LG HSNC2465NN4 Owner’s Manual

OWNER’S MANUAL

AIR
CONDITIONER

ENGLISH

FRANCAIS

PORTUGUESE

Please read this manual carefully before operating
your set and retain it for future reference.

TYPE : WALL MOUNTED

*MFL67658916*

P/NO : MFL67658916

Rev : 04
Date : 09.2014

www.lg.com

2

TIPS FOR SAVING ENERGY

ENGLISH

TIPS FOR SAVING ENERGY

Here are some tips that will help you minimize the power consumption when you use the air
conditioner. You can use your air conditioner more efficiently by referring to the instructions
below:

• Do not cool excessively indoors. This may be harmful for your health and may consume more
electricity.

• Block sunlight with blinds or curtains while you are operating the air conditioner.

• Keep doors or windows closed tightly while you are operating the air conditioner.

• Adjust the direction of the air flow vertically or horizontally to circulate indoor air.

• Speed up the fan to cool or warm indoor air quickly, in a short period of time.

• Open windows regularly for ventilation as the indoor air quality may deteriorate if the air con­ditioner is used for many hours.

• Clean the air filter once every 2 weeks. Dust and impurities collected in the air filter may block
the air flow or weaken the cooling / dehumidifying functions.

For your records

Staple your receipt to this page in case you need it to prove the date of purchase or for warranty
purposes. Write the model number and the serial number here:

Model number :

Serial number :

You can find them on a label on the side of each unit.

Dealer’s name :

Date of purchase :

SAFETY PRECAUTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

IMPORTANT SAFETY INSTRUCTIONS

Always comply with the following precautions to avoid dangerous situations and ensure peak
performance of your product

WARNING

!

It can result in serious injury or death when the directions are ignored

CAUTION

!

It can result in minor injury or product damage when the directions are ignored

WARNING

!

• Installation or repairs made by unqualified persons can result in hazards to you and others.

• Installation MUST conform with local building codes or, in the absence of local codes, with
the Nation Electrical Code NFPA 70/ANSI C1-1003 or current edition and Canadian Electrical
Code Part1 CSA C.22.1.

• The information contained in the manual is intended for use by a qualified service technician
familiar with safety procedures and equipped with the proper tools and test instruments.

• Failure to carefully read and follow all instructions in this manual can result in equipment mal­function, property damage, personal injury and/or death.

Installation

• Use a standard circuit breaker and fuse conforming with the rating of the air conditioner. Fail-

ure to do so may result in electric shock or product failure.

• Contact an authorized service center when you install or relocate the air conditioner. Failure to
do so may result in serious injury or product failure.

• Always use a power plug and socket with a ground terminal. Failure to do so may result in
electric shock or product failure

• Install the panel and the cover of the control box safely. Failure to do so may result in explo-

sion or fire.

• Install a dedicated electric outlet and circuit breaker before you use the air conditioner. Failure
to do so may result in electric shock or product failure.

• Use a standard circuit breaker and fuse conforming with the rating of the air conditioner. Fail-

ure to do so may result in electric shock or product failure.

• Do not modify or extend the power cable. If the power cable or cord has scratches or skin
peeled off or deteriorated then it must be replaced. It may result in fire or electric shock.

• Be cautious when you unpack or install the air conditioner. Failure to do so may result in seri-

ous injury or product failure.

• Contact an authorized service center when you install or relocate the air conditioner. Failure to
do so may result in serious injury or product failure.

• Do not install the air conditioner on an unstable surface or where there may be a danger of it
falling. It may result in death, serious injury, or product failure.

3

ENGLISH

Rev : 03
Date : 06.2014

4

ENGLISH

Operation

• Do not let the air conditioner run for a long time when the humidity is very high or when a door or

• Make sure that the power cord is not pulled or damaged while the air conditioner is operating. Fail-

• Do not place any objects on the power cord. It may result in electric shock or product failure.

• Do not turn on or off the air conditioner by plugging in or unplugging the power plug. It may result in

• Do not touch, operate or repair the air conditioner with wet hands. It may result in electric shock or

• Do not place a heater or other heating appliances near the power cable. It may result in fire, electric

• Do not allow water to run into the air conditioner. It may result in explosion or fire.

• Do not leave flammable substances such as gasoline, benzene and thinner near the air conditioner.

• Do not use the air conditioner for an extended period of time in a small place without ventilation.

• When there is a gas leak, ventilate sufficiently before using the air conditioner again. Failure to do so

• Unplug the power plug if there is a noise, smell or smoke coming from the air conditioner. Failure to

• Stop operating and close the window in storm or hurricane. If possible remove the product from the

• Do not touch the electrostatic filter after opening the front grille. Failure to do so may result in elec-

• Contact an authorized service center when the air conditioner is submerged into water due to flood-

• Be cautious water could not enter the product

• Make sure to ventilate sufficiently when this air conditioner and a heating appliance such as a heater

• Turn the main power off and unplug the power plug when you clean or repair the air conditioner.

• Unplug the power plug when the air conditioner is not used for an extended period of time. Failure

• Do not place any objects on the air conditioner. It may result in product failure.

• For inner cleaning, contact an Authorized Service Center or a dealer.

SAFETY PRECAUTIONS

window has been left open. Failure to do so may result in product failure.

ure to do so may result in fire, electric shock, or product failure.

fire or electric shock.

product failure.

shock, or product failure.

It may result in explosion or fire.

Ventilate the place regularly. Failure to do so may result in explosion or fire.

may result in explosion or fire.

do so may result in explosion or fire.

window before hurricane arrives

tric shock or product failure.

ing. Failure to do so may result in explosion or fire.

are used simultaneously. Failure to do so may result in fire, serious injury, or product failure.

Failure to do so may result in death, serious injury, or product failure.

to do so may result in product failure.

Do not use harsh detergent that causes corrosion or damage on the unit.
Harsh detergent may also cause failure of product, fire, or electronic shock.

Rev : 03
Date : 06.2014

SAFETY PRECAUTIONS

CAUTION

Installation

• Make sure to check if there is a refrigerant leak after you install or repair the air conditioner. Failure

to do so may result in product failure.

• Install the drain hose properly for smooth drainage of condensed water. Failure to do so may result

in product failure.

• Keep level even when installing the product.

• Install the air conditioner where the noise from the outdoor unit or the exhaust gas will not incon-

venience the neighbors. Failure to do so may result in conflict between neighbors.

• When transporting the equipment, there should be at least 2 or more people, or a forklift. It may re-

sult in serious injury.

• Do not install the air conditioner where it will be exposed to sea wind (salt spray) directly. It may re-

sult in product failure.

Operation

• Do not expose people, animals or plants to the cold or hot wind from the air conditioner. It may re-

sult in serious injury.

• Do not use the product for special purposes, such as preserving foods, works of art, etc. It is a con-

sumer air conditioner, not a precision refrigeration system. It may result in death, fire or electric
shock.

• Do not block the inlet or outlet of air flow. It may result in explosion or product failure.

• Do not use strong cleaning agents or solvents when you clean the air conditioner, or spray water.

Use a smooth cloth. It may result in serious injury or product failure.

• Never touch the metal parts of the air conditioner when you remove the air filter. It may result in se-

rious injury or product failure.

• Do not place any objects on the air conditioner. It may result in product failure.

• Always insert the filter securely after cleaning. Clean the filter every two weeks or more often if

necessary.

• Do not insert hands or other objects through the air inlet or outlet while the air conditioner is operat-

ing. It may result in electric shock.

• Do not drink the water drained from the air conditioner. It may result in serious health complications.

• Use a sturdy stool or ladder when you clean, maintain or repair the air conditioner at a height. Failure

to do so may result in serious injury or product failure.

• Do not mix the batteries for the remote control with other types of batteries or mix new batteries

with used batteries. Failure to do so may result in product failure.

• Do not recharge or disassemble the batteries. Failure to do so may result in explosion, fire or serious

injury.

• Stop using the remote control if there is a battery fluid leak. If your cloth or skin is exposed to the

battery fluid from a leak, wash it off with clean water. Failure to do so may result in serious injury.

• If you swallow the battery fluid from a leak, wash out the inside of your mouth thoroughly and then

consult a doctor. Failure to do so may result in serious health complications.

!

5

ENGLISH

TABLE OF CONTENTS

2 TIPS FOR SAVING EN-

ERGY

3 IMPORTANT SAFETY IN-

STRUCTIONS

7 BEFORE USE

7 Components
8 Using the remote control
9 Inserting batteries

10 BASIC FUNCTIONS

10 Cooling your room
10 Removing humidity
10 Airing your room
10 Adjusting the fan speed
11 Adjusting the air flow direction
11 Setting the timer

12 ADVANCED FUNCTIONS

12 Changing room temperature quickly
12 Mosquito Away Operation

13 MAINTENANCE

14 Cleaning the air filter

15 TROUBLESHOOTING

15 Self-diagnosis function
15 Before requesting service

TABLE OF CONTENTS

6

ENGLISH

BEFORE USE

Components

Outdoor unit

NOTE

!

The number of operation lamps and their locations may vary, depending on the model of the
air conditioner.

7

BEFORE USE

ENGLISH

Indoor unit

* The feature can be changed according a type of model.

* The feature can be changed according a type of model.

Air Inlet

Front Panel

Mosquito Away device

ON/OFF Button

Air Filter

Signal Receptor

Air Inlet

Air Outlet

Connecting
Wires

Drain Hose

Base Plate

Using the remote control

You can operate the air conditioner more conveniently with the remote control.

Wireless remote control

* Some functions may not be supported, depending on the

model.

Control

panel

Display

screen

Description

- On/Off button: Turns the power on/off.

_

Temperature adjustment buttons: Ad­justs the room temperature when cool­ing.

f

A

D

E

Operation mode selection button :
Selects the operation mode.
Cooling operation (A)
Dehumidifying operation (D)
Air circulation (E)

Jet cooling button: Cools down the in­door temperature within a short period
of time.

g

Indoor fan speed button: Adjusts the
fan speed.

i

-

Air flow direction button: Adjusts the air
flow direction vertically.

Timer : Set up automatic off

-

Mosquito Away operation button : Used
to start or stop Mosquito Away operation

BEFORE USE

8

ENGLISH

Operation Mode

Cooling Operation

Healthy Dehumidification

Operation

Air Circulation

Display
screen

Control
panel

Inserting batteries

Insert batteries before using the remote
control. The battery type used is AAA (1.5 V).

1 Remove the battery cover.

2 Insert the new batteries and make sure

that the + and - terminals of the batteries
are installed correctly.

3 Reattach the battery cover.

Installing the remote control holder

Install the holder where there is no direct sun­light to protect the remote control.

1 Choose a safe and easily-accessible place.

2 Fix the holder by fastening the 2 screws

firmly with a screwdriver.

3 Slide the remote control into the holder.

Point the remote control towards the signal
receiver at the bottom of the air conditioner to
operate it.

NOTE

!

If the display screen of the remote control
starts to fade, replace the batteries.

NOTE

!

• The remote control may operate other
electronic devices if pointed towards
them. Make sure to point the remote
control towards the signal receiver of
the air conditioner.

• For proper operation, use a soft cloth to
clean the signal transmitter and receiver.

Operating method

9

BEFORE USE

ENGLISH

Cooling your room

(Cooling operation)

1 Press | to turn on the power.
2 Press f repeatedly to select the cooling

operation.

- A is displayed on the display screen.

3 Press

G

or Hto set the desired temper-

ature.

- The temperature range is 18°C - 30°C.

Removing humidity

(Dehumidifying operation)

This mode removes excess moisture from an
environment with high humidity or in the rainy
season, in order to prevent mold from setting
in. This mode adjusts the room temperature
and the fan speed automatically to maintain
the optimal level of humidity.

1 Press | to turn on the power.
2 Press f repeatedly to select the dehu-

midifying operation.

-

D is displayed on the display screen.

Airing your room

(Air Circulation operation)

This mode only circulates the indoor air
without changing the room temperature. The
cooling lamp lights up in air circulation mode.

1 Press | to turn on the power.
2 Press f repeatedly to select air circula-

tion operation.

- E is displayed on the display screen.

3 Press g to adjust the fan speed.

Adjusting the fan speed

1 Press g repeatedly to adjust the fan

speed.

- Select 5if you want natural air.
The fan speed adjusts automatically.

NOTE

!

• In this mode you cannot adjust the room
temperature, as it is adjusted automati­cally. Also, the room temperature is not
displayed on the display screen.

BASIC FUNCTIONS

10

ENGLISH

Remark Speed

High

Medium

Low

Natural Wind

BASIC FUNCTIONS

Adjusting the air flow direc­tion

1 To adjust the direction of the air flow verti-

cally, i press change the air flow direc­tion automatically.

Setting the timer

Use the off timer mode to turn off the air con­ditioner automatically.

1 Press | to turn on the power.
2 Press repeatedly to select the hour

you want to turn air conditioner off. (up to
24 hours)
(The hour increases automatically with
long press.)

-

-

is displayed on the display screen in

this mode.

NOTE

!

• Adjusting the air deflector arbitrarily may
cause product failure.

• If you restart the air conditioner, it starts
to operate with the previously set direc­tion of air flow, so the air deflector may
not match the icon displayed on the re­mote control. When this occurs, press
i to adjust the direction of the air flow
again.

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BASIC FUNCTIONS

ENGLISH

ADVANCED FUNCTIONS

12

ENGLISH

ADVANCED FUNCTIONS

The air conditioner offers some additional ad­vanced functions.

Mosquito Away Operation

Mosquito Away is a device to radiate fre­quency mosquitoes don’t like.

Changing room temperature
quickly (Jet Cool)

This mode allows you to cool indoor air
quickly in summer.

1 Press to turn on the power.
2 Press .

- In jet cooling mode, strong air blows out
at a temperature of 18°C for 30 minutes.

1 Press .

- Mosquito Away LED Light up on the dis­play.

2

NOTE

!

• You can use this function by pressing
without turning the air conditioner

on. (In this case, You cannot use some

• At this time a horizontal vane moves and

the fan speed low.

• This function may not be supported de-

pending on the model.

• The Mosquito Away performance can be

different depending on the customer’s
environment .

Disclaimer

IMPORTANT: Long term effect not tested and mosquitoes may become resistant. This product is one of
the ways to manage mosquitoes and not intended to replace other protective devices against mosquitoes.
Test Details:
Tested by Institute of Advanced Medical Research and Training, College of Medicine, University of Ibadan,
Nigeria.

• Test conducted, three times or more, at standard weather condition of Nigeria

• Test used two Peet Grady chambers size 1.8m x 1.8m x 1.8m connected by six open windows,
one chamber assumed to be outside (outside chamber) and the other to be
inside with the LG air conditioner (inside chamber)

conducted only if not more than 5% of mosquitoes fell after 5 minutes.

• For each test, 7-50 lab cultured 3-5 days old mosquitoes were released into inside
chamber; number of mosquitoes escaping to outside chamber was
six hours, and subsequently at 24 hours of exposure under 4 settings:

• Control setting (no fan, no mosquito repelling ultrasonic),

• Low fan only setting,

• Mosquito repelling ultrasonic only setting, and

• Treatment setting (mosquito repelling ultrasonic + low fan).
Test Result:
Found to expel on average 62.7% of anopheles gambiae mosquitoes. Expel rate shows
percentage of mosquitoes escaping to the outside chamber after 24 hours of Treatment setting.
Represented average of 62.7% derived from 63.3%, 73.3%, 64%, and 57.4%.
Results may vary in other settings, including but not limited to temperature, humidity,
location, space, mosquito species, number of mosquitoes, number of persons, and operation time.

sing 50 mosquitoes; test

MAINTENANCE

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ENGLISH

MAINTENANCE

Clean the product regularly to maintain optimal performance and to prevent possible breakdown.
* This may not be provided, depending on the model.

Item Cleaning interval Cleaning method

Air filter 2 weeks See “Cleaning air filter.”

Indoor unit surface Regularly

Use a soft, dry cloth. Do not use bleach or
abrasives.

Outdoor unit Regularly

Use steam to clean the heat exchanger coils
and the panel vents (consult with technician).

CAUTION

• Turn off the power and unplug the power cord before you perform any maintenance; other­wise it may cause electric shock.

• Never use water that is hotter than 40°C when you clean the filters. It may cause deforma­tion or discoloration.

• Never use volatile substances when you clean the filters. They may damage the surface of
the product.

!

NOTE

!

• The location and shape of the filters may differ, depending on the model.

• Make sure to clean the heat exchanger coils of the outdoor unit regularly, as dirt collected
in the coils may decrease the operational efficiency or increase energy costs.

* The feature can be changed according a type of model.

Air filter

14

MAINTENANCE

ENGLISH

Cleaning the air filter

Clean the air filter once every 2 weeks or
more if necessary.

1 Turn off the power and unplug the power

cord.

2 Open the front grille.

- Lift up both sides of the cover slightly.

3 Hold the knob of the air filter, lift it up

slightly and remove it from the unit.

4 Clean the filter with a vacuum cleaner or

with warm water.

- If dirt is difficult to remove, wash the filter
in lukewarm water with detergent.

5 Dry the filter in the shade.

* The feature can be changed according a

type of model.

* The feature can be changed according a

type of model.

NOTE

!

• For inner cleaning, contact an Authorized
Service center or a dealer. Do not use
harsh detergent that causes corrosion or
damage on the unit. Harsh detergent
may also cause failure of product, fire, or
electronic shock.

TROUBLESHOOTING

15

ENGLISH

Self-diagnosis function

This product has a built-in self-diagnosis function. If an error occurs, the lamp of the indoor unit
will blink in 2 second intervals. If this occurs, contact your local dealer or service center.

Before requesting service

Please check the following before you contact the service center. If the problem persists, contact
your local service center.

Problem Possible causes Corrective action

There is a burning smell and
a strange sound coming
from the unit.

-

Turn off the air conditioner, unplug the
power cord and contact the service center.

Water leaks from the indoor
unit even when the humidity
level is low.

The power cord is damaged
or generating excessive
heat.

A switch, a circuit breaker
(safety, ground) or a fuse is
not operated properly.

The air conditioner does not
work.

The air conditioner is
unplugged.

Check whether the power cord is plugged
into the outlet.

A fuse is blown or the
power supply is
blocked.

Replace the fuse or check if the circuit
breaker has tripped.

A power failure has
occurred.

Turn off the air conditioner when a power
failure occurs. When the power is restored,
wait 3 minutes, and then turn on the air
conditioner.

The voltage is too
high or too low.

Check if the circuit breaker has tripped.

The air conditioner
turned off automati­cally at a preset time.

Press the power button again.

TROUBLESHOOTING

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ENGLISH

TROUBLESHOOTING

Problem Possible causes Corrective action

The air conditioner does not
generate cool air.

Air is not circulating
properly.

Make sure that there are no curtains,
blinds or furniture blocking the front of the
air conditioner.

The air filter is dirty.

Clean the air filter once every 2 weeks.
See “Cleaning Air Filter” for more infor­mation.

The room tempera­ture is too high.

In summer, it may take some time to cool
indoor air. In this case, select the jet cool
operation to cool indoor air quickly.

Cold air is escaping
from the room.

Make sure that no cold air is escaping
through ventilation points in the room.

The desired tempera­ture is higher than the
set temperature.

Set the desired temperature to a level
lower than the current temperature.

There is a heating
source nearby.

Avoid using a heat generator such as an
electric oven or a gas burner while the air
conditioner is in operation.

Air circulation opera­tion is selected.

In the air circulation operation, air blows
from the air conditioner without cooling or
heating the indoor air. Switch the opera­tion mode to the cooling operation.

It is not possible to adjust
the fan speed.

The auto operation,
jet operation or dehu­midifying operation is
selected.

In some operation modes, such as the jet
or dehumidifying operation modes, you
cannot adjust the fan speed. Select an op­eration mode in which you can adjust the
fan speed.

It is not possible to adjust
the temperature.

The air circulation op­eration or jet opera­tion is selected.

In some operation modes, such as the air
circulation or jet operation mode, you can­not adjust the temperature. Select an op­eration mode in which you can adjust the
temperature.