LG G710EM Users manual

USER GUIDE

LM-G710EM

ENGLISH

MFLXXXXXXXX (1.0)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due

to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

• This user guide is written in major languages for each country.

Depending on the language used, content may partly differ.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

Guidelines for safe and efficient use

Custom-designed Features

15 Video recording features 21

Gallery features

Floating Bar

Audio recording features

Fingerprint recognition

Face Recognition

Voice Recognition

Multi-tasking feature

Always-on display

Quick Help

Notes on Water Resistant

Properties

Basic Functions

49 Product components and

accessories

Parts overview

Turning the power on or off

Installing the SIM card and

memory card

Removing the memory card

Battery

Touch screen

Home screen

Screen lock

Memory card encryption

Taking screenshots

Entering text

Content sharing

Do not disturb

Useful Apps

89 Installing and uninstalling apps 90

App trash

App Shortcuts

Phone

Messaging

Camera

116

Gallery

120

Contacts

122

QuickMemo+

124

Clock

125

Calendar

126

Tasks

127

Music

128

Calculator

128

LG Health

130

E-mail

131

FM Radio

131

File Manager

132

LG Mobile Switch

132

Downloads

133

SmartWorld

134

RemoteCall Service

134

Cell Broadcast

134

Chrome

135

Google apps

Settings

138 Settings 138

Networks

151

Sound & notification

152

Display

154

General

Appendix

165 LG Language Settings 165

LG Bridge

166

Phone software update

168

Anti-Theft Guide

169

Open Source Software Notice

Information

169

Regulatory information

(Regulation ID number, E-labeling,

etc.)

169 Trademarks 170

Laser safety statement

171

DECLARATION OF

CONFORMITY

171

Contact office for compliance of

this product

171

Wi-Fi (WLAN)

172

More information

176

FAQ

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information. This device has been designed to comply with applicable safety requirements for

exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• This device meets RF exposure guidelines when used either in the normal use

position against the ear or when positioned at least 10 mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 10 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Information about the RF exposure from FCC

In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both international and U.S. standards. The design of this device complies with FCC guidelines and these international standards.

Part 15.19 statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that

may cause undesired operation.

Part 15.21 Statement

Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

6Guidelines for safe and efficient use

Body-worn Operation

This device was tested for typical bodyworn operations with the back of the device kept 0.39 inches (1cm) between the user’s body and the back of the device. To comply with FCC RF exposure requirements, a minimum separation distance of

0.39 inches (1cm) must be maintained between the user’s body and the back of the device.

Any beltclips, holsters, and similar accessories containing metallic components may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance between the user’s body and the back of the device, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided.

Part 15.105 Statement

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

7Guidelines for safe and efficient use

Product care and maintenance

• Use only in-box accessories which are authorised by LG. LG does not guarantee

any damage or failure which is caused by third party accessories.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

8Guidelines for safe and efficient use

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• The liquid in your wet device, changes the colour of the product label inside your

device. Damage to your device as a result of exposure to liquid is not covered under your warranty.

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission.

Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

• Pacemaker manufacturers recommend that you leave at least 15 cm of space

between other devices and a pacemaker to avoid potential interference with the pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

•

Useyourdeviceintemperaturesbetween0ºCand35ºC,ifpossible.Exposing

your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

9Guidelines for safe and efficient use

• Pull off the road and park before making or answering a call if driving conditions

so require.

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

10Guidelines for safe and efficient use

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

11Guidelines for safe and efficient use

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or claws, come

into contact with the battery. This could cause a fire.

• Power Consumption (Networked Standby Mode) : 0.4 W

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account information.

• If your device is lost or stolen, change the password of your account to secure

your personal information.

• Do not use applications from unknown sources.

12Guidelines for safe and efficient use

Notice for Battery replacement

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by non-qualified professional can cause damage

to your device.

• Do not replace the battery by yourself. The battery can be damaged,

which can cause overheat and injury. The battery must be replaced by the authorised service provider. The battery should be recycled or disposed separately from household waste.

• In case this product contains a battery incorporated within the product

which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product’s working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.

• Removal of the battery will involve dismantling of the product case,

disconnection of the electrical cables/ contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit

http://www.lge.com/global/sustainability/environment/take-back-recycling

13Guidelines for safe and efficient use

Custom-designed Features

Video recording features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

, then tap / or / to switch between the

Tap standard and wide-angle.

• See

Starting the camera

for details.

Custom-designed Features 15

Cine Video

You can record a movie-like video.

Tap , then tap MODE Cine Video .

Tap to record a video.

• : Record a video by selecting the point zoom feature to zoom in/

out around a specific desired area.

: Select an effect to apply to the recording. You can also adjust

•

the vignette and strength for each Cine effect. This feature cannot be changed after you have started recording.

• The Point zoom feature supports a zoom speed of up to 3x.

• This feature only supports video recordings in standard angle.

Graphy

You can apply the recommended values for the white balance, ISO and shutter speed as if taken by an expert.

Tap , then tap MODE Manual ( ).

Tap and then tap Graphy photos to activate the feature.

Tap and select the desired scene from the recommended images.

Tap to take a photo.

• This feature is available only in Manual camera mode.

• You can add more scenes by tapping

app from the Play Store. You may be charged for data usage, depending on your pricing plan.

Custom-designed Features 16

and downloading the Graphy

Match shot

Link two photos or videos together and then save it as a single content unit.

Tap , then tap MODE .

To take a photo, tap . To record a video, tap .

• : Record two split screens at the same time.

• : Record two split screens individually.

• : Import previous photos, videos, or images to create a match

shot.

: Rotate the imported photos or images.

•

• : Change the order of the imported photos or images.

Tap to save (if necessary).

Snap shot

You can take a photo or record a video and preview it right away.

Tap , then tap MODE .

Tap to take a photo. To record a video, tap .

Custom-designed Features 17

Guide shot

You can use an image as a guide to take photos with the same composition. Any photo in the Gallery can be used as a guide.

Tap , then tap MODE .

Place the desired subject on a translucent guide image, then tap .

• Use the slide bar to control the background transparency.

Grid shot

You can take photos or record videos for 4 different scenes in a row and save them as a single content.

Take photos or 3-second-long videos in sequence and then save them as a single file.

Tap , then tap MODE .

Tap to take a photo. To record a video, tap .

Tap to save.

• Tap a previously taken photo/video to retake it.

Custom-designed Features 18

Tracking focus while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

Tap , then tap Tracking focus.

Before recording a video or taking a photo, lightly tap the screen to

select an object to focus on.

Take the photo or start recording your video.

• See

Starting the camera

• To use this feature, select the standard camera (

or recording videos.

• This feature is unavailable when you use the front camera or the wide-

angle camera.

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 60 FPS.

for details.

) for taking photos

Steady recording

You can use the Steady recording feature to minimise motion blur while recording a video.

, then tap Steady recording.

Tap

• See

Starting the camera

• This feature is available only in specific modes.

Custom-designed Features 19

for details.

Hi-Fi video recording

You can record a high quality video with Hi-Fi sound.

, then tap MODE Manual ( ) Hi-Fi.

Tap

• See

Starting the camera

• Hi-Fi videos can only be played in apps that support Hi-Fi.

for details.

Camera roll

You can view the photos and videos you have taken on the camera preview screen.

, then tap Camera roll.

Tap

• When you take photos or record videos, you can view the thumbnails

for the saved pictures along the side of the screen.

• Scroll the thumbnail lists up or down to browse the photos and videos.

• Tap a thumbnail to view the photo or video on the camera screen.

• Tap the thumbnail again to return to the camera viewfinder.

• This feature is not supported when you take a photo or record a video in

the 18:9 aspect ratio.

• This feature is available only in the Auto camera mode.

Custom-designed Features 20

Gallery features

Floating button

You can use the floating button at the lower part of the Gallery app screen in landscape mode.

• After dragging the

button to return to the Home screen.

• You can drag the button to the left or right to move the floating

button as desired.

button upwards, release it when you reach the

Custom-designed Features 21