LG G8 ThinQ User Guide

USER GUIDE

LM-G820QM5

ENGLISH

MFL71427601 (1.0) www.lg.com

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Center. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

Table of contents

Custom-designed Features

6 Air Motion 10 Camera features 21 Sound quality and effects 22 Floating Bar 23 Google Assistant 25 Fingerprint recognition 28 Face Unlock 31 Hand ID 33 Always-on display 34 Quick Help 34 Notes on Water Resistant

Properties

Basic Functions

38 Product components and

accessories

39 Parts overview 43 Turning the power on or off

44 Installing the SIM card and

memory card

46 Removing the memory card 46 Battery 49 Touch screen 52 Home screen 62 Screen lock 67 Multi-tasking feature 68 Memory card encryption 69 Taking screenshots 70 Entering text 74 Content sharing 76 Do not disturb

Useful Apps

78 Installing and uninstalling apps 79 App trash 80 App Shortcuts 81 Phone 84 Messaging 85 Camera 104 Chrome 104 Google apps 106 Contacts

109 QuickMemo+ 111 Clock 112 Calculator 112 Game Launcher 113 LG Health 114 HD Audio Recorder 115 FM Radio 116 File Manager 116 Smart cleaning 116 LG Mobile Switch

Settings

118 Settings 118 Network & internet 126 Connected devices 131 Sound 133 Display 135 Lock screen & security 137 Extensions 140 Apps & notifications 140 Battery 141 Storage 141 Accounts 142 Accessibility 144 Google 144 System 148 Support

Appendix

150 LG Language Settings 150 LG Bridge 151 Phone software update 153 Anti-Theft Guide 154 Open Source Software Notice

Information

154 Regulatory information

(FCC ID number, etc.)

155 Trademarks 156 Laser safety statement 157 More information 159 FAQ

For Your Safety

LIMITED WARRANTY STATEMENT

4Table of contents

Custom-designed Features

Air Motion

Air Motion overview

The ToF sensor and IR illuminator located near the front camera can recognize the location and shape of your hand to launch certain features or apps without touching the screen.

Show your hand to the front camera and then perform hand gestures to launch desired features or apps.

Air Motion bar

Air Motion feature activated

• This feature may not be available depending on some features or apps.

• Make sure that the ToF sensor and IR illuminator are not blocked by a

sticker or any other foreign substances.

• Make sure not to move your hand too fast or bring it too far from or

close to the device while using the Air Motion feature.

• If you are wearing gloves or the ToF sensor and IR illuminator are

exposed to direct sunlight, the recognition accuracy may decrease.

Using Air Motion

You can launch the desired features or apps by using the Air Motion feature.

Shortcut and capture

While viewing the Home screen or using an app, you can swipe left or right in the air to open an app or pinch with all fingers to take a screenshot.

Custom-designed Features 6

Tap Settings Extensions Air Motion Shortcut and

capture.

Tap to activate this feature.

Select desired apps under Swipe left and Swipe right to use as

shortcuts with Air Motion.

Hand gestures

To enable Air Motion, place your palm at a distance of 2-5 inches from

the device.

When the Air Motion bar appears at the top of the screen, cup your

hand in the air while lifting it to the distance of 6-8 inches from the device to launch the Swipe shortcuts controller.

Swipe your hand left or right to open the desired app.

Or, pinch with all fingers to take a screenshot.

To open an app To take a screenshot

Custom-designed Features 7

Control music and videos

While using the music app or video player, you can play, pause or adjust volumes with your hand gestures in the air.

Tap Settings Extensions Air Motion Control music and

videos.

Tap to activate this feature.

Place your palm at a distance of 2-5 inches from the device to enable

Air Motion.

• When the Air Motion bar appears at the top of the screen, cup

your hand at a distance of 6-8 inches from the device to launch the Player controller.

Swipe your hand left or right to control the player as desired.

Player controller

To adjust the volume, cup your hand in the air and wait until the volume controller appears. Then, turn left or right to decrease or increase the volume.

Volume controller

• This feature is available only on the music or video player screen.

Custom-designed Features 8

Control calls and alarms

You can receive a call or stop alarms and timers by swiping your hand left or right in the air.

Tap Settings Extensions Air Motion Control calls and

alarms.

Tap of each menu to activate.

With Air Motion enabled, cup your hand at a distance of 6-8 inches

from the device to to launch the controller.

• Air Motion is automatically enabled when a call or alarm notification

is received.

Swipe your hand left or right to control as desired.

Alarms controller

• You can end a call with Air Motion while using the speakerphone,

earphones or headsets.

• You cannot end a video call by using the Air Motion feature.

Show hand guide

Turn this on to preview your hand gesture. Make sure your hand stays within the guide circle while you control the Air

Motion controller.

Tap Settings Extensions Air Motion Show hand guide.

Tap to activate this feature.

Custom-designed Features 9

Camera features

Studio

You can create studio level photos by using Light Effect and Backdrop features in the camera.

Lighting Effect

You can apply various lighting effects while taking photos.

Tap , then tap Studio.

Tap to select a lighting effect.

Lighting Effect

icon

Lighting Effect

options

Tap the desired lighting effect icon.

When Studio effect is available. appears on the screen, tap

Capture to take a photo.

• The Studio feature may not work if the camera cannot recognize

the subject.

• While taking a selfie, tap

temperature and brightness level. You can also change the light location by dragging

3D Lighting to adjust the color

Custom-designed Features 10

Backdrop

You can apply various effects for background while taking portrait photos.

Tap , then tap Studio.

Tap

2 3

to select a backdrop effect.

Select a background color you want to apply.

Backdrop icon

Background colors

Custom-designed Features 11

Portrait

You can create an artistic portrait photo, whereby the subject is in focus and the background is blurred. You can also edit the image by applying lighting or color effect to the background.

• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.

• This feature is not available if the surroundings are too dark.

Tap , and tap Portrait.

Drag the slide bar to the left or right to adjust the blur strength.

Adjust blur strength.

When Portrait is available appears on the screen, tap to take a

photo.

• The Portrait feature may not work if the camera cannot recognize

the subject.

Custom-designed Features 12

Makeup Pro

While taking selfies, you can apply various makeup techniques. When using the front camera, adjust the skin tone and apply eye and lip

makeups.

Tap , switch to the front camera, then tap .

Select a desired makeup option, then drag the slide bar to the left or

right to adjust the effect.

• When you select None, the slide bar disappears.

Tap to take a photo.

Custom-designed Features 13

AR features

You can use various AR (Augmented Reality) features with the Camera app. You can create your own My Avatar, AR Emoji, or AR Sticker for rich content. My Avatar helps you create a cartoon version of yourself and customize it. AR Emoji help you create 3D animated animal emojis that mimic facial expression. AR Sticker allows you to choose from several different stickers to use on a photo or video while facing your camera.

Creating My Avatar

Tap , switch to the front camera, then tap .

Tap to take a photo.

• Follow the on-screen instructions to align your face on the screen.

• To make My Avatar by using one of the saved photos from Gallery,

tap

Custom-designed Features 14

Select My Avatar's gender and select details including avatar type, skin

tone, hairstyle, and clothes, then tap OK.

• Taken photos are saved in Gallery.

Custom-designed Features 15

Creating My Avatar, AR Emoji, AR Sticker

Tap , switch to the front camera, then tap .

Select an option you want to record.

My Avatar AR Emoji AR Sticker

To take a photo, tap . To record a video, tap .

• Taken photos are saved in Gallery.

Custom-designed Features 16

Using Avatar Stickers

Avatar.

Tap on the LG Keyboard.

Select the desired Avatar Sticker.

Avatar

Sticker icon

Select My

Using Ani Sticker

Tap on the LG Keyboard.

Select the desired My Avatar.

Tap to record voice and video, and then tap to save.

• Ani Stickers with various facial expressions, motions, and voices are

created.

Tap to upload Ani Sticker.

to preview the created Ani Sticker.

• Tap

Select an

Ani Sticker.

Custom-designed Features 17

AI CAM

You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality.

Tap , then tap AI CAM.

When the object is recognized, the best effect for the scene is applied.

• To apply other effects, tap the scene icon.

• A wide range of categories, such as portrait, animals, food, sunrise,

sunset, landscape, sky, beach, babies, flowers and text, can be recognized automatically.

• The result of the scene recognition may differ depending on the

illumination or the location of the subject while taking photos. Keywords do not appear on the actual photos or videos.

Custom-designed Features 18

Cine shot

You can record a moment and make a video with only a part of the scene in motion.

While recording a video, hold the device steady. After recorded, rub the area in the video you want in motion. The selected area starts moving and the rest of the video remains still.

Tap , then tap More .

Tap to record a 3 second video.

• Hold the device steady while recording the video.

Tap and rub the area you want in motion with the cine shot effect.

Undo

Redo

Select the area to move. Erase the selected area.

Play forward and backward repeatedly.

Play forward repeatedly.

• Tap to erase the selected area.

to play the selected area in motion forward repeatedly.

• Tap

to play the selected area in motion forward and backward

• Tap

repeatedly.

Tap SAVE.

• The selected area will be in motion.

Custom-designed Features 19

Cine Video

You can record a movie-like video.

Tap .

Tap More .

Tap to record a video.

: Record a video by selecting the point zoom feature to zoom in/

•

out around a specific area.

: Select an effect to apply to the recording. You can also adjust

•

the vignette and strength for each Cine effect. This feature cannot be changed after you have started recording.

• The Point Zoom feature supports a zoom speed of up to 3x.

• This feature only supports video recordings in standard angle.

Custom-designed Features 20

Graphy

You can adjust the white balance, ISO and shutter speed referring to the recommended images.

Tap .

Tap Manual Camera.

Tap and then tap Graphy photos to activate the feature.

Tap and select the desired scene from the recommended images.

Tap to take a photo.

• This feature is available only in the Manual camera mode.

• You can add more scenes by tapping

Graphy app from Play Store. You may be charged for data usage, depending on your pricing plan.

Add and downloading the

Sound quality and effects

DTS:X 3D Surround

You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device.

Settings Sound Sound quality and effects, then tap DTS:X

Tap

3D Surround

Adjusting the sound direction

You can adjust the sound direction as desired.

Tap Settings Sound Sound quality and effects DTS:X 3D

Surround.

Select the desired sound direction.

to activate this feature.

Custom-designed Features 21

Floating Bar

Floating Bar overview

You can access frequently used features, including shortcuts, screen capture, music player, and quick contacts, by touching and swiping Floating Bar on the screen.

To enable the Floating Bar feature, tap Floating Bar

Opening and closing the Floating Bar

• To open Floating Bar: Tap or .

• To close Floating Bar: Tap

or .

Floating Bar

Settings Extensions

• To access the rest of the bar options, swipe left or right on the floating

bar.

Moving the Floating Bar position

Touch and hold Floating Bar, then drag it to the desired location. Either way, it can be moved to any direction.

Custom-designed Features 22

Google Assistant

Google Assistant overview

Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go. To get started, just press the Google Assistant key on the side of the device or touch and hold

• To use this feature, first connect to the network and sign in to your

Google Account.

Touch and hold from the Home screen to launch Google Assistant

or Press the Google Assistant key on the left side of the device.

Tap GET STARTED.

Follow the on-screen instructions and say “Ok Google”.

• The device saves your voice data for recognition.

Select whether to use the voice recognition unlock feature.

• When this feature is activated, you can unlock the screen by saying

“Ok Google” while the screen is turned off or unlocked.

Custom-designed Features 23

• This feature may be more vulnerable to security than the other screen

locks, such as Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice is used, the screen may be

unlocked.

• To use this feature, tap

Secure lock settings method you set to unlock the device. Tap Voice Match, then tap Unlock

with Voice Match again. Note that Swipe is excluded.

• You need to unlock the device by using the specified method if you fail

to unlock the device with voice recognition. See for details.

Tap Save.

Settings Lock screen & security

Smart Lock, and then use the screen lock

, then enter the currently used unlock method

Setting a screen lock

Launching Google Assistant

Touch and hold on the Home screen.

or Press the Google Assistant key on the left side of the device. or Say “Ok Google” when the screen is turned off or locked.

Say a command or question when you see on the bottom of the

screen.

• Voice recognition accuracy may decrease if you speak with an unclear

voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

Custom-designed Features 24

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view locked contents in Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To ensure security, set the screen lock using a Knock Code, pattern, PIN or Password.

• If the device cannot detect your fingerprint, or you forget the value

specified for registration, visit the nearest LG Customer Service center with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

• Ensure that the fingerprint sensor is not damaged by a metallic object,

such as coin or key.

• When water, dust or other foreign substance is on the fingerprint

sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before using the fingerprint sensor.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognized. Make sure that your finger covers the entire surface

Custom-designed Features 25

of the fingerprint sensor.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is dry.

If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings Lock screen & security Fingerprints.

• This feature is available only when the screen lock is set.

- Lock the device with a Knock Code, pattern, PIN or password.

• If the screen lock is not set, enable it by following the on-screen

instructions. See

Locate the fingerprint sensor on the back of the device and gently put

your finger on it to register the fingerprint.

Setting a screen lock

for details.

Custom-designed Features 26

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint is registered.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As a preventative measure, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings Lock screen & security Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view locked content by using your fingerprint.

Tap Settings Lock screen & security Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Access contents you have locked in Gallery and

QuickMemo+ with a fingerprint.

Custom-designed Features 27

Face Unlock

Face Unlock overview

You can unlock the screen with your face by using the Face Unlock feature.

• This feature may be more vulnerable to security than the other screen

locks, such as Knock Code, Pattern, PIN, and Password.

• When a similar face such as a twin is used, the device may recognize it

as the registered user and may be unlocked.

• The recognized facial data is securely stored in your device.

• If the device cannot detect your face, or you forget the screen lock set

for your device, visit the nearest LG Customer Service Center with your device and ID card.

Precautions for Face Unlock

Face unlock accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

• When your face is covered with a hat, eyeglasses, sunglasses, or your

face is significantly different due to heavy makeup or beard.

• When there are fingerprints or foreign substances on the front of the

camera lens, or your device cannot detect your face due to excessively bright or dark conditions.

Custom-designed Features 28

Registering facial data

Before using the Face Unlock feature, register your facial data on your device.

Tap Settings Lock screen & security Face Unlock.

• To use this feature, the screen lock must be set with a Knock Code,

Pattern, PIN, or Password.

• When the screen lock is not set, register the data by following the

on-screen instructions. See

Tap NEXT and unlock the device according to the specified method.

Tap START and raise your device in the front of your eyes.

• Register your face in a room that is not too bright or dark.

• Hold the device in the distance of 10-20 inches from your face.

• Position your entire face inside the guideline on the screen, and then

move your head slowly in a circle while looking at the screen.

• Keep still while registering your face. You can improve recognition

rate by taking steady photos multiple times.

• Only one face can be registered at a time.

When the face registration is done, tap OK.

Setting a screen lock

for details.

Unlocking the screen with your face

You can unlock the screen with your face instead of a Knock Code, Pattern, PIN, or Password.

Tap Settings Lock screen & security Select screen lock.

Unlock the screen according to the specified method.

Tap Allow Face Unlock to unlock the screen using facial

recognition.

Custom-designed Features 29

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