LG LBN20512ST Owner’s Manual

BOTTOM FREEZER

REFRIGERATOR

Owner’s Manual

Please read this guide thoroughly

before operating and keep it handy for

reference at all times.

CONGÉLATEUR

INFÉRIEUR

RÉFRIGÉRATEUR

Manuel d’utilisateur

Veuillez lire ce manuel en entier avant de mettre en marche l’unité et conservez-le à portée de la main pour le consulter à tout moment.

Models / Modèles

LBN22517**, LDN20517**

LBN20511**, LBN20512**

P/No. MFL61944122

LG ELECTRONICS CANADA, INC.

LG REFRIGERATOR LIMITED WARRANTY - Canada

WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty

(60) days from the date of manufacture).

Refrigerator/Freezer	Sealed System (Compressor, Condenser, and Evaporator only)
One (1) year from the date of original	One (1) year from the date of original	Seven (7) years from the date of original
retail purchase	retail purchase	retail purchase
Parts and Labor	Parts and Labor	Parts only
(internal/functional parts only)		(Consumer will be charged for labor)

µReplacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

µReplacement products and parts may be new or remanufactured.

µLG Authorized Service Center warranties their repair work for thirty. (30) days

LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES, LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS, TORT, OR OTHERWISE.

This warranty gives you specific legal rights. You may have other rights which may vary from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

1.Service trips to deliver, pick up, or install the product; instructing a customer on operation of the product; repair or replacement of fuses or correction of wiring, or correction of unauthorized repairs/installation.

2.Failure of the product to perform during power failures and interruptions or inadequate electrical service.

3.Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.

4.Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product owner’s manual.

5.Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.

6.Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not approved or specified by LG Canada.

7.Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended purpose, or resulting from any water leakage due to improper installation.

8.Damage or Product failure caused by incorrect electrical current, voltage, commercial or industrial use, or use of accessories, components, or cleaning products that are not approved by LG Canada.

9.Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.

10.Damage or missing items to any display, open box, discounted, or refurbished Product.

11.Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.

12.Increases in utility costs and additional utility expenses.

13.Replacement of light bulbs, filters, or any consumable parts.

14.Repairs when your Product is used in other than normal and usual household use (including, without limitation, commercial use, in offices or recreational facilities) or contrary to the instructions outlined in the Product owner’s manual.

15.Costs associated with removal of the Product from your home for repairs.

16.The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including the Product owner’s and installation manuals.

17.Accessories to the Product such as door bins, drawers, handles, shelves, etc. Also excluded are parts besides those that were originally included with the Product.

All costs associated with the above excluded circumstances shall be borne by the consumer.

For complete warranty details and customer assistance,

Write your warranty information below:

please call or visit our website:

Product Registration Information:

Call 1-888-542-2623 (24 hours a day, 365 days a year) and

Model:

select the appropriate option from the menu, or visit our website

at http://www.lg.ca

Serial Number:

Date of Purchase:

TABLE OF CONTENTS

Warranty (Canada)	2-3
English Version	4
French Version	36
Safety Instructions	5 - 6
Grounding Requirements	6
Parts and Features	7 - 9
Refrigerator Installation	10 - 17
Unpacking Your Refrigerator	10
Installation	10
Base Grille	10
Removing, Reversing and Replacing
Your Refrigerator Doors	11 - 17
For Drawer Models	11
For Swing Models	15
Remove and Install the Pull Out Drawer	13 - 14
Door Closing and Alignment	17
Using Your Refrigerator	20 - 27
Ensuring Proper Air Circulation	18
Multi Flow	18
Door Alarm	18
Setting the Controls	18 - 19
Adjusting Control Settings	19
Food Storage Guide	20
Storing Frozen Food	20
Refrigerator Shelves	21
Chef Fresh / Snack Pan	22

Crisper Humidity Control	22
Optibin Crisper	22
Crisper cover with lattice on inner surface	23
Door Racks	23
Design-A-Door	23
Dairy Bin	24
Ice Bin	24
DuraBase	24
DuraBase Divider	24
Guide-Out Drawer Basket	25
Tilting Door	25
Wire Durabase	25
Freezer Shelf	25
Care and Cleaning	26 - 27
General Cleaning Tips	26
Outside	26
Inside Walls	26
Door Liner and Gaskets	26
Plastic Parts	26
Condenser Coils	26
Light Bulb Replacement	26 - 27
Power Interruptions	27
When you go on vacation	27
About the Custom Cube Icemaker	28
Connecting the Water Line	29 -31
Troubleshooting Guide	32 - 35

IMPORTANT SAFETY INSTRUCTIONS

SAFETY MESSAGES

This guide contains many important safety messages. Always read and obey all safety messages. This is the safety alert symbol. It alerts you to safety messages that inform you

of hazards that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER, WARNING, CAUTION. These words mean:

DANGER

WARNING

CAUTION

You will be killed or seriously injured if you don’t follow instructions.

You can be killed or seriously injured if you don’t follow instructions.

Indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate injury, or product damage only.

All safety messages will identify the hazard, tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed.

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety

precautions should be followed, including the following:

NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet.

Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

When moving your refrigerator away from the wall, be careful not to roll over or damage the power cord.

DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

DO NOT allow children to climb, stand or hang on the refrigerator doors or shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

Keep fingers out of “pinch point” areas; clearances between the doors and cabinet are necessarily small. Be careful when you open the doors when children are in the area.

Unplug your refrigerator before cleaning or making any repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual.

Before replacing a burned-out light bulb, unplug the refrigerator or turn off power at the circuit breaker or fuse box in order to avoid contact with a live wire filament. (Aburnedout light bulb may break when being replaced.) NOTE: Setting either or both controls to the OFF position does not remove power to the light circuit.

Do not store bottles in the freezer compartment - they may break when frozen, causing damage.

For personal safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Read all instructions before using this appliance.

Use this appliance only for its intended purpose as described in this use and care guide.

After your refrigerator is in operation, do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may adhere to the extremely cold surfaces.

In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. DO NOT place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in.

DO NOT refreeze frozen foods which have thawed completely. The United States Department of Agriculture in Home and Garden Bulletin No. 69 says:

“...You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold below 40 °F (4 °C).”

“...Thawed ground meats, poultry, or fish that have any off-odor or off-color should not be refrozen and should not be eaten. Thawed ice cream should be discarded. If the odor or color of any food is poor or questionable, get rid of it. The food may be dangerous to eat.”

“Even partial thawing and refreezing reduces the eating quality of foods, particularly fruits, vegetables and prepared foods. The eating quality of red meats is affected less than that of many other foods. Use refrozen foods as soon as possible to save as much of their quality as you can.”

SAVE THESE INSTRUCTIONS

CAUTION

This appliance is not intended for use by persons (including children) with reduce physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

DANGER: RISK OF CHILD ENTRAPMENT

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous... even if they will sit for “just a few days”. If you are getting rid of your old refrigerator, please follow the instructions at right to help prevent accidents.

BEFORE YOU THROW AWAY YOUR OLD REFRIGERATOR OR FREEZER

Take off the doors.

Leave the shelves in place so that children may not easily climb inside.

CFC DISPOSAL

Your old refrigerator may have a cooling system that used CFC’s (chlorofluorocarbons). CFC’s are believed to harm stratospheric ozone.

If you are throwing away your old refrigerator, make sure the CFC refrigerant is removed for proper disposal by a qualified servicer. If you intentionally release this CFC refrigerant, you can be subject to fines and imprisonment under provisions of environmental legislation.

GROUNDING REQUIREMENTS

IMPORTANT: Please read carefully.

TO CONNECT ELECTRICITY

WARNING

Electrical Shock Hazard

FOR PERSONAL SAFETY, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

3-prong grounding type wall receptacle

3-prong grounding plug

Ensure proper ground exists before use.

RECOMMENDED GROUNDING METHOD

The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115 V, 60 Hz, AC only, and fused at 15 or 20 amperes. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided. Use a receptacle which cannot be turned off with a switch or pull chain. Do not use an extension cord.

Where a standard two-prong wall outlet is encountered, it is your personal responsibility and obligation to have it

replaced with a properly grounded three-prong wall outlet.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the control (Thermostat, Refrigerator Control or Freezer Control, depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator Control or Freezer Control, depending on the model) to the desired setting.

USE OF EXTENSION CORDS

Because of potential safety hazards under certain

Conditions, we strongly recommend against the use of

an extension cord. However, if you still elect to use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or ACNOR (Canada),

3-wire grounding type appliance extension cord having a grounding type plug and outlet, and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

Use of an extension cord will increase the clearance needed for the back of the refrigerator.

WARNING

POWER CORD REPLACEMENT

If the power cord is damaged, it must be replaced by the manufacturer, by our service center or by qualified personal by LG Electronics, to avoid some risk.

PARTS AND FEATURES

	A
	B
	C	L
	D	M
		M
	E
		N
	F
	G	O
	G
	H	P
	I	P
	I
		Q
	J	R
	K

Use this section to become more familiar with the parts and features.

NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items listed below. The locations of the features shown below may not match your model.

	A Digital Sensor Control	L Dairy Bin
	B Refrigerator Light	M Design-A-Door
	C Shelves	N Egg Box
	D Temperature Control*	O Refrigerator Door Rack
	E Chef Fresh / Snack Pan	P Freezer Light
	F Can Dispenser*	Q Pull out Drawer
	F Can Dispenser*	R Custom cube Icemaker*
		R Custom cube Icemaker*

GOptibin Crisper

Keeps fruits and vegetable fresh and crisper

*On some models

H Ice Bin

IIce Tray (Inside of H)*

JDurabase

K Divider

PARTS AND FEATURES

A
B	J
	J
C
D	K
D
	L
E	M
	M
F
G	N
G
H
I	O

Use this section to become more familiar with the parts and features.

ADigital Sensor Control

BRefrigerator Light

CShelves

DChef Fresh / Snack Pan

EOptibin Crisper

Keeps fruits and vegetable fresh and crisper

FIce Bin

GIce Tray (Inside of F)*

HDurabase

I Divider

J Dairy Bin

K Design-A-Door

L Pull out Drawer

M Refrigerator Door Rack

N Freezer Light

O Custom cube Icemaker*

*On some models

PARTS AND FEATURES

	A
	B	I
		I
	C	J
		J
	D
	E	K
	E	L
		L
	F	M
	G
	H
		N

Use this section to become more familiar with the parts and features.

A	Digital Sensor Control	I	Dairy Bin
B	Refrigerator Light	J	Design-A-Door
C	Shelves	K	Wire Freezer Shelf
D	Snack Pan	L	Refrigerator Door Rack
E	Optibin Crisper	M Freezer Light
	Keeps fruits and vegetable fresh and crisp	N Freezer Door Rack
F	Ice Trays*	N Freezer Door Rack
F	Ice Trays*	*On some models
		*On some models

GIce Bin

HWire Durabase

REFRIGERATOR INSTALLATION

WARNING

Excessive Weight Hazard

Use two or more people to move and install

refrigerator.

Failure to do so can result in back or other injury.

3.Install this appliance in an area where the temperature is between 55 °F (13 °C) and 110°F (43 °C.) If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

CAUTION: Avoid placing the unit near heat sources, direct sunlight or moisture.

UNPACKING YOUR REFRIGERATOR

Remove tape and any temporary labels from your refrigerator before using. Do not remove any warningtype labels, the model and serial number label, or the Tech Sheet that is attached to back wall of the refrigerator.

To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol, flammable fluids or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see the Important Safety Instructions section.

Refrigerator shelves are installed in the shipping position.

Please reinstall shelves according to your individual storage needs.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion or fire.

INSTALLATION

1.Avoid placing the unit near heat sources, direct sunlight, or moisture.

2.To avoid vibration, the unit must be level. If required, adjust the leveling screws to compensate for unevenness of the floor. The front should be slightly higher than the rear to aid in door closing. Leveling screws can be turned easily by tipping the cabinet

slightly. Turn the leveling screws clockwise ( ) to raise the unit, counterclockwise ( ) to lower it.

1.Clean your refrigerator thoroughly and wipe off all dust accumulated during shipping.

2.Install accessories such as ice cube bin, drawers, shelves, etc., in their proper places. They are packed together to prevent possible damage during shipment.

3.Let your refrigerator run for 2 or 3 hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling. Your refrigerator is now ready for use.

WARNING:

Be careful when you work with hinge, base grille, stopper etc. You may be injured.

Do not put hands or metal sticks into air vents, base grille or bottom of refrigerator. You may be injured or receive an electrical shock.

BASE GRILLE INSTALLATION

To install or replace Base Grille:

1.Remove the 2 screws from the bottom front part of refrigerator.

2.Place Base Grille into position and insert and tighten screws.

To remove the base grille

1.Remove screws from Base Grille and remove.

2.Reattach screws to the base of refrigerator.

A proper distance from adjacent items

Please keep the refrigerator at a proper distance from other things. Too small a distance from adjacent items may result in lowered freezing capability and increased electricity charge consumption.

(5.08 cm) 2”

REFRIGERATOR INSTALLATION

REMOVING,REVERSING AND REPLACING REFRIGERATOR DOORS (For Drawer Type Models)

	T O O L S Y O U M A Y N E E D
10 mm	1/4 in
1/4 in	1/4 in
3/8 in	3/32 in
Hex head socket wrench	No. 2 Phillips screwdriver Flat head screwdriver Allen wrench

Other Important and necessary tools are:

•	1/4 inch socket wrench	• 10mm open-end wrench
•	Adjustable wrench	• Flat 2-inch putty knife

IMPORTANT: Before you begin, turn the refrigerator OFF and unplug it. Remove food and any

adjustable door or utility bins from doors.

HOW TO REVERSE DOOR OPENING DIRECTION (when converting from the left-opening type to rightopening type)

1.Removing Refrigerator Door

•Gently pry off the Top Hinge Cover with a flat head screwdriver and remove (1).

•Using 10 mm socket wrench, remove the 3 bolts and lift off the Top Hinge. Set parts aside (2).

•Lift the Refrigerator door (3) slightly and remove it.

Pry off the cover (4) using a slotted screwdriver to find the hole screw and attach it on the right.

Loosen the screws (5), remove the stopper (6) and attach them on the left (on the opposite side).

Using a ¼-inch socket wrench, loosen and remove

Hinge Pin (8) from the Middle Hinge Pin Bracket.

NOTE: At this point the door will be loose, lift up door slightly and remove it.

•Loosen the 2 screws (9) and the 2 screws (10), and lift off the middle hinge (11).

•Use a flat tip screwdriver to pry off bottom hole cover

(7) and attach it on the right.

HOW TO REMOVE DOOR HANDLES

NOTE: Handle appearance may vary from illustrations on this page

2.Removing Refrigerator Handle

•Loosen the set screws (1) with the 3/32” Allen wrench and remove the handle (2).

•Loosen the handle mounting fasteners (3)

with the 1/4” Allen wrench.

• Carefully loosen the plug buttons with your fingers (4). The buttons can be unscrewed with your fingers,

rotating the pieces counter clockwise, and then 4 the piece will be loose and fall. The buttons were

installed without some pressure, for this reason the action can be done with your forefinger or thumb finger or with both.

•Install the plug buttons (4) on the left side.

•Install the handle mounting fasteners (3) on the right side.

REFRIGERATOR INSTALLATION

3. Replacing Refrigerator Handle

•Turn handle upside down (5)

•Place the handle (2) on the door by adjusting handle footprints to fit mounting fastners and tighten the set screws (1) with the 3/32 ” Allen wrench.

4.Installing Refrigerator Door

•Install the middle hinge (1) on the opposite side with the screws (2), and the screw (3).

•Install the door (4) so that it fits onto the middle hinge pin (5).

•Install the top hinge (6) with screws.

•Reinstall top hinge cover (7).

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