Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Center. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
2About this user guide
Table of contents
01
Custom-designed
Features
6Using the Stylus Pen
9Camera features
11Gallery features
16Google Assistant
17Audio recording features
19Fingerprint recognition
22Face recognition
26Voice recognition
28Multi-tasking feature
30Quick Help
30Voice Care
02
Basic Functions
32Product components and
accessories
Parts overview
33
36Turning the power on or off
37Installing the SIM card
39Inserting the memory card
40Removing the memory card
40 Battery
43Touch screen
46Home screen
55Screen lock
58Memory card encryption
59Taking screenshots
60Entering text
66Content sharing
68Do not disturb
03
Useful Apps
70Installing and uninstalling apps
71App trash
72App Shortcuts
73 Phone
76 Messaging
77 Camera
99 Gallery
102 Chrome
3
103 Google apps
104 Contacts
107 QuickMemo+
109 Clock
110 Calendar
111 Tasks
112 Music
113 Calculator
113 LG Health
115 Email
115 FM Radio
115 File Manager
116 Smart cleaning
116 LG Mobile Switch
117 Downloads
117 LG SmartWorld
05
Appendix
146 LG Language Settings
146 LG Bridge
147 Phone software update
149 Anti-Theft Guide
150 Open Source Software Notice
Information
Regulatory information
150
(FCC ID number, etc.)
Trademarks
150
151 Laser safety statement
152 More information
154 FAQ
04
Settings
119 Settings
119 Network
131 Sound
132 Display
134 General
06
For Your Safety
07
LIMITED WARRANTY
STATEMENT
4Table of contents
01
Custom-designed
Features
Using the Stylus Pen
You can create a memo using the stylus. With the Pen Pop feature, you
can quickly access Memo apps when you pull the stylus pen out.
• : Hide/display the Pen Pop options. Touch and hold the icon to
delete or move it.
: Opens the Pop Memo feature to write a memo.
•
• : Opens the Capture+ feature to use the current screen image in a
memo.
Custom-designed Features6
• : Opens the screen recorder to create an animated GIF file. After
adjusting the size and location of the frame, tap .
You can record up to 15 seconds.
Touch and drag this to
move the recorder.
Tap to close the
recorder.
Adjust the area of
the recorder.
Custom-designed Features7
• : Opens the magnifying window.
Tap to change the
color contrast.
Tap to change
the size of the
magnifying window.
Touch and drag
this to move the
magnifying window.
Tap to close
the magnifying
window.
• : Add a shortcut to the app of your choice. Touch and hold the newly
added app to change the shortcut to another app.
Custom-designed Features8
Camera features
Wide-angle
Standard angle
Wide-angle camera
You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the front camera.
Tap
angle.
QLens
You can do shopping, search image, or scan QR code by taking a photo
with QLens.
1
2
3
, then tap / to switch between the standard and wide-
• See
Starting the camera
Tap , then tap QLens.
Select a desired option among Visual Shopping, Visual Search and Scan
QR code.
Tap the screen to take a photo of an object you want to search or scan
a QR code.
• The result will appear after a moment.
for details.
Custom-designed Features9
• This feature is available only when your device is connected to a
network. If you use mobile data, you may be charged for data usage,
depending on your pricing plan.
• For Visual Shopping and Visual Search features, you can select the
desired area from the image that you have taken, and then search it
again.
• This feature is available only when the rear camera is in the Auto mode.
Flash Jump-Cut
You can create a GIF by taking photos at three second interval.
Tap , then tap MODEFlash Jump-Cut .
1
Tap to set how many cuts you want to take.
2
Tap to take photos.
3
Steady recording
You can use the Steady recording feature to minimize motion blur while
recording a video.
Tap
, then tap Steady recording.
• See
Starting the camera
• This feature is available only in specific modes.
for details.
Custom-designed Features10
Gallery features
Related content
You can edit and customize related content in the Gallery.
While viewing a picture preview, tap .
1
When the icon related with the date or location where you took the
2
photo appears, touch the screen.
• You can view the photos related with the date or location where
you chose.
• Tap to access additional options.
Making a video from the related content
You can gather related contents to make a video clip by tapping on the
video displaying the date or location.
Select the theme and background music, adjust caption effects and order
or add date and your signature and then tap SAVE.
: Select the video theme.
•
- To download the theme, tap .
Custom-designed Features11
• : Add background music or adjust the playback time.
- To select a file for the background music, tap .
- To download a file for the background music, tap .
- To adjust the volume of background music and original video, tap .
• : Select a font face.
- To download a font, tap .
: Change the order of files to play as a video.
•
- To add files, tap .
• Download the VASSET app from the Play Store to add video themes,
background music or font faces.
If you use mobile data without Wi-Fi connection, you may be charged
for data usage.
Custom-designed Features12
Creating a movie
You can create a new movie by putting images and videos together.
Tap , then tap Create movie.
1
Select images or videos for your movie and tap NEXT.
2
Edit the selected images and videos and then tap SAVE.
3
Deleting files
You can select images or videos to delete from your video by tapping
at the top right corner of its thumbnail.
Custom-designed Features13
Adding files
You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback
time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be
changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Custom-designed Features14
Making a GIF
You can easily make a GIF file using recorded video.
At the desired starting point while watching a video, tap .
1
Select the length of the GIF you want to create.
2
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
• You may use this feature solely for creative purposes. The use of this
feature involving infringement of any other person’s rights, such as
copyright or defamatory or offensive statements, may be subject to civil,
criminal, or administrative liabilities and/or penalties under applicable
laws. You shall not copy, reproduce, distribute, or otherwise make illegal
use of any copyrighted materials without permission of the rightful
owner or copyright holder. To the fullest extent permitted by applicable
law, LG Electronics disclaims all expressed and implied warranties as well
as liabilities associated thereto.
Custom-designed Features15
Google Assistant
You can manage tasks, plan your day, get answers, and much more.
• To use this feature, first connect to the network and sign in to your
Google account.
Launching Google Assistant
Press and hold from the Home screen to launch Google Assistant.
1
Tap GET STARTED.
2
Follow the on-screen instructions to configure the voice settings.
3
• The device saves your voice data for recognition.
Launching Google Assistant with your voice
Say “Ok Google” when the screen is turned off or locked.
1
Say a command or question when
2
the screen.
Launching Google Assistant from the Home
screen
Touch and hold from the Home screen.
1
Say a command or question when
2
the screen.
• Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.
Hi, how can I help?*
Hi, how can I help?*
appears on
appears on
* The
Hi, how can I help?
software version.
Custom-designed Features16
message may change depending on the
Audio recording features
The HD Audio Recorder allows you to configure the audio settings
manually so that you can record audio based on your environment.
Recording modes
You can record a high definition audio file by selecting and configuring the
desired audio mode to suit the recording environment.
EssentialsHD Audio Recorder.
Tap
Normal
You can record audio without extra settings.
Concert
You can record audio in a concert or other music event.
Custom
You can manually personalize the settings to record audio.
Studio Mode
With Studio mode, you can play an audio file or music and record your
voice at the same time, create a chord by recording your voice multiple
times, and record your comments over the presenter’s or speaker’s original
audio file.
Tap EssentialsHD Audio RecorderCustom.
1
Tap .
2
Select an audio file to use as background music.
3
Tap to record voice.
4
Tap to save the recorded file.
5
• Background music can only be played through earphones. Make sure to
plug in earphones before using this feature.
Custom-designed Features17
Other useful features on the HD Audio Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is
recorded.
LCF
You can filter any low-pitched noises such as the low hum of the air
conditioner.
The higher the LCF (Low Cut Filter) value is set, the better high-frequency
noises are filtered.
LMT
It can prevent clipping of the recorded sound. The higher the LMT (Limiter)
value is set, the more low frequency sounds that will not get clipped.
• To change additional settings, tap Settings, then customize the file
type, bit depth, sampling rate and other settings.
• You can monitor sound quality with the connected earpiece while
recording audio. While recording audio in Studio mode, sound
monitoring is not supported. You can hear only the background music.
Custom-designed Features18
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view the locked content in the Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognized by the
fingerprint sensor as the same fingerprint. To ensure security, set the
screen lock using a pattern, PIN or Password.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.
• Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
• When water, dust or other foreign substance is on the fingerprint
sensor or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before using the fingerprint sensor.
• A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface
of the fingerprint sensor.
Custom-designed Features19
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
Tap SettingsGeneralLock screen & securityFingerprints.
1
• This feature is available when the screen lock is set.
- Lock the device with a pattern, PIN or password.
• If the screen lock is not set, configure the lock screen by following the
on-screen instructions. See
Locate the fingerprint sensor on the back of the device and gently put
2
your finger on it to register the fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor.
Setting a screen lock
for details.
Custom-designed Features20
Follow the on-screen instructions.
3
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
When the fingerprint registration is done, tap OK.
4
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Tap SettingsGeneralLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
3
.
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint.
Tap SettingsGeneralLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
On the fingerprint settings screen, activate the desired function:
3
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Unlock content you have locked in the Gallery and
QuickMemo+ with a fingerprint.
Custom-designed Features21
Face recognition
Face recognition overview
You can unlock the screen by using face recognition.
• This feature may be more vulnerable to security than the other screen
locks, such as a Pattern, PIN, and Password.
• When a similar face or a photo of your face is used, the screen may be
unlocked.
• The recognized facial data is securely stored in your device.
• If the device cannot detect your face, or you forgot the screen lock set
for your device, visit the nearest LG Customer Service Center with your
device and ID card.
• To save power, the face recognition feature will not work when the
battery level is below 5%.
Precautions for face recognition
Face recognition accuracy may decrease in the following cases. To increase
its accuracy, check the following before using the device.
• When your face is covered with a hat, eyeglasses, or mask, or your face
is significantly different due to heavy makeup or beard.
• When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to excessively
bright or dark conditions.
Custom-designed Features22
Registering facial data
Before using the face recognition feature, register your facial data on your
device.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
• To use this feature, the screen lock must be set with a Pattern, PIN, or
Password.
• When the screen lock is not set, register the data by following the
on-screen instructions. See
Raise your device in the front of your eyes.
2
Register your face by following the on-screen instructions.
3
• Register your face in a room that is not too bright or dark.
• Position your entire face inside the guideline on the screen, and then
adjust it by slowly moving up, down, left, or right.
When the face registration is done, tap OK.
4
Setting a screen lock
for details.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Pattern, PIN, or
Password.
Tap SettingsGeneralLock screen & securitySelect
1
screen lock.
Unlock the screen according to the specified method.
2
Tap Allow face recognition to allow you to unlock the screen
3
using facial recognition.
Custom-designed Features23
Improving the face recognition
You can add facial data in various conditions to improve face recognition.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Select Improve face recognition.
3
Register your face by following on-screen instructions.
4
When the face registration is done, tap OK.
5
Deleting facial data
You can delete the registered facial data and register it again if the face
recognition does not work properly.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Select Delete face to delete the facial data.
3
Unlocking the screen with your face when the screen
is turned off
With the screen turned off, raise the device in front of your face to unlock
the screen.
To deactivate this feature, follow the instruction below.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Drag Allow when screen is off to deactivate the feature.
3
• Face Recognition feature is available only when the screen is locked.
Custom-designed Features24
Swiping to unlock after face recognized
After your device recognizes your face, you must swipe the screen to
unlock.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Drag Swipe to unlock after face recognized to activate the
3
feature.
Enhancing the face recognition
You can prevent your device from being unlocked by photos, images, or
videos.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Drag Advanced face recognition to activate the feature.
3
• Face Recognition speed may decrease when you activate this feature.
Custom-designed Features25
Voice recognition
Voice recognition overview
You can unlock the screen by using your voice.
• This feature may be more vulnerable to security than the other screen
locks, such as a Pattern, PIN, and Password.
• When a similar voice or your recorded voice is used, the screen may be
unlocked.
• If the device cannot detect your voice or you forgot the screen lock set
for your device, visit the nearest LG Customer Service Center with your
device and ID card.
• The recognized voice data is securely stored in your device.
Precautions for voice recognition
Voice recognition accuracy may decrease in the following cases. To
increase its accuracy, check the following before using the device.
• When you speak different from the registered voice command.
• When you speak in a noisy place.
• When the microphone hole is covered with your hand or any foreign
substances.
• When the registered voice command is too short (3 to 5 syllables are
recommended).
Custom-designed Features26
Registering a voice command
Before using the voice recognition feature, you must register your voice
commands on your device.
Tap SettingsGeneralLock screen & securityVoice
1
Recognition.
• To use this feature, the screen lock must be set with a Pattern, PIN, or
Password.
• When the screen lock is not set, register the data by following the on-
screen instructions. See
Tap NEXT. Then, confirm the screen lock you have set.
2
Tap START.
3
Follow the on-screen instructions to register a voice command.
4
• Say a voice command 4 times with a clear and loud voice.
• Register the voice command in a quiet place.
• Register a voice command within 2 - 3 words. (e.g. ‘Hi, LG’ or ‘LG
Mobile’)
When the voice command has been registered, tap OK.
5
Selecting the voice recognition method
You can select how to use the voice recognition.
Tap SettingsGeneralLock screen & securityVoice
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Voice recognition used to.
3
• Unlock: Unlock the device via voice command.
• Turn on screen: Turn on the screen via voice command.
Setting a screen lock
for details.
Custom-designed Features27
Voice recognition options
You can customize the Voice recognition options.
Tap SettingsGeneralLock screen & securityVoice
1
Recognition.
Customize the following settings.
2
• Change voice: Change the previously registered voice command.
• Delete voice: Delete a registered voice command.
• Voice recognition used to: You can use the voice for security
method or turning on the screen. See
recognition method
• Swipe to unlock after voice recognized: After your phone
recognizes your voice, you must swipe the screen to unlock it.
.
Selecting the voice
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into
multiple windows.
Tap from the Home touch buttons.
1
• Recently-used apps appear.
Tap at the top of the desired app to use the Multi-Window feature.
2
• The selected app appears at the top half of the screen.
You can also access this feature by doing the following:
Touch and hold while using an app.
1
• Recently-used apps appear on the split screen.
Tap at the top of the desired app to use the Multi-Window feature.
2
Custom-designed Features28
• The selected app appears at the bottom of the screen.
• To deactivate the Multi-Window feature, touch and hold on the
Home touch button.
• To adjust the size of the split screen, drag
screen.
• The Multi-Window feature is not supported by some LG apps and apps
downloaded from the Play Store.
at the center of the
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi-Window feature. You can also tap
each app preview.
on the Home touch buttons.
at the top of
Custom-designed Features29
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