LG E18MRE07 User Manual

Order Number

: GETEC-C1-17-385

FCC Part 18

Test Report Number

: GETEC-E3-17-042 Page 1 / 1

APPENDIX H

: USER’S MANUAL

FCC ID.: BEJE09MFE07

EUT Type: Refrigerator

ENGLISH FRANÇAIS ESPAÑOL

ENGLISH FRANÇAIS ESPAÑOL

OWNER’S MANUAL

Built-in Freezer

Read this owner's manual thoroughly before operating the appliance
and keep it handy for reference at all times.

SKSCF1801P

www.thesignaturekitchen.com

MFL_Rev.00

Copyright © 2017 Signature Kitchen Suite. All Rights Reserved.

2

TABLE OF CONTENTS

3 PRODUCT FEATURES

4 SAFETY INSTRUCTIONS

4 IMPORTANT SAFETY INSTRUCTIONS

8 PRODUCT SPECIFICATIONS

9 PRODUCT OVERVIEW

9 Exterior
10 Interior

11 OPERATION

11 Before Use
12 Control Panel
14 Ice Compartment
14 Automatic Icemaker
14 Storing Food
18 Adjusting the Refrigerator Shelves

19 SMART FUNCTIONS

19 SIGNATURE KITCHEN SUITE Application
21 Smart Grid Function
22 Smart Diagnosis™ Function

25 MAINTENANCE

25 Cleaning
26 Replacing the Water Filter

31 TROUBLESHOOTING

31 FAQs: Frequently Asked Questions
32 Before Calling for Service

40 WARRANTY (USA)

PRODUCT FEATURES

3PRODUCT FEATURES

Depending on the model, some of the following functions may not be available.

FILTERED WATER

The water dispenser dispenses fresh, chilled water.

DOOR ALARM

The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door
or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than 60 seconds, a
warning alarm sounds at 30-second intervals.

ICE PLUS

Ice production is increased when the freezer section is maintained at the coldest temperature for a 24-hour
period.

ENGLISH

4 SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and
tell you what may happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, re, death, electric shock, scalding or injury
to persons when using this product, follow basic precautions, including the
following:

California Proposition 65

• This product contains chemicals known to the State of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling. (USA only)

• OPERATION

• This product is not to be used for special purposes such as the storage of medicine or test materials or for
use on ships, etc.

• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.

• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.

• Children should be supervised to ensure that they do not play with the refrigerator.

• Keep ngers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be
careful closing doors when children are nearby.

• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so
may cause frostbite.

• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.

• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.

• Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector
end. Immediately have all power cords that have become frayed or otherwise damaged repaired or replaced

by qualied service personnel.

• Do not operate the refrigerator or touch the power cord with wet hands.

• Do not modify or extend the power cord.

• Do not use an uncertied power outlet. Do not plug appliance into a damaged wall outlet.

• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result
in personal injury or electric shock.

• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power cord of the
refrigerator.

• Disconnect the power cord immediately and contact an authorized service center if there is a strange noise,
odor, or smoke coming from the appliance.

• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.

• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the
manufacturer.

• Do not put animals inside the appliance.

• Do not place heavy or fragile objects, liquid lled containers, combustible substances, or ammable objects
(such as candles and lamps) on the appliance.

• Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice

cubes. DO NOT place ngers in the automatic icemaker when the refrigerator is plugged in.

• When dispensing ice from the dispenser, do not use a fragile container.

5SAFETY INSTRUCTIONS

ENGLISH

6 SAFETY INSTRUCTIONS

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.

• If connected to a circuit protected by fuses, use time delay fuse.

MAINTENANCE

• Do not use a hair dryer to dry the inside of the refrigerator.

• Do not light a candle to remove odors in the refrigerator.

• In the event of a refrigerant leak, move ammable objects away from the refrigerator. Ensure the area is
adequately ventilated and contact an authorized service center.

• Keep ammable materials and vapors, such as gasoline, away from the refrigerator.

• This appliance is intended to be used in household and similar applications such as staff kitchen areas

in shops, ofces and other working environments; farm houses and by clients in hotels, motels and other
residential type environments; bed and breakfast type environments; catering and similar non-retail

applications.

• Unplug the power plug before cleaning or repairing the refrigerator.

• The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed

by a qualied technician.

• Unplug the power plug immediately in the event of a blackout or thunderstorm.

• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.

• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,
break the container and cause injury.

• Do not store, disassemble or repair the appliance yourself or allow unqualied personnel to do so.

• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or

a similar qualied person in order to avoid a hazard.

• Do not store explosive substances such as aerosol cans with a ammable propellant in this appliance.

• In case of LED, it should be replaced by service person.

DISPOSAL

• Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the
shelves in place so that children may not easily climb inside.

• If disposing of a refrigerator, make sure the refrigerant is removed for proper disposal by a qualied servicer.

If you release the refrigerant, you may be ned or imprisoned in accordance with the relevant environmental

law.

GROUNDING INSTRUCTIONS

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with

a qualied electrician or service personnel if you are in doubt whether the appliance is properly grounded.
Do not modify the plug provided with the appliance; if it will not t the outlet, have a proper outlet installed by
a qualied electrician.

• Have a certied electrician check the wall outlet and wiring for proper grounding.

• Never unplug the appliance by pulling on the power cord. Always grip the plug rmly and pull straight out

from the outlet. Failure to do so may damage the power cord, resulting in a risk of re and electric shock.

CAUTION

7SAFETY INSTRUCTIONS

To reduce the risk of minor or moderate injury to persons, malfunction, or damage
to the product or property when using this product, follow basic precautions,
including the following:

INSTALLATION

• Do not install the refrigerator where there may be a danger of the unit falling.

• The refrigerator must be properly installed in accordance with the Installation Instructions.

OPERATION

• Do not use aerosols near the refrigerator.

• This appliance is intended to be used only in domestic and similar applications.

• Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked
or broken.

• Do not overll or pack items too tightly into door bins. Doing so may cause damage to the bin or personal
injury if items are removed with excessive force.

• Do not overll the appliance with food. Doing so may cause personal injury or property damage.

• Do not hang on to or place heavy objects on the refrigerator’s dispenser.

MAINTENANCE

• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.

• Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug.

• Do not spray water directly on the inside or outside of the refrigerator.

• Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to
sudden temperature changes.

ENGLISH

SAVE THESE INSTRUCTIONS

8 PRODUCT SPECIFICATIONS

PRODUCT SPECIFICATIONS

The appearance and specications listed in this manual may vary due to constant product improvements.

Electrical requirements: 115 V, 60 Hz

Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa)

Model SKSCF1801P

Description Built-in, Freezer

Net weight 356lb (157kg)

PRODUCT OVERVIEW

9PRODUCT SPECIFICATIONS

The images in this guide may be different from the actual components and accessories, which are subject to
change by the manufacturer without prior notice for product improvement purposes.

Exterior

ENGLISH

10 PRODUCT SPECIFICATIONS

Interior

Water lter

1

Purify water.

NOTE

• The lter should be replaced every 6

months. See the Replacing the Water Filter
section in this manual for details.

Control Panel

2

Sets the refrigerator and freezer temperatures, the water

lter condition and the dispenser mode.

LED interior lamps

3

Light up the inside of the freezer.

Adjustable Freezer Shelf

4

The freezer shelves are adjustable to meet individual
storage needs.

Movable Door Bin

5

Store chilled food or drinks.

Ice Maker

6

7

Ice Storage

8

Drawer

OPERATION

11OPERATION

Before Use

ENGLISH

Clean the freezer.

Clean the freezer thoroughly and wipe off all dust that accumulated during shipping.

CAUTION

• Do not scratch the freezer with a sharp object or use a detergent that contains

alcohol, a ammable liquid or an abrasive when removing any tape or adhesive from

the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish
detergent.

• Do not peel off the model or serial number label or the technical information on the rear
surface of the refrigerator.

Open freezer doors to ventilate the interior.

The inside of the freezer may smell like plastic at rst. Remove any adhesive tape from

inside the freezer and open the freezer doors for ventilation.

Connect the power supply.

Check if the power supply is connected before use.

Turn off the icemaker

Turn off the icemaker if the freezer is not yet connected to the water supply.

NOTE

• The icemaker water valve may buzz if the icemaker is turned on while the freezer is not

connected to the water supply.

Wait for the freezer to cool.

Allow the freezer to run for at least two to three hours before putting food in it. Check the

ow of cold air in the freezer to ensure proper cooling.

CAUTION

• Putting food in the freezer before it has cooled could cause the food to spoil, or a bad
odor to remain inside the freezer.

The freezer makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature decreases.

12 OPERATION

1

3

4

5

6

7

Control Panel

Depending on the model, some of the following functions may not be available.

Control Panel Features

1

2

3

* POWER

5

6

7

4

NOTE

• When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is
pressed. Once on, the display remains on for 20 seconds.

Water Filter

Replace the water lter when the Replace Filter
icon turns on. After replacing the water lter,

press and hold the Water Filter button for three
seconds to turn the icon light off. Replace the

water lter approximately every six months.

Ice Plus

2

This function increases both ice making and
freezing capabilities.

• Press the Ice Plus button to illuminate the icon

and activate the function for 24 hours.
The function automatically shuts off after 24
hours.

• Stop the function manually by pressing the but-

ton once more.

* Ice On/Off

Press the Ice On/Off button for three seconds to
turn the icemaker on/off.

Freezer Temperature

Indicates the set temperature of the freezer com­partment in Celsius (°C) or Fahrenheit (°F).

The default freezer temperature is 0°F (-18 °C).

Press the Freezer button repeatedly to select a
new set temperature from -6 °F to 8 °F (-21 °C to

-13 °C).

Smart Grid

Press the Smart Grid button to turn the Smart
Grid function On/Off. When the function is on,

the icon illuminates. The Smart Grid function
automatically turns on when the refrigerator is
connected to the Wi-Fi network.

When the refrigerator is responding to a De­mand Response (DR) message from the electric
company,
the Grid text illuminates.

* Wi-Fi

The Wi-Fi button, when used with the LG Smart
Refrigerator smart phone app, allows the refrig­erator to connect to a home Wi-Fi network.

Refer to Smart Function for information on the
initial setup of the application.

The Wi-Fi icon shows the status of the refrigera-

tor’s network connection. The icon illuminates
when the refrigerator is connected to the Wi-Fi
network.
Press and hold the Wi-Fi button for 3 seconds to
connect to the network. The icon blinks while
the connection is being made, then turns on once
the connection is successfully made.

* Power

The Power button turns off all electrical power to the
unit.

Press and hold the Power button for 3 seconds to
turn off the power. When the power is off, the
indicator light is off. There is no need to turn off
power at the circuit breaker or wall receptacle. Use
this function for service or extended vacations.

13OPERATION

4

and 7

Sabbath mode is the function designated for use
of the freezer during Shabbath.

• To set the Sabbath mode on, Press and hold

• Sabbath mode will automatically turned off after

• To set the Sabbath mode off manually, and hold

• Sabbath mode maintains even when the elec-

• Lamp and Lamp and Alarm will automatically

• Temperature is Temperature is set to 0˚F.

• Even outage happens when Sabbath function

SABBATH

the Freezer and Power buttons for 3 seconds.
Then Sb shows in the display.

96 hours.

the Freezer and Power buttons for 3 seconds.

tricity recovered from black-out.

turned off when activated.

(Unable to change temp while Sabbath Mode
on)

is on, Sabbath function will still stay on when
power comes back.

CAUTION

Display Mode (For Store Use Only)

•The Display Mode disables all cooling in the
freezer sections to conserve energy while on
display in a retail store. When activated, OF is
displayed on the control panel and the display
remains on for 20 seconds.

ENGLISH

To deactivate / activate:

•With either refrigerator door opened, press and
hold the Freezer and Water Filter reset buttons

at the same time for ve seconds. The control

panel beeps and the temperature settings

display to conrm that Display Mode is

deactivated. Use the same procedure to activate
Display Mode.

14 OPERATION

Ice Compartment

CAUTION

• Keep hands and tools out of the ice

compartment. Failure to do so may result in
damage or personal injury.

Automatic Icemaker

* POWER

Turning the Automatic Icemaker On

or Off

To turn off the automatic icemaker, press the ice On/
Off button on display for three seconds.

Normal Sounds You May Hear

• Keeping the power turned on to the icemaker

before the water line is connected can damage the
icemaker.

• The icemaker water valve buzzes as the icemaker
lls with water. If the Ice On/Off button is in the ON

mode, it will buzz even if it has not yet been hooked
up to water. To stop the buzzing, press the Ice On/
Off button to turn it off.

• You will hear the sound of cubes dropping into the

bin and water running in the pipes as the icemaker

rells.

NOTE

• The ice bin should be emptied any time the Ice On/

Off button is turned to the OFF mode.

If the ambient temperature will drop below freezing,

have a qualied technician drain the water supply

system to prevent serious property damage due

to ooding caused by ruptured water lines or

connections.

Storing Food

CAUTION

• Do not overll or pack items too tightly into door

bins. Doing so may cause damage to the bin
or personal injury if items are removed with
excessive force.

• Do not store glass containers in the freezer.
Contents may expand when frozen, break the
container and cause injury.

NOTE

• If you are leaving home for a short period, like a

short vacation, the refrigerator should be left on.
Refrigerated foods that are able to be frozen will
stay preserved longer if stored in the freezer.

• If you are leaving the refrigerator turned off for

an extended period, remove all food and unplug
the power cord. Clean the interior, and leave the
door open to prevent fungi from growing in the
refrigerator.

• Do not store food with high moisture content

towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and
freeze.

• Wash food before storing it in the refrigerator.

Vegetables should be washed, and food packaging
should be wiped down to prevent adjacent foods
from being contaminated.

• If the refrigerator is kept in a hot and humid

place, frequent opening of the door or storing a
lot of vegetables in the refrigerator may cause
condensation to form. Wipe off the condensation
with a clean cloth or a paper towel.

• If the refrigerator door or freezer drawer is opened

or closed too often, warm air may penetrate the
refrigerator and raise its temperature. This can
increase the running costs of the unit.

Preparing for Vacation

Set the Ice On/Off button to OFF and shut off the
water supply to the refrigerator.

15OPERATION

Food Storage Tips

Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.

Food How to

Keep opened butter in covered dish or
Butter or
Margarine

Cheese

Milk

Eggs

Fruit

Leafy
Vegetables

Vegetables
with skins
(carrots,
peppers)

Fish

Leftovers

closed compartment. When storing an

extra supply, wrap in freezer packaging

and freeze.

Store in original wrapping until used.

Once opened, rewrap tightly in plastic

wrap or aluminum foil.

Wipe milk cartons. For coldest milk,

place containers on an interior shelf.

Store in original carton on interior shelf,

not on door shelf.

Do not wash or hull fruit until it is ready

to be used. Sort and keep fruit in

original container in a crisper, or store

in completely closed paper bag on

refrigerator shelf.

Remove store wrapping, trim or tear off

bruised and discolored areas, wash in

cold water, and drain. Place in plastic

bag or plastic container and store in

crisper.

Place in plastic bags or plastic container

and store in crisper.

Freeze fresh sh and shellsh if they

are not being eaten the same day

purchased. Eating fresh sh and

shellsh the same day purchased is

recommended.

Cover leftovers with plastic wrap

or aluminum foil, or store in plastic

containers with tight lids.

Storing Frozen Food

Check a freezer guide or a reliable cookbook for
further information about preparing food for freezing
or food storage times.

Freezing

Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
pounds of food per cubic foot of freezer space).
Leave enough space in the freezer for air to circulate
around packages. Be careful to leave enough room
at the front so the door can close tightly.

Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.

NOTE

• Allow hot foods to cool at room temperature for 30

minutes, and then package and freeze. Cooling hot
foods before freezing saves energy.

Packaging

Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.

Packaging recommendations

• Rigid plastic containers with tight-tting lids

• Straight-sided canning/freezing jars

• Heavy-duty aluminum foil

• Plastic-coated paper

• Non-permeable plastic wraps

• Specied freezer-grade self-sealing plastic bags

Follow package or container instructions for proper
freezing methods.

ENGLISH

Do not use

• Bread wrappers

• Non-polyethylene plastic containers

• Containers without tight lids

• Wax paper or wax-coated freezer wrap

• Thin, semi-permeable wrap

16 OPERATION

Ice Storage Drawer & Freezer

Drawers

Use the upper compartment to store packaged frozen
foods and frequently-used foods.

Use the lower compartments for larger frozen foods
and items stored for longer periods.

• The sliding drawers allow easy access and

convenience of use.

Removing the Drawers

Pull the drawer out until it stops. Empty all

1

contents out of the drawer before removing it.

Assembling the Drawer

Pull out the drawer support until it stops.

1

Angle the drawer into the space and set it on the
support.

Keeping both levers pressed, lift the drawer

2

support slightly and remove it from the rail system.

Lift the empty drawer slightly to remove it from the

2

support.

CAUTION

• The drawers are heavy. Always use two hands
when removing or assembling the drawers to
avoid product damage or personal injury. Always
empty drawers before removing them.

• Always open the doors completely before
removing or assembling the drawers.

CAUTION

• The drawers are heavy. Always use two hands
when removing or assembling the drawers to
avoid product damage or personal injury. Always
empty drawers before removing or assembling
them.

• Always open the freezer doors completely before
removing or assembling the drawers.

17OPERATION

Removing the Drawer Support

Press the levers on either side of the drawer

1

support.

Keeping both levers pressed, lift the drawer

2

support slightly and remove it from the rail system.

Door Bins

To remove the door bins, hold the bin with both hands
and lift up to remove it.

To replace the freezer door bin, align both sides of
the bin with the guides and push the bin down until it
snaps into place.

ENGLISH

Assembling the Drawer Support

Pull both drawer rails out until they stop.

1

Line up the bottom edges on the sides of the

2

drawer support with the groove in each rail and
then lower the support until it clicks into place.

To adjust the location of bin,
tilt the bin up at the front and sliding it up or down
along the door to the placement you desire.

18 OPERATION

Adjusting the Refrigerator

Shelves

The shelves in the refrigerator are adjustable to meet
individual storage needs. Your model may have full or
split shelves.

Adjusting the shelves to t items of different heights
will make nding the exact item you want easier.

Detaching the Shelf

Tilt up the front of the shelf and then lift the shelf

1

straight up.

Pull the shelf out.

2

CAUTION

• Make sure that shelves are level from one side
to the other. Failure to do so may result in the
shelf falling or spilled food.

• Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.

• Glass shelves are heavy. Use special care when
removing them.

Assembling the Shelf

Tilt the front of the shelf up and guide the shelf

1

hooks into the slots at a desired height.

Lower the front of the shelf so that the hooks drop

2

into the slots.

19SMART FUNCTIONS

SMART FUNCTIONS

SIGNATURE KITCHEN SUITE
Application

The SIGNATURE KITCHEN SUITE application allows
you to communicate with the appliance using a
smartphone.

Things to Check before Using

SIGNATURE KITCHEN SUITE
Application

Check the distance between the appliance and

1

the wireless router (Wi-Fi network).

• If the distance between the appliance and the

wireless router is too far, the signal strength
becomes weak. It may take a long time to register
or installation may fail.

Turn off the Mobile data or Cellular Data on your

2

smartphone.

• For iPhones, turn data off by going to Settings
→ Cellular → Cellular Data.

NOTE

• To verify the Wi-Fi connection, check that Wi-Fi

icon on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.

• LG SmartThinQ is not responsible for any network

connection problems or any faults, malfunctions, or
errors caused by network connection.

• The surrounding wireless environment can make

the wireless network service run slowly.

• If the appliance is having trouble connecting to the

Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.

• The network connection may not work properly

depending on the Internet service provider.

• The Wi-Fi connection may not connect or may

be interrupted because of the home network
environment.

• The appliance cannot be registered due to problems

with the wireless signal transmission. Unplug the
appliance and wait about a minute before trying
again.

• If the rewall on your wireless router is enabled,
disable the rewall or add an exception to it.

• The wireless network name (SSID) should be a

combination of English letters and numbers. (Do not
use special characters.)

• Smartphone user interface (UI) may vary

dependingon the mobile operating system (OS) and
themanufacturer.

• If the security protocol of the router is set to WEP,

you may fail to set up the network. Please change it
to other security protocols (WPA2 is recommended)
and register the product again.

ENGLISH

Connect your smartphone to the wireless router.

3

20 SMART FUNCTIONS

Installing SIGNATURE KITCHEN

SUITE Application

Search for the SIGNATURE KITCHEN SUITE
application from the Google Play Store or Apple
App Store on a smart phone. Follow instructions to
download and install the application.

NOTE

• If you choose the simple login to access the

SIGNATURE KITCHEN SUITE application, you
must go through the appliance registration process
each time you change your smartphone or reinstall
the application.

SIGNATURE KITCHEN SUITE
Application Features

Manage Food

This feature helps track items in the refrigerator and
freezer, sends alerts when items are near their use
by dates, generates grocery lists, and links to related
recipes.

Energy Monitoring

This feature keeps track of the refrigerator’s power
consumption and the number of door openings.

NOTE

• If you change your wireless router, your

Internet service provider or your password after
registering the appliance, please delete it from the
SIGNATURE KITCHEN SUITE application Settings
→ Edit Product and register again.

• This information is current at the time of publication.

The application is subject to change for product
improvement purposes without notice to users.

Push Messages

If the door remains open for more than ten minutes,
you will receive a push message. When Ice Plus is

nished, you will receive a push message.

Smart Diagnosis™

This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.

Settings

Allows you to set various options on the refrigerator
and in the application.

21SMART FUNCTIONS

Smart Grid Function

When the refrigerator operates in Smart Grid mode,
the Smart Refrigerator function can control energy
usage or delay the operation of some functions to
save energy during peak usage periods.

• You can override the Smart Grid function any time

(using the Smart Grid button or application).

• To use the Smart Grid function, you need to register

your appliance with your electric utility company.

Smart Grid Application Features

Smart Saving_Demand Response

You can lower energy usage based on Demand
Response (DR) signals from the utility company. If
the refrigerator is operating in Smart Saving mode
according to the DR signal, you can see a pop up.

Seasonal Energy Savings

Lower energy usage based on time period.

Using the Smart Grid Function

This feature responds to notication events from your

utility company to run high energy consuming tasks
during off-peak periods when demand is lower. These

notication events are known as Demand Response

signals.

If the refrigerator receives a Demand Response
signal from the utility company, the refrigerator will
turn on the Grid LED on the refrigerator display and
control its power consumption according to the signal.

The refrigerator will respond to the signals received
from the utility company as long as product
performance is maintained.

If the refrigerator receives a Demand Response
signal, the refrigerator will operate in Delay Appliance
Load (DAL) or Temporary Appliance Load Reduction
(TALR) mode.

Delay Appliance Load (DAL)

The refrigerator responds to a DAL signal by
providing a moderate load reduction for the duration
of the delay period.

This mode controls functions that consume a lot of
energy such as adjusting the cooling system, running
the defrost cycle, and making ice.

• When the refrigerator operates in DAL mode, the

Grid LED is illuminated on the refrigerator display.

• DAL mode is automatically deactivated after the

period stipulated by the DAL signal (max. 4 hours)
or when you override the Smart Grid function.

Temporary Appliance Load Reduction
(TALR)

The refrigerator responds to a TALR signal by
aggressively reducing the load for a short time
period, typically 10 minutes. This mode reduces
energy consumption by stopping the compressor and
controlling the functions that consume a lot of energy
such as the defrost cycle and fan.

• When the refrigerator operates in TALR mode, the

Grid LED is illuminated on the refrigerator display.

• TALR mode is automatically deactivated after the

received duration (max. 10 minutes), or when you
override the Smart Grid function. The mode is
immediately deactivated and the refrigerator returns
to its normal state when the door is opened or
closed, or the dispenser is used.

Override Smart Grid Mode

To ignore the Demand Response signal from the
utility company and override the Smart Grid function,
push the Smart Grid button while the refrigerator is in
Smart Grid mode.

When you override the Smart Grid function, the
refrigerator ignores the Demand Response signal
and is no longer controlled by the utility company until
the next Demand Response signal is sent. You can
also override the Smart Grid function using the smart
phone app.

SIGNATURE KITCHEN SUITE Open API

You can manage Smart Grid features for the
SIGNATURE KITCHEN SUITE Refriferator..

Please check the detailed specications on the notice

page on www.thesignaturekitchen.com.

API list

Demand Response

• Send demand response signal

Power Saving

• Set saving mode

• Get schedule of DR/Delay Defrost

Energy Monitoring

• Get door open event

• Get energy consumption

Delay Defrost Capability

• Insert a delay defrost schedule event

• Update a delay defrost schedule event

• Delete a delay defrost schedule event

• Get the delay defrost schedule

ENGLISH

22 SMART FUNCTIONS

Smart Diagnosis™ Function

Should you experience any problems with the
appliance, it has the capability of transmitting data via
your telephone to the SIGNATURE KITCHEN SUITE
Information Center. NFC or Wi-Fi equipped models
can also transmit data to a smartphone using the
SIGNATURE KITCHEN SUITE Information.

Smart Diagnosis™ through the

Customer Information Center

This method allows you to speak directly to our
trained specialists. The specialist records the data
transmitted from the appliance and uses it to analyze
the issue, providing a fast and effective diagnosis.

Call the SIGNATURE KITCHEN SUITE Customer

1

Information Center at:

(U.S.A) 1-855-790-6655

Open the refrigerator door.

2

Hold the mouthpiece of your phone in front of the

3

speaker that is located on the filter cover of the
refrigerator, when instructed to do so by the call
center.

After you hear three beeps, release the Freezer

5

button.

Keep the phone in place until the tone

6

transmission has finished. The display will
count down the time. Once the countdown is
over and the tones have stopped, resume your
conversation with the specialist, who will then
be able to assist you in using the information
transmitted for analysis.

NOTE

• For best results, do not move the phone while the

tones are being transmitted.

• If the call center agent is not able to get an accurate

recording of the data, you may be asked to try
again.

• The Smart Diagnosis™ function depends on the

local call quality.

• Bad call quality may result in poor data transmission

from your phone to the call center, which could
cause Smart Diagnosis™ to malfunction.

Press and hold the Freezer button for three

4

seconds while continuing to hold your phone to
the speaker.

* POWER

Smart Diagnosis™

logoUse the Smart Diagnosis feature in the
SIGNATURE KITCHEN SUITE application for help
diagnosing issues with the appliance without the
assistance of the SIGNATURE KITCHEN SUITE
Customer Information Center.

Follow the instructions in the SIGNATURE KITCHEN
SUITE application to perform a Smart Diagnosis
using your smartphone.

NOTE

• Smart Diagnosis™ cannot be activated unless

the appliance can be turned on using the Power
button. If the appliance cannot be turned on,
troubleshooting must be done without using Smart
Diagnosis™.

23SMART FUNCTIONS

FCC Notice

• The following notice covers the transmitter module
contained in this product.

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules and also Part 18 of the
FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in
a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and
the receiver.

- Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.

- Consult the dealer or an experienced radio/TV
technician for help.

This device complies with Part 15, Part 18 of the
FCC Rules. Operation is subject to the following two
conditions:

1) this device may not cause harmful interference and

2) this device must accept any interference received,

including interference that may cause undesired
operation of the device.

Any changes or modications in construction of this
device which are not expressly approved by the party
responsible for compliance could void the user’s
authority to operate the equipment.

Industry Canada Statement (For
transmitter module contained in this
product)

This device complies with Industry Canada’s
applicable licence- exempt RSSs. Operation is
subject to the following two conditions:

1) This device may not cause interference; and

2) This device must accept any interference, including
interference that may cause undesired operation
of the device.

Industry Canada ICES-001 Compliance Label: CAN
ICES-1/NMB-1

IC Radiation Exposure Statement

This equipment complies with IC radiation exposure
limits set forth for an uncontrolled environment.

This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body.

NOTE

• The manufacturer is not responsible for any

radio or TV interference caused by unauthorized
modications to this equipment. Such modications
could void the user’s authority to operate the
equipment.

Wireless LAN module Specications

Model LCW-003

Frequency Range 2412 MHz - 2462 MHz

Output Power (Max) IEEE 802.11b: 17.56 dBm

IEEE 802.11g: 25.53 dBm

IEEE 802.11n: 25.29 dBm

ENGLISH

FCC RF Radiation Exposure
Statement

This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-located
or operating in conjunction with any other antenna or
transmitter.

This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body. Users must follow the
specic operating instructions for satisfying RF
exposure compliance.

24 SMART FUNCTIONS

Wireless Power Transfer Specications

Frequency 330 kHz ~ 370 kHz

Rated voltage DC 12V

Delivered power Less than and equal to 3W

per shelf

Transmission

mode

Electromagnetic induction

Transmitter

Receiver

NOTE

• Foreign objects and dirt between the right side of
shelf and the inner cabinet wall could prevent the
shelf light from turning on.

• The shelf light turns on when the door is opened.

• The shelf light turns off after seven minutes or when
the door is closed.

25MAINTENANCE

MAINTENANCE

Cleaning

WARNING

• Use non-ammable cleaner. Failure to do so can
result in re, explosion, or death.

CAUTION

• Do not use an abrasive cloth or sponge
when cleaning the interior and exterior of the
refrigerator.

• Do not place your hand on the bottom surface
of the refrigerator when opening and closing the
doors.

• When lifting the hinge free of the latch, be careful
that the door does not fall forward.

General Cleaning Tips

• Both the refrigerator and freezer sections defrost
automatically; however, clean both sections once a

month to prevent odors.

• Wipe up spills immediately.

• Unplug the refrigerator or disconnect power before

cleaning.

• Remove all removable parts, such as shelves.

• Use a clean sponge or soft cloth and a mild

detergent in warm water. Do not use abrasive or
harsh cleaners.

• Hand wash, rinse and dry all surfaces thoroughly.

• When cleaning the inside or outside of the

appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not use

cleaning agents containing ammable substances.

- This may cause discoloration or damage to the
appliance.

- Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable liquid,
abrasive, etc.

Inside Walls

• Allow freezer to warm up so the cloth will not stick.

To help remove odors, wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking
soda is completely dissolved so it does not scratch
the surfaces of the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning waxes,
concentrated etergents, bleaches, or cleaners
containing petroleum on plastic refrigerator parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use glass cleaners, abrasive

cleansers, or ammable uids. These can scratch or

damage the material.

ENGLISH

26 MAINTENANCE

Replacing the Water Filter

Replace the Water Filter

• Approximately every six months.

• When the Replace Filter

• When the water dispenser output decreases.

1 Remove the old water filter.

Push and open up the Water Filter cover on ther
right top of freezer.

icon turns on.

2 Put the cap on water filter,

then grasp and rotate it counterclockwise to
remove the water filter from the filter head.

Cap

3 Replace with a new water filter.

Take the new water filter out of its packing and
remove the protective cover from the o-rings.
Put the cap on new water filter, then push it into
the manifold hole until it stops.

NOTE

• Replacing the water lter causes a small amount of

water (around 1 oz. or 25 cc) to drain.

• Wrap a cloth around the front end of the water lter

cover to collect any leaking water. Hold the water
filter upright, once it is removed, to prevent any

remaining water from spilling out of the water lter.

4 Grasp and rotate cap clockwise until it stops.

Put the cap on the right side of Water Filter.

5 After the water filter is replaced, dispense 2.5

gallons of water (flush for approximately 5
minutes) to remove trapped air and contaminants
from the system.

NOTE

• Do not dispense the entire 2.5 gallon amount

continuously. Press and release the dispenser pad
for cycles of 30 seconds ON and 60 seconds OFF.

• Keep the water filter bypass plug. You MUST use
the water lter bypass plug when a replacement

water lter cartridge is not available.

6 After changing the filter, press and hold the

Water Filter Reset button for three seconds to
reset the indicator light.

CAUTION

• DO NOT operate the refrigerator without a water

lter or water lter bypass plug installed.

NOTE

To purchase a replacement water lter:

• Visit your local dealer or distributor

• Web : Find Parts & Accessories from Support

section of thesignaturekitchen.com

• Call : 1-855-790-6655 (USA)

• Use replacement cartridge :

27MAINTENANCE

ENGLISH

For further assistance, call:

1-855-790-6655 (USA)

• Use replacement cartridge :

LT1000P (ADQ74793501)
LT1000PC (ADQ74793504)
LT1000PCS (ADQ74793505)

28 MAINTENANCE

P

erformance Data Sheet

Model: LT1000P/PC/PCS NSF System Trade Name Code : MDJ64844601

The concentration of the indicated substances in water entering the system was reduced to a concentration less than

or equal to the permissible limit for water leaving the system as specied in NSF/ANSI Standard 42 and Standard 53.

System tested and certied by NSF International against NSF/ANSI Standard 42 and

Standard 53 for the reduction of substances listed below.

substance

Reduction

Chlorine Taste
and Odor

Nominal
Particulate
Class I, , ≥ 0.5
to < 1.0 μm

Asbestos 180 MFL

Atrazine 8.5 μg/L

Benzene 15.0 μg/L

Carbofuran 74.0 μg/L

Lindane 1.9 μg/L

Average

Influent

Challenge

2.0 μg/L 2.0 μg/L± 10% >97.5% 0.050 μg/L N/A ≥ 50.00%

12,000,000
pts/mL

NSF specified

Challenge

Concentration

At least
10,000
particles/mL

7

to 108

10
MFL; fibers
greater than
10 μg/Lin
length

9.0 μg/L ±
10%

15.0 μg/L ±
10%

80.0 μg/L ±
10%

2.0 μg/L ±
10%

Avg %

Reduction

99.80% 24,000 pts/ml N/A ≥ 85.00%

>99.00% < 1 MFL N/A ≥ 99.00%

>94.10% 0.500 μg/L 3.0 μg/L NA

>96.60% 0.510 μg/L 5.0 μg/L NA

98.30% 1.258 μg/L 40 μg/L NA

>99.00% 0.019 μg/L 0.2 μg/L NA

Average

Product Water
Concentration

Max

Permissible

Product Water
Concentration

NSF

Reduction

Requirements

P-Dichlorobenzene

2,4-D 210.0 μg/L

Lead pH @6.5 140.0 μg/L

Lead pH @8.5 150.0 μg/L

Mercury @ pH

6.5

230.0 μg/L

5.9 μg/L

(Continued on next page)

225.0 μg/L ±
10%

210.0 μg/L ±
10%

150.0 μg/L ±
10%

150.0 μg/L ±
10%

6.0 μg/L ±
10%

>99.80% 0.460 μg/L 75.0 μg/L NA

>99.90% 0.210 μg/L 70.0 μg/L NA

99.60% 0.560 μg/L 10.0 μg/L NA

>99.70% <0.500 μg/L 10.0 μg/L NA

91.00% 0.531 μg/L 2.0 μg/L NA

29MAINTENANCE

substance

Reduction

Mercury @ pH

8.5

Cyst*

Atenolol 240 ng/L

Carbamazepine 1600 ng/L

DEET 1600 ng/L

Trimethoprim 170 ng/L

Linuron 160 ng/L

Phenytoin 200 ng/L

Ibuprofen 400 ng/L

Average

Influent

Challenge

5.6 μg/L 6.0 μg/L ± 10% 92.5% 0.420 μg/L 2.0 μg/L NA

100,000
cysts/L

NSF specified

Challenge

Concentration

Minimum
50,000 cysts/L

200 ± 40%

ng/L

1400 ± 40%

ng/L

1400 ± 40%

ng/L

140 ± 40%

ng/L

140 ± 40%

ng/L

200 ± 40%

ng/L

400 ± 40% ng/

L

Avg %

Reduction

>99.99% 10 cysts/L N/A ≥ 99.95%

> 95.50% 10.80 ng/L 30 ng/L NA

98.40% 25.60 ng/L 200 ng/L NA

97.10% 46.40 ng/L 200 ng/L

>96.80% 5.44 ng/L 20 ng/L

>96.60% 5.44 ng/L 20 ng/L

>94.80% 10.40 ng/L 30 ng/L

>94.50% 22.00 ng/L 60 ng/L

Average

Product Water
Concentration

Max

Permissible

Product Water
Concentration

NSF

Reduction

Requirements

NA

NA

NA

NA

NA

ENGLISH

Naproxen 140 ng/L

Estrone 120 ng/L

Bisphenol A 2000 ng/L

Nonyl Phenol 1600 ng/L

140 ± 40% ng/

L

140 ± 40% ng/

L

2000 ± 40%

ng/L

1400 ± 40%

ng/L

>96.10% 5.46 ng/L 20 ng/L

>96.10% 4.68 ng/L 20 ng/L

>98.90% 22.00 ng/L 300 ng/L

>97.10% 46.40 ng/L 200 ng/L

•Based on the use of Cryptosporidium parvum oocysts.

NA

NA

NA

NA

30 MAINTENANCE

Application Guidelines/Water Supply

Parameters

Service Flow 0.5 gpm (1.89 lpm)

Water Supply Community or Private Well -

Potable Water

Water Pressure 20 – 120 psi (140 – 830 kPa)

Water Temperature 36 °F – 100 °F (0.6 °C – 37.8

°C)

Capacity 200 gallons (757 liters)

It is essential that the manufacturer’s recommended
installation, maintenance and filter replacement
requirements be carried out for the product to perform
as advertised.

NOTE

• While the testing was performed under standard

laboratory conditions, actual performance may vary.

Replacement Cartridge: ADQ36006101

For replacement filters, visit your local dealer or
distributor or search under "water filters" on the
lg.com website.

For further assistance, the LG Electronics Customer
Information Center is open 24 hours a day/7 days a
week.

USA: 1-800-243-0000

Canada: 1-888-542-2623

3M is a trademark of 3M Company.

NSF is a trademark of NSF International. © 2009 3M

Company. All rights reserved

Manufactured for LG® Electronics by:

CUNO Incorporated, a 3M Company 400 Research

Parkway Meriden, CT 06450 U.S.A.

Telephone: [phone]

Fax: [phone]

WARNING

To reduce the risk associated with choking:

• Do not allow children under 3 years of age to
have access to small parts during the installation
of this product.

To reduce the risk associated with the

ingestion of contaminants:

• Do not use with water that is microbiologically
unsafe or of unknown quality without adequate
disinfection before or after the system. Systems

certied for cyst reduction may be used on
disinfected water that may contain lterable

cysts. EPA Establishment # 070595-MEX-001

CAUTION

To reduce the risk associated with property

damage due to water leakage:

• Read and follow Use Instructions before
installation and use of this system.

• Installation and use MUST comply with all state
and local plumbing codes.

• Do not install if water pressure exceeds 120 psi
(827 kPa). If your water pressure exceeds 80
psi, you must install a pressure limiting valve.
Contact a plumbing uncertain how to check your
water pressure.

• Do not install where water hammer conditions
may occur. If water hammer conditions exist you
must install a water hammer arrester. Contact a
plumbing professional if you are uncertain how to
check for this condition.

• Do not install on hot water supply lines. The
maximum operating water temperature of this

lter system is 100 °F (37.8 °C).

• Protect lter from freezing. Drain lter when
temperatures drop below 40 °F (4.4 °C).

• The disposable lter cartridge MUST be replaced
every 6 months, at the rated capacity or if a

noticeable reduction in ow rate occurs.

• Protect from freezing, remove lter cartridge
when temperatures are expected to drop below
33° F.

• Do not install systems in areas where ambient
temperatures may go above 110° F (43.3° C).

• Where a backow prevention device is installed
on a water system, a device for controlling
pressure due to thermal expansion must be
installed.

• Ensure all tubing and ttings are secure and free
of leaks.

TROUBLESHOOTING

31TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: What are the best temperature settings for my freezer?

A: The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary

to keep food at desired temperatures. Ice cream should be rm and ice cubes should not melt

in the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and
Refrigerator buttons until you hear a beep and the settings in the display change. Press Freezer

button rst to wake the display then press and hold the Freezer and Smart Grid buttons until you

hear a beep and the settings in the display change.

Q: How do I set the freezer temperatures?

A: Continually press the Freezer button on the control panel until the desired temperature appears.

The numbers will cycle from highest to lowest and then return to the highest again with continuous
pressing.

Q: Why do I hear a buzzing noise from my freezer periodically?

A: This may happen if you do not have a water source attached to your freezer and the icemaker is

turned on. If you do not have a water source attached to freezer you should turn the icemaker off on
control panel.

Q: Why does the icemaker tray look crooked?

A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.

The change in position is to assist in the freezing process.

ENGLISH

Q:

A:

My refrigerator is powered on and the controls are working, but it’s not cooling and the display
shows “OF” (see below). What is wrong?

The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance is

on display in a store. To restore normal operation, press Freezer button rst to wake the display then

press and hold the Freezer and Water Filter Reset buttons until you hear a beep and temperature
setting appear on display. Use the same procedure to return the refrigerator to Demo Mode, if
desired.

32 TROUBLESHOOTING

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

Cooling

Problem Possible Cause Solutions

Refrigerator and
Freezer section are
not cooling.

Cooling system

runs too much.

The refrigerator control is set

to OFF (some models).

Refrigerator is set to Demo

Mode.

Refrigerator is in the defrost

cycle.

Refrigerator was recently

installed.

Refrigerator was recently

relocated.

Refrigerator is replacing an

older model.

Refrigerator was recently
plugged in or power restored.

The door is opened often or a

large amount of food / hot food

was added.

Doors are not closed
completely.

Refrigerator is installed in a

hot location.

Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.

Demo Mode allows the lights and control display to work
normally while disabling cooling, to save energy while

the refrigerator is on the showroom oor. See the FAQs

section of this manual for instructions on how to disable
Demo Mode.

During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and

conrm the proper temperature has been restored once

the defrost cycle has completed.

It may take up to 24 hours for each compartment to
reach the desired temperature.

If the refrigerator was stored for a long period of time or
moved on its side, it is necessary for the refrigerator to
stand upright for 24 hours before connecting it to power.

Modern refrigerators require more operating time but use

less energy due to more efcient technology.

The refrigerator will take up to 24 hours to cool
completely.

Adding food and opening the door warms the refrigerator,
requiring the compressor to run longer in order to cool
the refrigerator back down. In order to conserve energy,
try to get everything you need out of the refrigerator at

once, keep food organized so it is easy to nd, and close

the door as soon as the food is removed. (Refer to the
Food Storage Guide.)

Firmly push the doors shut. If they will not shut all the
way, the "Doors will not close correctly or pop open"
section.

The compressor will run longer under warm conditions.
At normal room temperatures (70 °F) expect your

compressor to run about 40 % to 80 % of the time. Under

warmer conditions, expect it to run even more often. The
refrigerator should not be operated above 110 °F.

Cooling

33TROUBLESHOOTING

Problem Possible Cause Solutions

When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the frequency
and duration of door openings.

See the "Doors will not close correctly or pop open"
section.

Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level of
humidity in the home will help to control the amount of
moisture that can enter the compartments.

During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may

form on the back wall. Wait 30 minutes and conrm that

the proper temperature has been restored once the
defrost cycle has completed.

Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within each
compartment. Wipe all containers dry and store food in
sealed packaging to prevent condensation and frost.

Rearrange items with high water content away from air
vents.

If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Control Panel section for more
information.

When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated in
temperature below 55°F (13°C).

It may take up to 24 hours for each compartment to
reach the desired temperature.

Locate air vents by using your hand to sense airow and
move all packages that block vents and restrict airow.
Rearrange items to allow air to ow throughout the

compartment.

Interior moisture

buildup.

Food is freezing
in the refrigerator

compartment.

Refrigerator or
Freezer section is

too warm.

Doors are opened often or for

long periods of time.

Doors are not closed correctly.

Weather is humid.

Defrost cycle recently
completed.

Food is not packaged

correctly.

Food with high water content

was placed near an air vent.

Refrigerator temperature

control is set incorrectly.

Refrigerator is installed in a

cold location.

Refrigerator was recently

installed.

The air vents are blocked. Cold
air circulates from the freezer

to the fresh food section and

back again through air vents
in the wall dividing the two

sections.

ENGLISH

34 TROUBLESHOOTING

Cooling/Ice & Water

Problem Possible Cause Solutions

When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the frequency
and duration of door openings.

The refrigerator should not be operated in temperatures
above 110 °F.

Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to room
temperature before putting it in the refrigerator will
reduce this effect.

See the Doors will not close correctly or pop open

section in Parts & Features Troubleshooting.

If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize.

During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may

form on the back wall. Wait 30 minutes and conrm the

proper temperature has been restored once the defrost
cycle has completed.

If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Control Panel for more information.

This is normal for food items with a high water content.

Do not store food items with high water content in the
freezer for a long period of time.

When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the frequency
and duration of door openings.

Refer to the Doors will not close correctly or pop open
section in the Troubleshooting section.

Refrigerator or
Freezer section is

too warm.

Refrigerator or
Freezer section is

too cold.

Frost or ice crystals

form on frozen food

(inside of sealed

package).

Frost or ice crystals

form on frozen

food (outside of

package).

Doors are opened often or for

long periods of time.

Unit is installed in a hot
location.

A large amount of food or

hot food was added to either
compartment.

Doors not closed correctly.

Temperature control is not set
correctly.

Defrost cycle has recently
completed.

Incorrect temperature control

settings.

Condensation from food with a

high water content has frozen
inside of the food package.

Food has been left in the
freezer for a long period of

time.

Door is opened frequently or

for long periods of time.

Door is not closing properly.

Ice & Water

35TROUBLESHOOTING

Problem Possible Cause Solutions

Icemaker is

not making
enough ice.

Icemaker is

not making

ice

Demand exceeds ice storage

capacity.

House water supply is not
connected, valve is not turned on

fully, or valve is clogged.

Water lter has been exhausted.

Low house water supply pressure.

Reverse Osmosis ltration system

is used.

Tubing connecting refrigerator to

house supply valve is kinked.

Doors are opened often or for long

periods of time.

Doors are not closed completely.

The temperature setting for the
freezer is too warm.

Refrigerator was recently installed

or icemaker recently connected.

Icemaker not turned on.

The icemaker will produce approximately 70-184 cubes
in a 24 hour period.

Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve fully
open. If the problem persists, it may be necessary to
contact a plumber.

Replacing the water lter is recommended:

Approximately every six months.

When the water lter indicator turns on.

When the water dispenser output decreases.

When the ice cubes are smaller than normal.

The water pressure must be between 20 and 120 psi on

models without a water lter and between 40 and 120 psi
on models with a water lter. If the problem persists, it

may be necessary to contact a plumber.

Reverse osmosis ltration systems can reduce the

water pressure below the minimum amount and result
in icemaker issues. (Refer to the Connecting the Water
Line section.)

The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced water

ow. Straighten or repair the water supply line and

arrange it to prevent future kinks.

If the doors of the unit are opened often, ambient air
will warm the refrigerator which will prevent the unit
from maintaining the set temperature. Lowering the
refrigerator temperature can help, as well as not opening
the doors as frequently.

If the doors are not properly closed, ice production will be
affected. See the "Doors will not close correctly or pop

open" section in Parts & Features Troubleshooting for

more information.

The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.

It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.

Locate the icemaker ON/OFF and conrm that it is

turned on.

ENGLISH

36 TROUBLESHOOTING

Ice & Water

Problem Possible Cause Solutions

Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.

Connect the refrigerator to the water supply and turn the
water shutoff valve fully open.

If your icemaker is equipped with an ice shutoff arm,
make sure that the arm moves freely. If your icemaker
is equipped with the electronic ice shutoff sensor, make
sure that there is a clear path between the two sensors.

Reverse osmosis ltration systems can reduce the

water pressure below the minimum amount and result
in icemaker issues. (Refer to the Connecting the Water
Line section.)

A water lter may need to be installed to eliminate taste
and odor problems. NOTE: In some cases, a lter may

not help. It may not be possible to remove all minerals/
odor/taste in all water supplies.

Ice that has been stored for too long will shrink, become
cloudy, and may develop a stale taste. Throw away old
ice and make a new supply.

Rewrap the food. Odors may migrate to the ice if food is
not wrapped properly.

See the Maintenance section for more information.

Empty and wash the bin (discard old cubes). Make sure
that the bin is completely dry before reinstalling it.

Empty the ice bin. If your icemaker is equipped with an
ice shutoff arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice shutoff
sensor, make sure that there is a clear path between the
two sensors. Reinstall the ice bin and wait 24 hours to

conrm proper operation.

Icemaker is not

making ice

Ice has bad taste or

odor.

Icemaker is making

too much ice.

The ice detecting sensor is
obstructed.

The refrigerator is not

connected to a water supply or
the supply shutoff valve is not
turned on.

Icemaker shutoff (arm or

sensor) obstructed.

Reverse osmosis water

ltration system is connected

to your cold water supply.

Water supply contains
minerals such as sulfur.

Icemaker was recently
installed.

The food has not been

stored properly in either
compartment.

The interior of the refrigerator
needs to be cleaned.

The ice storage bin needs to
be cleaned.

Icemaker shutoff (arm/ sensor)

is obstructed.

Parts & Features

37TROUBLESHOOTING

Problem Possible Cause Solutions

Food packages are blocking

the door open.

Ice bin, crisper cover, pans,

Doors will not close
correctly or pop
open.

Doors are difcult

to open.

Lights do not work. LED interior lighting failure.

The interior of

the refrigerator is

covered with dust
or soot.

shelves, door bins, or baskets

are out of position.

The doors were removed

during product installation and

not properly replaced.

Refrigerator is not leveled

properly.

The gaskets are dirty or sticky.

Door was recently closed.

The refrigerator is located
near a re source, such as a
replace, chimney, or candle.

Rearrange food containers to clear the door and door
shelves.

Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Operation section for more information.

Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.

See Door Alignment in the Refrigeration Installation
section to level refrigerator.

Clean the gaskets and the surfaces that they touch. Rub
a thin coat of appliance polish or kitchen wax on the
gaskets after cleaning.

When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute to
allow the air pressure to equalize, then see if it opens
more easily.

The refrigerator compartment lamp is LED interior

lighting, and service should be performed by a qualied

technician.

Make sure that the refrigerator is not located near a re
source, such as a replace, chimney or candle.

ENGLISH

38 TROUBLESHOOTING

Noises

Problem Possible Cause Solutions

The defrost control will click when the

Clicking

Rattling

Whooshing

Gurgling

Popping

Sizzling

Vibrating

Dripping

Pulsating or high-

pitched sound

automatic defrost cycle begins and ends.
The thermostat control (or refrigerator

control on some models) will also click

when cycling on and off.

Rattling noises may come from the ow
of refrigerant, the water line on the back

of the unit, or items stored on top of or

around the refrigerator.

Refrigerator is not resting solidly on the
oor.

Refrigerator with linear compressor was
jarred while running.

Evaporator fan motor is circulating air
through the refrigerator and freezer

compartments.

Air is being forced over the condenser by

the condenser fan.

Refrigerant owing through the cooling

system.

Contraction and expansion of the inside

walls due to changes in temperature.

Water dripping on the defrost heater
during a defrost cycle.

If the side or back of the refrigerator is
touching a cabinet or wall, some of the
normal vibrations may make an audible

sound.

Water running into the drain pan during

the defrost cycle.

Your refrigerator is designed to run
more efciently to keep your food items
at the desired temperature. The high
efciency compressor may cause your
new refrigerator to run longer than
your old one, but it is still more energy
efcient than previous models. While the
refrigerator is running, it is normal to hear
a pulsating or high-pitched sound.

Normal Operation

Normal Operation

Floor is weak or uneven or leveling legs need
to be adjusted. See the Leveling and Door
Alignment section.

Normal Operation

Normal Operation

Normal Operation

Normal Operation

Normal Operation

Normal Operation

To eliminate the noise, make sure that the
sides and back cannot vibrate against any
wall or cabinet.

Normal Operation

Normal Operation

Wi-Fi Network

39TROUBLESHOOTING

Problem Possible Cause Solutions

Your home appliance and
smartphone is not connected to
the Wi-Fi network.

The password for the Wi-Fi that

you are trying to connect to is

incorrect.

Mobile data for your smartphone

is turned on.

The wireless network name (SSID)
is set incorrectly.

The router frequency is not 2.4

GHz.

The distance between the

appliance and the router is too far.

• Find the Wi-Fi network connected

ENGLISH

to your smartphone and remove
it, then register your appliance on
SIGNATURE KITCHEN SUITE
application

• Turn off the Mobile data of your
smartphone and register the
appliance using the Wi-Fi network.

• The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)

• Only a 2.4 GHz router frequency
is supported. Set the wireless
router to 2.4 GHz and connect the
appliance to the wireless router. To
check the router frequency, check
with your Internet service provider
or the router manufacturer.

• If the distance between the
appliance and the router is too far,
the signal may be weak and the

connection may not be congured

correctly. Move the location of the
router so that it is closer to the
appliance.

40 WARRANTY

SIGNATURE KITCHEN SUITE
REFRIGERATOR LIMITED WARRANTY - U.S.A

Should your Signature Kitchen Suite Refrigerator ("Product") fail due to a defect in materials or workmanship
under normal home use, during the warranty period set forth below, Signature Kitchen Suite will at its option
repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and
applies only when purchased and used within the United States including U.S. Territories. Proof of original retail
purchase is required to obtain warranty service under this limited warranty.

WARRANTY PERIOD

Refrigerator

Three (3) years from the
date of original retail
purchase

Parts and Labor (internal/
functional parts only)

Noises associated with normal operation and failure to follow instructions found in the use and care

and installation guides or operating the unit in an unsuitable environment will not be covered under this

warranty.

•Replacement products and parts are warranted for the remaining portion of the original warranty period or
ninety (90) days, whichever is greater.

•Replacement products and parts may be new or remanufactured.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS
WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE
FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE,
INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or

consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may

not apply to you. This warranty gives you specic legal rights and you may also have other rights that vary from state

to state.

(Condenser, Dryer, Connecting Tube and Evaporator)

Three (3) years from the
date of original retail
purchase

Parts and Labor

Sealed System

Seven (7) years from the
date of original retail
purchase

Parts only
(Consumer will be charged
for labor)

Linear Compressor

Ten (10) years from the
date of original retail
purchase

Part only
(Consumer will be charged
for labor)

THIS LIMITED WARRANTY DOES NOT COVER:

•Service trips to deliver, pick up, install, or repair the product; instruct the customer on operation of the product;
repair or replace fuses or correct wiring or plumbing, or correction of unauthorized repairs/installation.

•Failure of product to perform during power failures and interruptions or inadequate electrical service.

•Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.

•Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined
in the product owner’s manual.

•Damage to the product caused by accidents, pests and vermin, lightning, wind, re, oods, or acts of God.

•Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes

use of parts not approved or specied by Signature Kitchen Suite.

•Damage or failure caused by unauthorized modication or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not properly installed.

•Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable cleaning products that are not approved by Signature
Kitchen Suite.

WARRANTY

•Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the

nish of your product, unless such damage results from defects in materials or workmanship and is reported

within one (1) week of delivery (Call: 1-855-790-6655).

•Damage or missing items to any display, open box, discounted, or refurbished product.

•Products with original serial numbers that have been removed, altered, or can not be readily determined.
Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.

•Increases in utility costs and additional utility expenses.

•Replacement of light bulbs, lters, or any consumable parts.

•Repairs when your product is used in other than normal and usual household use (e.g. commercial use,

ofces, and recreational facilities) or contrary to the instructions outlined in the product owner’s manual.

•Costs associated with removal of your product from your home for repairs.

•The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions, including Signature Kitchen Suite’s owner’s and installation
manuals.

•Shelves, door bins, drawers, handles, accessories, and other parts besides those that were originally included
with this particular model.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

41

ENGLISH

For complete warranty details and customer assistance,

please call or visit our website:

Call 1-855-790-6655 (24 hours a day, 365 days a year) and select
the appropriate option from the menu, or visit our website at
www.thesignaturekitchen.com
Or by mail: Signature Kitchen Suite Customer Information Center:

P. O. Box 240007, 201 James Record Road Huntsville,
Alabama 35813 ATTN: CIC

Write your warranty information below:

Product Registration Information:

Model:

Serial Number:

Date of Purchase:

1-855-790-6655