LG LCG3691ST/00, LCG3611ST/01, LCG3611ST/00, LCG3091ST/00, LCG3011ST/00 Owner’s Manual

OWNER’S MANUAL

GAS COOKTOP

Please read this guide thoroughly before operating and keep it handy for reference at all times.

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ENGLISH ESPAÑOL FRANÇAIS

LCG3691** LCG3091** LCG3011** LCG3611**

MFL62725404_09

www.lg.com

INTRODUCTION

California Safe Drinking Water and Toxic Enforcement Act

Limited Warranty (USA) ..................................................

Limited Warranty (CANADA) ..........................................

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IMPORTANT SAFETY INFORMATION

sponge

spills

Do not block the airflow into or out of the cooktop. It is necessary for proper combustion and ventilation

Boilovers can cause smoking

spills

IMPORTANT SAFETY INFORMATION

Ask the installer to show you the location of the cooktop gas shut-off valve and how to shut it off if necessary.

Adjustments must be

injury, fire

away from heavy traffic paths and drafts.

leave

Storage on Appliance - Do not store flammable materials on the cooktop or near surface units.

They could damage the cooktop or cause severe personal injury.

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IMPORTANT SAFETY INFORMATION

sponge

spills

Do not block the airflow into or out of the cooktop. It is necessary for proper combustion and ventilation

Boilovers can cause smoking

spills

Model No. LCG3011**, 3611** will be applied single extra burner type, which is remarked as "SuperBoil" instead of "UltraHeat".

(LCG3016** / LCG3091**)

(LCG3611** / LCG3011**)

LIGHTING A GAS SURFACE BURNER SEALED GAS BURNERS

position.

The clicking noise you hear is the sound of the electric spark ighiting the burners.

When one burner knob is turned to LITE, all the burners spark. Do not attempt to disassemble or clean around any burner while another burner is on. An electric shock may result, which could cause you to knock over hot cookware.

IMPORTANT SAFETY INFORMATION

frost

to combine

CALIFORNIA SAFE DRINKING WATER AND TOXIC ENFORCEMENT ACT

This product contains chemicals known to the State of California to cause

cancer and birth defects or other reproductive harm. Wash hands after handling. (US Only)

This law requires the Governor of California to

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OPERATING INSTRUCTIONS

LIGHTING A GAS SURFACE BURNER SEALED GAS BURNERS

position.

The clicking noise you hear is the sound of the electric spark ighiting the burners.

(LCG3061** / LCG3091**)

(LCG3611** / LCG3011**)

Model No. LCG3011**, 3611** will be applied single extra burner type, which is remarked as "SuperBoil" instead of "UltraHeat".

OPERATING INSTRUCTIONS

USING THE GRIDDLE (LCG3091**, LCG3691** only)

To prevent spills, avoid cooking extremely greasy foods on the griddle.

Placing

SETTING THE FLAME SIZE

Most foods

Woks

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OPERATING INSTRUCTIONS

USING THE GRIDDLE (LCG3091**, LCG3691** only)

To prevent spills, avoid cooking extremely greasy foods on the griddle.

Placing

(LCG3091**, LCG3691** only)

Use

assembly

CARE AND CLEANING

DUAL EXTRA BURNER ASSEMBLY

(LCG3091**, LCG3691** only)

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Use with a plastic scouring pad to

CARE AND CLEANING

assembly

(LCG3091**, LCG3691** only)

CARE AND CLEANING

To avoid scratching the surface, do not use steel wool on stainless steel. Clean with warm, soapy water or a stainless steel cleaner or polish. Follow the directions on the cleaner. Always wipe in the direction of the grain.

It’s a good idea to wipe the control panel with a damp cloth after each use of the cooktop.

To reinstall a knob, hold it with the OFF label at the top and slide it directly onto the stem.

Unplug cooktop before cleaning control knobs to prevent accidentally turning on burners.

weight on them.

Allow grates to cool before handling.

Foods with a lot of acid (such as tomatoes, sauerkraut, fruit juices, etc.) or foods with high sugar content could cause a dull spot if allowed to set. When the surface has cooled, wash and rinse. For other spills such as fat spatterings, etc., wash with soap and water after the surface has cooled. Then rinse and polish by using a dry cloth. If the surface of the cooktop is stainless steel, to prevent damage and to prevent it from becoming dull, clean up spills immediately.

colored grates.

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It’s a good idea to wipe the control panel with a damp cloth after each use of the cooktop.

CARE AND CLEANING

weight on them.

To reinstall a knob, hold it with the OFF label at the top and slide it directly onto the stem.

Unplug cooktop before cleaning control knobs to prevent accidentally turning on burners.

TROUBLESHOOTING

Remove the burner heads and caps and clean them. Check the electrode area for burned-on food or grease. See the Care and Cleaning section.

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LIMITED WARRANTY (USA)

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Gas Cooktop ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S. Territories.

Warranty Period Scope of Warranty HOW SERVICE IS HANDLED

One (1) year from date of

original retail purchase

•Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

•Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.

•Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state.

(internal / functional parts only)

Parts and Labor

LG will provide, free of charge, all labor and in-home service to replace defective part(s).

THIS LIMITED WARRANTY DOES NOT COVER:

•Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.

•Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.

•Damage resulting from operating the product in a corrosive atmosphere or contrary to the product owner’s manual.

•Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG.

•Damage or failure caused by unauthorized modification or alteration, or if used for other than the intended purpose.

•Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.

•Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.

•Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.

•Damage or missing items to any display, open box, or discounted Product.

•Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

•Products with original serial numbers that have been removed, altered, or cannot be readily determined.

•Increases in utility costs and additional utility expenses.

•Any noises associated with normal operation.

•Use of accessories, components, or consumable cleaning products that are not authorized by LG.

•Replacement of light bulbs, filters, fuses or any other consumable parts.

•When Product is used for other than normal and proper household use (e.g. commercial or industrial use, offices, and recreational facilities or vehicles) or contrary to the instructions outlined in the Product’s owner’s manual.

•Costs associated with removal and reinstallation of your Product for repairs.

•Cost of conversion of the Product from natural gas to LP gas or vice versa.

•Shelves, drawers and accessories, except for internal/functional parts covered under this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

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Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repaircontinued and clicking on “Find My Model & Serial Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

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