Lg LDT7797ST Warranty
51WARRANTY
WARRANTY
Should your LG Dishwasher fail due to a defect in materials or workmanship under normal home use, during the
warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid
only to the original retail purchaser of the product and applies only when purchased and used within the United
States, including U.S. Territories. Proof of original retail purchase is required to obtain warranty service under
this limited warranty.
ENGLISH
Warranty Period
One (1) year from date of original
retail purchase
Five (5) years from date of original
retail purchase
Ten (10) years from date of original
retail purchase
Limited Lifetime Tub
• Replacement products and parts are warranted for the remaining portion of the original warranty period or
ninety (90) days, whichever is greater.
• Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO
THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE
EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR
SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR
ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives
you specic legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of
the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized
repairs/installation.
• Failure of the product to perform during power failures and interrupted or inadequate electrical service.
• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
• Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined
in the product’s owner’s manual.
• Damage to the product caused by accidents, pests and vermin, lightning, wind, re, oods, or acts of God.
• Damage or failure caused by unauthorized modication or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not properly installed.
Scope of
Warranty
Labor / Parts
Electronics /
Racks
Direct Drive
Motor
LG will also provide, free of charge, all labor and on-site
service to replace the defective part.
Electronic control board and dishwasher racks. Customer
will be responsible for any labor or in-home service to
replace defective parts.
Direct Drive motor. Customer will be responsible for any
labor or in-home service to replace defective parts.
Stainless steel door liner and tub. Customer will be
responsible for any labor or in-home service to replace
defective parts.
HOW SERVICE IS HANDLED
52 WARRANTY
• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable cleaning products that are not approved by LG.
• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the
nish of your product, unless such damage results from defects in materials or workmanship and is reported
within one (1) week of delivery.
• Damage or missing items to any display, open box, discounted, or refurbished product.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model
and serial numbers, along with original retail sales receipts, are required for warranty validation.
• Increases in utility costs and additional utility expenses.
• Repairs when your product is used for other than normal and usual household use (e.g. commercial use, in
ofces and recreational facilities) or contrary to the instructions outlined in the product’s owner’s manual.
• Costs associated with removal of your product from your home for repairs.
Poor wash results caused by
debris remaining in the lter.
Poor wash results caused
by improper loading or over
stacking: wash arm won't
rotate or soap dispenser is
held closed.
Poor drying results caused by
lack of rinse aid.
Water is not supplied because
the water tap is not turned on.
IE error
Water is not supplied because
the inlet hose is kinked.
IE error
• Clean the lter regularly.
• Make certain that no dishes or
utensils are in the path of the
spray arms.
• Do not place one dish on top of
another.
• Use rinse aid or combination
detergent.
• Check and turn on the water
tap.
• Reinstall the inlet hose.
Not draining because drain
hose is kinked.
OE error
• Reinstall the drain hose.
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