LG G8 ThinQ User Manual

USER GUIDE
ENGLISH
Copyright ©2019 LG Electronics Inc. All rights reserved.
MFL71696501 (1.0) www.lg.com

Important Customer Information

Included in the box with your phone are separate information leaflets. These leaflets provide you with important information regarding your new device. Please read all of the information provided. This information will help you to get the most out of your phone, reduce the risk of injury, avoid damage to your device, and make you aware of legal regulations regarding the use of this device.
It’s important to review the Product Safety and Warranty Information guide before you begin using your new phone. Please follow all of the product safety and operating instructions and retain them for future reference. Observe all warnings to reduce the risk of injury, damage, and legal liabilities.
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Table of Contents

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Important Customer Information...............................................1
Table of Contents
Feature Highlight
Air Motion ............................................................................................................. 5
Camera features Sound quality and effects Floating Bar Google Assistant Face Unlock Fingerprint recognition
...............................................................................................................30
Hand ID AOD (always-on display) Notes on Water Resistant Properties
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................................................................................................... 9
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The Basics ................................................................................ 35
Phone Overview ..................................................................................................35
Installing the SIM card and memory card Removing the memory card Charging Your Phone Turning Your Phone On and Off Touch Screen Getting to Know the Home Screen Setting Your Lock Screen Memory card encryption Entering text Capturing a Screenshot Content sharing
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Table of Contents
Useful App ............................................................................... 68
App Shortcuts ....................................................................................................68
Audio recording features Calculator Calendar Camera Clock Contacts File Manager Gallery Game launcher LG Health Messaging Music Multi-tasking feature Phone QuickMemo+ Voicemail Google Apps
............................................................................................................ 70
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Settings ...................................................................................129
Settings ............................................................................................................. 129
Network & internet Connected devices
................................................................................................................ 139
Sound
................................................................................................................ 141
Display Lock screen & security
................................................................................................................147
Privacy
Location............................................................................................................. 148
Extensions Digital Wellbeing & parental controls Apps & notifications
............................................................................................................... 152
Battery
.............................................................................................................. 153
Storage Accounts
............................................................................................................... 153
Google
............................................................................................................... 154
System
........................................................................................... 129
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.................................................................................... 144
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Table of Contents
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System updates ................................................................................................ 156
Accessibility
...................................................................................................... 156
Appendix .................................................................................160
Phone software update .................................................................................... 160
Anti-Theft Guide Open Source Software Notice Information Regulatory Information (FCC ID number, etc.) Trademarks Laser Safety Statement More information
............................................................................................... 161
.................................................... 161
............................................. 162
....................................................................................................... 162
................................................................................... 163
.............................................................................................. 163
Safety .......................................................................................165
Safety Information ........................................................................................... 165
Consumer Information about Radio Frequency Emissions.......................... 166
Consumer Information on SAR FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices Caution! Avoid Potential Hearing Loss TIA Safety Information Part 15.19 Statement Part 15.21 Statement Part 15.105 Statement Safety Information FDA Consumer Update
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.. 171
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.....................................................................................1 74
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................................................................................... 183
LIMITED WARRANTY - USA ...............................................195

Feature Highlight

Air Motion

Air Motion overview
The ToF sensor and IR illuminator located near the front camera can recognize the location and shape of your hand to launch certain apps without touching the screen.
Show your hand to the front camera and then perform hand gestures to launch desired apps.
Air Motion bar
Air Motion feature activated
NOTES • This feature may not be available depending on some apps.
• Make sure that the ToF sensor and IR illuminator are not blocked by a sticker or any
other foreign substances.
• Make sure not to move your hand too fast or bring it too far from or close to the device
while using the Air Motion feature.
• If you are wearing gloves or the ToF sensor and IR illuminator are exposed to direct
sunlight, the recognition accuracy may decrease.
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Feature Highlight
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Using Air Motion
You can launch the desired apps by using the Air Motion feature.
Shortcut and capture
While viewing the Home screen or using an app, you can swipe left or right in the air to open an app or pinch with all fingers to take a screenshot.
1. Tap Home > Settings > Extensions > Air Motion > Shortcut and capture.
2. Tap ON/OFF to activate this feature.
3. Select desired apps under Swipe left and Swipe right to use as shortcuts with Air Motion.
Hand gestures
1. To enable Air Motion, place your palm at a distance of 2-5 inches from the device.
2. When the Air Motion bar appears at the top of the screen, cup your hand in the air while lifting it to the distance of 6-8 inches from the device to launch the Swipe shortcuts controller.
3. Swipe your hand left or right to open the desired app. Or, pinch with all fingers to take a screenshot.
or
To open an app To take a screenshot
Feature Highlight
Control music and videos
While using the music app or video player, you can play, pause or adjust volumes with your hand gestures in the air.
1. Tap Home > Settings > Extensions > Air Motion > Control music and videos.
2. Tap ON/OFF to activate this feature.
3. Place your hand at a distance of 2-5 inches from the device to enable Air Motion.
When the Air Motion bar appears at the top of the screen, cup your
hand at a distance of 6-8 inches from the device to launch the Player controller.
4. Swipe your hand left or right to control the player as desired.
Player controller
To adjust the volume, cup your hand in the air and wait until the volume controller appears. Then, turn left or right to decrease or increase the volume.
Volume controller
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NOTE This feature is available only on the music or video player screen.
Feature Highlight
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Control calls and alarms
You can receive a call or turn off notifications by swiping your hand left or right in the air.
1. Tap Home > Settings > Extensions > Air Motion > Control calls and alarms.
2. Tap ON/OFF to activate.
3. With Air Motion enabled, cup your hand at a distance of 6-8 inches from the device to launch the controller.
Air Motion is automatically enabled when a call or alarm notification is
received.
4. Swipe your hand left or right to control as desired.
Alarms controller
NOTES • You can end a call with Air Motion while using the speakerphone, earphones or
headsets.
• You cannot end a video call by using the Air Motion feature.
Show hand guide
Turn this on to preview your hand gesture. Make sure your hand stays within the preview circle while you control the Air Motion controller.
1. Tap Home > Settings > Extensions > Air Motion > Show hand guide.
2. Tap ON/OFF to activate this feature.
Feature Highlight

Camera features

Main features
This chapter describes the main features that the camera app provides.
Open the camera and explore various features.
1. Tap Home > Camera.
Switch between standard angle
Change timer
settings
Change flash
settings
Apply filter/
sticker effects
Set camera
options
2. Tap More on the camera screen to view various camera modes.
Select a desire mode from Story shot, Flash Jump-cut, Food, 360
Panorama, Panorama, Slo-mo, Cine Video, Time lapse, Night view, Manual Vidoe, Cine shot and YouTube Live.
and wide-angle cameras Switch between front and rear cameras
Take photos
Open Gallery
Tap More
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Feature Highlight
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Dual cameras
The dual cameras, which are located on the back of the device, allow you to take photos or record videos with two different angles of view.
Home > Camera, and select Standard angle / Wide-angle
Tap while taking photos or recording videos with the rear camera.
Rear Camera
Steady record
Use Steady Cam to prevent the camera from shaking when recording a video while walking or making large movements.
Activate Anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.
1. Tap Home > Camera > Video.
2. Tap Steady record.
3. Tap Record to record a video.
Feature Highlight
Studio
You can create studio level photos by using Spotlight and Backdrop features in the camera.
Spotlight
You can apply various lighting effects while taking photos.
1. Tap Home > Camera, then tap Studio.
2. Tap Spotlight to select a lighting effect.
Spotlight icon
Spotlight options
3. Tap the desired lighting effect icon.
4. When Studio effect is available. appears on the screen, tap Capture to take a photo.
The Studio feature may not work if the camera cannot recognize the
subject.
While taking a selfie, tap 3D Lighting to adjust the color
temperature and brightness level. You can also change the light location by dragging
3D Lighting.
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Feature Highlight
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Backdrop
You can apply various effects for background while taking portrait photos.
1. Tap Home > Camera, then tap Studio.
2. Tap Backdrop to select a backdrop effect.
3. Select a background color you want to apply.
Backdrop icon
Background colors
4. When Studio effect is available. appears on the screen, tap Capture to take a photo.
NOTE If the surrounding is dark, the camera may not apply the studio effects.
Feature Highlight
Portrait
You can create an artistic portrait photo, whereby the subject is in focus and the background is blurred. You can also edit the image by applying lighting or color effect to the background.
NOTES
• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.
• This feature is not available if the surroundings are too dark.
1. Tap Home > Camera, and tap Portrait.
2. Drag the slide bar to the left or right to adjust the blur strength.
Adjust blur strength.
3. When Portrait is available. appears on the screen, tap Capture or Record to take a photo.
The Portrait feature may not work if the camera cannot recognize the
subject.
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Feature Highlight
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Makeup Pro
While taking selfies, you can apply various makeup techniques.
When using the front camera, adjust the skin tone and apply eye and lip makeups.
1. Tap Home > Camera, switch to the front camera, then tap Makeup Pro.
2. Select a desired makeup option, then drag the slide bar to the left or right to adjust the effect.
When you select None, the slide bar disappears.
3. Select various makeup effects as desired.
Tap a desired makeup mode to apply the preset makeup. Tap once
more to apply more detailed makeup effects.
Move the Strength adjustment bar to adjust the intensity of the effect
selected.
Strength Adjustment Bar
Select Makeup mode
Select each category to
adjust its level
4. Tap Capture to take a photo.
Feature Highlight
AR features
You can use various AR (Augmented Reality) features with the Camera app. You can create your own My Avatar, AR Emoji, or AR Sticker for rich content. My Avatar helps you create a cartoon version of yourself and customize it. AR Emoji help you create 3D animated animal emojis that mimic facial expression. AR Sticker allows you to choose from several different stickers to use on a photo or video while facing your camera.
Creating My Avatar
1. Tap Home > Camera, switch to the front camera, then tap Camera effect > AR features.
2. Tap My Avatar > Create your own avatar to take a photo.
Follow the on-screen instructions to align your face on the screen.
To make My Avatar by using one of the saved photos from Gallery, tap
Gallery.
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Feature Highlight
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3. Select My Avatar's gender and select details including avatar type, skin tone, hairstyle, and clothes, then tap OK.
Taken photos are saved in Gallery.
Feature Highlight
Creating My Avatar, AR Emoji, AR Sticker
1. Tap Home > Camera, switch to the front camera, then tap Camera effect > AR features.
2. Select an option you want to record.
My Avatar AR StickerAR Emoji
3. To take a photo, tap Capture. To record a video, tap Record.
Taken photos are saved in Gallery.
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Feature Highlight
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Using Avatar Stickers
1. Tap Avatar Sticker on the LG Keyboard.
2. Select the desired Avatar Sticker.
Avatar
Sticker icon.
Select My
Avatar.
Using Ani Sticker
1. Tap Ani Sticker on the LG Keyboard.
2. Select the desired My Avatar.
3. Tap Record to record voice and video, and then tap Stop to save.
Ani Stickers with various facial expressions, motions, and voices are
created.
4. Tap Upload to upload Ani Sticker.
Tap Play to preview the created Ani Sticker.
Select an Ani Sticker.
Feature Highlight
AI CAM
You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality.
1. Tap Home > Camera, then tap AI CAM.
2. When the object is recognized, the best effect for the scene is applied.
To apply other effects, tap the scene icon.
A wide range of categories, such as portrait, animals, food, sunrise,
sunset, landscape, sky, beach, babies, flowers and text, can be recognized automatically.
NOTE The result of the scene recognition may differ depending on the illumination or the
location of the subject while taking photos. Keywords do not appear on the actual photos or videos.
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Feature Highlight
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Cine shot
You can record a moment and make a video with only a part of the scene in motion.
While recording a video, hold the device steady. After recorded, rub the area in the video you want in motion. The selected area starts moving and the rest of the video remains still.
1. Tap Home > Camera, then tap More > Cine shot.
2. Tap Record to record a 3 second video.
Hold the device steady while recording the video.
3. Tap Edit and rub the area you want in motion with the cine shot effect.
Undo
Redo
Select the area to
move.
Tap Erase to erase the selected area.
Tap Loops forward to play the selected area in motion forward
repeatedly.
Tap Loops back and forth to play the selected area in motion
forward and backward repeatedly.
Play forward and backward repeatedly.
Play forward repeatedly.
Erase the selected area.
4. Tap SAVE .
The selected area will be in motion.
Feature Highlight
Cine Video
You can record a movie-like video.
1. Tap Home > Camera.
2. Tap More > Cine Video.
3. Tap Record to record a video.
Point Zoom: Record a video by selecting the point zoom feature to
zoom in/out around a specific area.
Filter: Select an effect to apply to the recording. You can also
adjust the vignette and strength for each Cine effect. This feature cannot be changed after you have started recording.
NOTES • The Point Zoom feature supports a zoom speed of up to 3x.
• This feature only supports video recordings in standard angle.
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Feature Highlight
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Graphy
You can select one of recommended images and apply the same values for the white balance, ISO and shutter speed to obtain professional level photos.
1. Tap Home > Camera, then tap Manual Camera.
2. Tap Graphy and select the desired scene from the recommended images.
Recommended images
3. Tap Capture to take a photo.
NOTES • This feature is available only in Manual Camera mode.
• Tap Settings, then tap Graphy photos ON/OFF to deactivate this feature.

Sound quality and effects

DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device.
Tap
Home > Settings > Sound > Sound quality and effects, then
tap DTS:X 3D Surround
You can also bring down the status bar from the top of the screen and
tap the icon for DTS:X 3D Surround to activate the function.
If you connect external sound devices such as earphones and speakers to your device, a pop up appears where you can turn on the DTS:X 3D
Surround or Hi-Fi Quad DAC function.
ON/OFF to activate this feature.
Feature Highlight

Floating Bar

Floating Bar overview
You can activate frequently used features, including shortcuts, screen capture, music player, and quick contacts, by touching and then swiping the Floating Bar on the screen.
To enable the floating bar, tap
Floating Bar
ON/OFF.
Opening and closing the Floating Bar
To open the floating bar: Tap View all or View all.
To close the floating bar: Tap Fold or Fold.
Moving the Floating Bar position
Floating bar open: Touch and hold the Floating Bar, then drag it to the
desired location.
Floating bar closed: Touch and hold the Floating Bar, then drag it to the
desired location along the edge of the screen.
Disabling the Floating Bar
You can disable the Floating Bar by using one of the following methods:
Touch and hold Fold or Fold on the Floating Bar, then drag it to the
delete area at the top of the screen.
Tap Fold or Fold on the Floating Bar, then tap Settings >
ON/OFF at the top of the screen.
Tap Home > Settings > Extensions > Floating Bar ON/OFF.
Home > Settings > Extensions >
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Feature Highlight
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Google Assistant

Google Assistant overview
You can launch or use desired apps with your voice.
NOTE To use this feature, first connect to the network and sign in to your Google Account.
Sign in
1. Press and hold Home from the Home screen to launch Google Assistant.
2. Tap GET STARTED.
3. Follow the on-screen instructions and say “Ok Google”.
The device saves your voice data for recognition.
4. Select whether to use voice recognition unlock feature.
When this feature is activated, you can unlock the screen by saying
Ok Google” while the screen is turned off or unlocked.
NOTES • This feature may be more vulnerable to security than the other screen locks, such as
Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice is used, the screen may be unlocked.
• To use this feature, tap Home > Settings > Lock screen & security > Secure
lock settings > Smart Lock, and then use the screen lock method you set to unlock the
device. Tap Voice Match > Unlock with Voice Match, and tap the currently used unlock method again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method after failing to unlock the
device with voice recognition. See
Setting a Screen Lock
5. Tap Save.
Launching Google Assistant
1. Touch and hold Home on the Home screen. or Press the Google Assistant key on the left side of the device. or Say “Ok Google” when the screen is turned off or locked.
2. Say a command or question when you see on the bottom of the screen.
NOTE Voice recognition accuracy may decrease if you speak with an unclear voice or in a
noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.
ON/OFF, then enter
for details.
Feature Highlight

Face Unlock

Face Unlock overview
You can unlock the screen with your face by using the Face Unlock feature.
NOTES • This feature may be more vulnerable to security than the other screen locks, such as
Knock Code, Pattern, PIN, and Password.
• When a similar face such as a twin is used, the device may recognize it as the
registered user and may be unlocked.
• The recognized facial data is securely stored in your device.
• If the device cannot detect your face, or you forget the screen lock set for your device,
visit the nearest LG Customer Service Center with your device and ID card.
Precautions for Face Unlock
Face Unlock accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.
When your face is covered with a hat, eyeglasses, sunglasses, or mask,
or your face is significantly different due to heavy makeup or beard.
When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to an exceedingly bright or dark condition.
Registering facial data
Before using the Face Unlock feature, register your facial data on your device.
1. Tap Home > Settings > Lock screen & security > Face Unlock.
NOTES • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or
Password.
• When the screen lock is not set, register the data by following the on-screen
instructions. See
2. Tap NEXT and unlock the device according to the specified method.
3. Tap START and raise your device in the front of your eyes.
Register your face in a room that is not too bright or dark.
Hold the device in the distance of 10-20 inches from your face.
Setting a Screen Lock
for details.
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Feature Highlight
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Position your entire face inside the guideline on the screen, and then
move your head slowly in a circle while looking at the screen.
Keep still while registering your face. You can improve recognition rate
by taking steady photos multiple times.
NOTE Only one face can be registered at a time.
4. When the face registration is done, tap OK.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Knock Code, Pattern, PIN, or Password.
1. Tap Home > Settings > Lock screen & security > Select screen lock.
2. Unlock the screen according to the specified method.
3. Tap Allow Face Unlock > On/Off to unlock the screen with your face.
Face Unlock options
You can customize Face Unlock options.
1. Tap Home > Settings > Lock screen & security > Face Unlock.
2. Customize the following settings:
Improve Face Unlock: You can add facial data in various conditions to
improve face unlock.
Delete face: You can delete the registered facial data and register it
again if the face unlock does not work properly.
Raise to wake for Face Unlock: You can wake your phone and then
use Face Unlock by raising the phone when the screen is off.
Swipe to unlock: After your device recognizes your face, you must
swipe the screen to unlock it.
Content lock: Allows you to show locked content in Gallery and
QuickMemo+ with your face.
Feature Highlight

Fingerprint recognition

Fingerprint recognition overview
You must register your fingerprint on your device first before using the fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
To unlock the screen.
To view locked contents in Gallery or QuickMemo+.
Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
NOTE Your fingerprint can be used by the device for user identification. Ver y similar fingerprints
from different users may be recognized by the fingerprint sensor as the same fingerprint.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.
Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
When water, dust or other foreign substance is on the fingerprint sensor
or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.
A fingerprint may not be recognized properly if the surface of your finger
has a scar or is not smooth due to being soaked in water.
If you bend your finger or use the fingertip only, your fingerprint may not
be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.
Scan only one finger for each registration. Scanning more than one finger
may affect fingerprint registration and recognition.
The device may generate static electricity if the surrounding air is dry. If
the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.
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Feature Highlight
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Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint identification.
1. Tap Home > Settings > Lock screen & security > Fingerprints.
NOTES • This feature is available only when the screen lock is set.
- Lock the device with a Knock Code, Pattern, PIN or Password.
• If the screen lock is not set, enable it by following the on-screen instructions. See
Setting a Screen Lock
2. Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.
NOTES • Gently press the fingerprint sensor so that the sensor can recognize your fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor.
3. Follow the on-screen instructions.
Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint is registered.
4. When the fingerprint registration is done, tap OK.
Tap ADD MORE to register another fingerprint. If you register only one
fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As a preventative measure, register multiple fingerprints.
for details.
Feature Highlight
Managing fingerprints
You can edit or delete registered fingerprints.
1. Tap Home > Settings > Lock screen & security > Fingerprints.
2. Unlock according to the specified lock method.
3. From the fingerprint list, tap a fingerprint to rename it. To delete it, tap Delete.
Unlocking the screen with a fingerprint
You can unlock the screen or view locked content by using your fingerprint. Activate the desired function:
1. Tap Home > Settings > Lock screen & security > Fingerprints.
2. Unlock according to the specified lock method.
3. On the fingerprint settings screen, activate the desired function:
Screen lock: Unlock the screen with a fingerprint.
Content lock: Access locked contents in Gallery and QuickMemo+
with a fingerprint.
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