LG GC-L22FTQBL Owner’s Manual

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OWNER'S MANUAL

FRIDGE & FREEZER

ENGLISH

MFL70525091

Rev.00_090220

Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.

www.lg.com

Copyright © 2020 LG Electronics Inc. All Rights Reserved.

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TABLE OF CONTENTS

This manual may contain images or
content that may be different from the
model you purchased.

This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE........................................................... 4

WARNING............................................................................................................4

CAUTION .............................................................................................................9

CARING FOR THE ENVIRONMENT..................................................................11

INSTALLATION

Before Installation ...........................................................................................13

Removing the Fridge and Freezer Door........................................................14

Connecting the Water Line .............................................................................16

Levelling and Door Alignment........................................................................17

Turning on the Power......................................................................................19

Moving the Appliance for Relocation ............................................................19

OPERATION

Before Use ........................................................................................................21

Product Features..............................................................................................23

Control Panel ....................................................................................................27

Ice and Water Dispenser.................................................................................28

Automatic Icemaker ........................................................................................30

InstaView...........................................................................................................32

Door in Door.....................................................................................................33

Drawer...............................................................................................................34

Shelf ...................................................................................................................35

Door Basket ......................................................................................................36

SMART FUNCTIONS

LG ThinQ Application.......................................................................................37

Smart Diagnosis ...............................................................................................38

MAINTENANCE

Cleaning ............................................................................................................40

Water Filter .......................................................................................................41

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TROUBLESHOOTING

Before Calling for Service................................................................................43

APPENDIX

Warranty ...........................................................................................................51

WARNING

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4

SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.

The guidelines are separated into
described below.

Safety Messages

This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can
cause serious injury or death.

‘WARNING’

and

‘CAUTION’

as

CAUTION

This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.

WARNING

To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:

Technical Safety

• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person

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SAFETY INSTRUCTIONS

responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.

• This appliance is intended to be used in household and similar
applications such as:

- staff kitchen areas in shops, offices and other working

environments;

- farm houses and by clients in hotels, motels and other residential

type environments;

- bed and breakfast type environments;

- catering and similar non-retail applications.

•

This symbol alerts you to flammable materials that can
ignite and cause a fire if you do not take care.

• This appliance contains a small amount of isobutane refrigerant
(R600a), but it is also combustible. When transporting and installing
the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.

5

ENGLISH

• The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualified person before disposing of them.

• Do not damage the refrigerant circuit.

• If the power cord is damaged or the hole of the outlet socket is loose,
do not use the power cord and contact an authorized service centre.

• Do not locate multiple portable outlet sockets or portable power
supplies at the rear of the appliance.

• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.

• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.

• Keep ventilation openings, in the appliance enclosure or in the built­in structure, clear of obstruction.

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6

SAFETY INSTRUCTIONS

• Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.

• Do not tilt the appliance to pull or push it when transporting.

• When positioning the appliance, ensure the supply cord is not
trapped or damaged.

• Do not use mechanical devices or other means to accelerate the
defrosting process.

• Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.

• Do not use electrical appliances inside the refrigerator.

• Make sure not to get a body part such as a hand or foot stuck while
moving the appliance.

• Disconnect the power cord before cleaning the appliance interior or
exterior.

• Do not spray water or inflammable substances (toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or
exterior of the appliance to clean it.

• Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.

• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.

Risk of Fire and Flammable Materials

• If a leak is detected, avoid any naked flames or potential sources of
ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas air
mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for every
8 g of R600a refrigerant inside the appliance.

• Refrigerant leaking out of the pipes could ignite or cause an
explosion.

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SAFETY INSTRUCTIONS

7

• The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.

Installation

• This appliance should only be transported by two or more people
holding the appliance securely.

• Install the appliance on a firm and level floor.

• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.

• Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.

• Be careful not to expose the rear of the appliance when installing.

• Install the appliance in a place where it is easy to unplug the power
plug of the appliance.

• Be careful not to let the appliance door fall during assembly or
disassembly.

ENGLISH

• Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.

• Be careful not to point the power plug up or let the appliance lean
against the power plug.

• Do not connect a plug adapter or other accessories to the power
plug.

• Do not modify or extend the power cable.

• Ensure that the outlet socket is properly grounded, and that the earth
pin on the power cord is not damaged or removed from the power
plug. For more details on grounding, inquire at an LG Electronics
customer information centre.

• This appliance is equipped with a power cord having an equipment­grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate outlet socket that is installed
and grounded in accordance with all local codes and ordinances.

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8

SAFETY INSTRUCTIONS

• Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.

• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.

• Do not plug the appliance into a multi socket adapter which does not
have a power cable (mounted).

• The appliance should be connected to a dedicated power line which
is separately fused.

• Do not use a multi socket outlet which is not properly grounded
(portable). In case of using a properly-grounded multi socket outlet
(portable), use the multi socket outlet with the current capacity of the
power cord rating or higher and use the multi socket outlet only for
the appliance.

Operation

• Do not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.

• If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.

• Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.

• Do not touch the power plug or the appliance controls with wet
hands.

• Do not bend the power cable excessively or place a heavy object on it.

• Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour, or
smoke coming from the appliance.

• Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.

• Do not apply excessive force or impact to the back cover of the
appliance.

CAUTION

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SAFETY INSTRUCTIONS

9

• Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.

• Avoid the danger of children getting trapped inside the appliance. A
child trapped inside the appliance can cause suffocation.

• Do not put animals, such as pets into the appliance.

• Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such as candles, lamps,
etc.), or heating devices (such as stoves, heaters, etc.) on the
appliance.

• Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.

• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area
immediately. This appliance uses a refrigerant gas (isobutane,
R600a). Although it uses a small amount of the gas, it is still
combustible gas. Gas leakage during appliance transport, installation
or operation can cause fire, explosion or injury if sparks are caused.

ENGLISH

• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.

Disposal

• When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the
appliance.

CAUTION

To reduce the risk of minor injury to persons, malfunction, or damage
to the product or property when using this product, follow basic
precautions, including the following:

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10

SAFETY INSTRUCTIONS

Operation

• Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.

• Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or
ice bin that will be exposed to temperatures below freezing.

• The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch it
with hands.

• Do not hang from the appliance doors, storage room, shelf or climb
up into it.

• Do not store an excessive amount of water bottles or containers for
side dishes on the door baskets.

• Do not open or close the appliance door with excessive force.

• If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.

• Prevent animals from nibbling on the power cable or water hose.

• Never eat frozen foods immediately after they have been taken out in
the freezer compartment.

• Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or door in door.

Maintenance

• Do not clean glass shelves or covers with warm water when they are
cold. They may shatter if exposed to sudden temperature changes.

• Do not insert the shelves upside down. The shelves may fall.

• To remove frost from the appliance, contact an LG Electronics
customer information centre.

• Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.

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SAFETY INSTRUCTIONS

CARING FOR THE ENVIRONMENT

Disposal of Your Old Appliance

• When this crossed out wheeled bin symbol is depicted on
the product and its operator’s manual, it means the
product is covered by the e-waste Management and
Handling Rules, 2011 and are meant to be recycled,
dismantled, refurbished or disposed off.

• Do’s

- a. The product is required to be handed over only to the authorized
recycler for disposal.

- b. Keep the product in isolated area, after it becomes non­functional/unrepairable so as to prevent its accidental breakage.

• Don’t

- a. The product should not be opened by the user himself/herself,
but only by authorized service personnel.

11

ENGLISH

- b. The product is not meant for re-sale to any unauthorized
agencies/scrap dealer/kabariwalah.

- c. The product is not meant for mixing into household waste
stream.

- d. Do not keep any replaced spare part(s) from the product in
exposed area.

- Any disposal through unauthorized agencies/person will attract
action under Environment (Protection) Act 1986.

• Hazards of improper handling or accidental breakage :

- a. The refrigerant (R134a) used, if overexposed, might cause
dizziness and loss of concentration. Liquid contact can cause
irritation and frostbite. The refrigerant (R600a), squirting out of the
pipes could ignite or cause eye injury.

- b. The blowing agent cyclopentane is highly flammable liquid and
vapor. Harmful to aquatic life. Contact with liquid may cause cold
burns/frost bites. Repeated exposure causes skin dryness.

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12

SAFETY INSTRUCTIONS

• This product is complied with the requirement of Hazardous
Substances as specified under Rule 13 (1) & (2) of the E-Waste
(Management & Handling) Rules, 2011.

• To locate a nearest collection centre or call for pick-up (limited area
only) for disposal of this appliance, please contact Toll Free No. 1800­315-9999 / 1800-180-9999 for details. All collection centre and pick up
facilities are done by third parties with LG Electronics India Pvt. Ltd.
Merely as a facilitator. For more detailed information, please visit :
http://www.lge.com/in

NOTE

NOTE

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INSTALLATION

Before Installation

Dimensions and Clearances

Too small of a distance from adjacent items may
result in the degradation of freezing capability and
increased electricity costs. Allow over 50 mm of
clearance between the back of the appliance and
the wall when installing the appliance.

A

E

D

F

B

G

C

- Size (mm)

INSTALLATION

• The internal temperatures could be affected by
the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.

• The climate class can be found on the rating
label.

Climate Class Ambient Temperature

Range ºC

SN (Extended
Temperate)

N (Temperate) +16 - +32

ST (Subtropical) +16 - +38 / +18 - +38**

T (Tropical) +10 - +43* / +16 - +43 /

* Australia, India, Kenya
** Argentina

+10 - +32

+18 - +43**

13

ENGLISH

A835

B1787

C734

D617

E734

F1065

G1562

• You can determine what type of appliance it is by
looking at the label inside the appliance.

Ambient Temperature

• The appliance is designed to operate within a
limited range of ambient temperatures,
depending on the climate zone.

• The appliances rated from SN to T are intended
to be used at an ambient temperature between
10 ºC and 43 ºC.

WARNING

CAUTION

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14

INSTALLATION

Accessories

*1 This feature is only available on some models.

a

Spanner A

b

Spanner B

c

Water Filter

d

Water Tube

e

Tube Connector and Clip

f

Tube Connector and Valve

*1

*1

*1

*1

*1

*1

Removing the Fridge and
Freezer Door

If your entrance door is too narrow for the
appliance to pass through, remove the appliance
doors and pass the appliance laterally.

Removing the Left Fridge Door

1

The water supply line is connected to the top
right part at the back of the appliance. Hold the
water supply connection and gently push the
collet

a

to detach the water supply line then
unscrew the plastic tube cover for easy tube
removal and reinstallation.

2

Pull out the tube b. Unscrew the ground wire

c

. Disconnect all wire harnesses d.

• Disconnect the power cord, house fuse or circuit
breaker before installing, removing the doors, or
cleaning the appliance. Failure to follow these
instructions may result in death, fire or electric
shock.

Removing the Hinge Cover

Remove the screws from the hinge cover at the top
of the appliance. Lift the hook (not visible), located
at the bottom of the front side of the cover with a
flat-head screwdriver.

3

Rotate the hinge lever e counterclockwise. Lift
the top hinge

• When lifting the hinge free of the latch, be
careful that the door does not fall forward. It is
recommended that two or more people carry
out the door removal and refitting.

f

free of the hinge lever latch g.

CAUTION

NOTE

CAUTION

CAUTION

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4

Lift the left fridge door until it is free of the
middle hinge assembly.

• Place the door on a non-scratching surface with
the inner side facing up.

Removing the Right Fridge Door

1

Disconnect all wire harnesses a.

INSTALLATION

• When lifting the hinge free of the hinge lever
latch, be careful that the door does not fall
forward. It is recommended that two or more
people carry out the door removal and refitting.

3

Lift the right fridge door until it is free of the
middle hinge assembly.

• Place the door on a non-scratching surface with
the inner side facing up.

15

ENGLISH

• The number of wire harnesses may vary
depending on the model.

2

Rotate the hinge lever b clockwise. Lift the top
hinge

c

free of the hinge lever latch d.

Removing the Freezer Door

1

Remove the two hinge bolts.

2

Twist the hinge to raise the pivoting end so that
the door can be lifted off. Lift the door off the
lower hinge pin and remove it.

CAUTION

NOTE

WARNING

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16

INSTALLATION

3

Remove the door by lifting it off the lower
hinge pin.

Refitting the Fridge and Freezer
Door

Refit the doors in the reverse sequence of their
removal once the appliance has been passed
through all access doors.

• Install the right fridge door first.

• Disassembling/Assembling the water lines.

• If the water tube end is damaged, it should be
trimmed to ensure it does not leak when refitted.

e

Not straight f Damaged g Stretched

Connecting the Water Line

This section is applied only to models with plumbed
water or ice dispenser.

Water Supply Requirements

A cold water supply with water pressure between
138 kPa and 827 kPa (1.4-8.4 kgf/cm²) is required to
operate the water dispenser. If the refrigerator is
installed in an area with low water pressure (below
138 kPa), you can install a booster pump to
compensate for the low pressure.

If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs to
be a minimum of 138 kPa to 827 kPa (1.4-8.4 kgf/
cm²)

a

Collet b Tube c Insert line d Clip

• Gently insert the tube until only one of the tube’s
lines is visible. Pull on the tube to make sure that
it is tightly fastened.

Correct

Incorrect

• Unplug the appliance before carrying out any
work on connecting the water line. Failure to do
so may cause electric shock.

• Only connect the water line to a cold water
supply. Failure to do so may cause the water
filter to malfunction. Water hammer (water
banging in the pipes) in house plumbing can
cause damage to appliance parts and can lead to
water leakage or flooding.

• Connect to potable water supply only.

• Connecting the water line must only be installed
by a qualified plumber and in accordance with
local legislation and regulations governing
water quality.

NOTE

NOTE

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• This water line installation is not covered by the
appliance warranty.

Connecting Water to the
Appliance

1

Unscrew the metal threaded collar nut at the
back of the appliance and place it over one end
of the water tube.

2

Firmly push the water tube onto the water inlet
valve and tighten up the collar nut.

INSTALLATION

match the thread size of the connector
provided.

17

Checking the Water Connection

1

Turn on the water supply and switch on the
appliance. Carefully check all fittings for
possible leaks due to poorly fitted hoses.

2

Press and hold the
three seconds. The new water filter has been
activated.

3

Place a cup under the water dispenser to verify
that water is flowing through the appliance.

Water Filter

button for

ENGLISH

Connecting to the Water Tap

This feature is only available on some models.

1

Push the water tube into the hole of the tap
connector supplied in the accessories. The pipe
should be held firmly whilst the connector is
pushed onto the pipe.

2

Ensure that the rubber washer is fitted to the
inside of the tap connector before screwing it
onto the tap.

• A separate connector or adaptor may need
to be purchased if your tap fitting does not

4

Check the connecting tube and joints for leaks
once again.

Levelling and Door
Alignment

Before Beginning

When the appliance doors appear to be uneven,
follow the instructions below to align the doors.

• The spanner may differ depending on the model.
You will be provided with either spanner type A
or B.

NOTE

CAUTION

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18

INSTALLATION

Door Alignment for Freezer

- Spanner Type A

- Spanner Type B

Door

If the door of the appliance is not level, adjust the
difference in the height of appliance door.

1

Open the door and use the spanner a to
loosen the keeper nut by turning it to the left.

Levelling the Appliance

The appliance has two front levelling legs. Adjust
the legs to alter the tilt from front to back or side to
side. If the appliance seems unsteady, or the doors
do not close easily, adjust the appliance’s tilt using
the instructions below.

It is quite normal for the appliance to have a
backward lean even when the front legs are turned
all the way.

Use the spanner
the levelling leg to the left to raise it or to the right
to lower it.

a

to adjust the height by turning

2

Use the spanner b to adjust the height by
turning the adjustment hinge pin to the left or
to the right.

• Do not adjust the height of the appliance door
more than 3 mm.

NOTE

NOTE

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3

Use the spanner a to fasten the keeper nut by
turning it to the right.

• Levelling the doors may not be possible when
the floor is not level, or is of weak or poor
construction.

• The refrigerator is heavy and should be installed
on a rigid, flat and solid surface.

• Some timber flooring may cause levelling
difficulties if it flexes excessively.

Door Alignment for Left Fridge
Door

Open the fridge door and use the spanner c to
rotate the door hinge bolt.

INSTALLATION

If the door is too low, lift the right door up and use
a pair of long nose pliers to insert C-Clips until both
doors are level.

19

Turning on the Power

Connecting the Appliance

After installing the appliance, connect the power
plug into the outlet socket.

• After connecting the power supply cord (or plug)
to the outlet, wait 3 or 4 hours before you put
food into the appliance. If you add food before
the appliance has cooled completely, your food
may spoil.

ENGLISH

Door Alignment for Right Fridge
Door

Adjust the left fridge door first.

Moving the Appliance for
Relocation

Preparing for Relocation

1

Remove all food from inside the appliance.

2

Pull the power plug out, insert and fix it into the
power plug hook at the rear or on top of the
appliance.

3

Tape parts such as shelves and the door handle
to prevent from falling off while moving the
appliance.

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20

INSTALLATION

4

Move the appliance with more than two people
carefully. When transporting the appliance
over a long distance, keep the appliance
upright.

5

After installing the appliance, connect the
power plug into a mains outlet socket and
switch it on.

NOTE

NOTE

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OPERATION

Before Use

Notes for Operation

• Users should keep in mind that frost can form if
the door is not closed completely or if the
humidity is high during the summer.

• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.

• Opening the door for long periods can cause a
significant increase of the temperature in the
compartments of the appliance.

• If the refrigerating appliance is left empty for
long periods, switch off, defrost, clean, dry, and
leave the door open to prevent mould
developing within the appliance.

Door Open Alarm

The alarm sounds 3 times in 30 second intervals if
the door is left open or not completely closed for 1
minute.

• Contact the LG Electronics customer information
centre if the alarm sound continues even after
closing all doors.

Failure Detection

OPERATION

the repair technician from the our information
centre may have difficulty finding the problem.

21

Suggestion for Energy Saving

• For the most efficient use of energy, make sure
that door bins, drawers and shelves are
assembled properly.

• Ensure there is sufficient space between stored
foods. This allows cold air to be circulated evenly
and lowers electricity bills.

• Store hot food only after it has cooled in order to
prevent dew or frost.

• When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the food.

• Do not set the temperature of the appliance
lower than needed.

• Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
least 3 cm from the sensor.

• Note that a temperature rise after defrosting has
a permissible range in the appliance
specifications. If you wish to minimise the impact
on the food storage due to a temperature rise,
seal or wrap the stored food in several layers.

• The automatic defrosting system in the
appliance ensures that the compartment
remains free of ice buildup under normal
operating conditions.

ENGLISH

The appliance can automatically detect problems
during the operation.

• If a problem is detected, the appliance may not
operate and an error code is displayed even
when any button is pressed.

• If an error code is indicated on the display, do
not turn off the power. Immediately contact the
LG Electronics customer information centre and
report the error code. If you turn off the power,

Storing Foods Effectively

• Food may freeze or spoil if stored at the wrong
temperature. Set the refrigerator to the correct
temperature for the food being stored.

• Store frozen food or refrigerated food inside
sealed containers.

• Check the expiration date and label (storage
instructions) before storing food in the
appliance.

CAUTION

NOTE

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22

OPERATION

• Do not store food for a long period of time if it
spoils easily at a low temperature.

• Do not place unfrozen food in direct contact with
food that is already frozen. It could be necessary
to reduce the quantity to be frozen if freezing
every day is anticipated.

• Place the refrigerated food or frozen food in
each fridge or freezer compartment
immediately after purchasing.

• Store raw meat and fish in suitable containers in
the refrigerator, so that it is not in contact with or
drip onto other food.

• Refrigerated foods and other food items can be
stored on top of the vegetable drawer.

• Avoid refreezing any food which has been
completely thawed. Freezing any food which has
been completely thawed again will lower its taste
and nutrition.

• Do not overfill the appliance. Cold air can not
circulate properly if the appliance is overfilled.

• Cool hot food before storing. If too much hot
food is placed inside, the internal temperature of
the appliance can increase and negatively affect
other foods stored in the appliance.

• If you set an excessively low temperature for
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.

• If there are chill compartments in the appliance,
do not store vegetables and fruits with higher
moisture content in the chill compartments as
they may freeze due to the lower temperature.

• In the event of a blackout, call the electricity
company and ask how long it is going to last.

- You should avoid door openings while the

power is off.

- When the power supply gets back to normal,

check the condition of the food.

•

Express Freeze

before fresh products are placed in the freezer
compartment.

• To get better air circulation, insert all inner parts
like baskets, drawers, and shelves.

must be switched on for 2 hours

Freezing the Maximum Amount
of Food

If large quantities of food are to be stored, all the
freezer drawers shall be taken out of the appliance
except the bottom one and the food shall be
stacked directly on the freezer compartment.

• To remove the drawers, first remove the food
from drawers and then pull out the drawers
carefully. Not doing so could cause injury or
damage to the drawers.

• The shape of each drawer may be different,
insert in the right position.

Max Freezing Capacity

•

Express Freeze

reach its maximum freezing capacity. This
generally takes up to 24 hours and automatically
switches off.

function will allow the freezer to

global_main.book.book Page 23 Wednesday, September 2, 2020 8:03 AM

OPERATION

Product Features

The appearance or components of the appliance may differ from model to model.

Exterior

*1 This feature is only available on some models.

a

Control Panel

Sets the fridge temperature and freezer temperature, the water filter condition and the dispenser
mode.

b

Filtered Water and Ice Dispenser

Dispenses purified water and ice.

c

Door in Door

The Door in Door is a double layered door system. It can be opened individually or together with the
main door.

You can conveniently locate and access your favourite snacks or food items.

d

InstaView Door in Door

The InstaView Door in Door compartment allows for easy access to frequently used food items.

e

Door in Door Lever

Opens the Door in Door.

*1

*1

*1

23

ENGLISH

global_main.book.book Page 24 Wednesday, September 2, 2020 8:03 AM

24

OPERATION

Interior

*1 This feature is only available on some models.

Standard Door Model:

Door in Door Model:

CAUTION

NOTE

global_main.book.book Page 25 Wednesday, September 2, 2020 8:03 AM

OPERATION

InstaView Door in Door Model:

a

LED Lamp

The LED lamps inside the fridge light up when you open the door.

b

Air Filter

Reduces odours inside the fridge compartment.

c

Automatic Icemaker

This is where ice is automatically produced and stored.

d

Water Dispenser Tank

Stores water to supply the dispenser or the automatic icemaker. It requires manual filling.

e

Fridge Door Basket

Stores small packages of refrigerated foods, drinks and sauce containers.

f

Door Mullion

Prevents the cold air of the fridge from leaking.

*1

*1

*1

25

ENGLISH

• To reduce the risk of scratching the door or breaking the center door mullion, make sure that the
refrigerator door mullion is always folded in.

g

Water Filter

This filter purifies water.

• This filter should be replaced every 6 months.

*1

global_main.book.book Page 26 Wednesday, September 2, 2020 8:03 AM

26

OPERATION

h

Fridge Shelf

Stores refrigerated foods and fresh foods.
Stores the foods with higher moisture content at the front of the shelf.
The shelf height can be adjusted by inserting the shelf in another groove of different height.

i

Folding Shelf

This is adjustable to meet individual storage needs.

j

Door in Door Compartment

Stores commonly used food items such as beverages and snacks.

k

Vegetable Drawer

Stores fruits and vegetables to keep fresh for as long as possible.

l

Freezer Tray

Stores small packaged frozen food or frequently-used foods. The sliding trays allow easy access and
convenience of use.

m

Freezer Drawer

Stores frozen food for longer storage.

*1

*1

*1

NOTE

NOTE

global_main.book.book Page 27 Wednesday, September 2, 2020 8:03 AM

Control Panel

The actual control panel may differ from model to model.

Control Panel and Functions

a

Express Freeze

This function can quickly freeze a large amount of ice or frozen foods.

• This function is enabled and disabled in turn each time you press the button.

• This function automatically terminates after a specific period has passed.

b

Non Plumbing

The

Non Plumbing

c

Freezer

Press this button repeatedly to select a desired temperature between -23 °C and -15 °C.

• The default freezer temperature is -18 °C.

d

Fridge

Press this button repeatedly to select a desired temperature between 1 °C and 7 °C.

• The default fridge temperature is 3 °C.

icon is illuminated when the water dispenser tank is installed correctly.

OPERATION

27

ENGLISH

• The actual inner temperature varies depending on the food status, as the indicated setting temperature
is a target temperature, not actual temperature within the appliance.

e

Self Care

UV light is used to keep the water or ice outlet clean. UV clean function runs automatically for 10
minutes every hour or can be manually activated at anytime.

Press this button to activate it manually.

• This function will momentarily stop each time the
resume the function after 1 hour.

• This function runs automatically for 10 minutes every hour without pressing the

Water

button is pressed if it is in operation and will

Self Care

button.

NOTE

NOTE

CAUTION

NOTE

global_main.book.book Page 28 Wednesday, September 2, 2020 8:03 AM

28

OPERATION

•

UVnano

is a compound word derived from the words UV and its unit, nanometer.

f

Lock

This locks buttons on the control panel.

• To lock the control panel buttons, press and hold the
appears and the function is activated.

• To disable the function, press and hold the
the function is deactivated.

g

Wi-Fi

This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for
information on the initial setup of the

h

Water & Ice Type

Select a desired dispenser mode from the buttons on the control panel. Press the dispenser switch with
a glass or other container to dispense cubed ice, water or crushed ice.

• The control panel automatically turns off for energy saving.

• When the appliance is in the energy saving mode, the display remains off until a door is opened or a
button is pressed. Once on, the display remains on for 20 seconds.

• If there is any finger or skin contacts to the control panel while cleaning it, the button function may
operate.

• This appliance incorporates an earth connection for functional purposes only.

Lock

LG ThinQ

Lock

button for 3 seconds until the k icon

button for 3 seconds until the l icon appears and

application.

Ice and Water Dispenser

Before Using the Ice and Water
Dispenser

• Keep children away from the dispenser to
prevent children playing with or damaging the
controls.

• Throw away the first few batches of ice (about 20
cubes and 7 cups of water). This is also necessary
if the appliance has not been used for a long
time.

• Clean the water dispensing system if they have
not been used for 48 hours. Flush the water
system connected to a water supply if water has
not been drawn for 5 days.

• To clean the water dispensing system, flush the
water through the dispenser about 5 minutes
and throw away the first few batches of ice.

• Do not use a thin crystal cup or chinaware when
dispensing water or ice.

• If you open the freezer door while water is being
dispensed, the water dispensing will stop.

• If you open the fridge door while water, cubed
ice or crushed ice is being dispensed, dispensing
will be paused. When you close the door, the
selected item will continue to be dispensed.

• If the cup rim is small, water may splash out of
the glass or miss it completely.

NOTE

global_main.book.book Page 29 Wednesday, September 2, 2020 8:03 AM

• Use a cup with a rim of over 68 mm in diameter
when dispensing water, cubed ice or crushed ice.

• When the ice maker produces smaller ice cubes,
or the cubes become lumped together, the
amount of water supplied to the ice maker may
be low due to insufficient water in the water
tank. If ice is not used frequently or the freezer
set temperature is too warm, it may also lump
together.

• It is normal for milky / cloudy water to be
dispensed after replacing the water filter. This
air in the water will eventually clear and is safe to
drink during this transition.

Using the Ice and Water
Dispenser

Press the dispenser selection button repeatedly
until the light above the icon that you want
illuminates.

Press the dispenser paddle
container to dispense cubed ice, water or crushed
ice.

a

with a glass or other

OPERATION

• Lint from a cloth may adhere to the outlets.

Cleaning the Dispenser Tray

Wipe the entire area with a damp cloth. The
dispenser tray may become wet easily due to
spilled ice or water.

29

Filling the Water Tank with
Water

This feature is only available on some models.
The water tank holds the water to be dispensed or

used by the automatic icemaker to make ice.

ENGLISH

Cleaning the Dispenser

Cleaning the Ice and Water Outlet

Wipe the water outlet a or ice outlet b frequently
with a clean cloth as it may get dirty easily.

1

Remove the water dispenser tank by pulling it
out while holding the handle.

2

Open the cover or cap of the water dispenser
tank.

WARNING

CAUTION

NOTE

global_main.book.book Page 30 Wednesday, September 2, 2020 8:03 AM

30

OPERATION

3

Fill with bottle or filtered water up to the
maximum fill line. (Total capacity: 4 ℓ)

• Before using the water dispenser tank after
installing the appliance, it should be washed
before filling it with water.

• Check if the water dispenser tank has been
placed on the appliance correctly. If it is not
assembled correctly, water may leak from the
tank into the appliance.

• If there is an insufficient amount of water in the

4

After filling with water, close the cover or cap of
the water dispenser tank.

5

Refit the water dispenser tank on the fridge
shelf.

water dispenser tank, ice cube size and quantity
may be affected and may result in no ice being
made.

• If there is no water in the water dispenser tank,
the cold water and ice dispensing function of the
dispenser cannot be used. Check if there is water
in the water dispenser tank and then fill it with
water if there is not.

• Wait at least 15 seconds before removing the
water tank after having dispensed water or ice
from the dispenser.

• Sound from the water tank will be normal when
supplying water to the dispenser and the
Automatic Ice Maker. It is not a sign of
malfunction.

• Fill with potable water only into icemaker or
dispenser water tank.

• Do not fill the water tank with drinks other than
water or fill with hot water.

• Do not apply excessive force or impact when
removing or assembling the water dispenser
tank. Doing so can cause appliance damage or
injury.

• Children should not be allowed near the
dispenser tank.

Automatic Icemaker

This feature is only available on some models.
This feature may vary depending on model

purchased.

Before Using the In-Door
Icemaker

• The icemaker produces ice normally when
approximately 48 hours have passed after the
appliance is initially installed.

• If the ice bin is completely filled with ice, ice
production will stop.

• Sound of ice dropping into the ice bin is normal.

• If ice cubes are stored in the ice bin for a long
period of time, they may clump together and
may not be separated easily. In such a case,
empty the ice bin and allow fresh ice to be made.

CAUTION

global_main.book.book Page 31 Wednesday, September 2, 2020 8:03 AM

• It is normal for milky or cloudy water to be
dispensed after replacing the water filter. This
air in the water will clear eventually and is safe to
drink.

• The first ice and water dispensed may include
particles or odour from the water supply line or
the water tank.

• If discolored ice is dispensed, check the water
tank and the water supply for a possible source.
If the problem continues, contact the LG
Electronics customer information centre. Do not
use the ice or water until the problem is
corrected.

• Do not touch the ice outlet or the automatic
icemaker with your hand or a tool.

• Dispense ice into a glass before filling it with
water or other beverages. Splashing will occur if
ice is dispensed into a glass that already contains
liquid.

• Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage, affecting
the performance of the appliance.

• Keep the glass at a proper distance from the ice
outlet. A glass held too close to the outlet may
prevent ice from dispensing.

• Dispose of the ice inside the ice bin if you go on
vacation or if an extended power outage occurs.
Water from melting ice may drop from the
dispenser onto the floor.

OPERATION

the door being opened, amount of food stored in
the appliance, etc.).

a

Power Switch

b

Auto Shutoff (feeler arm)

31

Removing/Refitting the Ice
Storage Bin

The ice dispensing chute may become blocked with
frost if only crushed ice is used. Remove the frost
that accumulates by removing the ice bin and
clearing the passage with a rubber spatula.
Dispensing cubed ice periodically can also help
prevent frost buildup.

1

Gently pull the handle to open the ice
compartment.

ENGLISH

In-Door Icemaker

The automatic icemaker can automatically make 70

- 182 cubes at a time, within a 24-hour period if

conditions are favorable. This amount may vary
according to the environment (ambient
temperature around the appliance, frequency of

2

To turn off the automatic icemaker, set the
icemaker switch to OFF ( O ).

CAUTION

NOTE

NOTE

global_main.book.book Page 32 Wednesday, September 2, 2020 8:03 AM

32

OPERATION

3

To remove the in-door ice bin, grip the front
handle, slightly lift the lower part, and slowly
pull out the bin as shown.

4

Refit the in-door ice bin in the reverse
sequence of their removal.

• Do not touch the automatic icemaker’s
mechanical parts with your hand or any
mechanical implement. Doing so may cause
serious injury or damage to the appliance.

• Do not disassemble, repair or alter the
automatic icemaker. These tasks should only be
done by a service technician.

• Caution should be taken, as the automatic
icemaker operates continuously after the freezer
door is opened when the automatic icemaker
switch is set to the ON position.

• Keep children away from the dispenser.

• When refitting the ice bin, ensure that it is placed
correctly. If it is tilted or unlevel, it may not
continue to make ice due to sensor disruption.

hooked up to water. To stop the buzzing, move the
power switch to OFF (O).

• Do not keep the power turned on to the
icemaker if the water line is not connected.
Doing so can damage the icemaker.

Preparing for Vacation

If the ambient temperature will drop below
freezing, have a qualified technician drain the
water supply system to prevent serious property
damage due to flooding caused by ruptured water
lines or connections. Set the icemaker power
switch to OFF (O) and shut off the water supply to
the appliance.

• The ice bin should be emptied any time the
icemaker on/off switch is turned to the OFF (O)
position.

InstaView

This feature is only available on some models.

Using the InstaView Door in
Door

The

InstaView Door in Door

running low on frequently used items like

lets you see if you’re

Turning the Icemaker On/Off

To turn the automatic icemaker On/Off, press the
power switch on the icemaker to the ON ( | ) or OFF
(O) position.

Normal Sounds You May Hear

The icemaker water valve will buzz as the icemaker
fills with water. If the power switch is in the ON (|)
position, it will buzz even if it has not yet been

CAUTION

NOTE

CAUTION

global_main.book.book Page 33 Wednesday, September 2, 2020 8:03 AM

beverages and snacks, without opening the fridge
door.

1

Knock twice on the glass to turn the LED light
inside the

2

The LED light turns off automatically after ten
seconds.

• Do not open the door of the appliance with the
door in door open, or do not open the door in
door while the door of the appliance is open. The
door in door may be struck by the edge of the
appliance and damaged.

Door in Door

on or off.

OPERATION

33

Door in Door

This feature is only available on some models.

Using the Door in Door

Pull the lever at the bottom of the door upwards
until the door in door opens.

There is plenty of storage space inside the door in
door and its surrounding baskets, allowing you to
store food in an organized manner.

• Do not open the door of the appliance with the
door in door open, or do not open the door in
door while the door of the appliance is open. The
door in door may be struck by the edge of the
appliance and damaged.

ENGLISH

• The

InstaView Door in Door

for 2 seconds after closing the left or right
freezer door.

• Knock near the center of the glass. Knocking
near the edges of the glass may not activate the

InstaView Door in Door

• Knock hard enough so that the knocking sound
is audible.

• The

InstaView Door in Door

activate if a loud noise occurs near the
refrigerator.

• Clean the glass door with a dry cloth. To remove
stubborn stains, slightly moisten a clean cloth
with lukewarm water or a glass cleaner. Do not
spray glass cleaner directly at the glass door.

function is disabled

function.

function may

Using the Moving Basket

Adjusting the moving basket allows taller food
items to be stored more conveniently.

1

To raise the moving basket, hold the basket in
the centre and push the basket up until it clicks
into place.

CAUTION

CAUTION

CAUTION

global_main.book.book Page 34 Wednesday, September 2, 2020 8:03 AM

34

OPERATION

2

To lower the moving basket, press up to
release the levers at the side of the basket and
lower the basket until it clicks into place.

• To avoid personal injury or damage to the basket
or its contents, empty the moving basket before
moving it up or down.

2

Lift up and remove the baskets from the door
in door casing.

3

Refit the Door in Door case in the reverse order
of the removal process.

Drawer

Removing/Refitting the Door in
Door Case

• Remove contents from the Door in Door
compartment before removal.

1

Open the doors completely and remove the
contents of the Door in Door case. Lift up and
pull out the Door in Door case.

• Always empty the drawers before removing
them, and use both hands when removing and
refitting them.

• Make sure that the fridge doors are fully open
before removing and refitting the drawers.

Removing/Refitting the Fridge
Drawer

This feature is only available on some models.

1

Open both fridge doors completely. Hold the
cover with both hands and tilt the cover slightly
while pulling it out.

CAUTION

CAUTION

global_main.book.book Page 35 Wednesday, September 2, 2020 8:03 AM

2

Remove the contents of the drawer. Hold the
handle of the vegetable drawer and gently pull
it out.

3

Mount the fridge drawer in the reverse order of
the removal process.

Using the Freezer Drawer

The sliding freezer drawers allow easy access and
convenience of use.

• Use the upper compartment to store packaged
frozen foods and frequently-used foods.

• Use the lower compartment for larger frozen
foods and items stored for longer periods.

OPERATION

2

With the drawer fully extended, lift up the front
and pull the drawer out to remove it.

3

Mount the freezer drawer in the reverse order
of the removal process.

• The drawers are heavy. Always use two hands
when removing or refitting the drawers to avoid
product damage or personal injury.

• Always open the freezer doors completely
before removing or refitting the drawers.

Shelf

• Glass shelves are heavy. Use special care when
removing them.

• Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.

Using the Folding Shelf

35

ENGLISH

Removing/Refitting the Freezer
Drawer

1

Open both freezer doors completely. Pull out
the freezer drawer to full extension and
remove all of the contents.

This feature is only available on some models.
Store taller items, such as a gallon container or

bottles, by pushing the front half of the shelf
underneath the back half of the shelf. Pull the front
of the shelf forward to return to a full shelf.

CAUTION

global_main.book.book Page 36 Wednesday, September 2, 2020 8:03 AM

36

OPERATION

1

Removing/Refitting the Shelf

1

Tilt up the front of the shelf and then lift the
shelf straight up.

2

Pull the shelf out.

3

Tilt the front of the shelf up and guide the shelf
hooks into the slots at a desired height.

4

Lower the front of the shelf so that the hooks
drop into the slots.

To remove the baskets, simply lift the basket
up and pull straight out.

2

To assemble the baskets, slide it in above the
desired support and push down until it snaps
into place.

• Glass shelves are heavy. Use special care when
removing them.

• Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.

Door Basket

Removing/Refitting the Door
Basket

The door baskets are removable for easy cleaning
and adjustment.

NOTE

NOTE

global_main.book.book Page 37 Wednesday, September 2, 2020 8:03 AM

SMART FUNCTIONS

LG ThinQ Application

This feature is only available on models with Wi-Fi.

LG ThinQ

The
communicate with the appliance using a
smartphone.

LG ThinQ Application Features

Communicate with the appliance from a
smartphone using the convenient smart features.

Smart Diagnosis

• If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.

Settings

• Allows you to set various options on the
appliance and in the application.

• If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the
application and register it again.

• The application is subject to change for
appliance improvement purposes without notice
to users.

• Functions may vary by model.

Before Using LG ThinQ
Application

1

Check the distance between the appliance and
the wireless router (Wi-Fi network).

• If the distance between the appliance and

application allows you to

LG ThinQ

the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.

SMART FUNCTIONS

2

Turn off the
your smartphone.

3

Connect your smartphone to the wireless
router.

• To verify the Wi-Fi connection, check that f icon
on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.

•

LG ThinQ

connection problems or any faults,
malfunctions, or errors caused by network
connection.

• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.

• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.

• The network connection may not work properly
depending on the Internet service provider.

• The surrounding wireless environment can
make the wireless network service run slowly.

• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.

Mobile data

is not responsible for any network

or

Cellular Data

37

on

ENGLISH

NOTE

NOTE

NOTE

global_main.book.book Page 38 Wednesday, September 2, 2020 8:03 AM

38

SMART FUNCTIONS

• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)

• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.

• If the security protocol of the router is set to

WEP

, you may fail to set up the network. Please
change it to other security protocols (
recommended) and register the product again.

WPA2

is

Installing the LG ThinQ
Application

Search for the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.

LG ThinQ

application from the

Connecting to Wi-Fi

The

Wi-Fi

button, when used with the

application, allows the appliance to connect to a

f

home Wi-Fi network. The
of the appliance’s network connection. The icon
illuminates when the appliance is connected to the
Wi-Fi network.

•

Initial Appliance Registration

Run the

LG ThinQ

instructions in the application to register the
appliance.

•

Re-registering the Appliance or Registering
Another User

Press and hold the
temporarily turn it off. Run the
application and follow the instructions in the
application to register the appliance.

icon shows the status

application and follow the

Wi-Fi

button for 3 seconds to

LG ThinQ

LG ThinQ

• To disable the Wi-Fi function, press and hold the

Wi-Fi

button for 3 seconds. The f icon will be

turned off.

Open Source Software Notice
Information

To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained in
this product, please visit http://
opensource.lge.com.

In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download.

LG Electronics will also provide open source code to
you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to [e-mail]. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of
this information.

Smart Diagnosis

This feature is only available on models with the c

d

logo.

or
Use this feature to help you diagnose and solve

problems with your appliance.

• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.

• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.

NOTE

global_main.book.book Page 39 Wednesday, September 2, 2020 8:03 AM

Using LG ThinQ to Diagnose
Issues

If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the

LG ThinQ

• Launch the

application.

LG ThinQ

Smart Diagnosis

the instructions provided in the
application.

application and select the

feature in the menu. Follow

LG ThinQ

Using Audible Diagnosis to
Diagnose Issues

Follow the instructions below to use the audible
diagnosis method.

• Launch the

Smart Diagnosis

the instructions for audible diagnosis provided
in the

1

Press the
function.

• If the display has been locked for over 5

LG ThinQ

LG ThinQ

Lock

minutes, you must deactivate the lock and
then reactivate it.

application and select the

feature in the menu. Follow

application.

button to activate the lock

SMART FUNCTIONS

• For best results, do not move the phone while
the tones are being transmitted.

39

ENGLISH

2

Open the fridge door and then hold the phone
on the upper right speaker hole.

3

Press and hold the
seconds or longer while holding your phone to
the speaker until the data transfer is complete.

4

After the data transfer is complete, the
diagnosis will be displayed in the application.

Freezer

button for three

global_main.book.book Page 40 Wednesday, September 2, 2020 8:03 AM

40

MAINTENANCE

MAINTENANCE

Cleaning

General Cleaning Tips

• Performing manual defrosting, maintenance or
cleaning of the appliance while food is stored in
the freezer can raise the temperature of the food
and reduce its storage life.

• Regularly clean any surfaces that can come in
contact with food.

• When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not use
cleaning agents containing flammable
substances. This may cause discolouration or
damage to the appliance.

- Flammable substances: alcohol (ethanol,

methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.

• After cleaning, check if the power cable is
damaged.

Cleaning the Exterior

• When cleaning the outside air vents of the
appliance by means of vacuuming, then the
power cord should be unplugged from the outlet
to avoid any static discharge that can damage
the electronics or cause an electric shock.
Regular cleaning of the rear and side ventilation
covers is recommended to maintain reliable and
economical operation of the unit.

• Keep the air vents on the exterior of the
appliance clean. Blocked air vents can cause fire
or appliance damage.

• For the appliance exterior, use a clean sponge or
soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth. Do not use
contaminated cloths when cleaning the stainless
steel doors. Always use a dedicated cloth and
wipe in the same direction as the grain. This
helps reduce surface staining and tarnishing.

Cleaning the Interior

• When removing a shelf or drawer from inside
the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
the appliance. Otherwise, injury may occur due
to the weight of stored foods.

• Detach the shelves and drawers and clean them
with water, and then dry them sufficiently,
before replacing them.

• Regularly wipe the door gaskets with a wet soft
towel.

• Door basket spills and stains should be cleaned
as they can compromise storage ability of the
basket and could even be damaged.

• Never clean the shelves or containers in the
dishwasher. The parts may become deformed
due to the heat.

Cleaning the Condenser Cover

Use a vacuum cleaner with a brush to clean the
condenser cover and vents. Do not remove the
panel covering the condenser coil area.

We recommend that this be done every 12 months
to maintain operating efficiency.

WARNING

CAUTION

NOTE

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Water Filter

Before Replacing the Water
Filter

• Do not allow children to have access to small
parts during the installation of this product.

• Do not use with water that is microbiologically
unsafe or of unknown quality without adequate
disinfection before or after the system. Systems
certified for cyst reduction may be used on
disinfected water that may contain filterable
cysts.

• Do not install if water pressure exceeds 827 kPa.
If your water pressure exceeds 827 kPa, you
must install a pressure limiting valve. Contact a
plumbing professional if you are uncertain how
to check your water pressure.

• Do not install where water hammer conditions
may occur. If water hammer conditions exist,
you must install a water hammer arrester.
Contact a plumbing professional if you are
uncertain how to check for this condition.

• Do not install on hot water supply lines. The
maximum operating water temperature of this
filter system is 37.8 °C.

• Protect filter from freezing. Drain filter when
temperatures drop below 4.4 °C.

• The disposable filter cartridge MUST be replaced
every 6 months, at the rated capacity or if a
noticeable reduction in flow rate occurs.

• Where a backflow prevention device is installed
on a water system, a device for controlling
pressure due to thermal expansion must be
installed.

• Ensure all tubing and fittings are secure and free
of leaks.

MAINTENANCE

• It is essential that the manufacturer’s
recommended installation, maintenance and
filter replacement requirements be carried out
for the product to perform as advertised.

Application Guidelines/Water Supply

Service Flow 1.9 lpm

Water Supply Community or Private Well -

Water Pressure 138 - 827 kPa

Water
Temperature

Capacity 757 litres

Parameters

Potable Water

0.6 - 37.8 °C

41

Replacing the Water Filter

The filter must be changed every 6 months or when
the water filter indicator on the control panel lights
turns on or the water dispenser output decreases.

• To purchase a replacement water filter:

- Use replacement cartridge: LT1000P,

LT1000PC, LT1000PCS or ADQ747935**

- Visit your local dealer or distributor or contact

the LG Electronics Customer Information
Centre. For further assistance, visit our
website at lg.com

1

Open the water filter cover.

2

Remove the disposable water filter.

ENGLISH

• While the testing was performed under standard
laboratory conditions, actual performance may
vary.

NOTE

CAUTION

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42

MAINTENANCE

• Replacing the water filter causes a small amount
of water (around 1 oz. or 25 cc) to drain.

• Wrap a cloth around the front end of the water
filter cover to collect any leaking water. Hold the
water filter upright, once it is removed, to
prevent any remaining water from spilling out of
the water filter.

3

Replace with a new water filter. Insert the new
filter into the filter head and rotate it clockwise
until the arrow on the new filter lines up with
the arrow on the filter head. Swing the filter
back into the compartment.

4

Close the water filter cover.

5

Press and hold the
seconds.

6

Dispense water for approximately 5 minutes to
remove trapped air and contaminants.

• Failure to replace filters when required or using
non LG authorised water filters can cause the
filter cartridge to leak and result in property
damage.

Water Filter

button for 3

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TROUBLESHOOTING

Before Calling for Service

Cooling

Symptoms Possible Cause & Solution

There is no
refrigeration or
freezing.

There is poor
refrigeration or
freezing.

Is there a power interruption?

• Check the power of other appliances.

Check the power of other appliances.

• Plug the power plug in the outlet properly.

A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter)
outlet, and the outlet's circuit breaker has tripped.

• Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.

• Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.

Is the fridge or freezer temperature set to its warmest setting?

• Set the fridge or freezer temperature to a colder setting.

Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater?

• Check the installation area and reinstall it away from heat generating
objects.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer
compartment.

Did you put in too much food?

• Maintain an appropriate space between food.

Are the appliance doors completely closed?

• Completely close the door and make sure that stored food is not
obstructing in the door.

Is there enough space around the appliance?

• Adjust the installation position to make enough space around the
appliance.

TROUBLESHOOTING

43

ENGLISH

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44

TROUBLESHOOTING

Symptoms Possible Cause & Solution

The appliance contains
a bad smell.

Is the fridge or freezer temperature set to 'Warm'?

• Set the fridge or freezer temperature to a colder setting.

Did you put in food with a strong smell?

• Store foods with strong smells in sealed containers.

Vegetables or fruit may have spoiled in the drawer.

• Throw away rotten vegetables and clean the vegetable drawer. Do not
store vegetables too long in the vegetable drawer.

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TROUBLESHOOTING

Ice & Water

Symptoms Possible Cause & Solution

The automatic
icemaker does not
produce ice or
produces a small
amount of ice.

Ice is not dispensed. Unable to hear the sound of ice coming out?

Did you install the appliance recently?

• The ice maker produces ice normally when approximately 48 hours have
passed after the appliance is installed.

• If the fridge compartment temperature is too cold, the water filter can
freeze and block the water flow to the ice maker.

Did you connect the water supply pipe to the appliance and open the
supply valve?

• Connect the water supply pipe to the appliance and open the supply valve
completely.

Is the water supply hose bent?

• If the water supply hose is bent, the water flow could be compromised.

Have you dispensed a large amount of ice recently?

• It takes approximately 24 hours to produce more ice in the automatic
icemaker. Please wait.

Did you set the ice maker switch or the automatic icemaker button on
the control panel to ON?

• Press I on the automatic icemaker switch or set ON for the automatic
icemaker button on the control panel. (For more details on how to use, visit
LG Electronics website or use your smart device.)

Is the temperature of the freezer compartment set too high?

• If the set temperature is too warm, ice will be produced slowly or not at all.
Set the Freezer temperature to -18 °C for normal operation of the
automatic icemaker.

Have you been opening the appliance door frequently?

• If you open the appliance door frequently, cold air will escape, lowering
the speed of ice production. Do not open and close the appliance door
frequently.

Is the appliance door completely closed?

• If the appliance door is not completely closed, the temperature of the
freezer compartment will increase, slowing down the ice production
speed. Close the appliance door completely.

• In the control panel, select the modes for cubed ice and crushed ice
alternately to dispense the ice.

Is the ice path blocked? (You can check the ice passage by separating the
ice bin.)

• Ice may not be dispensed properly if the ice passage is blocked. Check the
ice and clean the ice path regularly.

45

ENGLISH

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46

TROUBLESHOOTING

Symptoms Possible Cause & Solution

Water does not come
out.

Water tastes strange. Is the taste of water different when comparing it with the taste of water

The supply valve may be turned off. (For Plumbed models Only)

• Open the water supply valve.

• Check if the fridge compartment temperature is too cold, as the water
filter can freeze and block the water flow to the dispenser.

The water dispenser tank may be empty. (Non plumbed models only)

• Fill the water dispenser tank.

Is the water supply valve closed? (For Plumbed models Only)

• Open the water supply valve.

Are you using unfiltered water?

• Unfiltered water can contain a large amount of various heavy metals or
foreign substances, so the filter may be clogged in the early stage
regardless of the life of the filter.

from the previous water purifier?

• Has the purified water or cold water not been used for an extended period
of time?

Has it been a long time since you installed and replaced the filter?

• If an expired filter is used, the purification performance may decline. It is
recommended to replace the filter according to the filter replacement
period.

Have you flushed out the filter properly in the initial stage after
installing it?

• When you install or replace the filter for the first time, you need to remove
air and activated carbon residue from inside the filter. Use the appliance
after dispensing and discharging approximately 5 litres of purified water
from the dispenser by pressing the water dispensing lever. (Activated
carbon is harmless to humans.)

Has the purified water or cold water not been used for an extended
period of time?

• The taste of old water may change due to bacterial growth. Use the
product after dispensing and discharging approximately 5 litres
(approximately three minutes) from the water dispenser.

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Condensation & Frost

Symptoms Possible Cause & Solution

There is condensation
inside the appliance or
on the bottom of the
vegetable drawer
cover.

Frost has formed in the
freezer compartment.

Frost or condensation
has formed inside or
outside the appliance.

The side or front of the
appliance is warm.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it inside the fridge or freezer.

Did you leave the appliance door open?

• Although the condensation will disappear soon after you close the
appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

• Condensation can form due to the temperature difference from the
outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a container?

• Store food in a covered or sealed container.

Doors may not be closed properly.

• Check if the food item inside the appliance is blocking the door and make
sure that the door is tightly closed.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer
compartment.

Is the air entry or exit of the freezer compartment blocked?

• Make sure that air entry or exit is not blocked so that the air can circulate
inside.

Is the freezer compartment overfilled?

• Maintain an appropriate space between items.

Did you open and close the appliance door frequently or is the appliance
door improperly closed?

• Frosts or condensation can form if the outside air penetrates inside the
appliance.

Is the installation environment humid?

• Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.

There are anti condensation pipes fitted to these areas of the appliance
to reduce condensation forming from around the door area.

• The heat releasing pipe to prevent condensation is installed on the front
and side of the appliance. You may feel it particularly hot right after the
appliance is installed or during the summer. You can be assured that this
is not a problem and is quite normal.

TROUBLESHOOTING

47

ENGLISH

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48

TROUBLESHOOTING

Symptoms Possible Cause & Solution

There is water inside or
outside of the
appliance.

Is there water leakage around the appliance?

• Check if the water has leaked from a sink or another place.

Is there water on the bottom of the appliance?

• Check if the water is from the thawed frozen food or a broken or dropped
container.

Parts & Features

Symptoms Possible Cause & Solution

The appliance door is
not closed tightly.

It is difficult to open
the appliance door.

Door mullion does not
fold in and out
properly.

The inside lamp in the
appliance does not
turn on.

Is the appliance leaning forward?

• Adjust the front feet to raise the front side slightly.

Were the shelves properly assembled?

• Refit the shelves if needed.

Did you close the door with excessive force?

• If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door
closed. Close the door gently.

Did you open the door right after you closed it?

• If you try to open the appliance door within one minute after you closed it,
you may have difficulties because of the pressure inside the appliance. Try
to open the appliance door again in a few minutes so that the internal
pressure stabilizes.

Are front levelling legs extended, the appliance level, and doors aligned?

• Once the door baskets are filled, the doors may become misaligned,
preventing the door mullion or the Auto Open Door function from working
properly. Extend both front levelling legs fully so they are in firm contact
with the floor. Follow the instruction in the Door Alignment section to raise
the left fridge door until the door mullion is once again working properly.
Adjust the right fridge door so it aligns with the left fridge door.

Lamp failure

• Close the door and re-open. If the lamp does not turn on, please contact
the LG Electronics customer information centre. Do not attempt removal
of the lamp.

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TROUBLESHOOTING

Noises

Symptoms Possible Cause & Solution

The appliance is noisy
and generates
abnormal sounds.

Clicking noises The defrost control will click when the automatic defrost cycle begins

Rattling noises Rattling noises may come from the flow of appliance, the water line on

Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer

Gurgling noises Appliance flowing through the cooling system.

Popping noises Contraction and expansion of the inside walls due to changes in

Is the appliance installed on a weak floor or improperly levelled?

• Install the appliance on a solid and flat area.

Does the rear of the appliance touch the wall?

• Adjust the installation position to allow enough clearance around the
appliance.

Are objects scattered behind the appliance?

• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.

and ends. The thermostat control (or appliance control on some models)
will also click when cycling on and off.

• Normal Operation

the back of the unit (for plumbed models only), or items stored on top of
or around the appliance.

• Normal Operation

Appliance is not resting evenly on the floor.

• Floor is weak or uneven or levelling legs need to be adjusted. See the Door
Alignment section.

Appliance with linear compressor was moved while operating.

• Normal operation. If the compressor does not stop rattling after three
minutes, turn the power to the appliance off and then on again.

compartments.

• Normal Operation

Air is being forced over the condenser by the condenser fan.

• Normal Operation

• Normal Operation

temperature.

• Normal Operation

49

ENGLISH

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50

TROUBLESHOOTING

Symptoms Possible Cause & Solution

Vibrating If the side or back of the appliance is touching a cabinet or wall, some of

the normal vibrations may make an audible sound.

• To eliminate the noise, make sure that the sides and back do not make any
contact with any wall or cabinet.

Wi-Fi

Symptoms Possible Cause & Solution

Your home appliance
and smartphone are
not connected to the
Wi-Fi network.

The password for the Wi-Fi that you are trying to connect to is incorrect.

• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on

Mobile data for your smartphone is turned on.

• Turn off the
using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.

The distance between the appliance and the router is too far.

• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.

Mobile data

LG ThinQ

of your smartphone and register the appliance

.

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APPENDIX

51

APPENDIX

Warranty

Warranty and Service Information

Warranty

The LG Refrigerator comes with 1 + 4 or 9*(Selected Model) year warranty, from the date of purchase, that
comprises of a 1 year warranty on all Parts (except Consumables, Loose Plastic Parts, Glass) in the first year
and thereafter a 4 or 9*(Selected Model) year Additional warranty on the compressor, from the date of
purchase of the product, provided always that the warranty card bears the rubber stamp, date and
signature of our Authorised Dealer.

4 or 9*(Selected Model) YEAR ADDITIONAL WARRANTY ON COMPRESSOR

The 4 or 9*(Selected Model) year warranty on Compressor will continue even after the expiry of 1 year
period from the date of purchase. This warranty covers Compressor only. Gas/Gas Charging will be
charged to the customer. Gas charging is included only when compressor is defective & inoperative.
During the additional warranty period, it does not cover any part such as condenser, freezer, capillary,
suction line, overload protector, relay, thermostat etc.. Standard visiting charges will be applicable within
the municipal limit of town where LG Electronics India Pvt. Ltd. (LGEIL) has it’s Authorized Service centre,
Service outside municipal limit will attract to and fro traveling, other incidental expenses in addition to
standard visiting charges, as prevailing from time to time. During the warranty period, only the part
replaced or repaired shall be free of costs, but service charges shall always be payable by the customer.

TERMS & CONDITIONS

1. The warranty is confined to the first purchaser of the Refrigerator only & is non-transferable.

2. Repairs & replacements will be carried out by the dealer from whom the product has been purchased,
or through the Authorized Service Centers of LGEIL. In case the customer shifts the place of residence
during warranty period, it is advised to contact Authorized Service Centre directly or call our help line.

3. Repairs under warranty shall be carried out by an authorized service personnel only. The details of
centralized help lines are attached.

4. For units installed beyond municipal limits of the jurisdiction of company’s Authorized Service Center, it
is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the
authorized service center at its own cost and risk. All expenses incurred in collecting the units or parts
thereof from the company’s authorized service center, as well as expenses incurred with deputizing of
service personnel/technicians towards conveyance and other incidentals etc. will be borne by the
customer. Local Charges for transportation and handling charges may vary from location to location.
Customers are advised to verify before. In case the customer desires to bring the unit on its own to the
Authorized Service Centre, the same shall be at its own risks & consequences.

5. The concerned authorized service center will advise the customer whether to effect the repairs at sire or
at the authorized service center.

6. Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the unit/
parts in the unit due to dust accumulation on portions of the unit, general explanations/returning, are not
to be considered as defects.

7. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and
remain in force only for the unexpired period of the warranty. Replacement of parts would be purely at the
discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject to the sole
discretion of LGEIL), the same model shall be replaced and in the event such model has been discontinued,
it shall be replaced with the model of price equivalent at the time of purchase.

ENGLISH

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52

APPENDIX

8. In case of any damage to the product / customer abuse/ repairs by un-authorised personnels/ misuse
detected/ by the Authorized Service Center personnel, the warranty conditions are not applicable and
repairs will be done subject to availability of parts and on a chargeable basis only.

9. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life
arising directly or indirectly out of any defect in the Refrigerator. The company’s obligation under this
warranty shall be limited to repair or providing replacement of defective parts only under the warranty
period.

10. The company or its Authorized Service Center reserves the right to retain any part/s or component
replaced at its discretion, in the event of a defect being noticed in the equipment during warranty period.

11. While the company will make every effort to carry out repairs at the earliest, it however is made
expressly clear that the company is under no obligation to do so in a specified period of time.

12. Warranty does not cover accessories external to the equipment supplied by the dealer.

13. If any coloured internal or external components are replaced, there will be commitment to ensure that
the shades match with the original or other components. The replaced shades, patterns, tints may vary
from the customer’s unit due to continuous usage of the unit. Any matching components changed at
customer’s request will be on chargeable basis except the component which actually needed.

Warranty is not applicable in any of the following cases :

1. The warranty card is not completed properly at the time of purchase.

2. The completed warranty card is not presented to authorized service personnelat the time of service of
the product.

3. The product is not operated according to instructions given in the Operating Instruction Booklet.

4. Defects are caused by improper or reckless use, which shall be determined by the company personnel.

5. Any repair work is carried out by persons other than authorized service personnel.

6. Defects are caused by due to causes beyond control like lightening, abnormal voltage, acts of God or
while in transit to service center or purchaser’s residence.

7. The warranty is not valid in case, the serial number is deleted, defected or altered.

8. Damage to the product or any part/s due to transportation or shifting is not covered by warranty.

9. This warranty wil l automatically terminate on the expiry of the warranty period of 12 months, even if
the Refrigerator may not be in use for any time during the warranty period for any reason. The warranty
on compressor will automatically terminate on expiry of 4 or 9*(Selected Model) years (after 1 year
warranty period) even if the Refrigerator may not be in use for any time during the said period for any
reason.

10. Only courts in state of Delhi and places where LGEIL has it’s branch office shall have the jurisdiction for
settling any claims, disputes arising under the warranty.

CUSTOMER'S COPY

CUSTOMER’S COPY

UNIT SERIAL No. :

CUSTOMER’S NAME & ADDRESS DEALER’S NAME & ADDRESS

TEL.

Customer’s Signature Dealer’s Signature

This card is valid only if it is filled in and stamped by our authorised dealer on the date of purchase.

DATE OF PURCHASE : MODEL No. :

TEL.

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Memo

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Memo

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Memo

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