source application and OS
WARNING
If you install and use an OS other than the one provided by the manufacturer it may
cause your phone to malfunction. In addition, your phone will no longer be covered by the
warranty.
WARNING
To protect your phone and personal data, only download applications from trusted
sources, such as Play Store™. If there are improperly installed applications on your
phone, the phone may not work normally or a serious error may occur. You must uninstall
those applications and all associated data and settings from the phone.
4. Using an unlock pattern
Set an unlock pattern to secure your phone. Tap > > Apps tab > Settings > Display tab > Lock
screen > Select screen lock > Pattern. This opens a screen that will guide you through how to draw a screen
unlock pattern. You have to create a Backup PIN as a safety measure in case you forget your unlock pattern.
Caution: Create a Google account before setting an unlock pattern and remember the
Backup PIN you created when creating your pattern lock.
12
WARNING
Precautions to take when using pattern lock.
It is very important to remember the unlock pattern you set. You will not be able to
access your phone if you use an incorrect pattern 5 times. You have 5 opportunities to
enter your unlock pattern, PIN or password. If you have used all 5 opportunities, you can
try again after 30 seconds.
When you can’t recall your unlock Pattern, PIN or Password:
< If you have forgotten your pattern >
If you logged in to your Google account on the phone but failed to enter the correct pattern 5 times, tap the
Forgot pattern? button at the bottom of the screen. You are then required to log in with your Google Account or
you have to enter the Backup PIN which you entered when creating your Pattern Lock.
If you have not created a Google account on the phone or you forgot Backup PIN, you have to perform a hard
reset.
< If you have forgotten your PIN or Password >
If you forget your PIN or Password, you will need to perform a hard reset.
Caution: If you perform a hard reset, all user applications and user data will be deleted.
NOTE: If you have not logged into your Google Account and have forgotten your Unlock
Pattern, you will need to enter your Backup PIN.
5. Using the Hard Reset (Factory Reset)
If your phone does not restore to its original condition, use a Hard Reset (Factory Reset) to initialize it.
1 Turn the power off.
2 Press and hold the Power/Lock Key + Volume Down Key on the phone.
3 Release the Power/Lock Key only when the LG logo is displayed, then immediately press and hold the
Power/Lock Key again.
4 Release all keys when the Factory data reset screen is displayed.
5 Press the Volume Key to scroll to the desired option, then press the Power/Lock Key to confirm.
13
Important notice
WARNING
If you perform a Hard Reset, all user applications, user data and DRM licenses will be
deleted. Please remember to backup any important data before performing a Hard Reset.
6. Opening and switching applications
Multi-tasking is easy with Android, you can keep more than one application running at the same time. There is
no need to quit an application before opening another one. Use and switch between several open applications.
Android manages each application, stopping and starting them as needed to ensure that idle applications don't
consume resources unnecessarily.
1 Touch and hold the Menu Key . A list of recently used applications will be displayed.
2 Tap the application you want to access. This does not stop the previous app running in the background on
the phone. Make sure to tap Back Key to exit an app after using it.
• To stop applications, tap Task Manager from the recent apps list, then tap Stop or Stop all.
• To remove an app from the recent apps list, swipe the app preview to the left or right. To clear all apps, tap
Clear all.
7. Transferring music, photos and videos using Media
sync (MTP)
1 Ta p > > Apps tab > Settings > General tab > Storage to check out the storage media.
2 Connect the phone to your PC using the USB cable.
3 Select USB connection method will appear on your phone screen, select the Media sync (MTP) option.
4 Open the memory folder on your PC. You can view the mass storage content on your PC and transfer the
files from PC to Device memory folder or vice versa.
8. Hold your phone upright
Hold your cell phone vertically, as you would a regular phone. Your phone has an internal antenna. Be careful not
to scratch or damage the back of the phone, as this may affect performance.
When making/receiving calls or sending/receiving data, avoid holding the lower part of the phone where the
antenna is located. Doing so may affect call quality.
14
9. When the screen freezes
If the screen freezes or the phone does not respond when you try to operate it:
Press and hold the Power/Lock key for 10 seconds to turn your phone off. If it still does not work, please
contact the service center.
15
Getting to know your phone
Phone overview
Earpiece
Proximity Sensor
Volume Keys
Home Key
•
Return to the Home screen
from any screen.
Back Key
•
Return to the previous screen.
•
Exit an app after using it.
Front Camera Lens
Power/Lock Key
•
Switch your phone on/off by pressing
and holding this key.
•
Short press to lock/unlock the screen.
Menu Key
•
Display the available options.
SIM Switch Key
•
Touch the key for SIM1/SIM2 selection
(Selected SIM is marked by Rectangle
box on RSSI icon). Touch and Hold the
key to go to Dual SIM settings.
NOTE: Proximity sensor
When receiving and making calls, the proximity sensor automatically turns the backlight off
and locks the touch screen by sensing when the phone is near your ear. This extends battery
life and prevents you from unintentionally activating the touch screen during calls.
WARNING
Placing a heavy object on the phone or sitting on it can damage the LCD and touch screen
functions. Do not cover the LCD proximity sensor with protective film. This could cause the
sensor to malfunction.
16
Volume Keys
•
In the Home screen: Control ringer volume.
•
During a call: Control your earpiece volume.
•
When playing a song: Control volume
continuously.
Power/Lock Key
Earphone Jack
Microphone
Charger/USB Port
SIM card slots
(Upper slot for SIM1 and Lower
slot for SIM2)
Camera lens
Flash
microSD Card slot
NOTE: Some other earphones might not be compatible.
Battery cover
Battery
Speaker
17
Getting to know your phone
Installing the SIM card and battery
Before you can start exploring your new phone, you'll need to set it up. To insert the SIM card(s) and battery.
1 To remove the battery cover, hold the phone firmly in one hand. With your other hand, lift off the battery cover
using the cutout on left side the cover or at the bottom as shown in figure.
2 Slide the SIM card(s) into the slots as shown in the figure. Make sure the gold contact area on the card is
facing downwards.
SIM card 1
SIM card 2
18
3 Insert the battery into place by aligning the gold contacts on the phone and the battery (1) and pressing it
down until it clicks into place (2).
4 Align the battery cover over the battery compartment and press it down until it clicks into place.
19
Getting to know your phone
Charging your phone
Charge the battery before using it for the first time. Use the charger to charge the battery. A computer can be
also used to charge the device by connecting them via the USB cable.
WARNING
Use Only LG-approved chargers, batteries, and cables. Using unapproved chargers or
cables may cause the battery to charge slowly and unexpected popup messages on your
phone. The use of unapproved chargers or cables may cause damage to your phone or
may cause your battery to explode. Any damage to the phone or its battery from such
cases are not covered by the warranty.
The charger connector is at the bottom of the phone. Insert one end of the charging cable into the phone and
the other end into the charger, then plug the charger into an electrical socket.
NOTE:
• The battery must be fully charged initially to improve battery lifetime.
• Do not open the back cover while your phone is charging.
20
Using the memory card
Your phone supports the use of microSDTM or microSDHCTM memory cards of up to 32 GB capacity. These
memory cards are specifically designed for mobile phones and other ultra-small devices, and are ideal for storing
media-rich files such as music, programs, videos, and photographs for use with your phone.
To insert a memory card:
Insert the memory card into the slot. Make sure the gold contact area is facing downwards.
To safely remove the memory card:
Touch > Apps tab> Settings > General tab > Storage > Unmount SD card.
NOTE:
• Use only compatible memory cards with your phone. Using incompatible memory cards
may damage the card and data stored on the card, as well as the phone.
• As the device uses FAT32, the maximum size for any given file is 4 GB.
WARNING
Do not insert or remove the memory card when the phone is ON. Doing so may damage
the memory card as well as your phone, and the data stored on the memory card may
become corrupt.
21
Getting to know your phone
To format the memory card:
Your memory card may already be formatted. If it isn't, you must format it before you can use it.
NOTE: All files on your memory card are deleted when it is formatted.
1 Touch to open the application list.
2 Scroll and touch Settings > General tab > Storage.
3 Touch Erase SD card > Erase SD card > Erase everything.
If you have set a pattern lock, input the pattern lock then select Erase everything.
NOTE: If there is content on your memory card, the folder structure may be different after
formatting, as all the files will have been deleted.
Locking and unlocking the screen
If you do not use the phone for a while, the screen will be automatically turned off and locked. This helps to
prevent accidental taps and saves battery power.
When you are not using the phone, press the Power/Lock key to lock your phone.
If there are any programs running when you lock your screen, they may be still running in Lock mode. It is
recommended that you exit all programs before entering Lock mode to avoid unnecessary charges (e.g. phone
calls, web access and data communications).
To wake up your phone, press the Power/Lock key . The Lock screen will appear. Touch and slide the Lock
screen in any direction to unlock your Home screen. The last screen you viewed will open.
22
KnockON
You can turn on/off the screen by using a double-tap.
To activate KnockON feature
1 Ta p > > Apps tab > Settings > General tab > Gestures.
2 Place a checkmark on Screen on/off.
Double-tap the center screen quickly to turn on the screen. To turn off the screen, double-tap the status bar in
any screen (except on the camera viewfinder) or empty area on the Home screen.
NOTE: When turning the screen on, make sure you do not cover the proximity sensor.
Doing so will turn the screen off immediately after turning it on in order to prevent
abnormal turning on in your pocket or bag.
Changing the screen lock options with more security
1 Ta p > > Lock screen settings > Select screen lock.
2 Select the desired screen lock option from the below:
• None: No lock screen.
• Swipe: Swipe any part of the screen to unlock the screen.
• Knock Code: Create your own lock code using the four quarters of the screen. When the screen is off, if you
tap the same sequence, the Home screen can be accessed directly. (Note: If this option is set, you cannot turn
the screen on by double-tapping.)
• Face Unlock: Unlocks the screen through facial recognition. Follow the prompts. You are asked to set a
Pattern and/or PIN as a backup.
• Pattern: Opens a set of screens that guide you through drawing a screen unlock pattern. It’s recommended
that you enter a backup PIN as well in case you might lose the pattern. Then, you can set vibrate on tap or
whether to make the pattern visible.
• PIN: Enter a numeric PIN to unlock screen.
• Password: Enter a password to unlock screen.
23
Your Home screen
Touch screen tips
Here are some tips on how to navigate on your phone.
Tap or touch – A single finger tap selects items, links, shortcuts and letters on the on-screen keyboard.
Touch and hold – Touch and hold an item on the screen by tapping it and not lifting your finger until an action
occurs. For example, to open a contact's available options, touch and hold the contact in the Contacts list until
the context menu opens.
Drag – Touch and hold an item for a moment and then, without lifting your finger, move your finger on the
screen until you reach the target position. You can drag items on the Home screen to reposition them.
Swipe or slide – To swipe or slide, quickly move your finger across the surface of the screen, without pausing
when you first tap it (so you don’t drag an item instead). For example, you can slide the screen up or down to
scroll through a list, or browse through the different Home screens by swiping from left to right (and vice versa).
Double-tap – Double-tap to zoom on a webpage or a map. For example, quickly double-tap a section of a
webpage to adjust that section to fit the width of the screen. You can also double-tap to zoom in and out while
viewing the picture.
Pinch-to-Zoom – Use your index finger and thumb in a pinching or spreading motion to zoom in or out when
using the browser or Maps, or when browsing pictures.
Rotate the screen – From many applications and menus, the orientation of the screen adjusts to the device's
physical orientation.
NOTE:
• To select an item, tap the center of the icon.
• Do not press too hard; the tap screen is sensitive enough to pick up a light, yet firm tap.
• Use the tip of your finger to tap the option you want. Be careful not to tap any other
keys.
24
Home screen
The Home screen is the starting point for many applications and functions, and it allows you to add items like
application shortcuts, or Google widgets to give you instant access to information and applications. This is the
default canvas and accessible from any menu by tapping .
Status Bar
Shows phone's status information including the time, signal strength,
battery status, and notification icons.
Widget
Widgets are self-contained applications that can be accessed through
the Apps screen or on the Home screen or an extended home screen.
Unlike a shortcut, the Widget appears as an on-screen application.
Application Icons
Tap an icon (application, folder, etc.) to open and use it.
Location Indicator
Indicates which Home screen canvas you are viewing.
Quick Key Area
Provides one-touch access to the function in any home screen canvas.
Extended home screen
The operating system provides multiple Home screen canvases to provide more space for adding icons, widgets,
and more.
X Slide your finger left or right across the Home screen.
25
Your Home screen
Customizing the Home screen
You can customize your Home screen by adding apps, widgets or changing wallpapers.
To add items on your Home screen
1 Touch and hold the empty part of the Home screen.
2 In the Add Mode menu, select the item you wish to add. You will then see this added item on the Home
screen.
3 Drag it to the desired location and lift your finger.
TIP! To add an application icon to the Home screen from the Apps menu, touch and hold
the application you want to add.
To remove an item from the Home screen
X Home screen > touch and hold the icon you want to remove > drag it to .
To add an app as a Quick key
X From the Apps menu or on the Home screen, touch and hold an application icon and drag it to the Quick
key area.
To remove an app from the Quick key area
X Touch and hold the desired quick key and drag it to .
NOTE: Apps key cannot be removed.
To customize apps icons on the Home screen
1 Touch and hold an application icon until it is unlocked from its current position. Then drop it on the screen.
The editing icon will appear in the upper right corner of the application.
2 Tap the application icon again and select the desired icon design and size.
3 Ta p OK to save the change.
26
Returning to recently-used applications
1 Touch and hold . The screen displays a pop-up containing the icons of applications you used recently.
2 Tap an icon to open the application. Or tap to return to your previous screen.
Notifications panel
Notifications alert you the arrival of new messages, calendar events, and alarms, as well as to ongoing events,
such as when you are on a call.
When a notification arrives, its icon appears at the top of the screen. Icons for pending notifications appear on
the left, and system icons such as Wi-Fi or battery strength shown on the right.
NOTE: The available options may vary depending on the region or service provider.
Pending
notifications
Bluetooth, Wi-Fi &
battery status
27
Your Home screen
Opening the notifications panel
Swipe down from the status bar to open the notifications panel.
Quick Toggle Area
Tap each quick toggle key to turn it on/off. Touch and hold the key to
access the settings menu of the function. To see more toggle keys,
swipe left or right. Tap
to remove, add, or rearrange toggle keys.
QSlide Apps
Tap a QSlide app to open as a small window on your screen. Tap
remove, add, or rearrange QSlide apps.
Tap to clear all the notifications.
Notifications
The current notifications are listed, each with a brief description. Tap a
notification to view it.
To close the notifications panel, touch and drag the tab toward the top
of the screen.
Indicator icons on the Status Bar
Indicator icons appear on the status bar at the top of the screen to report missed calls, new messages, calendar
events, device status and more.
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