Lg LFXS28596D Troubleshooting Guide
ENGLISH
TROUBLESHOOTING
FAQs: Frequently Asked Questions
Q: What are the best temperature settings for my refrigerator and freezer?
55TROUBLESHOOTING
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the
Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel until the desired
Q: Why do I hear a buzzing noise from my refrigerator periodically?
A: This may happen if you do not have a water source attached to your refrigerator and the icemaker is
Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.
freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired
temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should
be rm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius,
press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the
display change. On some models, you can also select the Refrigerator Manager application on the
display and use the Unit button.
temperature appears. The numbers will cycle from highest to lowest and then return to the highest
again with continuous pressing. On some models, you can also set the temperatures in the
Refrigerator Manager application on the display.
turned on. If you do not have a water source attached to the back of the refrigerator you should turn
the icemaker off.
The change in position is to assist in the freezing process.
Q:
A: The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance
My refrigerator is powered on and the controls are working, but it’s not cooling and the display
shows “OFF” (see below). What is wrong?
is on display in a store. To restore normal operation, press and hold the Refrigerator and Ice Plus
buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display.
Use the same procedure to return the refrigerator to Demo Mode, if desired.
56 TROUBLESHOOTING
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooling
Problem Possible Cause Solutions
Refrigerator and
Freezer section are
not cooling.
Cooling system
runs too much.
The refrigerator control is set
to OFF (some models).
Refrigerator is set to Demo
Mode.
Refrigerator is in the defrost
cycle.
Refrigerator was recently
installed.
Refrigerator was recently
relocated.
Refrigerator is replacing an
older model.
Refrigerator was recently
plugged in or power restored.
The door is opened often or a
large amount of food / hot food
was added.
Doors are not closed
completely.
Refrigerator is installed in a
hot location.
Condenser / back cover is
clogged.
• Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
• Demo Mode allows the lights and control display to
work normally while disabling cooling, to save energy
while the refrigerator is on the showroom oor. See the
FAQs section of this manual for instructions on how to
disable Demo Mode.
• During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
conrm the proper temperature has been restored once
the defrost cycle has completed.
• It may take up to 24 hours for each compartment to
reach the desired temperature.
• If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for 24 hours before connecting it to
power.
• Modern refrigerators require more operating time but
use less energy due to more efcient technology.
• The refrigerator will take up to 24 hours to cool
completely.
• Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to nd, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
• Firmly push the doors shut. If they will not shut all the
way, the "Doors will not close correctly or pop open"
section.
• The compressor will run longer under warm conditions.
At normal room temperatures (70 °F) expect your
compressor to run about 40 % to 80 % of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
110 °F.
• Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
ENGLISH
Cooling
Problem Possible Cause Solutions
• When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
• See the "Doors will not close correctly or pop open"
section.
• Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level of
humidity in the home will help to control the amount of
moisture that can enter the compartments.
• During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
form on the back wall. Wait 30 minutes and conrm that
the proper temperature has been restored once the
defrost cycle has completed.
• Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.
• Rearrange items with high water content away from air
vents.
• If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Control Panel section for more
information.
• When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated
in temperature below 55°F (13°C).
• It may take up to 24 hours for each compartment to
reach the desired temperature.
• Locate air vents by using your hand to sense airow
and move all packages that block vents and restrict
airow. Rearrange items to allow air to ow throughout
the compartment.
Interior moisture
buildup.
Food is freezing
in the refrigerator
compartment.
Refrigerator or
Freezer section is
too warm.
Doors are opened often or for
long periods of time.
Doors are not closed correctly.
Weather is humid.
Defrost cycle recently
completed.
Food is not packaged
correctly.
Food with high water content
was placed near an air vent.
Refrigerator temperature
control is set incorrectly.
Refrigerator is installed in a
cold location.
Refrigerator was recently
installed.
The air vents are blocked. Cold
air circulates from the freezer
to the fresh food section and
back again through air vents
in the wall dividing the two
sections.
57TROUBLESHOOTING
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