LG G5 User Manual

USER GUIDE

ENGLISH

MFL69451901 (1.0) www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this
user guide before using the device for the first time to ensure safe
and proper use.

• Always use genuine LG accessories. The supplied items are

designed only for this device and may not be compatible with
other devices.

• This device is not suitable for people who have a visual impairment

due to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact
a LG Service Center. For user-installed apps, please contact the
relevant service provider.

• Modifying the device’s operating system or installing software

from unofficial sources may damage the device and lead to data
corruption or data loss. Such actions will violate your LG license
agreement and void your warranty.

• Some content and illustrations may differ from your device,

depending on the region, service provider, software version, or OS
version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use
these materials for commercial or other purposes, you may be
infringing copyright laws. As a user, you are fully responsible for
the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To
void additional charges, select a data plan suitable to your needs.
Contact your service provider to obtain additional details.

2

Instructional notices

WARNING: Situations that could cause injury to the user and third

parties.

CAUTION: Situations that may cause minor injury or damage to the
device.

NOTE: Notices or additional information.

3About this user guide

Table of contents

01

Custom-designed
Features

7 Module

7 Always-on display

8 Wide-angle lens

8 Smart Bulletin

9 Smart Notice

10 Smart cleaning

11 Quick Share

12 Quick Help

12 QuickRemote

13 QuickMemo+

16 QSlide

17 LG Health

18 Do not disturb

18 Ringtone ID

19 Fingerprint recognition

22 Content Sharing

23 Dual Play

02

Basic Functions

25 Product components and

accessories

26 Parts overview

28 Turning on or off the device

29 Installing the SIM card

31 Inserting the memory card

32 Removing the memory card

33 Battery

39 Touch screen

42 Home screen

49 Screen lock

53 Device encryption

54 SD card encryption

55 Taking screenshots

56 Entering text

4

03

04

Useful Apps

65 Installing and uninstalling

apps

66 Recently uninstalled apps

67 Phone

71 Messaging

72 Camera

86 Gallery

89 Calculator

89 Weather

89 Downloads

90 Clock

91 Voice Recorder

92 Music

93 E-mail

94 Contacts

97 Calendar

98 File Manager

98 Tasks

99 LG Backup

100 Google apps

Phone Settings

103 Settings

103 Networks

115 Sound & notification

117 Display

118 General

05

Appendix

128 LG Language Settings

128 LG Bridge

129 Phone software update

131 FAQ

135 More information

06

For Your Safety

07

LIMITED WARRANTY
STATEMENT

5Table of contents

01

Custom-designed
Features

Module

You can remove the module from the bottom of the device to replace
the battery.

After removing the module, install another accessory into the module
slot. You can use various features provided by the various accessories.

• See

Removing the battery

and

Installing the battery

for details.

Always-on display

You can display the date, time, signature or other information on the
screen even when the main screen is turned off. Always-on display is
a useful feature to check the time frequently and display your own
signature.

Tap Settings Display Always-on display and then swipe

1

right to turn on the Always-on display feature.

• The battery may drain faster when you use Always-on display. Turn

off this feature to use the battery longer.

Custom-designed Features 7

Tap Set what to show and select the item you want to display on

2

the screen.

• Timer: Always display the current time.

• Signature: Display your signature in place of the current time.

Use the Set signature option to enter a signature and change
the font.

Wide-angle lens

You can use the wide-angle lens to take photos of a range that is
wider than the actual field of vision. This feature is useful when you
take a photo or record a video of a landscape or a wide area from a
narrow area.

• See

Switch to dual camera

for details.

Smart Bulletin

You can add a Home screen that displays useful content and
information. You do not need to add an additional widget or run an
app.

Tap Settings Display Home screen Smart Bulletin and

1

then swipe

• The Smart Bulletin can be found on the left-most canvas of the

Home screen.

to activate it.

Custom-designed Features 8

Configure Smart Bulletin by using the available menu items.

2

• To rearrange menu items displayed on the Smart Bulletin, tap

and hold

• To display or hide a menu item on the Smart Bulletin, tap the

item.

• To change the Smart Bulletin options, tap on the Smart Bulletin

screen.

, then drag up or down.

Smart Notice

Smart Notice is a widget that notifies you of useful information.
Using time and location, this feature analyzes the user's usage
patterns and the environment in which the smartphone is used.

Use Smart Notice as:

• Automatic reminders to add frequently used unsaved numbers to

your contacts.

• Automatic reminders to make a call to a number you did not call

back after declining it and sending a reject message.

• Automatic reminders of a contact's birthday saved in the calendar

and the contact list.

• Automatic reminders to clean up temporary files, downloaded files,

and apps that have not been used for a specific period of time.

• Automatic reminders to customize device settings according to

the pattern and place you are using the device.

• Automatic reminders to save power when battery consumption is

high.

Custom-designed Features 9

Starting Smart Notice

You can add the Smart Notice widget when it is not added by default
or is deleted from the Home screen. Take the following steps to add
the widget:

On the Home screen, tap and hold on an empty space, then tap

1

Widgets.

Tap and hold Smart Notice, then drag it to the desired position on

2

the Home screen.

in the widget to change the Smart Notice settings.

• Tap

Smart cleaning

You can delete temporary files or apps that are no longer used.

Tap Settings General Smart cleaning.

1

Select a category, then select an item to delete.

2

Tap CLEAN YES to delete the selected item.

3

Custom-designed Features 10

Quick Share

You can take a picture or record a video and then share it through an
app.

Tap , then take a photo or record a video.

1

Tap and hold the preview icon, then drag the preview over the app

2

icon that appears on the screen.
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.

• The app displayed by Quick Share may vary, depending on the type

and frequency of access of the apps installed on the device.

Custom-designed Features 11

Quick Help

You can view the main features of the device, frequently asked
questions or user guide. By entering keywords about the difficulties
in using with the device after you buy it or any other queries, you
can view useful information including answers to frequently asked
questions or instructions in the user guide.

Tap Quick Help

1

Enter inquiries in the search box to search for information.

2

• This feature is periodically updated according to the user’s feedback.

• Available menu items may vary, depending on the area and the

mobile service provider.

.

QuickRemote

QuickRemote overview

You can control many electronic devices in different locations by
using your device as a remote control.

• This feature uses infrared (IR) signals and operates very similar to

a remote control. When using QuickRemote, keep the IR sensor at
the top right of the device uncovered.

• This feature may not be supported, depending on the device

manufacturer or service provider.

Registering a device for remote control

You can register a device you want to control remotely with your device.

Tap LG QuickRemote.

1

Tap to specify locations where you want to use the remote

2

control.

Custom-designed Features 12

Tap and select the type and manufacturer of the device you

3

want to set up.

Follow the on-screen instructions to make sure that the

4

QuickRemote feature works properly on the device.

Creating a universal remote control

You can create a customized universal remote control by assigning
remote control functions to your device.

Tap LG QuickRemote.

1

Tap to specify locations where you want to use the remote

2

control.

Tap Universal remote.

3

Enter a remote control name and tap OK.

4

Tap and hold the button you want, then drag it to the position you

5

want.

Tap NEXT.

6

Follow the on-screen instructions to familiarize yourself with the

7

function, then tap SAVE.

QuickMemo+

QuickMemo+ overview

You can make creative notes by using a variety options on this
advanced notepad feature, such as image management and
screenshots, which are not supported by the conventional notepad
apps.

Custom-designed Features 13

Creating a note

Tap QuickMemo+.

1

Tap to create a note.

2

: Save a note.

•

: Undo the last action.

•

: Redo the last action you undid.

•

: Enter a note by using the keypad.

•

: Write notes by hand.

•

: Erase handwritten notes.

•

: Edit or erase parts of a handwritten note.

•

: Access additional options, including sharing and locking

•

notes, changing the notepad style and inserting content.

Tap to save the note.

3

Writing notes on a photo

Tap QuickMemo+.

1

Tap to take a photo, then tap OK.

2

• The photo is automatically attached into the notepad.

Write notes on the photo.

3

Tap to save the note.

4

Writing notes on a screenshot

While viewing the screen you want to capture, drag the status bar

1

downwards and then tap

• The screenshot appears as the notepad background theme.

Memo tools appear at the top of the screen.

.

Custom-designed Features 14

Take notes as desired.

2

• To crop and save a portion of the screen, tap

portion with the crop tool.

• To attach a screenshot to the notepad, tap

Tap and save the notes to the location you want.

3

• Saved notes can be viewed in either QuickMemo+ or Gallery.

• To save notes in the same location all the time, select the Use

as default app checkbox and select an app.

and specify a

.

Managing folders

You can group notes by the note type.

Tap QuickMemo+.

1

At the top of the screen, tap and select a menu item:

2

• All memos: View all the notes saved in QuickMemo+.

• My memos: View notes created by QuickMemo+.

• Photo memos: View notes created by

• Capture+: View notes created by

• Trash: View deleted notes.

• New category: Add categories.

: Rearrange, add or delete categories. To change the name of

•

a category, tap the category.

• Some folders do not appear when launching QuickMemo+ for

the first time. Disabled folders are enabled and appear when they
contain at least one related note.

.

.

Custom-designed Features 15

QSlide

You can display several apps simultaneously on the same screen and
switch between them.

For example, use the calculator or calendar when a video is playing.
When an app is running, tap

• This feature may not be supported by some apps.

• : Turn off the QSlide mode to switch to full-screen mode.

: Adjust the opacity of the QSlide window. If the QSlide window

•

is transparent, it will not respond to touch inputs.

: Close the QSlide window.

•

: Adjust the size of the QSlide window.

•

QSlide.

Custom-designed Features 16

LG Health

LG Health overview

You can set a daily exercise goal and check the amount of physical
exercise to monitor your health and fitness information.

Getting started with LG Health

You can configure LG Health when launching the app for the first
time or after having already used it.

Tap LG LG Health.

1

Follow the on-screen instructions to complete the setup.

2

Using LG Health

Tap LG LG Health.

1

Do the following:

2

• : Display your exercise log.

: Begin traking an exercise.

•

: Set various LG Health settings, including your profile and

•

goals.

Custom-designed Features 17

• Health-related information provided by LG Health is designed for

user convenience and cannot be used for purposes of disease
prevention, treatment, diagnosis or other medical issues.

• LG Health may vary or may not be available, depending on the

country and the mobile service provider. LG Health functions
that are available and apps that can be added to LG Health may
vary, depending on the country. This is due to differing laws and
regulations.

Do not disturb

You can limit or mute notifications to avoid disturbances for a specific
period of time.

Tap Settings Sound & notification Do not disturb and

1

then swipe

Tap Sounds and vibrations and select the mode you want:

2

• Priority only: Receive sound or vibrate notifications for the

selected apps. When Priority only is turned off, alarms always
go off.

• Total silence: Disable both sounds and vibration.

to turn the feature on.

Ringtone ID

You can set the device to play an automatically created ringtone for
an incoming call from a selected contact.

Tap Settings Sound & notification Ringtone ID and then

1

swipe

Tap Compose ringtones for and select the desired option.

2

to activate it.

• The default ringtone plays for incoming calls from contacts except

for the selected contact.

Custom-designed Features 18

Fingerprint recognition

Fingerprint recognition overview

You can register your fingerprint on your device and use this
fingerprint to unlock the device screen or content.

When confirming a purchase or signing in to an app, identify yourself
by simply touching the fingerprint sensor.

• Everyone has a unique fingerprint. Fingerprints can be used to

identify different users. Very similar fingerprints from different
users may be recognized by the fingerprint sensor as the same
fingerprint.

• If your fingerprint is unrecognized and/or if you forget the backup

PIN, bring your device to the nearest LG Electronics service center
and both register a fingerprint and create a new backup PIN.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease. To maximize
recognition accuracy, check the following before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that

the Power/Lock key is not damaged by a metallic object, such as
coin or key.

• When water, dust or other foreign substance are on the Power/

Lock key or your finger, the fingerprint registration or recognition
may not work. Clean and dry your finger before having the
fingerprint recognized.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint

may not be recognized. Make sure that your finger covers the
entire surface of the Power/Lock key.

Custom-designed Features 19

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static eletricity if the surrounding air

is dry. If the surrounding air is dry, avoid scanning fingerprints,
or touch a metallic object such as a coin or key before scanning
fingerprints to remove static electrictiy.

Registering fingerprints

You can register and save your fingerprint on the device to use
fingerprint identification.

Tap Settings General Fingerprints & security

1

Fingerprints.

• To use this feature, make sure that screen lock is set. If a screen

lock is not set, set the screen lock. See

settings

for details.

Locate the Power/Lock key on the back of the device and gently

2

put one finger on it.

• Gently press the Power/Lock key so that the sensor can recognize

your fingerprint. If you press the Power/Lock key with an excessive
force, the screen lock function may start or the screen may be
turned off.

• Ensure that your fingertip covers the entire surface of the sensor of

the Power/Lock key.

Configuring lock screen

Custom-designed Features 20

Follow the on-screen instructions.

3

• Repeat scanning the fingerprint by moving your finger little by

little until the fingerprint registers.

When the fingerprint registration is done, tap OK.

4

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in
a good condition, the fingerprint recognition may not work
well. As the preventive measure against this kind of situation,
register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Fingerprints & security

1

Fingerprints.

Enter your screen lock.

2

From the fingerprint list, tap a fingerprint to rename it. To delete

3

it, tap

.

Unlocking the screen with a fingerprint

You can specify a target object to unlock with a registered fingerprint.
To select a target object:

Tap Settings General Fingerprints & security

1

Fingerprints.

Enter your screen lock.

2

On the fingerprint screen, activate the desired features.

3

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content with a fingerprint. To do this,

make sure that the content lock is set.

Custom-designed Features 21

Content Sharing

Playing content

You can play photos, videos or music saved on the device from a TV.

Connect the TV and device to the same Wi-Fi network.

1

Execute a file from the Gallery or Music app and tap Play on

2

other device.

Select the TV.

3

• To use Chromecast, update Google Play to the latest version.

Sending or receiving files

You can send or receive files saved on your device to another LG
device or tablet.

Settings Networks Share & connect File sharing

Tap
SmartShare Beam and swipe

• Make sure that your device is connected to the same wireless

network as the file transfer target device.

• Make sure that File sharing is turned on in the notification panel of

both the device and the target device.

Sending files to another device

Select a file and tap SmartShare Beam. You can also share

1

multiple files at once by tapping
desired files, then tapping SHARE

• When the search permit confirmation window appears, tap OK.

to activate it.

from the file list, selecting the

SmartShare Beam.

Custom-designed Features 22

Select a device from the list of nearby devices that support

2

SmartShare Beam.

• The file is sent to the device.

Using nearby devices

You can play multimedia files saved on a connected device from your
device.

From the Gallery or Music app, select Nearby devices.

1

Select a device from the device list.

2

• If the desired device is not seen on the device list, check that

DLNA is turned on, then tap Search nearby devices.

Play content saved on the selected device.

3

Viewing content from your cloud

You can directly view the content saved on your cloud account,
without downloading it to your device.

From Gallery, Music or File Manager app, select Cloud.

1

Select a cloud account and sign in.

2

Save or play content in your cloud.

3

Dual Play

You can display your device screen on a connected display device and
use different apps from the device.

Use a DisplayPort-HDMI cable or use a Miracast for either of the
connections.

• This feature is not available for some content.

Custom-designed Features 23

02

Basic Functions

Product components and
accessories

Make sure that none of the following items are missing:

• Device

• Battery

• Ejection pin

• Items described above may be optional.

• The items supplied with the device and any available accessories

may vary depending on the region or service provider.

• Always use genuine LG Electronics accessories. Using accessories

made by other manufacturers may affect your device's call
performance or cause malfunctions. Any issues resulting from
usage of accessories made by other manufacturers may not be
covered by LG's repair service.

• If any of these basic items are missing, contact the dealer from

which you purchased your device.

• To purchase additional basic items, contact the LG Customer

Support Center.

• To purchase optional items, contact the LG Customer Support

Center for available dealers, and then purchase online.

• Some items in the product box are subject to change without

notice.

• The appearance and specifications of your device are subject to

change without notice.

• USB cable

• Charger

• Quick Start Guide

Basic Functions 25

Parts overview

IR sensor

Microphone

Earpiece

Front-facing camera lens

Proximity/Ambient light

Volume keys (+/-)

Rear camera lens (General)

(Fingerprint sensor)

sensor

Module eject key

Module

RGB sensor

Laser detection

auto-focus

Power/Lock key

3.5mm headset jack

LED indicator

Touch screen

SIM/MicroSD card tray

Charger/USB port

Camera flash

Rear camera lens
(Wide-angle)

NFC antenna (built in)

Microphone

Speaker

Basic Functions 26

• Proximity/Ambient light sensor

- Proximity sensor: The proximity sensor turns off the screen and

disables touch functionality when the device is in close proximity
to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the

ambient light intensity when the auto-brightness control mode
is turned on.

• Laser detection auto-focus

- Detects the distance from the camera to your subject for

automatic focusing.

- Quickly focuses on closer or farther objects when you use the

rear camera to take photos.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- Gently press a volume key to take a photo. To take continuous

shots of photos, press and hold the volume key.

- Press the Volume Down (-) key twice to launch the Camera app

when the screen is locked or turned off. Press the Volume Up (+)
key twice to launch Capture+.

• Power/Lock key (Fingerprint sensor)

- Briefly press this key when you want to turn on or off the

screen.

- Press and hold this key when you want to select a power control

option.

- Gently put your finger on the key when you want to unlock the

screen with your fingerprint.

Basic Functions 27

• Some functions may be restricted for access, depending on the

device specifications.

• An NFC antenna is built into the back of the device. Do not damage

the NFC antenna.

• Do not put heavy objects on the device or sit on it, as this may

damage the screen.

• Screen-protective film or accessories may interfere with the

proximity sensor.

• If your device is wet or is being used in a humid place, the touch

sensor or buttons may not function properly.

Turning on or off the device

Turning on the device

When the device is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be
longer than usual.

Turning off the device

Press and hold the Power/Lock key, then select Power off.

Power control options

Tap and hold the Power/Lock key, then select an option.

• Power off: Turn off the device.

• Power off and restart: Restart the device.

• Turn on Airplane mode: Disables cellular services, including

making phone calls, messaging and browsing the Internet. Other
functions remain available.

Basic Functions 28

Installing the SIM card

Properly use the SIM card provided by your mobile service provider.

Insert the ejection pin into the hole on the card tray.

1

Pull out the card tray.

2

Basic Functions 29

Put the SIM card on the card tray with the gold-colored contacts

3

facing downwards.

Insert the card tray back into the slot.

4

• This device supports only Nano SIM cards.

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM
card supplied by your service provider.

Basic Functions 30