LG KU-17WDVD Service Manual

LG®13”—23” LCD Television Limited Warranty – USA (continued)

CUSTOMER INTERACTIVE CENTER NUMBERS

To obtain Customer Assistance, Product
Information, or Dealer or Authorized
Service Center location:

Call 1-800-243-0000 (24 hours a day, 365 days per

year) and select the appropriate option from the menu.

Or visit our website at: http://www.lgservice.com

CONCERNING PIXEL FUNCTIONALITY: An LCD Television contains hundreds of thousands of individual pixels.

LCD displays typically contain a small number of pixels that do not function normally. Your display has been inspect­ed and is in compliance with manufacturer’s specifications, indicating that any pixel defects do not effect the oper­ation or use of your display.

BEFORE CALLING FOR SERVICE:

Please have your product model number, serial number, and the date of purchase available.
Under some circumstances you may be asked to provide a reserve deposit to the LG

®

Service Center, using a
credit card number as surety for advanced shipment. Your credit card will not be charged if you return the defec­tive unit within 10 working days.
If a replacement unit is received, please use the carton and packaging from that unit in returning the defective
unit to the LG®Service Center.
Parts and service in accordance with the LG®warranty is our responsibility and will be provided without charge.
Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory war­ranty service, write or call the LG®Customer Interactive Service.
To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization before returning
any product to the Factory Service Center. Contact the Customer Interactive Center for details.

Service for your LG®Television is provided through LG Electronics Alabama, Inc., the authorized LG®Service
Center for the United States.

TO CONTACT LG ELECTRONICS BY MAIL:

LG®Customer Interactive Center
P. O. Box 240007
201 James Record Road
Huntsville, Alabama 35824
ATTN: CIC

®

LCD Televisions are marketed and distributed in the United States by:

LG
LG Electronics Corporation, 2000 Millbrook Drive, Lincolnshire, IL 60069.

LG Electronics, Inc.

13”—23” LCD Television Limited Warranty - USA

Your LG®LCD Television will be repaired or replaced, at LG’s option, if it proves to be defective in material or work­manship under normal use, during the warranty period ("Warranty Period") listed below, effective from the date
("Date of Purchase") of original consumer purchase of the product. This warranty is good only to the original pur­chaser of the product and effective only when used in the United States, excluding U.S. Territories.

WARRANTY PERIOD:

LABOR: One Year from the Date of Purchase.

PARTS: One Year from the Date of Purchase.

HOW SERVICE IS HANDLED:

Factory Service: Call 1-800-243-0000

(24 hours a day, 365 days per year) for instructions
on getting the defective unit repaired or replaced.

Replacement Units and Repair Parts may be new
or factory remanufactured.

Please retain dated sales receipt and your box

to return the unit to LG®for replacement.

Replacement Units and Repair Parts are warranted
for the remaining portion of the original unit’s war-

Visit our website at: http://www.lgservice.com

ranty period.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS
WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY
NATURE, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST OR CORRUPTED PROGRAMMING OR
DATA, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do

not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied
warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal
rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

● damage caused in shipping or transit

● service required as a result of improper installation,

including incorrect or insufficient AC supply (please
consult the owner’s manual for power supply
requirements).

● installation or repair of antenna systems, cable con-

verters, cable company supplied equipment, or
other components in a video system

● set-up or adjustment on consumer controls, or

damage caused by improper adjustments

● damage caused by other system components

● any unit that has been modified or incorporated

into any other product

● replacement of batteries on the remote control.

● damage (including cosmetic damage), failure, loss

or personal injury due to misuse, abuse, negli­gence, improper maintenance or storage, or to acts
of nature or other causes beyond our control.
(Causes beyond our control include but are not lim­ited to lightning strike, power surges, power out­ages and water damage.)

● repair or replacement of warranted parts by other

than an LG®authorized service centers.

● units purchased or serviced outside of the U.S.A.

● product where the original factory serial numbers

have been removed, defaced or changed in any
way.

● product sold and labeled as “as is, where is” or sim-

ilar disclaimer.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

P/N : 3828VA0387K

(ML027B)

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