LG Electronics LFC28768SW, LFC28768SB, LFC28768ST User Manual

ENGLISH

FRANÇAIS

ESPAÑOL

OWNER’S MANUAL

FRENCH DOOR
REFRIGERATOR

Please read this guide thoroughly before operating and
keep it handy for reference at all times.

LFC28768

**

www.lg.comP/No.: MFL63264270

IMPORTANT SAFETY INFORMATION

Basic Safety Precautions ........................................3

CFC Disposal ..........................................................4

How to Connect Electricity ......................................5

THANK YOU!

PARTS AND FEATURES

Special Features .....................................................6

Key Parts and Components ....................................7

INSTALLATION

Choose the Proper Location ...................................8

Clearances ..............................................................8

Flooring ...................................................................9

Handle Removal......................................................9

Refrigerator Door and Freezer Drawer Removal ..10

Light Replacement ................................................15

Connecting the Water Supply ...............................16

Connecting the Water Lines..................................17

Leveling the Refrigerator Doors ............................18

Starting..................................................................19

HOW TO USE

Setting The Controls .............................................20

Automatic Icemaker .............................................21

Storing Foods .......................................................22

Location of Foods .................................................23

Shelf Height Adjustment .......................................24

Removing and Replacing Components ................25

Congratulations on your purchase

and welcome to the LG family.

Your new LG French Door

Refrigerator combines

advanced cooling technology

with simple operation and high

efficiency. Follow the operating

and care instructions in this

manual and your refrigerator

will provide you with many years

of reliable service.

CARE AND CLEANING

Cleaning the Refrigerator .....................................27

General Information .............................................27

SMART DIAGNOSIS

Smart Diagnosis ………………………...............…28

TROUBLESHOOTING

Before Calling for Service …………………………29

SPECIFICATIONS

Key Dimensions and Specifications .....................33

WARRANTY

Product Registration Information ..........................34

2

BASIC SAFETY PRECAUTIONS

This guide contains many important safety messages. Always read and obey all
safety messages.

w This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill

or hurt you or others or cause damage to the product. All safety messages will be preceded by the safety
alert symbol and the hazard signal word DANGER, WARNING, or CAUTION. These words mean:

ENGLISH

wDANGER
wWARNING
wCAUTION

All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.

You might be killed or seriously injured if you don’t follow instructions.

You can be killed or seriously injured if you don’t follow instructions.

Indicates an imminently hazardous situation which, if not avoided, may
result in minor or moderate injury, or product damage.

wWARNING

To reduce the risk of fire, electric shock, or
injury to persons when using your product,
basic safety precautions should be followed,
including the following.

Read all instructions before using this appliance.

• NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug firmly and pull it
straight out from the outlet.

• Repair or replace immediately all electric service
cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks or
abrasion damage along its length or at either the
plug or connector end.

• When moving your refrigerator away from the wall,
be careful not to roll over or damage the power cord.

• DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.

• DO NOT allow children to climb, stand, or hang on
the refrigerator doors or shelves in the refrigerator.
They could damage the refrigerator and seriously
injure themselves.

• Keep fingers out of pinch point areas; clearances
between the doors and cabinet are necessarily
small. Be careful closing doors when children are
in the area.

• Unplug your refrigerator before cleaning or making
any repairs.
NOTE: Service should be performed by a qualified
technician.

• Before replacing a burned-out light bulb, unplug the
refrigerator or turn off power at the circuit breaker
or fuse box in order to avoid contact with a live wire
filament. (A burned-out light bulb may break when
being replaced.)
NOTE: Some models have LED interior lighting and
service should be performed by a qualified
technician.
NOTE: Setting either or both controls to the OFF
position does not remove power to the light circuit.

• When you are finished, reconnect the refrigerator to
the electrical source and reset the control
(Thermostat Refrigerator Control, or Freezer
Control, or Freezer Control, depending on the
model) to the desired setting.

• This refrigerator must be properly installed in
accordance with the Installer Instructions that
were taped to the front of the refrigerator.

• After your refrigerator is in operation, do not touch
the cold surfaces in the freezer compartment when
hands are damp or wet. Skin may adhere to the
extremely cold surfaces.

• In refrigerators with automatic icemakers, avoid
contact with the moving parts of the ejector
mechanism or with the heating element that
releases the cubes. DO NOT place fingers or hands
on the automatic icemaking mechanism while the
refrigerator is plugged in.

• Do not modify or extend the power cord length.
It will cause electric shock or fire.

3

BASIC SAFETY PRECAUTIONS (CONT.)

• Do not use drier to dry the inside, nor light a candle
to remove odor.

• Install in places away from the fire such as the place
where flammable gas is leaked.

• This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.

Children should be supervised to ensure that they
do not play with the appliance.

• DO NOT refreeze frozen foods which have
thawed completely. The United States
Department of Agriculture in Home and Garden
Bulletin No. 69 says:

…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 40°F (4°C).

…Thawed ground meats, poultry, or fish that have
any off-odor or off-color should not be refrozen
and should not be eaten. Thawed ice cream
should be discarded. If the odor or color of any
food is poor or questionable, dispose of it. The
food may be dangerous to eat.

Even partial thawing and refreezing reduces the
quality of foods, particularly fruits, vegetables,
and prepared foods. The eating quality of red
meats is affected less than that of many other
foods. Use refrozen foods as soon as possible to
save as much of their quality as you can.

Risk of Child Entrapment

Discarded or abandoned refrigerators are
dangerous, even if they will sit for just a few
days. If you are disposing of your old refrigerator,
please follow the instructions below to help prevent
accidents.

Before you throw away your old refrigerator or
freezer:

• Take off the doors.

• Do not leave the shelves
in place, as children may
climb inside.

CFC DISPOSAL

Your old refrigerator may have a cooling system
that used CFCs (chlorofluorocarbons). CFCs are
believed to harm stratospheric ozone.

If you are throwing away your old refrigerator,
make sure the CFC refrigerant is removed for
proper disposal by a qualified servicer. If you
intentionally release this CFC refrigerant, you can
be subject to fines and imprisonment under
provisions of environmental legislation.

4

HOW TO CONNECT ELECTRICITY

IMPORTANT: Please read carefully.

wWARNING

Electrical Shock Hazard

For personal safety, this appliance must be
properly grounded. Have the wall outlet and
the circuit checked by a qualified electrician to
make sure the outlet is properly grounded.

ENGLISH

RECOMMENDED GROUNDING METHOD

The refrigerator should always be plugged into
its own individual properly grounded electrical
outlet rated for 120 volts, 60 Hz, AC only, and
fused at 20 amperes. This provides the
best performance and also prevents overloading
house wiring circuits which could cause a fire
hazard from overheated wires. It is
recommended that a separate circuit serving
only this appliance be provided.

Use a receptacle which cannot be turned off with
a switch or pull chain. Do not use an extension
cord. Where a standard two-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a properly
grounded three-prong wall outlet.

Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord.

Do not use an adapter plug.
NOTE: Some models have LED interior lighting and

service should be performed by a qualified technician.
When you are finished, reconnect the refrigerator to

the electrical source and reset the control
(Thermostat, Refrigerator Control, or Freezer Control,
depending on the model) to the desired setting.

USE OF EXTENSION CORDS

Because of potential safety hazards under
certain conditions, we strongly recommend
against the use of an extension cord.

However, if you still elect to use an extension
cord, it is absolutely necessary that it be a UL-listed
(USA), 3-wire grounding-type appliance
extension cord having a grounding-type plug
and outlet and that the electrical rating of the
cord be 20 amperes (minimum) and 120 volts.

Use of an extension cord will increase the
clearance needed for the back of the
refrigerator.

SAVE THESE INSTRUCTIONS

5

SPECIAL FEATURES

CONTROL PANEL LED DISPLAY SCREEN

1

Simple electronic controls are user-friendly.
The LED screen shows refrigerator and freezer
temperatures, displays water filter status,
dispenser information, and more.

2

ICE PLUS

When this feature is activated, the freezer section
will run at the coldest temperature for a 24- hour
period to increase ice production.

3

DOOR ALARM

A warning alarm sounds at 30-second intervals
when the refrigerator or freezer door is left open
for more than 60 seconds.

6

CRISPERS

4

LG’s crispers preserve humidity and help vegetables
stay crisp.

GLIDE‘N’SERVE

5

Provides storage space with a variable temperature
control that keeps the compartment colder than
refrigerator.

Mullion

6

Folds in when the left door is opened.

21

3

4

5

NOTE: This guide covers several different models.

The refrigerator you have purchased may have some or all of the items listed below.
The locations of the features shown below may not match your model.

6

KEY PARTS AND COMPONENTS

In addition to the special features and components
outlined in the Special Features section, there are
several other important components that are
referenced in this manual.

ENGLISH

1

ADJUSTABLE REFRIGERATOR SHELVING

The refrigerator compartment shelves are
adjustable to allow flexibility for storage needs.

GALLON STORAGE BINS

2

Three interchangeable bins can be arranged to
suit your storage needs.

4

2

3

REMOVABLE ICE STORAGE BIN

The ice storage bin can be removed to fill ice
buckets, coolers, or pitchers.

LED INTERIOR LAMPS

4

Refrigerator interior is lit by the LED array.

FIXED DOOR BINS

5

1

2

5

5

3

7

CHOOSE THE PROPER LOCATION

wWARNING

Excessive Weight Hazard

Two or more people are required when
moving and unpacking the appliance.

• Store and install the refrigerator where it will not
be exposed to temperatures below freezing or
exposed to outdoor weather conditions.

• Install this appliance in an area where the
temperature is between 55°F (13°C) and 110°F
(43°C). If the temperature around the appliance
is too low or too high, cooling ability may be
adversely affected.

• If this refrigerator is installed where the
temperature is above 110°F (43°C), the
freezing capacity is compromised and the cost
of electricity used increases.

CLEARANCES

• To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.

• Select a place where a water supply can be
easily connected for the automatic icemaker
and dispenser.

• Unstable installation may cause vibration and
noise. If the floor is not even, make the
refrigerator level by rotating the height adjusting
screws.

• Properly ground the refrigerator to conform with
all governing codes and ordinances.

wCAUTION

Avoid placing the unit near heat sources,
direct sunlight, or moisture.

• Too small a distance from adjacent items may
result in lowered freezing capability and
increased electricity consumption charges.
Allow at least 24 in. (61 cm) in front of the
refrigerator to open the doors.

NOTE: For complete dimensions and specifications,

see page 33.

2" (5.08 cm)

8

FLOORING

ENGLISH

• To minimize noise and vibration, the refrigerator
MUST be installed on a solidly constructed floor.

• To avoid vibration, the unit must be level.
If required, adjust the leveling legs to compensate
for unevenness of the floor. The front should be
slightly higher than the rear to aid in door
closing. The leveling legs can be turned easily
by pushing against the top of the refrigerator to
take the weight off the feet. Turn the leveling
legs clockwise to raise the unit or
counterclockwise to lower it.

NOTE: It is recommend that the doors be removed when it is necessary to move the refrigerator through a

narrow opening.

• Carpeting and soft tile surfaces are not
recommended.

• Never install the refrigerator on a platform or
weakly supported structure.

NOTE: When moving the refrigerator for cleaning
or service, be sure to protect the floor. Always
pull the refrigerator straight out when moving it.

Do not wiggle or walk the refrigerator when trying
to move it; floor damage could occur.

HANDLE REMOVAL

To move the refrigerator through a house door, it
may be necessary to remove the refrigerator
door handles.

NOTE: Handle appearance may vary from
illustrations on this page.

CAUTION

• Use special care when removing handles to
prevent scratching the doors.

• The handle could be damaged if you hit it with
a hammer while removing or attaching.

• When you assemble or disassemble a handle,
you must push or pull with reasonable force.

Mounting

Fasteners

Set Screw

Allen Wrench

Loosen the set screws with a 2.5 mm (3/32")

1 2

1

Allen wrench and remove the handle.
NOTE: If the handle mounting fasteners need

to be tightened or removed, use a 1/4" Allen
wrench.

Loosen the set screws

1

lower side of the handle with a
wrench and remove the handle.

Loosen the mounting fasteners

2

connect to the freezer drawer and handle
using a

the mounting fasteners.

1

in. Allen wrench, and remove

/

4

located on the

1

in. Allen

/

8

that

9

HANDLE REMOVAL (CONT.)

HANDLE REINSTALLATION

Mounting
Fasteners

Place the handle on the door by aligning handle

1

footprints to fit mounting fasteners and tighten the
set screws with a 2.5 mm (3/32") Allen wrench.

NOTE: If the handle mounting fasteners need to
be tightened or removed use a 1/4" Allen wrench

Assemble the mounting fasteners at

1

2

both ends of the handle using a 1/4 in. Allen
wrench.

Place the handle on the door by fitting

2

the handle footprints over the mounting
fasteners and tightening the set screws

1

with a

in. Allen wrench.

/

8

wWARNING

When the customer takes apart the handle or
assemble it from a refrigerator, please be cautious of
following things.

• Hold the handle with your own hand to make sure
not to drop the handle to the floor or instep while
taking apart the handle from a refrigerator.

REFRIGERATOR DOOR AND FREEZER DRAWER REMOVAL

REFRIGERATOR DOOR REMOVAL

• Do not swing the handle towards people or animals
after taking apart the handle.

• Insert the bracket hole of the handle into the stopper
bolt of the door exactly, and then assemble the set
screws to fix the handle.

• Check if there's any gap between the door and
handle after fixing the handle.

wWARNING

Electric Shock Hazard

• Disconnect electrical supply to the refrigerator before installing. Failure to do so could result in death or
serious injury.

• Do not put hands or feet or metal sticks into the air vents, base grille, or bottom of the refrigerator. You may
be injured or receive an electrical shock.

• Be careful when you work with the hinge, base grille, and stopper. You may be injured.

Before you begin, remove food and bins from the doors. If your entrance door is too narrow for the refrigerator
to pass through, remove the refrigerator door and move the refrigerator sideways through the doorway.

10

REFRIGERATOR DOOR AND FREEZER DRAWER REMOVAL (CONT.)

(1)

(2)

(3)

(5)

(6)

(7)

(4)

REFRIGERATOR DOOR REMOVAL (CONT.)

ENGLISH

(1)

(3)

(4)

(5)

To remove the left refrigerator door:

1 To remove the right refrigerator door:

• Open the door. Remove the top hinge cover
screw (1).

• Use a flat blade screwdriver to lift the tabs
on the front underside of the cover(2).
Lift up the cover.

• Disconnect all the wire harnesses (3).

• Remove the grounding screw(4).

• Rotate hinge lever (5) counterclockwise.
Lift the top hinge (6) free of the hinge lever
latch (7).

IMPORTANT: When lifting the hinge free of
the latch, be careful that the door does not fall
forward.

• Lift the door from the middle hinge pin and
remove the door.

• Place the door, inside facing up, on a non­scratching surface.

2

• Open the door. Remove the top hinge cover
screw (1).

• Use a flat blade screwdriver to lift the tabs
on the front underside of the cover(2).
Lift up the cover.

• Rotate hinge lever (3) clockwise.
Lift the top hinge (4) free of the hinge lever
latch (5).

IMPORTANT: When lifting the hinge free of
the latch, be careful that the door is heavy
and may fall forward.

• Lift the door from the middle hinge pin and
remove the door.

• Place the door, inside facing up, on a non­scratching surface.

(2)

11

(3)

(1)

(2)

(4)

(5)

REFRIGERATOR DOOR AND FREEZER DRAWER REMOVAL (CONT.)

REFRIGERATOR DOOR REINSTALLATION

(4)

(1)

(2)

(3)

Install the right-side door first.

1

• Lower the door onto the middle hinge pin as
shown.

• Make sure the plastic sleeve is inserted in
the bottom of the door.

Install the left-side door.

3 • Fit the top hinge (1) over the hinge lever

• Lower the door onto middle hinge pin.

• Fit the top hinge (1) over the hinge lever

2

latch (2) and into place. Rotate the lever (3)
counterclockwise to secure the hinge.

• Insert and tighten the cover screw (4).

4

latch (2) and into place. Rotate the lever (3)
clockwise to secure the hinge.

• Install the grounding screw (4) and connect
all the wire harnesses (5).

12

REFRIGERATOR DOOR AND FREEZER DRAWER REMOVAL (CONT.)

FREEZER DRAWER REMOVAL

CAUTION

• Care should be taken to avoid product or property
damage when removing the freezer door. It maybe
necessary to have assistance with the following
insturctions.

• To avoid damage do not hold the handle when
removing the door. It could come off and cause and
injury.

1

Fully extend the freezer drawer. Lifting up
and out to remove the Dura Base basket
making sure to clear the rail system.

ENGLISH

1

Remove one white screw

2

With both hands, hold each rail and push it in

4

to allow both rails to slide in simultaneously.

CAUTION: When you remove the drawer, do not hold the handle. If it may come off and it could cause

personal injury.

CAUTION: When placing the drawer on the floor, care should be taken to avoid floor damage.

1

on each side of the rails.

Holding both sides of the door pull

3

up to separate the door from the rails.

CAUTION

Do not hold the handle when removing
or replacing the drawer. The handle may
come off and it could cause personal
injury.

13

REFRIGERATOR DOOR AND FREEZER DRAWER REMOVAL (CONT.)

2

1

FREEZER DRAWER REINSTALLATION

CAUTION

• To avoid possible injury or product or property
damage, you will need two people to perform the
following instructions. It maybe necessary to have
assistance with the following instructions.

1 Hook door supports (1) into rail tabs (2).

With both hands, pull out each rail
simultaneously until both rails are fully
extended.

WARNING

Risk of Child Entrapment

• To prevent accidental child and pet entrapment
or suffocation risk, DO NOT allow them to play
inside of the freezer drawer.

• DO NOT step or sit on the freezer drawer.

2

14

Lower door into final position and tighten the

3

screws.

WARNING: To prevent accidental child and pet entrapment or suffocation risk.

DO NOT allow them to play inside of drawer.

WARNING: DO NOT step or sit down on freezer.

With the drawer pulled out to full extension,

4

insert the lower basket in the rail assembly.

LIGHT REPLACEMENT

ENGLISH

To Change Refrigerator Light

This model has special LED interior lighting
and service should be performed by a qualified
technician.

wWARNING

Electrical Shock Hazard

Before replacing a burned-out light bulb, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.

NOTE: Moving the control to the OFF position does
not remove power to the light circuit.

NOTE:

• Not all appliance bulbs will fit your refrigerator.
Be sure to replace the bulb with one of the same
size, shape and wattage.

• The light bulbs will turn off if door is left open for
seven continuous minutes. Shutting door for one
second will light bulbs to come back on.

To Change Freezer Light

1. Unplug refrigerator power cord form outlet.

2. Use a screwdriver to remove the cover screw.
(Save the cover screw)

3. Using a flat instrument,
gently pry the lamp cover
loose in the front as
shown. Rotate downward
to remove the rear tabs.

4. Make sure the bulb is
cool to the touch.
Turn the bulb
counterclockwise to
remove.

5. Replace with a new
60-watt appliance bulb.

6. Insert tabs on back of
cover into slots in freezer
ceiling. Push cover up to
snap front into place.

7. Use a screwdriver to assemble the cover screw.

wCAUTION

• DO NOT place fingers inside of cover.

Lamp may be hot.

15

CONNECTING THE WATER SUPPLY

WARNING

Connect to safe drinking water supply
only.

• The water pressure must be between 20 and
120 psi (140 and 830 kPa ) on models without
a water filter and between 40 and 120 psi
(280 and 830 kPa ) on models with a water filter.

• If water pressure does not reach 20 psi
(140 kPa) or falls below, it is necessary to
purchase a separate pressure pump for normal
automatic icemaker and water dispensing operation.

• It is recommended that the total length of the water
feed tube does not exceed 26 ft. (8 m).

• Install the water supply line where it will not be
affected by heat.

• If a reverse osmosis water filtration system is
connected to your cold water supply, This water line
installation is not warranted by the refrigerator or
icemaker manufacturer. Follow next instructions
carefully to minimize the risk of expensive water
damage.

• If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 40 and 60 psi ( 280 and
420 kPa), less than 2.0~3.0sec to fill a cup of
7oz capacity).
If the water pressure from the reverse osmosis
system is less than 20 psi (140 kPa, more than

4.0sec to fill a cup of 7oz (200cc) capacity):

• Check to see whether the sediment filter in the
reverse osmosis system is blocked. Replace the
filter if necessary.

• Allow the storage tank on the reverse osmosis
system to refill after heavy usage.

• If the issue about water pressure from reverse
osmosis remains, call a licensed, qualified plumber.

IMPORTANT: Read all directions thoroughly before
you begin.

• If operating the refrigerator before installing the
water connection, turn the icemaker to the OFF
position to prevent operation without water.

• All installations must be in accordance with local
plumbing code requirements.

• Use copper tubing and check for leaks.

• Install tubing only in areas where temperatures will
remain above freezing.

• It may take up to 24 hours for the icemaker to begin
producing ice.

Tools Required

• Standard screwdriver

• 7/16-in. and 1/2-in. open-end wrenches or two
adjustable wrenches

• 1/4-in. nut driver

• 1/4-in. drill bit

• Hand drill or electric drill (properly grounded)

NOTE: Refrigerator dealers offer a kit with a 1/4-in.
saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve
complies with local plumbing codes.

Do not use a piercing-type or 3/16-in. saddle valve
which reduces water flow and clogs more easily.

NOTE: The Commonwealth of Massachusetts

Plumbing Code 248CMR shall be adhered to.
Saddle valves are illegal and use is not permitted in

Massachusetts. Consult with your licensed plumber.

Cold Water Supply

• The icemaker water valve contains a flow washer
which is used as a water pressure regulator.

• The icemaker needs to be connected to a cold water
line with water pressure between 20 and 120 psi
(140 and 830 kPa) on models without a water filter
and between 40 and 120 psi (280 and 830 kPa ) on
models with a water filter.

16

CONNECTING THE WATER LINES

ENGLISH

IMPORTANT: Before connecting the tubing to the water
line, unplug the refrigerator or disconnect the power.

• Turn off the main water supply and open the nearest
faucet to relieve pressure in the line. Opening an outside
faucet may help drain water from the line in the house.

• Find a 1/2-in. vertical COLD water pipe near the
refrigerator.

NOTE: A horizontal pipe will work, but the following
precaution must be taken: drill on the top of the pipe, not the
bottom. This will help keep water away from the drill and
also keep normal sediment from collecting in the valve.

• To determine the length of copper tubing you will need,
measure from the connection on the lower left rear of the
refrigerator to the water pipe. Add 7 ft. (2.1 m) to allow for
moving the refrigerator for cleaning. Use 1/4-in. O.D.
(outside diameter) copper tubing. Be sure both ends of the
copper tubing are cut square.

• Using a drill, drill a 1/4-in. hole in the cold water pipe you
have selected.

• Fasten the shutoff valve to the cold water pipe with the
pipe clamp. Be sure the outlet end is solidly in the 1/4-in.
drilled hole in the water pipe and the washer is under the
pipe clamp. Tighten the packing nut. Tighten the pipe
clamp screws carefully and evenly so the washer makes a
watertight seal.

Do not overtighten or you may crush the copper tubing,
especially if soft (coiled) copper tubing is used. Now you
are ready to connect the copper tubing.

• Slip the compression sleeve and the compression nut onto
the copper tubing as shown. Insert the end of the tubing
into the outlet end squarely as far as it will go. Screw the
compression nut onto the outlet end with a wrench. A flare
nut wrench works best, but an open-end wrench will
suffice. Do not overtighten.

• Place the free end of the tubing into a container or sink,
and turn on the main water supply. Flush out the tubing
until the water is clear. Turn off the shutoff valve on the
water pipe. Coil the copper tubing as shown below.

Cold Water Pipe

Packing
Nut

Shutoff
Valve

Compression
Sleeve

Pipe Clamp

Coil of Polyethelyne
or Copper Tubing

Compression
Nut

IMPORTANT: Before connecting the tubing to the
refrigerator, be sure the refrigerator power cord is not
plugged into the wall outlet.

NOTE: If your refrigerator is equipped with an internal water
filter, an external in-line water filter should not be used.

1

/

4"

Tubing

Water
valve

Ferrule
(Sleeve)

1

/

4"

Compression
Nut

Tubing
Clamp

Refrigerator
Connection

• Remove the plastic flexible cap from the water valve.

• Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.

• Insert the end of the copper tubing into the connection as
far as possible. While holding the tubing, tighten the fitting.

IMPORTANT: Tighten any connections that leak.
Open the water at the shutoff valve.

• Plug in the refrigerator.

• Arrange the coil of copper tubing behind the refrigerator so
it does not vibrate against the back of the refrigerator or
against the wall.

• Check for leaks.

• Before connecting the water line to house, purge the
house line for 2 minute.

NOTE: It may take a few seconds for water to begin to flow
as the internal tank fills and air clears from the lines.

• Push the refrigerator back to the wall.

• Set the icemaker switch to the ON position.

NOTE: The icemaker will not begin to operate until it
reaches its operating temperature of 15°F (-9°C).
It will then begin operation automatically.

NOTE: Throw away the first few batches of ice (about
20 pieces).

17

LEVELING THE REFRIGERATOR DOORS

wWARNING

Electrical Shock Hazard

• Be careful when you work with the hinges,
base grille, and stopper. You may be injured.

• Do not put hands, feet, or metal items into
the air vents, base grille, or the bottom of the
refrigerator. You may be injured or receive
an electrical shock.

Leveling

After installing, secure the product with the LEGS
so it does not move to the right or left.

Your refrigerator has two front leveling legs—
one on the right and one on the left. Adjust the
legs to alter the tilt from front to back or side to
side. If your refrigerator seems unsteady or you
want the doors to close more easily, adjust the
refrigerator’s tilt using the following instructions:

Kick Plate

Plug the power cord into a 3-prong grounded

1

outlet, and move the refrigerator into its final
position. Remove the kick plate screws and
then the kick plate.

• Open the Freezer Drawer.

• Once the drawer is open, there is sufficient
clearance to remove the screws on top of
the kick plate.

NOTE: To replace the kick plate, place it into
position, and then insert and tighten the
screws.

wCAUTION

• To avoid possible injury or product or property
damage, you will need two people to perform the
following instructions.

Level the refrigerator by using an 11/32 inch

2

(8mm), 11/16 inch (18mm) wrench or a flat
blade screw driver.

Turn the leveling legs (CCW) to raise or (CW)
to lower the height of the front of the
refrigerator.

NOTE: The front of the refrigerator should be
slightly higher than the back.

NOTE: If someone pushes backward against
the top of the refrigerator, weight is lifted off of
the leveling legs, which makes adjustment
easier.

Open both doors to make sure they close
easily. If not, raise the leveling legs higher by
turning both clockwise the same amount.

Once the refrigerator is level, replace the kick­plate.

NOTE: Your new refrigerator is uniquely
designed with two fresh food doors. Either
door can be independently opened or closed.

You will have to exert slight pressure on the
doors to close them completely.

NOTE: In order not to move the refrigerator
back and forth, fix it with the 'Adjust' to the
floor to install and use.

18

LEVELING THE REFRIGERATOR DOORS (CONT.)

Door Alignment

Both the left and right refrigerator doors have
an adjustable nut, located on the bottom hinge,
to raise and lower them to align properly.
If the space between your doors is uneven,
follow the instructions below to align the doors
evenly:

Use the wrench (included with the Owner’s
Manual) to turn the nut in the door hinge to
adjust the height. To the right to raise or to the
left to lower the height.

ENGLISH

STARTING

Before loading your refrigerator with fresh foods:

• Remove tape and any temporary labels from
your refrigerator before using. To remove any
remaining adhesive residue, rub the area briskly
with your thumb, or rub a small amount of liquid
dish soap over the adhesive with your fingers.
Wipe with warm water and dry. Do not use sharp
instruments, rubbing alcohol, flammable fluids,
or abrasive cleaners to remove tape or glue.

NOTE: Do not remove any warning-type labels,
the model and serial number label, or the tech
sheet that is taped to the back of the refrigerator.

• Thoroughly clean your refrigerator and wipe off all
dust that may have accumulated during shipping.

• Install accessories such as the ice cube bin,
drawers, and shelves, in their proper places.
They are packed together to prevent possible
damage during shipment.

• Adjust the desired temperature for the
refrigerator and freezer (see Adjusting the
Temperature and Functions).

• Let your refrigerator run for at least 2 or 3 hours
before putting food in it. Check the flow of cold
air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.

19

SETTING THE CONTROLS

1 2 3

1 3

TEMPERATURE

• Your refrigerator has a control pad inside
the refrigerator compartment that lets you
regulate the temperature in the freezer and
refrigerator compartments.

• Initially set the refrigerator control at 37°F (3°C)
and the freezer control at 0°F (-18°C).
Leave it at these settings for 24 hours (one day)
to stabilize. Then adjust the compartment
temperature as desired.

• Refrigerator Temp Control: 33°F to 46°F
(0°C to 8°C)

The lower the number setting, the colder the
refrigerator compartment will become.

• Freezer Temp Control: -6°F to 8°F (-21°C to -13°C)
When the setting is at a lower number, the freezer

compartment becomes colder. The refrigerator
compartment becomes warmer because less cold
air flows into the refrigerator.

2

ICE PLUS

• When you press the ICE PLUS button, the graphic
[ ] will light up in the display and it continues

for 24hours. It will automatically shut off after
24hours have passed.
Or you can stop this function manually by pressing
the button one more time.

• This function increases both icemaking and freezing
capabilities.

NOTE: If you want to change °F to °C, press and
hold FREEZER key and REFRIGERATOR key over
5 seconds at the same time. and if you want to
change °C to °F, hold them for 5 seconds again.

ALARM

• When the power is connected to the refrigerator,
door alarm is initially set ON and door alarm display
will show [ ] (ON).

• When either refrigerator or the freezer door is left
open for more than 60 seconds, the alarm will ding
to let you know the door is open.

• When you close the door, the door alarm will stop
dinging.

• If you want to disable the door alarm function, press
[ ] button then the door alarm display will

switched to [ ] (OFF).

wCAUTION

Display mode setting and its cancellation

• With the refrigerator door open, keep pressing the
REFRIGERATOR Button and ICE PLUS Button
more than 5 seconds, then it goes to the display
mode with Special Beep Sound with special beep
sound.

• Perform the same way again to cancel the display
mode.

• All freezing unit will be turned off at display mode
(Exceptions: Lamp, Display)

20

21

AUTOMATIC ICEMAKER

wWARNING

Personal Injury Hazard

• DO NOT insert your hands in to the Icemaker in
operation. It may cause to injure you.

ENGLISH

Operation instructions

A newly-installed refrigerator may take 12 to 24
hours to begin making ice.

The icemaker will produce 12 cubes per cycle­approximately 90-130 cubes in a 24-hour period,
depending on freezer compartment temperature,
room temperature, number of door openings and
other operating conditions.

If the refrigerator is used before the water connection
is made to the icemaker, set the power switch to O
(off).

When the refrigerator has been connected to the
water supply, set the power switch to I (on).

The icemaker will fill with water when it cools to
freezing.

A newly-installed refrigerator may take 12 to 24 hours
to begin making ice cubes.

Throw away the first few batches of ice to allow the
water line to clear.

Be sure nothing interferes with the sweep of the
Automatic Shut off Arm.

When the bin fills to the level of the Automatic Shut
off Arm, the icemaker will stop producing ice.

It is normal for several cubes to be stuck together.
If ice is not used frequently, old ice cubes will become

cloudy, taste stale, and shrink.

When you should set the icemaker
power switch to O(off)

• When the water supply will be shut off for several
hours.

• When the ice storage bin is removed for more than
a minute or two.

• When the refrigerator will not be used for several
days.

Normal sounds you may hear

• The icemaker water valve will buzz as the icemaker
fills with water. If the power switch is in the I (on)
position, it will buzz even if it has not yet been
hooked up to water.
To stop the buzzing, move the power switch to O
(off).

NOTE: Keeping the power switch in the I (on)
position before the water line is connected can
damage the icemaker.

• You will hear the sound of cubes dropping into the
bin and water running in the pipes as the icemaker
refills.

Preparing for vacation

Set the icemaker power switch to O (off) and shut off
the water supply to the refrigerator.

If the ambient temperature will drop below freezing,
have a qualified servicer drain the water supply
system to prevent serious property damage due to
flooding from ruptured water lines or connections.

Power Switch

Automatic
Shut off Arm

STORING FOODS

• Store fresh food in the refrigerator compartment.

• How food is frozen and thawed is an important
factor in maintaining freshness and flavor.

• Do not store food that spoils easily, such as
bananas and melons, at low temperatures.

• Allow hot food to cool prior to storing; placing hot
food in the refrigerator could spoil other food and
lead to higher energy consumption.

• When storing food, cover it with vinyl wrap or store
in a container with a lid. This prevents moisture from
evaporating and helps food to keep its flavor and
nutrition.

• Do not block air vents with food or containers.
Smooth circulation of chilled air keeps the
refrigerator temperatures even.

• Do not open the doors frequently. Opening the
doors allows warm air to enter the refrigerator and
freezer compartments, which causes temperatures
to rise.

• Never overload the door racks; overloading may
push against the inner racks and prevent the doors
from closing correctly.

Freezer compartment

• Do not store glass bottles in the freezer
compartment; glass may break when the contents
are frozen.

• Do not refreeze food that has been thawed.
This causes loss of flavor and nutrition.

• Do not touch cold foods or containers, especially
those made of metal, with wet hands or place glass
products in the freezer compartment.

• Do not use the egg box as an ice bin in the freezer.
The egg box will break easily if it freezes.

Refrigerator compartment

• Avoid placing moist food on the top refrigerator
shelves; it could freeze from direct contact with
chilled air.

• Always clean food prior to refrigeration.
Vegetables and fruits should be washed and wiped
and packed food should be wiped to prevent
adjacent food from spoiling.

NOTE: If you keep the refrigerator in a hot and humid
place, frequent opening of the door or storing a lot of
vegetables in the refrigerator may cause
condensation to form. Wipe the condensation with a
clean cloth or a paper towel.

22

LOCATION OF FOODS

1

2

3

ENGLISH

4

1

REFRIGERATOR COMPARTMENT SHELVES

Store larger food items, platters, and containers
on the expansive refrigerator compartment
shelves.

CRISPERS

2

Store vegetables or fruits with humidity control.

DURABASE

3

Largest storage space in the freezer.

4

GALLON STORAGE BINS

Store small packed food or beverages such as
condiments, salad dressings, baby foods, milk, or
juice.

23

SHELF HEIGHT ADJUSTMENT

The shelves in your refrigerator are adjustable to
meet your individual storage needs.

Storing similar food items together in your
refrigerator and adjusting the shelves to fit
different heights of items will make finding the
exact item you want easier; it will also reduce
the amount of time the refrigerator door is open,
saving energy.

IMPORTANT: Do not clean glass shelves with warm
water when they are cold. Shelves may break if
exposed to sudden temperature changes or impact,
such as bumping. For your protection, glass shelves
are made with tempered glass, which will shatter into
small, pebble-sized pieces.

Remove Shelf Reinstall Shelf

NOTE: Glass shelves are heavy. Use special care

when removing them to avoid dropping them.

Adjusting Shelves

Remove shelves from the shipping position and place
shelves in the position you want.

wCAUTION

Make sure that shelves are level from one side to the
other. Failure to do so may result in the shelf’s falling
or spilling food.

24

Tilt up the front of the shelf. Lift up the back
and pull out the shelf.

Folding Shelf

You can store taller items such as a gallon
container or bottles by simply pushing the front
half of shelf underneath back half of shelf.
Pull toward you to returm to a full shelf.

Tilt up the front of the shelf and guide the shelf
hooks into the slots at a desired height. Then
lower the front of the shelf so that the hooks drop
into the slots.

REMOVING AND REPLACING COMPONENTS

CAUTION

• Personal injury can occur if the door bins are not
firmly assembled.
NOTE: DO NOT adjust a loaded bin.

• DO NOT allow children to play with baskets.
The sharp corners on the baskets could cause
injury.

Gallon Storage Bins

ENGLISH

ENGLISH

The door bins are removable for easy cleaning
and adjusting. Simply lift the bin and pull it straight
out to remove it. To replace the bin, slide it in
above the desired support button and push down
until it stops.

25

REMOVING AND REPLACING COMPONENTS (CONT.)

Crisper humidity control

HIGH LOW

You can control the amount of humidity in the
moisture-sealed crispers. Store vegetables or
fruits requiring more or less humidity in separate
crispers. Adjust the control to any setting
between HIGH and LOW.

• LOW lets moist air out of the crisper for best

storage of fruits.

• HIGH keeps moist air in the crisper for best

storage of fresh, leafy vegetables.

CAUTION : The glass shelf over the crisper is not
firmly secured. Be careful when tilting.

Removing crisper

To remove the glass

• Lift up the glass under the crisper cover.

• Pull the glass up and out.

WARNING

Child Entrapment Hazard

• If the Durabase divider is removed, there is enough

open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or

suffocation risk, DO NOT allow them to play inside

of drawer.

rediviD® esaBaruD

26

• To remove, pull the drawer out to full extension.

• Lift the front of the crisper up, then pull it straight

out.

• To install, slightly tilt up the front and insert the
drawer into the frame and push it back into

place.

CLEANING THE REFRIGERATOR

ENGLISH

WARNING

Explosion Hazard

• Use nonflammable cleaner.

• Failure to do so can result in death,
explosion, or fire.

Both the refrigerator and freezer sections defrost
automatically. However, clean both sections about
once a month to prevent odors. Wipe up spills
immediately.

• Unplug the refrigerator.

• Remove all removable parts, such as shelves and

crispers.

• Use a clean sponge or soft cloth and a mild

detergent in warm water. Do not use abrasive or
harsh cleaners.

• Hand wash, rinse, and thoroughly dry all surfaces.

• Plug in the refrigerator.

NOTE: Window sprays, abrasive cleaners, or
flammable fluids can scratch or damage plastic
covers or panels.

Cleaning the Exterior

For models with a stainless steel exterior, use a
commercially available stainless steel cleaner in
accordance with the manufacturer’s instructions.

You may also use a clean sponge or soft cloth and
a mild detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft cloth.
Do not use appliance wax, bleach, or other products

containing chlorine on stainless steel.
IMPORTANT: Do not use cleaning waxes,
concentrated detergents, or cleaners containing
petroleum on plastic refrigerator parts such as door
liners or gaskets.

Care and Cleaning of the Interior

NOTE: Allow the freezer to warm so the cleaning
cloth will not stick.

To help remove odors, you can wash the inside of
the refrigerator with a mixture of baking soda and
warm water. Mix 2 tbsp. baking soda to 1 qt. of water
(26 g soda to 1 L of water). Be sure the baking soda
dissolves completely so it does not scratch the
surfaces of the refrigerator.

IMPORTANT: Do not use a spray nozzle to clean
the interior.

GENERAL INFORMATION

Storage

During average-length vacations, you will
probably find it best to leave the refrigerator in

operation. Place freezable items in the freezer for

longer life.
When you plan to store the refrigerator, remove

all food, disconnect the power cord, clean the
interior thoroughly, and block the doors open to
prevent mold and mildew. Be certain the stored
refrigerator does not present a child entrapment
danger.

Moving

Unload the refrigerator to move it. (This is probably

not necessary when pulling it out to clean behind it.)
Be sure to let the refrigerator warm up to room
temperature, and dry the inside before closing the
doors to pack it for moving. To avoid damaging the
height-adjusting screws, turn them all the way into the
base.

Power Failure

Most power failures that are corrected within an
hour or two will not affect your refrigerator
temperatures. However, you should minimize the
number of door openings while the power is off.

Water may drip from the ice bin during a power
outage. To prevent this, remove the ice bin, discard
all of the ice, towel dry, and replace.

27

SMART DIAGNOSIS

28

SMART DIAGNOSIS

Should you experience any problems with
your refrigerator, it has the capability of
transmitting data via your telephone to the LG
service center. This gives you the capability of
speaking directly to our trained specialists. The
specialist records the data transmitted from
your machine and uses it to analyze the issue,
providing a fast and effective diagnosis.

If you experience problems with your
refrigerator, call 1-800-243-0000. Only use
the Smart Diagnosis feature when instructed
to do so by the LG call center agent. The
transmission sounds that you will hear are
normal and sound similar to a fax machine.

Smart Diagnosis cannot be activated unless
your refrigerator is connected to power. If
your refrigerator is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis.

3

Using Smart Diagnosis

First, call 1-800-243-0000. Only use the Smart
Diagnosis feature when instructed to do so by
the LG call center agent.

Lock the display. To lock the display,

1

press and hold the Lock button for three
seconds. (If the display has been locked
for over five minutes, you must deactivate
the lock and then reactivate it.)

Press and hold the Freezer Temperature

4

button for three seconds while continuing
to hold your phone to the speaker.

After you hear three beeps, release the

5

Freezer Temperature button.

Keep the phone in place until the tone

6

transmission has finished. This takes about
15 seconds, and the display will count
down the time. Once the countdown is
over and the tones have stopped, resume
your conversation with the specialist, who
will then be able to assist you in using the
information transmitted for analysis.

NOTE

For best results, do not move the phone
while the tones are being transmitted.
If the call center agent is not able to get
an accurate recording of the data, you
may be asked to try again.

Open the right refrigerator door.

2

3

Hold the mouthpiece of your phone in

front of the speaker that is located on the
right hinge of the refrigerator door, when
instructed to do so by the call center.

NOTE

Call quality differences by region may
affect the function.
Use the home telephone for better

communication performance, resulting
in better service.

Bad call quality may result in poor data
transmission from your phone to the
machine, which could cause Smart

Diagnosis to not work properly.

BEFORE CALLING FOR SERVICE

Before calling for service, review this list. It may save you both time and expense. This list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.

Problem Possible Causes Solutions

ENGLISH

Refrigerator
compressor does
not run.

Refrigerator
compressor runs
too frequently or
too long.

• Refrigerator control is off.

• Refrigerator is in defrost
cycle.

• Plug at the wall outlet is
disconnected.

• Power outage. Check house
lights.

• Refrigerator is larger than the
previous one you owned.

• The room or the outdoor
weather is hot.

• Refrigerator was recently
disconnected for a while.

• Large amounts of warm or
hot food may have been
stored recently.

• Doors are opened too
frequently or for too long.

• Refrigerator or freezer door
may be slightly open.

• Refrigerator control is set too
cold.

• Refrigerator or freezer gasket
is dirty, worn, cracked, or
poorly fitted.

• Set the refrigerator control.

• This is normal for a fully automatic defrosting
refrigerator. The defrost cycle occurs periodically.

• Make sure the plug is tightly pushed into the
outlet.

• Call the local electric company.

• This is normal. Larger, more efficient units run
longer.

• It is normal for the refrigerator to work longer
under these conditions.

• It takes a few hours for the refrigerator to reach
cooling temperatures.

• Warm food will cause the refrigerator to run longer
until the desired temperature is reached.

• Warm air entering the refrigerator causes it to run
more. Open the door less often.

• Make sure the refrigerator is level. Keep food and
containers from blocking the door.

• Adjust the refrigerator control to a warmer setting
until the refrigerator temperature is satisfactory.

• Clean or change the gasket. Leaks in the door
seal will cause the refrigerator to run longer in
order to maintain desired temperatures.

Refrigerator
compressor
cycles on and off.

Temperature in
the freezer is too
cold, but the
refrigerator
temperature is
satisfactory.

Temperature in
the refrigerator is
too cold, but the
freezer
temperature is
satisfactory.

• The thermostat is keeping the
refrigerator at a constant
temperature.

• Freezer control is set too
cold.

• Refrigerator control is set too
cold.

• This is normal. The refrigerator cycles on and off
to keep the temperature constant.

• Adjust the freezer control to a warmer setting until
the freezer temperature is satisfactory.

• Adjust the refrigerator control to a warmer setting.

29

BEFORE CALLING FOR SERVICE (CONT.)

Problem Possible Causes Solutions

Food stored in
refrigerator
drawers freezes.

Temperatures in
the refrigerator or
freezer are too
warm.

Temperature in
the refrigerator
is too warm,
but the freezer
temperature is
satisfactory.

Louder sound
levels when
compressor
comes on.

• Refrigerator control is set too
cold.

• Freezer or refrigerator control
is set too warm.

• Doors are opened too
frequently or for too long.

• Door is slightly open.

• Large amounts of warm or
hot food may have been
stored recently.

• Refrigerator has recently
been disconnected for a
period of time.

• Refrigerator control is set too
warm.

• Refrigerator operates at
higher pressures during the
start of the ON cycle.

• Adjust the refrigerator to a warmer setting.

• Adjust the freezer or refrigerator control to a
colder setting until the freezer or refrigerator
temperature is satisfactory.

• Warm air enters the refrigerator/freezer whenever
the door is opened. Open the door less often.

• Close the door completely.

• Wait until the refrigerator or freezer has had a
chance to cool food to the set temperature.

• It takes a few hours for the refrigerator to reach
the set temperatures.

• Adjust the refrigerator control to a colder setting.

• This is normal.

30

Vibrating or
rattling noise.

Moisture collects
on the inside walls
of the refrigerator.

Moisture forms on
the outside of the
refrigerator or
between the doors.

• Floor is uneven or weak. The
refrigerator rocks on the floor
when it is moved slightly.

• Items placed on the top of the
refrigerator are vibrating.

• Dishes are vibrating on the
shelves in the refrigerator.

• The refrigerator is touching
the wall or cabinets.

• The weather is hot and humid
which increases the rate of
frost buildup and internal
sweating.

• Door is slightly open.

• Door is opened too often or
for too long.

• Weather is humid.

• Door is slightly open.

• Be sure floor is level and solid and can adequately
support the refrigerator.

• Remove items.

• It is normal for dishes to vibrate slightly. Move
dishes slightly. Make sure refrigerator is level and
firmly set on floor.

• Move the refrigerator so that it does not touch the
wall.

• This is normal.

• Close the door.

• Open the door less often.

• This is normal in humid weather. When humidity is
lower, the moisture should disappear.

• Close the door completely.