Please read this manual carefully before operating
your set and retain it for future reference.
Original instruction
[Representative] LG Electronics Inc. EU Representative : LG Electronics European Shared
Service Center B.V. Krijgsman 1, 1186 DM Amstelveen, The Netherlands
[Manufacturer] LG Electronics Inc. Changwon 2nd factory 84, Wanam-ro, Seongsan-gu, Changwon-si, Gyeongsangnam-do, KOREA
• Air to Water Heat Pump system can be used as various heating solution from floor heating to
hot water supply with multiple heat sources. It is 4 times more energy efficient than
conventional system.
• High efficiency with conventional boiler functions.
Why is AWHP(Air to Water Heat Pump)?
• Various regulations are implemented in Europe to reduce energy use of building heating.
• Also, AWHP-related subsidy programs are implemented by country.
Read this manual
Inside you will find many helpful hints on how to use and maintain your AWHP properly. Just a
little preventive care on your part can save you a great deal of time and money over the life of
your product.
You'll find many answers to common problems in the chart of troubleshooting tips. If you review
our chart of Troubleshooting Tips first, you may not need to call for service at all.
For your records
Staple your receipt to this page in case you need it to prove the date of purchase or for warranty
purposes. Write the model number and the serial number here:
Model number :
Serial number :
You can find them on a label on the side of each unit.
Dealer’s name :
Date of purchase :
TABLE OF CONTENTS
2INTRODUCTION
5SAFETY INSTRUCTIONS
11 PRODUCT INTRODUCTION
11Typical installation scene (For Split)
12Typical installation scene (For Hydrosplit)
13Remote controller
14 DESCRIPTION OF THE OPERATION
14Main screen
14Menu screen
15Setting screen
15Popup screen
16Monitoring(For Split)
16Returning to the screen
17Monitoring(For Hydrosplit)
18 OPERATION SETTING
18On / Off
18Operation mode
19Cooling operation
20Heating operation
21AI / Auto operation
TABLE OF CONTENTS
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22 TEMPERATURE SETTING
22Controlling desired temperature
23Select Temperature Sensor
24DHW heating operation
24Quick DHW tank heating
25View temperature
27 LOCK SETTING
27How to enter Lock setting
27Lock setting – all, on/off, mode, DHW lock
32How to enter schedule
33Daily schedule
34Schedules & Edit
35Schedules & Edit – Add schedule
TABLE OF CONTENTS
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36Exception Day
37 METER INTERFACE SETTING
37Connection path of meter interface
38Information of meter interface
39 FUNCTION SETTING
39How to enter function setting
40Function setting
41Low Noise Mode Time
42Wi-Fi Pairing
43Water Temperature Setting
443rd Party Boiler
45 USER SETTING
45How to enter user setting
45User Setting
46Language
47Temperature Unit
48Screen Saver Timer
48LCD Brightness In Idle
49Date
50Time
51Summer Time
52Password
53Schedule Initialization
54Theme
54System Reboot
55 OVERVIEW OWNER’S SETTINGS
55Menu structure
57 USING THERMOSTAT
57How to use thermostat
58 EMERGENCY OPERATION
60 MAINTENANCE AND SERVICE
60Maintenance activities
60When the unit is not going....
60Call the service immediately in the following situations
SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
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Read the precautions in this manual
carefully before operating the unit.
This symbol indicates that the
Operation Manual should be read
carefully.
This appliance is filled with
flammable refrigerant (R32)
This symbol indicates that a service
personnel should be handling this
equipment with reference to the
Installation Manual.
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the
appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
This symbol is displayed to indicate matters and operations
!
that can cause risk.
Read the part with this symbol carefully and follow the
instructions in order to avoid risk.
WARNING
!
This indicates that the failure to follow the instructions can cause
serious injury or death.
CAUTION
!
This indicates that the failure to follow the instructions can cause
the minor injury or damage to the product.
WARNING
!
• Always ground the product.
- There is a risk of electric shock.
• Do not use a defective or underrated circuit breaker. Use the correctly
rated breaker and fuse.
- There is risk of fire or electric shock.
• Do not use a multi outlet. Always use this appliance on a dedicated circuit
and breaker.
- There is risk of fire or electric shock.
SAFETY INSTRUCTIONS
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• For electrical work, contact the dealer, seller, a qualified electrician, or an
Authorized Service Center. Do not disassemble or repair the product by
yourself.
- There is risk of fire or electric shock.
• Always ground the product as per the wiring diagram. Do not connect the
ground wire to gas or water pipes lightning rod or telephone ground wire.
- There is risk of fire or electric shock.
• Install the panel and the cover of control box securely.
- There is risk of fire or electric shock due to dust, water etc.
• Use the correctly rated breaker or fuse.
- There is risk of fire or electric shock.
• Do not modify or extend the power cable. If the power cable or cord has
scratches or skin peeled off or deteriorated then it must be replaced.
- There is risk of fire or electric shock.
• For installation, removal or reinstall , always contact the dealer or an
Authorized Service Center.
- There is risk of fire, electric shock, explosion, or injury.
• Do not install the product on a defective installation stand. Be sure that the
installation area does not deteriorate with age.
- It may cause product to fall.
• Never install the unit on a moving base or a place from where it can fall
down.
- The falling unit can cause damage or injury or even death of a person.
• When the product is soaked (flooded or submerged) in water, contact an
Authorized Service Center for repair before using it again.
- There is risk of fire or electric shock.
• Be sure to check the refrigerant to be used. Please read the label on the
product.
- Incorrect refrigerant can prevent the normal operation of the unit.
• Don't use a power cord, a plug or a loose socket which is damaged.
- Otherwise it may cause a fire or electrical shock.
• Do not touch , operate, or repair the product with wet hands.
- There is risk of electric shock or fire.
• Do not place a heater or other heating appliances near the power cable.
- There is risk of fire and electric shock.
• Do not allow water to run into electric parts. Install the unit away from
water sources.
- There is risk of fire, failure of the product, or electric shock.
• Do not store or use or even allow flammable gas or combustibles near the
product.
- There is risk of fire.
SAFETY INSTRUCTIONS
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• Wiring connections must be secured tightly and the cable should be
routed properly so that there is no force pulling the cable from the
connection terminals.
- Improper or loose connections can cause heat generation or fire.
• Safely dispose off the packing materials. Like screws, nails, batteries,
broken things etc after installation or service and then tear away and throw
away the plastic packaging bags.
- Children may play with them and cause injury.
• Make sure to check that the power device is not dirty, loose or broken and
then turn on the power.
- Dirty, loose or broken power device can cause electric shock or fire.
• In unit the step-up capacitor supplies high voltage electricity to the
electrical components. Be sure to discharge the capacitor completely
before conducting the repair work.
- An charged capacitor can cause electrical shock.
• When installing the unit, use the installation kit provided with the product.
- Otherwise the unit may fall and cause severe injury.
• Be sure to use only those parts which are listed in the service parts list.
Never attempt to modify the equipment.
- The use of inappropriate parts can cause an electrical shock, excessive
heat generation or fire.
• Do not use the product in a tightly closed space for a long time. Perform
ventilation regularly.
- Oxygen deficiency could occur and hence harm your health.
• Do not open the front cover or grille of the product during operation.
(Do not touch the electrostatic filter, if the unit is so equipped.)
- There is risk of physical injury, electric shock, or product failure.
• If strange sounds, smell or smoke comes from product, immediately turn
the breaker off or disconnect the power supply cable.
- There is risk of electric shock or fire.
• Ventilate the product room from time to time when operating it together
with a stove, or heating element etc.
- Oxygen deficiency can occur and hence harm your health.
• Turn the main power off when cleaning or repairing the product.
- There is risk of electric shock.
• Take care to ensure that nobody especially kids could step on or fall onto
the unit.
- This could result in personal injury and product damage.
• Take care to ensure that power cable could not be pulled out or damaged
during operation.
- There is risk of fire or electric shock.
SAFETY INSTRUCTIONS
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• Do not touch any electric part with wet hands. you should be cut power
before touching electric part.
- There is risk of electric shock or fire.
• Do not touch refrigerant pipe and water pipe or any internal parts while the
unit is operating or immediately after operation.
- There is risk of burns or frostbite, personal injury.
• If you touch the pipe or internal parts, you should be wear protection or
wait time to return to normal temperature.
- Otherwise , it may cause burns or frostbite, personal injury.
• Do not touch leaked refrigerant directly.
- There is risk of frostbite.
• Make sure to install mixing valve (field supply). The mixing valve is setting
the water temperature. The hot water temperature maximum values shall
be selected according to the applicable legislation.
• Do not heated to a temperature of more than provided by the product.
- Otherwise, it may cause fire or damage of product.
• This appliance is intended to be used by expert or trained users in shops, in
light industry and on farms, or for commercial use by lay persons.
• Do not step on the unit and do not put anything on it.
It may cause an injury through dropping of the unit or falling down.
• Use a vacuum pump or Inert (nitrogen) gas when doing leakage test or air
purge. Do not compress air or Oxygen and Do not use Flammable gases.
Otherwise, it may cause fire or explosion.
- There is the risk of death, injury, fire or explosion.
• The appliance shall be stored in a well-ventilated area where the room size
corresponds to the room area as specified for operation.
• The appliance shall be stored in a room without continuously operating
open flames (for example an operating gas appliance) and ignition sources
(for example an operating electric heater).
• The appliance shall be stored so as to prevent mechanical damage from
occurring.(for R32)
• Any person who is involved with working on or breaking into a refrigerant
circuit should hold a current valid certificate from an industry-accredited
assessment authority, which authorises their competence to handle
refrigerants safely in accordance with an industry recognised assessment
specification.(for R32)
• Keep any required ventilation openings clear of obstruction.(for R32)
• Servicing shall only be performed as recommended by the equipment
manufacturer. Maintenance and repair requiring the assistance of other
skilled personnel shall be carried out under the supervision of the person
competent in the use of flammable refrigerants. (for R32)
SAFETY INSTRUCTIONS
9
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• The appliance shall be stored in a well-ventilated area where the room size
corresponds to the room area as specified for operation. (for R32)
• The appliance shall be stored in a room without continuously operating
open flames (for example an operating gas appliance) and ignition sources
(for example an operating electric heater). (for R32)
CAUTION
!
• Two or more people must lift and transport the product.
- Avoid personal injury.
• Do not install the product where it will be exposed to sea wind (salt spray)
directly.
- It may cause corrosion on the product.
• Keep level even when installing the product.
- To avoid vibration or noise.
• Do not install the product where the noise or hot air from the unit could
damage or disturb the neighborhoods.
- It may cause a problem for your neighbors and hence dispute.
• Always check for gas (refrigerant) leakage after installation or repair of
product.
- Low refrigerant levels may cause failure of product.
• Do not use the product for special purposes, such as preserving foods,
works of art, etc. It is a consumer AWHP, not a precision refrigeration
system.
- There is risk of damage or loss of property.
• Do not block the inlet or outlet of air flow.
- It may cause product failure.
• Use a soft cloth to clean. Do not use harsh detergents, solvents or
splashing water etc.
- There is risk of fire, electric shock, or damage to the plastic parts of the
product.
• Do not step on or put anything on the product.
- There is risk of personal injury and failure of product.
• Do not insert hands or other objects through the air inlet or outlet while the
product is operating.
- There are sharp and moving parts that could cause personal injury.
• Be cautious when unpacking and installing the product.
- Sharp edges could cause injury.
• If the refrigerant gas leaks during the repair, do not touch the leaking
refrigerant gas.
- The refrigerant gas can cause frostbite (cold burn).
SAFETY INSTRUCTIONS
10
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• Do not tilt the unit when removing or uninstalling it.
- The condensed water inside can spill.
Do not mix air or gas other than the specified refrigerant used in the system.
•
- If air enters the refrigerant system, an excessively high pressure results,
causing equipment damage or injury.
• If the refrigerant gas leaks during the installation, ventilate the area
immediately.
- Otherwise it can be harmful for your health.
• Dismantling the unit, treatment of the refrigerant oil and eventual parts
should be done in accordance with local and national standards.
• Do not expose your skin or kids or plants to the cool or hot air draft.
- This could harm to your health.
• Use a firm stool or ladder when cleaning, maintaining or repairing the
product at an height.
- Be careful and avoid personal injury.
• The hot water may not be available immediately, during disinfection
operation or depending on the amount of hot water.
• During floor heating operation it is important to limit the
minimum/maximum water temperature.
• If anyone other than a licensed Professional installs, repairs, or alters LG
Electronics Air Conditioning Products, the warranty is voided.
- All costs associated with repair are then the full responsibility of the
owner.
• Do not install the unit in potentially explosive atmospheres.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
appliance.
This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision.
PRODUCT INTRODUCTION
4
3
Water
Out
Water
In
1
6
2
5
Typical installation scene (For Split)
PRODUCT INTRODUCTION
11
ENGLISH
1. Indoor unit
2. Outdoor unit
3. Refrigerant pipe and connecting cable
4. Water pipe
5. Ground wire to ground outdoor unit to prevent electrical shocks.
6. Remote controller
*The shape of products can be changed according to the model capacity and type.
PRODUCT INTRODUCTION
4
3
Water
Out
Water
Out
Water
In
Water
In
1
6
2
5
12
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Typical installation scene (For Hydrosplit)
1. Indoor unit
2. Outdoor unit
3. Connecting cable
4. Water pipe
5. Ground wire to ground outdoor unit to prevent electrical shocks.
*The shape of products can be changed according to the model capacity and type.
Remote controller
Operation display
window
PRODUCT INTRODUCTION
13
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Back button
Up/Down/Left/Right
OK
On/Off button
OK button
button
Operation display window
Back button
Up/down/left/right button
OK button
On/Off button
Operation and Settings status display
When you move to the previous stage from the menu’s
setting stage
When you change the menu’s setting value
When you save the menu’s setting value
When you turn ON/OFF the AWHP
NOTE
• The remote controller is located on the indoor unit from factory. It can be repositioned at living space using cover plate accessory kit.
• Some functions may not be operated and displayed depending on the product type.
• The actual product can be different from above contents depending upon model type.
• When using simultaneous operation system, whenever press remote controller button, system will approximately operate after 1~2 minutes.
DESCRIPTION OF THE OPERATION
14
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DESCRIPTION OF THE OPERATION
Main screen
In the main screen, press [<, >(left/right)] button to select the category to set, and you can
control by pressing [∧,∨ (up/down)] button.
Menu screen
In the main screen, press [<, >(left/right)] button to select the menu and press [OK] button to
move to menu screen.
In the menu screen, press [<, >(left/right)] button to select the category to set, and press [OK]
button to move to the detail screen.
Setting screen
Select the category to set using [∧,∨(up/down)] button.
In each detail screen of the menu, as in the box in the left figure,
when “<,>” icons are displayed at the same time, you can
immediately apply the setting value by pressing [<, >(left/right)]
button.
※ For the values that can be set in each category, refer to the
detail manual for each function.
In each detail screen of the menu, as in the box in the left figure,
if only “>” icon is displayed, you can move to the detail setting
screen by pressing [>(right) or OK] button.
※ For the values that can be set in each category, refer to the
detail manual for each function.
DESCRIPTION OF THE OPERATION
15
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Popup screen
The toast message is the message displayed at the bottom of the screen when an operation is
turned On/Off or if a function is set / canceled.
The popup message is mainly displayed when an error occurred in the product.
< Toast message >< Popup message >
DESCRIPTION OF THE OPERATION
16
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Monitoring(For Split)
In the main screen, you can enter the monitoring screen by pressing [Back] button
In the monitoring screen, you can check the following information,
- The room temperature
- The water inlet / outlet temperature
- The water pump operation
Returning to the screen
In the main screen, after moving to the category by pressing [<, >(left/right)] button, if there is no
remote controller operation, after 10 seconds, it returns to the main screen basic position. (basic
position: indoor temperature display part)
In the screens except the main screen, if there is no remote controller operation for 1 minute, it
moves to the main screen.
DESCRIPTION OF THE OPERATION
Monitoring (For Hydrosplit)
In the main screen, you can enter the monitoring screen by pressing [Back] button
In the monitoring screen, you can check the following information,
- The room temperature
- The water inlet / outlet temperature
- The water pump operation
- The water flow rate
- The water pressure
17
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OK
Returning to the screen
In the main screen, after moving to the category by pressing [<, >(left/right)] button, if there is no
remote controller operation, after 10 seconds, it returns to the main screen basic position. (basic
position: indoor temperature display part)
In the screens except the main screen, if there is no remote controller operation for 1 minute, it
moves to the main screen.
OPERATION SETTING
18
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OPERATION SETTING
On / Off
will be turned on or off.
Press the remote controller’s (On/Off) button.
- If the product is in operation, On/Off button will be illuminated.
If the product is in off, On/Off button backlight will be off.
Operation mode
You can easily control the desired operation mode.
In the main screen, press [<,>(left/right)] button to select the operation mode or home leave or
hold category, and press [∧,∨(up/down)] button to set the operation mode.
※Some products may not support some operation modes.
ModeDescription
Cool the room to the desired temperature.
Cool
HeatHeats the room to the desired room temperature.
AI / Auto
Activated when No. 4 ON of indoor unit PCB DIP SW 2. (Refer to
installer setting.)
The product automatically provides the appropriate fan speed based on
the temperature of the room.
OPERATION SETTING
Cooling operation
Cooling operation’s minimum setting temperature is 5 °C.
• The desired temperature can be controlled in the units of 1 °C.
- Set the desired temperature lower than the water temperature.
- water temperature is displayed on the default screen of the remote controller.
- If the setpoint is set higher than the water temperature, then the unit will remain in the cool
mode but will not begin to cool the water temperature exceeds the setpoint.
- If your unit is operating in cooling mode and you press the [On/Off] button the cooling operation
will shut off.
NOTE
19
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Activated when No. 4 ON of indoor unit PCB DIP SW 2 (Refer to installer setting)
What is 3 minutes delay function?
After the cooling stops, when the product is started right away, the reason that the cold
water does not come out is that it is the function to protect the compressor.
The compressor starts after 3 minutes and the cold water comes out.
NOTE
The compressor starts after 3 minutes and the cold water comes out.
In the cooling operation, you can select the desired temperature in the range of 5 °C~27 °C.
The favorable temperature difference between the water inlet temperature and outlet temperature is 5 °C.
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