Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Center. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Select a plan suitable for your messaging, uploading, downloading,
auto-syncing and location services needs. This can help you avoid any
additional data costs.
• Failure to follow the instructions in this guide and improper use may
damage the device.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
2
Table of contents
01
Custom-designed
Features
6 Camera features
7 Gallery features
10 Google Assistant
12 Fingerprint recognition
15 Multi-tasking feature
02
Basic Functions
18 Product components and
accessories
19 Parts overview
22 Turning the power on or off
23 Installing the SIM card
25 Inserting the memory card
26 Removing the memory card
26 Battery
28 Touch screen
31 Home screen
39 Screen lock
42 Memory card encryption
43 Taking screenshots
44 Do not disturb
03
Useful Apps
46 Installing and uninstalling apps
47 App trash
48 App Shortcuts
49 Phone
53 Messages
54 Camera
65 Gallery
68 Chrome
69 Google apps
70 Contacts
72 QuickMemo+
74 Clock
76 Calendar
77 Music
78 Calculator
78 FM Radio
78 Files
79 Smart cleaning
3
04
Settings
81 Settings
81 Network & internet
88 Connected devices
91 Sound
92 Display
93 Lock screen & security
95 Extensions
96 Digital Wellbeing & parental
controls
96 Apps & notifications
97 Battery
97 Storage
98 Accounts
98 Google
98 System
101 Accessibility
05
107 Regulatory information
(FCC ID number, etc.)
107 Trademarks
108 FAQ
06
For Your Safety
07
LIMITED WARRANTY USA
Appendix
105 LG Language Settings
105 Phone software update
106 Anti-Theft Guide
107 Open Source Software Notice
Information
4Table of contents
01
Custom-designed
Features
Camera features
Portrait
You can create an artistic portrait photo, whereby the subject is in focus
and the background is blurred. You can also edit the image by applying
lighting or color effect to the background.
• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.
• This feature is not available if the surroundings are too dark.
Tap , and tap Portrait.
1
Drag the slide bar to the left or right to adjust the blur strength.
2
Adjust blur strength.
When Portrait is available appears on the screen, tap to take a
3
photo.
• The Portrait feature may not work if the camera cannot recognize
the subject.
Custom-designed Features6
Gallery features
Creating a movie
You can create a new movie by putting images and videos together.
Tap , select an album, then tap Create movie.
1
Select images or videos for your movie and tap Next.
2
Edit the selected images and videos and then tap Save.
3
Deleting files
You can select images or videos to delete from your video by tapping
at the top right corner of its thumbnail.
Custom-designed Features7
Adding files
You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, or change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback
time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be
changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Custom-designed Features8
Making a GIF
You can easily make a GIF file using recorded video.
At the desired starting point while watching a video, tap .
1
Select the length of the GIF you want to create.
2
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
• You may use this feature solely for creative purposes. The use of this
feature involving infringement of any other person’s rights, such as
copyright or defamatory or offensive statements, may be subject to civil,
criminal, or administrative liabilities and/or penalties under applicable
laws. You shall not copy, reproduce, distribute, or otherwise make illegal
use of any copyrighted materials without permission of the rightful
owner or copyright holder. To the fullest extent permitted by applicable
law, LG Electronics disclaims all expressed and implied warranties as well
as liabilities associated thereto.
Custom-designed Features9
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and
get things done while on-the-go.
• To use this feature, first connect to the network and sign in to your
Google Account.
Sign in
Press the Google Assistant key on the left side of the device.
1
or
Touch and hold
Tap GET STARTED.
2
Follow the on-screen instructions.
3
• The device saves your voice data for recognition.
Set whether to use the voice match unlock function.
4
• If you use the voice match unlock function, you can unlock the
device even when the device screen is turned off or the device is
charging by saying “OK Google” or “Hey Google.”.
from the Home screen to launch Google Assistant.
Custom-designed Features10
• This feature may be more vulnerable to security than the other screen
locks, such as Pattern, PIN, and Password.
When a similar voice or your recorded voice is used, the screen may be
unlocked.
• To use this feature, tap
Secure lock settings
method you set to unlock the device. Tap Voice Match, then tap Access with Voice Match
again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method if you fail
to unlock the device with voice recognition. See
for details.
Tap Save.
5
SettingsLock screen & security
Smart Lock, and then use the screen lock
, then enter the currently used unlock method
Setting a screen lock
Accessing by Voice
When the home screen is turned off or locked, say “OK Google” or
1
“Hey Google”.
When the Google Assistant screen appears, say a command or ask a
2
question.
Accessing from Home Screen or Any Other
Screen
Press the Google Assistant key on the left side of the device.
1
or
Touch and hold
Say a command or question when you see on the bottom of the
2
screen.
from the Home screen to launch Google Assistant.
• Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.
Custom-designed Features11
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view locked contents in QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognized by the
fingerprint sensor as the same fingerprint. For added security, set the
screen lock using a pattern, PIN or Password.
• If the device cannot detect your fingerprint, or you forget the value
specified for registration, visit the nearest LG Customer Service center
with your device and ID card.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.
• Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
• When water, dust or other foreign substance is on the fingerprint
sensor or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before using the fingerprint sensor.
• A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
Custom-designed Features12
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface
of the fingerprint sensor.
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
Tap SettingsLock screen & securityFingerprints.
1
• This feature is available only when the screen lock is set.
- Lock the device with a pattern, PIN or password.
• If the screen lock is not set, enable it by following the on-screen
instructions. See
Locate the fingerprint sensor on the back of the device and gently put
2
your finger on it to register the fingerprint.
Setting a screen lock
for details.
Custom-designed Features13
Follow the on-screen instructions.
3
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint is registered.
When the fingerprint registration is done, tap OK.
4
• Tap Add more to register another fingerprint. If you register only
one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As a
preventative measure, register multiple fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Tap SettingsLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
From the fingerprint list, tap a fingerprint to rename it. To delete it,
3
tap
.
Unlocking the screen with a fingerprint
You can unlock the screen or view locked content by using your
fingerprint.
Tap SettingsLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
On the fingerprint settings screen, activate the desired function:
3
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Access contents you have locked in QuickMemo+
with a fingerprint.
Custom-designed Features14
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into
multiple windows.
Tap from the Home touch buttons.
1
• Recently-used apps appear.
Tap at the top of the desired app to use the Multi-Window feature.
2
• The selected app appears at the top half of the screen.
You can also access this feature by doing the following:
Touch and hold while using an app.
1
• Recently-used apps appear on the split screen.
Tap at the top of the desired app to use the Multi-Window feature.
2
• The selected app appears at the bottom of the screen.
Custom-designed Features15
• To deactivate the Multi-Window feature, touch and hold on the
Home touch button.
• To adjust the size of the split screen, drag
screen.
• The Multi-Window feature is not supported by some LG apps and apps
downloaded from Play Store.
at the center of the
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi-Window feature. You can also tap
each app preview.
on the Home touch buttons.
at the top of
Custom-designed Features16
02
Basic Functions
Product components and
accessories
The following items are included with your device.
• Device
• USB cable
• Charger
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact an LG Customer Service Center.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional basic items, contact an LG Customer Service
Center.
• To purchase optional items, contact an LG Customer Service Center for
available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
• Quick Start Guide
• Ejection pin
Basic Functions18
Parts overview
Microphone
Charger/USB cable port
Proximity/Ambient light
Front camera lens
Volume keys (+/-)
Nano-SIM/Memory card
Stereo headset jack
Rear camera lens
sensor
Google Assistant
tray
Earpiece
Power/Lock key
Touch screen
Flash
Fingerprint sensor
SpeakerMicrophone
Basic Functions19
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.
• Press and hold the volume down key and Power/Lock key at the same
time for a second to take a screenshot.
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyzes the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a photo.
To take continuous photos, press and hold the Volume key.
- Press the Volume Down key twice to launch the Camera app when
the screen is locked or turned off. Press the Volume Up key twice to
launch Capture+.
• Power/Lock key
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
Basic Functions20
• Some functions may be restricted for access, depending on the device
Good example
Bad example
specifications.
• Do not put heavy objects on the device or sit on it. Doing so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
• Google Assistant key
- Your device has Google Assistant built in. Find answers and get
things done while on-the-go. To get started, just tap the Google
Assistant key on the side of the phone.
- Activate Google assistant. See
Google Assistant
for details.
Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.
Basic Functions21
Do not cover the microphone.Microphone
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
Press and hold the Power/Lock key and the Volume Down key at the
1
same time until the power is turned off.
When the device restarts, release the key.
2
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn the device off.
• Power off and restart: Restart the device.
Basic Functions22
Installing the SIM card
Insert the SIM card provided by your mobile service provider to start using
your device.
• Be careful with the ejection pin since it has a sharp edge.
• In order for the water-resistant and dust-resistant features to work
effectively, the card tray must be inserted correctly.
Insert the ejection pin into the hole on the card tray.
1
Pull out the card tray.
2
Basic Functions23
Put the SIM card on the card tray with the gold-colored contacts
3
facing downwards.
SIM card
Insert the card tray back into the slot.
4
• This device supports only Nano SIM cards.
• For problem-free performance, it is recommended to use the device
with the correct type of SIM card.
• If you insert the card tray into your device while the card tray is wet,
your device may be damaged. Always make sure the card tray is dry.
Precautions when using the SIM card
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
Basic Functions24
Inserting the memory card
Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the
memory card manufacturer and type, some memory card may not be
compatible with your device.
Insert the ejection pin into the hole on the card tray.
1
Pull out the card tray.
2
Put the memory card on the card tray with the gold-colored contacts
3
facing downwards.
Memory card
(optional-sold separately)
SIM card
Insert the card tray back into the slot.
4
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
Basic Functions25
Removing the memory card
Unmount the memory card before removing it for safety.
Tap SettingsStorage .
1
Insert the ejection pin into the hole in the card tray and then pull out
2
the card tray from the device.
Remove the memory card from the card tray.
3
Insert the card tray back into the slot.
4
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery.
Charging cable
terminal
USB Type-C port
Basic Functions26
USB Type-C cable
• Ensure that the inside of the device does not make contact with a
metallic object or water.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to device.
If there is moisture, stop using the device immediately and remove the
moisture completely.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a
longer time than plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
• When you are vising the Service Center with a battery issue, bring the
product and the charger with you. Since the battery is a consumable,
the battery life may be shortened as times goes.
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Stop apps and functions from running in the background to increase
battery life.
To minimize battery consumption, follow these tips:
• Turn off the Bluetooth® or Wi-Fi network function when not using them.
• Set the screen timeout to as short a time as possible.
• Minimize the screen brightness.
• Set a screen lock when the device is not in use.
• Check the battery level while using any downloaded apps.
Basic Functions27
Touch screen
You can familiarize yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Touching and holding
Touch and hold for several seconds to display a menu with available
options.
Basic Functions28
Double-tapping
Tap the screen twice quickly to zoom in or out on a specific app.
Dragging
Touch and hold an item, such as an app or widget, then move your finger
to a desired location in a controlled motion. You can use this gesture to
move an item.
Swiping
Touch the screen with your finger and move it quickly without pausing.
You can use this gesture to scroll through a list, a web page, photos,
screens, and more.
Basic Functions29
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