LG FTW9ATS2 Owner’s Manual

OWNER'S MANUAL

WASHING MACHINE

Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.

EN ENGLISH

F4J7VY(P)(0~9)W/SD F4J8VY(P)(0~9)W/SD F4J7TY(P)(0~9)W/SD F4J8TY(P)(0~9)W/SD F2J7VY(P)(0~9)W/SD F2J8VY(P)(0~9)W/SD F2J7TY(P)(0~9)W/SD F2J8TY(P)(0~9)W/SD FTW9ATS2

MFL62693445

Rev.00_091217

www.lg.com

TABLE OF CONTENTS

SAFETY INSTRUCTIONS .......................................................3

IMPORTANT SAFETY INSTRUCTIONS .................................................... 3

Disposal of Your Old Appliance ..................................................................8

INSTALLATION ........................................................................9

Parts ........................................................................................................... 9

Accessories ................................................................................................ 9

Specifications ........................................................................................... 10

Installation Place Requirements ............................................................... 11

Unpacking and Removing Transit Bolts .................................................... 12

Using Anti-Slip Sheets (Optional) .............................................................13

Wooden Floors (Suspended Floors) ......................................................... 13

Leveling the Appliance .............................................................................. 14

Connecting the Water Supply Hose..........................................................14

Installing the Drain Hose .......................................................................... 17

OPERATION ...........................................................................18

Using the Washing Machine ..................................................................... 18

Sorting Laundry ........................................................................................ 19

Adding Cleaning Products ........................................................................ 20

Control Panel ............................................................................................ 22

Programme Table .....................................................................................23

Option Programme ................................................................................... 29

This manual may contain images or content different from the model you purchased.

This manual is subject to revision by the manufacturer.

SMART FUNCTIONS .............................................................32

Using LG SmartThinQ Application ............................................................ 32

Using Smart Diagnosis™ ......................................................................... 35

MAINTENANCE ......................................................................36

Cleaning Your Washing Machine .............................................................. 36

Cleaning the Water Inlet Filter .................................................................. 36

Cleaning the Drain Pump Filter ................................................................ 37

Cleaning the Dispenser Drawer ................................................................ 38

Tub Clean ( ) (Optional) ....................................................................... 38

Caution on Freezing During Winter .......................................................... 39

TROUBLESHOOTING ...........................................................41

Diagnosing Problems ............................................................................... 41

Error Messages ........................................................................................ 44

WARRANTY ............................................................................46

OPERATING DATA ................................................................49

SAFETY INSTRUCTIONS

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.

This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:

Children in the Household

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

For use in Europe:

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Children of less than 3 years should be kept away unless continuously supervised.

Installation

•Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

•This appliance should only be transported by two or more people holding the appliance securely.

•Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, or rain or temperatures below freezing.

•Tighten the drain hose to avoid separation.

•If the power cord is damaged or the hole of the socket outlet is loose, do not use the power cord and contact an authorized service centre.

•Do not plug multiple socket outlets, an extension power cable or adapter with this appliance.

•This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.

•This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.

•This appliance is equipped with a power cord having an equipment- grounding conductor and a grounding power plug. The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances.

•Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.

•Do not modify the power plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician.

•Do not lay the appliance completely when moving or installing the appliance. It may cause noise or appliance damage.

Operation

•Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance.

•Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts.

•Do not put animals, such as pets into the appliance.

•Keep the area underneath and around the appliance free of combustible materials such as lint, paper, rags, chemicals, etc.

•Do not leave the appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.

•Use new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.

•Do not put in, wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as waxes, wax removers, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, petrol, spot removers, turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can cause fire or explosion.

•Never reach into the appliance while it is operating. Wait until the drum has completely stopped.

•In case of flood, disconnect the power plug and contact the LG Electronics customer information centre.

•Do not push down the door excessively, when the appliance door is open.

•Do not touch the door during a high temperature programme.

•Do not use flammable gas and combustible substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) near the appliance.

•If the drain hose or inlet hose is frozen during winter, use it only after thawing.

•Keep all washing detergents, softener and bleach away from children.

•Do not touch the power plug or the appliance controls with wet hands.

•Do not bend the power cable excessively or place a heavy object on it.

•Do not wash rugs, mats, shoes or pet blankets, or any other items other than clothes or sheets, in this machine.

•This appliance must only be used for domestic household purposes and should not be used in mobile applications.

•If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately.

Maintenance

•Securely plug the power plug in the socket outlet after completely removing any moisture and dust.

•Disconnect the appliance from the power supply before cleaning the appliance. Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply.

•Do not spray water inside or outside the appliance to clean it.

•Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet.

Disposal

•Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse.

•Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.

•Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.

Disposal of Your Old Appliance

• This crossed-out wheeled bin symbol indicates that waste electrical and electronic products (WEEE) should be disposed of separately from the municipal waste stream.

• Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. Your old appliance may contain reusable parts that could be used to repair other products, and other valuable materials that can be recycled to conserve limited resources.

• You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country please see www.lg.com/global/recycling.

INSTALLATION

Parts

Transit bolts

Power plug

Drawer

Control panel

Drum

Door

Drain hose

Drain plug

Drain pump filter

Cover cap (Location may vary depending on products)

Adjustable feet

Accessories

Cold supply hose (1 EA)

(Option: Hot (1 EA))

Elbow bracket for

securing drain hose

(Optional)

Spanner Caps for covering

transit bolt holes

(Optional)

Tie strap (Optional)

Anti–slip sheets (2 EA)

(Optional)

Specifications

Model

F*J*VY(P)(0~9)*D

FTW9ATS2

F*J*TY(P)(0~9)*D

Wash Capacity 9 kg 8 kg

Power Supply 220 - 240 V~, 50 Hz

Size 600 mm (W) x 560 mm (D) x 850 mm (H)

Product Weight 74 kg

Permissible Water pressure 0.1 - 1.0 MPa (1.0 - 10.0 kgf / cm²)

• Appearance and specifications may change without notice to improve the quality of the product.

• No further backflow protection required for connection to the water supply.

2 cm

0.5 cm

2 cm10 cm

Installation Place Requirements

Location

Level floor : Allowable slope under the entire

appliance is 1°.

Power outlet : Must be within 1 meter of either side of the location of the appliance.

• Do not overload the outlet with more than one appliance.

Additional Clearance : For the wall, 10 cm: rear/2 cm: right & left side

• Do not place or store laundry products on top of the appliance at any time. These products may damage the finish or controls.

WARNING

• The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Positioning

• Install the appliance on a flat hard floor.

• Make sure that air circulation around the appliance is not impeded by carpets, rugs, etc.

• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials under the appliance.

• If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove, an insulation (85x60 cm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliances.

• Do not install the appliance in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

• Ensure that when the appliance is installed, it is easily accessible for an engineer in the event of a breakdown.

• With the appliance installed, adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable, and a clearance of approximately 5 mm is left between the top of the appliance and the underside of any worktop

• If the appliance is delivered in winter and temperatures are below freezing, place the appliance at room temperature for a few hours before putting it into operation.

WARNING

• This equipment is not designed for maritime use or for use in mobile installations such as caravans, aircraft etc.

Electrical Connection

• Do not use an extension cord or double adapter.

• Always unplug the appliance and turn off the water supply after use.

• Connect the appliance to an earthed socket in accordance with current wiring regulations.

• The appliance must be positioned so that the plug is easily accessible.

• Repairs to the appliance must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service centre.

Unpacking and Removing Transit Bolts

Lift the appliance off the foam base.

• After removing the carton and shipping material, lift the appliance off the foam base. Make sure the tub support comes off with the base and is not stuck to the bottom of the appliance.

• If you must lay the appliance down to remove the carton base, always protect the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back.

Tub Support (Optional)

Carton base

Install the hole caps.

• Locate the hole caps included in the accessory pack or attached on the back.

Cap

NOTE

• Save the bolt assemblies for future use. To prevent damage to internal components, Do not transport the washing machine without reinstalling the transit bolts.

• Failure to remove transit bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washing machine. The cord is secured to the back of the washing machine with a transit bolt to help prevent operation with transit bolts in place.

Remove the bolt assemblies.

• Starting with the bottom two transit bolts, use the spanner (included) to fully loosen all transit bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out.

Retainer

Transit

bolt

Using Anti-Slip Sheets (Optional)

If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the leveling feet and adjust the level.

Clean the floor to attach the anti-slip sheets.

• Use a dry rag to remove and clean foreign objects and moisture. If moisture remains, the anti-slip sheets may slip.

Adjust the level after placing the appliance in

the installation area.

Place the adhesive side of the anti-slip

sheets on the floor.

This side up

Adhesive side

Ensure the appliance is level.

• Push or rock the top edges of the appliance gently to make sure that the appliance does not rock. If the appliance rocks, level the appliance again.

Wooden Floors (Suspended Floors)

• Wooden floors are particularly susceptible to vibration.

• To prevent vibration we recommend you place rubber cups at least 15 mm thick of the each foot of the appliance, secured to at least two floor beams with screws.

Rubber Cup

• If possible install the appliance in one of the corners of the room, where the floor is more stable.

• Fit the rubber cups to reduce vibration.

NOTE

• Proper placement and leveling of the washing machine will ensure long, regular, and reliable operation.

• The washing machine must be 100% horizontal and stand firmly in position.

• It must not ‘Seesaw’ across corners under the load.

• The installation surface must be clean, free from floor wax and other lubricant coatings.

• Do not let the feet of the washing machine get wet. Failure to do so may cause vibration or noise.

• You can obtain rubber cups (p/no.4620ER4002B) from the LG Service Centre.

NOTE

• You can obtain anti-slip sheets from the LG Service Centre.

Leveling the Appliance

If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. under the feet). Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level (Use a spirit level).

• Once the appliance is level, tighten the lock nuts up towards the base of the appliance. All lock nuts must be tightened.

Raise Lower

Lock nut

Tighten all 4

lock nuts securely

Diagonal Check

• When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions). If the appliance rocks when pushing the machine top plate diagonally, adjust the feet again.

NOTE

• Timber or suspended type flooring may contribute to excessive vibration and unbalance.

• If the washing machine is installed on a raised platform, it must be securely fastened in order to eliminate the risk of falling off.

Connecting the Water Supply Hose

• Water pressure must be between 0.1 MPa and

1.0 MPa (1.0‒10.0 kgf/cm2).

• Do not strip or crossthread when connecting supply hose to the valve.

• If the water pressure is more than 1.0 MPa, a decompression device should be installed.

• Periodically check the condition of the hose and replace the hose if necessary.

Checking the Rubber Seal on the Water Supply Hose

Two rubber seals are supplied with the water inlet hoses. They are used for preventing water leaks. Make sure the connection to taps is sufficiently tight.

Hose connector

Rubber seal

Hose connector

Rubber seal

Connecting Hose to Water Tap

Connecting Screw-Type Hose to Tap with Thread

Screw the hose connector onto the water supply tap.

Connecting Screw-Type Hose to Tap Without Thread

Loose the four fixing screws.

connector

Fixing screw

Upper

Rubber seal

Push the adapter onto the end of the tap

so that the rubber seal forms a watertight connection. Tighten the four fixing screws.

Push the supply hose vertically upwards

so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right.

Plate

Supply

hose

Connecting One Touch Type Hose to Tap Without Thread

Unscrew the adapter ring plate and loose the

four fixing screws.

Remove the guide plate if the tap is too large

to fit the adapter.

Guide plate

Ring plate

Remove the guide plate if the tap is too large

to fit the adapter.

Guide plate

Push the adapter onto the end of the tap

so that the rubber seal forms a watertight connection. Tighten the four fixing screws and the adapter ring plate.

Pull the connector latch plate down, push the

supply hose onto the adapter, and release the connector latch plate. Make sure the adapter locks into place.

Connecting Hose to Appliance

Attach the hot water line to the hot water supply on the back of the washer. Attach the cold water line to the cold water supply on the back of the washer.

Cold

water

supply

NOTE

• After completing connection, if water leaks from the hose, repeat the same steps. Use the most conventional type of tap for the water supply. In case the tap is square or too big, remove the guide plate before inserting the tap into the adaptor.

Using the Horizontal Tap

Horizontal tap

Hot water supply (optional)

Latch plate

NOTE

• Before connecting the supply hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines. Let the water drain into a bucket, and check the water temperature.

Extension tap

Square tap

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