LG K9 BLACK Owners Manual [nl]

USER GUIDE

LM-X210EM

ENGLISH FRANÇAIS DEUTSCH ITALIANO NEDERLANDS

MFL70448807 (1.0)

www.lg.com

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

• This user guide is written in major languages for each country.

Depending on the language used, content may partly differ.

ENGLISH

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

14 Multi-tasking feature 15 quick share 16 Gallery features 20 Google Assistant

34 Touch screen 37 Home screen 46 Screen lock 50 Memory card encryption 51 Taking screenshots 52 Entering text 57 Do not disturb

Basic Functions

22 Product components and

accessories

23 Parts overview 26 Turning the power on or off 27 Installing the SIM card 29 Inserting the memory card 30 Removing the memory card 30 Battery

Useful Apps

59 Installing and uninstalling apps 60 App trash 61 App Shortcuts 62 Phone 65 Messaging 66 Camera 73 Gallery 77 Contacts 79 QuickMemo+ 81 Clock 82 Calendar

82 Tasks

83 Music 84 Calculator 84 Audio Recorder 85 Email 85 FM Radio 85 File Manager 86 Smart Doctor 86 LG Mobile Switch 86 Downloads 87 SmartWorld 87 RemoteCall Service 88 Cell Broadcast 88 Chrome 88 Google apps

Settings

92 Settings 92 Networks 101 Sound & notification 102 Display 103 General

Appendix

112 LG Language Settings 112 LG Bridge 113 Phone software update 115 Anti-Theft Guide 116 Open Source Software Notice

Information

116

Regulatory information (Regulation

ID number, E-labeling, etc.)

117 Trademarks 117 DECLARATION OF

CONFORMITY

117 Contact office for compliance of

this product

118 More information 121 FAQ

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information. This device has been designed to comply with applicable safety requirements for

exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.

• The highest SAR value for this model tested for use at the ear is 0.763 W/kg

(10 g) and when worn on the body is 1.430 W/kg (10 g).

• This device meets RF exposure guidelines when used either in the normal use

position against the ear or when positioned at least 5 mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Information about the RF exposure from FCC

In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both international and U.S. standards. The design of this device complies with FCC guidelines and these international standards.

Part 15.19 statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that

may cause undesired operation.

Part 15.21 Statement

Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

Body-worn Operation

This device was tested for typical bodyworn operations with the back of the device kept 0.39 inches (1cm) between the user’s body and the back of the device. To comply with FCC RF exposure requirements, a minimum separation distance of

0.39 inches (1cm) must be maintained between the user’s body and the back of the device.

Any beltclips, holsters, and similar accessories containing metallic components may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance between the user’s body and the back of the device, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided.

6Guidelines for safe and efficient use

Part 15.105 Statement

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Product care and maintenance

• Use only in-box accessories which are authorised by LG. LG does not guarantee

any damage or failure which is caused by third party accessories.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

7Guidelines for safe and efficient use

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• Please ensure that the product does not get in contact with liquid. Do not

use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes color. Please note that this will limit you from receiving any free-of-charge repair services provided under warranty.

8Guidelines for safe and efficient use

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission.

Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

• Pacemaker manufacturers recommend that you leave at least 15 cm of space

between other devices and a pacemaker to avoid potential interference with the pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

• Use your device in temperatures between 0 ºC and 40 ºC, if possible. Exposing

your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions

so require.

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

9Guidelines for safe and efficient use

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

10Guidelines for safe and efficient use

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

11Guidelines for safe and efficient use

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or claws, come

into contact with the battery. This could cause a fire.

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account information.

• If your device is lost or stolen, change the password of your account to secure

your personal information.

• Do not use applications from unknown sources.

12Guidelines for safe and efficient use

Custom-designed Features

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into the multiple windows.

While using an app, touch and hold then select an app from the recently-used apps list.

• You can use two apps at the same time.

• To stop the Multi-Window feature, touch and hold

• To adjust the size of the split screen, drag at the center of the

screen.

• The Multi-Window feature is not supported by some apps, including

downloaded apps.

from the Home touch buttons,

Overview screen

The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap

Custom-designed Features 14

on the Home touch buttons.

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi-Window feature. You can also tap each app.

at the top of

quick share

You can share a photo or video to the app you want immediately after taking it.

Tap , then take a photo or record a video.

Tap the app icon that appears on the screen to share it using that app.

You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

quick share icon

• The app displayed by the quick share icon may vary, depending on the

type and frequency of access to the apps installed on the device.

• This feature is available only in specific modes.

Custom-designed Features 15

Gallery features

Floating button

You can use the floating button at the lower part of the Gallery app screen in landscape mode.

• After dragging the

button to return to the Home screen.

• You can drag the button to the left or right to move the floating

button as desired.

button upwards, release it when you reach the

Custom-designed Features 16

Creating a movie

You can create a new movie by putting images and videos together.

Tap , select an album, and then tap Create movie.

Select images or videos for your movie and tap NEXT.

Edit the selected images and videos and then tap SAVE.

Deleting files

You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.

Adding files

You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.

Custom-designed Features 17

Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.

Adding file effects

Tap to add a theme or background music, change the font, and add a title and author.

• Download the VASSET app from the Play Store to add video themes,

background music or font faces. If you use mobile data without connecting to a Wi-Fi network, you may

be charged for data usage.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping .

Previewing a file

Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.

• A maximum of 50 images and videos can be used to create a video.

• The playback time for an image is 3 seconds by default and it cannot be

changed. Videos can be trimmed down to a minimum of 1 second.

• This feature may not support some image or video formats.

Custom-designed Features 18

Making a GIF

You can easily make a GIF file using previously recorded video.

At the desired starting point while watching a video, tap .

Select the length of the GIF you want to create.

• The GIF file is generated for the time selected from the current

time.

• For videos less than 5 seconds, GIF images are automatically

generated for the remaining time.

• You may use this feature solely for creative purposes. The use of this

feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.

You can also create a GIF file from the Gallery.

While viewing an album, tap Create GIF.

Select the desired photos and videos to create a GIF file and then tap

NEXT.

• You can add more images and adjust the GIF speed, screen ratio,

and file order.

Tap SAVE.

• A maximum of 100 images can be used to create a GIF file.

Custom-designed Features 19

Google Assistant

You can manage tasks, plan your day, get answers, and much more.

• To use this feature, first connect to the network and sign in to your

Google account.

Launching Google Assistant

Press and hold from the Home screen to launch Google Assistant.

Tap GET STARTED.

Follow the on-screen instructions to configure the voice settings.

• The device saves your voice data for recognition.

Launching Google Assistant with your voice

Say “Ok Google” when the screen is locked.

Say a command or question when

the screen.

Hi, how can I help?*

appears on

Launching Google Assistant from the Home screen

Touch and hold from the Home screen.

Say a command or question when

the screen.

Hi, how can I help?*

appears on

• Voice recognition accuracy may decrease if you speak with an unclear

voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

* The

Hi, how can I help?

software version.

Custom-designed Features 20

message may change depending on the

Basic Functions

Product components and

accessories

The following items are included with your device.

• Device

• Stereo headset

• USB cable

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional items, contact an LG Customer Service Centre.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Charger

• Quick Start Guide

• Battery

Basic Functions 22

Parts overview

Proximity/Ambient light

sensor

Front camera lens

Microphone

Earpiece

Microphone

Touch screen

Stereo headset jack

Flash

Power/Lock key

Speaker

Rear camera lens

Volume keys (+/-)

Charger/USB cable port

Basic Functions 23

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyses the ambient light intensity when the auto-brightness control mode is turned on.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo. To take continuous shots of photos, press and hold the Volume key.

- Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

• Power/Lock key

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control option.

• Some functions may be restricted for access, depending on the device

specifications.

• Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Basic Functions 24

Hold the device correctly as shown below. If you cover the microphone

hole with a hand, finger, or protective case while using the device, you may sound unclear during a call.

Good example Bad example

Microphone

Basic Functions 25

Do not cover the microphone.

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn the device off.

• Power off and restart: Restart the device.

• Turn on Airplane mode: Block telecommunication-related functions,

including making phone calls, messaging and browsing the Internet. Other functions remain available.

Basic Functions 26

Installing the SIM card

Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device.

To remove the back cover, hold the phone firmly in one hand. With your

other hand, lift off the back cover with your thumbnail as shown in the figure below.

Slide the SIM card into the SIM card slot with the gold-colored

contacts facing downwards.

Lower slot

SIM card

Basic Functions 27

• This device supports only Nano SIM cards.

Nano Micro Standard

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider.

To remove the SIM card

Push the pin on the left of the SIM card slot downwards, as indicated in the image below.

Precautions when using the SIM card

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

Basic Functions 28

Inserting the memory card

The device can support up to a 32 GB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device.

To remove the back cover, hold the phone firmly in one hand. With your

other hand, lift off the back cover with your thumbnail as shown in the figure below.

Insert the memory card into the memory card slot.

Upper slot

Memory card (optional)

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

Basic Functions 29

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